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Anna Kawar with Boys and Girls Club of America

October 20, 2022 by angishields

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Cherokee Business Radio
Anna Kawar with Boys and Girls Club of America
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Boys & Girls Clubs provide a safe haven for more than 4 million youth, giving them an opportunity to discover their great futures. Their mission is to enable all young people, especially those who need us most, to reach their full potential as productive, caring, responsible citizens.

Anna-Kawar-Boys-and-Girls-Club-of-America1Anna Kawar is a recent transplant to Georgia and originally grew up overseas in Ireland and the Middle East. She currently serves as a Senior Director of Implementation & Impact at Boys & Girls Clubs of America.

She has dedicated her career to supporting non-profits from diverse sectors in producing measureable outcomes for the people they serve.

She is passionate about continuous quality improvement, compassionate leadership, and ultimately, bettering the American social sector.

Connect with Anna on LinkedIn.

This transcript is machine transcribed by Sonix 

TRANSCRIPT

Intro: [00:00:05] Coming to you live from the Business RadioX studio in Woodstock, Georgia. This is fearless formula with Sharon Klein.

Sharon Cline: [00:00:15] Welcome to Fearless Formula on Business Radio, where we talk about the ups and downs of the business world and offer words of wisdom for business success. I’m Sharon Cline, your host, and I am thrilled to welcome back Anna Kawar because she’s got not only was she a great first guest, but she has some serious wisdom that I just kind of like would go back and listen to some of the words that she said. And it’s like, I want to touch on that. Want to touch on that. We only have so much time. So anyway, I’m really happy to have her back and I kind of wanted to ask her opinion about some of the shows that we’ve done, at least I don’t know. We’ve got about eight or so behind us, but I kind of wanted to ask her, you know, some of her opinions about some of the guests that we’ve had and maybe, you know, expand upon some of the the great wisdom that she has from working in various different industries. But mostly the coolest part is that she really has a heart for helping people and working in nonprofits. And I don’t know, I always kind of admire people who are like the greater good. I always think just about myself, just so you know. Thank you.

Anna Kawar: [00:01:21] Sharon Yeah, it’s awesome to be back. It’s been fun to listen to some of the shows that you’ve been doing and all the guests. It’s so happy that people have been coming on and talking to you, and I think you’ve always done a really great job of pulling out really great experiences and stories from everybody.

Sharon Cline: [00:01:38] Oh, thanks. Well, I mean, you’re like a perfect person to sort of be a template for that as well. And I think what’s cool about the show is that we’ve had so many different kinds of people in different areas and lengths of businesses. It’s like some people are just brand new getting started, like the LA monica’s with Ants inspections and then some people have been a couple of years and then some have. This is what they’ve been wanting to do their whole life. So it’s really cool. It’s it’s it’s interesting. Most of the themes are the same no matter where you are. Yeah. In your.Journey.

Anna Kawar: [00:02:10] Yeah. I mean, I think I think sometimes we underestimate the people component of business and really organizations are just a, an amalgamation of different egos and personalities and mindsets, right? I mean, every organization in the world is made up of people first and foremost, so. Well, I guess unless you’re an automatic factory or something like that. But still, people built it. People coded it. All of the all of the people are represented in there somewhere. So yeah, there’s always going to be those common patterns and stories and journeys, and it’s pretty fascinating to watch that.

Sharon Cline: [00:02:48] It is. And I like that you talk about that because it’s I always think it’s people, right? People first. But it’s it’s the personalities that can be just so varied and you just don’t know, like what when you hire someone, whether it’s going to be a good fit or not, or when you work with someone, whether or not you’re going to click and you hope you do and work is so much a part of our day that we hope that we don’t make a mistake in the kind of people who are interacting with most of our day, you know? But at the same time, I mean, I kind of like like what you’re going through right now. You’re kind of I know you’re about to hire someone and you’re kind of examining the different personalities and who who you think would fit best. But isn’t it so challenging to know?

Anna Kawar: [00:03:28] Yeah, I mean, I’m actually hiring three. Well, I had one person accept an offer last night.

Sharon Cline: [00:03:33] So.

