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Veterans Building Business: Insights from Bob Taylor

October 7, 2025 by angishields

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Veteran Business Radio
Veterans Building Business: Insights from Bob Taylor
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This episode of Veterans Business Radio features Bob Taylor, CEO and owner of Medisurge, Alliant Healthcare Products, and Alliant Biotech. Bob shares his journey from Air Force navigator to successful entrepreneur, offering insights into the transition from military service to business ownership. The conversation explores how veterans can leverage their unique skills to thrive in civilian careers, the importance of mission-driven leadership, and the challenges faced along the way. Bob also discusses personal growth, his commitment to helping veterans, and the impact of his book “From Service to Success” on the community.

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Bob-TaylorBob Taylor attained a mechanical engineering degree from Michigan State University in 1986, then joined the Air Force in 1987. He married the love of his life, Sara, on the Fourth of July during navigator training. He finished that training program as a Distinguished Graduate.

Shortly after, Bob was stationed at Griffiss Air Force Base in New York. He then deployed to Diego Garcia, where he flew eleven combat missions during Operation Desert Storm and received the Air Force’s Air Medal. Shortly thereafter, Bob served as a KC-135 navigator and finally as an Air Force Academy Liaison Officer in the US Air Force Reserves.

Bob has dealt with the impact of his service for over 30 years, has worked within the VA health system for the last 10 years, and finally embarked on researching and writing his book, From Service to Success: New Mission, New Purpose, and a New Journey to a Great Life. Bob has firsthand experience with the gaps in veteran care.

Since his transition from military service, Bob has concentrated on the medical device industry, where he has started five new companies and sold two. Today, Bob is the CEO, founder, and sole owner of Alliant Healthcare Products, Alliant Biotech, and Medisurge – the Alliant Healthcare Group is located in Grand Rapids, MI.

Since 2002, his verified Service-Disabled Veteran-Owned Small Business has sold over $1 billion in healthcare products to the VA and military hospitals all over the world. Bob and Sara now reside in Kewadin on Torch Lake in northern Michigan.

Follow Medisurge on LinkedIn and X, and Alliant Biotech on X.

Episode Highlights

  • Bob describes his transition from military service as a B-52 navigator to founding three successful healthcare companies.
  • Strategies for navigating the complex world of federal government contracting and building relationships with large medical corporations.
  • How skills and values gained in the military—perseverance, teamwork, adaptability—translate into civilian professional success.
  • The importance of finding purpose and staying mission-focused after military service, including advice for veterans struggling with this challenge.
  • Business lessons about overcoming obstacles and fostering a team culture where problem solving is prioritized over placing blame.
  • Bob’s experience writing “From Service to Success,” the therapeutic process behind it, and his hope that it offers guidance and encouragement for veterans seeking a path forward.

Transcript-iconThis transcript is machine transcribed by Sonix.

 

TRANSCRIPT

Intro: Broadcasting live from the Business RadioX studios in Atlanta, Georgia. It’s time for Veterans Business Radio, brought to you by ATL vets, providing the tools and support that help veteran owned businesses thrive. For more information, go to ATL vetsource. Now here’s your host.

Lee Kantor: Lee Kantor here another episode of Veterans Business Radio and this is going to be a good one. Today’s episode is brought to you by ATL vets. Inspiring veterans to build their foundation of success and empowering them to become the backbone of society after the uniform. For more information, go to ATL vets. Today on the show we have Bob Taylor, who is the CEO and owner of Medisurge, of Alliant Healthcare Products and Alliant Biotech. Welcome, Bob.

Bob Taylor: Thanks, Lee. Thanks for having me. It’s good to be with you.

Lee Kantor: Well, I’m excited to learn what you’re up to. Tell us a little bit about all your companies. How are you serving folks?

Bob Taylor: So I have three sister companies. The first one, Alliant Healthcare Products, we sell approximately $100 million a year into the federal healthcare market. We help about 30 to 35 other companies navigate selling their products into the federal market. Medisurge is a contract medical device manufacturer, so we make cardiovascular products for open heart surgery, hip and knee implants and some, uh, some other products that help during surgeries and things like that. And then we also have a Alliant Biotech, which, um, we focus on orthopedic surgery, wound care and biologics that help patients heal. So our tagline is we make lives better. And I think we do that throughout each of the three business units.

Lee Kantor: So what’s your backstory? How’d you get involved in this line of work?

Bob Taylor: So, yeah, you wouldn’t, uh, life? I always say life is not a straight line. And, uh, so I left active duty as a navigator and radar navigator in B-52s and was very fortunate, uh, to, to, uh, start as an R&D engineer. Uh, my background was as a mechanical engineer, and I became a R&D engineer in medical devices and a company in Kalamazoo and went through various aspects of manufacturing, marketing, mergers and acquisitions and ended up with my own business.

Lee Kantor: So you got to experience it through the lens of working for somebody else. And you decided, hey, I think I can do this on my own.

Bob Taylor: Yeah, you kind of grow through your different. I was very fortunate in, um, the company that I worked for in Kalamazoo, Richard Allen Medical, um, very entrepreneurial. Uh, I was able to be, uh, like, almost like a small business owner within the larger company. And I learned a tremendous amount, uh, started a new business around 1999 and, uh, kind of took on all of the operational aspects of it. But then, you know, you start to, to get a feeling like, maybe I can do this on my own. And I want to create a culture that was unique and, uh, and decide to step out on my own and start my own business.

Lee Kantor: Now was the first business in medical devices, or was it more in the, um, how to navigate kind of the the maze of getting government contracts.

Bob Taylor: So, uh, I started with, um, with manufacturing some products that were ultimately sold to the government. And then we started getting approached, probably about 5 or 6 years later from companies that were struggling, selling into the government. And so it was a little bit opportunistic on our side, where we decided to to kind of step in to help other companies distribute their products into the government. And that’s really when, uh, you know, kind of lit the match or lit the fuze. And the company started growing 1,800% per year for three years in a row.

Lee Kantor: So you were going in as kind of the prime or the sub, and they were coming in kind of as a partner. How did you structure those deals early on?

Bob Taylor: Yeah. So, uh, our breakthrough was working with a company called Stryker, and, uh, they were working with another company that was helping them, uh, sell their product into the government. And we kind of made the case that I thought that we could do it better. And we gave them some examples of, of that. And, uh, we took on one of their divisions and we demonstrated a, a pretty exceptional performance and a lot of growth. And, uh, that led us to picking up an additional four divisions of Stryker and, and, um, and it really came down to, uh, our entrepreneurial spirit and, uh, superior focus on customer service.

Lee Kantor: And people don’t, uh, typically kind of equate that with government contracting. How were you able to, uh, demonstrate that, the value of the customer experience when it comes to government contracting.

Bob Taylor: We I think we were very good early on at learning. Um, and so government contracting is is really difficult and arduous. And, um, there’s a lot of, um, really technical issues with it. And I was able to hire people that really could help me in the rest of the company, navigate that. And even in these really large businesses, they tend to have a very small number of people that understand government. And I refer to them as kind of the one one armed paper hanger where they they’re overstressed, they’re under-resourced, and they still have a lot of work to do. And we were able to come in with a really highly qualified team that, uh, could answer the questions and deal with, uh, government, um, Customers, contracting officers, clinical users and answer all their questions and really facilitate the transactions.

Lee Kantor: And that’s where I think some people don’t realize, ultimately, this is a human selling to a human.

Bob Taylor: It’s always relationships. And, um, and I think every company has a personality and, and, um, and a brand or a reputation that you develop and our, our brand and reputation was, was built on, um. Always meeting our promises and always getting to the answers that the customers needed. We might not have them right on the the phone call as they asked us, but we would find them and we would get them. So I think we had a a really good reputation early on as being very diligent and, uh, reliable.

Lee Kantor: Now, what was it like transitioning out of the military into that first opportunity, the first, you know, kind of job outside the military.

Bob Taylor: So I, I say that I was an engineer, um, by education. Um, you know, when I went into the Air Force. This was years and years ago. Um, engineering drawings were made on a drafting board, and we didn’t have, uh, computer software. And so when I got out of the military, uh, the expectation was that, okay, I had to I had to be an engineer that kept up with all my peers. And so I can remember putting in 60 or 70 hours a week, not only doing my engineering job, but learning the aspects of, uh, computer aided design and, and learning, you know, software and learning how to design, um, medical devices. I had to learn anatomy, uh, because we were going into surgeries. And so the, um, one thing that the military prepared me for is I didn’t when I got into the Air Force, I didn’t know anything about flying. I’d never flown before. And one of the first things I remember a navigator school was, was, uh, sitting in the cockpit of a twin engine two seater jet, the T-37, and, uh, having the ability to to learn how to fly it. And, um, so I think that’s what the the Air Force taught me was it really didn’t matter what it was. I knew I could learn it, and that’s what I had to do when I got out, as it’s just it’s nothing that I had direct experience with. But I was going to learn it.

Lee Kantor: And that’s one of the things that I think the military entrusts young people with a lot of responsibility and, uh, playing with toys that cost a lot of money.

Bob Taylor: Yeah. You, um, you have to be connected to and willing to do all the training that they present to you. So the military is really good at training. I can’t think of anything that I was asked to do where there wasn’t education and training. Um, the difference on the civilian side is maybe they don’t have that structured training. But what, uh, the exposure in the military taught me was, hey, it doesn’t matter what it is, you can learn it. And so it’s just a matter of the perseverance and the and the desire to learn.

Lee Kantor: Now, was it difficult to kind of find the big why behind the work? Uh, once you got out of the military? Because, again, the military services. So you know what you’re in there for, like you have a mission to accomplish. And in, in, in the commercial kind of world, it can only be about making more money?

Bob Taylor: No. And, you know, all people are kind of wired a little bit differently. And so, you know, statistically about half the veterans that leave struggle. So out of 22 million veterans, there’s about 11 million that are struggling in some way. And I think the majority of those who struggle are have a hard time finding the why or the purpose of what they’re doing. And so for me, um, having the ability to to help patients and help doctors figure out how to design their, their instrumentation, I felt that I was doing something really important. I felt that I was helping to save lives. Uh, and then I was, you know, really motivated to take care of my family and to make decisions that were going to help me, um, give them the type of life that, um, that we wanted, the happiness and, uh, you know, being able to to succeed together.

Lee Kantor: So do you think that was the combination of you being the entrepreneur and having kind of a mission and a purpose that is geared towards serving and helping others? Do you think that that combination is what puts you in that pile of people that aren’t struggling as much as others?

Bob Taylor: I do think that I, uh, one of the questions I interview, everyone that comes to work at the company, and one of the questions I asked them about is, what do they think entrepreneurship means? And do they consider themselves to be an entrepreneur? To me, an entrepreneur just overcomes whatever hurdles are presented to them. They find a way. They they don’t look at obstacles like some people do. They just they look at those obstacles as something that they need to work around or through. And that’s a really key part of success, is that entrepreneurship, the willingness to overcome whatever adversity that, that, um, that comes in our way. And then, um, having that mission focus, I call it intellectual curiosity. Uh, those are the things that serve us well. And, um, and then, you know, you talk about how to find a why you have to be willing to just try things. And sometimes, uh, things that are presented to us might not look like the right thing for us, but if we try it, um, you know, I’ve tried and experimented with a lot of different opportunities. And for example, I, I do glassblowing to see if that’s something that, you know, I can find a passion and purpose around. So I think there’s there has to be a willingness to try new and different things.

Lee Kantor: Yeah. You bring up one of my favorite quotes and it’s a book is called The Obstacle Is the Way by Ryan Holiday. And he talks about obstacles. Aren’t there to sabotage you. They’re just part of the journey that’s there. It’s part of it. Life is having obstacles. You have to figure out a way to get around it. They’re not the end. They’re just just something that you have to deal with as trying to get to where you’re trying to go. So you got to figure out a way to go around it, through it, over it, under it, whatever it takes to just keep moving forward. And I think a lot of people get they get hung up on these obstacles as these barriers that can’t be overcome. And, um, and humans are pretty resilient and pretty clever, and they can they figure, you know, they find a way.

