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BRX Pro Tip: 2 Ways to Stay Focused

May 15, 2023 by angishields

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BRX Pro Tip: 2 Ways to Stay Focused
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BRX Pro Tip: 2 Ways to Stay Focused

Stone Payton: [00:00:00] Welcome back to Business RadioX Pro Tips. Lee Kantor and Stone Payton here with you. Lee, today’s topic, Staying Focused.

Lee Kantor: [00:00:08] Yeah. Here’s two ways that I use to stay focused. And they might seem like opposites, but they’re really important that you do both of these things.

Lee Kantor: [00:00:17] The first thing that I like to do is eliminate distractions. And the way that I do this is I use something called time boxing, which blocks time on my calendar that I know that I’m not going to be doing anything else except the task at hand. And that turns off all notifications. Sometimes it means put my phone in another room. But whatever the case is, I eliminate as many distractions as possible.

Lee Kantor: [00:00:42] And then, secondly, when I do time boxing like this, I also want to make sure that during those times that I have allocated to do the task is that I have regular breaks. And I don’t want to go more than 20 or 30 minutes at a time focused on one task. I want to really do that deep thinking, do the work. But then, I want to walk away. I want to clear my head. I want to take a walk. I want to do something. And then, I want to get right back to it.

Lee Kantor: [00:01:14] So, the combination of intense focus and then intense rest will help you get more done in less time.

BRX Pro Tip: Do a Systems Check Up

May 12, 2023 by angishields

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Stone Payton: [00:00:00] Welcome back to Business RadioX Pro Tips. Stone Payton and Lee Kantor here with you. Lee, today’s topic, Do a Systems Checkup.

Lee Kantor: [00:00:09] Yeah. I think it’s really important to do kind of regular maintenance on your systems, and I would recommend doing this at least quarterly, a quarterly checkup on the main drivers of your business. Some of these questions you should be asking yourself, Are you connecting with enough of the right people? Secondly, are you serving all of the constituents of your community? That means your prospects, your referral sources, the industry experts and the influencers. Are you selling enough? How many sales conversations are you having? How many sales are you closing? If you’re not selling enough, then why?

Lee Kantor: [00:00:45] Every system you have needs regular maintenance and checkups, so methodically kind of add it to your calendar and make sure that you’re asking these questions and having these conversations with your team. Because you don’t want, you know, a bad week to turn into a bad month, and a bad month to turn into a bad quarter, and a bad quarter to turn into a bad year. Nip some of this stuff in the bud by regularly checking on them.

BRX Pro Tip: Do You Have These 3 Offerings?

May 11, 2023 by angishields

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BRX Pro Tip: Do You Have These 3 Offerings?

Stone Payton: [00:00:00] And we are back with Business RadioX Pro Tips. Stone Payton and Lee Kantor here with you. Lee, I know from time to time I often will struggle about exactly what I should be out there offering the people that I’m trying to serve and how to frame it up. Can you speak to that a little bit?

Lee Kantor: [00:00:20] Sure. I think three buckets to put offerings in are a do-it-yourself offering, a do-it-with-you offering, and a do-it-for-you offering. These different types of offerings in terms of services kind of runs the gamut for your community. Having these three offerings means that you can serve people in all kind of parts of the spectrum. These are the people that have more money than time or more time than money.

Lee Kantor: [00:00:50] So, sit down and think about the services that you offer and see if you can take some of them and make it a do-it-yourself, where you give them all the information and then they go and they do all the work themselves. But you’ve given them kind of that thought leadership that helps them along the way.

Lee Kantor: [00:01:08] And then, you have a do-it-with-you, where your partners that maybe you do some of it, they do some of it, but you’re working together and you’re helping them leverage your service.

Lee Kantor: [00:01:17] And then, always have some d-it-for-you offering, where this is a turnkey thing. These are for people that would like an outcome, but they don’t want to do the work. They don’t have the time, but they do have the money to do the work and then you do the work on their behalf.

Lee Kantor: [00:01:32] So, figure out a way that you can kind of build these three offerings with the services that you sell and you’ll find that you’re going to be opening up your services to maybe more folks than you are at this moment.

Brenna and Josh Burkhalter with Burkhalter Realty Group and Mary Win King with Simplicity Home Staging & Design

May 10, 2023 by angishields

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Cherokee Business Radio
Brenna and Josh Burkhalter with Burkhalter Realty Group and Mary Win King with Simplicity Home Staging & Design
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Sponsored by Business RadioX ® Main Street Warriors

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Brenna-Josh-Burkhalter-bwBurkhalter Realty Group is a husband and wife Real Estate team that helps people buy and sell homes in the Atlanta area.

Our goal is to make the transaction as easy as possible for our clients. We turn clients into friends by helping them realize their real estate dreams.

Connect with Brenna and Josh Burkhalter on LinkedIn.

About Our Co-Host

Mary-Win-King-headshotbwMary Win King grew up in a small town in South Carolina and has been living in Georgia for 12 years with her husband and amazing 11 year old daughter. She is so thankful to be in the Southeast with warmer weather!

Mary and her family love living in Ball Ground on their 13 acre farm enjoying their horses, cats and dog.  She has always had a passion for interior design and home staging, so starting Simplicity Home Staging & Design 2.5 years ago, alongside a friend at the time, has been such a blessing.Simplicity-Home-Staging-and-Design-logo

Mary loves helping clients LOVE their home and turning it into a relaxing “breath of fresh air” when they come home each day.

On the home staging side, she loves being able to help potential buyers see themselves in the home by showing off the great aspects of each room and what the home has to offer.

Currently, we look forward to serving new clients with our new bundle services. The best gift is when we are able to call our clients our new friends!

Follow Simplicity Home Staging & Design on Facebook.

This transcript is machine transcribed by Sonix

TRANSCRIPT

Intro: [00:00:07] Broadcasting live from the Business RadioX Studios in Woodstock, Georgia. It’s time for Cherokee Business Radio. Now, here’s your host.

Stone Payton: [00:00:24] Welcome to this very special edition of Cherokee Business Radio. It is our inaugural episode of our new House to Home series. And today’s episode is brought to you in part by our local small business initiative, the Business RadioX Main Street Warriors Defending capitalism, promoting small business, and supporting our local community. For more information, go to Main Street warriors.org and a special note of thanks to our title sponsor for the Cherokee chapter of Main Street Warriors Diesel David Inc. Please go check them out at diesel. David.com. You guys are in for a real treat. Please join me in welcoming back to the Business RadioX microphone with simplicity, home staging and design. Miss Mary Win King. How are you?

Mary Win King: [00:01:15] Oh, thank you. I am great. I’m so happy to be here and do this for the second time around and have some guests with us and just make the most of it.

Stone Payton: [00:01:23] Well, it is such a delight to have you back in the studio. We had so much fun last time. I learned a ton for the two and a half people in Cherokee County that don’t know Mary Win King, let’s give them a little bit of an overview, a primer about your business and what you’re really out there trying to do for folks.

Mary Win King: [00:01:42] Sure. So I am the owner of Simplicity, Home staging and Design, and we actually just celebrated three years last week. So that is exciting news. And we specialize in helping clients with interior design and home staging. And on the interior design side, typically I would help with residential, but I just got my first commercial client. So working, working on that as well and just growing and learning as we go.

Stone Payton: [00:02:09] It sounds like a great deal of fun. It sounds like a marvelous way to and a platform to to be able to express your creativity and live into that. And I’ve gotten to know you a little bit, so I know that that’s important to you at this point in your career. You’re kind of over that initial hump. You really beginning to get some traction. What are you finding the most rewarding? What what do you like most about the work?

Mary Win King: [00:02:33] Honestly, just listening to my clients, whether it’s home staging or interior design and tailoring, what needs to happen to to their specific needs and really being able to help them with that, listening to them at first and making sure that I understand what the task at hand is that they need accomplished is really my main goal of how to serve them the best.

Stone Payton: [00:02:58] And you are a good listener. I know know I’ve watched you in conversations. I’ve participated in conversations. And when it’s time for you to talk, you talk. But you know, sometimes people are just waiting. They’re not listening. But Mary Win. Right. My other guests that we introduce here in a moment are nodding their head. But you’re genuinely listening. And I can sense you doing that, you know, when you’re out in the field.

Mary Win King: [00:03:19] Definitely. Definitely. It definitely helps me hone in on what is important and and loving on our community that way.

Stone Payton: [00:03:27] Yeah, well, who’d you bring with you today and why?

Mary Win King: [00:03:30] Oh, okay. So I am so excited to have on the show as our special guest, Burkhalter Realty Group based out of Woodstock, Georgia. We have Brenna and Josh, Hi.

Josh Burkhalter: [00:03:42] Thank you for having us. We really appreciate it.

Mary Win King: [00:03:44] Absolutely. They are an awesome married couple that we met about two years ago that will go into that in just a minute. But they are a great local real estate team with the Keller Williams program here. And we would love to hear about how y’all operate in our community and just hear more about your specialties and your background. So we’d love to start with that, if that’s okay, Stone.

Stone Payton: [00:04:12] Works for me. I got a thousand questions. I know we’re not going to get to them all, but I think that’s a great place to start.

Josh Burkhalter: [00:04:17] Sounds good.

Mary Win King: [00:04:18] Yeah. So. So first off, I kind of would love to express to our listeners how Brenna and I met so Brenna, go ahead with that.

Brenna Burkhalter: [00:04:28] Okay. Mary Win I met on social media. Actually, I came across an awesome Instagram account that had some wonderful interior design tips and tricks. And I looked into who the owner of that account was. It turned out it was a girl from Canton, and I reached out to ask about getting coffee and we met at a local coffee shop and all of a sudden it was three hours later and we had become fast friends and future business to come out of that, which was great.

Mary Win King: [00:04:59] Yeah, absolutely. We just I felt an immediate connection. We are similar in age. We both had children, you know, smaller children, but also working hard to make our businesses work and really get ourselves out there.

Josh Burkhalter: [00:05:13] Yeah, I remember when she came home from that meeting and she was like, I just met this awesome lady and she’s really cool. And we sat there and I was like, Why did it take so long? And she was like. Our because we have to live by a calendar. She’s like, well, we just before you know it, it was three hours. So that’s awesome.

Mary Win King: [00:05:29] So that was so fun. And then we were able to kind of progress our friendship through y’all needing some interior design needs and help with like your living room and your home office and some kitchen ideas. So that was really fun when they were able to bring me in and just get some things that were practical for their family, but also some size furniture that was more proportionate for like their space. And also now that I think your home office is more functional, right? Yes.

Josh Burkhalter: [00:06:01] Yeah, We normally would work in two different parts of the house, whether it was an upstairs bedroom that we had or a dining room. And now we have a functional desk that allows us to collaborate together in a space where we don’t feel super cramped anymore. So it was a huge help.

Brenna Burkhalter: [00:06:18] And as as realtors, we see different homes every single day. And it’s so easy to take pieces of different people’s homes and say, I like this, I like this. But then making it cohesive is hard to do in your own home. So Mary Win really helped pull that whole thing together and and make it a space that would be functional and pretty.

Stone Payton: [00:06:39] Yeah. So did you find that you were that self-aware right out of the box and you knew you needed and wanted help, or did you find it a little bit intimidating, either one of you, to have this professional. Come in.

Brenna Burkhalter: [00:06:51] They’re probably a little bit of both. Because I knew what kind of vibe or look we were going for. But it’s hard to do that, I think, in your own home sometimes, especially when you see so many other homes. So it was it wasn’t hard to reach out to her and ask. It was just something. I refer to other people all the time. And you don’t really think you’re going to need it in your own home in this profession, I guess. Yeah.

Josh Burkhalter: [00:07:16] Yeah. I kind of felt the same way. It wasn’t that it was a little different to have somebody because we see so many homes like Brenda had mentioned, that we kind of know what we like, but we hadn’t really applied it as much in our home yet.

Mary Win King: [00:07:29] Yeah, I think a lot of people go through that actually. Yeah, because it takes some time. Yeah. And but what was great in y’all’s instance, which I love doing, is they had some inspirational pieces that they did want to incorporate, like they had a rug for their home office with some colors that we could work off of and things like that. So so that kind of at least gave me the style that you were going for and some colors to play with and just to kind of pull it all together.

Stone Payton: [00:07:56] Well, one of the reasons that this is so such a germane conversation right now is we’re getting a new island, which of course means we’re getting new countertops behind it and which I’m sure translates to recovering or buying a new couch and all that. So this is a very timely conversation around my house. And my wife, too, is very creative. And, you know, she’s got a good eye, I think, for that kind of thing. And but I think she’s self-aware enough that, you know, maybe it makes sense to get a little help, just get a different a different take on it. So. All right. So the very first really work with the with these two was in their own home.

Mary Win King: [00:08:33] Yeah. Yeah. And so that went so well that, you know, a little bit later down the road I kind of was like, okay, Brenna, I really want to help you Home stage. I want you to see the difference that it can make. And I said, Just try it just one time with me. So we we did. And y’all, why don’t y’all elaborate on that scenario?

Josh Burkhalter: [00:08:57] Yeah. Do you do you want to go ahead. So we had a client who a family friend of ours that we had known for years and years. They were moving back to actually my hometown in middle Georgia, and she moved from there to here and empty nester downsized with, you know, all the stuff. She had accumulated a house for 30 years. She’s a very neat, tidy, clean lady. She just had a lot of stuff for like a townhome and small space for smaller space. So we had Mary Wynne come in and I mean, it was night and day how much more of a flow there was. And you could immediately just see yourself in the space, which is exactly what we’re shooting for. When people walk in, we want them to be like, Oh, I can do anything I want in here or leave it just like this. And it would be fantastic. So, I mean, it was amazing what she was able to do in on the property.

Brenna Burkhalter: [00:09:48] And in turn, when it comes to selling it, seeing a space and being able to envision your own things, your own family in that space because it’s been decluttered minimal decorations, people can really envision themselves or their families there. It makes such a difference. And because of that we had multiple offers and our seller was able to choose the offer that worked best for her and her timeline. And that was fantastic. And it was just the best example possible of no matter what price point or size home you’re working with, she can make a difference. And ideally that’s going to sell for more money and faster.

Stone Payton: [00:10:29] Well, how’s that for an endorsement?

Mary Win King: [00:10:31] Yeah, no, I mean, you know, we were laughing about this earlier is recently kind of my new slogan is going to be I want it to be a mary win, win, win win for the client. You know, a win for everybody involved. That’s perfect.

Josh Burkhalter: [00:10:47] Well, I mean, we can attest to it. She came through our house and we do like to try out a lot of our vendors before we refer them out to our clients because we want to make sure that we reputation exactly. So if we refer someone, you know, it’s you said our reputation on the line. And we knew after she came through and helped us out that it was probably going to be okay. And then she, I mean, knocked our socks off with the way that everything went with that deal. So, I mean, it was perfect.

Mary Win King: [00:11:10] Yeah, I heard you really love the curtains.

Josh Burkhalter: [00:11:12] Oh, yeah. I mean, yeah, I was. I had my doubts about some things she suggested in our home. And now I love.

Brenna Burkhalter: [00:11:18] There are some of his favorite pieces.

Josh Burkhalter: [00:11:20] It is. It is. So it’s. Yeah. Just trust her.

Stone Payton: [00:11:23] Well, I can tell you, like curtains would never even occur to me and I would probably love them, you know, once they were in. And if you saw my my side porch, you know, we were talking about hunting a little while ago, maybe it was before we came on the air. But, you know, I’ve got a deer head out on the side porch. You could probably do some stuff with the side porch. And now that I’ve been to Spain and back, I want to have, like, a Spanish flavor. Oh, cool. Yeah, I got ideas that are all.

Brenna Burkhalter: [00:11:48] I think Mary needs to come to your house. I need a win win.

Josh Burkhalter: [00:11:51] Exactly.

Stone Payton: [00:11:52] So is now has it gotten to the point where this is sort of part of the Burckhalter methodology when you’re when you’re listing a home, you’re going to want to bring a stagers that kind of where you’re at?

Brenna Burkhalter: [00:12:02] Fabulous question. Yes, it is, actually. And that’s a newer thing that we’ve been doing. We have added staging to our our listing package. So when we go in to talk with sellers, there are some vital pieces that we offer them that we cover the cost of that really set their house apart. We’re paying for those professional photos and we’re paying for our stager to come in.

Stone Payton: [00:12:26] You’re absorbing Mary Wind services. Okay. Wow.

Brenna Burkhalter: [00:12:29] We’re paying for our stager to come in and walk through the home and give them a very detailed to do list of what to do to get their house ready to sell. So that’s our our goal is to get them ready to sell, get them to sell the most for the most money possible and the least amount of time as possible and make it as seamless and smooth and stress free as you possibly can. Absolutely. And really.

Mary Win King: [00:12:51] Help with. We’ve talked about this. So like sometimes timeline of me coming in. Can be different depending on each client and when they’re going to do photos and list it. So the different varieties, you know, for example, on my website I offer occupied and vacant staging. But within that, Brenna came to me and said, Well, would you by chance even be okay if we did a walk? If you did a walk through and make a list for those clients? Because sometimes it could be that I come two weeks before you know the listing and then they have time to do those on their own. Or I can do hands on staging. So I like a combination of both, but it really just depends. That’s whenever it’s listening to what their needs are and what, you know, Brenna and Josh’s needs are for their timeline of what I can accomplish in different ways of of making that happen.

Stone Payton: [00:13:40] Okay, let’s talk about me some more. It’s my show. No, it occurs to me that, like, Holly and I, we’re thrilled to death with our home. We are remodeling some stuff, upgrading some stuff. But it occurs to me, even when we get it exactly like we want it, it could be perfectly appointed for Stone and Holly for this stage of our lives. And if we chose to put it on the market, it needs to be set up, staged a little differently to maximize the chances of it getting the best offer. Is that accurate? Correct. Yes. Very, very. Okay. Yeah. Yeah. Okay. I want to back up. How in the world did you two get into this business?

Josh Burkhalter: [00:14:16] I or. Yeah, go ahead.

Brenna Burkhalter: [00:14:17] Go ahead. I got into the business a little bit before Josh, We actually bought our home in Woodstock in 2015. We got married in 14, bought our house in 15. I got my real estate license in 2016. We had. Wow. Just boom.

Stone Payton: [00:14:31] Boom, boom. Yeah.

Josh Burkhalter: [00:14:32] We like to do big things. 17 off and had our first kid in 18, so we had a little gap year.

Brenna Burkhalter: [00:14:37] There got to be something big every year, right? But we had a fantastic experience buying our house. It was very smooth. It was fairly stress free. There weren’t really speed bumps along the way, and we enjoyed that experience. And obviously it got us to a place that we love and into a home that we love. So we wanted to be able to give other people that same experience. And so I got my real estate license and jumped in head first and have loved it ever since. And three years after that, Josh joined me in the business too, and now we’re husband, wife, realtor team, which has been awesome.

Josh Burkhalter: [00:15:13] Yeah, we I started my post college career in Inside Sales. I was working in the telecom industry mainly a little bit of time in the finance industry, but got started right after our son was born. We just kind of rip the band aid and let’s do it, you know, join the team. Got licensed in 2019 and actually had my first closing the next day, which was pretty cool. That is so awesome. You are a rock star. So it was thanks to my wife. The Berkhalter.

Stone Payton: [00:15:43] Training methodology.

Josh Burkhalter: [00:15:44] Yes. God, she got to me through the process and we were able to get it done, which was awesome. So the best boss ever? Yeah, she is. That’s what I tell everyone. They’re like, How do you all work together? I’m like, She’s the best boss I’ve ever had.

Mary Win King: [00:15:54] So that’s a huge compliment.

Stone Payton: [00:15:57] Yeah, so you said it. I’m going to take your word for it at face value that it’s been awesome working together. And I’m trying to envision Holly and I in the same business. You know, she has a real job. She works at IBM. I do this, and she’s been so incredibly supportive and I try to be supportive of her. But there’s got to be some additional dynamics when you’re working with your with your spouse. A what’s that like in general? But B is like, do you kind of, I don’t know, divide and conquer may not be the right label, but you each kind of have your own roles, your own strengths. And yeah, we do talk to that a little bit.

Josh Burkhalter: [00:16:31] Yeah. And we do a lot of dividing and conquering and we, we love being together, being around each other. So I think that helps a lot. We have always been I mean, we’ve been together now for what, seven, 16 years. So we yeah, so and, but we do kind of split things up. But really it just depends on the client’s need and if how one of us meshes with a certain person, if we feel like this person should take the lead with this type versus another, that is kind of how we do it. We don’t have set roles as far as me handling the list side of things and her specifically working with all of our buyers. It’s really just who we mesh with best.

Brenna Burkhalter: [00:17:11] And it’s such a relationship based business. It’s so important to even if we are tag teaming and helping that client out, both of us, somebody does most likely take the lead on who meshes best with that person so that we can really be a good fit for their personality and their needs.

Mary Win King: [00:17:28] And one thing that I’ve complimented them on that I just love about their, you know, togetherness and the way that their personalities work, though, is also their background of like Josh is more from the country. And then Brenna is a little bit more from the suburbs. So but like in my personality is both and so I feel like I relate to them at different times on different levels and so many good ways, you know? So I feel like that’s. Great thing that they offer their clients so they can they’re very relatable that way, that they have the background of both.

Stone Payton: [00:18:02] Well, there’s the relationship aspect, which I it makes perfect sense to me. But the level of trust that you must have to cultivate, because these are huge moments in a person’s life, right?

Brenna Burkhalter: [00:18:16] And we do not take that lightly at all.

Josh Burkhalter: [00:18:18] We it can be stressful and emotional and and we embrace the challenge, but we also make sure that we educate people along the process to take out as much stress and emotion as possible because the logic needs to drive the decisions. When we’re talking about massive amounts of money, that especially with the people that we like to work with, like first time home buyers, we make sure that we hold their hand through the process so there’s no speed bumps or hiccups, and they understand that the whole process is going to be smooth.

Brenna Burkhalter: [00:18:48] And they know what they’re signing. Exactly.

Josh Burkhalter: [00:18:51] Good point. That would.

Speaker6: [00:18:52] Be important. Yeah. Yeah.

Brenna Burkhalter: [00:18:53] I mean, that’s really some people just sign their name and we try to make sure that they really, truly understand it. It’s a big purchase. A lot of money. Yes. Yeah, it’s.

Josh Burkhalter: [00:19:02] A big deal. And it’s a big deal to purchase a home at any stage, whether it’s your 15th investment property or your first home. It is a monumental, life changing moment. That is. I mean, it’s when my mom was able to purchase the home that I grew up in when I was ten years old. It was it was structure for my brother and I that we previously didn’t have. So that’s huge. And that’s something that I lean on with first time home buyers that I mean, you’re setting them up for a way to generate wealth for their family for generations.

Brenna Burkhalter: [00:19:32] Yeah, I love that.

Mary Win King: [00:19:33] I love that. And I was hoping that they could share with their listeners like a little bit, even like what they specialize in. I know they mentioned the first time home buyers, but just can you all elaborate on that a little bit?

Brenna Burkhalter: [00:19:44] Absolutely. Like Josh mentioned, we do love working with first time home buyers since we were in that boat, and that’s kind of how I got into this business. We love the chance to educate other people, really help them find the home that’s going to be the right fit for their current setup and ideally be their realtor for life when they’re moving on up. And we we try to when people ask us who’s a great referral for you, we try to think of those people in those big life moments. So it is we love the first time home buyers. We love the first time sellers too, because we’ve worked with a lot of our friends buying their first home. But then when they go to sell their first home, that’s a whole nother experience. You’re on the opposite side of that and you haven’t been there before, So the.

Josh Burkhalter: [00:20:30] Market’s a lot different. I mean, if you unless you buy and sell within a two year period, it’s I mean, it’s going to be substantially different from when you work with your first client seven years ago. So selling now, right? So it’s I mean, there’s a lot that can change. As we know, overnight, a couple of years ago, a lot changed.

Mary Win King: [00:20:45] So so if you walk through them on that first time experience, you’re going to be able to relate back to that so that they can understand better when they’re going to sell it, which I love.

Brenna Burkhalter: [00:20:54] And then we have found over the past year and a half or so, we’ve had a lot of opportunities to work with folks in those end of life stages where they’re going through the probate process and selling a home that was in the family or belonged to a deceased family member, that they’re now responsible for selling that property. So we’ve learned a lot through those experiences. And it’s a big responsibility.

Josh Burkhalter: [00:21:17] Yeah, it’s it’s a different education process because a lot of the probate and estate stuff has to be taken care of prior. And some people don’t know that. Some people do. We’ve kind of had people that were educated along the whole spectrum. It’s also a great. Way to give people closure that they need for whether it was there that makes sense. You know, someone that was really close to them, mom, dad. Or it could be a distant relative that they just happened to acquire a property when they passed away. So it’s it’s challenging, but it’s also very rewarding because you’re able to give them that closure. And a lot of the time that is the last piece is the house is the last thing to really go.

Mary Win King: [00:21:55] And you can tell y’all’s heart’s in it. That’s that’s one reason that I love you too so much is because you’re care for your clients shines through like every transaction and every, you know, reason for doing certain things. And that’s why I love working with them. I appreciate.

Brenna Burkhalter: [00:22:10] That. We want people to feel that. Yeah, sure.

Stone Payton: [00:22:13] So paint a day in the life of the like on a Thursday. And I’m getting the sense that no, Thursday is the same. No.

Speaker6: [00:22:21] That’s why we love this.

Brenna Burkhalter: [00:22:22] It’s never the.

Speaker6: [00:22:23] Same.

Stone Payton: [00:22:24] What are some things that might happen on any given Thursday Thursdays?

Brenna Burkhalter: [00:22:28] We usually have listings. Go live.

Josh Burkhalter: [00:22:30] Yes. Normally we have stuff hit the market on Thursday. Okay. This past I did not.

Stone Payton: [00:22:34] Know that that was not scripted. It’s not in my show notes.

Speaker6: [00:22:37] That just appreciate that.

Josh Burkhalter: [00:22:40] We last Thursday was when I was out of town was pretty busy for Brenna. She got a call from somebody that wanted to see a house and, you know, things changed immediately.

Brenna Burkhalter: [00:22:49] So they are under contract on said House.

Josh Burkhalter: [00:22:51] Yeah. So we had to pivot and make a quick move. And so it can be anything from a listing going live to you know maybe having to show someone that calls on a sign call hey I’d like to check out this property to go and show a buyer a new property. As long as we’re dropping our son at school by 830 and picking him up by six, I think there’s that divide.

Stone Payton: [00:23:10] And conquer thing coming back around.

Speaker6: [00:23:12] So a lot of dividing and.

Josh Burkhalter: [00:23:14] That’s really like Brenna said, what we enjoy about it is that it’s different and no two clients are the same. Yeah, every deal is different. Every day is different. So we, you know, it keeps us on our toes for sure.

Speaker6: [00:23:26] Yes.