Anna Kawar: [00:03:34] I have two positions. So if anybody is looking for to work in a nonprofit doing national large scale strategy, let me know. But I yeah it’s it’s been it’s it’s terrifying honestly because you don’t get to spend a lot of time with people when you’re interviewing and you don’t get to see them in action. In reality, you can do simulations and presentations and all of that. But you know what people are going to bring to the table in terms of their in terms of their, you know, how they approach things, how they approach problems is always the unknown. But I I’ve been thinking about this a lot for myself and I and I think just reflecting on the conversations you’ve had with people as well, I think it it really comes down to, at the end of the day, finding people who are willing to do the hard things and collaborating on finding those problems and working through whatever issues you have. You know, I that’s just been become one of my favorite things in people, whether it’s work, friendship, romantic, whatever. If you’re willing to just do what needs to get done to move the whole collective forward, then you really can’t go wrong, you know? I mean, you really can’t. Like if you’re willing to solve problems and do the best for the people around you, it’s you can still have conflict, but you’ll move through it.

Sharon Cline: [00:04:59] Do you know when you’re hiring someone that they’re not putting, just like they’re giving you word salad or they’re just giving you like, I don’t know, catch phrases that make it seem like I’m a great collaborator, but in general, like, I don’t know, I guess I think about this a lot. Like we’ve talked about this recently, about what it’s like to kind of try to almost pick apart someone’s personality above and beyond what they’re even saying in those moments. You know.

Anna Kawar: [00:05:22] I mean, the interview I don’t know the right answer to that. And there’s I don’t I’m sure there’s a whole science. I know there’s a whole science. Is there? I mean, there probably is. How you hire and how to figure it out. And it depends on the industry as well. I know for myself, I, I listen for certain things. So one thing is how many questions they ask and the quality of those questions, because if they’re if they ask kind of those canned questions or they talk a lot, then I already know that whether they’re nervous or not, their inclination is to is to take up a lot of space, and that’s fine. But that is a little bit of a warning sign that they that you’re either going to have to coach them to kind of step back and get curious and ask questions or that that’s their personality and they they that’s how they like to operate. So and then the quality of the questions matters because then I get to see what are they, what are they curious about, what are they thinking about? What problems are they already noticing? Because when I tell them this is the work we’re going to do, you know, what are they picking up on? And you can tell a lot from those questions they ask that tells you what experiences they have, what knowledge they already have, and in how their mind works in terms of tackling that. So that’s been some of the stuff I’ve been doing a little bit so far. And then we do some group panel interviews and just how they kind of interact with the whole group and their, you know, how warm they are. They’re, you know, do they laugh? Do they? You know, and again, I know some people are nervous, so it’s not fair to judge initially. So I don’t I don’t I always question that and give people a second or third chance if I think they’re qualified. But but yeah, that’s a little bit of what I’ve been doing for that piece.

Sharon Cline: [00:07:13] What are some other red flags that you see flying?

Speaker2: [00:07:16] I mean, I’m not.

Anna Kawar: [00:07:18] I’m not an HR expert by any means. It’s funny that we’ve gotten on.

Sharon Cline: [00:07:21] I know I’m kind of curious, too, because this applies to business in a major way, especially if a small business owner is looking to hire someone. What are some of the red flags they should be looking out for as well?

Anna Kawar: [00:07:31] I mean, what else I and again, this is me. I really, if not sending a thank you note after an interview is a is just really bothers me.

Sharon Cline: [00:07:45] Does it require planning for my previous job. Have I done that.

Anna Kawar: [00:07:49] Because it’s it’s it’s I think it’s a sign of thoughtfulness and it’s a sign of and also like how they write emails.

Speaker2: [00:07:59] Oh, this.

Anna Kawar: [00:08:00] Is I’m this is where I know my boyfriend’s probably listening, thinking this is her being a micromanager.

Speaker2: [00:08:06] But no.

Anna Kawar: [00:08:06] No, it’s just you. I don’t know. I just feel like you can pick up things sometimes.

Sharon Cline: [00:08:10] What do you mean? With writing emails? Is it using speech a certain like instead of writing the letter, the word you, they write you. Is that text speech?