Bob Taylor: So there’s a I have these kind of business theories or, or, um, kind of rules that I have. And one of them refers to what I call the damn rock. And here in Grand Rapids, there’s a river in the middle of town, and there’s a huge boulder in the middle of this river. And the water doesn’t even care about this rock. It just goes around it. And some people look at that rock like it’s a dam. And they look at it as it. They look at it as an obstacle that is going to hold things up. And, and they just get frozen by it. And that’s why I call it the damn rock, because they see it as a dam. And for the water that’s going down the river, it doesn’t even pay attention. It just goes around it. And so we have to be aware of that. There are obstacles, but they are just that. They’re just obstacles that are are meant to be worked around or or, um, overcome.

Lee Kantor: Yeah. I think it’s so important, um, from a leadership standpoint to, uh, really instill those kind of values in your team about, you know, reframing things like you’re saying it, it’s not a, um, it’s not a permanent obstacle. It’s an obstacle to go around or reframing, um, an experiment that doesn’t work and not as failure, but as a learning experience. I mean, a lot of what we, you know, how we assign the meaning to things really affects how we behave.

Bob Taylor: I think you’re right. I think we, uh, in our organization, we one of our focus is just to constantly bring up what the problems or obstacles are, And we address them. We identify them, we discuss them, and then we solve them. And the better you get at identifying, discussing, and solving problems, the faster you can move. And so it gets to a point where you don’t even look at them as obstacles. They’re just issues that come up. Issues that are dealt with. And you move on.

Lee Kantor: And when you instill that as part of the culture, you’re, um, you’re kind of training your folks to be problem solvers, not kind of place blame or be a victim. They’re there to solve problems, and customers have problems. And, and and solving problems opens up opportunities. I mean, I’m sure that’s how all of the businesses you are successfully running now were because somebody had a problem, that you figured out a way to help them solve it.

Bob Taylor: And, you know, the the thing is, is we we learn all this as members of the military, right. What mission goes as planned? I don’t care if you’re in a B-52. You’re, you know, in a combat operation on the ground. It doesn’t matter. I don’t think there has been a mission that has ever been accomplished exactly as planned. The air refueling doesn’t show up on time, or the target isn’t exactly what was predicted. It’s just all kinds of things. The enemy reacts differently than what we anticipated. The defenses are different, and and we learn in our training to adapt, to change, to accommodate the differences. And it is no different in our civilian world. As we’re presented with new information, we take it in, we analyze it, And we move forward in a new direction. We adapt and a lot of what we do, a lot of what I talk to young employees, uh, mature employees, everything is how do we overcome adversity? It’s always about overcoming adversity.

Lee Kantor: Right? You just can’t just call it a day and just say, oh, well, we tried, like, you got to figure out a way. You got to take action. You know, you have to experiment. You have to keep trying and don’t give up. And and a lot of folks just, um, you know, it just gets too hard or they don’t want to put in the effort. And, um, you know, humans are here because we can do hard things, and we we can’t shy away from hard things.

Bob Taylor: And I think, too, um, you know, I can’t think of anything that I did in the military that didn’t rely on working with other people, you know, in the B-52, it was a crew of six and KC 135 when I was a navigator was a crew of four. And so everything we did was as a team. If you know, if you’re in the Army, you’re in a platoon. If you, you know, you’re you’re part of a unit. And as, um, active duty reserves or whatever our role is, everything we do from a very early time is as one of a part of a team, were either relying on others or were helping others when we get out. It’s really amazing how veterans kind of shift to where they feel like they have to do everything on their own, right? And you know, when they struggle, they feel like they’re on their own. When they’re when they’re in a business, they feel like, you know, they’re on their own. And it is absolutely critical to keep in mind that you’re your it is not a solo position. You’re part of a team. So no matter if it’s hard or easy, um, it is always made better because you’re part of a team, and the sooner people can kind of grasp that. And when you identify problems, if they’re really hard, they’re easier because you can work with other people on them.

Lee Kantor: Right. And that is a mistake that a lot of folks make is they think they have to be this lone wolf to figure it all out, and everything’s on them. And there is a community available. Is there things that you’re doing in your organization or in your community that is kind of building community? Is that an important part of your life building community?

Bob Taylor: I’m always working with people within the community. I’m part of a CEO roundtable where we talk about what the challenges are within their organizations. You know, how do we treat Employees. Uh, how do we encourage employees? How do we motivate them? Um, yeah, a lot of what I do here, I spent my own personal time for about 5 or 6 weeks building, uh, what I call a lodge. It’s a kind of a knotty pine cafeteria to make it special for people to have a place to get together. Um, I’m involved with my church and doing things in that community, so I think we are tied. The best outcome is when we’re tied to the community and we try and reach out beyond ourselves.

Lee Kantor: And that, and that goes to the point earlier of creating that, uh, why and having that why in that purpose? Um, because you have to work towards something bigger than yourself, I think, in order to find that peace you’re looking for.

Bob Taylor: Yeah. So, you know, um, after 16, after I left active duty, about 16 years later, I started to struggle. I don’t know why, but I started having nightmares, and I thought that, well, maybe I’ll have a drink or two to try and help myself go to sleep. And that didn’t work. And so I tried a little bit more. And pretty quickly I got behind the eight ball, and I got to the point where I had to admit that I needed help. And so I started going to the VA and, um, you know, it it took some time, but I promised them that I would be the best patient they ever had. I did what they asked me to, and I did get better. And, uh, part of what I realized as I went through that is that I couldn’t be alone in my experience. And so I spent six years writing a book called From Service to Success. And, um, so I’ve spent a lot of time trying to reach out and and help veterans, um, find a path forward and, and, um, admit when they need help and helped them find a path, uh, between the VA and some of their personal, um, mindset issues that they can find, uh, success and happiness.

Lee Kantor: So was writing that book therapeutic for you? Was it good to get it out of your head and into into, uh, you know, uh, paper where that it was?

Bob Taylor: Yeah, it was, um, it was valuable to me because it it helped me really understand where I came from, where I was going. And it also was very beneficial because when you have something that is kind of higher than yourself, greater than yourself, It gives you a greater sense of purpose. And, um, in writing that book, I was focused on, you know, what could I say? Or what could I do to help other people? And it’s been extremely rewarding. Uh, you know, it hasn’t been read by millions, but it’s been read by thousands. And, uh, I’ve, I’ve received some very heartwarming, um, responses from some of the readers that, uh, that they’ve been helped. And that’s really if just one person said that to me, it would have been enough. So I’m I’m very blessed with that.

Lee Kantor: So what do you need more of? How can we help you? Do you need more, um, kind of workers for the different companies you’re working with? You want more people to get Ahold of the book? Um, you need more clients. What could we be doing to help you?

Bob Taylor: I’d be. I’d be very happy if people would, um, would reach out to find a copy of the book. It’s available on Amazon. I don’t make any money on it. Um, but if they could reach out and find a copy of, uh, from Service to Success and get it into the hands of a veteran that they think might need it. Uh, that would make me really happy. Um, you know, if someone wants to learn about our business and go on our websites for Alliant Healthcare products, for Medsurge, or for Alliant Biotech and learn about what we’re doing and express that interest. I’m always open. I always enjoy talking to people and and trying to help.

Lee Kantor: And are you available to speak about the book as well? Do you ever do any speaking engagements?

Bob Taylor: As a matter of fact, you know, I when I first launched the book, I, I did like 30 podcasts and, and learned all about that. But um, on um, I get into demand on uh, Veterans Day mostly, or some, you know, some, uh, uh, 4th of July or Memorial Day. Uh, but I’m speaking to a group of, uh, several hundred people here in, uh, on Veterans Day this year, and, and, uh, hopefully I’ll have some, some words that, uh, can help people.

Lee Kantor: Well, Bob, thank you so much for sharing your story today. You’re doing such important work, and we appreciate you.

Bob Taylor: It’s my pleasure. And thanks for reaching out. And, um, like I said, if if what I, um, wrote about or what I say can can help anyone, it is is absolutely my pleasure. And, uh, in my hope.

Lee Kantor: All right. This is Lee Kantor. We’ll see you all next time on Veterans Business Radio.

BRX Pro Tip: Focus on Motivation Rather than Resistance

October 7, 2025 by angishields

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BRX Pro Tips
BRX Pro Tip: Focus on Motivation Rather than Resistance
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BRX Pro Tip: Focus on Motivation Rather than Resistance

Stone Payton : Welcome back to Business RadioX Pro Tips. Stone Payton, Lee Kantor, here with you. Lee, what are a couple of tips or things that have worked for you when it comes to dealing with resistance?

Lee Kantor: Yeah. I think it’s that your mindset is so important when you’re doing anything. And to me, it’s better to focus in on motivation or positive movement rather than resistance or negative movement. So you want to be moving forward, not backwards.

Lee Kantor: And this is really why we work so well with business coaches, because business coaches are constantly working on today forward and they are not looking backwards. And it’s so easy to obsess about what’s holding your prospects back, the hesitations, the objections, the roadblocks.

Lee Kantor: But here’s the secret energy follows attention. If you focus on motivation instead of resistance, you’ll move faster. You’ll sell smarter. Focus on objectives, not objections. Instead of picking apart every fear or objection your prospect has, get curious about what their goals are. What are the outcomes they desire? Ask what’s most important to you in solving this? What change are you hoping for?

Lee Kantor: Motivation is what fuels decisions. Find it. Build your pitch around it. Resistance drags you down. Motivations pull you forward. Focus on what actions are driving you, and you’ll find more yeses, more satisfaction, and a lot less struggle in your day.

From Vision to Traction: Mark O’Donnell on Implementing EOS

October 6, 2025 by angishields

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High Velocity Radio
From Vision to Traction: Mark O’Donnell on Implementing EOS
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Certified EOS Implementer Mark P. O’Donnell shares how a career spanning the Air Force, engineering, pharma quality, and entrepreneurship shaped his people-first approach to building scalable companies, culminating in his work helping leadership teams run on EOS. He explains EOS’s six key components—Vision, People, Data, Issues, Process, and Traction—and how practical tools like the Accountability Chart, leading indicators, IDS, quarterly Rocks, and quarterly conversations turn strategy into execution. Mark also discusses cultivating leaders, standardizing core processes for scale, and why continuous learning fuels long-term organizational health and results.

Mark-ODonnellFrom the U.S. Air Force to scaling businesses, Mark O’Donnell’s career has been defined by leadership and growth.

After leading multi-million-dollar projects and managing global teams in the corporate world, Mark shifted his focus to helping entrepreneurial organizations thrive.

As a Certified EOS Implementer and leadership trainer, Mark has helped companies grow by at least 60%, including scaling one from $8M to $16M in just 2.5 years.

His approach centers on creating a clear vision, aligning teams, and fostering accountability to drive success.

Connect with Mark
LinkedIn
Website

Episode Highlights

  • Mark’s journey: Air Force service, hands-on manufacturing and engineering, pharma quality leadership, and scaling a 70-person firm before focusing on consulting and EOS.
  • People-first leadership: early commitment to personal development, Dale Carnegie principles, and identifying “unique abilities” to delegate and elevate teams.
  • Discovering Traction: adopting Gino Wickman’s tools personally and in family businesses, contributing to growth and informing his EOS practice.
  • Six key components of EOS: Vision, People, Data, Issues, Process, Traction—what they are and how they integrate.
  • Vision made practical: eight questions covering core values, core focus, 10-year target, marketing strategy, 3-year picture, and 1-year plan.
  • Data discipline: shifting from lagging results to weekly leading indicators to predict problems earlier and adjust quickly.
  • Issues solving culture: trust-enabled healthy conflict, Patrick Lencioni’s Five Dysfunctions, and the IDS method to get to root cause.
  • Process for scale: documenting core processes (HR, onboarding, operations, reviews) to ensure consistency and growth capacity.

About Your Host

BRX-HS-JKJoshua Kornitsky is a fourth-generation entrepreneur with deep roots in technology and a track record of solving real business problems. Now, as a Professional EOS Implementer, he helps leadership teams align, create clarity, and build accountability.

He grew up in the world of small business, cut his teeth in technology and leadership, and built a path around solving complex problems with simple, effective tools. Joshua brings a practical approach to leadership, growth, and getting things done.

As a host on Cherokee Business Radio, Joshua brings his curiosity and coaching mindset to the mic, drawing out the stories, struggles, and strategies of local business leaders. It’s not just about interviews—it’s about helping the business community learn from each other, grow stronger together, and keep moving forward.