Stone Payton: [00:23:27] Well, it seems like there’s so many moving parts. Like, I feel like just the paperwork alone. If I had that much paperwork in my business, I would starve. Right? I’m just not the right.

Brenna Burkhalter: [00:23:37] I’m a control freak. It’s hard for me to let go of things. However, I will say delegating some of those things to an assistant has been the best decision we have ever made. Yeah, we have a contract to close assistant that’s amazing and supports us from when buyers or sellers go under contract until the closing period to help keep all the paperwork in check.

Speaker6: [00:23:56] Yep.

Josh Burkhalter: [00:23:57] Just an extra level of accountability with dates and I mean the whole process, it makes it smoother for everyone. And then we also have an assistant that helps us with a lot of our social media and a lot of our marketing that we do.

Stone Payton: [00:24:08] Because that is so key in this day and age where you have to have a social media presence, right? I’m saying this how we met.

Josh Burkhalter: [00:24:14] I know it’s a testament here. That’s how.

Speaker6: [00:24:16] Yeah.

Josh Burkhalter: [00:24:17] So it’s it’s it’s a challenge. But we have slowly started to leverage some things out and we found that it allows us to do what we’re good at. And like when we bring Mary went into the picture on a listing, we are able to focus on the negotiation and the marketing side of things. And she can handle the staging and the prep side of things. So it allows us to do what we do best and her to do what she does best. So it’s a win win all around. So there’s a.

Stone Payton: [00:24:42] Pro tip not only for other realtors, just other entrepreneurs and business owners in general. Yeah, get that best in class. Help and stay in your lane. Do what you do and yeah, exactly.

Speaker6: [00:24:52] Absolutely.

Stone Payton: [00:24:53] That’s a good reminder. Your arena strikes me it seems like it would be incredibly crowded, competitive. I feel like there are a lot of realty professionals out there, so I am curious how the whole sales and marketing thing works, how you get the new business or even just the new conversations that might lead to new business. How do you.

Brenna Burkhalter: [00:25:15] Yeah, I will say first it’s community over competition. Always. We love where we live. There’s a ton of realtors in this area and there’s enough business for all of us. It is all about the relationships and. Even if one person is looking for a house and they’re choosing between several different realtors, a couple of those realtors may not be a good fit for that person personality wise, goal wise. So while there are a lot of us who you’re working with is so important and and that’s going to be different across the board, if that makes sense. It does.

Speaker6: [00:25:54] Yeah. Yeah. I mean.

Josh Burkhalter: [00:25:55] Like Brenda mentioned, it is a pretty crowded space. I mean, just with our brokerage alone, we have, I think around 400 agents that work out of our Keller Williams Market Center in Woodstock. Oh, that’s just Keller Williams agents. Now, that’s not to say that they all work just in this area. We work all over the place. Then there’s other I mean, you know, you’ve got many, many other brokerages, but like she had mentioned, it’s there’s plenty of business to go around. You just we have to make sure that it’s a win win for everybody on every side of things. And we’re not the best fit for some people and we’re okay with that. I mean, I would rather recommend that up front than have problems in the transaction because we didn’t mesh personality wise and our goals weren’t aligned so well.

Stone Payton: [00:26:37] I love that ethos. I love that mindset of community over competition. And you described it about the the realty world. But my experience here in Cherokee County in general, and particularly here, like in Woodstock, Holly Springs, you know, ball ground, Canton, it’s such a my experience has been it’s such a supportive business community. People will rally around you if you’re willing to share with them what you need and want. And if you’re willing to serve first, serve early, serve often as well. Has that been your experience community wide?

Speaker6: [00:27:10] Yes. Yeah, 100%.

Brenna Burkhalter: [00:27:12] I got Mary Wind to come to Woodstock Business Club with me. Yeah. It’s been a great source of new friendships, business vendors that we need on our vendor list that have been very helpful to our clients. I mean, it’s been a wonderful place of community. And Mary Winds met several other clients and yeah, it’s been.

Mary Win King: [00:27:32] It’s been great and we learn so much. They have some great speakers there that we can learn from and grow from and learn from each other and just share what we do and support each other. So that’s been awesome and it’s something that we can, you know, that it’s pretty consistent. It’s every Thursday at 830 here and so we can plan on it. But yeah, it’s, it’s nice to have those outlets to be able to really go and share success stories and also things that we can really add onto our skill level and, and all of that. So yeah, Brenna and I love to meet up there.

Stone Payton: [00:28:08] So do I. And I enjoy meeting people after like the big meeting, you know, hanging out under the elm tree, grab a cup of coffee and chat. But also, you know, I’m also a consumer, so I have professional service needs as a business. But also, you know, the home services people are there, Alpha and Omega, Lori Kennedy You know, that’s where I take my car to get it done.

Speaker6: [00:28:32] We’ve taken our there. Okay, So.

Stone Payton: [00:28:34] Yeah, I’m gonna send Laurie an invoice, but just, you know, just anything you might need if I were in search of a mortgage, you know, one of the first people I would at least talk to is Darren Hunter. Right. If I were going to organize my next Spain trip, I’m going to talk to Dawn, you know? Yeah. And I feel like that’s someone that I that I know and trust. And and I suspect many of them, if they felt like they were going to use this platform to build relationships for their business, whether they ended up doing it with me or not, I think they would check in with me first and I think they would know. And it’s true. I would try to help them whether they were going to do it with me or not, you know, just and I’ve collaborated with other people in the media. But this this community is so supportive. And Woodstock Business Club in particular has just been a wealth of friends. I mean, I’ll call them family. Yeah, that’s been my experience, too.

Speaker6: [00:29:25] Yeah.

Josh Burkhalter: [00:29:25] I mean, every Thursday when she comes back, she’s like, energized, ready to roll. I mean, and I’m like, wow, okay, I got to. I’m getting some of this vibe.

Speaker6: [00:29:32] Because she’s just good energy. Yeah, it is. It’s great. Yeah.

Brenna Burkhalter: [00:29:36] Being with people in the community that, you know, are happy to help.

Stone Payton: [00:29:38] Yeah. So outside the scope of your work, what passions, if any, do you pursue? I shared with you as we were coming on air that I like to hunt and fish and travel. That’s my thing. What are some things that you nerd out about or really dive into outside the scope of the realty? Yeah, I.

Josh Burkhalter: [00:29:54] Mean, you hit it right on the head. I just got back from Colorado Sunday. We did 750 mile road trip across the state and checked out like six national or state parks and national parks. Amazing. So, yeah, I mean, and I enjoy anything outdoors. We like to hike a lot together, hunt fish. I try to do that as much as I can. The kids are priority number one now, so that’s taking a back seat. But I’m not complaining. I love spending time with the fam, but yeah, I do. Like I said, pretty much anything outdoors. I’ll. I love being outside. I grew up on 100 acres so anytime I can get out of the. Suburbs. I need to kind of get some some good fresh air.

Stone Payton: [00:30:35] It’s nice just being in the woods, whether you harvest anything or not, just being in the woods. My I mean, I just it’s just a marvelous way to decompress and appreciate.

Josh Burkhalter: [00:30:45] I think everybody could use a couple hours.

Speaker6: [00:30:49] He needs to.

Brenna Burkhalter: [00:30:49] Send me out there sometime just because. Just be still and be quiet.

Speaker6: [00:30:52] Yeah, well, and.

Stone Payton: [00:30:54] How about you.

Speaker6: [00:30:55] Or.

Brenna Burkhalter: [00:30:55] I? Do. We do love hiking and getting out there with the kids, too. Just having them be out in the woods as much as possible, too. But I really enjoy swimming. That’s my. My me time where I can just be in my head right and swim laps. And I did that all growing up and through college so that the pool is my happy place. Any kind of water really is my happy place. Yeah, we do love to travel, so I’m glad he got to take this trip recently and a couple other family trips coming up soon.

Stone Payton: [00:31:27] So, Mary, when am I remembering horses? Animals, period. Really? Right.

Mary Win King: [00:31:31] Exactly. Yes. Oh, my daughter and I just got to ride again with all this rain and and her little pony had an injury, so it was just I was in heaven this weekend just being able to get back into horses and enjoy being at the barn and our cats and our crazy dog and yeah, whoever else comes around.

Stone Payton: [00:31:50] Well, we’ve talked before and you were kind enough to offer and we’re going to take you up on it. My wife Holly, just loves horses. She was around them when she was younger and. And she hasn’t. She we’d love to come out and do so. I’m going to come do the horse thing with you. I’m going to go get a tree with Josh. This is what was so great about Woodstock. You meet people, perfect new connections. Was there anything in particular that drew you guys to Keller Williams versus like another brand or brokerage?

Brenna Burkhalter: [00:32:21] Yeah, great question.

Speaker6: [00:32:23] Well, I thought.

Stone Payton: [00:32:23] It took me a minute to get it out. I thought it was a fantastic question.

Speaker6: [00:32:26] Yeah, no, it was. It is.

Brenna Burkhalter: [00:32:29] I’ve been at Keller Williams since I started seven years ago or so. And the culture and the training there is what really pulled me there and has kept me there since. The culture is amazing. They’re very inclusive and accepting of anybody, any type of business that you want to have, whether you want to be doing a few transactions a year or you want to be a mega agent with a huge team so they can encompass all of that. And also their training is just unmatched. I mean, there’s a calendar every single month of amazing training classes, whether it’s taught from people at the office or they bring in outside vendors to teach those classes on those specific subjects.

Josh Burkhalter: [00:33:12] So yeah, I mean, I agree 100%. I think the the culture is huge. I mean, it’s I mean, Thursday, this Thursday, we’re having our annual red day where every Keller Williams agent in the entire world and we’re in, what, 70 countries I think now. Wow takes the day off and serves in the community to some degree. So and that’s that’s just the tip of the iceberg when it comes to all the stuff. I mean, agents in need in our office with health issues get taken care of. I mean, people if you need help with anything, you can ask anyone at the office anytime, which is huge for anybody getting into the industry. That’s new. It’s it’s great to have just a support system. And like Brennan mentioned, there’s a model and a plan for any type of agent at any level that you want to be. So it’s it’s great to be able to go in there and know that you don’t have to reinvent the wheel to be successful. You can just go, Oh, I want to be like this person and do what they do.

Speaker6: [00:34:08] Yeah, Yeah. Well, I’m glad I asked. Yeah.

Stone Payton: [00:34:12] So before we wrap, I’d like to go around around the table and leave our listeners with a pro tip or two, you know, in your domain of expertise. So I’m going to start with Mary Wynn, a number one pro tip gang. If you’re if you’re thinking at all about redoing anything in your home, just reach out and have a conversation with Mary Wynn. But are there some things that people can begin thinking about or just some things they can do on their own just to sort of get in that mode of revisiting the way they’ve got things organized in their home?

Mary Win King: [00:34:43] Sure. I would say for me personally, if I was giving a tip that go through your home and really decide, do you love it? Meaning? Meaning like, okay, if they have a bookshelves, go through each item and say, do I love this or am I just keeping this here to fill space? So if I have something in my home that I don’t love, I would rather have empty space so that then my creative brain can go through as I’m walking through HomeGoods or wherever and say, that’s what I’m picturing for that space. Because in my personal experience and with helping with other clients and even family members walking through their homes with them, it is so much more fun and easier if you get rid of what? You don’t love. Set it in a pile. Maybe you don’t get rid of it yet, but set it in a pile. Off to the side and then be excited about what it could be and the things that you might want to add to your current decor that you do love. That’s my best pro tip for the day.

Stone Payton: [00:35:44] I think it’s a great tip and I like the idea of having that in your mind, like going through that exercise. Then when you’re out playing, no stress, just. But when you’re out and you go to a home goods or like I noticed the other day at a Tuesday morning or something that’s closing down. Yeah. Well now I’ll go in there and walk through but, but instead of walking in cold, you know, Holly and I will have thought about that kind of. What a great tip. So if someone out there listening would like to have a more substantive conversation with you, reach out to you, tap into some of your work, whether it be an individual or, I don’t know, maybe another realtor team that you could team up with, What is the best way for them to connect with you?

Mary Win King: [00:36:22] The best way is to give me a call or text me at (606) 260-0175 or feel free to reach out by email at Simplicity home interiors at gmail.com. And we’re also on Facebook and Instagram, so it’s easy to find us.

Stone Payton: [00:36:41] I got to go check out the Instagram and Facebook. We got to get better at the whole social media thing here at Cherokee Business Radio. All right, Josh, you got a pro tip for us. Those of us thinking about buying and selling whatever.

Josh Burkhalter: [00:36:52] I would just say who you work with matters whether it’s in real estate or your business, but especially in the real estate field like we had mentioned. We know that there’s plenty of business to go around and we’re not just going to force it down your throat if we don’t feel like it’s a good fit and you don’t feel like it’s a good fit, then by all means, you know, go with whoever you’re most comfortable with because it is a huge decision whether you’re buying an investment property, first house selling. Just make sure you’re comfortable with whoever is holding your hand through the process because they’re going to make your life a lot easier.

Stone Payton: [00:37:24] All right, Brenda, you trained him. That was a great tip.

Speaker6: [00:37:27] Was a great. Now you got.

Stone Payton: [00:37:28] To follow that act.

Speaker6: [00:37:30] What do you thinking?

Brenna Burkhalter: [00:37:33] I in relation to that, to the education piece is so important to us. So make sure that the person that you are working with again, going along with the right person for you. Make sure the person you’re working with is explaining things to you because it’s a huge deal. It’s a significant amount of money and it can, you know, make or break a family situation sometimes having this new place to live. So I would say just being educated on what you’re doing, how it’s going to propel you into your your next goal or stage in life is so important. So the education piece, I think, is what we really weigh heavy on.

Stone Payton: [00:38:15] Amen. I love it. All right. What’s the best way to connect with you guys?

Brenna Burkhalter: [00:38:20] We are all over Facebook and Instagram. Yes, you can reach us by phone. We love when people call or text us. My number is (404) 434-3484. Lots of.

Speaker6: [00:38:30] Fours and.

Josh Burkhalter: [00:38:31] I’m (478) 232-0438. Like Brenda mentioned. Call text. Email berkhalter. Realty Group on social media. Check us out. We’d love to, you know, get to know everybody. And thank you for having us. We really appreciate it. It’s been awesome.

Speaker6: [00:38:45] Awesome.

Mary Win King: [00:38:46] Y’all got to come. I love.

Speaker6: [00:38:48] It.

Stone Payton: [00:38:48] It has been an absolute delight having you two in the studio. You know, I knew it was going to be fun having Mary Wynne, but Mary Wynne, thank you for making this happen and thank you all for joining us.

Speaker6: [00:38:59] Absolutely. Appreciate it.

Stone Payton: [00:39:00] My pleasure. All right. Until next time, this is Stone Payton for our guest today. And everyone here at the Business Radio X family saying we’ll see you again on house to home radio.

 

Tagged With: Burkhalter Realty Group, Simplicity Home Staging & Design

Georgia Technology Summit 2023

May 10, 2023 by angishields

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Atlanta Business Radio
Georgia Technology Summit 2023
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Georgia Technology Summit is THE preeminent, regional technology conference. In 2023, it brought together leaders, SME’s, athletes and educators to explore the intersection of technology, innovation and how they help to build high-performance teams.

Scott-Waid-Georgia-Technology-SummitScott Waid, Atlanta Braves

https://stats.businessradiox.com/38691.mp3

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TRANSCRIPT

Intro: [00:00:07] Broadcasting live from the Georgia World Congress Center for Georgia Technology Summit 2023. It’s time for Atlanta Business Radio. Now, here’s your host.

Lee Kantor: [00:00:26] Lee Kantor here broadcasting live from Georgia Technology Summit 2023. So excited to be doing this today. This is the largest technology showcase in Georgia and I’m so excited to be talking to my guest, Scott Waid with the Atlanta Braves. Welcome, Scott.

Scott Waid: [00:00:42] Thank you. Great to be here.

Lee Kantor: [00:00:44] Well, Scott, talk about a little bit the Atlanta Braves and technology. Most people don’t connect the dots with technology in baseball. So how do you how do you serve the community through technology with the Braves.

Scott Waid: [00:00:56] So technology plays a big part of the Atlanta Braves organization, both on the field. So think player development, coaching, positioning, defensive skills, player development, but also in the front office to enable the business of baseball to execute, whether it’s ticket sales or marketing or the different aspects that go into the day to day operations of the business. And then the third area is really in the fan experience. When they come to Truist Park, we have a lot of technology, whether it’s the LED boards that are present throughout Truist Park. We have the mobile ordering capabilities to enable the guests to use their smartphones to order food and beverage or retail merchandise for pickup. And then we also, you know, first and foremost, when fans are coming into the park, they come and scan their tickets using the smartphones. And we’ve got well over 95, 96% of the people that enter the park are using digital technologies to enter it. Whereas it wasn’t that long ago, if you wanted a ticket, you went down to a ticket office, they’d print it out and if you wanted to sell it, you held it up. Now we’ve got through the digital media not only the ability to purchase it, but also resell it on the secondary market.

Lee Kantor: [00:02:15] So what is kind of a day in the life of you? Like it sounds like there’s so many different avenues you can kind of deploy technology to help folks. How do you decide, you know, to prioritize, okay, this is the stuff that has to get done.

Scott Waid: [00:02:29] Well, it varies whether it’s in season or off season and even in season, a home game versus a road game. So a home game, it’s all about the fan and the guest experience and getting 42,000 people in and out of the Truist Park safely and securely and having a great family experience and a great business experience as well. And so and a game day, it’s all about preparation. So typically the games are at night, say 737 21st pitch and the gates open at 530. So leading up to the Gates opening, it’s all about preparation and making sure that when the guest enters, the Wi-Fi is working, the all the point of sales are working, all of the displays are working. And so making sure it’s the best it can be when they’re on the road, we’re we’re cleaning up and preparing for the next homestand because we have 81 home games and it’s spans from April through October. So it’s wash, rinse, repeat throughout the season. And then when we get to the off season, it’s when the real technology work begins because we try and do limited upgrades during the season because we have the the the day to day experience and operations, but planning for the new things, whether it’s new capabilities we want to add for the stadium and new experience, we typically do that in the off season. So that’s when the real work is done.

Lee Kantor: [00:03:50] Now how much of how much do you deploy technology when it comes to evaluating players?

Scott Waid: [00:03:57] It’s been predominant. I mean, it was chronicled in Moneyball almost 15, 20 years ago now, and that’s prevalent throughout Major League Baseball is.

Lee Kantor: [00:04:07] But it was the exception back then, right? It was the.

Scott Waid: [00:04:09] Exception. And now it’s the rule and table stakes. It’s table stakes. And it’s you know, there’s a lot of technology that goes into it. Whereas used to relied on coaches and pencils and and expertise. Now it’s all about spin rates and exit velo and player positions and all of that. The data and analytics is just proliferating now in in baseball.

Lee Kantor: [00:04:32] Now was that when that technology at least the mindset shift happened to lean on technology was it something that was gradual then sudden where like like a few people were dabbling and then all of a sudden it was like, okay, now everybody, we’ve got to kind of lean into this. This is I can’t ignore this anymore. There’s too much evidence to show that it’s effective.

Scott Waid: [00:04:53] Yeah, I would say it was very similar to the, you know, the life cycle of a product where you had some early adopters and when they were successful. And at the end of the day, sports is all about winning on the field. And if the data and analytics helps with that player performance and the team performance, but also in player development and with Major League Baseball in particular, we have a minor league system. And so using data analytics to help the player develop their skills that are needed are also very important in the in the whole ecosystem.

Lee Kantor: [00:05:24] And then it’s trickling down to younger and younger players. That’s right.

Scott Waid: [00:05:28] That’s right. I have a couple of boys that play travel baseball and even, you know, teenagers now they’re getting into the hitting dynamics and the swing playing and using all the different technology that’s out there again, to improve the improve the player performance.

Lee Kantor: [00:05:42] And are you seeing that translate to better and better performance at the major league level?

Scott Waid: [00:05:48] I would say yes. At the Braves, we’ve won five consecutive division titles, so we like to think that we’ve had a little bit to do with that. Yes. Both on the technology, but the data and analytics side.

Lee Kantor: [00:06:00] Now, why was it important for the Braves to have you kind of take a leadership role at TAG?

Scott Waid: [00:06:06] It was important because Atlanta is a very thriving community. It’s and we have we’re we support that community in a number of different ways through our Atlanta Braves Foundation. And so we wanted to be a part of the Atlanta community from a selfish perspective, how can we help the businesses be successful in Atlanta? Because if Atlanta is successful and the people are successful, that’s more opportunity for us to have fans in the stadium and to grow our revenue streams as well. And for me to tap into the great resources that are present here at TAG and the business forum today is fantastic because, you know, there’s a lot of innovation and a lot of creativity that’s coming out of the technology community and how can we harness that for our sports community in Atlanta to improve that guest experience? Because, yes, you will remember maybe if the team won or lost for the game you went to, but you’ll definitely remember the memories that you created while you were there with your family, your friends, your business associates.

Lee Kantor: [00:07:12] Well, thank you so much for sharing your story today. You’re doing important work. We appreciate you. Great.

Scott Waid: [00:07:16] Thank you very much for having me.

Lee Kantor: [00:07:18] All right. This is Lee Kantor. We’ll be back in a few at Georgia Technology Summit 2023.


Megan-Heinze-Georgia-Technology-Summit-2023Megan Heinze, Idemia

https://stats.businessradiox.com/38703.mp3

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TRANSCRIPT

Intro: [00:00:07] Broadcasting live from the Georgia World Congress Center for Georgia Technology Summit 2023. It’s time for Atlanta Business Radio. Now, here’s your host.

Lee Kantor: [00:00:26] Lee Kantor here so excited to be broadcasting from the Georgia Technology Summit 2023. This is the largest technology showcase in Georgia and I am excited to be talking to my guest, Megan Heinze. Welcome.

Megan Heinze: [00:00:42] Hello. Thank you so much for having me here today. It’s been a fabulous day.

Lee Kantor: [00:00:47] Yes. You’re the co-chair of the event. How did you get roped into that? Did you lose a bet?

Megan Heinze: [00:00:53] Yes, absolutely. I lost a bet. What are you thinking? I was voluntold. I actually co-hosted last year. And so I guess tradition. They say that you get to do it the next year. It’s a two year job and not just a one year job. And so I did it again. And but this year it was really important for me. I got a lot of feedback on two things that were really important were one is networking, making sure people get to know people outside of their influence area so they want to meet a lot of different people. And the second, the vendors also wanted to make sure that they were actually meeting people as well. So we tried to create a lot more momentum this year than we did in previous years. So one of the things to get people actually out here and talking to everybody else that’s sponsoring and supporting us, we have the music, the DJs, so there’s a lot of music, excitement. We had the tag balloons, so people are taking pictures. I added something for networking and we’re calling it networking Bingo, as you can say, and it’s forcing people to actually take pictures with a deejay taking pictures and phone of the tag sign and then actually meeting different people from everything from, Do you have a Palm Pilot? Please sign here. Are you part of BTS? Please sign here. And it’s getting people more involved and excited across the board.

Lee Kantor: [00:02:15] And that’s a great bit of advice for entrepreneurs out there to listen to your customer and then try to give them what they’re asking for, right?

Megan Heinze: [00:02:23] Yes, absolutely. Entrepreneurs should always listen to their customers. I think, you know, know your customer’s always the most important part is how can you create excitement and want people wanting to be there and want to be there every single year. And so that’s what we want to drive, is people to engage and get excited about being part of Georgia Technology Summit, but also for them to meet each other and actually grow their business, because that’s what networking is all about, is to grow your business, grow your network and meet other people.

Lee Kantor: [00:02:54] So now that you know you had it on a whiteboard, what to do and how it was going to work. And now that you’ve seen it in action, is it meeting your expectations?

Megan Heinze: [00:03:02] It is meeting. My expectations was super excited during lunch time. We had a full house last year. We didn’t have as many people in. A lot of people signed up, but not a lot of people stayed through lunch and so I was super excited. Every single table was full Coming outside. I saw people talking to all the different vendors and sponsors, and then each of the content sessions have been jam packed. So super excited about that as well.

Lee Kantor: [00:03:25] So what was it about Tag that got you involved personally and your your company saying this is something you should invest time in and taking leadership position?

Megan Heinze: [00:03:36] Absolutely. Well, for me, my journey started actually during COVID. I was like, well, I need to start networking. I knew we were going to close our actually our physical office here because we weren’t having people come to the office as often. So I wanted to be able to meet people and network at the same time. And so I joined the board. And one of the things that company, my company is called Idemia, and you know, it is 75% of the driver’s license in the United States are by idemia. If you sign up for TSA PreCheck, it’s through idemia most of the biometrics through the government or the police station, etcetera. And then we’re the largest provider actually of credit and debit cards in the United States as well as your SIM card if you have an Apple phone or an ESIM. But a lot of people don’t know us because we are always behind somebody else, right? And so this was a way to not only market ourselves, but also to find other great talent within Georgia as well. So this is a fabulous way to meet, you know, potential clients, but also to build talent within your organization.

Lee Kantor: [00:04:38] Now, how does your company leverage tag membership? Is it part of like when you have a junior person come on the team? Is it something where you’re like, Hey, you get a membership of tag or we encourage you to to to join Tag. And then when you’re there, take a leadership position so you can get the exposure you need, you know, to kind of to be the best you you can be and really grow your career.

Megan Heinze: [00:04:59] Yes, absolutely. So what we do is actually get everybody on a call with tag and allow people to understand all the leadership opportunities in society. So there’s over 20 societies in tag that people can get involved in, so they can actually get involved in what they’re most interested in. And that also can bring information back to our company.

Lee Kantor: [00:05:20] And has that borne fruit for you?

Megan Heinze: [00:05:23] Yeah, we just. Started doing it. So we were a little slow because of COVID. Now that we’re actually able to network and actually meet people and everything else, and so that’s become really important. So we’re really trying to move forward with that and really create a foothold here in in Atlanta.

Lee Kantor: [00:05:41] So how do you see Idemia growing? Like, what’s your forecast for the coming years?

Megan Heinze: [00:05:47] Well, the good news is, is that everybody is getting more excited about biometrics. And according to NYSED, we are number one. So that’s good. So people are feeling more comfortable about biometrics. I mean, they first saw it, you know, leveraging like the Apple phone, but now at the airports, too. So we do a lot of the stuff in the airports. So people are feeling more and more comfortable. And that’s really exciting for us because what we feel as a company, it’s all about identity and it’s all about you. And we want to make things as simple as possible. So we want to make it as simple as possible and experience going through the airport or through any kind of facility, through payments or even leveraging like your Tesla car. We’re actually in the Teslas today.

Lee Kantor: [00:06:29] So it’s one of those balances between ease and then protection.

Megan Heinze: [00:06:33] Right? Ease. Protection and security. Yes.

Lee Kantor: [00:06:35] And then to to be able to kind of thread that needle, that’s your that’s.