Anna Kawar: [00:08:19] Yeah. Well, that that’s one thing. So just and this again, this is my industry, my company. I there are, there’s a lot of what we call field facing work so you have to be out working with our affiliates and working with a lot of different people. So there’s a certain way professionalism you need in your communication. So if that’s what your business is looking for, then you you need to find, you know, you need to find things like that. So I wouldn’t I wouldn’t hire somebody who with me, when you know who’s interviewing for position and won’t take the time to write a a proofread, properly structured professional email, for example. Right. You know, like if we’ve gone back and forth a couple of times, then those one liners are fine. But that first note, you know, can tell you a lot about just the person’s effort that they are. And also and also people’s effort they’re putting into the application. And, you know, some people I definitely got resumes that had like I’m so excited to apply for this position as a something that’s not the role that you’re actually applying for, you know? Yeah, that was always funny.

Sharon Cline: [00:09:29] Wow.

Anna Kawar: [00:09:31] But yeah, it’s, it’s, it’s hard because I don’t, I don’t I don’t know. It’s funny. I’m thinking in my brain about the connection to, like, online dating or something like that where it’s so hard to know who people really are.

Sharon Cline: [00:09:43] I was going to ask you that was my next question. Is so in someone’s first impression that you’ve had with with an email or a resume, have you ever been surprised at how they’ve come across in?

Anna Kawar: [00:09:54] Oh, yeah, Yeah. I mean, you know, like I said, I in my mind kind of rank things, so. Maybe. Maybe I get a little red flag on this, but this other thing is really great. Or so I kind of say, Okay, well, I still want to talk to this person. And then that’ll be my my third or fourth impression of them through different means. And then I have the conversation and then it tells me even more. So I’ve had both where I’ve been not super impressed by just the on paper, but then I’ve talked to them and been really impressed or vise versa. On paper they’re really great. And then I talk to them in person and it’s the opposite. So it’s a it’s an interesting you just that the key for me that I’ve been trying to do is, is you have to trust yourself that you know what you’re looking for and trust your gut. Also be aware of your biases because we all have them. So being aware of the things that are giving you a bad feeling and question those like, is that true? Like, is that actually something that’s a red flag or am I just being a little biased or making assumptions? So staying open to that.

Anna Kawar: [00:10:55] So I’ll, I’ll challenge those. And then and then if you have any question in your mind, then give that person a chance to talk to you and see how it goes. And if and if after that first conversation, you still have questions, have another conversation. There’s no harm in having more conversations, but you don’t want to regret letting somebody go in early, too early in the process. So it’s always just being open to letting somebody surprise you. And it’s funny, again, with online data, I tell some of my friends when we talk about dating, like give them a chance to surprise you. But that that doesn’t that’s not just about the amount of times that you interact with them and providing more chances, but also keeping your mind open and walking in without preconceived notions of what’s going to happen and and looking for data to disprove what you’ve already decided. You know what I mean?

Sharon Cline: [00:11:51] As opposed to looking for things to prove exactly.

Anna Kawar: [00:11:53] A confirmation bias.

Sharon Cline: [00:11:54] Which is.

Anna Kawar: [00:11:55] Very human thing that we all do. Yes, We always look for things to prove what we already believe. But and this applies to everything in life. You know, I, I make a game out of it for myself, of looking for things to disprove what I have already decided to be true. Yeah.

Sharon Cline: [00:12:11] How often do you find that you are wrong?

Anna Kawar: [00:12:15] I mean, many, many times. I mean, not. Not. I wouldn’t say. I don’t know. I’ve never tried to put a percentage on it.

Sharon Cline: [00:12:22] I’m curious because I haven’t done that. So then I wonder how how many opportunities am I missing to see something from a different point of view? Like the world to me is just through my own eyes?

Speaker2: [00:12:33] Well, it depends.

Sharon Cline: [00:12:34] Very much on.

Anna Kawar: [00:12:35] Reality. Yeah, it depends on the topic. Like I know, I know with just with like today’s political climate, I have been proven wrong many times with my the assumptions I make about what what a person believes. And y. So that’s that’s been a big journey over the last few years. Good for.

Sharon Cline: [00:12:56] You. That’s that’s open minded for sure. I tend to think negatively. I don’t know why I sound like.