Connect with Joshua on LinkedIn.

Debbie Longo with Life In Bloom NY

October 6, 2025 by angishields

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Houston Business Radio
Debbie Longo with Life In Bloom NY
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Debbie-LongoDebbie Longo is an executive behavioral coach, entrepreneur, and founder of Life In Bloom NY, a consulting firm that transforms leadership performance and workplace culture through strategic behavioral change. With over 20 years of experience in human resources, leadership development, and behavioral strategy, Debbie works with executives and business owners to identify and shift the behavioral patterns that hinder performance, profitability, and team dynamics.

Her coaching method combines principles of behavioral psychology with real-world business applications—focusing not just on surface-level solutions, but on the root behaviors that influence decision-making, communication, and leadership impact. Debbie believes that true growth comes from within, and that sustainable change is only possible when leaders transform how they think, act, and lead.

In her conversation with Trisha Stetzel, Debbie shared the origin story of Life In Bloom and her mission to help business leaders unlock their highest potential. She discussed her consulting approach, which includes free consultations, workplace culture assessments, and personalized behavior-based improvement plans. Her process often begins with leadership coaching before expanding to team-wide interventions—ensuring alignment from the top down. Debbie-Longo-logo

Debbie also emphasized her passion for helping entrepreneurs, especially in holistic health fields, overcome mindset blocks and workplace challenges such as burnout, compensation issues, and low morale. Her work focuses on moving leaders from reactive to proactive behavior, fostering environments where people can thrive.

As the host of two popular podcasts—Behavioral Profit and The Six-Figure Shift Show—Debbie shares insights, interviews with business leaders, and actionable strategies to help others build profitable, people-first organizations. Whether working one-on-one or speaking from the stage, Debbie’s goal is to help business owners and executives lead with clarity, empathy, and confidence.

Her mission is simple yet powerful: shift behavior, lead with impact, and create growth that lasts.

LinkedIn: http://linkedin.com/in/debbie-longo-life-in-bloom-ny
Website: http://lifeinbloomny.net

Transcript-iconThis transcript is machine transcribed by Sonix

 

TRANSCRIPT

Intro: Broadcasting live from the Business RadioX studios in Houston, Texas. It’s time for Houston Business Radio. Now, here’s your host.

Trisha Stetzel: Hello, Houston. Trisha Stetzel here bringing you another episode of Houston Business Radio. Today’s guest is Debbie Longo, executive behavioral coach and founder of Life in Bloom, New York. With more than 20 years of experience in leadership development and behavioral strategy, Debbie helps executives and business owners identify and shift the patterns that hold back performance, profitability, and culture. She is also the host of two podcasts, Behavioral Profit and the six Figure Show, where she shares how subtle changes in behavior and mindset can create major business results. Debbie’s approach blends behavioral psychology with practical, real world tools, and her mission is simple help leaders shift behavior, lead with impact, and unlock growth that lasts. Debbie, welcome to the show.

Debbie Longo: Thank you very much for having me, I appreciate it.

Trisha Stetzel: I’m very excited to have you on the show today. So tell us a little bit more about Debbie. And then I want to dive into Life in Bloom.

Debbie Longo: Okay, so I’ve been in this business for about 25 years, and I had a spiritual teacher until 2021, until she died when she died of cancer. So I was. Now I’m on my own. But I was doing a lot of things with her, and so I was kind of doing some things independently also. So it kind of just was a flow, you know, just a natural flow that I could just turn around and start my own business because it was very sudden that she passed away. So that was exactly what I did.

Trisha Stetzel: Okay. Well, I’m sorry to hear of the passing, but it does sound like that’s part of your story and how you started this business that you’re in. So talk to me about behavioral psychological psychology and coaching, especially in this executive space. How do how do all these things come together Debbie, in your practice.

Debbie Longo: Thank you for that. So the reason why I call it behavioral is because I’m focusing on it’s almost natural to say that it has to do with psychology. Okay. But I’m focusing on the behaviors of the employees and the executives and the business owners, which based on what their behaviors are exactly right most of the time negative and how it’s negative, that’s decreasing sales and profits. So just by changing their behavior, I can increase sales and profits. Okay. So, um, people think that it has to do with psychology. What I do is actually the opposite of that. Okay. Because I don’t want it to sound like. And be traditional psychology. Okay. If you believe in that, that’s fine. But I’m just going to say that there are people, individual people, business owners, all kinds of people that have tried that and that does not work. But if it works for you, you know, then that’s fine. But I’m focusing on the people that it doesn’t work for that need help that have decreasing, um, sales and profits that are going out of business. Maybe they file bankruptcy, um, you know, recently or, you know, and then they really need to, uh, get back on their feet again. Maybe they can’t afford to put food on the table for their family. You know, maybe they can’t afford to put gas in the car. You know, these are real world things that happen, you know. All the time. Right. They’re happening now. Right as we’re speaking. So, you know, there’s a lot of things here and a lot of people need help, but if they’re going to seek the help, then they’re going to want to do it. They’re going to have to see that just a little bit even there’s something wrong, just even a tiny bit, you know, and that this will help them increase sales and profits 100%. Because I know because I’ve been doing it 25 years and I know exactly what’s going to happen. And I don’t have to be a psychic to know.

Trisha Stetzel: Because you’ve seen it over and over and over again. So I heard you say that this negative behavior, these negative behavioral patterns are what’s limiting growth and profitability. How do you help shift that mindset from negative to something that’s not negative.

Debbie Longo: Right. So there’s about a hundred different ways. So what I do is I give people a free consultation okay. And possibly two. So and then I fill out, you know, I have them fill out things a survey and you know, some questionnaires and different things. And then, um, I make a plan for them. I make a whole outline for them. Okay. And then I give it to them and I discuss it with them, and then it’s their decision, okay. Whether they want to go through that or not. Right. So that’s basically my process. But I can tell you that there’s, there’s, um, control in the workplace where the executives are trying to control the employees and also vice versa, okay, where the employees could come in and they could just do whatever they want, right? They don’t focus on job duties or, you know, they’re doing insubordination. You know, where the executives are telling them what to do, and they’re blatantly just not doing it. You know, there’s so many things, but a control is a very big thing. Because here’s the thing if a company starts doing good, then it’s natural that the, um, executive or business owner, their ego is going to start to grow. Okay. And when they do that, right, then they try to control more. But I teach it that there really is no control. You can make goals. And there’s nothing wrong with that. I think every every company should make goals. But we don’t know if you’re going to reach those goals or not. And that’s why it’s called the goal. And that’s why it’s called goals okay.

Debbie Longo: So. Right. And the the last thing that I want to say is, um. When I am doing something physical, okay. So the mind controls what I do physically, right? When I do something physical, right? I want to be able to produce results, like we said, like making goals and helping people. Okay. Speaking nice to people, respecting Thing, people, you know where it could be anybody in the company. Okay. And when I do things like that, those thoughts turn into physical things that I do. Okay. So I might, you know, throw papers around okay. Which these things are very common. They might sound like, you know, like people don’t do this, right. Like executives don’t do this. Right. But that’s what they do. This is all stuff that’s realistic. Okay. They might, you know, you know, just throw a pen, you know, or something at an employee, okay. Not even realizing it. So just expressing anger in all different ways, they don’t have to be yelling and screaming, you know, at the employee or something in order for them to, you know, to get the point across that they’re being angry. And that creates a lot of negative negativity. I want the employees to be excited to wake up and be excited to go to work every morning, that they have the best job on earth, and they love everybody in their workplace and they love their bosses, and they’re going to respect them and they’re really, really excited to go to work every day. That’s the workplace that should be happening.

Trisha Stetzel: Yeah, I love that. And I love that culture shift where everyone is happy to be in the workplace. So in your work, Debbie, are you working with just the leaders or are you working with the entire team?

Debbie Longo: Right. So I start off with the leaders, business owners and executives. Usually is what it is. And then if they have a problem, you know, a widespread problem, right, with the company, then as it grows with them. Okay. I would suggest to, you know, can can we do a team call where we have all the employees on. Can we do groups, small groups. Okay. Or can we do maybe one on one with the client and a few employees or one employee, different things like that. So that really depends on what the situation is. Okay. So everything that I do is tailor made to that client, right to that organization because there are so many different scenarios. You know, I can’t even, you know, I can’t even really give you really like an outline, you know, of what that would be. But the idea is to fix the whole workplace, right. So, you know, however I’m going, right, however I have to do that is how I’m going to do it. Okay. Providing that the business owner is willing to do that. So if they say, oh, I just want you to help, just me, you know, and that’s all the that’s all this. The problem is just me. And I know that’s not true. And then I say, okay. And then as we go along, I’m helping them, I’m helping them. And then he sees that it’s working.

Debbie Longo: And then he might say, oh, I have one employee that has this problem. Meanwhile, he’s got like 20 employees. I have one employee that has this problem. Okay. Can you help that one employee? Okay. So we’ll do that then he says I have another employee, you know. So so this is common. You know, that we start off gradually unless he really knows the problem. And then he says, you know, we gotta I know there’s a problem with everybody and, you know, everybody has to leave. I gotta fire everybody. Which is like, it’s a horrible way to do business, you know, because then he’s going to get more people. The problem is going to continue, right? Because he didn’t solve the problem to begin with. And then he’s going to fire everybody. And then the cycle is just going to keep going on. I have a store across the street from me that I buy vegetables from, and that’s what they do. That’s exactly what they do. And they just did it again, you know. So so this is the that’s why there’s so many different examples. And these are things that happen. It’s not you know, this is not like, you know, if you’ve never saw this before, you know, then if you’re listening to this podcast then you’ve just never seen it, you know. But I could tell you that it’s common.

Trisha Stetzel: Absolutely. Well. And oftentimes it’s the leader that needs the cultural shift. Right. And so probably why they continue to fire the entire team and hire a whole new team and have the same problem because they didn’t get to the root of it, which is in between their ears. I’m just guessing it happens, right? What? Um, so you described the negativity and how some of that may be seen physically in the workplace, maybe throwing a paper or throwing a pen. And so we see that negativity when you’re working with teams and you actually see that cultural shift from that negativity to positivity. What does that look like in the workplace and how does it impact performance and revenue in a business?

Debbie Longo: Well, if it a lot of times it happens pretty quickly. Okay. It’s unless it’s a serious, serious issue and it has to be done very gradually. But even though if I give them a plan and I say, oh, you know, it might take months and months and months, they’re going to most likely nine times out of ten, start to see results almost immediately, right within like maybe a week or a month or something like that. And that’s just because the way that I work, right? Because I know you know what’s going to happen, right? So when I see that, that’s why when I start to see that change. Right. The business owner, the client is seeing that also. Now it’s a lot of times somebody sees the the gifts that we get or the positivity somebody else sees it before we see it in ourselves. Okay. So you know that happens a lot okay. But again, there’s so many different situations. But it’s you can see it’s like literally a miracle coming true. Because if somebody knows that they cannot fix themselves. It cannot happen. It’s impossible. And I just sit there and I’m like, okay, you know? And I just listen because it’s only words. Because it’s not true what they’re saying, you know, because I know that I could fix whatever, whatever it is, it’s, you know, it it it doesn’t matter what it is, but they don’t see it that way because they don’t know. Okay. So, you know, there’s a lot of things here, but it’s a it’s a huge transition to go from negative to positive. There’s so many different, you know, ways that I could feel it. You know, that the business owner can identify it. It’s just hundreds of ways I do something negative and then I’m not doing that thing anymore. Right. So that’s positive. It’s the opposite.

Speaker4: That’s good.

Trisha Stetzel: Yeah, absolutely. Well and you know the the things that we think about and practice the most do become our reality whether it’s negative or positive. Uh, and we push that into culture in our businesses. So we’re about halfway through, Debbie, and I’m sure that there are people who want to connect with you already. How what is the best way for them to get connected with you?

Debbie Longo: Sure. Well, I have a website, Life in Bloom, NY for New York, and, um, they can fill out a contact form and everything on there. They can also look on the website because I have a lot of information on there too. And I’m on LinkedIn. Okay. Um, they can just punch in my name, Debbie Longo, and it’ll come up. It comes up as a, um, revenue strategist on LinkedIn only because I’m doing audits right now, so but it’s part of the coaching thing. So if they if they, you know, you know, get in touch with me, I can you know, I can explain it. Um, so but it’s really the same thing. But so those are probably the two primary ways.