Megan Heinze: [00:06:40] What we’re trying to do. That’s our superpower. So a really good example is actually the Singapore Airport. Their goal was to take it from it was taking over an hour to go from when you were starting to check in and baggage claim all the way to duty free. So now they’re leveraging all of our biometric devices. And actually you go from baggage claim to actually do duty free on average about seven minutes. So super fast because you’re leveraging you as the identity.

Lee Kantor: [00:07:06] Right. And that that’s been the missing piece, right, to be able to do that efficiently.

Megan Heinze: [00:07:10] Yes. It has been a missing piece.

Lee Kantor: [00:07:12] All right. Well, if somebody wants to connect with you at Idemia or here at TAG, what’s the best coordinates?

Megan Heinze: [00:07:19] Of course. Just email me at megane. Dot heinzi h e i n z e at idemia.com.

Lee Kantor: [00:07:27] All right. Well, thank you so much for sharing your story. You’re doing important work and we appreciate you.

Megan Heinze: [00:07:30] Thank you very much. Have a great day.

Lee Kantor: [00:07:32] All right. This is Lee Kantor. We’ll be back in a few. Georgia Technology Summit 2023.


Brian-Benn-Georgia-Technology-Summit-2023Brian Benn, Atlanta Housing Authority

https://stats.businessradiox.com/38704.mp3

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TRANSCRIPT

Intro: [00:00:07] Broadcasting live from the Georgia World Congress Center for Georgia Technology Summit 2023. It’s time for Atlanta Business Radio. Now, here’s your host.

Lee Kantor: [00:00:26] Lee Kantor here broadcasting live from Georgia Technology Summit 2023. This is the largest technology showcase in Georgia. So excited to be talking to my next guest, Brian Benn, he is the TAG board chair and he is the CIO of Atlanta Housing Authority. Welcome.

Brian Benn: [00:00:44] Thank you. Glad to be here.

Lee Kantor: [00:00:45] So, Brian, before we get too far into things, tell us about Atlanta Housing Authority. What’s that day job look like for you?

Brian Benn: [00:00:53] Well, we’re support the the agency, which is about 400 strong at the agency who ultimately are serving 27,000 households, which amounts to about 70,000 residents in Atlanta proper. And we just try to provide an affordable, amenity, rich housing experience, not just affordable, but amenity rich housing experience here in the city.

Lee Kantor: [00:01:17] Housing has always intrigued me in terms of how do you create affordable housing in an area when if the area becomes as desirable as you want it to be, it almost in a capitalistic society by definition becomes unaffordable for some people.

Brian Benn: [00:01:35] You’re absolutely right. And that’s what gentrification does when as soon as these things get better, you end up pricing out the people you were trying to serve. So there’s another dynamic. So instead of just getting them the affordable housing that’s ultimately going to go up, what you try to do is make sure you change the trajectory of their lives by making sure they’re able to get off the program and they’re self sufficient. And that’s by making sure they have opportunities. Whether that’s I’m in my in my arena, that’s in the tech space, opportunities to leverage some of these certifications, whether it’s it cybersecurity or whether it’s A-plus, these certifications that can move their their yearly income from somewhere around 26, 27,000 to to 70,000. And then because we ultimately, again, want them off the program. So you don’t just look at it in terms of where they’re living, but you also look at it in terms of making sure that they’re able to make a livable wage when gentrification comes in to your point.

Lee Kantor: [00:02:28] So when when people talk about affordable housing, the person that is that is having the housing are renting, they’re not getting any of the wealth creation from the appreciation of the value of the home.

Brian Benn: [00:02:41] Well, I think this wealth creation for all, because the model we’ve seen is, for instance, if there’s a charter school in the area, if there’s a Barnes and Nobles in the area, and if there’s some opportunities like that, the the area is going to be good and sustainable. And we have different we have different options. We have mixed mixed income communities where you may have people in there that there are residents, but they have neighbors that are doing well. And so when they’re around that they become upwardly mobile. We we’re able to offer obviously we own a lot of land in the city, so we’re able to offer the developers tax breaks and what have you. As we work with the renters, we’re able to provide rental assistance to our to our participants who are working with those renters. And I think the win win for us all is that no matter where you are in the world, more poverty, more crime, less poverty, less crime. So that’s the value proposition for all of us.

Lee Kantor: [00:03:34] And do you see affordable housing or more housing a way to kind of stem some of the homelessness?

Brian Benn: [00:03:43] Well, yeah, but I mean, also when you look at homelessness and again, I’m not the expert on this, but when you do look at homelessness, there’s several other factors other than just not having a home. And it’s more than just not having a job to buy a home. Sometimes there’s some mental health issues out there. Sometimes there’s some there’s some other things that you have to almost evaluate or look at those things independently and get to the core of it. So again, not being an expert, but I know there are several dynamics beyond just providing affordable housing and pulling people off the streets. You’ve got to meet them where they are, where they are, see what their individual challenges are, and then see how we can help.

Lee Kantor: [00:04:18] Now, why was it important for you to take a leadership role at TAG?

Brian Benn: [00:04:24] I think the I think what TAG presents to me is an opportunity to to benefit from the intellectual capital around the thought leadership around. I think this tech ecosystem is unlike any other and it’s a fraternity, a brotherhood. And I think also the Atlanta area is ripe for the the incoming tech, whether that’s Microsoft that has an HQ to here. Now, whether that’s Google that has an HQ to Deluxe’s command, FanDuel has come in. So I think this ecosystem is ripe for making sure that we are developing talent, cultivating that talent, talents coming in, talents coming out. And I think I’d be remiss if I didn’t sit here and become a part of it and see how I could leverage and I mean leverage that expertise, but also learn and give back.

Lee Kantor: [00:05:09] Now, are there any trends you’re seeing when it comes to talent in the in the Georgia area?

Brian Benn: [00:05:17] Yeah, I think again, I think when we’re talking about the Georgia area, I’m glad that we’ve got some of those companies here so that we don’t necessarily lose all that talent. That we’re developing, whether it’s Georgia Tech, Emory, Morehouse. I’m glad that when we develop that talent, we have opportunities for those those resources to stay here and to continue to work.

Lee Kantor: [00:05:37] Are you seeing a good collaboration between the university systems and these enterprise level organizations that are coming into town?

Brian Benn: [00:05:46] Absolutely. I am. I’m seeing definitely there’s a pipeline between these university systems and these organizations in town. But it’s not just university. I think there’s I think with tech being so broad, there are opportunities for people that may have certifications and may have that expertise that may not necessarily have that two year or four year degree, but may still have that aptitude. And if they’re given them provided opportunities, they too can can contribute to the tech ecosystem.

Lee Kantor: [00:06:10] Is that a place where we can do better, having more technical training?

Brian Benn: [00:06:16] Absolutely. I think we can definitely do better, and I think it helps us all because there’s a lot of talent out there that may just not have access to that opportunity. And without that access, they know they can’t do the best for themselves. But it also allows us to widen the search parameters to widen that pool. So now we can get that better talent. And it’s only it’s better for all the organizations.

Lee Kantor: [00:06:37] And especially with these new developments in machine learning and AI, that has to trickle down to teaching and educating folks without having them to go invest in a four year degree. You should be able to get them up to speed to help a technology company with just this kind of vocational or technical training.

Brian Benn: [00:06:56] Absolutely. And I think the kids that are coming out today are tech savvy anyway. They’re growing up on iPads and these mobile devices. And so I think they already have an aptitude by default. So it’s just incumbent upon us as leaders to make sure they have access to those opportunities and take it just beyond the video gaming and what have you, and make sure they have access to cybersecurity training and to AI and ML and some of these dynamic technologies that we all can leverage, right?

Lee Kantor: [00:07:22] It’s one of those things where maybe this underserved community is consumer of the technology, but they’re not a creator and a participant in it.

Brian Benn: [00:07:32] That’s fair and I think it should be. I think it should be both. And I think there’s an opportunity not just to use it, but to learn how to create it and share and spread that wealth and spread that knowledge. And I think it makes us all better, not just as individuals, but collectively and even as a nation. And when we look at some of these European nations and these other places, they are way ahead of us. So I think, again, for us, I think it’s important that we make sure that that’s part of the curriculum and that we’re we’re armed and ready to to leverage technology to compete.

Lee Kantor: [00:08:02] Now, are you seeing you’re seeing this kind of technology curriculum trickling down to, you know, elementary school and middle schools and high schools and not just waiting until they get into college for it to appear?

Brian Benn: [00:08:15] I am seeing it trickle down, but we still have some of those bearing areas of what we consider those underserved areas where they may not have access to the same technology as maybe because they don’t have the devices they may not have the connectivity. And I think it’s important that if they’re able to to have those devices and that connectivity, then they can get that training, whether it’s the basic computing skills or something as strong as a cohort program that they can get into certificate certificate from and go forward.

Lee Kantor: [00:08:41] Right? There’s enough affluence in this community to solve this problem if we put our mind and hearts into it.

Brian Benn: [00:08:47] Absolutely.

Lee Kantor: [00:08:48] So what do you need more of? How can we help you?

Brian Benn: [00:08:51] I think just evangelizing is, one, just knowing that there’s a need and knowing that we can individually and collectively make sure that there’s access to it. Sometimes there’s so many barriers to success. Sometimes it’s just a lack of access, sometimes it’s fear. So I think just evangelizing and identifying the problem is the first step that we all can do.

Lee Kantor: [00:09:09] So as the tag board chair at the end of this summit, when you’re all in a room discussing how it went, what are some of the things that you’re going to share?

Brian Benn: [00:09:21] I think some of the takeaways I’m going to see is that it went very well. I was happy with the thought leadership that came in. I was happy with the demographic and that I mean, when I first came in, the tech tech was full of of white men. So seeing so many, so seeing so many women involved, seeing so many people of color involved, whether that’s on stage, whether that’s in the panels, I think it’s important that it’s equitable. And I think that’s one of the takeaways. And I think the tag has been one of the actually one of the catalysts for making sure that we’re spreading technology. And it’s again, it’s equitable.

Lee Kantor: [00:09:56] Right, where the leaders match the users.

Brian Benn: [00:09:59] Right, Right.

Lee Kantor: [00:10:00] Well, good stuff. Brian, thank you so much for sharing your story today. You’re doing important work. We appreciate you.

Brian Benn: [00:10:05] Thank you so much.

Lee Kantor: [00:10:06] All right. This is the Lee Kantor back in a few at Georgia Technology Summit, 2023.


Ron-McMurtrie-Georgia-Technology-SummitRon McMurtrie, Honeywell

https://stats.businessradiox.com/38693.mp3

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TRANSCRIPT

Intro: [00:00:07] Broadcasting live from the Georgia World Congress Center for Georgia Technology Summit 2023. It’s time for Atlanta Business Radio. Now, here’s your host.

Lee Kantor: [00:00:26] Lee Kantor here so excited to be broadcasting live from Georgia Technology Summit 2023. This is the largest technology showcase in Georgia and so excited to be talking to my guest, Ron McMurtrie. He’s a tech board member and he is the chief commercial officer with Honeywell. Welcome, Ron. Hey there.

Ron McMurtrie: [00:00:44] How are you? Thank you.

Lee Kantor: [00:00:45] I am so excited to be talking to you. Tell us kind of your vision of the summit and is it matching the way that you thought it could be?

Ron McMurtrie: [00:00:54] Yeah, well, the summit is gone on for 20 plus years. It’s really one of the most iconic events that we we host tag does about 120 events a year. This is the single event that is a melting pot for all. That’s Georgia, whether it’s start ups, scale ups, large enterprise, every persona from SEO down to, you know, someone starting their business for the first time. So it creates a great environment where the entire tech ecosystem comes together. And it’s been an interesting ride. Like most, you know, Tag went through its COVID virtualness of doing these events. And last year we came together in person. This is really a paramount moment where we’ve now up at peak guests and people out and about and couldn’t be better as it just started.

Lee Kantor: [00:01:46] Now what is kind of at the end of the day when the summit is over and you go back and you’re with the board, what are some of the things that you’re kind of looking for as like the metrics that matter for you? Like how do you kind of decide whether you’re high fiving or saying, hey, next year we’re going to do this differently?

Ron McMurtrie: [00:02:02] Well, at the end of the day, you know, tag is a reflection of the business environment within within Georgia, we have 20 societies. Those societies are all special interests based on some theme of business or technology. And this is an event about membership. So our members vote, our members tell us whether we’re hitting it, our members tell, and we look at engagement. We look at how our societies grow and the types of issues they take on and the kind of programs they spin out of this. So our metrics are really driven by membership, how they engage and how our societies grow with that.

Lee Kantor: [00:02:40] Now, when you talk about members, because TAG serves so many different groups, you have members that are, you know, young people to veterans, seasoned people that are retired and are giving back non profits. You run the gamut of all industries really, because now everything touches technology. How do you kind of break down the memberships and which ones are the ones that you think are the room for growth?

Ron McMurtrie: [00:03:05] Well, we’re always targeting the next generation of innovator. I mean, it’s ecosystems thrive.

Lee Kantor: [00:03:11] By the that’s your flywheel is you want to really capture that person’s attention and let them know that tag has something for them.

Ron McMurtrie: [00:03:19] Absolutely. Absolutely does. We have to serve all personas and all people in their life cycle. I might have been one of the categories people in your in your description of members and I’m I’m one that’s giving back the Atlanta community has been great to me and but my role is really helping create new members come in it’s a great way to develop leaders, future leaders not only within their own companies, but within tag and rise up through the ranks and keep keep the organization growing and thriving.

Lee Kantor: [00:03:48] So if you were giving a pitch to a young person that maybe has heard of Tag but hasn’t gotten involved yet, what would your pitch to them be?

Ron McMurtrie: [00:03:55] I give the pitch every season. We run early career programs within Honeywell that that I’ve started around bringing interns in. And part of the internship is we give them a membership to tag. And I do that because we have a group called Young Pros and Young Pros is a way where new leaders that are coming up in their career can apply themselves. It’s a way to network. It’s a way to get connected in technology and learn what’s happening and learn from others that have done it. So there’s a huge value prop for an individual, but it comes down to how you want to spend your time.

Lee Kantor: [00:04:28] Also now when you’re talking to young people, a lot of young people kind of lean into the digital communication and digital world and a lot of tag is in-person in real life like it is here. There’s, you know, hundreds if not thousands of people brimming around us. Is it difficult for you to move them in their mind, at least, to, hey, I have to meet people face to face, I have to shake people’s hands. I have to do work that people see me actually doing with their eyes and get to know me that way as well As, you know, no matter how savvy I am online.

Ron McMurtrie: [00:05:03] Well, look, the world of business has has changed a lot. And and the way people work has changed a lot. But at the end of the day, people still want to get out and they need to engage. There’s parts of tag that are highly virtual and parts that we come together, but we have found that our engagement is highest when people come together and regardless of the demographic, we. Have not seen a change in that.

Lee Kantor: [00:05:26] So young people are embracing that. They’re not kind of shying away.

Ron McMurtrie: [00:05:30] Yeah, absolutely. Absolutely.

Lee Kantor: [00:05:32] Now, when you’re if you’re an attendee of an event like this, how would you kind of structure your day?

Ron McMurtrie: [00:05:40] The best way to structure your day is to participate in the keynotes. We also have learning sessions breakouts there. There’s, you know, 1212 to choose from. So you pick yours that are thematic for how you want to stretch yourself, how you want to develop and make the rounds. Through the tech showcase, we feature the top 40 companies that are growing in Georgia and they’re exhibited here along with our sponsors. It’s a great way to make your rounds. So for me, I start with the keynotes, I attend some breakouts and I make my way through networking and all these the showcase we have going on now.

Lee Kantor: [00:06:14] Are there any trends you’re seeing in technology in Georgia, like moving forward into 2024 and beyond?

Ron McMurtrie: [00:06:20] No. Well, many I mean, if you look at future power generation and the amount of gig sites that are coming in, you’ve we’ve seen tech companies start to use Georgia as its southern headquarters. You know, across the patch, we’re seeing growth in in many different angles, especially e-commerce and fintech.

Lee Kantor: [00:06:42] Yeah, that’s been here for a minute and you see no slowing down in the growth in that area.

Ron McMurtrie: [00:06:47] Not at all. In fact, it plays very well with the business I’m a part of now.

Lee Kantor: [00:06:51] For people who want to connect with TAG, what’s the best way to do that.

Ron McMurtrie: [00:06:56] Comes comes straight to tag online. You can get engaged right there. There’s lots of ways to get started, whether it’s attending a society, attending an event. But, you know, the best way is to take action. And you do that. And any one of us on the board or anyone in membership will step right up to help you.

Lee Kantor: [00:07:12] Well, Ron, thank you so much for sharing your story. You’re doing important work. We appreciate.

Ron McMurtrie: [00:07:16] You. I appreciate it. Thanks again.

Lee Kantor: [00:07:17] All right. This is Lee Kantor. We’re going to be back live from Georgia Technology Summit 2023 in a few.


Elatia-Abate-Georgia-Technology-Summit-2023Elatia Abate, The Future of Now

https://stats.businessradiox.com/38696.mp3

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TRANSCRIPT

Intro: [00:00:07] Broadcasting live from the Georgia World Congress Center for Georgia Technology Summit 2023. It’s time for Atlanta Business Radio. Now, here’s your host.

Lee Kantor: [00:00:26] Lee Kantor here broadcasting live from Georgia Technology Summit 2023. This is the largest technology showcase in Georgia. So excited to be talking to our guests right now, Elatia Abate with The Future of Now. Welcome.

Elatia Abate: [00:00:41] Thank you so much for having me. I’m thrilled to be here.

Lee Kantor: [00:00:44] Well, I am excited to learn what you’re up to. You were just the keynote speaker to kick off this great event. Tell us first about your role as a futurist.

Elatia Abate: [00:00:54] Yeah, so my role as a futurist, I get to dabble in a lot of different things, but essentially what I’m up to is revolutionizing the way that leaders understand, train and fuel their leadership.

Lee Kantor: [00:01:05] So how do you kind of pick that career or does that career pick you?

Elatia Abate: [00:01:10] In my case, it absolutely picked me. It was a total fluke. I went to a conference. I heard a fellow futurist talking about self driving trucks and the technology behind them. And I started wondering, what are all the people going to do? And that sparked an entire career that I get to live right now.

Lee Kantor: [00:01:27] So now. So what’s a day in the life of a futurist? Yeah, a.

Elatia Abate: [00:01:31] Day in the life of the futurist is a little bit of research. It’s a little bit of conversation. It’s creating models for helping us translate disruption into into tactics, tools and frameworks that we can actually use to thrive and build businesses in this crazy world that we’re living in Now.

Lee Kantor: [00:01:50] When you kind of are doing your research and you find something interesting, you’re like, Oh, that’s I’m sure you’re looking for anomalies, right? You’re looking for things that stand out a little bit.

Elatia Abate: [00:01:59] Yeah, I’m looking for things that stand out and and more than anything, right? So if you think about futurists, there are basically two kinds of them. One is people who push from the past forward into the future. And there are people who go way out to the edge of disruption, try to figure out what those dynamics look like and then bring that disruption to the present day. They’re kind of bridge builders. I very much find myself in that second camp. And so when we look at the big disruptions like AI and impact on work and working, the questions become, What does this mean for us, right?

Lee Kantor: [00:02:31] Like what are the ramifications?

Elatia Abate: [00:02:32] The ramifications? Yeah. So not just interesting cool ideas about tech, but what does this mean for us as human beings and how can we be more of ourselves as human beings because of this?

Lee Kantor: [00:02:43] Now, our futurists inherently optimistic?

Elatia Abate: [00:02:46] Not necessarily. I think you’ve got a fair amount of doom and gloom. And not to say that, you know, dystopian outcomes aren’t possible. However, if one is going to make a stand for a future, I would much rather make a stand for a future that’s better for everybody.

Lee Kantor: [00:03:02] But is like what is what would be kind of a reason somebody would be dystopian? Like I know that like historically, if you look at history, there’s been periods that were terrible but semi recently, there’s periods of just tremendous progress. I mean, no matter I mean it seems like the headlines are doom and gloom, but if you kind of look big picture progress is obvious.

Elatia Abate: [00:03:26] Yes. If you look at the data, you know, infant mortality rates are down. More people have access to running water rates, literacy rates, I mean, across the board, around the world in general, everything is better for everybody. And that’s where and why I think it’s important to focus on what’s possible and what we’re creating. Right. Mitigate for downside risk. Absolutely. But really, we are living in the most exciting.

Lee Kantor: [00:03:49] Age, right?

Elatia Abate: [00:03:50] I mean, I don’t.

Lee Kantor: [00:03:51] See I don’t understand. I mean, that’s what I mean. I’m in the media and I see so much media that’s doom and gloom. And I’m like, you’re not telling the whole story. I mean, you’re you’re shining a light on a sliver of which is going to happen in any time, even even in the most utopian scenario. There’s going to be the poorest people. There’s going to be people with less. I mean, even the most perfect world.

Elatia Abate: [00:04:15] There are going to be challenges. And though the invitation becomes how do we use this disruption, how do we use this technology to solve the problems that we still have? Right. That’s where the magic really comes in. Excitement, Right. That’s the.

Lee Kantor: [00:04:27] Excitement. So what are you seeing.

Elatia Abate: [00:04:29] In terms of.

Lee Kantor: [00:04:30] Like just I know. Let’s talk about AI, because that seems to be the biggest headline in most places today, that it’s an obvious disruption. Things have changed because now I guess lay people are aware of the progress that’s been happening for years in AI. Yes. But now, you know, regular people are going, Hey, there’s a thing called Chatgpt that I can type in, and amazing things happen that I’ve never seen before. Right.

Elatia Abate: [00:04:54] And so what’s what’s happening is that jobs, if you if you have a job that is repeatable. Right. With a checklist cognitively.

Lee Kantor: [00:05:02] That’s what I’ve heard. If there’s a checklist to your job, you’re in trouble. Yes.

Elatia Abate: [00:05:06] And and though and the game becomes if we can see that this is going to disrupt and replace as opposed to enable our job, then now is the time to empower ourselves and say, how might I need to shift? What else might I need to learn? With whom can I become connected in order to move? To be ready.

Lee Kantor: [00:05:25] Because there is going to be a disruption. Yes, there’s already here. Right? I mean, cat’s out of the bag now.

Elatia Abate: [00:05:31] It’s 100 years. Imagine this. It’s 100 years of technological disruption. Right. It’s been squished into the next decade of time. Right. And different from, you know, horse and buggy to a Tesla, which is a little bit more than 100 years, but different from one product that makes that transition, its products, its services and its the fundamental structures that we’re used to for that that are holding up our economy. And so this is where the big change is coming. And this is why I say to people, look, it’s here, it’s already here. The best thing we can do is get excited about it and ask, given that it’s happening, what do we want to create right now?

Lee Kantor: [00:06:08] Is that really where the difficulty is for most people that the change has always occurred, but it hasn’t happened as quickly and abruptly and as humans, That’s not our superpower. It is not our we’re kind of ease into things kind of people. And now it’s like things are different, so you better get on board or you’re going to be left behind.

Elatia Abate: [00:06:29] Yeah. So our human brains were literally, literally developed linearly and locally so we can process things that happen on an incremental basis. But when shifts start to occur exponentially or faster, we freak out, you freak out. Right. And there’s actually a term for this. It’s called future shock. It’s like culture shock, but it’s future shock and sort of disorientation. And we’re overwhelmed or overwhelmed.

Lee Kantor: [00:06:54] We think like, this is it. I’m done and we catastrophize. And then now all of a sudden we’re afraid of everything and we want to shut everything down, right?

Elatia Abate: [00:07:02] And so and that’s where the game becomes. How might I turn this into something useful? Yeah.

Lee Kantor: [00:07:08] And so for you, knowing all of this, how do you kind of help your clients kind of make these kind of drastic changes?

Elatia Abate: [00:07:16] Well, first and foremost, it’s recognizing that it’s okay to be scared, right? So we don’t want to bypass over that. Sure. It’s scary. We’re hearing invalidation, we’re hearing threat. We’re hearing life as we know and understand it is shifting. So recognize it and then utilizing a series of tools and frameworks, again, like we were speaking about today, if you can understand the logic behind the shifts that are happening, what does it mean that we’re moving from a world of awe to and awe from scarcity to abundance? If you can understand the fundamental logic, then you can employ that logic to help yourself and your organization thrive.

Lee Kantor: [00:07:52] Now, when you’re talking to your clients and you’re having these kind of conversations, is this something that they’re like, Oh, that light bulb went off, I get it. I can lean into this. And, you know, the world’s not coming to an end. There’s there’s benefit here. Or is it something where they’re like, let’s let’s let’s worry about that next quarter.

Elatia Abate: [00:08:13] Yeah so the so and that’s the tendency right especially in a world that Wall Street’s demanding results this quarter. It’s easier to double down and it’s more comfortable to double down and focus on what we know. And though one of the critical abilities to develop in this time is something that I call simultaneous strategy, right? So it’s the ability to do now focused results, producing actions and future focused innovation. You’ve got to.

Lee Kantor: [00:08:37] Have this kind of you have to at least be experimenting. You cannot not you can’t.

Elatia Abate: [00:08:42] Experiment, you cannot not. And with AI as the example, you know, one day in AI time is like a month in normal business time. I know, but.

Lee Kantor: [00:08:51] That’s I mean, most people can’t grasp that.

Elatia Abate: [00:08:53] That’s just so the, the cliff notes of that opera are essentially like, you’ve just got to start playing with it. You’ve got to get in.

Lee Kantor: [00:09:01] I think for me, the the what I’m seeing is there’s so much stuff. The first, at least to the lay people, the first iteration of this is so powerful, it’s hard to imagine what next year is going to be because this is insane how good everything is and people are just just playing now. They’re just scratching the surface of what it could be. I mean, to just go a year out, what a year’s worth of this. Like you say, a day is a month. A year is 365 months.

Elatia Abate: [00:09:32] It’s a whole new world is what it is. Right. And that’s why I encourage people we are there is no future committee. There is no group of folks who’s planning what the future is going to look like and is going to swing the doors open for us and welcome us into a future. Right.

Lee Kantor: [00:09:47] They don’t ring a bell, right?

Elatia Abate: [00:09:48] Exactly. We we are. And all of us, regardless of title, regardless of age, we are shaping and crafting this future, which is why it’s important for everybody to be involved. Right.

Lee Kantor: [00:09:59] And it’s just that people are so uncomfortable in chaos and it seems like we want order, we need structure. And there’s just we’re in a period of chaos.

Elatia Abate: [00:10:11] And that’s why the tools that I bring to bear really help. So, for example, we don’t know what’s going on. All this disruption is happening. There’s a tool that’s kind of like a guiding star that you can use, which is three parts. It’s mindset. Which is fundamentally the distinction between are you going to be captive to the circumstances, asking why is this happening to us? Or captain of your destiny asking and saying, given that we’re here, what do we want to create? So it’s mindset, it’s education. What do I need to learn, unlearn, do, undo? And it’s collaboration. With whom can I work in order to ensure that we’re all thriving?