Anna Kawar: [00:13:01] A I mean, it’s such a toxic climate generally that we have. So people have, I think, gotten more comfortable with making assumptions and believing them to be true and refusing to disprove them. And the same with, again, I don’t know why I’m bringing up online dating so much. I think it’s just that I’ve been having these conversations with people, but that’s a big one where people are just they will refuse to give somebody another chance just because one little thing goes wrong or whatever.

Sharon Cline: [00:13:27] What do you think of that, though?

Anna Kawar: [00:13:30] I mean, I think it depends on the person. Like if if you’re really I just I think if you’re really looking for someone, it’s the same with hiring, dating or whatever. If you really are looking to make a connection, you just have to make that choice. If you’re not, then it’s fine. Let people go. Don’t, you know, be a perfectionist or whatever, or or, or don’t give people chances. That’s fine. It’s your choice. But if you’re really looking for something, you have to be aware of your inclination to not. Right.

Sharon Cline: [00:14:02] Right. It’s awareness. Awareness, awareness.

Anna Kawar: [00:14:05] Awareness. Yeah. So it’s the same for me with the hiring piece. Like, I could be super picky about every little thing, but if I actually want to hire somebody, I’m going to have to start.

Sharon Cline: [00:14:14] You know, do your hierarchy, your things you need, and then like the lesser value things. Yeah, I understand that. Have you have you dealt with any ageism? And I don’t mean personally, I just mean like in the hiring process. Do you look at someone’s age and does it affect your thoughts? I think for myself, you know, I was an older person going into the corporate world and worried about my age, but no one treated me like that, which is a happy surprise. But I was wondering how much does that. Impact you.

Anna Kawar: [00:14:44] It’s funny because I’ve I’ve actually been looking for folks with probably more experience than is typical for the role. Like for the for the title. Like the title is just director, but I’m actually looking for people with some more extensive experience. So there were a couple of of women who were probably ten years older than me that I was interested in, and they were interested in the role. And I, I had some fear about being their manager because I’m younger. And so I, you know, I had a couple of conversations with my my supervisor about that and just kind of my own insecurities around it. But but I wasn’t it didn’t deter me. That was about me, not about them. For me, it was it’s really about experience. But I did get nervous, you know, if I’m hiring somebody, would they be okay with me being younger than them? How would that dynamic play out? So those are some questions I had. But but yeah, I think that we didn’t they one of them didn’t end up taking an offer in the other one and pulled herself out of the running. So. But it’s yeah, it was, it was an interesting question to kind of play around with.

Sharon Cline: [00:16:06] Yeah. I mean some of my managers have been younger than me, but it’s, it’s doesn’t bother me or anything. But I always kind of like chuckle, you know, because I’m just like, Oh yeah, get that out of your head. They’re just people. It was similar to when I went back to college. I went to Kennesaw State University like ten years ago or 12 years ago and Go Owls. But anyway, they everyone was younger, I swear. Every person and I walked into class the first time. I was like, I’m so much older and like, so smart and I’m totally not. And, you know, I have to say I did them a little like disservice by thinking that I somehow with my, you know, my age and my wisdom of being a stay at home mom that was somehow going to translate to life experience or smarts. And it really didn’t. You know, there were there were a lot of incredibly smart people that were like 20 years old where I was like, oh, my God, Oh, yeah, shame on you, Sharon, for thinking that. But it’s interesting. It’s like you start to just relate to people as just people.

Anna Kawar: [00:17:06] Exactly. And I think that’s really at the end of the day, like, I try to I try to hold the mantra that there’s something I can learn from everyone. It doesn’t matter any anything, nothing, Nothing is every human being has something, something to teach me, whether it’s how they see the world, something they’ve lived through, something that they’ve learned and and are an expert at or whatever. So it doesn’t matter how old they are or where they’re from or anything like that.

Sharon Cline: [00:17:34] I love that. I really appreciate that aspect of it because you’re in the active phase of hiring someone. You’re seeing all kinds of people with all kinds of experience. And like you said, if you had a bias, you may miss some of the gifts that they are bringing to you. What’s something that you would consider kind of a general bias of yours or like as a general statement about people who are being hired or in the hiring process?