Trisha Stetzel: Okay. Fantastic. Debbie. So you guys, life in bloom NY dot net is where you want to go. Or you can look up Debbie Debbie Longo. Longo life and bloom bloom, NY on LinkedIn and connect with her there. That’s how she and I found each other is on LinkedIn. So, Debbie, let’s jump back into the conversation that we were having and I’d like to tie this into burnout. So we talked about moving from negative to positive, creating unlimited growth and profitability in these businesses. Can we talk about how burnout plays into the the negative side of things and can maybe carry over when they’re first building this growth and profitability? Profitability?

Debbie Longo: Sure. Well, there’s it produces negativity obviously. You know, which is the most the most important thing that we don’t want. Um, but if I’m burned out, the common sense part of it is that I get very tired. Right. And I get sick and tired of being like this, having this attitude, doing these things. Okay. And this could be anybody, an employee or a business owner or whatever. But a lot of times the thing is that the burnout comes from what does it come from? Overworked and underpaid. So if they if the boss says, and again, this is another common issue, the boss says, oh, the person works till five, right? I know a lot of people work online and people work different hours. Right. So I’m just giving an example. Okay. The person works till five and the boss says the boss comes and pats them on the back and says it’s like 430 and says, oh, can you just stay an extra hour to do this one thing for me? And then the person says, okay, the next day the boss does the same thing. The person says okay. The next day the boss does the same thing. Now the employee is annoyed, okay, because they have things to do, and maybe they have to pick up their kids from school. Okay, you know, they might have to cook dinner or whatever. And the employee doesn’t want to say no because the employee thinks that she’s going to get fired. Okay. And she says yes. And then the paycheck comes. The end of the week comes. She gets the paycheck. She didn’t get paid for any of those days, any of those hours. Okay. So it’s like 3 or 4 hours in one week, okay. That they would say, oh, excuse me. They would say, oh, just do a little bit of this work.

Debbie Longo: Right. Sorry. And when they know that that work is going to take an hour, and that boss knows that that work is going to take an hour, and then he says, oh, can you just do a little bit of this? It’s not going to take that long. And then they’re there. You know what I mean? They’re there for an hour. So this is the thing. So that is a huge thing that bosses do. And then they feel that because the employee said that they would do it, that the boss doesn’t have to pay them. Now they get resentments. The employee gets a resentment, the boss, they have an argument about something, and then they get very angry. And then the employee now doesn’t care, right? Because of all this, that’s happening because she’s not getting paid. And then the boss says, we are going to have to come to an agreement that either you’re going to leave or you’re going to get fired. Okay. And now the employee loses her job when none of this had to happen at all. Okay. If the boss would just pay if you asked somebody if the, the the job duty and the contract that you signed with that company is 9 to 5. If you ask one employee or anybody to work 5:01. That is the the the manager’s or the executive’s duty. Okay. Ethically and morally and legally to to pay that employee. That’s what the employee is there for to get a paycheck and to, you know, be, you know, like what they’re doing or whatever. Right. But this is the thing. So there are a lot of examples of this, right? But to me this is like the most common sense thing. And it’s also the most common.

Trisha Stetzel: Yeah, absolutely. Um, can we talk a little bit about six Figure Shift Show, which is one of your podcasts? I’d love to hear a little bit about the show. And if it’s I don’t is it a solo podcast? Are you inviting guests and what that looks like?

Debbie Longo: Right. So I have two podcasts, Behavioral Profit and six figure shift show. But what happened was people were because I have a forum for people to fill out, right. And I have a lot of episodes. I have like 25 episodes in like three months. Okay. So what people would I know what people were doing was they were filling out. They were starting to fill out the application for the behavioral profit, and then they realized they didn’t qualify because they couldn’t answer the questions. So they called me or, you know, on email or whatever, got in touch with me and said, I don’t qualify for this. And I said, why? And then they said, well, you know, this is my business. I do this and that, this and that. So I made a show. It all started with one person. Okay. So I made a show just for I know it’s like, you know, this is what I do, right? I’ll do it. You know, anything for anybody. It’s like weird. So I made a show just for somebody. Then somebody else came along, the same thing happened, and then somebody else came. The same thing happened, right? And so now I have the show, but the whole thing is on behavioral profit. Okay.

Debbie Longo: But it indicates it, right? It tells you in the beginning, you know, even in the title. Right? It’ll say six figure shift show, but it’s all on behavioral profit. But eventually I’m going to separate it. Okay. And the behavioral profit is exactly what I talked about in the beginning of this podcast in my introduction. It’s the opposite of psychology. I don’t do psychology. Okay. I’m not a psychologist. I’m not a therapist. I’m not certified. Okay. In that field, not only would it be illegal for me to do right, but this is what I’m trying to not to do, okay? Because so many people, for so many people, it just doesn’t work. Right. And I’m the type of person that even if it’s virtual, right? I’m not sitting at a desk, okay? They’re showing me, you know, their office through the camera, you know, through video conferencing or whatever. It’s a very on, hands on thing. Believe it or not, even though I’m not really there. Right. So there’s all, you know, there’s all different things. You know, I have them sometimes I have them put up posters like in their office, like think positive, different things like that. It’s called visual manifestation. That’s what it’s called. But that’s another whole story.

Trisha Stetzel: That’s another podcast I think. Daddy, don’t start another one.

Speaker4: Right. Exactly. Don’t start another one.

Trisha Stetzel: Um, tell me who your who are your best clients? I know that they need to want and, uh. And they need to want change. They, they need to want to get from negativity to positivity. But who are your typical clients that you work with.

Debbie Longo: Right. So believe it or not, okay, like any business or anything, the people who are familiar with your business are most likely going to be your best clients. Okay, from down from the fast food store, you know, restaurant all the way up to, you know, stockbroker, you know, financial company, okay. Because they’re going to understand really what you’re doing, okay. And they’re going to 100% believe in it rather than trying to convince somebody to believe in it. Okay. So the people that really understand and anybody I can help anybody, they don’t have to be in this specific field, okay. But I’m just doing it for the purposes of answering your question and just making sure that, you know, this is clear, which is fine. The question is fine. Okay. So. People who are in the health field, in the mental field, natural health, chiropractors are okay. Astrologer I had an astrologer on my show once. Um.

Speaker4: Okay.

Debbie Longo: Maybe medical doctor, because a lot of times they medical doctors now they teach about health and holistic different things like that. Okay. But most of the time a massage therapist. Okay. I had another guest, too. That was a massage therapist. I had one that was a psychotherapist. Also. I had another guest too, but she was a coach and she did other things too. She just didn’t do, you know, she just didn’t do your typical talk therapy. She did other things also. So people who are in the holistic field, okay, and who understand mental health and who go beyond giving medication, you know, what we teach in the Western world, okay, take a pill and that’ll solve your problem. You have anger. Okay. I’m going to prescribe you some medication. Just take a pill, okay? If you’re in a depression because of why, you know, there’s a lot of.

Speaker4: Reasons why, right?

Debbie Longo: I’m going to give you a pill. Take this. Right. And then you’ll get out of the depression. It works. And then this is just my experience. If you’re taking the pills and it’s fine, that’s great. But a lot of people, it works. And then it doesn’t work anymore. And then they come back to it because they haven’t solved the problem in the first place.

Speaker4: Right.

Trisha Stetzel: And one pill leads to the next pill to the next pill. And by then we’re just masking side effects of all of the things right that we’re putting into our bodies. So I love that you, um, have a lot of clients that are in the holistic space. Uh, I love, uh, that we take care of people holistically from, you know, business all the way to personal and sleep and all of the things that we should be doing. But I also understand that you can help anybody out there who’s looking to move from this negative space to this positive space. So as we wrap up today, I have one more question for you. Your company is called Life in Bloom. So if you could leave our listeners with one piece of advice about how leaders can truly bloom in both business and life, what would it be?

Debbie Longo: Think about what we talked about today on this podcast. Everything that we spoke about and think if you can relate to anything. If you can relate to one single teeny drop of one part of any sentence that we talked about in this podcast, then think about if you might need help in any way, shape or form. And also you can do an inventory yourself. You know your workday. You know your workplace. Okay. Take a piece of paper. Say this is the start of my workday. And as things go on, do write it down. This one was angry at me. I was angry at that one. And then do an inventory. And then by the end of the day, look at that. Okay. And that will tell you most likely. Okay. What your problem is. Right. So these are things that people can do on their own. But that’s not going to solve the problem. That’s going to tell you what the problem is. That’s it.

Speaker4: Mhm.

Trisha Stetzel: Okay. And then you’re going to help them get to the core and actually make the shift.

Speaker4: Right. That’s the point. Right. Exactly right. Exactly.

Trisha Stetzel: Debbie this has been such a great conversation. Thank you for coming on with me today.

Debbie Longo: Thank you for having me I really appreciate it. It was fantastic.

Trisha Stetzel: Yeah, absolutely. So you guys, if you want to connect with Debbie, of course all of this will be in the show notes. So if you’re sitting in front of your computer you can just point and click. Otherwise, when you get home from listening to this in your car, you can visit Life in Bloom, NY for New York dot net, or you can connect with Debbie on LinkedIn. Debbie I l o n g o and it will also say life in bloom and why there? Debbie, again, it has been such a pleasure to have you on the show.

Debbie Longo: Thank you very much. I really appreciate you having me. Thank you.

Trisha Stetzel: That’s all the time we have for today. If you found this conversation that I had with Debbie today. Of value or even of greater value than you could have ever imagined, then please share it. Share it with a fellow entrepreneur, a veteran, or a Houston business leader. Ready to grow. Be sure to follow, rate, and review the show. It helps us reach more bold business minds just like yours and your business. Your leadership and your legacy are built one intentional step at a time. So stay inspired, stay focused, and keep building the business and the life you deserve.

 

Nathan Turner with Earnest Investing

October 6, 2025 by angishields

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Nathan-TurnerNathan Turner is a seasoned mortgage note investor and the visionary behind Earnest Investing, a firm dedicated to helping individuals achieve passive income through note investing. With a strong foundation in real estate, Nathan made the strategic pivot from traditional property ownership to mortgage notes—an asset class that allows investors to diversify their portfolios while generating reliable, secured cash flow.

Through Earnest Investing, Nathan guides investors in understanding and entering the world of note investing with a focus on sustainability, ethical loan structuring, and long-term wealth building. His approach is rooted in years of hands-on experience and a commitment to education, transparency, and trust.

In his conversation with Trisha, Nathan detailed his journey into note investing and the motivations behind launching the Diversified Mortgage Expo, an annual event that brings together thought leaders and practitioners from across the note investing and seller-financing sectors. He emphasized the power of seller-financed notes—particularly in Texas—and how they can serve as a powerful tool for both buyers and investors. Earnest-Investing-logo

Nathan also previewed his upcoming book, “Passive Secured Unique”, where he shares strategies for building a retirement portfolio through mortgage notes. Throughout the conversation, he underlined the importance of investor education and ethical practices as key drivers of long-term success in the note space.

Whether you’re new to note investing or a seasoned investor looking to expand your portfolio, Nathan Turner offers the tools, experience, and community to help you earn passively, securely, and intelligently.

LinkedIn: http://www.linkedin.com/in/nathan-turner-a9a1b510
Website: https://earnestinvesting.com/

Transcript-iconThis transcript is machine transcribed by Sonix

 

TRANSCRIPT

Intro: Broadcasting live from the Business RadioX studios in Houston, Texas. It’s time for Houston Business Radio. Now, here’s your host.

Trisha Stetzel: Hello, Houston. Trisha Stetzel here bringing you another episode of Houston Business Radio. Today’s guest is Nathan Turner, founder of Earnest Investing and a seasoned mortgage note investor. We’re going to talk a little bit more about that later. After years in traditional real estate, Nathan transitioned into specializing in mortgage notes, helping investors diversify their portfolios and generate steady passive income. He also runs the Diversified Mortgage Expo, an annual event that brings together experts in note investing and seller financing. Nathan’s mission is to build lasting relationships and educate investors at every level, and he’s here to share why? Note investing is a powerful alternative to traditional real estate. Nathan, welcome to the show.