Lee Kantor: [00:10:45] So if somebody wants to learn more about what you got going on, what’s the coordinates?

Elatia Abate: [00:10:49] The coordinates are my website. It’s shabbat.com and I’m most active on social media on LinkedIn. You can follow me there.

Lee Kantor: [00:10:56] Well, thank you so much for sharing your story. You’re doing such important work and we appreciate you.

Elatia Abate: [00:11:00] Thanks so much for having me. It was great to be here.

Lee Kantor: [00:11:02] All right. This is Lee Kantor. We’ll be back at Georgia Technology Summit 2023 in a few.


Ethan-Cole-Georgia-Technology-SummitEthan Cole, Uruit

https://stats.businessradiox.com/38697.mp3

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TRANSCRIPT

Intro: [00:00:07] Broadcasting live from the Georgia World Congress Center for Georgia Technology Summit 2023. It’s time for Atlanta Business Radio. Now, here’s your host.

Lee Kantor: [00:00:26] Lee Kantor here so excited to be broadcasting live from Georgia Technology Summit 2023. This is the largest technology showcase in Georgia. Our guest right now is Ethan Cole with you, Uruit. Welcome.

Ethan Cole: [00:00:40] Thank you for having me.

Lee Kantor: [00:00:41] I’m so excited to learn what you’re up to. Tell us about your route. How are you serving folks?

Ethan Cole: [00:00:45] Yeah, So we’re a nearshore development firm based out of Colombia and Uruguay. So we help companies that are in need of trying to execute on their roadmap items. So we have full stack developers who do React and Angular. We have nodejs.net Python and basically everything in between dev ops product and product management and design. And what we do is we help companies who are trying to get over the goal line. So maybe there’s one little place where they could use a little extra push to get their roadmap items into the hands of customers, and that’s where we partner up and help them out by embedding directly onto their Scrum teams.

Lee Kantor: [00:01:21] So what is kind of the pain they’re having where they they call you?

Ethan Cole: [00:01:25] Rohit Yeah, so it’s largely companies who are trying to have these, they have these large, robust roadmaps and right now a lot of folks have limited resources due to everything that’s happening around us. And so what we do is we provide those extra resources without the necessary, you know, huge overhead of hiring someone full time or big commitments. We can come in within 1 or 2 weeks. We can provide a lot of value to our customers and then help them execute on those roadmap items.

Lee Kantor: [00:01:56] Now, are your customers kind of funded startups who have just kind of bit off more than they can chew? Or are they kind of enterprise level companies that have, you know, this big to do list that you’re helping them execute something maybe down the line? Yeah.

Ethan Cole: [00:02:10] And you know, it’s a little bit of both. The funded startups will bring us on as full team. So they’ll take maybe a designer, a product manager and a couple devs to to maybe make an MVP. And we’ve actually had a unicorn come out of come out of our team. We also work with Enterprise, so we’ve worked with Bloomberg or we continue to work with Bloomberg, Tony Robbins, McMillan and we have five year engagements. So we really enjoy long term engagements with enterprise type customers and we also love working with folks who are funded and trying to get off the ground or if they’re, you know, a 50 to 200 and maybe they’re a little resource shy, maybe they don’t have a dedicated dev ops person, we’d love to come in and embed directly into their scrum teams and provide that extra skill set that they’re looking for.

Lee Kantor: [00:02:52] Now, do you ever work as kind of the technology partner for a non technology non technologist founder?

Ethan Cole: [00:02:59] We do so one. One great example is a fun one to its supreme golf. So it was a golf enthusiast who really wanted to get help getting tee times throughout the country and we were able to develop an app that lets golfers today find tee times wherever they want to be.

Lee Kantor: [00:03:17] Now, what from a pricing standpoint, I would imagine since it’s offshoring, that it’s more affordable than if they were kind of looking for people in California for for developers. Is that the case? For sure.

Ethan Cole: [00:03:29] And we’re all over the US. So we have customers here in Atlanta, we have customers in New York, LA and in between. And you hit right on the head there. It’s it’s nearshore. So it’s not necessarily offshore. That’s usually India or Eastern Europe or nearshore. So it’s dedicated in the Americas. So we’re Colombia and Uruguay. And you’ll find that the culture is so similar to America. It’s very similar to the folks you have next door. And so people love us for the culture and the time zone. So right now, Colombia, it is Central Time zone. So I’ve been there before. I worked at the NFL and when I was there, there was a demo I had to to put together. And I had one guy can count on on my team in India and I had to wake up at 2 a.m. to get ready for a demo with him. And at the end of the call is like, okay, biology, Like no one else can touch us, no one else touch the app. We have the demo tomorrow morning, and when you work with your route, you know you’re working in Central Time Zone. So no 2 a.m. phone calls, make sure everything works. All right.

Lee Kantor: [00:04:30] So now what brings you to the summit today?

Ethan Cole: [00:04:33] You know, we’re we’re here in Atlanta and we’re excited. We already have customers here, but we’re excited to expand within Atlanta and help Atlanta companies grow. We met with some folks yesterday and we’re meeting with some folks today at the conference and really excited to to meet anyone who’s open to finding out how they can have resources that help their companies really do some cost savings. And yes, that’s true. But really, it’s the talent that we have in Latin America that is incredible and just an amazing culture and amazing people to work with every day.

Lee Kantor: [00:05:05] Now, what’s going to be kind of the win for you, where you’re going to go back to your team and say, hey, high fives, look, look what I did when I was in Atlanta.

Ethan Cole: [00:05:13] I mean, the high five. I mean, we’re already here. It’s meeting the folks here in Atlanta and it’s fantastic town. I’ve had the chance to to walk around a little bit. But for us, it’s really about making the companies around us. That embedding directly into their teams with the skill sets they’re looking for. And for us, it’s kind of funny. We’re very much a company in every every right, a typical company. We have a product team, we have a design team, we have an engineering team. We each have team leads. We provide leadership to our own teams and mentorship. So it’s not an agency in the in the sense where there’s a lone gunman and that person is just a one contract hire for one project and they’re really looking to get a job somewhere else. The folks at Eurode are actually love to be in this company. The culture is very strong internally. What we love to do is help other people achieve their goals. And so it really is a fantastic group. And, you know, back home, I’m the president of the Product Managers Association, Los Angeles, and is a proud sponsor. And, you know, I’ve met them through that organization and it has been fantastic to see what this team can do.

Lee Kantor: [00:06:17] Well, if somebody wants to learn more, have a more substantive conversation with you or somebody on the team, what is the coordinates?

Ethan Cole: [00:06:23] Yes, absolutely. So we’re available@girouette.com. That’s Europe Whitcomb. My name is Ethan Cole. I’m the product growth director. You can find me on LinkedIn. Ethan Cole, PhD. You can also find find me on my email. It’s Ethan Dot Cole ethnically at Girouette, Yuzuru Whitcomb. So really love to hear from you folks. If you want to make your team better, if you want to try to execute on your roadmap items and you can use that extra push. If it’s Angular, React, Node.js, DevOps, we can help you get over the goal line.

Lee Kantor: [00:07:00] All right. Well, thank you so much for sharing your story. You’re doing important work and we appreciate you.

Ethan Cole: [00:07:05] Thank you very much and thanks for having me on.

Lee Kantor: [00:07:07] All right. This is Lee Kantor. We’ll be back in a few. At Georgia Technology Summit 2023.


Kyle-Porter-Georgia-Technology-Summit-2023Kyle Porter, Salesloft

https://stats.businessradiox.com/38699.mp3

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TRANSCRIPT

Intro: [00:00:07] Broadcasting live from the Georgia World Congress Center for Georgia Technology Summit 2023. It’s time for Atlanta Business Radio. Now, here’s your host.

Lee Kantor: [00:00:26] Lee Kantor here so excited to be broadcasting live from Georgia Technology Summit 2023. This is a great event. This is this summit represents the largest technology showcase in Georgia. And excited to be talking to my guest right now, Kyle Porter with Salesloft. He is the Hall of Fame inductee this year. Welcome, Kyle.

Kyle Porter: [00:00:47] Glad to be here. That’s the first time I’ve ever been introduced that way.

Lee Kantor: [00:00:51] Well, for us, it’s kind of a full circle moment because I think we interviewed you at the beginning of version 1.0 or 2.0 of Salesloft back in the day, and.

Kyle Porter: [00:01:01] I’ve lost track of the versions by now, but it was a long time ago and we we thought we had something, you know, we didn’t know how we were going to do it, but we figured it out.

Lee Kantor: [00:01:10] And that is the key to success. And for some folks, gets them in the Hall of Fame. Can you talk a little bit about the journey of Salesloft? Like what was kind of the initial moment where you thought we have something here, and then how did it progress to the Hall of Fame?

Kyle Porter: [00:01:24] You know, I was very fortunate to be partnered up with David Cummings really early. He believed me when I said that I wanted to create an environment where other people could come to, to learn to do more, to become more, to take their talents and skills to the next level. And that was the mission of the business before we even knew what the company was going to be. But it was natural that it was in sales because that’s what I’ve been doing my whole life. And so we just started chipping away at the problem that sellers faced, and we created a bunch of products and we tried them in the market and some worked a little, some didn’t work at all. And we just kept on and kept on. And, you know, we stumbled across this this solution that is now the flagship of our company and is really fundamentally changed the profession of sales. And and so we’re very fortunate to have stayed in the game, stayed close to our customers pains and and kept inventing and, you know, trying new things until we got one that’s stuck.

Lee Kantor: [00:02:12] Now in the journey. What kind of came first The market obviously was there people have to sell, right? If you don’t sell, you don’t eat kind of thing. But there weren’t the tools that they needed really to maximize their efforts and their efficiencies. Or was it something that you had this idea that you kind of fit into the sales community? You know.

Kyle Porter: [00:02:35] I’d say we fell in love with the problem that sellers face. They were using multiple different technologies. They weren’t able to deliver their customers with a sincere and authentic message. They weren’t able to do it at scale. There were, you know, the the market had been underserved by technology for the last decade with CRM really being the the only thing that had been created. And we came in and we said we can really do something special here and and we can fundamentally change this profession and do it with, you know, workflow solutions that are smart, that are easy to use, that understand the desire for sellers to connect with their buyers in amazing ways and understand the need to do it in a repeatable and scalable fashion. And and we started building it and it worked out. You know, it was it was really solving the problem first, though.

Lee Kantor: [00:03:22] So when you have a solution that’s new to a group of people that maybe were reluctant to try new things, how were you able to kind of create that escape velocity that enabled you to kind of catapult to the success that you have been?

Kyle Porter: [00:03:36] You know, I talked to entrepreneurs about this all the time. You’ve got to make your first solution so easy to consume and use that it doesn’t require significant integrations or configurations or, you know, anything like that. And so Salesloft had a, you know, a gateway version that allowed people to just click, log in, use and and open their eyes to what more could be provided. So that was one path that we did to come in there in that market. And the other thing was that they were so desperate for good solutions. Sellers were that, you know, they would try a lot of different things. And so we always got people that would raise their hand and and check it out to see if it was the real deal. Like we said it was.

Lee Kantor: [00:04:11] How important was kind of finding the right market partners for the product to kind of be in its own ecosystem so it can create adoption through people using tools. Maybe that weren’t exactly the same, but they were in the neighborhood.

Kyle Porter: [00:04:25] Yeah, we had some pretty good partners. You know, we ultimately did a really good partnership with LinkedIn where they invested in us. They became a big customer and let us integrate with their product. You know, that exists today. We’ve got great relationships with Google and we’ve got integrations with Salesforce.com. These have been great partnerships. But I’d say above all, all of these things, you know, we are we drink our own champagne, so we use Salesloft to communicate and connect with our buyers. And, you know, if we’re not the best at it, then how can we go out to market with the product and say that, you know, this will help you in that way? So we’re constantly able to have great discussions across our whole organization with our prospective customers, with our current customers, with our future customers. And and I think that engine of using Salesloft to evangelize salesloft or distribute Salesloft was really a key ingredient.

Lee Kantor: [00:05:14] So what’s next for you in Salesloft?

Kyle Porter: [00:05:17] You know, Salesloft is in very capable hands. In mid-March, I stepped away from the business as a full time CEO. Operator. And we brought in a gentleman named David O’Brien who has got more experience, more wisdom, more capabilities than I have amassed in my career. And and he really feels the need for where we are at this stage. And, you know, Salesloft is on a great trajectory. This is a company that could easily become an IPO public business, and, you know, continues to fundamentally transform the profession of sales. I remain on the board and active in assisting the business and and then I have more time to spend with my family. I don’t have any other business pursuits at this point in time. I’m helping my wife with her home farming business, her tangerine farming business. But outside of that, it’s, you know, love on my family and take the kids to school, coach, the coach, the sports, basketball, baseball, going field trips, you know, cook and clean and work around the house. And that’s what I’m doing right now. But I don’t think I’ll do that forever. So we’ll see what happens next.

Lee Kantor: [00:06:14] Now, how how have you found the Atlanta startup ecosystem? You’ve seen it grow over the years. Is it you know how you imagined it could be? Or is this are you see some gaps that maybe need to be filled?

Kyle Porter: [00:06:30] You know, it’s better. I think I fell in love with Atlanta technology in 2005. Our community, our venture backed community, the startups, the founders, the providers and supporters and and I hoped and dreamed it would be something amazing. But it’s really evolved to be something more than I thought. We have some incredible companies here that, you know, they’re making a difference on a global scale. It’s not like we’re playing the Atlanta Olympics against each other. It’s like we’re playing at, you know, against the rest of the world.

Lee Kantor: [00:06:56] Are you finding that there’s the collaboration and you’re seeing the mash ups where people have successful exits and they’re partnering with other people within the community, and there there’s a, you know, kind of a level of camaraderie that maybe that’s not part of every community like Atlanta.

Kyle Porter: [00:07:13] Yeah, I don’t think a lot of people are having big exits and walking away and, you know, living on the boat for the rest of their lives. I think they’re coming back and feeding that into the community. And I’m certainly going to do that and and have already started. You know, I probably made 25 angel investments, the majority of those around the Georgia and Atlanta area. And you look at someone like Rob Forman, who was the co founder of Salesloft, he held multiple sea level titles. You know, when he left, he was the president of the company. And and now I see him pouring into so many other awesome, amazing startups in town. And and they’re calling me and saying, you know, Rob is phenomenal and he’s helping our business in amazing ways. And so I think I think you’re going to see the Salesloft alumni community come out in full force. They’re going to start businesses. They’re going to join executive teams. They’re going to help companies take it to the next level. And and that’s a dream come true for me. But, you know, outside of that, I think we got a lot of great founders and entrepreneurs who are doing the same.

Lee Kantor: [00:08:04] Well, congratulations on being inducted into the Hall of Fame. You do important work and we appreciate you.

Kyle Porter: [00:08:10] Thank you so much. This means a lot to me, and I’m really grateful to be here with you all and be part of this big event today.

Lee Kantor: [00:08:16] All right. This is Lee Kantor. We’ll be back in a few at Georgia Technology Summit 2023.


Carlos-Delcid-Georgia-Technology-Summit-2023Carlos Delcid, Puzzle

https://stats.businessradiox.com/38700.mp3

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TRANSCRIPT

Intro: [00:00:07] Broadcasting live from the Georgia World Congress Center for Georgia Technology Summit 2023. It’s time for Atlanta Business Radio. Now, here’s your host.

Lee Kantor: [00:00:26] Lee Kantor here broadcasting live Georgia Technology Summit 2023. This is the largest technology showcase in Georgia. I am so excited to be talking to my guest, Carlos Delcid with Puzzle. Welcome, Carlos.

Carlos Delcid: [00:00:42] Thank you. Happy to be here.

Lee Kantor: [00:00:44] Well, before we get too far into things, tell us about Puzzle.

Carlos Delcid: [00:00:47] Well, Puzzle is staffing firm that focuses on hiring software developers and technical talent out of Latin America so they can support the local startup ecosystem. We started two years ago pretty much a self-funded company, and ever since then we grew from being just being me and my co-founder to up to 50 employees nowadays. And you know, they are all focused on supporting startups, working on product development, software and all that fun stuff that, you know, has put a mark on the Atlanta ecosystem for sure.

Lee Kantor: [00:01:19] Now, puzzle started in Honduras.

Carlos Delcid: [00:01:22] It started here. I actually traveled during COVID to open the business here and, you know, kind of a learning process of first, the US way of doing things and doing business and also how to run a company. And out of there, you know, we started hiring talent in Honduras and in other multiple like Latin America regions at this point.

Lee Kantor: [00:01:43] So what attracted you to working with folks from Latin America?

Carlos Delcid: [00:01:47] Well, I work in the recruitment industry for ten years before Founding Puzzle, and I knew the solid potential that the Latin America region represented in terms of talent. And I felt it would be a good opportunity, given that COVID teach everyone that remote working actually exists and it works. So it was a kind of self proof of concept in terms of what the world was experiencing. So it was just a matter of helping us puzzle connect those talents with the startup ecosystem here.

Lee Kantor: [00:02:23] So what is the pain one of your clients is having before they go, You know what, we should call those folks a puzzle?

Carlos Delcid: [00:02:29] Well, one of those things is and what we have identified talking with our clients is there are 100 job boards, a lot of marketing budgets, and, you know, the startup ecosystem and mid-sized companies do not have those large marketing budgets to promote those jobs, nor are as attractive as other companies like the big players in the city are. And that’s where we support them by finding more affordable talent faster in Latin America.

Lee Kantor: [00:02:59] Now, what do you need more of right now? Do you need more talent, more clients? What are you looking for?

Carlos Delcid: [00:03:07] Always looking for more client opportunities. I think the region in Latin America and what our recruiters have been able to connect with give us a solid presence across multiple countries. And that’s a big talent pool where we can relatively faster pool from. And it’s just a matter of connecting more clients and more opportunities here in Atlanta.

Lee Kantor: [00:03:29] So is that your mission? Being here in Atlanta is just to find more folks that need your help and then you’re just trying to get them with started, I guess, with a small project and then it kind of grows from there.

Carlos Delcid: [00:03:41] It’s a matter of connecting, of course, more companies with the right talent and just also creating great opportunities in Latin America. That’s definitely the mission.

Lee Kantor: [00:03:49] So if somebody wants to learn more about puzzle, where do they get ahold of you?

Carlos Delcid: [00:03:53] Oh, they can visit puzzle.tech, that’s our website, and then they can find me on LinkedIn as Carlos del CID. They’ll definitely see a good puzzle logo there to identify me. And I’m based out of the Atlanta Tech Village. So definitely in Buckhead. If you’re around, always happy to jump into a coffee.

Lee Kantor: [00:04:11] Good stuff. Well, Carlos, thank you so much for sharing your story. You’re doing important work. We appreciate you. Thank you.

Carlos Delcid: [00:04:15] Very much.

Lee Kantor: [00:04:17] All right. This is Lee Kantor. We’ll be back in a few at Georgia Technology Summit 2023.


Larry-Williams-Georgia-Technology-Summit-2023Larry Williams, TAG

https://stats.businessradiox.com/38701.mp3

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TRANSCRIPT

Intro: [00:00:07] Broadcasting live from the Georgia World Congress Center for Georgia Technology Summit 2023. It’s time for Atlanta Business Radio. Now, here’s your host.

Lee Kantor: [00:00:26] Lee Kantor broadcasting live from Georgia Technology Summit 2023. This is the largest technology showcase in Georgia. So excited to be talking to my next guest, Larry Williams, president and CEO of TAG. Welcome, Larry.

Larry Williams: [00:00:42] Well, thanks for having me. I’m delighted to have you here at our event this year, and I’m delighted to talk to you.

Lee Kantor: [00:00:49] So, Larry, you’ve been with TAG for a minute or so. Are you seeing that it’s evolving in the manner that you envisioned when it was just a bunch of people in a room saying, you know, we should be doing something for Georgia to help connect some folks?

Larry Williams: [00:01:05] You know, it’s funny that you mentioned us. You know, we’re in our 24th year at TAG and really looking forward to celebrating our 25th year anniversary next year. And, you know, spoken a little bit about it earlier on stage. You know, we’ve always been part of the fabric of the technology community. But if you think about, you know, you got to think, you know, pre iPhone, you got to even think pre BlackBerry about whenever we started and what Georgia was doing back with the Hayes modem and then even fast forwarding up until the early 90 seconds when Chris Klaus and Tom Noonan were starting guys and really setting the foundation for our prowess in cybersecurity to where we’ve evolved today and where, you know, if you look at how our skyline has evolved and the really the fabric of who’s in here, every major technology company, you know, certainly in the country and from around the world are here now. They’re calling this home. You see great. You know, you see a center, you see NCR, Norfolk Southern’s, you know, Anthem’s Innovation Center. When you drive up and down I-75, I-85, those are the logos you see on our buildings. Now. God has come. It has been a rocket ship and it’s been an incredible, incredible ride. And we still have a long way to go.

Lee Kantor: [00:02:22] Now, why do you think that Georgia has been able to foster this level of community and collaboration? You know, all across the country, there are cities and states that have a, you know, industry leader or some one company that is doing great things, but they haven’t been able to kind of harness a community and build upon each other and and, you know, create these clusters and these different kind of niches and that diversity and strength of an economy that can withstand a lot of hardship and challenges when they come.

Larry Williams: [00:02:56] You know, that is such a great question. And I wish that I could, you know, get the secret sauce and bottle it and sell it around the world. But I don’t know that it’s really as replicable as the way that we’ve been able to do it here in Atlanta and Georgia. You know, one is it’s multifaceted. You know, we do have every aspects of what it takes to have an innovation economy. And again, it’s there’s a lot of diversity that goes into that. So if we think about everything from academia, research and development, Fortune 100 companies, you know, medium sized companies, 500 million to 1 billion, a true robust start up community capital that will support it, a business community through those companies and those corporations that will support it. All of these things come together in a magnificent way. And then you inject some of the most valuable, talented workforce anywhere in the world that is both, you know, high value, highly skilled and the most diverse. That really puts together a great part of why we’re a success. Now let’s bring in the government part and really their focus of what they’re thinking about, of making sure that we continue to have a great, great policies that create a great business climate, really setting policies so that the private sector and our companies and our technology sector can thrive and grow.

Larry Williams: [00:04:22] Nine years in a row, State of Georgia has been the number one place to do business. Unprecedented. No other state has ever achieved that. And it’s an exciting part of what we do and what our story is. You know, I’ve mentioned education, academia, so we’ve got a great robust group. Everybody thinks about Georgia Tech, but we’ve got great universities and colleges all over this state, public and private. And I’ve got to mention our incredible technical college system of Georgia who can really think about reskilling, upskilling people, great certifications, great on the job training, and really get these people into the workplace and into jobs quicker. So the other parts are I got to give that one other part, and that’s how do we build this community? You know, I think part of it is we really greatly benefit from our southern values and our southern sensibilities. When people come here and companies come here, we want them to be successful. We. We know their success is our success. And even, you know, seemingly competitors will come together and get with a with someone new to our community, embrace them and help them get to know this community. So it’s very welcoming. And that’s part of our Georgia way, our Atlanta way that really contributes to our success.

Lee Kantor: [00:05:46] So what do you see going forward? It seems I mean, there’s a lot of talk about AI and this huge disruption that it’s going to be different, you know, than the other disruptions. This one seems to be at least scaring some people more than others. How do you see our community embracing and benefiting from this coming AI wave?

Larry Williams: [00:06:10] Well, you know, it’s it’s here. It’s coming. It’s here. It’s going to continue to proliferate. It’s going to continue to grow. It’s going to continue to get better and more effective. You know, it’s like anything it’s it’s you know, where there’s where there’s great disruption, there’s great opportunities. And I see our people really starting to already think about, okay, what is it they’re going to do if we can use some of the AI, the machine learning also that’s going on, how do we use it for some base repetitive things that need to be done and people can do. And then we’re going to move our human innovation up to another level so that they can really think about new products, new services and new ways to go and be able to layer on this automated part of artificial intelligence that’s coming. So I’m super excited about it. I think it will be disruptive. I think it will be as disruptive as the Internet was to things and it will help accelerate a lot of things. In some ways, if we think about some of the challenges that we have for workforce today, you know, we need some of this technology to help fill the void that that’s out there. We have low unemployment and we have to be able to complete these tasks.

Lee Kantor: [00:07:19] So how does tag, as an organization help the companies help themselves when it comes to a new technology or a newer technology like AI and machine learning?

Larry Williams: [00:07:30] You know, it’s really about, you know, how do we bring together the community? How do we bring you know, it’s, you know, how do we bring the current experts? And there’s nobody that knows everything about any of this, but also get the people that are actually testing these things, trying new things. How does this technology work? And it’s really about what we do. You know, we call our our committees societies. And if we think about the, you know, the collective societies and how they create a community that people can share, you know, best practices, trials, errors, how things are work and how this next iteration is going to improve. And it could be from a perspective of digital health, it could be a perspective from our from our film industry. It could be our fintech industry. All of these things have a different perspective and a different application of how this stuff could be used. This community is going to come together and really figure this out. And I think this diversity of our of our community and another strength that Georgia has is that we do have that diverse portfolio. We don’t just think about one industry. You know, we’re often known for fintech, but it’s fintech, digital health, it’s cybersecurity. It’s a lot of things that is a great testing ground for us to look at these new technologies, how they’re going to be applied, and actually it’s going to give us a competitive advantage in the world because we’re going to figure it out faster, right?

Lee Kantor: [00:08:55] We’ll be able to iterate faster because it’ll be deployed in so many different niches and you’ll see best practices, see what’s working, what’s not a lot faster than a place that has only one industry. You got.

Larry Williams: [00:09:07] It. And tags will be right there in the middle of it helping facilitate those learnings.

Lee Kantor: [00:09:11] Well, Larry, if somebody wants to connect with you or the folks at TAG, what’s the website?

Larry Williams: [00:09:16] Hey, it’s tag online.org and we’d love to see you get more involved. And you know, always delighted to see y’all here at the summit. And you know, and along the way during the year.

Lee Kantor: [00:09:25] Well, Larry, we appreciate all the work you’re doing. It’s important. And thank you for sharing your story today. Thank you. All right. This is Lee Kantor. We’ll be back in a few at Georgia Technology Summit 2023.


Eddie-Lai-Georgia-Technology-Summit-2023Eddie Lai, Metro Atlanta Chamber

https://stats.businessradiox.com/38702.mp3

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TRANSCRIPT

Intro: [00:00:07] Broadcasting live from the Georgia World Congress Center for Georgia Technology Summit 2023. It’s time for Atlanta Business Radio. Now, here’s your host.

Lee Kantor: [00:00:26] Lee Kantor here broadcasting live Georgia Technology Summit 2023. This is the largest technology showcase in Georgia. I am so excited to be talking to my guests right now. Metro Atlanta Chamber Senior Manager, Life Sciences and Digital Health, Eddie Lai. Welcome, Eddie.

Eddie Lai: [00:00:45] Thanks. Thanks for having me.