Anna Kawar: [00:17:57] Well, I know one thing I’ve been so one thing I’ve been trying to do on purpose is hire people that think differently than I do in terms of how their mind works. I’m I’m a very so it’s funny I get frustrated by people who are very in the weeds and talk you know you know the difference between storytelling. Right. Some people will tell you every detail of a story and they tell you all of the nitty gritty stuff and it goes on and on and on. And it’s it’s a it’s wonderful because you’re really if it’s engaging and they’re a good storyteller, then you’re in it and you’re like, you’re really feeling it and you can smell the smells and see the sights and all that. I’m not good at that. I’m much more of a connector idea connector, you know, putting the dots together. And so you.

Sharon Cline: [00:18:44] Don’t tell a long story.

Anna Kawar: [00:18:45] Oh, no, I’m sure I do. I mean, I talk a lot. No, no, no.

Sharon Cline: [00:18:48] I just mean, like, it’s interesting because this is huge to me, because these different personalities are important. I mean, I appreciate a good storyteller, but I also appreciate someone who gets to the point quickly. And I’ve never noticed about you either one. Like, I’ve never come up on my radar.

Anna Kawar: [00:19:02] I think. Well, I just I like to at least in a work environment, I’m much more likely to listen to what people are saying and then can find connections between what they’re saying versus going down one rabbit hole. Gotcha. And so I sometimes I’ve at least as I’ve been developing my career, I’ve noticed like that frustrates me, but it frustrates me because I just do it differently, right? So I’ve actually been looking for people who are much more detail oriented and go down those rabbit holes because I know it’ll balance me out and I can pull them out of that when they when I need to and they can pull me down into the rabbit hole with them when I need to go. But I won’t do it for myself. And they won’t. Do, they won’t connect the dots for themselves. So. And then also people who are very analytical and very need a fact and a figure for every decision. I’m not like that either. I’m much more like gut driven and I love data, but I balance it. Some people just want data. They just want the facts and figures. So I’m also looking for somebody like that.

Sharon Cline: [00:20:06] It’s so smart. And because you’re going to balance out everybody so well, you know, and move forward. And it does take a.

Anna Kawar: [00:20:12] Village, right? Well, I’m hiring for three, so it’s going to be a team of four. And I want it to be a well rounded team. Yeah.

Sharon Cline: [00:20:18] Wow. Well, I think it’s cool. It’s that you’re appreciating something that could make you uncomfortable, if that makes sense.

Speaker2: [00:20:26] Something that could drive me nuts. Yeah, but at the end of the day, will be a good thing.

Sharon Cline: [00:20:30] Yeah, I mean, because it’s not about me.

Anna Kawar: [00:20:33] It’s about the work. And if we’re. This is very complex work. And so if we’re going to be solving complex problems, we need all of the different ways of looking at those problems. And I cannot do it on my own. And the way that I look at the problems is, is one side of the cube. So I need all sides. The cubes covered the cube.

Sharon Cline: [00:20:56] All sides of the cube. Cube. The cube. Well, no, you know, it’s funny. We were going to come on the show and talk about fearless, funny things, but this is actually hugely important, I think. And since you’re in the weeds of it and the thick of it right now, it’s and you’re this is what kind of occupies your thoughts. You know, you’ve you’ve really given yourself time, devoted yourself time to what it even feels like to have to go through the process of hiring.

Anna Kawar: [00:21:16] Yeah, yeah, it’s been fun. But I think yeah, I just, I think the people aspect of, of business is so interesting and that’s really what you’re pulling out here on the show. So can I ask you a question?

Sharon Cline: [00:21:29] Oh, my gosh. This is unexpected. Yes, you can. Will.i.am, sir, I’m curious.

Anna Kawar: [00:21:36] What what are there any patterns that you’ve noticed across your guests that’s interesting, Like life lessons that you’ve pulled away from the the number of shows you’ve done so.