Nathan Turner: I’m so glad to be here. Thank you so much.

Trisha Stetzel: I’m very excited to have you today. So tell us a little bit more about Nathan and then let’s dive into earnest investing.

Nathan Turner: Yeah. Sounds good. So I’m Nathan Turner. I have been in note investing for about 15 years. But outside of that, probably the most unique thing is I live in Canada, so I live just outside of Calgary, Alberta. Uh, which, if you don’t know, that’s fine. There’s the Calgary Stampede. If you’re in the rodeo business, you maybe have heard of that. If not, I’m about an hour outside of Banff and I think everyone’s heard of that one. And it’s it is as pretty as all the pictures. It’s as pretty as everybody says. So if you haven’t visited yet, it’s definitely worth it. Um, I, uh, I’d like to just be outside as much as I can. I’d like to go and visit all the mountains. I like to go and hike. I like snowboarding, I like doing all those fun things and got my three kids, and we tried to go on as many adventures as we can. And, uh, my wife, of course, is always by my side and she’s the best.

Trisha Stetzel: And we had to put that in there. Uh, she didn’t pay us. I’m just kidding.

Nathan Turner: No.

Trisha Stetzel: Well, we. And we have something else in common. We love snowboarding, too, so we’ll have to have a.

Nathan Turner: Fantastic.

Trisha Stetzel: Nathan. Excellent. Uh, okay, so let’s talk a little bit more about your business. So tell me more about earnest investing.

Nathan Turner: Yeah. So earnest investing is a is actually a fund that we put together a little over a year ago. Um, and it is based on, you know, investors put money into the fund, and then I go out and buy mortgage notes. And in Texas there are deeds of trust. But same thing. Uh, not the same thing, but For our purposes, the same thing. It’s. It’s a loan against a property. Uh, so somebody, you know, they want to go and buy a house. Great. So you typically we go to the bank, uh, we get a loan from the bank. They set it up as either a mortgage or deed of trust, depending on the state. At some point in the future, uh, the bank or the lender, whoever it is that gave you that loan says, you know what? I would rather recapitalize, get my cash back and move on and do something else with that capital. So then they contact somebody like me and I say, well, I will do that. I will buy whatever that loan is that you’ve got. Outstanding. Uh, and I step into the role of the lender. So I don’t actually lend out the money, but I do. I technically am a lender. I step into that role and I become the bank for whoever’s living in the house.

Trisha Stetzel: Okay. Very interesting. So you started in traditional real estate, uh, before you transitioned into mortgage notes. So number one, what made you shift and what advantages denotes offer that people often overlook?

Nathan Turner: So why did I shift? That’s a great question. So I really like let’s just, you know, get it straight. I love real estate. I’m a big, big fan. Um, I was doing fix and flip back when it was really easy to do that 2005 and six, where the market was just really conducive to fix and flip. It was very easy to do. Um, as the market turned, I got stuck with actually just one property that I ended up becoming a landlord. I liked that much less, uh, being a landlord was a lot more work and, uh, just yeah, a lot more to do, more headaches and things to deal with. Uh, but I did like that monthly income, and that was an attractive part of it for me. So I didn’t like the landlording thing I did. I do like real estate. I like that there’s a hard asset there. I was introduced into this world of of note investing, uh, about late 2008 and 2009, where, um, you can buy just the loan instead of taking over the property as the bank. We don’t actually take ownership of the house. So whoever’s living in the house, they still retain ownership, but the loan itself transfers over to me. So what that means for me is I get all of that monthly income, the part that I did like without having to take care of the property, the part that I didn’t like. So to me, it was just like the perfect marriage of of how this all comes together and best of both worlds in my mind.

Trisha Stetzel: Yeah, absolutely. So my next question was going to be, how does the investor actually make money from buying the loan? So do you want to take that a little bit deeper for us?

Nathan Turner: Sure. Yeah. So um, when I’m looking at buying any kind of a loan, Let’s put some numbers behind it just to make it a little easier to visualize. So we’ll use easy numbers. These are maybe not realistic, but just stay with me. So let’s say the balance of the loan is $100,000. The house is worth 150. Um, I would come along and there’s a lot of factors that go into it. What’s the interest rate? You know, how long is the term, uh, where is it located? When what’s the payment history? All those kind of things go into it. But for super simple discussion we say, okay, so if the balance is $100,000, um, I’m willing to pay out the bank and become that the new bank and step into that role. I anytime that I’m going to do that, I am taking on a little bit of a risk. Uh, you know, I haven’t formed this relationship with the borrower. I this is stepping into a different situation. So it’s always done at a discount. So if it’s $100,000 balance, I’m probably not going to pay more than, let’s say, 80,000. And again, like I said, there’s lots of factors and there’s lots of things that go behind that. But in any case, I’m going to buy it at some kind of a discount. So because I’ve bought it at a discount, whatever that posted rate is, let’s say the rate today is 7% because I bought it at a discount. My return would actually jump up to nine, ten, 11 somewhere in there depending on on all those other factors. So automatically I end up stepping into a higher return. Plus I’ve got an additional equity position in there. So it just increases my safety, helps me feel a little bit better about the whole investment as a whole.

Trisha Stetzel: Yeah, absolutely. Okay. So I’m guessing I’m not the only one. Some of the listeners have probably never heard of this before.

Nathan Turner: Most likely.

Trisha Stetzel: Yeah. So I’m curious because you’ve been doing this, it sounds like since around 2008, 2009. Um, are you seeing trends in your industry where more people are doing node investing? Or is it still like this big secret?

Nathan Turner: It’s mostly secret still, which is it’s fascinating to me because it’s actually been around a very long time. And especially in Texas, seller financing is done more in Texas than anywhere else in the country combined. In fact, there’s a higher rate of seller financed loans being created than anywhere else. Even if you combine all the other states together, they don’t add up to what Texas does. So I’m actually a big fan of Texas loans. They’re fantastic. But because of that, uh, I forgot where I was going on that.

Trisha Stetzel: Yeah. No worries. It was. I was asking if it’s still secret or are you seeing.

Speaker4: Yeah. Yeah, yeah.

Trisha Stetzel: That way.

Nathan Turner: Right. So yeah, it’s still relatively unknown, which is kind of interesting and I, I honestly don’t exactly know why. Um, it’s a great business and there’s not a ton of barriers to entry there. There’s certainly some education that you need to get because we’re dealing with the finance, not the property. Uh, which takes a little while to get your head around, but, uh, but because of that fact, maybe that’s what it is, but I’m not exactly sure why. It’s not as well known as I think it should be. But anyway, I don’t mind it being a secret either, so I guess I’m okay.

Trisha Stetzel: Well, it’s not a secret anymore, because everyone’s listening.

Nathan Turner: Nathan, right?

Trisha Stetzel: Yeah. Um, so we’re about halfway through, and I’m sure people are already interested in having a conversation. Especially my Texas friends may want to learn more or even have a conversation with you. What is the best way to connect with you?

Nathan Turner: Nathan I think probably the best way is to just go to the website, uh, which is Ernest Investing.com, and that’s e a r. So Ernest Investing.com is, uh, place where you can learn a little bit more about notes. There’s a link there to the Diversified Mortgage Expo. And then of course, there’s a couple of different places on there where you can create an appointment with me and we can have a conversation.

Trisha Stetzel: Fantastic. And you guys, as always, I’ll have that in the show notes. So if you’re sitting in front of your computer, you can just point and click to find out more about Nathan, his business, as well as a few other things. So, Nathan, I heard through the grapevine that you have a book coming out. Can we talk about that?

Nathan Turner: Sure. Well, I’m just putting the finishing touches on it, so it should be ready here very shortly. I think it’ll be ready by the time this airs.

Speaker4: But yes, it is.

Trisha Stetzel: Tell us more.

Nathan Turner: I’m really excited about this because it’s something that I’ve been thinking about for a long time. I think part of me thought, you know what? I think I need enough experience to be able to have the right to write a book. Uh, and I feel like I’m there now. So the book is really all about, um, my journey and notes in general and what that’s all about. And I’ll turns out it just kind of in the writing of it. It really kind of focused on the community of note investing and what a big deal that is and how important that is to just get into this world where generally we pretty much all know each other and I love it. I love that we get to just be this, you know, little secret society almost. We’re doing this business. It’s great.

Trisha Stetzel: Yeah, I love that. Okay. So have you titled the book yet?

Nathan Turner: Yes, it’s called Passive Secured Unique, which is the tagline for my business.

Speaker4: Okay.

Nathan Turner: And yeah, so it’s just talking about this really cool business which is passive and secured by real estate. And it’s really unique. Not a lot of people know about it.

Trisha Stetzel: I love that, that’s fantastic. So where can folks find it, since we know that it’s going to be out and ready for purchase?

Nathan Turner: Yeah. Uh, at the very least on the website, we’ll we’ll have links there to be able to acquire it. However that’s going to go out. We’re not exactly sure yet. But, uh, but definitely on the website. That’ll be the place to start.

Trisha Stetzel: Fantastic. Congratulations. That is an amazing accomplishment. And yes, you’ve been doing this business absolutely long enough to write about it. So you guys go to Ernest Investing.com e a n e investing.com to check out that information around the book. All right, Nathan, I want to know a little bit more about the Diversified Mortgage Expo. What time of year does that happen? Tell me who should come to it where it happens?

Speaker4: Yeah.

Nathan Turner: Diversified Mortgage Expo is so much fun. We we took this over. My wife and I, we, uh, took this over about three years ago. Uh, we run it at the beginning of May, typically that first weekend in May in Nashville, Tennessee. And it’s just a place for everybody to come together and everybody is anybody who’s brand new to the business, and they’ve just barely heard about this all the way to people who have multi-million dollar funds. And it just it it makes me so happy to see all these people coming together. And node investors are some of the friendliest people out there and so open and so sharing with everything. So somebody who’s brand new can show up and go and sit at the same table as somebody who’s very seasoned and, you know, has all these assets under management and everything else, and they can have a really great conversation and there’s no judgment. There’s no like, oh, well, talk to me when you’ve done this a while and there’s nothing like that. It’s very inviting. It’s very open. We come together the night before we start the conference. We do an ax throwing tournament, uh, just to help break the ice and have some fun. And then it’s a no sales, you know, purely in informational, educational, so that you can learn more about this. And, and really the idea is that you can meet other people that are in the business so that you can start making some connections and get some business done.

Trisha Stetzel: I love that. Okay, so Nathan’s giving us some information about the secret society of node investing and this expo. So you guys if you want, if you’re interested in node investing and you want to learn more about the expo, please reach out to Nathan. I am sure he’s happy to share the information about both with you guys. All right. I want to jump back if it’s okay. So that was fun, but I want to jump back over to node investing. What are some of the biggest challenges that you see in that space, and how do you coach others or even yourself, uh, to overcome those challenges?

Nathan Turner: So there’s a few things. Um, regulation is a big one. And just learning the ropes. And part of what makes that challenging is. Yes, there are some national standards, but then there are also some state specific standards. And so learning what’s okay in Texas versus Florida versus Ohio, uh, and they’re very different. And they’re depending on what happens and how it’s set up, how you deal with a non-performer if they start, if they default, what happens there? Each state has their own way of dealing with it. So getting that education up front is really important. And again, that’s not a pitch because I don’t teach. But I can certainly introduce you to some people who do. So understanding how it works to begin with, that’s a that’s a major challenge. And that’s something that you really need to focus on before you decide you want to jump into this. On the back end of that, let’s say you do end up getting a defaulted note. Let’s say, you know, somebody’s paying. Something happens. Uh, there’s some life challenge that comes their way and they’re not able to make payments. Almost always, I’ll just preface that almost always, if we do end up going to a foreclosure, it’s usually because the house is vacant.

Nathan Turner: Uh, and maybe they’ve passed away or they’ve abandoned the property. That’s usually when foreclosure happens. It’s very rare that we actually foreclose on a person. It’s usually just on an empty house. That being said, once we take back that property, that’s the next big risk is we’re getting into a property where because we’ve only bought the note, uh, we don’t actually have the right to go inside that house. Unlike traditional real estate. So as much as we have seen it from the outside, we’ve sent somebody out there to go and look at it and observe and everything else. It has happened for sure. Where we take back that property, we get inside and. Oh no. And it’s certainly not what we thought it was going to be. So that’s the it taking back that house. And then, you know, maybe we start doing renovations and we open up a wall and we go, oh, shoot, there’s that. Uh, and that’s the risk where we end up, um, having most of our challenges is when we actually start dealing with the property itself.