Lee Kantor: [00:00:47] Well, for the folks who don’t know, can you tell us a little bit about the chamber’s efforts in life sciences? What’s your work like?

Eddie Lai: [00:00:54] Sure thing. You know, so the chamber our goal is to really help grow the business community in metro Atlanta. So the 29 counties in and around city of Atlanta, of course, you know, spanning from north to south, east to west. What we do is part of that effort is to really specialize and look at some of our intentionally growing industries, including life sciences, digital health, as well as tech, which are sectors I cover. We really want to capitalize on the talent coming out of the universities and the other companies in the region.

Lee Kantor: [00:01:26] Well, for the folks who are in the Atlanta business community, life science may not be top of mind. How do you kind of share the successes? Because there’s been quite a few.

Eddie Lai: [00:01:35] Yeah, certainly we don’t be where we are without our support of different partners, both in the communities and the, you know, different cities and the counties, but also with trusted party of the Center for Global Health Innovation and Georgia Bio, which is one of their arms that collects kind of the different groups together in a trade state trade association.

Lee Kantor: [00:01:54] And we have the CDC here in Atlanta. That’s an important part of the ecosystem, right?

Eddie Lai: [00:01:59] We do. Yeah. The CDC certainly is a part of the ecosystem with their thousands of workers, part of the federal government and doing certainly you look back at Ebola and Emory University, which is right next there to the CDC, helped treat some of the first patients that came from the CDC, from overseas.

Lee Kantor: [00:02:18] And in Georgia, there’s thousands of companies that are involved with life sciences. There are.

Eddie Lai: [00:02:25] So certainly there’s there’s companies that are when you think about life sciences, you think pharmaceuticals, medical devices, biotechnology, all things that are helping heal and address human clinical trials. Clinical trials. That’s right. The devices are in clinical trials in different hospitals. Certainly, patients might take advantage of that or be a part of that. But companies are also adjacent to those industries in terms of, you know, legal and different shared services as well.

Lee Kantor: [00:02:51] So has there been any kind of big news when it comes to some Georgia companies having some success?

Eddie Lai: [00:02:58] Well, certainly I’ll share a highlight of one Oxford Medical. In fact, their CEO is from Georgia Tech himself, and I think the co-founder is from Savannah, Georgia. And they just raised a $26 million round. What they’re doing is making essentially a hand sized x ray machines so very useful for different sports teams and kind of quick, easy way to get an insight on the body.

Lee Kantor: [00:03:25] So what’s a day in the life look like for you?

Eddie Lai: [00:03:28] It’s cliche, but every day is a little bit different. You know, part of my job is to go out and talk to companies who are already here and say, Hey, this is what we do at the chamber. We help companies grow and scale. How can we help you address your growth needs, especially as an industry that’s growing? It’s also to go out to different trade shows. I’m going out to Boston in about a month to go to the bio international trade show, which is one of the biggest biotech shows in our industry, to say talk to companies who aren’t in the region to say, hey, come to the area. The other part, I would say, and part of my job is to be a part of the community. So I mentioned some of our partners. I’m out at a lot of different events both in and around this industry.

Lee Kantor: [00:04:05] So what’s kind of your sales pitch to a company that’s outside of Georgia to at least let them know about what resources are available here?

Eddie Lai: [00:04:14] Yeah, certainly. I think some of the things, depending on where they’re from, they might ask, you know, what is in Georgia in general, but also in life sciences. I personally came from the Northeast, from Boston and Philadelphia, which are actually, you know, generally big hubs themselves. But usually I just say, hey, what is what is it that your company needs right now in terms of growth? They might say, well, we need a new factory or, you know, we’re thinking about growing in general and expanding. And usually what I tell them is that Georgia is a great entrance to the southeast, obviously, in terms of transit for train and especially our airport. Those are general things we say. But then we also talk about the talent coming out of Georgia Tech. So and other schools, of course, Emory, Georgia State, Kennesaw, which are all getting funding from different federal institutions like the National Institutes of Health. Georgia Tech actually just came out in the rankings the other week that the Georgia, Emory, Georgia Tech, Emory Joint Biomedical Engineering Program was ranked number one in the country.

Lee Kantor: [00:05:08] So what do you need more of? How can we help you?

Eddie Lai: [00:05:11] I think what we need more of is we could definitely use more people to help tell the story of life sciences, industry growing and the region. Certainly some of the parts that are in that process are different. Base needs. So construction of labs and move in space. Investors who are interested in learning about this industry and putting money into these biotech startups coming out of these schools, as well as just, you know, advocates from all industries who want to learn more about this industry.

Lee Kantor: [00:05:38] So if somebody wants to connect with you or the Metro Chamber, what are the best coordinates?

Eddie Lai: [00:05:43] Well, you can find me on LinkedIn myself. I’m at Edward Lee. And you know, my name is under the Metro Atlanta Chamber. You can visit our website metro Atlanta chamber.com You can also yeah just if you’re really Google life sciences Atlanta will be one of the first two results.

Lee Kantor: [00:06:01] Good stuff. Well, Eddie, thank you so much for sharing your story. You’re doing important work and we appreciate you. Yeah, thanks so much. All right. This is Lee Kantor. We’ll be back in a few. Georgia Technology Summit 2023.


Ken-Meyer-Georgia-Technology-SummitKen Meyer, Truist

https://stats.businessradiox.com/38692.mp3

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TRANSCRIPT

Intro: [00:00:07] Broadcasting live from the Georgia World Congress Center for Georgia Technology Summit 2023. It’s time for Atlanta Business Radio. Now, here’s your host.

Lee Kantor: [00:00:26] Lee Kantor here so excited to be broadcasting live from the Georgia Technology Summit 2023. This is the largest technology showcase in Georgia. And right now with me is Ken Meyer. He’s the event co-chair and tag board member, as well as the chief information and experience officer at Truist. Welcome, Ken. Hey, how are you?

Ken Meyer: [00:00:46] I am doing well.

Lee Kantor: [00:00:47] First, I’d like to talk about your kind of vision of the day. How do you see the day playing out?

Ken Meyer: [00:00:53] Well, today is an amazing day in general. It’s always amazing to see who is actually coming to these events. And the talent that we have in the state of Georgia is just phenomenal. So we’ve got amazing technologists, innovators, business folks and alike just kind of all coming to the Georgia World Congress Center to learn about new capabilities, new innovative ideas and thinking. And it’s just a really great event. We feel like in the state of Georgia, we have some of the best, if not the best in the country, innovators and technology folks here today.

Lee Kantor: [00:01:28] Now, what makes Georgia unique in terms of having such diversity of different niches of technology firms? You know, there’s a lot of states in this country that would drool over the variety of technology kind of clusters that we’ve been able to cobble together. Yeah, I.

Ken Meyer: [00:01:45] Mean, in a lot of ways. I mean, we’ve heard of Atlanta specifically in the state of Georgia being kind of known as the Silicon Valley of the East Coast, if you would. And when you really think about it, it’s about the broader ecosystem. So there’s some fantastic large companies that have set up shop, obviously in the state of Georgia across many different industries. But the entire education ecosystem that surrounds the city of Atlanta and as you extend to to different parts of Georgia, that’s what’s really made it really fascinating to see. So you’ve got some great universities, you’ve got really good, strong talent. People want to live in the state of Georgia. And so when you put all of that together, you have nothing but opportunity when it comes to innovate across multiple industries. And we’ve really taken off.

Lee Kantor: [00:02:30] Now, is there anything that you’re seeing if you look in your crystal ball ahead? I know we do really well with supply chain. I know we do really well with fintech and healthcare it. Are there any other kind of things burgeoning in the technology world?

Ken Meyer: [00:02:45] I would I would tell you just based on some of my work that I do with some other organizations in addition to tech, I think the agriculture space is an area that a lot of people don’t think about from a technology and innovation perspective. But you’d be surprised how many really talented people are really looking at the agriculture side of the the industry landscape, if you would, and really putting today’s technology to work just like they have in supply chain and consumer goods and finance and all of those other types of industries.

Lee Kantor: [00:03:15] And Georgia is well suited for that. I mean, we have a long history in agriculture, So when you combine those two things that it’s a powerful combination. It really kind of opens some doors in ways that we probably haven’t even thought about.

Ken Meyer: [00:03:27] It’s really fascinating to watch some of these startups and others that are coming through the space and really trailblazing new technologies and capabilities for these these companies.

Lee Kantor: [00:03:36] Now, why was it important for Truist to have you kind of take a leadership role with Tag?

Ken Meyer: [00:03:41] Well, so our purpose at Truist is to build better lives and communities, and we believe that we should be a part of our community. Regardless of what role you play at the bank. It’s not just about working in the front lines with clients every day, even though that’s ultimately the experiences that we bring to bear. But as a technologist and a leader in the bank, we want to make sure that we’re leading on all fronts. And we think that bringing folks together in events like this is a great opportunity to showcase our commitment to the community, but also our commitment to technology and innovation as we continue to help move finance forward.

Lee Kantor: [00:04:14] Now, with all the talk of AI, how are you seeing that play out? Is Georgia taking a leadership role in that space as well?

Ken Meyer: [00:04:21] Yeah, I think when you look I don’t know that there’s a company here today that would say that they’re not interested in how I could help, could move their business forward or really disrupt the way in which clients interact with their their products or services. So I think that across the board, AI is a is an nothing has changed more rapidly than I even within the last year. So I think everyone is embracing it. And there’s a lot of experiment going on right now and hopefully a nice safe way so the robots don’t take over at some point.

Lee Kantor: [00:04:54] Now, are you seeing AI as this huge disruptive wave like there has been, you know, historically, you know, you’ve been in the in technology for a minute or two. You know, this is this kind of a fad in your mind or is this kind of a real wave that we should be really leaning into?

Ken Meyer: [00:05:12] I think I think the concept of AI has been around for a long time. Right? So it’s just a new use cases, new technology. Technology’s always going to continue to evolve. And that’s really where we are today. So before the. It was chat GP. There were all the chat bots and there was the Watsons of the world and things like that.

Lee Kantor: [00:05:30] This seems like a faster, bigger leap.

Ken Meyer: [00:05:33] Well, it’s no different than when we moved from data center on premise infrastructure to cloud computing technology, right? And now everyone’s trying to figure out what quantum computing technology is going to be. So I look at it as just the continued progression of of really smart people that are leveraging today’s technology today.

Lee Kantor: [00:05:52] And the technology is so powerful, it’s just accelerating everything. Yeah, I.

Ken Meyer: [00:05:56] Mean, what you have in your phone right now is like 100 times stronger than something that you had in in your house as a PC in 2000.

Lee Kantor: [00:06:04] And that took people to the moon at one point. That’s right. That would be buildings of of technology where now it’s in your hands.

Ken Meyer: [00:06:11] Exactly right.

Lee Kantor: [00:06:11] Exactly right. So for people who want to learn more about Tag, get involved with Tag, what is kind of the ideal tag member in your mind?

Ken Meyer: [00:06:20] Well, I think it’s just about engagement, right? And it’s about wanting to to give back to the community. It’s about wanting to be involved in a lot of different things. There’s a lot of different programs that tag leverages from an education perspective to early leaders and development of early leaders in this industry to board seats, right? I mean, if you want to get involved, there is a spot for you. And if you really want to, to donate your time and your mind and your generosity and all of that, then then there’s a spot for you to help tag continue to kind of move forward as a no matter.

Lee Kantor: [00:06:53] Where you are in your career, right? Like, so if you’re even a young person that’s in school, there’s a place for you, frankly.

Ken Meyer: [00:07:00] That we do so much with early education folks as well. I mean, if you’re a young person in school, you should get to know tagged right now because there’s no better way to find an opportunity than to network and get to know the folks that are out here.

Lee Kantor: [00:07:11] So if people want to learn more about TAG, what’s the best way to get a hold of the Tag folks website?

Ken Meyer: [00:07:17] But I think Larry Williams is literally everywhere. Larry will take your call any time. He will meet you for breakfast. He will do whatever it takes to to to make this a success.

Lee Kantor: [00:07:28] So he nudged you into this leadership?

Ken Meyer: [00:07:31] Larry just asks and I keep saying, you know, I don’t know that I’m going to do it. And then when Larry asks, you just say yes. It’s hard. It takes a lot of time. It does. It does.

Lee Kantor: [00:07:40] All right. Well, thank you so much for being part of this today. It’s a great event. It’s brimming with people here and it’s so excited to see TAG evolve and really help catapult Georgia forward.

Ken Meyer: [00:07:51] Thanks for.

Lee Kantor: [00:07:52] Being here. All right. This is Lee Kantor. We will see you in a few at Georgia Technology Summit 2023.


Dr-Loretta-Daniels-Georgia-Technology-Summit-2023Dr. Loretta Daniels, TAG Bridge Builders

https://stats.businessradiox.com/38705.mp3

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TRANSCRIPT

Intro: [00:00:07] Broadcasting live from the Georgia World Congress Center for Georgia Technology Summit 2023. It’s time for Atlanta Business Radio. Now, here’s your host.

Lee Kantor: [00:00:26] Lee Kantor here broadcasting live Georgia Technology Summit 2023. This is the largest technology showcase in Georgia. I am so excited to be talking to my guest, Dr. Loretta Daniels. She is the director of TAG Bridge Builders. Welcome.

Dr. Loretta Daniels: [00:00:44] Welcome. Thank you.

Lee Kantor: [00:00:45] Well, can you tell us a little bit about TAG Bridge Builders? How are you serving folks?

Dr. Loretta Daniels: [00:00:50] Well, you know, it’s a really unique program. It’s designed to create pathways for generational wealth. And this is acquiring wealth through equity and opportunity.

Lee Kantor: [00:01:00] So but how does that pertain specifically to Tag and the members of Tag?

Dr. Loretta Daniels: [00:01:05] Well, with Tag, we have over 30,000 members and we wanted to make sure we were doing the right thing by our members and by our community. And so recently, you know, what’s been happening in the world, in the United States is, you know, when it comes to justice and equity, sometimes you don’t see minorities participating in that equity. And so Tag Bridge Builders was formed to make sure that this is a social justice and equity, to make sure that we have a goal of at least providing an impact for 1000 black technologists to gain, you know, access to the workforce or to grow their businesses within the next five years.

Lee Kantor: [00:01:47] So when you set a goal like that, what is kind of the roadmap in order to achieve that? Where do you begin?

Dr. Loretta Daniels: [00:01:53] Yeah, we took a three prong approach. And so what we want to do is we want to make sure that, number one, we’re providing access and opportunity for them to gain tech jobs, get into the workforce. Second is we want to make sure that those mid-level black tech professionals are advancing into senior level positions. And third, we want to make sure that the black entrepreneurs have access to funding and customer acquisition.

Lee Kantor: [00:02:19] So when you say let’s let’s tackle them one at a time, at the beginning, you have just kind of training people about technology, right? Young people that maybe don’t have access. And some of the things that maybe people that have had access to things aren’t aware of, they’re just having a device might be a roadblock that is not allowing a person that has the desire to move forward, but they don’t have the resources to move forward. How do you help in that way?

Dr. Loretta Daniels: [00:02:49] So we help to really communicate and collaborate with different community organizations who can provide that type of access to device. One of a part of our population is more so that professional who says, I want to transition from where I’m working now, making 30 or $40,000 a year to a tech job. And so we help them to line up with tech education when it comes to certificate programs and cybersecurity and software development to say here now you have an opportunity to go in and to become certified. And we help them, you know, to identify those programs that provide funding for it. And so now they have an opportunity to to move from 30 to $40,000 a year to 80 to $90,000 a year.

Lee Kantor: [00:03:36] And then this these are kind of skills that you can get through certification rather than a four year investment and a four year, you know, Georgia Tech degree.

Dr. Loretta Daniels: [00:03:47] Exactly. And then some companies are even waiving that three, you know, four year degree or three years of experience when it comes to tech jobs, because there are a lot of tech jobs to be filled, even though there are a lot of jobs right now that are, you know, being cut, there’s still a lot of tech jobs to be filled.

Lee Kantor: [00:04:05] And there’s a lot of resources out there to train people if they are aware of it, number one, and have the initiative and the desire to kind of go through them.

Dr. Loretta Daniels: [00:04:14] Exactly. Another program that we’re doing to help the workforce is the apprenticeship program. We’re designing a very unique apprenticeship program where it’s a tech apprenticeship program. These are individuals, again, who are looking to transition from career to tech jobs. The companies are interviewing them, making sure they have the aptitude for this position and for the training, helping to put them through the training and then hiring them for a year, giving them 2000 hours of tech development training or whatever that is, and then deciding to hire them at the end of the year. The great thing is, while they’re working there during this one year for apprenticeship, they’re actually being paid 80, $90,000 a year, same market value.

Lee Kantor: [00:04:59] Right? So that’s I mean, when you tell a person about an opportunity like that, it must blow their mind. Right? That seems almost too good to be true, doesn’t it?

Dr. Loretta Daniels: [00:05:08] It does. But you know what? If when companies realize the value of apprenticeship and it’s been going on for years, it started in Germany, this is a great way for the workforce because when you hire apprentices, your retention rate goes up. So it’s great for the company.

Lee Kantor: [00:05:23] Right. So the company benefits because they’re getting their training, their own right, like they’re growing their own here and they’re getting the person that to really understand the culture and how things work their way specifically. Exactly. So that when it’s time to hire them, it’s like it’s a logical progression.

Dr. Loretta Daniels: [00:05:39] Logical progression? Yep.

Lee Kantor: [00:05:40] So now in your work, have you had any stories you can share where somebody has kind of jumped to a new level that’s inspired you or has brought you, you know, a fond memory?

Dr. Loretta Daniels: [00:05:54] Well, fond memories is I work with before I started with Tag, you know, I work with the university. It was a professor at university. I worked with corporations. And it’s just seeing any student, not just one student, seeing any of these students or any of these individuals progressing to the next level.

Lee Kantor: [00:06:11] Right. The reason I’m asking about a specific one, if you can, you don’t have to name the person, but just the story so that people understand and it comes to life that, you know, that could have been me. I am that person. Is there anything that you can share where a person had a job somewhere doing work that was I don’t want to say beneath them, but maybe it wasn’t capitalizing on all their potential. But when they had this opportunity, they were able to make a lifestyle, a lifestyle change for their family. Their community. Like this is one of those things where if you get this right, you’re not just impacting an individual, you’re impacting a family or a community.

Dr. Loretta Daniels: [00:06:51] Yeah, this is great. Tags. Program Tags. Apprenticeship program actually starts this fall, but I do have experience working with another. I can share a story with you. This was a veteran who did not, you know, who came out, you know, serving his country, coming out, really not having any tech skills, not really being able to to, you know, provide for his family maybe about 40 some thousand dollars a year. This program was open to them. He he looked at the advertisement, applied for it, took the test. And you know, now he can provide for his family. It makes a big difference.

Lee Kantor: [00:07:27] Right. These these certifications aren’t anything to be taken for granted. They’re the companies are hungry for people that are trained in these skills. And these skills are not simple that anybody can do. You have to work hard. These are not just, oh, check some boxes and you’re done. This is you have to work for these things. But if you do these things and get this certification, it can make a big difference. I remember I interviewed someone a while ago about one of these programs and they were working at Goodwill like they were working in a kind of a dead end job. You know, that that was where they were working. They went through this program. It was it wasn’t even that long. I think it was maybe 12, 16 week program. And all of a sudden companies were vying for their talent because that skill was so desirable. They ended up leaving Georgia, but they went to an opportunity that was paying, like you said, 80 to $90,000 like to go from working and again, I don’t want to diminish the working of goodwill, but to go from there to, you know, almost a six figure opportunity to start. I mean, it’s just an amazing transformation that can happen if you’re aware of these programs and you kind of lean into it and do the work required to to successfully complete them.

Dr. Loretta Daniels: [00:08:44] And that’s the thing is being aware of it, So many people are not aware of it, right?

Lee Kantor: [00:08:49] Like they are limited. Like I think it’s people have been put on a path like to university or and they think that’s the the way out. And there are so many other ways in today’s world with technology that they’re just hungry for people with these skills. And if you just really kind of find them and lean into them, there’s a lot of opportunity.

Dr. Loretta Daniels: [00:09:09] To give you another example, here’s a student who was a nursing major, and so she looked at nursing. She goes, I really want this, but I would love to be able to see, you know, what kind of tech jobs are out there for me. And so she transitioned and now she’s getting her she’s getting her nursing degree, but she’s also getting a certification right in cyber security.

Lee Kantor: [00:09:30] Right. And so now.

Dr. Loretta Daniels: [00:09:32] She opens up a whole nother world for her and she.

Lee Kantor: [00:09:34] Becomes uniquely desirable because how many people have both nursing and cybersecurity? You know, anybody in that industry? She’s in a pool of one. You know, it’s to me these are it’s kind of a no brainer. You know, when you look at it from a 40,000 foot view, that this is stuff that is just kind of common sense. And we and we need more and more people to kind of know about it. Yeah. So is that kind of your A Day in the Life for you? Is this evangelizing about programs like this?

Dr. Loretta Daniels: [00:10:02] Yeah, programs like that. But also, you know, we help entrepreneurs as well. And so letting entrepreneurs know that there’s funding and investment opportunities out there for them, specifically for the black tech businesses.

Lee Kantor: [00:10:13] Now, is there any black tech businesses that you’ve kind of run across here in the room today? Today, work.

Dr. Loretta Daniels: [00:10:21] Is one of them. Just a great business opportunity. This particular young gentleman has gone through our tech connect and this is a Shark Tank environment. You know, it’s something that we wanted to make sure that we did where we have these black businesses presenting in front of large corporations to say here they typically would never get an opportunity to become a vendor. Now they’re in front of all of these individuals who make a decision, you know, to do business with them for customer acquisition.

Lee Kantor: [00:10:50] Now. So you’re seeing more and more of these kind of investors opening their mind to, hey, let’s let’s kind of include more people here. Let’s let’s cast a wider net.

Dr. Loretta Daniels: [00:11:01] Yeah. And we’re bringing this to the forefront. We’re being innovative in this approach. Typically, it’s everyone, it’s minorities, it’s everyone. But, you know, there are so much funding out there, but so little of it is going to black technology. And so these are particular investors and buyers who are interested specifically in looking at these business opportunities.

Lee Kantor: [00:11:20] Now, how has the ecosystem for the black entrepreneur? Are you finding that Atlanta has opportunities for them.

Dr. Loretta Daniels: [00:11:28] Has lots of opportunities, but again, a lot of funding is out there, but they’re still not getting the funding that they need.

Lee Kantor: [00:11:34] Is it just kind of a lack of connecting the dots or a lack of like what needs to be done in order to make it more equitable in your mind?

Dr. Loretta Daniels: [00:11:41] There are so many programs out there to help them. But what we have to do is we have to realize that when you’re in a room of different business ideas and you’re being presented, you know, to angel investors and VC capital firms, you know, a lot of times you’re going to go through the invest with the company that you’re most comfortable with, right? That’s just human nature.

Lee Kantor: [00:12:04] It’s not the voice, right? We need it to be more like the voice.

Dr. Loretta Daniels: [00:12:08] Yeah. There you go. Let me just turn around and see who I get.

Lee Kantor: [00:12:11] So you want to hear the idea and let me hear just.

Dr. Loretta Daniels: [00:12:14] I love that. Right. You have to add that.

Lee Kantor: [00:12:16] I like that because it’s I think that people just have a subconscious bias to, oh, I went to tech, so I’m going to look for tech people because I that’s where all my buddies are. And it just we need it to be more kind of a blind audition rather than a, you know, a usual suspects.

Dr. Loretta Daniels: [00:12:35] You got something there. So yeah, but these individuals are coming in and saying, I am going to take my time to listen to these black, you know, businesses. They could have some great ideas that I can invest in. Right. And specifically so there’s no other noise in the room. These are just these specific ones that they’re looking and then they’re.

Lee Kantor: [00:12:52] Picking from there. Yes.

Dr. Loretta Daniels: [00:12:53] So versus.

Lee Kantor: [00:12:54] Everybody else. Right. And then hope you’re in that small subset of who they pick. So good stuff. I mean, it must be such rewarding work.

Dr. Loretta Daniels: [00:13:03] It really.

Lee Kantor: [00:13:03] Is. Yeah. And there’s so much talent here. It just seems like there’s enough affluence in this state, you know, more people should be benefiting. Yeah.

Dr. Loretta Daniels: [00:13:13] Yeah, it is. And we’re just getting started. We’re not even a year in yet, and we’re making an impact, so.

Lee Kantor: [00:13:18] So what do you need more of? How can we help you?

Dr. Loretta Daniels: [00:13:21] We need to get the word out. We need more collaborators. We need companies who are willing to look at our the resumes that come in from black tech talent. We need investors who’s willing to take a look and invest. And we need investors in the program. You know, our program, you know, like any other nonprofit, we need those to help to support our programs and operations.

Lee Kantor: [00:13:39] Are you finding the community open to that? Yes. You’re at the beginning stages of this.

Dr. Loretta Daniels: [00:13:45] Yeah, we’re at the beginning stages. Lots of universities are working with us. Other, you know, companies, tech, corporate members are working with us.

Lee Kantor: [00:13:53] So you’re bullish about the community. You’re going to bet on us.

Dr. Loretta Daniels: [00:13:57] I’m going to bet on you.

Lee Kantor: [00:13:58] All right. Yeah. Well, if somebody wants to connect with you, what’s the best way to do it?

Dr. Loretta Daniels: [00:14:02] Just look us up on tag. Look me up on LinkedIn. Dr. Loretta Daniels.

Lee Kantor: [00:14:06] And it’s Tag Bridge Builders is the group that you’re leading. Yes. Good stuff. Well, thank you so much for sharing your story. You’re doing such important work and we appreciate you.

Dr. Loretta Daniels: [00:14:15] Thank you for having me.

Lee Kantor: [00:14:16] All right. This is Lee Kantor will be back in a few at Georgia Technology Summit 2023.

 

Tagged With: Georgia Technology Summit 2023

Rapid Transformation Therapist® & Coach Karen Ross

May 10, 2023 by angishields

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High Velocity Radio
Rapid Transformation Therapist® & Coach Karen Ross
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Karen-Ross-headshotPeople come to Karen Ross when they feel anxious, scared, or just plain stuck. Sometimes they’re in physical pain nobody’s been able to heal. Karen helps find the root cause of the issue and then create freedom from emotional and mental pain through hypnosis.

Karen loves sharing how the mind works and how we can use it to make life easier, calmer, and healthier. As a radio show host, she interviewed experts renowned for presenting ground-breaking personal development ideas anyone could implement.

Today, her practice provides a safe place for people to discover exactly what is causing their emotional or physical pain and move forward – often beyond their own expectations.

Connect with Karen on LinkedIn, Facebook and Instagram.

What You’ll Learn in This Episode

  • The difference between our conscious mind and our subconscious mind
  • Do we lose control when we’re hypnotized?
  • Can we actually promote physical or emotional healing with hypnosis?

