
BRX Pro Tip: Solving the Big 3
Stone Payton : Welcome back to Business RadioX Pro Tips. Stone Payton, Lee Kantor here with you. Lee, let’s chat a little bit about, well, at least these are kind of the three biggest challenges that seem to cross my mind every day in business: more revenue, more growth, more time. What do you have for us on that, man?
Lee Kantor: Yeah. I think that after talking to thousands of business people over the years, I think we’ve kind of landed on that these are three of the biggest challenges most business people are facing. They’d like more revenue, they would like to grow, and they would like more time.
Lee Kantor: Number one, if you need revenue, here’s something to think about. Double down on what’s working for you. Instead of trying to come up with something brand new, just find something that’s already working and then just do more of that for a while and see if that generates more revenue.
Lee Kantor: I mean, you already have some things that are working in your business, so instead of chasing some shiny object, just double down on what’s already working, you know. So, just review your most profitable products or services and just kind of feature them front and center for a while. You know, the 80/20 rule usually applies; 20% of your offers are driving 80% of your revenue. Find out what those are and just do more of that. I mean, that’s kind of a quick fix for more revenue for most people.
Lee Kantor: Now, regarding growth that you’d like to grow, in order to grow, you have to clean up your operations. You’ve got to automate the things that can be automated, the things that are repetitive. You’ve got to lean into some of these AI tools that can handle some of these things that are just kind of tasks that can be automated. So, lean into simple tools that handle billing, scheduling, reporting.
Lee Kantor: I remember years ago when we pivoted to having kind of a – it wasn’t called AI at the time, but a form for scheduling. And we were just handing out scheduling links as opposed to having a human being call everybody and go back and forth and try to schedule things. I mean, that saved tons of time. And there’s more and more of those kinds of tasks that can be done by AI or forms, and just start identifying them and leaning into them more to see if that is going to accelerate your growth. You know you want your team focusing on serving customers and not kind of filling out spreadsheets. So, you know, that’s a great way to, you know, tighten up your operations.
Lee Kantor: And then last is more time. And in order to generate more time for yourself, you have to be able to delegate and you have to be able to delegate better. So, define ownership. You don’t want to delegate a task necessarily. You want to delegate an outcome. You want to make it clear what success looks like and just let your team own the result.
Lee Kantor: Let them kind of micromanage it. Don’t be the micromanager. Just let them know what you want and then hold them accountable to what you want. And if they agree that they can pull it off, then give them some time, and let’s see if they can pull it off. And if they can’t, you might need different team members.
Lee Kantor: But if you attack each of the things that you delegated individually and you attack each of these kinds of three areas individually, your business is going to grow.





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