Speaker4: Wow.

Trisha Stetzel: Okay, that sounds a little scary.

Speaker4: Uh, so they’re a little bit risky.

Trisha Stetzel: A little risk involved, right? Uh, it’s not all, um, roses, right? Uh, and I think with any, any kind of investing, there’s a bit of risk or calculated risk.

Speaker4: Um, when.

Nathan Turner: Absolutely. And it’s something you need to be aware of and, and to take into account, like you say, it’s not all sunshine and rainbows. I wish it was. That would make my life so much easier. But no, it it’s a real business. There are real challenges. Uh, so you just need to be prepared for that.

Trisha Stetzel: Okay, so, Nathan, um, we know there’s a book coming out. It’s probably already out. Uh, for those of you who are listening today. So go and take a look for the book on Ernest Investing.com. What’s next for you, Nathan? And for earnest investing.

Nathan Turner: I. I am in the midst of, um, preparing my long term play. So as I’m running this fund, part of that, you know, my income is, of course, mixed in with that. Um, and then a big focus for me is building up my own portfolio. And for me, this is my retirement. Um, the plan is, you know, get a whole bunch of notes, uh, that are making monthly payments. And then there’s some management involved with that, of course. Uh, but more or less, I’m, you know, quote unquote, retired where my wife and I can go and travel. My, our kids are just about all gone. Uh, we’ve got one left in high school for another couple of years, and then he’ll move out. And then I don’t know, you know, whether that’s going visiting kids or whether that’s going and doing whatever, uh, different service around the world or who knows what. But, uh, but we’ll be set up to where we can make that choice, and we can have the freedom to be able to go and do whatever we want to do, whenever we want to do it. So that’s the long term play.

Trisha Stetzel: I love that when you first got into real estate, did you think this was going to be the legacy? Uh, the long term plan for you was real estate.

Nathan Turner: Um, I was hoping it would be I. But at the same time, when I very first got involved, it was fix and flip. And so that’s very physically taxing. And so I recognize that, um, you know, I can only last so long doing that kind of thing. Uh, so that was part of the question is like, how do we make this work long term? And, you know, you can hire crews and all those kind of things. Uh, and definitely that works. But the market’s not always really good for flipping. So. Okay. What about renting. Well same thing then you now you’re dealing with tenants and there’s turnover and again repairs to the property those kinds of things. So surely there’s something else, a different way that this can work. So that’s why I think notes is such a great fit for me.

Trisha Stetzel: Yeah. So you talked a little bit about or you just said you were introduced to note investing around 2000, 2008. Can you tell me a little bit more about that experience? So you’re in traditional real estate. You’ve done all the hard work, the labor behind fix and Flip. Uh, and you were introduced to note investing. So how did that even happen?

Nathan Turner: Yeah. You know, it’s another one of those cases of right place, right time, uh, where I, a colleague of mine, he called me up and said, hey, I’ve got this opportunity. Are you interested? We had, uh, been given charge over about 60 properties, mostly centered in the Midwest. Uh, a couple kind of spread out here and there. But it was a deal where these investors had bought this portfolio of properties. They’re supposed to flip it out to another group. Of course, this was back in 2007, when everything seemed like it was never going to end. Uh, the deal went south, and now they’re stuck with all these properties. So they’d contacted us and said, okay, so can you guys do something? Uh, they had their own, you know, full time jobs. Whatever. Can you guys figure this out? So we we thought we’d come up with the whole concept of seller finance. We thought we were pretty smart there, uh, because, again, we’d never heard of it. It’s still not that common. So we started selling these houses on terms. So basically seller financing, uh, we would take a down payment and then structure a monthly payment plan that included principal and interest payment.

Nathan Turner: And again, we thought we’d invented seller finance. So it was in the in the time where we had created some of these notes and I was looking for, okay, so what’s our back end like? We I don’t know that we want to hang on to these long terms. So surely, you know, you can sell a turnkey rental. So to me this is even better. We don’t even have to take care of the property. So, doing some internet research, I went and took a class down in Houston. In fact, uh, where it was all about this guy that was teaching about, uh, buying the kind of notes that I was creating. So I thought, oh, this is perfect. What a great fit. And then in the course of that, um, class, he said, well, there’s a conference coming up in fall of 2009, in New Orleans. You should come and check that out. And I go into this room and there’s like 200 investors in there that have been doing this for 30 years. And I’m like, this, this is a thing. People do this. No way. And so to me, that was it. Like I was hooked right away.

Speaker4: Yeah. That was really the introduction.

Nathan Turner: Right place, right time.

Trisha Stetzel: Yeah, I love that. Uh, maybe you should come to Texas and buy the billion dollar lottery ticket, and I’ll. I’ll be your best friend. I’m kidding.

Speaker4: There you go.

Trisha Stetzel: Right place at the right time.

Speaker4: Yeah.

Trisha Stetzel: Um, okay, I’ve got one more question for you as we wrap up, Nathan. Looking ahead. Um, what do you see as the future of node investing? And how do you think it’s going to open up new opportunities for everyday investors who have maybe never considered it, like you so many years ago?

Nathan Turner: Yeah, that’s a great question because, um, I think partially, you know, to understand the future, we got to look at the past. So as I was getting into this business, I thought, so how long is this going to last? You know, what’s the opportunity here is kind of trying to plan for the future, to see exactly this, you know, how long could I do this? And, uh, in the middle of doing that, I’m like, okay, well, these guys have been doing it for 30 years, you know, since the 80s. Whatever has been around longer than that. And then it was watching a movie with my wife about somebody in the 1800s where this guy had bought this woman’s debts, and he was kind of holding it over her. And now I own your debts. And I was like, wait, wait, that’s what I do. I buy other people’s debts. I’m like, okay, so it’s been around at least that long. And then later we’re, you know, in Sunday school and church and and talking about buying debts in the Bible, I’m like, wait a second. So it’s been around really pretty much forever. Uh, going forward, I think that seller finance is going to be I think it’s going to become more and more common.

Nathan Turner: Uh, dealing with banks is increasingly more difficult. And there’s a better way that within reason, of course, like we we have to set up these loans that are ethical and proper. We never want to be taking advantage of anybody. Um, but there are many situations where banks really don’t know how to deal with somebody who’s self-employed, for example. Um, and we’re seeing a rise in that, and people are starting to work for themselves more. Well, if banks can’t figure that out, that’s where we come in. And then we’ve got these seller finance, uh, type of offers that we can come up with. And then that creates a secondary market where somebody says, well, I’ve created this note now I’d like to cash out of it. So they come in, contact somebody like me. I think that that’s going to be a bigger portion of what we’re buying going forward. Uh, barring something happening in the world that that creates another opportunity. But there’s always going to be something out there for sure.

Trisha Stetzel: Yeah, absolutely. Well, this has been so much fun, Nathan. I learned something that I had no idea. I’m so glad that we, uh, had the opportunity to have this conversation today and appreciate you sharing so much information about the secret society. There might be people who are interested in joining. I’m just saying.

Speaker4: Absolutely, absolutely.

Trisha Stetzel: Nathan, one more time. Share your contact information with the audience, please.

Nathan Turner: Yeah. So the website is Ernest Investing.com. Uh, and that’s e n e s t, and, uh, that’s the place to go for whatever you want to learn some more about it. If you want to connect to the Diversified Mortgage Expo or if you wanted to set an appointment and come and talk to me, and I’m happy to chat and just see what we can do together.

Trisha Stetzel: I love that, or by or by Nathan’s book or by.

Speaker4: Or find the book there too. Yeah.

Trisha Stetzel: I love this. Well, thank you so much. I appreciate your time today, Nathan.

Speaker4: Thank you.

Trisha Stetzel: That’s all the time we have for today. If you found value in this conversation I had with Nathan today, share it with a fellow entrepreneur, veteran or a Houston leader ready to grow. Be sure to follow, rate, and review the show. It helps us reach more bold business minds just like yours and your business. Your leadership and your legacy are built one intentional step at a time. So stay inspired, stay focused, and keep building the business and the life you deserve.

 

BRX Pro Tip: Generating Referrals Without Making It Weird

October 6, 2025 by angishields

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BRX Pro Tip: Generating Referrals Without Making It Weird
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BRX Pro Tip: Generating Referrals Without Making It Weird

Stone Payton: And we’re back with Business RadioX Pro Tips. Lee Kantor, Stone Payton, here with you. Lee, I want to chat a little bit about generating referrals, and maybe it’s just me, but I doubt it. I always feel a little bit sheepish, a little bit weird, I don’t know. Sometimes I’m a little reluctant to jump in and try to get referrals. Any ideas on that?

Lee Kantor: Yeah. I think it’s so important. Especially in professional services and with all the business coaches we work with, it’s important to have some sort of referral strategy that you can execute without making it weird. So many coaches and professional service advisors rely on word of mouth and referrals to grow their business. So you have to get this right.

Lee Kantor: Here are some tactics for authentic referral requests without sounding desperate. Number one, deliver value before the ask. Before you even think about asking for a referral, make sure you’ve genuinely helped your client or contact achieve some sort of real result or solved an actual pain point for them. So show up. Add value. Prove your worth. Then a referral just feels like a natural next step.

Lee Kantor: Number two, be specific. Don’t ask, “Hey, do you know anyone who could use my help?” That’s too vague, and that puts pressure on the other person to think about it. And you don’t want them to be doing too much work.

Lee Kantor: At Business RadioX, we asked for business coaches. That’s our avatar right now. And we make it simple for them to say, “Oh, I do know someone like that.” So make sure you make it easy for them.

Lee Kantor: So in order to make it easy, I would recommend drafting some sort of an intro email that they can just copy and paste. Offer to connect directly, or even record an audio or video that they can forward. You want to make it as easy as possible, as seamless as possible. So the less work they have to do, the more likely they’ll actually refer you, and you’ll be keeping it all feeling effortless and not awkward.

Lee Kantor: This is something that I highly recommend anybody in professional services or a business coach to try. You want to have kind of a machine in place that makes this type of referral generation easy without making it weird.

Building Trust and Financial Success: Will Bearden with PSA Wealth

October 6, 2025 by angishields

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In this episode of High Velocity Radio, Joshua Kornitsky interviews Will Bearden, Co-Owner of PSA Wealth. Drawing from his background as a former West Georgia quarterback and coach, Will shares insights on the importance of trust in financial planning, especially for high-net-worth business owners. The conversation covers how PSA Wealth tailors its fee-based financial planning services to meet the unique needs of each business owner, dispelling the myth of “one size fits all” in wealth management. Will emphasizes the value of building authentic, long-term client relationships, proactive planning, and serving as a “personal CFO” for clients. He discusses the challenges business owners face—from cash flow and tax planning to succession strategies—and relates them to leadership lessons from football and coaching. 

Will-BeardenWill Bearden is a Co-Owner of PSA Wealth.

With a strong focus on financial planning for business owners, Will combines deep expertise with a client-centered approach to help individuals and families achieve their financial dreams.

Will’s philosophy centers on understanding each client’s unique goals and crafting tailored financial plans to match. Known for building enduring relationships, he leverages his extensive knowledge of financial strategies, market insights, and personalized solutions to secure his clients’ futures—whether they’re planning for retirement, protecting assets, or growing their wealth.

A Georgia native, Will’s roots run deep in his community, where he embodies the values of hard work, integrity, and family. These principles shape his approach, emphasizing stability and long-term success for his clients, from entrepreneurs to multigenerational families.

Beyond the office, Will is a devoted husband and father, cherishing time with his wife, daughter, and two golden retrievers. An active community member, he coaches high school football and supports local organizations, reflecting his commitment to giving back.

PSA Wealth provides holistic financial advice and planning to their clients through a team approach that is comprehensive, deeply personal, and highly professional.