This transcript is machine transcribed by Sonix

TRANSCRIPT

Intro: [00:00:04] Broadcasting live from the Business RadioX Studios in Atlanta, Georgia. It’s time for High Velocity Radio.

Stone Payton: [00:00:14] Welcome to the High Velocity Radio show where we celebrate top performers producing better results in less time. Stone Payton here with you this morning. Please join me in welcoming to the broadcast with Karen Ross Now, the lady herself, Ms Karen Ross. How are you?

Karen Ross: [00:00:33] I’m well, thank you very much, Stone, for welcoming me. Appreciate it.

Stone Payton: [00:00:38] Well, we are delighted to have you on the show. I’ve really been looking forward to this conversation and I’m thinking maybe a great place to start would be if you could share with me and our listeners mission, purpose. What are what are you and your team really out there trying to do for folks?

Karen Ross: [00:00:56] Well, what I’m doing and I. I steer away from the word try because I hope to succeed each time. I know that we don’t always. But to bring people some freedom, whether it’s emotional freedom, mental freedom, and sometimes freedom from physical pain. And the method that we use is hypnosis and coaching, which some would consider similar to therapy, but I see it as a little bit different. But the real basis is hypnosis and tapping into accessing the subconscious mind, which is so much more powerful than most people. Give it credit.

Stone Payton: [00:01:45] Well, I got to tell you, my experience base with hypnosis is almost nonexistent. I in junior college, I feel like maybe we saw an entertainer come and do some kind of hypnotic thing on stage. And of course, I see it in some storylines. When Holly and I settled down to watch Netflix or Prime Video. But tell me a little bit more about how that integrates with the with the coaching, if you would.

Karen Ross: [00:02:12] Okay. Well, I love that question because I often ask and I would have asked you that next if you hadn’t anticipated first what you knew about hypnosis. And most people say that only what they’ve seen in movies or they tell of an experience like you just shared, they were in some kind of a setting where there was a stage hypnotist. And that’s exactly what that kind of hypnosis is referred is called is stage hypnosis. And it’s very different from from what I do.

[00:02:46] There’s nothing wrong with it. I mean, it’s entertaining. I happen not to like it when they make people look silly and, you know, do things that they just normally would not do. I’m not crazy about that approach, but nevertheless, there’s a place for that. But what I’m talking about is very serious hypnosis that, as I mentioned, accesses the subconscious mind and can bring about healing and freedom. But I think it might be best if to fully understand hypnosis. And what I might do in a coaching setting is if everybody listening would want to take just a couple of minutes and I’ll give you a taste of what hypnosis might feel like. That okay with you? Stone Oh, I think it’s fantastic. I’m in. Okay, let’s do it. Let’s do it. So all I would ask you to do is to close your eyes, to be very, very comfortable. Just relax. Just take a deep breath.

Karen Ross: [00:03:47] You take another deep breath. Just feel your whole body giving way. Just totally relaxing from head to toe. And if there’s an area that feels a little tight, tighten it up even more and then let it go. And it’s a wonderful feeling of release. When we can do that with a part of our body. So in that state, I want you just to picture standing at your kitchen counter. And on the counter is a large, plump, bright yellow lemon. Sitting next to it is a cutting board and a very, very sharp knife. Now pick up the lemon with your non-dominant hand and place it on the cutting board. When you pick up the lemon and you squeeze it ever so slightly, you notice that it has some give and that tells you it is full of juice. To lay that lemon on the cutting board. And with that very sharp knife, cut the lemon in half. And as you cut juice from the lemon just oozes out onto the cutting bowl. Now pick up one half of the lemon. Hold it up to your nose and breathe in the fresh, pure scent of lemon. Now, most, if not all of us will notice saliva starting to form in the back of our mouth. Even if you don’t particularly like the smell of lemon that is happening. So now just set the lemon down on the cutting board. Step back. Swallow. You probably feel like you want to swallow. Take a deep breath and. And open your eyes. Now, we all know there was no lemon, no cutting board, no knife. And yet. My guess is that most everyone noticed saliva forming in your mouth. And if I’m with a group of people, I ask that question and I’m going to say usually 100% of the audience raises their hand that they definitely felt saliva forming in the back of their mouth. Well, that is the power of the subconscious mind. So what did you think of that? Stone Well.

Stone Payton: [00:06:15] First of all, I would have raised my hand because I definitely did. And the other thing is, even before we got there, when you said if there’s an area that’s tight, you know, tighten it even more and let it go. That’s what I did with my lower right leg. And you’re right, you feel the the pleasure of that release. And I thought, wow, this is a great way to relax. You just I should just get on the phone every morning with Karen just to start my day.

Karen Ross: [00:06:39] Sounds like a plan. Sounds like a plan. Well, let me just explain a little bit of what happens. I think most people, they we may not give it a lot of attention, but most people acknowledge that we have a conscious mind and we have a subconscious mind, and our conscious mind can accept, reject or ignore any of the information that it receives. And we’ve got information coming into the conscious mind all the time. But it’s our thinking mind, it’s practical, it’s analytical, and oh my God, is it noisy? I mean, it never stops talking to us and usually it’s judging us, or it might be judging others and sometimes it can be pretty mean. But I’ve heard that voice sometimes, and I don’t like the way it sounds. But here’s the thing. Our subconscious mind, on the other hand, can only accept. So this is where our beliefs live. And they’re based on information that at some time was received through the conscious mind. But our subconscious mind takes things very literally. It doesn’t think, it doesn’t mean it doesn’t think between the lines and it doesn’t make judgments. So most of us want to do things differently. That’s typically why people come to me.

Karen Ross: [00:08:04] They they want to experience a change in their life or they’re doing some things that they know don’t serve them. And we often find that that creates a feeling of anxiety, overwhelming, and sometimes reaches a point of just actually feeling kind of scared. So what I do is I help people What we did with that lemon, we bypassed the conscious mind. We set the conscious mind aside. We didn’t allow it to say, there’s no lemon there. You don’t see any lemon juice. But we access the subconscious mind and proved just how powerful it is so the subconscious mind can reveal information to us. As I mentioned, that’s where our beliefs live. And they may have been formed when we were a child or or maybe two years ago. We formed a new belief and they rest in the subconscious mind. Well, if it’s a belief that’s not serving us very well, we can find that belief and get rid of it fairly quickly with hypnosis. And sometimes some additional coaching is helpful if it’s a long standing belief that’s been there since childhood, it may take a little bit of extra effort and I’m here to help people do that.

Stone Payton: [00:09:27] Well, I got to know the backstory. How in the world did you find yourself in this line of work?

Karen Ross: [00:09:34] Oh, boy, That’s a pretty convoluted answer and I’ll try to make it as succinct as possible. But I’ll throw in there that my father was a psychologist, and first he was a pastor. So I grew up as what’s called a PK, a preacher’s kid. And but he was always, as I recall him, he was always more aggressive. And he was an out-of-the-box thinker. He was always exploring and he was always into understanding the mind and how the mind worked. And so he went on to get his doctorate degree in psychology and in his practice, he often used hypnosis. Well, fast forward many, many years, but I was always fascinated by the things that he was doing and the people he spent time with. And my life went in a completely different direction. And I was in business for many years. Um, had a radio show in Chicago for about ten years. So I love doing this. And what I remember most though, is being in your position asking the questions. But I do love being in this in this atmosphere again. But about ten years ago, my radio career came to an end. And as you may know, that’s a very fickle industry. You can be on the air one day and off the next because of the whims of radio station owners. And I was at a real crossroads. So I hired a personal coach to help me figure out what do I do next. And that’s where my coaching career began. And then about five years into coaching, I learned about some programs that were based on hypnosis and felt like that was a missing link for me, that that was what I needed to add to what I was doing. So I proceeded to get various trainings in hypnosis based programs and have now found that it’s just a wonderful combination. And and there aren’t that many people you’re going to find hypnotherapists and you’re going to find coaches. Um, but there there don’t seem to be that many people who have combined the two. And I find it a wonderful joint joint venture, if you will, of the two.

Stone Payton: [00:12:03] So at this point, what are you finding the most rewarding about the work? What are you enjoying the most?

Karen Ross: [00:12:11] I enjoy the seeing the light bulb go on. I do all of my work online, which some people find surprising, and one of the things they say is you can hypnotize somebody online. And that would bring me to explaining very quickly that hypnosis is not some of the things people are afraid of. We talked about the stage hypnosis. They’re afraid that they they might be put in a position to act silly or do something they wouldn’t normally do. When one is in hypnosis, they are merely deeply, deeply relaxed. They’re very focused and they are always, always in total control. And I see a lot of people just take a deep breath of relief when they hear that, because that’s what they seem to be concerned about, that they’re going to be out of control and someone else is taking control of their mind. That is not the case at all. So when what gives me joy is seeing someone’s face light up when they fought, when we finally make a connection with a belief, with something that happened in their life that explains what they’re going through, whether it’s an emotional issue, I mentioned physical pain. It’s amazing. People who have had some physical pain for many, many years and have tried everything from conventional medicine to alternative therapies. And we find an underlying belief that caused them to believe they needed to suffer. And when they. See that understanding and realize the connection. It’s just. Very joyful to see that shift in people and for them to know that there is an answer and that they can move forward. A different approach to life.

Stone Payton: [00:14:20] So how does the whole sales and marketing thing work for a practitioner like you, a business like yours? Do you have to market differently than than other coaches and consultants? What is that like for you?

Karen Ross: [00:14:35] I don’t know that we have to do it differently, but. Guess we have to do it. And I have to say, it’s my least favorite part of the whole thing. You know, I want to be doing the work. I want to be working with people and helping them heal and helping them move forward. So when I have to, I feel like sales and marketing is very, very different than that. And maybe that’s my problem, that maybe I need to see the sales and marketing from a different perspective. And, and I, I, I work at that, frankly. Um, but yeah, it’s just being out there and, and I have to say that, um, that certainly the, the coaching industry has just grown phenomenally. Um, it, it’s still a un um, oh, what’s the word? I’m missing the word. Um, you don’t have to be licensed to be a coach and somebody can take a, a weekend course and call themselves a coach and some people may be very good at that and then others may not. Um, I spent over a year in a very, very in depth coaching training that was rated very high in the industry. And so it depends on on how you do that. Now, hypnotherapy is a different subject. I think you really want to know. People have been trained in some very accredited programs. Um. But I guess the point I was making is that the coaching industry itself has become very, very competitive, very competitive. And putting the two together and with hypnosis is. Challenging from the standpoint of just reaching the right people who are going to say, that’s what I need.

Stone Payton: [00:16:34] Well, I’ll tell you what, it sounds like a marvelous combination to me. And you’ve alleviated one of my preconceived notions or where my mind would be initially if I were entertaining the idea of engaging a coach that employed hypnosis as part of their practice. Because I too, have always operated under the impression that I would run the risk of losing control. And man, I do not want to lose control.

Karen Ross: [00:17:01] I don’t either. And I’ll tell you the truth. People who have the biggest issue with that losing control and it would be high performing people like you or top level executives and high level successful entrepreneurs. Um, I teach them self hypnosis. You know, they they don’t have to have me. So that also gives you a, um, an assurance that nobody else is taking control of your mind. And you can actually learn to put yourself into a deep state of relaxation and focus and gain some of the same benefits that we might that you would have in our doing a session together.

Stone Payton: [00:17:48] Yeah. All right. I’m going to shift gears on you for a moment and talk to you a little bit or ask about passions outside the scope of your typical work. Is there anything else you have a tendency to nerd out about and dive into that really is completely outside of out of this hypnosis and coaching work?

Karen Ross: [00:18:09] I know that I nerd into. I know what what I thoroughly enjoy is. Uh, which sounds kind of superficial when you make the comparison, but I love being entertained. I live in Chicago. We have a fantastic theater world here. I love attending stage shows. I love going to movies. I was so glad when, um, when the pandemic was over to the point that theaters were open again. Yeah, I know I can watch stuff on my TV here, but there’s something about sitting in the theater having the lights go off and you know that big screen. I just love the experience and I love dining out. And, you know, it might be Portillo’s Hot Dogs here in Chicago or it may be, you know, a top rated upscale restaurant. I’d be happy if I ate out almost every night, so.

Stone Payton: [00:19:04] Well, you’re in the perfect place, Chicago. The greater Chicago area is such a vibrant community. For a brief time, Holly and I lived in a suburb, Naperville. You know, the little river running through there. And we just thoroughly enjoyed our time there. I’m kind of a weather sissy, and it was a little chilly for me part of the year. But other than that, what a marvelous place to live. If you enjoy theater and movies and live entertainment. Well, I’m glad I asked. All right. Before we wrap, I wonder if you could share with us a couple of use cases or maybe an example. And you don’t have to name any names, but of someone you had an opportunity to work with and you helped them make some real progress in this regard. And maybe along with, I don’t know, a pro tip or two for those of us that are open minded to this, if nothing else, at least to try a little bit of self hypnosis, just to get the get the ball rolling.

Karen Ross: [00:20:01] Sure, sure. Well, I you know, I could share any number of cases where the the issue was more on the emotional mental situation. But I’m going to give an example of a physical situation because I think it’s pretty amazing. And this is one where a a woman had been through chemotherapy for breast cancer. He came through that whole process beautifully. She was cancer free in so many ways. She was just doing so well. And she was in a state of deep gratitude and and so on. But she was left with neuropathy in her hands and feet. And I didn’t know until having this experience with her that that is somewhat common with a certain type of chemotherapy. But I also understand that diabetics deal with neuropathy and it can be caused by any number of things. But she was telling me that the doctors said she would probably have that condition the rest of her life. Well, she had a brand new grandbaby and she said, I don’t feel comfortable carrying him around, especially up and down stairs. So I’m never quite sure where my feet are going to land. And so you can imagine what a terrible situation that would be for someone who just wants to cuddle and take care of their grandchild. And I said, Well, how do you feel about the doctor saying you’re going to have that the rest of your life? Well, obviously, she she believed them as as most of us tend to do when our doctors tell us something. And I said, well, I can’t make any guarantees, but are you willing to try something? And so we went.

Karen Ross: [00:21:55] She and yes, she was eager to try something else. Now, here was a case where we didn’t have to go back and find a belief that caused the neuropathy. We we knew exactly where it came from. But based on that and my getting an understanding of exactly what she was experiencing, I put together a hypnosis recording for her and this is another part of the process, is that I develop and create a personalized recording for the individual that I ask them to listen to faithfully every day. Most people listen as they go to bed at night or as they go to sleep because the the subconscious is really, really focused at that time. But anyway, she followed my direction. She listened to the recording very faithfully, and I think she continued to listen beyond 21 days or whatever I suggested, and she was neuropathy free. So that to me is miraculous. I mean, it sounds miraculous and I think it is. Needless to say, she was thrilled and that kind of thing can happen. I mentioned or I may have mentioned, a woman who had suffered physical pain throughout her body for almost all of her adult life. And that was the case where we did find. A circumstance, an event that took place when she was a child and she formed the belief that she should have done something and she should have prevented the event from happening and therefore she deserved to suffer.

Karen Ross: [00:23:32] That is the way a child’s mind might work. But it can form a belief that becomes so deep seated it follows one into adulthood. So those are a couple of examples. You asked what can we do on on our own? And, you know, without going into a full scale situation, that I would obviously do with a client, But I can suggest that people really get to understand the the impact of deep, deep relaxation. And you can learn to put yourself in that state. And as you mentioned, if you had some tension in a part of your body and your leg, you know, some of us hold tremendous tension in our shoulders, our neck. Yeah. You know, we we all have our own place. And if we can learn to focus on that area and just let it go, just release it and you can run down your body and just totally relax your entire body and. And then you can have a conversation with your subconscious and tell your subconscious things that you want to change. And, you know, you can even say, if I have some hidden or if I’m unaware of some belief I formed helped me release that and help me to see this in a new perspective. And our subconscious is there to, as I mentioned, reveal to us information that’s helpful, but it’s also there to serve us. And when we learn to access it and use it, it’s can be a real game changer.

Stone Payton: [00:25:16] Well, I’ll tell you, it seems like there are so many practical applications for your work and a lot of them reside right here in the entrepreneurial professional services community. There’s so many of us that would benefit greatly with what sounds like a very modest investment of time, energy and resources in comparison to the to the the ROI. I’ll just say it ROI, the return on that investment, the work you’re doing is marvelous. And I am so glad we’ve had an opportunity to visit a little bit about it. If someone would like to reach out and have a more substantive conversation with you or begin to tap into your work in some way, what is the best way for them to to connect and do that?

Karen Ross: [00:26:02] Oh, thank you for asking that. And and before I give that information, let me just mention briefly that I love working with businesspeople and entrepreneurs, executives. And sometimes people can be very high functioning peak performance people, but they just have this sense that their mental edge is slipping a little bit. I can help them get that back. One of the certifications I got was in a program called Attitude of a Champion. Well, I can help people get their champion attitude back if they feel like it’s slipping a little bit. So I’d love talking to people who are in business and that’s where they’re experiencing something they’d like to change. And they can just go to my website, which is very simple. Karen Ross now.com and or they can email me at info at Karen rosner.com and would just love to have of course a complimentary initial conversation with somebody to determine if we’re a good fit.

Stone Payton: [00:27:11] Well, Karen, it has been an absolute delight having you on the show this morning. Thank you for investing the time and energy to share your perspective and your experience base and keep up the good work. The work you’re doing is important and and know that. We sure appreciate you.

Karen Ross: [00:27:28] Well, thank you. I appreciate your invitation to be here. I’ve appreciated the and enjoyed the experience. So thank you, Stone.

Stone Payton: [00:27:37] Absolutely. My pleasure. All right. Until next time, this is Stone Payton for our guest today, Karen Ross and everyone here at the Business RadioX family saying we’ll see you in the fast lane.

 

Tagged With: Rapid Transformation Therapist® & Coach Karen Ross

BRX Pro Tip: Is There a Journey You Can Share with Your Community?

May 10, 2023 by angishields

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Stone Payton: [00:00:00] And we are back with Business RadioX Pro Tips. Lee Kantor and Stone Payton here with you. Lee, today’s topic is sharing your journey with your community.

Lee Kantor: [00:00:12] Right. I think it’s super important to kind of give your community a behind the scenes look at something that you’re doing, and it could be something that you’re doing that you’re just taking for granted. People nowadays are really interested in how kind of the sausage is made in a lot of places. And if you have an ability to share how you do something and why you do something and give them that glimpse of behind the scenes of something you do, people are hungry for this kind of information.

Lee Kantor: [00:00:42] So, I would highly recommend doing a deep dive in one of the core offerings of your business and share details on every step of the process and publish it on your website. This piece of content can be used as an irresistible offer. You can use as a lead magnet to build your email list. But folks are really hungry for people who are being vulnerable or willing to share kind of the behind the scenes of how something is done. And building your business in plain sight is a great way to build trust with your community.

BRX Pro Tip: 3 Reasons People Don’t Buy

May 9, 2023 by angishields

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Stone Payton: [00:00:00] Welcome back to Business RadioX Pro Tips. Stone Payton and Lee Kantor here with you. Lee, I have so much belief in what we’re doing. I know so many people out there in the marketplace genuinely trying to serve, have so much belief in what they’re doing, that, like me, they often don’t understand why in the world someone wouldn’t buy what they’re selling. But you’ve got a perspective on this, on why people don’t buy when they don’t buy.

Lee Kantor: [00:00:26] Right. I think that over time, when you’re selling anything, you learn some things. And you start kind of accumulating these are the reasons that someone isn’t buying from you. And every situation is different. And every industry is different. And every sale is different. But what you have to do as a salesperson or a leader of a sales team is document all of those things, whatever they are. Sometimes they’re simple things and sometimes they’re more complex things.

Lee Kantor: [00:00:58] But you have to be documenting the reasons that people aren’t buying from you. And you have to ask them specifically, What could I have done differently? Or Why did you go this way? You have to be capturing this information, because the more information you have about each rejection, the better prepared you’re going to be for the next time.

Lee Kantor: [00:01:20] So, accumulate a list of the reasons that people aren’t buying what you’re selling. And when you can identify that, then you can come up with a rebuttal for each one of those objections. And when you come up with that rebuttal, you can document that. And then, when you document that, you can share it with your other sales people so they’re prepared when that happens to them. And then, even more importantly, you can add it to your website and put it in your frequently asked questions page.

Lee Kantor: [00:01:52] But you should be writing down every time somebody isn’t buying and understanding the real, real reason that they didn’t buy from you. Document it. Be prepared next time with a rebuttal for whatever the objection is. Document their objection, share it with the sales team, and put it on your website, and use it as part of your frequently asked questions. All of that stuff should be out there public. It should be there for the world to see. It should be used by all of your teammates.

Lee Kantor: [00:02:20] You shouldn’t be doing Groundhog Day when it comes to sales, because what happens, over time, you’re going to realize the objections are going to be similar. There’s not going to be a thousand objections. There’s going to be a handful of objections. So, if you can kind of preemptively attack those early and put it on your website early, when people do come to you, they’re going to be more inclined to buy because you’ve already handled some of the low hanging fruit when it comes to objections.

Stone Payton: [00:02:46] Well, and I’ll add one thing here. A mentor shared with me some years ago, one of the best times, if not the best time to meet an objection is before it comes up. And if you do what you’re suggesting and document it, you have that information and you can incorporate that into the conversation and meet the objection very carefully before it ever comes up.

Ask the Expert: Kham Matt Phanthavong with Lanxang Tactical and Robert Edgar Mills with Osprey Shooting Solutions

May 8, 2023 by angishields

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In this episode we’re talking with Kham Matt Phanthavong with Lanxang Tactical and Robert Edgar Mills with Osprey Shooting Solutions. They discuss their businesses, including the types of rifles they make, their shooting school, and range capabilities. They also talk about their backgrounds and how they got into their respective businesses.

The conversation covers various topics such as gun ownership, manufacturing of assault rifles, competitive shooting, and the importance of inclusivity in the shooting sports industry. The episode sets the stage for an engaging and informative discussion about the world of shooting and firearms.

Kham-Matt-Phanthavong-bwKham Matt Phanthavong is the owner of Lanxang Tactical.

Lanxang Tactical manufactures peerless precision rifles, built from the ground up just outside of Atlanta Georgia.

Connect with Kham on LinkedIn and follow Lanxang Tactical on Instagram and Twitter.

robert-edgar-mills-bwRobert Edgar Mills is the owner of Osprey Shooting Solutions, LLC and a 25 year Army veteran.

From brand new shooters to seasoned professionals, we aim to help passionate gun owners become safer, more competent, more confident shooters.

Connect with Robert on LinkedIn and follow Osprey Shooting Solutions on Facebook, Instagram and Twitter.

This transcript is machine transcribed by Sonix

TRANSCRIPT

Intro: [00:00:07] Broadcasting live from the Business RadioX Studios in Atlanta, Georgia. It’s time for Excel Radio’s Ask the Expert. Brought to you by Beckshot Photography and Video. It’s your story. Make it awesome. For more information, go to beckshot.com. Now here’s your host.

Randell Beck: [00:00:31] Good morning everybody. And boy do we have a fun one for you today. Hi, Stone. Hi, Robert.

Robert Mason: [00:00:36] Hello.

Stone Payton: [00:00:36] Good morning, sir.

Randell Beck: [00:00:37] It’s a gorgeous day. And this room is full of what do we say? Rifles, knives, Testosterone. Warrior spirit. Robert, introduce our guests today.

Robert Mason: [00:00:47] Kham, owner of Lanxang Tactical Rifles.

Robert Mason: [00:00:50] I shoot his rifles and they are the best gas guns on the market. Makes a bad shooter like me better. And Edgar, he’s got USS Osprey shooting solutions. I shoot with Edgar and not very well, so I usually get yelled at by Edgar and different languages. So it works well. But both of these guys, high energy guys, very successful at what they do. Super proud to have them both on the air today.

Randell Beck: [00:01:16] Well, I guess the first question up then for both of you guys is you teach Robert and make him better with his gear. How does that work out? Allegedly? I just provide the gear. Yeah.

Robert Mason: [00:01:29] The best guns.

Randell Beck: [00:01:31] So let’s start with Cam. Tell us about Lansing, about what you guys do, what you build. Tell me about your company and what you’ve got going on.

Kham Matt Phanthavong: [00:01:38] We’re well, as in Laos is pronounced Lansing. Lansing. Yeah. So Lansing sounds more Chinese.

Randell Beck: [00:01:46] We wouldn’t want that.

Kham Matt Phanthavong: [00:01:49] We are. We’re are platform gas rifle manufacturer right outside of Atlanta. You know Robert is one of our customers our and we have the the Cavs SWAT teams and a few of the SWAT teams in the metro area. That carries a rifle.

Randell Beck: [00:02:07] I guess you’ve got a broad variety of calibers all built on the R system. Yes.

Kham Matt Phanthavong: [00:02:11] Anything from 556223 up to 267 6265. Creed 300.

Randell Beck: [00:02:18] Blackouts. So you got the sexy ones, too.

Kham Matt Phanthavong: [00:02:21] That we do. Yeah. And of course, we have the catch 22, which is a DMR, 18 inch barrel, five, five, six. That is so far I think it’s been tested out in Texas and has been reaching out and touching somebody at about 1400 yards with a five, five, six that works.

Randell Beck: [00:02:41] So how long have you been been there? Where are you located?

Kham Matt Phanthavong: [00:02:44] We’re right outside of Conyers.

Randell Beck: [00:02:46] Okay. And how long you been in business Machine shops?

Kham Matt Phanthavong: [00:02:49] 24 years. The rifle side? Seven years.

Randell Beck: [00:02:53] Seven years?

Robert Mason: [00:02:54] Yep. And you guys have won some competitions. I hear.

Kham Matt Phanthavong: [00:02:58] That. We did, yeah.

Robert Mason: [00:02:59] Some of your rifles?

Kham Matt Phanthavong: [00:03:01] Yeah. The. I believe it was 2017 Mammoth. I know it’s the 2017 was on the History Channel. The US Army international sniper comp you know that the the 375 Ranger team that took our rifle to the competition they took down first place that year.

Randell Beck: [00:03:20] Now how did you get into this business? Are you military background yourself or no? No. So what drew you to this?

Kham Matt Phanthavong: [00:03:26] I want a machine shop for 24 years and we’re good at making parts. And we figured, well, hey, let’s we can build a better rifle or produce a better rifle than what’s out there just by controlling the quality and the fit and finish off the parts we put in it.

Randell Beck: [00:03:46] So if I said I was looking at buying an R pattern rifle and I was thinking about a Windom. What would you say? How do you differentiate yourself from somebody like that? And we’re not even going to talk about the Bushmasters and stuff.

Kham Matt Phanthavong: [00:04:01] Well, hey, it all depends on your budget and what you’re looking for. You know, you can take a when I’m out there, you can you can potentially hit a target with it. But but that’s not who we’re trying to emulate. You know, the AR platform has been around for generations and we just want to build something better. You know, kind of improve on what’s. What’s out there already. Okay.