Our team of experienced advisors have detailed knowledge in:

– Business Continuity & Succession Planning
– Investment & Asset Management
– Insurance Services
– Executive Compensation
– Estate & Legacy Planning

www.psawealth.com
Email – will@psawealth.com
Phone – 404-432-8362
Linkedin – https://www.linkedin.com/in/willbearden/
CRN202809-9460546

Episode Highlights

  • The core role of trust in financial planning and how PSA Wealth builds authentic relationships with clients through personalized service and education
  • Parallels between Will’s experience as a quarterback and coach to leading business owners, emphasizing teamwork, strategic vision, and adaptability in financial success
  • The importance of building a reliable advisory team and suggests that business owners seek guidance when growing complexity, ensuring long-term stability and sound decision-making

About Your Host

BRX-HS-JKJoshua Kornitsky is a fourth-generation entrepreneur with deep roots in technology and a track record of solving real business problems. Now, as a Professional EOS Implementer, he helps leadership teams align, create clarity, and build accountability.

He grew up in the world of small business, cut his teeth in technology and leadership, and built a path around solving complex problems with simple, effective tools. Joshua brings a practical approach to leadership, growth, and getting things done.

As a host on Cherokee Business Radio, Joshua brings his curiosity and coaching mindset to the mic, drawing out the stories, struggles, and strategies of local business leaders. It’s not just about interviews—it’s about helping the business community learn from each other, grow stronger together, and keep moving forward.

Connect with Joshua on LinkedIn.

Transcript-iconThis transcript is machine transcribed by Sonix.

 

TRANSCRIPT

Intro: Broadcasting live from the Business RadioX studios in Atlanta, Georgia. It’s time for High Velocity Radio.

Joshua Kornitsky: Welcome back to another exciting episode of High Velocity Radio. I am Joshua Kornitsky professional EOS implementer and your host. And our guest today is Will Bearden. Will is the founder and CEO of PSA Wealth. He’s a former West Georgia quarterback who later moved into coaching, but Will describes himself as being in the trust business. He’s focused on building authentic relationships and really helping people succeed through sound decisions and real connections. So Will, tell us about yourself.

Will Beardon: Yeah. Joshua, thanks. Thanks so much for for having me on. Um, like you said, I own a company called PSA wealth. We do fee based financial planning, uh, Specifically for high net worth business owners. Um, you know, starting off in the, you know, my sports background, playing football my whole life moved into coaching. Um, always had kind of an entrepreneurial spirit. I got a business degree, an MBA, and always knew I wanted to to start my own thing. Long story short, got an opportunity with a good, good friend of mine to, um, to get in the financial services space. So, um, for the first couple years, figuring things out. Found our found our niche, which is is serving business owners. Right. And so we’ve kind of built a firm around, um, you know, supporting high net worth business owners who have a growing business that have more problems than they’ve they’ve had in the past, tax problems, cash problems, um, you know, managing risk, figuring out how to grow and exit eventually. So that’s a that’s a 32nd intro if you want to.

Joshua Kornitsky: Well, so I want to jump on something that came from, from our initial dialog, which was, which was around this very, very important concept of trust. Right? And with you being in the trust business, help us understand what that really means, particularly for the types of folks that you deal with. Because if you’re dealing with high net worth individuals, my assumption is, uh, trust is not easily earned and is deeply, deeply guarded.

Will Beardon: Yeah, 100%. So the way, the way we think about this is there’s a lot of information out there today. Like, if you could say anything about today’s world, there’s no lack of access to information.

Joshua Kornitsky: That’s for.

Will Beardon: Sure. Especially now with with AI. And at any moment anybody can have a piece of information at their fingertips. Right. Um, but the next question typically is like, how do I trust this information I’m getting right? And so, um, with, with our clients, there’s really kind of two things we talk about. One is I don’t want to have thousands of clients, okay? I want I want to be able to pick up the phone when you, when you call, uh, we want to be accessible. We’re never going to be the cheapest, but we want to provide authentic, real, quality advice that our clients can trust and know that we can work through solutions and problems with them. Right. Um, and the second thing is like, how do we do that? The first way is just through education. Uh, we tell our clients, we don’t. You know, I’m not just going to, like, give you a list of things to do and say, hey, good luck. Go do it. Here’s what you here’s your recommendations. Have fun. Right. It’s just educating them to to make their own decisions. Right. My job is to put all the information in front of you, let you make empowered decisions on your own. Right? And then the beauty of of what we do is comes at the last part, which is just execution, right? I can tell you all the the quote unquote perfect advice in the world, but if it doesn’t actually get done, it doesn’t get implemented, it doesn’t matter. Right? So I think all of that together, you know, is is tailored around Trust. And, you know, I could, you know, have a really wide, uh, spread and go for every single person that ever existed and provide financial advice to everybody or.

Joshua Kornitsky: Right.

Will Beardon: Yeah. Target one specific group and go in really deep within that group. And that’s kind of what we’re building here. Um, so that they, they do trust what we’re saying. They do trust that we can actually get things done for them.

Joshua Kornitsky: So is it one size fits all, or do you get to know your clients so that you know their priorities are.

Will Beardon: Yeah, I would say it’s anything but one size fits all. Of course there’s commonalities, right? But every client that walks through the door, we don’t put them into our process, into our system. It’s like, no, let’s break all the walls down and let’s go to them. Because, as you know, a business owner, there’s no two business owners that are alike, right? So everybody’s got a different business. Everybody’s got a different personal Financial. Um, you know, situation to where we we go to them. There’s pillars we talk through, obviously. Um, but we try to build a custom design model, both on the service side and the advice side to where we can meet them, where they’re at, and then just help be a partner. We like to say like, hey, I want to be your personal CFO, right? So it’s more so that than just, hey, here’s a bunch of recommendations, trust me, and I’ll see you next year.

Joshua Kornitsky: So, so it’s really it’s tailored to the individual, to their needs, to the things that matter to them.

Will Beardon: 100%.

Joshua Kornitsky: And that’s got to make a big difference. And and I guess that’s really the, the foundation of where that trust comes from. Because you’re not just saying, hey, here’s the portfolio, put your money in it and just trust that it’ll grow.

Will Beardon: Right. You know, I related a lot to, um, like, uh, exercise and nutrition, right? Everyone knows how you get fit. Is is exercise and eat, right? Like, everyone knows the answer. Everyone knows the the cheat code, right? It’s like, why isn’t everybody successful at that? Well, it’s like it’s hard to be consistent and do that over time, right? That’s why you hire a personal trainer. Our industry is no different. Like, hey, hey, guys, this revolutionary just, uh, spend less than you make and then save a bunch of money and whatever you have.

Joshua Kornitsky: Low sell high.

Will Beardon: Yeah, well, you know, it’s like there’s there’s. I didn’t invent anything. We do. Right? But it’s keeping our clients accountable, making sure we’re staying on top and proactively planning throughout the year, not just once a year. Um, so. Yes.

Joshua Kornitsky: Well, so let me ask you on that. Right. You’ve you’ve narrowed your focus, which is certainly something I can appreciate. And you know exactly who it is that you’re serving best. What are some of the misconceptions that that those clients that that you know, you aligned well with? What are some of the misconceptions that they show up with that you have to help them better understand because to your earlier point, the world is full of information. There’s also a lot of bad information.

Will Beardon: Yeah, for sure, for sure. I think the biggest one in our industry in general, they think, hey, I’m going to go if I’m going to go hire a financial advisor, right? I’m just going to give my money to some random person. I’m going to see them once a year. We’re going to look at a spreadsheet that has a return like a, you know, a internal rate of return on it. And then if the market’s down, you’re going to call and you’re going to complain the market’s up, you’re not going to hear from anybody. So like that I think is you know the the stereotype in our industry. Right. And certainly that is out there. Um, and that is maybe good for some people. However like what we do, we try to really hone in on on the term financial planning. And in my eyes, it’s so different than just traditional wealth management. We do wealth management. And I feel like we do a really, really good job at that. But it’s about 20% of what we do, right? There’s such a, you know, a big, broad world of financial planning that needs to go into somebody’s, you know, personal like financial plan. Right. Um, for them to get the most out of it. So a common misconception is that, like, hey, this is just one singular focus and that’s helping you invest money in most business owners, they think, and they’re probably right. I can do a better job investing in my business, you know? But it’s like, hey, what about all the other pieces of the puzzle that you have not addressed in your financial plan? So I think that’s something I have to get our clients over. The hurdle of when we first meet.

Joshua Kornitsky: Makes sense to me. And I know based on my own experience of particularly working with folks who have a very entrepreneurial mindset, they typically approach problems from a I know how to solve this perspective because they have historically gone, ready, fire, aim and figured it out as they went. But when you’re talking about any kind of financial planning or services. You’re welcome to do that. But my presumption is it can be awfully expensive if you take that approach.

Will Beardon: Yeah, 100%, I say in my, um, as you’ll learn, Josh, I have a lot of, like, slogans, right? And all of them I’ve stolen from other people. But I got this one from Alex, from Ozy. But he says.

Joshua Kornitsky: Taking inspiration from.

Will Beardon: Yeah. That’s right, that’s right. Um, he says the the biggest tax we all pay every year is our ignorance tax. Right? And so when you kind of look at your business and your, your personal financials through that lens, like it’s really easy to start adding up some numbers, right. Um, because specifically with our business owners, right. We’re talking about developing their personal financial plan. We’re talking about growing the enterprise value of their business and understanding what what moves that needle for people, how to manage their cash and their cash flow in the business, how to mitigate some taxes, whether it be capital gains, income tax Estate tax. Right. Mitigating risk in their business and in their personal world. And then how are we going to, you know, create an exit succession plan for our business one day? Right. So when you. Yeah. Like that just in that what I just mentioned, like you’re talking about, you know, tons and tons of value that not like we’re not the ones solving every problem by ourselves, but it’s like, who’s the advisory team that we can build around you. We can help play quarterback a little bit, but but we’re going to build an advisory team to help check these boxes to where you can go run your business. And hey, the the random tax question that comes up or the random legal question or the estate question or whatever it may be, it’s like, I’m just going to go bring this to my team and I have confidence they’re going to solve that problem.

Joshua Kornitsky: So you brought it up. So I’ve got to ask, right. You you’ve been the literal quarterback of a team. You’ve also been a coach of a team. Presumably you’ve done many roles within both both coaching and as a player. It sounds to me like at a high level, a lot of your perspective comes from that strategic vision that you’ve got to bring into a game, right? How how does your background as a quarterback and as a coach factor into how you advise?

Will Beardon: Yeah, that’s a great, great question. Um, I think I think coaching football, playing football, there’s so many similarities to what we do and to business just in general. And I often think like if a business owner is struggling, I’m sure you see this all the time, right, in your business. But if a business owner is struggling, they could probably look to a college football coach and get some advice right about managing their team, helping, you know, be consistent year after year having systems and processes. Like there’s so like we could talk for three hours about that. Right. But um, I do think um, just from a financial planning perspective and what we do for clients, it is kind of like being, you know, a quarterback. It sounds cheesy. Whatever. Quarterbacks got to know what what every position is doing. They’ve got to know what everything’s going on on the field, not only on offense but also on defense. Right. Um, they’ve they’ve got to stay ahead of everything. They’ve got to know where the first down marker is and they’ve got to, you know, communicate with everybody effectively. And that’s what I feel like we do. Right. Uh, in order for our clients to get where they want to go and achieve and win the game, we got to communicate. We got to make sure everybody’s lined up doing their job effectively so we can just move the chains and get down the field. Right. So that is kind of where that analogy comes from a little bit.

Joshua Kornitsky: Um, it makes sense.

Will Beardon: Yeah for sure. And in coaching too, I feel like that’s very, very similar to like running a business. Right. Hey, build the system, make it really simple, put your players in good position to go win and then stay the heck out of the way, right? That’s at the end of the day. Like that is coaching.

Joshua Kornitsky: If you’ve got the right people in the right positions executing on a clear plan, which it sounds like are are all of the things that you’re encouraging your, your clients to do, you certainly stand a much better chance of success. Nobody can predict the the large financial movements, but if you have everybody on the same page going in the same direction, knowing what the plan is, you’re probably in a lot better of a position.

Will Beardon: Right? And you’ve all you’ve seen the both on the player and the coach side, right. The player who tries to do everything by himself. Right? Or the coach, the head coach who micromanages and does everybody’s job for them. Right. Well, it’s like, hey, if you’ve got good people and good players, let them. Let them do their job. Right, right. And so again, that’s kind of where we come into play. Like this is all I do every day. And this is my absolute dream to get to look under the hood of successful businesses and their owners to to just pull out like, hey, this is what’s working. This is what isn’t. Here’s quality sound advice, you know, let us help be a partner to get you through these uncertain, you know, things that are happening in your life.