Randell Beck: [00:04:27] Edgar

Robert Edgar Mills : [00:04:27] Yes, sir.

Randell Beck: [00:04:28] Tell me about your school and what you guys do. Okay.

Robert Edgar Mills : [00:04:31] So I own Osprey Shooting Solutions and Southern Ornithological League.

Robert Edgar Mills : [00:04:36] So it may seem weird that I have a birdwatching website.

Robert Mason: [00:04:41] Birds. Birds.

Robert Edgar Mills : [00:04:42] However, that’s just a cover page.

Robert Edgar Mills : [00:04:46] Anyway. Yep. I’ve been so I retired in 2020 after.

Randell Beck: [00:04:51] Retired from after.

Robert Edgar Mills : [00:04:53] 25 years in the army. Okay. Yep. And retired in 2020 Army. But I ran. I started Osprey shooting Solutions in 2017. In Colorado. It was my side hustle. I knew what I wanted to do when I retired. So my my son was my number one guy. And we we started doing it sort of part time out of other ranges like indoor ranges around and Pikes Peak Community or sorry, Pikes Peak Gun Club. We did a lot of courses out of there, stuff like that. Wasn’t sure if we were going to move back to Georgia or stay in Colorado. Anyway, the decision was made. We moved back to Georgia in 2020. November, I think, is when we we got here and got our house by. May of 21. I think I had my range built. It’s a small range. It’s the starter range. Yeah. And and we’ve been going on that one since then. But now it’s time to grow a little bit. So we’re actively looking for a bigger, bigger spot, bigger land to build a 20 acre proper range complex. And then Southern Ornithological League is my my little, I want to say a pet project, but it’s everything other than firearms training. We do land nav. I’ve got a long range evasion course. We just this weekend finished up with a search and rescue mountaineer course. We’ve got a couple other little. Maybe lock and course and and some other stuff like that. Some hands on stuff. It’s a more select crowd. Everybody who’s a member of the Southern Ornithological League is someone I know. I know them personally or I’ve trained with them. And we, you know, I know their background and stuff like that.

Randell Beck: [00:06:40] So you have a varied and wide range of capabilities on there.

Robert Edgar Mills : [00:06:43] Yeah, Yeah. I learned I had the luxury of learning a lot of weird stuff in my career, so a lot of it is transferable to civilian life. Yeah, just for if not for fun, but practical skill.

Randell Beck: [00:06:55] Pursuit driving. Yep.

Robert Edgar Mills : [00:06:58] Yep. Done some good driving stuff. I don’t do that. It sounds like the only thing.

Randell Beck: [00:07:02] You don’t do is, you know, speedboats, assault craft.

Robert Edgar Mills : [00:07:06] Well, there’s a boat in the works, man.

Randell Beck: [00:07:10] You knew somebody that could do that?

Robert Mason: [00:07:11] Yeah, we know somebody that could do that for you.

Robert Edgar Mills : [00:07:13] We’re looking for a 16 foot rubber rubber boat right now.

Randell Beck: [00:07:18] Cool. So. So some of your. Tell me about the range. What kind of capability do you have? No, it’s.

Robert Edgar Mills : [00:07:24] It’s minimal, man. It’s small. It’s probably about we can reach out to about 70 yards. But all the courses I teach, most of the courses I teach are action oriented, like a uspsa or idpa type stuff or tactical, if you will, focuses more on gun handling and stuff. So the range is about 35 yards and everything is kind of within that. A lot of moving and shooting and that kind of thing. But I also do new shooters and private lessons.

Randell Beck: [00:07:53] You have moving, moving targets, automation? I do.

Robert Edgar Mills : [00:07:55] No. Oh, man, no way. I’m not even close to that yet. That’s some high dollar stuff right there. But you don’t need that, man. The skill. It’s not the gun. You could have the most awesome rifle, but if you can’t shoot it. So I stress fundamentals. And everything we do. I don’t even call any of my courses advanced or basic. I call them practical and dynamic because there’s not really anything such thing as advanced shooting. It’s just application of fundamentals. So that’s what we stress out there. Yeah. And comfort. A realism as far as. The way you carry your gun. Most of the guys that come out aren’t all kitted up and stuff, and I do train cops and I still train military and law enforcement like traveling, but I’m getting real tired of traveling.

Randell Beck: [00:08:47] Yeah, yeah, yeah. One of my friends was a recon marine. He used to travel for Colt and. But he enjoyed the traveling. He wouldn’t let him fly him anywhere because he wanted to drive. And so he’d load up his Suburban with all the stuff that he had to do for his courses. And he’d take, you know, five days to get somewhere and just enjoy the trip and see everything he wanted to see on the way. For him. That was a good lifestyle, you know? But I guess that’s not for everybody.

Robert Edgar Mills : [00:09:12] No. Last trip we did, my partner and me drove to El Paso and back, and that was that was it.

Randell Beck: [00:09:20] One of the worst drives you can make?

Robert Mason: [00:09:22] We’re flying 17, 18 hours. It was horrible. Just never changes from.

Randell Beck: [00:09:26] And we’re from San Antonio to El Paso. That’s like half of the trip and there’s nothing there.

Robert Edgar Mills : [00:09:31] Like, yeah, once you get to Texas, you feel like now I’m like, you’ve only driven about one eighth of the way.

Randell Beck: [00:09:37] Right. Because you have.

Robert Edgar Mills : [00:09:40] It’s crazy. But we both feel like we’re hard guys, bro. We were we were broke down on that one. We both looked at each other like never again.

Randell Beck: [00:09:49] Was it Summer?

Robert Edgar Mills : [00:09:50] Yeah. Oh, yeah. We had the heat, too. Yeah. You know, El Paso in the summer about Fort Davis.

Randell Beck: [00:09:54] El Paso, that area in the summer. It’s horrible. Robert, you’ve taken some courses. You used lancing rifles and you’ve taken some courses from Edgar. Yeah, Yeah.

Robert Mason: [00:10:07] So the benefit for me using Lansing’s rifle, I’ll butcher that if I try to say it that way, can just.

Randell Beck: [00:10:15] Call it call it Big L if you.

Robert Mason: [00:10:17] Just. Lansing Dang it. Um.

Randell Beck: [00:10:19] The beauty of every person I’ve heard say it until today has said it that way, right?

Robert Mason: [00:10:24] It’s just the way it sounds. It’s the way it looks.

Randell Beck: [00:10:26] What do we know? Right?

Robert Mason: [00:10:27] We don’t. We don’t know what we don’t know. Right. So the beauty about shooting the Light 42 from Lansing on some of Edgar’s practical shooting classes is the dang rifle just shoots so flat and it’s so easy to pull that trigger and that there’s not a lot of movement because it’s made so well. And the thing that Edgar is so passionate about is small targets. You know, you got to focus in and you got to shoot at something really small and you’ve got to be wired in. And golly, I’ve been yelled at so many times by Edgar. I mean, I go home, my wife is just like, Well, you know, how many times did Edgar slap you? And I’m like, Oh, half a dozen. God, it’s getting embarrassing, but.

Randell Beck: [00:11:13] But he deserves it.

Robert Edgar Mills : [00:11:14] So every single time.

Robert Mason: [00:11:16] Last summer we were out there, Edgar and it was about 107 and it’s a gravel, it’s a gravel pit, whereas shooting ranges and we weren’t stopping for water. And, you know, we all think we’re hard guys, right? And so Edgar’s not going to stop and drink some water. I’m not going to stop and drink any water because that’s just, you know, how dumb I am. And at one juncture I said to Edgar, I said, I’m going to fall out, Edgar, if I don’t drink some water. And Edgar is like, Yeah, me too. I was like, Well, what the hell are we waiting for? By then, it was way too late, man. I just lost the plot. I couldn’t even shoot the Lansing rifle. Well, after that, so was that.

Robert Edgar Mills : [00:11:56] I think that. Was that a match? Was that like a No?

Robert Mason: [00:11:59] Of course it was a course.

Robert Edgar Mills : [00:12:00] Yeah. It was like that two gun course or something and.

Robert Mason: [00:12:02] Squatch smacked me in the head. He’s like, Dude, pay attention, man.

Randell Beck: [00:12:06] Hydrate plentifully and often.

Robert Mason: [00:12:09] Yeah.

Robert Edgar Mills : [00:12:10] Water is for the weak.

Robert Mason: [00:12:11] Yeah, that’s what we were saying. But we were both going for our cooler water.

Randell Beck: [00:12:15] Water is your friend that gets you where you’re going to go. It provides cover and concealment. Water removes you from the tactical environment. Water’s great.

Robert Edgar Mills : [00:12:24] Oh, man.

Randell Beck: [00:12:26] Of course I’m talking about a different kind of water. Yeah. Yeah.

Robert Mason: [00:12:29] So, Cam, you’ve got just an extraordinary backstory coming from from Asia. Why don’t you get in a little bit of that on how it was coming to America, What prompted all of that? And I mean, you know, you want to be an entrepreneur and you are you’re a successful businessman. Tell us a little bit about your backstory.

Kham Matt Phanthavong: [00:12:48] Well, how much time we got?

Robert Mason: [00:12:50] We got some time. We got some time.

Kham Matt Phanthavong: [00:12:54] I mean, I’m just like any other immigrants to the US, you know, from the 70 seconds and 80 seconds. We’re the byproduct of the Communist war. You know, ever since I can remember as a kid, you know, every three, 4 or 5 months we would have to leave the village in the middle of the night because my dad’s like, Hey, I was in town today and somebody’s asking about me. That’s way too close. We got to go. So ever since I was, you know, as far as I can remember, up until I was six years old, that’s when I. That’s. That’s like I had enough. We can get out. So we try to escape into Thailand. At six years old. We got in a boat and we’re just paddling along the Mekong, pretending like we’re just going upriver. And as we go up, he keeps going further and further towards the middle. Of course, the Border Patrol kind of figured out what’s going on and start shooting up shooting at us. So was six years old. I was grazed.

Speaker6: [00:14:00] With an AK.

Kham Matt Phanthavong: [00:14:02] Bleeding in the bottom of the boat. But yeah, they ain’t stop shooting until we get probably halfway across the the Mekong River and the the Thai Border Patrol starts shooting back, and that’s when the commies stopped shooting at us.

Randell Beck: [00:14:17] So they wound up with somebody better to engage at that point. Yeah.

Kham Matt Phanthavong: [00:14:21] Well, they’re on the Thai side. They had Ares. So, yeah, for two years we were stuck in a shithole refugee camp in Thailand, biding our time, waiting, waiting for our names to be called. You know, if, if we chose to go to France, Australia or anywhere else, we’d be out at refugee camp within six months. But my dad wanted to come to us, so we waited two years. Wow. So we finally made it to the US in 1980. Yeah. And what I keep telling everybody was like, Well, you know what? If I can make it in this life, anybody can. Because the first English teacher I ever had was watching Scooby Doo and Bugs Bunny. So those are my English teacher in the refugee camp. So coming to the US pretty much didn’t know a lick of English. You know what you learn from Scooby Doo, wasn’t it? Yeah. So and you know, and we were here since 1980, October, 1980. I didn’t know what Halloween is. And, you know, a bunch of kids come knocking on the doors, like dressed up as ghouls and goblins. What’s this?

Robert Mason: [00:15:36] What kind of nightmare is this?

Randell Beck: [00:15:37] Where did you guys land when you got here?

Kham Matt Phanthavong: [00:15:40] Uh, we were sponsored by a Catholic church. That’s the only way that we were at any refugee or that we were able to come to the US. We had to be sponsored and. Uh, get assimilated into the US culture and society by the church groups. So our family was sponsored by a Catholic church in Cedar Falls, Iowa. A culture shock.

Randell Beck: [00:16:09] I bet it was.

Kham Matt Phanthavong: [00:16:10] Started out second grade. Don’t know. A lick of English. And I’m looking around. Who are these people? Now and then about 82, we moved down in Georgia and we’ve been here ever since.

Randell Beck: [00:16:24] The whole family came.

Kham Matt Phanthavong: [00:16:25] Yeah, Yeah, we moved down here just because my dad couldn’t find a job in Iowa because he didn’t speak English. You know, he would take me to job interviews. And at eight years old, I was the translator. So, you know, they look at him a little weird, like, why? Why is this kid talking for you?

Randell Beck: [00:16:44] And what did your dad do?

Kham Matt Phanthavong: [00:16:48] We move down here? He found a job as doing landscaping work and working nursery farms and pretty much manual labor. And, you know, he was able to feed the family and, well, he was too proud to take handouts and, you know, the welfare and food stamps. He’s like, no, we’re we didn’t we didn’t come all the way to America for that. So he took two jobs. He worked during the day. He worked in nursery farm landscaping at the night. He works at a brick plant. So two jobs within two years, we moved to Georgia. He was able to buy us a house.

Speaker7: [00:17:23] Yeah. And.

Kham Matt Phanthavong: [00:17:25] The first house we ever bought, ever bought was in Jonesboro, Georgia, in the hood. But it was a house. Yeah. Yeah.

Randell Beck: [00:17:31] And so. And you became a machinist. What drew you to that? How did you how did that go? Oh, well.

Kham Matt Phanthavong: [00:17:37] I was working at a machine shop since I was 12. You know, back then, CNC machines didn’t have the auger, didn’t have the everything else to push automated chips out of the the back of the machines. I was only one small enough, skinny enough that when they shut the machine down, I can crawl in the back, scoop all the chips out, clean everything out. Then they start machines again. Wow. That was my job. I was sweeping floors and cleaning out the metal chips in the machines. And ever since 12 I’ve been off and on working machine shops, landscaping. That’s all. That’s all I knew. That’s what I grew up with.

Randell Beck: [00:18:15] Now, you said about seven years ago you decided you could make a better rifle. Yeah. How? Why? Like what? What drove you to that?

Kham Matt Phanthavong: [00:18:25] Well, throughout the years, I owned different rifles and different pistols, and it was just something didn’t just didn’t like about the feel, the fit and the finish. And, of course, you know, Cousin Pons works at the shop with me. He’s a he’s a Navy man.

Randell Beck: [00:18:41] Oh, good for him. All the best people are.

Kham Matt Phanthavong: [00:18:45] But, you know, he’s sorry, Edgar. We. We always talked about it and, like, well, you know what? Let’s. Let’s see if we can get our FFL and we can make the parts and. Put it together and just do some testing. And that’s when Travis came, came on board. Travis was introduced to my to me by Christian Stevens. Yeah. Yeah.

Speaker7: [00:19:09] And so.

Kham Matt Phanthavong: [00:19:10] Stevens, an airborne ranger, and of course, Travis, he had the 375 guy. So brought Travis on board and was like, hey, I want to be on some rifles, but I don’t want a colt. I don’t want an Anderson. I want something better. So pick Travis brain and say, hey, when you were out there in the desert. If you could have access to any rifle that you ever wanted, if you could build your own versus what the government gave you, what would you want? So we built everything around that. And, you know, and of course, the the 375 down in Benning did some of the testing for it and government animal or taxpayer animal.

Speaker7: [00:19:54] And so we.

Kham Matt Phanthavong: [00:19:55] We spent a year.

Randell Beck: [00:19:56] That’s an important distinction. I like the way you said that. Yeah.

Kham Matt Phanthavong: [00:19:59] Taxpayer We spent about a year and R&D and testing and until we the prototype 762 was taken up to Usasoc and the the guys that took the rifle up there for the competition first time they ever compete. Taking a prototype rifle up there. We didn’t know how how well it would do, but they came. They came away taking third place. Like, okay, maybe. Maybe our rifles are almost there getting there. And and that’s what that’s how I got started. Awesome.

Randell Beck: [00:20:33] Awesome. And your your your career is interesting. Tell us about where you’re from and and what you what you’re about.

Robert Edgar Mills : [00:20:41] All right. The short story on the I was, you know, just wild and crazy youth. That’s it. I was in trouble a little bit. No siblings or anything, you know, So I just kind of ran do my own thing. I wanted to join the Army. I knew I was going to join the Army because I was kind of like a G.I. Joe kid, you know what I mean? Like playing war and all that stuff as a youth. When the army when I was a teenager out of high school, I’m colorblind. A lot of people don’t know. And that precludes you, as you know, from doing a lot of stuff in the military. So my first job in the military, I’m not even going to tell you what it was, but it wasn’t what I wanted to do. It wasn’t what you want, which was I wanted to be an infantryman.

Randell Beck: [00:21:20] Interestingly enough, my first job in the Navy wasn’t what I wanted to do.

Robert Edgar Mills : [00:21:25] So. At MIPS. When I got the bad news, I’m like, Hey man, you can’t. You got here’s your options. I took the shortest enlistment term at that time. It was two years and 20 weeks. The 20 weeks was basic in it and then two year tour. So I took that. I got out because it was nothing like I thought the Army was going to be. Oh, it was horrible. But the good news is I was in Nuremberg, Germany, so, I mean, it was bearable because Germany is fun. Good beer? Yeah. Just good times all over. But I got out. I was out for 3 or 4 years. During that time, I was just a bouncer and a bicycle messenger in Atlanta. And that was it. Carefree lifestyle. And then I got my wife pregnant. So now I had to start making big boy decisions. So I went back in the army. This time I was smarter, knew my way around the system a little better. So anyway, I was an infantry man, had some trouble with the security clearance, so I think I had a Ranger battalion contract. Didn’t didn’t get that because you got to have clearance. End up going 82nd. Spent. Almost almost nine years and 82nd. Uh. Went to my first deployment. I got my security clearance while I was deployed. Like all the all the admin stuff was still happening in the background. I came back to my security clearance being approved. Within a month of being back from Afghanistan. On my first trip, I was in the course, so that was it. After that. And then 16 plus years in SF with 10th group.

Randell Beck: [00:23:11] Now, not everybody that’s going to hear this knows what all this means. So 82nd.

Robert Edgar Mills : [00:23:16] 82nd Airborne Division. Yeah. That’s the smoke.

Randell Beck: [00:23:20] Jumpers with guns.

Robert Edgar Mills : [00:23:21] Yeah. Alcoholics Anonymous. Aa. There you go. Also known as all American. But it’s a massive division, Massive division. Three brigades of. Parachute, you know. Troopers and.

Randell Beck: [00:23:38] The army. By the way, they administer airborne training for all the surfaces. Army owns parachuting. So like. Ranger goes to Army Jump School 82nd goes to Army Jump school. Seals go to Army Jump school. Now, these days, special boat units go to Army jump school these days.

Robert Edgar Mills : [00:23:52] That’s a little I think the Navy now has a jump school. That would be after my time.

Randell Beck: [00:23:57] Yeah, that would be. Well, they have they have advanced training for them. But as far as qualifying them initially, yeah, I think at least in my day, everybody went to brag.

Robert Edgar Mills : [00:24:05] I think one of my buddies who’s a SEAL, I think the Navy ended up getting their own static line because one, it’s unpleasant. It’s not that the school is hard and unbearable and all that. You got to run a lot. And but they’re sending hundreds of people through school week and it’s a two week school or three week school. It’s just constantly churning.

Randell Beck: [00:24:23] So much has changed. You know, when I was there, the special boat units was one of the places I was at. That was a that was an add on to the SEAL team. Right? Right. Those are teams themselves now. They’re full career paths by themselves nowadays. And it wasn’t that way then. Yeah. And then SF When you say SF, that’s Special forces. Yeah. Which is forces. Green Berets.

Robert Edgar Mills : [00:24:41] Green Berets, Yeah. Yeah. So I had an uncle, I never met him, but in my household coming up, I was born in 1972. He was killed in 1967. However, you can imagine growing up like they had this big giant picture of him up on the wall and he was wearing his Green Beret and he had his aviator sunglasses on. And it was one of the things that I just looked up when I was a kid and was like, I want to be that dude. And fortunately, his name was his name was James Gordon Williams. Jimmy Williams. Fortunately, he was a he liked to take pictures, so he did three well, two and a half tours in Vietnam. And he would always take pictures. And back in the old days, they made slideshows, you know, like the little carousel things. And when I was a kid, man, I would just sit and look through just hundreds and hundreds and hundreds of pictures of him and his team in Vietnam doing Vietnam stuff. Yeah. And I was I was locked in there like I had to have it. Yeah, it was awesome.

Randell Beck: [00:25:42] Yeah. And you retired. You had a full career.

Robert Edgar Mills : [00:25:45] Yeah. 25 years. Yep, yep. 25. Long, retired as E8 Master sergeant. Yeah. Yeah. That was kind of strategic one. Well, you know, I didn’t have like, a charmed career or anything by any means, but I retired as a team sergeant and that’s the way I planned it. So. And I got almost four years of team Star time, which is kind of unheard of.

Randell Beck: [00:26:06] A little bit worth it, though, right?

Robert Edgar Mills : [00:26:07] Yeah, That was split up amongst two different tours. So I ended up doing company operations sergeant twice, which anything to stay out of like the S shop. That battalion because you’re still down on the that’s that’s E8 is the last place you’re doing the work.

Randell Beck: [00:26:24] You know not quite an office job.

Robert Edgar Mills : [00:26:26] Yet. No it’s not. Yeah right. He hates the last place where you’re still on the ground with your team. After that, it’s just.

Randell Beck: [00:26:33] Administrative and PR and behind the.

Robert Edgar Mills : [00:26:36] Desk. Yeah. Or in front of not.

Randell Beck: [00:26:38] Yeah. In front of a reporter or helping out a general.

Robert Edgar Mills : [00:26:42] Well, it’s just. It’s the bureaucracy. That’s where the bureaucracy starts, even at the group level in battalion level. So anyway. And part of that anyway, so I retired after 25. Happy to do. I didn’t miss, I don’t miss a day of it. I miss all my teammates and and that kind of thing. The good times and doing the doing the work. But you know these days there’s a lot of politics in the military and I’m glad to be be over with that again.

Randell Beck: [00:27:14] He anticipates my question. I was about to turn the political corner here because we have today the most politically incorrect show yet. We have a manufacturer of assault weapons and a users of assault weapons in this room. And basically, you know, the world’s trying to put us all out of business. Yeah. Yeah. Somehow, some way. Right. Any reactions? Any thoughts?

Robert Edgar Mills : [00:27:39] Well, about politics, I’m a libertarian, so I believe everybody should own a gun, even to the extent I’m gonna to go a little further, I follow a guy called. Armed felon or something like that. He was a felon, got his rights back through a process, you know, and now he advocates. So even then, I agree that once you paid your dues, you should be able to own.

Randell Beck: [00:28:05] I don’t disagree with that. You know, the guy, the the felon with a gun has a choice to be a good guy or a bad guy. Right up to the time he faces up to somebody like Robert here, who’s going to convince him otherwise if he makes the wrong choice. And that seems to me to be a very fair way to do.

Robert Edgar Mills : [00:28:19] Check it out. Everybody has those same choices. They they just That’s my point. Felon or just.

Randell Beck: [00:28:23] Yeah, that’s my point. So why should he? Exactly. There’s no difference.

Robert Edgar Mills : [00:28:26] And so crimes, crime, no matter what you do, if you pay your dues, you pay.

Randell Beck: [00:28:30] It seems like a fair way to administer things, just like, you know, we all take care. So you take care of ourselves where it belongs.

Robert Edgar Mills : [00:28:37] To begin with, I’m kind of an absolutist on the Second Amendment. Sure. And the First Amendment and all the other amendments.

Robert Mason: [00:28:42] But there’s a reason why it was the Second Amendment.

Robert Edgar Mills : [00:28:44] That’s right. So I’m an absolutist on that. Like, I think everybody should carry a gun every single day.

Kham Matt Phanthavong: [00:28:50] Amen. I’m all for that.

Randell Beck: [00:28:53] And how does a manufacturer of assault rifles deal with the idea that they want to ban assault rifles? What are you going to are you going to become a government contractor or do you have other thoughts besides that? That’s one way to do I.

Kham Matt Phanthavong: [00:29:05] I guess if hopefully that that day will come. And if it does, I guess we’ll go back to manufacturing parts for the big boys. We’re. You know, currently what’s paying the bills and what Kickstarter, the rightful side or the manufacturer of machine shops. We make parts for other companies and a lot of companies we can’t mention because of NDAs and whatnot, But a lot of the a lot of the big boys in the country, we make parts, supply parts for and you know, and some of the parts we make were produced. It goes into other parts and other equipment that that goes into the consumer markets.

Robert Mason: [00:29:48] You got into doing some slide work and some slides and doing some different things like that. A matter of fact, you did My Pistol, which I use the first time I ever even shot it was on your range and I think I got like 18 expletives thrown at me real quick because of that.

Randell Beck: [00:30:04] And you have to do full disclosure here because the gun conversation thrives on details. So what pistol is this?

Robert Mason: [00:30:09] It’s a Glock 42. Glock 42. Oh, no, it was a Glock 34. Sorry. Excuse me. And I’d never I’d never used it in a competition before. And Edgar was not happy with the way I would rack the slide after I dropped the mag. And then I had to use a bigger slide or. Yeah, slide button. I had to put a bigger slide button in there because my hands are big and I kept missing it aside. But yeah, Edgar Edgar gets his point across and he’s a fantastic illustrator of what to do wrong. I mean, right. And he tells me what to do, what what I’m doing wrong. And I actually listened to him and I go home and I practice that.

Kham Matt Phanthavong: [00:30:51] So how many times you slap him?

Robert Edgar Mills : [00:30:53] Zero times, man. I’m just a direct communicator.

Robert Mason: [00:30:56] There was a couple of he would push dirt at me, kick dirt at me, you know? So it was all good stuff, man.

Robert Edgar Mills : [00:31:06] Well, look, if you tell somebody something once and they are twice.

Robert Mason: [00:31:11] Yeah, That was the day I was breaking down with them.

Robert Edgar Mills : [00:31:13] Come on, buddy. That’s.

Randell Beck: [00:31:14] Don’t make me repeat myself.

Robert Mason: [00:31:16] That was when I had the. When the heat. The heat was getting me.

Robert Edgar Mills : [00:31:19] Heat stroking out.

Robert Mason: [00:31:20] I was. It was bad.

Randell Beck: [00:31:22] And you said Cam did slide work on it? Yeah.

Robert Mason: [00:31:24] Cam did the slide work. And the gun is sexy as all get out. It’s a good performance. That’s a great.

Randell Beck: [00:31:33] First. That’s the first time I’ve ever heard a Glock and sexy as all get out in the same sentence.

Robert Mason: [00:31:37] I think it’s sexy. I think it looks damn good.

Robert Edgar Mills : [00:31:40] It does look good. Yeah, it does.

Robert Mason: [00:31:42] Yeah. Even Travis said he wanted to. He’s like, Man, I’m sold. I’m going to do this.

Kham Matt Phanthavong: [00:31:46] I think Travis did have his 43 x cut. I mean, but, you know, all my clocks are the guinea pigs. So when before we cut on your slides or anybody else’s slide, I have a clock say, hey, punch test on mine first. Yeah. If you, if you, if you screw up. I don’t. I don’t have to replace somebody else’s slot. It’s my slot. It’s my. It’s my pistol. So you can screw up mine.