Joshua Kornitsky: Well, and and like, uh, again to to step away. But the last tie into the football analogy, like any plan that a coach and the quarterback decide before they go into the game, you have to adapt as you play because the landscape changes.

Will Beardon: Right.

Joshua Kornitsky: And it sounds to me like you do a pretty good job of of trying to forecast within the the confines of what’s visible to you, of how to guide, but you’ve got to be flexible enough to help guide them through challenges they weren’t expecting.

Will Beardon: Right. And I think our business model is kind of adapted out of necessity. Right. So business owners their world changes weekly, if not daily. You know, there’s new opportunities that come up all the time new complexities, new business, you know, other ideas, etc. that they need to run by their team. And every, every quarter there’s new things to talk about, right? It’s tax time. We got to talk about taxes right. You know end of the year we got to reallocate funds to invest back in the business. So there’s there’s so much happening that we had to change our model and go I can’t just meet with the business owner once a year because they’re constantly changing.

Joshua Kornitsky: Sure.

Will Beardon: By that time they’re moved on. They’ve talked to a million people. They have no idea what we did last year. And so it’s like, hey, why don’t we talk to him monthly? It sounds like a crazy idea, but if we’re constantly in front of them providing value, trying to put the pieces of the puzzle together, it’s it’s going to be a lot more, you know, cohesive relationship and we’re all going to get more value.

Joshua Kornitsky: You can’t take the pulse of a patient once a year and expect the patient to stay healthy.

Will Beardon: 100%, yeah.

Joshua Kornitsky: Um, so can you think of in understanding the confidential nature of of who you interact with, not asking for any names or things like that. If you think back in the clients you’ve advised and the work that you’ve done, um, can you give us maybe a story or an example of of where you helped? I don’t want to say, right, the ship. It’s the wrong analogy where you helped either work towards their goal in a way that maybe they didn’t anticipate or work away from a danger that they thought, you know, I have no opinion on investment vehicles, but the easy thing to point out is cryptocurrency, which depending on where you fall on it, and I have no opinion, is either the greatest thing ever, the worst thing you could possibly imagine, or somewhere in between. Right. And I’m not teeing you up with crypto, just as an example. Is anything like that that you can share?

Will Beardon: No. For sure. I definitely don’t shy away from that conversation. And the answer is it depends, right? Like there are.

Joshua Kornitsky: 99% of the other questions.

Will Beardon: Yeah. Yeah. Right. You know, there are some things that are good for some people and some things that aren’t. Right. That’s that’s the, you know, cop out answer. But but to answer your other question is, um, uh, I can maybe talk through specifically one, one situation. Um, but to preface our our greatest value comes from just making complex problems seem simple. Okay. And the world we live in can get as complex as you want it to be, right? And it does nobody any good for me to talk super high over their head and try to solve their problems. Right, without them understanding. I take very, very pride. So when I, when I taught, um, after I got done coaching college football, I taught in high school for a couple years.

Joshua Kornitsky: You are brave.

Will Beardon: And I taught I taught high school geometry. So I tell people, if I can teach ninth graders geometry, I can teach anybody anything. Okay, so, um, I try to make complex problems simple so they can understand it, digest it, and then we can, you know, put it to action. So, um, we had a situation, uh, an unfortunate situation where one of our clients, um, parents had passed away and the family had was left with 50% of a pretty sizable business. And so we were we were tasked with the other partners in the relationship to create a create a plan to get the shares to the sun, to where you could step in and and run the company. Right. And so, um, taking, you know, taking about six months of meeting with the attorneys, meeting with the CPA, like it was a new relationship for us. Um, we had to step in and figure out, like, what’s the best situation for for both sides, the, the mom and the son trying to just figure out, hey, this is a family business. We gotta keep this thing running. But also, like, we want to make sure everybody’s taken care of right? In this situation, there’s another business partner. So like there’s there’s tons of complexity. Whereas like traditional financial planning lens is all just about like, hey, how much money are you investing? Right. What are we doing? But it’s like, no, how do we solve this problem in this business? And so it took about six months, but we created a really good plan for, for the son to, to purchase, um, shares of the business from mom.

Will Beardon: Mom’s taken care of, and she can kind of retire and do the things that she wants to do. And the son can take over and eventually own 50% and the rest of the business. Um, but it was six months of hard work coordinating with the attorney, the CPAs, making sure things were filed and done the right way. And and there’s also a big tax component of like, hey, how do we how do we not pay buckets of, of taxes while we’re trying to to fund this buyout? So it becomes a cash flow problem as well, right. All of this was going on while he’s just trying to keep the business alive and keep it. Keep it going. And so it’s a just a really quick and obviously vague example of it goes beyond just like X’s and O’s of financial planning. It’s like, hey, this is a situation our clients are going through. That’s why they’re they’re paying us to be able to be the glue and put a plan in place to where we can work with an advisory team. In that situation, we had to get some new partners in in the situation as well to help bring value from their perspective. But, um, you know, that’s just one a lot of times every year we do renewals with clients, right? So we sit down and it’s not it’s never dollar figures right on a sheet that says, hey, here’s what we’re worth. It’s here’s the things we got done. Like here’s what we actually did. Like that’s the stuff that matters. It’s more about the relationship than anything.

Joshua Kornitsky: Sure. And and that’s, uh, Dan Sullivan from Strategic Approach will tell you that measuring the progress you’ve made from start is, is a much healthier gauge of success than setting a distant goal and aiming the ship towards it. I think that’s a.

Will Beardon: I love Dan Sullivan. He is awesome.

Joshua Kornitsky: As do I. Um, so let me ask this then. So you’ve explained at a high level how you help, how you steer, what your philosophy is. Do people always know when they need your guidance? Because there are plenty of successful businesses that I’ve encountered. That and I say this with deference to what they build, that oftentimes haven’t taken the long term view of how do we plan for the future for the business, which typically means they haven’t taken a view of how do we plan for ourselves? When’s the right time for someone to to seek help from a wealth advisor?

Will Beardon: Yeah, I think that’s a great question. And and everybody’s in a different phase. Right. Um, and need different you know, obviously support behind them. I think it’s never a bad idea to just seek guidance and ask for help, right? In our industry, the great thing is every year I’ve got to justify the money we make. So if there’s no value to be provided, then I can’t charge fees for advice. You know what I mean? And so with a lot of our clients so our, our ideal is typically 25 to 45 year olds with growing businesses. I meet some younger business owners where I tell them, you just need to put your head down and work a little bit, right? You don’t have good problems to solve yet, you’re just not there. Like, hey, you’re in the first year of business. You need to get this thing going. You need to, like, you know, some basic stuff. You don’t need us today, right? However, when you get going and. And we have more money than we’ve ever made before. You have a surplus. We have some tax issues. You have a family. There’s some complexity added to your situation. I think everybody should start to build their version of what’s what I call the advisory team, right. So obviously your family, your internal, you know, CFOs, C-suite people, CPA, tax seat, um, legal, all your attorneys, um, your wealth person, all of your insurance people bringing those people to the table and going, hey, y’all are all here to work for me, right? That’s that’s typically what I would say.

Joshua Kornitsky: The fact that you’re willing to say no to business, to me, speaks very highly of your integrity, because sometimes it is too soon. And I see myself where I appreciate the fact that they are, that they have the forethought to think, gee, it’d be great to get help in this area, but sometimes help that comes too soon isn’t the help they think it is 100%.

Will Beardon: It’s like sometimes you don’t need to solve problems that aren’t there yet.

Joshua Kornitsky: Right, right. We’re we’re looking for headaches we don’t currently have.

Will Beardon: Correct. Correct.

Joshua Kornitsky: That makes a lot of sense. Um, well. Well, what what’s the best way for people to get Ahold of you or to learn more about PSA wealth?

Will Beardon: Yeah. Yeah. For sure. So our website, um, does a really good job of explaining some things we do. So that’s PSA wealth. Com um, there should be a little tab at the top right that says get in touch with us. Um to schedule a call with our team, um, as well as social media. Typically LinkedIn’s the best place for me. So that’s just Will Bearden at LinkedIn or PSA wealth on LinkedIn as well.

Joshua Kornitsky: And we’ll share all those links as well. When we when we publish the interview, um, you know, we’ll I can’t tell you how much I appreciate the clarity that you bring. And it must be from having stood at the back and directed the field as a quarterback. Um, we I understand now where and how you help and and it seems to me that you step onto that field knowing what the goal is, understanding your client’s needs and helping get them there. I, I, I appreciate your time. I think you brought a lot of insight. Uh, and your voice was welcome. Thank you. Uh, will Bearden, founder and CEO of PSA wealth. We’ll have all of his information on the website. Anything to add before we close out?

Will Beardon: I think that’s it. Thanks so much for for having me on. I really enjoyed it.

Joshua Kornitsky: My absolute pleasure. So again, this is High Velocity Radio. I am your host Joshua Kornitsky professional EOS implementer. Thank you for joining us and we’ll see you next time.

 

BRX Pro Tip: Less Thinking, More Doing

October 3, 2025 by angishields

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BRX Pro Tip: Less Thinking, More Doing
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BRX Pro Tip: Less Thinking, More Doing

Stone Payton : And we’re back with Business RadioX Pro Tips. Lee Kantor, Stone Payton, here with you. Lee, I have learned so much with and from you over the years. I think perhaps one of my favorite Lee mantras is less thinking, more doing.

Lee Kantor: Yeah. I think it’s so important to get stuff out of your head and get them into the real world so you can learn something. Spending all day or all week plotting that perfect next move is just, you’re going to be in the same spot tomorrow, so just stop doing it. You just don’t want to be spending time on a whiteboard hypothesizing.

Lee Kantor: In sales and in life, results come from taking action, not from overthinking every scenario. There is a phrase for this: analysis paralysis. That’s not how we do things at Business RadioX. And here’s some tips to break that cycle and get you moving. Try this.

Lee Kantor: Number one, set micro deadlines for decisions. Think minutes. Not hours, not days. Number two, pick one thing and just do it. Just get it done. Publish it. Send it out there. Get some feedback from the real world about what you’re thinking.

Lee Kantor: And number three, have a mindset of experimentation. Do the thing. Take the shot. Review the outcome. Tweak your approach. Do that relentlessly over and over, and you’re going to make progress. Progress beats perfection every single time.

Lee Kantor: And number four, find an accountability partner to hold you accountable and make sure things are actually getting done and not just talked about. Thinking has its place, but doing is where the wins happen. So get out of your head, start moving, and let the results, not the ideas, stack up.

BRX Pro Tip: Sales is Results Driven Communication

October 2, 2025 by angishields

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Stone Payton : Welcome back to Business RadioX Pro Tips. Stone Payton, Lee Kantor, here with you. Lee, talk a little bit about the relationship between communication or the role of communication in sales from your perspective?

Lee Kantor: Yeah. I think this is a mistake that a lot of folks make. Sales to me is results-driven. It’s binary. You have to have a result. It’s a yes or a no. And silence is not a result. And I think a lot of salespeople take silence as a no. And I don’t think that that’s the truth at all.

Lee Kantor: Silence to me is a not now at worst. So I think that if there’s one thing that kills more deals than a dozen no’s, it’s when your prospect goes radio silent.

Lee Kantor: In sales, the goal isn’t an endless conversation. It’s making things happen. It’s about driving the conversation to a clear outcome and not letting indecision drag on forever.

Lee Kantor: Silence is the worst kind of maybe. And at Business RadioX, thanks to you, we don’t do maybe. That’s why Stone has kind of leaned in on, and you can talk more about it if you’d like, but we coach around having a confirm and release date built into every recommendation. And the way we do it is very proactively.

Lee Kantor: The first thing in the morning on that date of that confirmed release date, we encourage our coaches and the people we work with, our partners, to send a note to their prospect that, an elegant “sorry, it didn’t work out,” and then we move on.

Lee Kantor: We will not lose any deals this way because if they’re truly interested, you’re going to get a quick call from them asking to give you more time.  So being clear and transparent up front makes this work. Push for clarity. Move with confidence. And remember, in sales, action is always better than inaction.

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