Robert Edgar Mills : [00:32:11] Yeah. I’ve been looking for a spot. I got a 34. I want to get a optic cut in. It’s an old gen three.

Robert Mason: [00:32:16] You’re looking right at the guy.

Robert Edgar Mills : [00:32:17] Just tell us.

Kham Matt Phanthavong: [00:32:18] What we know. A guy I think you want to. You want to put on there? We’ll cut it for you.

Robert Edgar Mills : [00:32:22] Yeah, I’ll get with you on that for sure.

Robert Mason: [00:32:23] Yeah, definitely do that. And. And you sponsored his Mogadishu mile last year with a coupon I think a 500 or $250 coupon.

Robert Edgar Mills : [00:32:32] Yeah, that’s right. Yeah. I think he gave us a couple of. Significant discounted to.

Robert Mason: [00:32:39] 50 and $500.

Robert Edgar Mills : [00:32:41] Those guys, I hope they don’t just have them sitting on their bookshelf somewhere. Well, I think they they got those rifles.

Robert Mason: [00:32:48] I’m not sure if they did or not.

Kham Matt Phanthavong: [00:32:50] I’m not sure. Usually they called in or email Misty on that one. Okay.

Robert Edgar Mills : [00:32:55] Yeah, I didn’t follow up with that to see if they ended up going to get the rifles. Man, I don’t know because I don’t know. That’s pretty significant.

Robert Mason: [00:33:03] That was the number that to me, that was like the number one.

Robert Edgar Mills : [00:33:05] That was the top prize. Yeah.

Robert Mason: [00:33:06] Yeah. So our boy, you know. Yeah.

Robert Edgar Mills : [00:33:09] Oh, Scott got that. Scott got that.

Robert Mason: [00:33:10] That’s right. And he’s the only guy that doesn’t really need a gun because he’s.

Robert Edgar Mills : [00:33:14] He always needs a SWAT officer. He always needs.

Robert Mason: [00:33:16] Guns. Yeah, he’s a government issued guns. Yeah.

Randell Beck: [00:33:19] Yeah. No, Robert likes to shoot competitions. He’s going to all these things and shooting. What? What do you do? Fitasc. No, that’s shotgun Ipsc. Yeah.

Robert Mason: [00:33:29] Yeah. Gapa and stuff.

Randell Beck: [00:33:32] And then are you the one training him to do this? Is he doing well?

Robert Edgar Mills : [00:33:34] Well, yeah, kind of. I do competition and he shot several of mine, so I do competitions as well. They’re obviously outlaw competition. They’re not sanctioned by any organization. Sure. Yeah. But every year, twice a year we do a called the Oz challenge. So in April it’s a one day and then in October, it’s the Oz Challenge, Mogadishu Mile. It’s a two day event to commemorate the the the battle of Somalia. Yeah. I do themed matches throughout the year, like 4th of July. We do the Sons of Liberty Match. That’s when I met.

Robert Mason: [00:34:07] You last year.

Robert Edgar Mills : [00:34:08] Yeah. And then, like Christmas, we do the baby. It’s cold outside, you know, And it might be a two gun or a pistol match or something like that. And the prizes are small. I just give away training or something like that. But. But the challenge, both of those, they’re sponsored by, you know, we reach out to different people and try to get prizes and stuff. Crate tactical always there, always there for me. So, you know, we give away steel targets and stuff. Salty Britches always sponsors me. I don’t know if you know those guys, but they make a. Shave. Shave cream for like and they got a so calm contract but for ultra runners and like you know Navy SEAL type it’s good for that kind of stuff so they always sponsor and and he got us last year October’s coming up buddy.

Kham Matt Phanthavong: [00:34:58] Hey reach out to.

Robert Edgar Mills : [00:34:59] Me Coming up Yeah reach.

Kham Matt Phanthavong: [00:35:00] Out to Misty. It’s right around the corner. Yeah, she she pretty much runs the show down there. I mean, she. She keeps us in line. Yeah.

Randell Beck: [00:35:07] Do you do apple seed or anything like that?

Robert Edgar Mills : [00:35:09] No, I shoot personally I shoot an IPA. Normally in the carry optics I haven’t been I ain’t ranked in IPA because of chasing matches is a full time job in itself and I ain’t got time to chase matches, but I go out and shoot competition too, so that people understand that I’m not just some dude, right? I’m out shooting.

Randell Beck: [00:35:32] Set yourself up as an expert.

Robert Mason: [00:35:33] Well, I believe I’ve heard you say, Edgar, that one of the problems that you have with competition shooting is when you’ve shot for real and you’ve you’ve shot at people that are shooting back at you and you’ve done tactical work for real, that you just kind of shake your head about all the rules and regulations.

Robert Edgar Mills : [00:35:52] Well, not really, but there are some that are significantly, I think, false. Like when you got to run with your weapon pointed down range, but you may be running up range. Yeah. So that but it depends on the game you play, whatever game you’re playing. I think competition is important for defensive shooting or offensive if you’re a military or SWAT type guy. Yeah, because that’s. Competition. Shooting is closer. Closer replicates real life engagements than NRA shooting at a bull’s eye target or bullseye shooting because you’re under time and you and you have to manipulate on the move or or or whatever behind whatever it is. Any competition better replicates doing nothing real engagements than hey, take your time. Breathe. Pull the trigger slow. That’s just not real stuff. They teach it.

Randell Beck: [00:36:48] That’s marksmanship. It’s not practical.

Robert Edgar Mills : [00:36:49] Shooting. Right? That’s right. It’s bullseye marksmanship.

Robert Mason: [00:36:52] So I believe Santa Claus got you one of those red dot dry fire.

Robert Edgar Mills : [00:36:57] Right? Santa got me one. Dry firing is critical. Yeah. And with that, you get feedback. If you’re just dry firing against the wall, you have to hold yourself accountable. If you got some and all these little. What was that one called? I forget the name. I forget. No, there’s that one. There’s I got a system that’s called. Smokeless range. And that’s a that’s a good one because it’s automated video and you can set up your own course of fire or there’s videos of situational things. So you move in. So that’s like dry fire on steroids. Yeah, it’s an airsoft gun, but with a laser. So you get feedback.

Randell Beck: [00:37:39] I’m in the shotgun world and they have a thing. It’s like those virtual golf courses, you know, where you hit the ball and you can see, you know. So they put the video of the target flying up there. And when you pull the trigger, it puts a laser up there and records where you were, whether it’s a hit or a miss or whatever. That’s how that’s how the it’s an interesting thing.

Robert Mason: [00:37:57] Now, Randy, you are a pretty well to do shotgun shooter champion. What did you win?

Randell Beck: [00:38:04] Well-to-do implies greater wealth than I possess. Okay. Because I spent it all on shotguns.

Speaker8: [00:38:12] He’s an accomplished all those.

Robert Edgar Mills : [00:38:16] Well, look, man, those shotguns, they’re some like $25,000 shotguns floating around the Nellies.

Robert Mason: [00:38:23] And some of.

Randell Beck: [00:38:23] Those one of my friends who lives back here by my house just got one up for sale right now. He’s looking for 65 on. And it’s not even a well known brand. Shotguns can get silly expensive Yeah. Gary, my friend, is a former US team shooter and we go out on the weekends. We do all our training and he brings a $75,000 boss hammer gun every weekend, shoots it for practice. Hammer gun built in 1882.

Robert Edgar Mills : [00:38:48] I don’t even drive a $75,000 car.

Randell Beck: [00:38:50] It looks beautiful. It looks brand new. But listen, the shotgun world is crazy. It’s crazy. I will say one of the events I went to, they had a four bore rifle on a table in a leather case. Big African, you know, an elephant gun. Yeah. It shoots a solid slug about that big around. It looks like it looks like a super like a like a four gauge shotgun. But it’s it’s a rifle. And the engraving on this thing was so fine that it looked like they’d printed a photo onto the receiver. Right. And. So I was like. Can I look? He’s like, Yeah, do whatever you want. So played with it a little bit and it was nice. I put it back on the table and I was like, What’s the what’s the price on this is our ask on this is 250 laying on a table under a tent at a at a competition. Madness. Madness. Yeah. But it sure was nice to look at. Hey, man.

Robert Mason: [00:39:42] And that’s not 250. That’s 250,000.

Robert Edgar Mills : [00:39:45] 250.

Randell Beck: [00:39:46] That’s right. 250 K.

Robert Mason: [00:39:47] So where did you learn to shoot shotguns? You’re in the Navy.

Randell Beck: [00:39:51] My dad was a upland hunter when I was growing up, so we did a lot of dove hunting and I got to go on occasional pheasant or quail or whatever like that. And then. In the Navy because I was very familiar with the 12 gauge pump shotgun. That was my weapon of choice for board and search and stuff like that. And. So post-navy. After the Navy, I discovered skeet and then later sporting clays. And that was just so much fun. I just stuck with it and kept working and got a little coaching here and there and practiced and put 10,000 rounds a year down when I started competing, right, 10,000 rounds down the barrel every year because that’s what you got to do. And so that’s how it happened. Yeah. And my own personal weirdness is I really like the side by side shotgun. So when I compete, I compete with an old WC Scott London gun from 1882. And it’s a side by side, but it works just like the rest.

Robert Mason: [00:40:48] National Champion Were you a national champion?

Randell Beck: [00:40:50] So what you’re referring to In 19, I went to the Vintage Cup and won the world side by side. Ten gauge Hammer division. Wow. I’m a warthog. I like the big stuff. Yeah, I’m a I like artillery. Should have been in the army. Although, although the army’s guns aren’t as big as the Navy’s guns, I don’t know why I would say that. Close.

Robert Edgar Mills : [00:41:09] So. So shotguns in the gun world, in my view, is like golf in the sports world. That’s where the luxury is at.

Robert Mason: [00:41:15] So our golfers, athletes. Edgar. Of course they.

Robert Edgar Mills : [00:41:18] Are. Yeah.

Randell Beck: [00:41:19] So shooters. So I have to redeem myself for Edgar now. Also took the Colt course and got qualified as an armor. So I built my own AR and my own 1911. There you go. Very good. They’re pretty neat guns. So when.

Robert Mason: [00:41:30] You eat somebody, this guy can.

Randell Beck: [00:41:32] They’re pretty neat guns. They work. They work as designed.

Robert Mason: [00:41:35] Start a shotgun division.

Randell Beck: [00:41:37] But so this leads to an interesting question then, because being in the shotgun world, you know, this is sport shooting, right? It’s like you say, this is golf. And there’s a there’s a division of there’s a group of guys in this in these competitions that like because they use side by sides instead of modern guns and their dress, you know, they put the tie on a little British caps and they have a good time with it. Right? So so this is not what you’d call practical shooting, right? No. Right. Yeah. It’s fun. It’s heritage gunning. Yeah. So if I wanted to do some practical shooting type competitions like you guys do, I guess I could come to you and get some training and, like, really learn how to utilize the AR or the or the pistol in a tactical environment. Right, Right. Yeah. There’s nothing tactical about sporting clays. No.

Robert Edgar Mills : [00:42:19] There’s nothing tactical about practical shooting either. Tactical is an application, right? Shooting is shooting. So, yeah, of course I do private sessions. I do. I do women’s only courses. I do youth courses. I do. And then and then kind of to catalog is practical pistol practical or rifle dynamic pistol dynamic rifle dynamic to gun. Then I got like an everyday carry course that it’s pistol, obviously, but it’s focused on concealability and an environment kind of stuff. What else? I got a million of them. I don’t even know my own catalog.

Randell Beck: [00:42:57] But so. So the bottom line is there’s lots of training available for you.

Robert Edgar Mills : [00:43:00] Yeah, tons of it. And I’m happy. And in fact, I like doing, like, custom courses for different groups. Sometimes I have groups. Speaking of Salty Britches, they came down once, a bunch of ladies came down and they wanted to. It was a fun week. They did like an Airbnb. They went out and North Georgia hiking and they went shopping and then they wanted to do a day of shooting. So obviously I was a little less, uh, what’s the word I’m looking for? Abrasive. Yeah. Yeah, you were nice. Nice. So they had fun and we were looking at them, right? I didn’t kick dirt at them, so, you know, so I paired it to their skill set, and they got a lot out of it. It wasn’t just a bullcrap day to go put rounds downrange. They learned. Yeah, but they learned at a at a they can do that anywhere at a pace.

Robert Mason: [00:43:50] Now what do you do for those folks who don’t own firearms, rifles or pistols? Do you provide them? Yeah, of course.

Robert Edgar Mills : [00:43:57] I got yeah, I got a little arsenal of Glock 19 seconds and real basic AR 15 seconds. Yeah, because I do have a lot of people that are looking somewhere to learn. Yeah, but they’re nervous about buying a gun because they don’t know what to look for or whatever. So they come out, get the loud noises and everything out of the way. Understand it. It’s not a death machine. Depending on what you’re using it for. Yeah. And then, yeah. So and then and I also, man, I have tons of customers. Hey, Edgar, can you go to the gun shop with me? I’m going to go buy a gun and I’m happy to go.

Robert Mason: [00:44:34] Well, maybe you could have some test. Lan Xang light 42 lying around.

Robert Edgar Mills : [00:44:38] I would love to do that.

Randell Beck: [00:44:41] Making deals. Making connections.

Robert Edgar Mills : [00:44:43] Today. That’s what I do. I would love to do that because.

Robert Mason: [00:44:45] If those people shoot Cam’s guns, they’re going to shoot better. They’re going to like the way it feels. Love it. Yeah. I’m serious. You think I’m joking?

Robert Edgar Mills : [00:44:54] But it’s the truth. Well, I’m going to name the name of the rifles that I have, but there was an emerging deal with them. Yeah, that didn’t happen. So I’m not beholden to. So the door is open.

Robert Mason: [00:45:06] The door is open. Yeah.

Robert Edgar Mills : [00:45:09] They weren’t local either. I’m a big local. Dude. I like to buy local support. Local. Et cetera. Et cetera. Feed the community. So I’d far rather work with a local company than a Texas company or.

Randell Beck: [00:45:22] In our in our shotgun world, we we are very serious about introducing people the right way because the more fun they have and the better they do upfront. Absolutely, man. Yeah, right. And I’m no trainer, right? I mean, I have. Navy training background. But I’m not I’m not a coach. I don’t really know what I’m doing. But I will always somebody wants to shoot, I’ll take them to the range. I’ll always front them the first day, first range feed and the ammo and, you know, and start them off the right way and make sure they’re hitting targets and having a good time and learning how to use the weapon properly. Right? And so in a training environment, you want to be be sure to do that and have them start on good gear. Right. And not on some. Absolutely not on some Sears and Roebuck gun. Right? Yeah. You know.

Robert Edgar Mills : [00:46:01] It’s very important how you get the new shooters. Yeah. Their first experience.

Randell Beck: [00:46:05] Because otherwise it’s intimidating, loud and annoying and they go home unhappy and sweaty.

Robert Edgar Mills : [00:46:09] And that’s my goal, is to grow the community whether they want to competition or whatever. And it doesn’t matter.

Randell Beck: [00:46:16] And in our world, we’re very intent on getting women involved because with the women come their boyfriends, their husbands and their kids, you know, in the shotgun world, people really are looking at it like women are the growth of the sport, and that.

Robert Edgar Mills : [00:46:28] Is the growth over the past, I don’t know, five years or so, women have been the fastest growing demographic.

Randell Beck: [00:46:35] This is our politically correct segment of this show. So but it’s the truth.

Robert Mason: [00:46:39] I’m a licensed instructor, NRA instructor, pistol and rifle. And whenever I’ve done any courses or assisted with any courses, at least 50% of those classes are women. And so when you ask the question, why are you here, a lot of it is, well, I live by myself or I live in the city and I’m scared and I want to know how to defend myself against people like, you know, bigger predator types of folks. So, yeah, women, if you can get to that block, that’s going to be real important. Yeah.

Robert Edgar Mills : [00:47:08] No, it’s very important. And with that, everybody has different learning styles, not just men and women, but individually people learn differently. So if you do the same thing over and over, some people get it, some people don’t. So I kind of mix up my training style as well. Sometimes there’s some a heavy classroom portion, sometimes there’s a lot of hands on in the classroom with the and then sometimes it’s jump right into the range and start start doing things. So, so there’s different. Now, I’m by no means an academic, but I’ve taken a couple of courses and I think I understand how to train. As an instructor, how to be an instructor and effectively effectively deliver. Of all the people.

Robert Mason: [00:47:52] That I’ve trained with, Edgar, you are probably you go further into depth. I mean, you’re right there on the left or the right and you are constantly giving the student feedback, immediate feedback, you know, and usually it’s positive. I’m just kidding.

Randell Beck: [00:48:10] Well, you know, Robert’s not the only I mean, that’s your reputation in the market, too. He’s not the only person I’ve heard that from, so. Yeah.

Robert Edgar Mills : [00:48:17] Yeah.

Robert Mason: [00:48:18] Well, it’s like lancing rifles, you know? You want the best shooting rifle. And I’ve sold some of your rifles to some of my friends, and, you know, you pull the trigger, it goes bang and it. And it hits what it’s going to hit. Yeah. So, Cam, I don’t want to get away from this this session without you explaining your the red elephant on your hat. Uh, I love this story.

Kham Matt Phanthavong: [00:48:41] I. Well, yeah. Lansing. Lansing in. In Laos. It means 1 million elephants. You have for centuries of Laos was known as the the land of the million elephants know of. And when when I applied for the FFL license, I was kind of got caught off guard and the ATF agents. So we’re wrapping up your interview. What are you calling your company? I’m like, Well, damn, I never thought about that far. I was trying to get a license first. So the first thing that popped in my head is like, Wow, nonstop tactical sounds pretty good to me. And, you know, I guess, like I said, the Atlanta elephants, for centuries it was that’s what was known at as and until, of course, the.

Speaker7: [00:49:34] The country fell to communism.

Kham Matt Phanthavong: [00:49:36] And when the communists took over, you know, if you go back to pre 1960, the last flag is a three headed elephant.

Speaker7: [00:49:45] Uh, not.

Kham Matt Phanthavong: [00:49:46] This. Whatever. Blue, red and white with a moon in the center. I mean, that’s just a common thing. Yeah. A lot of us, you.

Speaker7: [00:49:56] Know, not to get political.

Kham Matt Phanthavong: [00:49:57] But a lot of us. A lot of us don’t recognize that flag. You know, we’re still recognize the.

Speaker7: [00:50:02] The three headed elephant.

Kham Matt Phanthavong: [00:50:03] That’s the national flag last.

Speaker7: [00:50:06] So if I was to go in there.

Kham Matt Phanthavong: [00:50:08] If I was to go back to Laos today and start, you know, saying lines like this, lines like that, chances are I’ll get my ass kicked or jail or. Yeah.

Speaker7: [00:50:19] Wow.

Randell Beck: [00:50:19] Because it’s referring to the old.

Speaker7: [00:50:21] Yes, the old, you know, regime, I guess.

Speaker8: [00:50:24] Yeah, the old regime. I love the hat. I’m a hat guy. You see all the hats in the studio? That’s from businesses around Cherokee County. I love your hat.

Kham Matt Phanthavong: [00:50:32] Well, I’ll have to bring you one or mail you one.

Speaker8: [00:50:35] All right, man, I’ll wear it. I’ll hang it in the studio. It looks great. It does.

Robert Edgar Mills : [00:50:39] The logo is sweet. So I appreciate the art. I do all my own art and all my own logos and all that. And that’s a really. That’s a good one. That’s a cool logo. It is. It really is.

Robert Mason: [00:50:48] And there’s a story behind it.

Randell Beck: [00:50:50] Yeah. Now, in the guitar world, they have an amplifier called Bad Cat and the Bad Cats. When you turn them on and the lights come on on the control panel, the two eyes on the cat light up, too. That’s kind of cool. Here’s an idea for you.

Robert Mason: [00:51:06] I think I’ve seen that some in some of your. You did a video. I don’t know who did it.

Kham Matt Phanthavong: [00:51:10] I think Travis had it done. We we added the green eye just because Travis like, you know, night vision screen, you just make the ice cream. Yeah.

Randell Beck: [00:51:18] And actually I think you do know who did that video. Did you do.

Robert Mason: [00:51:21] The video or did Michael do it?

Randell Beck: [00:51:23] Michael did that.

Robert Mason: [00:51:23] Okay. All right.

Robert Edgar Mills : [00:51:25] Nice.

Speaker7: [00:51:26] Yeah, it’s a cool logo. Yeah. When?

Kham Matt Phanthavong: [00:51:28] When I when I applied for the trademark on the. On the logo, you guys never guess who challenged it.

Speaker7: [00:51:36] Who?

Kham Matt Phanthavong: [00:51:37] It’s probably an attorney on payroll. That. That probably just like. Hey, you know what? I’m. I need to earn my paycheck for this year. And let me challenge you to trademark. It was the attorney for the Oakland A’s.

Speaker7: [00:51:48] Oh, What?

Kham Matt Phanthavong: [00:51:49] Yeah. You would think based on based based on the way that my logo looked. University of Alabama would be the first one to pop your head, right? No, it was the Oakland A’s.

Robert Mason: [00:52:01] Which makes no sense.

Speaker7: [00:52:02] Yeah.

Robert Edgar Mills : [00:52:03] There’s probably a backstory. There’s probably a connection somehow. Well.

Kham Matt Phanthavong: [00:52:06] Back in the day.

Robert Mason: [00:52:07] Communist Chinese money in the bank.

Kham Matt Phanthavong: [00:52:10] Well, tonight they are from California. Yeah.

Robert Mason: [00:52:12] There you go.

Randell Beck: [00:52:13] My schedule for tonight is Moneyball. I was going to watch Moneyball tonight. It’s about the Oakland A’s. Is it? Yeah. Okay.

Speaker7: [00:52:19] Yeah.

Kham Matt Phanthavong: [00:52:20] Yeah. The guy just, you know, the attorney calls like, Yeah, you got one company that’s challenging your logo to be trademarked.

Randell Beck: [00:52:28] And the challenge was based on, what.

Kham Matt Phanthavong: [00:52:31] Back in the 20 seconds and 30 seconds, Oakland A’s had a cartoonish elephant standing on a baseball holding a baseball bat on his trunk.

Speaker7: [00:52:41] Huh?

Randell Beck: [00:52:41] That 70 years ago.

Kham Matt Phanthavong: [00:52:43] And based on their their petitions, that we’re not allowed to use an elephant as our company logo. And and so here I am on the Internet, Google, there’s about 500 companies with elephants as their logo.

Robert Edgar Mills : [00:53:00] I don’t think Oakland has the I don’t think that’s.

Randell Beck: [00:53:02] Going to survive. I don’t think the challenge will survive on that.

Robert Mason: [00:53:04] Never seen an elephant in Oakland.

Kham Matt Phanthavong: [00:53:06] Well, so we went back and forth a few times and I said, well, you know, 1 million elephants, you know, my country has been known there for centuries, thousands of years prior to the Oakland A’s ever come to existence. You know, it’s like my country’s been known for the elephants before, you know, the colonies moved to California existed. So. So, you know, I should have some leeway here. So after, you know, a few months of back and forth, it’s like, well, if you sign off on this that you are not getting into major league sports, but okay, well, okay.

Speaker7: [00:53:41] Yeah.

Kham Matt Phanthavong: [00:53:41] So, so all this just cost me $12,000, but. Okay. Oh, man.

Speaker8: [00:53:47] Yeah. Yeah. Well, it’s a nice hat. It’s a great logo.

Randell Beck: [00:53:49] Apparently. We’ll get you one. Generated some billings, you know, from the A’s and made it all work. You know, he made some money, so. Absolutely. That was his job, right? Oh, man.

Robert Edgar Mills : [00:54:00] Unreal.

Robert Mason: [00:54:01] Well, we’ve had a we’ve had a good time with you guys, and it’s great that you all came out and spent you spent half a day here with us, and we’d love to give lansang, you know, all the props for my shooting abilities, that’s for sure. And then get some some of your rifles out there to Edgar. Such as they are. Such as they are. And we certainly appreciate you guys coming. And you all have done. Thanks for having us. A bunch of stuff for me, that’s for damn sure.

Robert Edgar Mills : [00:54:27] Yeah. Appreciate it.

Randell Beck: [00:54:28] Any parting thoughts for the world on assault rifles or firearms training or anything else?

Kham Matt Phanthavong: [00:54:35] Oh, there’s no such thing as assault rifle.

Robert Mason: [00:54:38] That’s. That’s a made up word.

Kham Matt Phanthavong: [00:54:40] If there could be an assault.

Speaker9: [00:54:42] Yeah.

Robert Mason: [00:54:42] Assault hammer. Yeah. Assault pen.

Robert Edgar Mills : [00:54:45] It could be an assault phone if I hit you with it. Yeah. There you go.

Randell Beck: [00:54:48] Can’t disagree with.

Robert Edgar Mills : [00:54:49] That. Just want to plug my Osprey shooting Solutions.com. Check my website out. And also Southern Ornithological league. The url there is to team guys.com. That’s what the number two once again that is mostly private but there are some public pages you can look at to get a taste. So check those out if you’re interested in some unique training. Okay.

Randell Beck: [00:55:13] And how do they find Lansang if they’re interested in you guys?

Kham Matt Phanthavong: [00:55:16] Facebook, Instagram, Lance Tactical spell it l a n a n g tactical.

Randell Beck: [00:55:23] Now they can find you.

Robert Edgar Mills : [00:55:24] Lansang not Lance. I’m going to.

Robert Mason: [00:55:26] Have to change. I’m not to practice that.

Robert Edgar Mills : [00:55:28] Yeah.

Speaker7: [00:55:29] And they’re wrong.

Kham Matt Phanthavong: [00:55:31] Any other questions? Welcome to the south. Just give Misty at the shop a call and she’ll be glad to help you. Everybody out.

Robert Mason: [00:55:36] And if you think camp stuff. Misty Stouffer. She is.

Randell Beck: [00:55:40] Yeah, she is. And so so’s Nick, and so is Travis. Yeah, Travis.

Speaker7: [00:55:43] All those guys.

Kham Matt Phanthavong: [00:55:43] And of course, I forgot about Ryan. So I got though Ryan English name in there, you know, before he calls me up and gets mad.

Speaker7: [00:55:50] I was listening. You didn’t even say my name.

Kham Matt Phanthavong: [00:55:52] So Ryan is a former scout sniper. And, you know, of course, he he does a lot of stuff for us.

Robert Mason: [00:55:58] He’s a marine Corps, So, man, we’ve got it all covered here.

Randell Beck: [00:56:00] Yeah, it’s. Well, look outside the Navy. The military are still they’re still honorable careers. Thanks for coming in, guys. Really enjoyed it. Yeah. Thanks. Great conversation.

Robert Edgar Mills : [00:56:12] Appreciate it. Thank you.

 

Tagged With: Lanxang Tactical, Osprey Shooting Solutions

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