Sharon Cline: [00:21:47] Far? Yes, I have. One of the biggest ones is I always ask people, you know, what what advice would you give people out there? And almost everyone invariably says, keep going, keep going, don’t give up on it. Figure out a way around it, but keep going. And if that isn’t doing something in the face of fear or feeling the fear, but doing it anyway, you know, I don’t know what else is. And I appreciate that because I apply that to my life when I’m feeling very overwhelmed. Like like a day like today. It’s been a nonstop boom, boom, boom. And I’m like, What am I doing with my life? As I ride my motorcycle? I’m like, What am I doing? Everything right? I don’t know. I swear my thoughts. But I appreciate that everyone kind of has that notion of of what is it called? Fortitude, you know, where you’re just going to keep going no matter what. One gentleman I had, Chris Sevilla, he has a jujitsu studio in Woodstock, and he was talking about how difficult it was for him to have a business in a different state. And then COVID hit, and it just really challenged him even emotionally. But to come back and just have the faith that it will work out if you try again.

Sharon Cline: [00:22:58] You know, I really appreciated that. I think about that interview a lot. Not only that, but the fact that he said that there were days he would just didn’t want to get out of bed. And I loved he was vulnerable enough to even say that, you know, that was yeah, like, really it was surprising. And in an endearing I sort of was like, you go, yeah, you go, I’m so glad you’re doing so well. You know, it made me happy for him. And I think the main theme that it seems to be is that people’s lives can go this way and then they take another turn and then they take another turn. But we’re all kind of our own hero journey. You know, we’re trying to all save ourselves a little bit or try to be our own saviors in many ways. And no one is exempt from things that that will set someone back. No one is just got golden parachute. It’s all going to be fine. The money’s going to appear. You know, no one’s kind of got this feeling of it’s all going to work out no matter what. And I’m not afraid like, everyone has that fear and I, myself included, all day long.

Anna Kawar: [00:24:01] Yeah. And it’s no matter where people, quote unquote, end up in their life, it’s never been a linear path. It’s always been if you talk to them and you know, they may they may in their commercial spiel, say, I learned this lesson, this happened to me, and then, woo, I got successful. But really it was up and down and hard days, easy days and back and forth and two steps forward, one step back. And I think just being vulnerable and open about that helps other people realize like, Oh, okay, this isn’t this isn’t going to be easy no matter what.

Sharon Cline: [00:24:39] No, you’re right. And I think too, it’s so true. And it feels like. Everyone’s trying to find their happy like they thought they were on one path that would make them really happy. And then eventually they just really weren’t. And when you’re faced with a crossroad where you go and some people have made their own businesses and some people have done something else, it’s just kind of interesting. I mean, I think people’s lives are interesting and I always compare myself, like if I were in that person’s shoes, what I’ve made that decision. And if I wouldn’t, then why? You know, or if I would have, why? I’m kind of always analyzing myself. So this is just a vehicle for that.

Anna Kawar: [00:25:14] Well, I mean, what you said kind of got back to what we were talking about in the beginning is that you and you’re you’re speaking to a a pre-selected group of people who have who have built businesses who are doing amazing things. And so you’re you’re already they’ve they’ve self-selected into this group of people who have that understanding of persistence. And but in the general population, that’s not an easy quality to find people who understand that that that you have to struggle through the you have to just keep what is it, put your faith in the process and not in the outcome. Right. If you have the process and you know that if like if I’m trying to walk from this wall to that wall, all I have to know is that if I keep putting one foot in front of the other, I will eventually get there. Maybe I can’t see it anymore. Maybe it’s covered in fog, maybe it’s whatever. But if I just keep putting one foot in front of the other, some days I’ll see the wall and I’ll realize I’m getting closer. Other days I won’t know where it is and I’ll feel like I’m walking backwards. But I just keep putting one foot in front of the other. And I don’t know. That’s been a big that’s that’s been a great lesson for me too. And I.

Sharon Cline: [00:26:23] Have that. I have a plaque in my kitchen and it says that it’s a martin Luther King Jr quote, and it says, Faith means taking the first step before you see the staircase. And I really appreciate I keep that in my head a lot because I don’t know what life will bring. And I think I worry that I won’t be able to handle my emotions because sometimes I don’t handle them well and I tend to want to numb everything and not look at so but it is it is a journey. That’s something I’m even dealing with right now, is that this this journey that I’m on is it’s not about am I am I going to be happy when I finally get this or do that or achieve this? I mean, yes, I’m sure I will. But am I going to defer the happiness that I could have in this moment? That’s part of the journey, you know? Yeah. Amari is just going to wait until that one thing may happen or may not. I mean, I’m trying to live in the moment and be very mindful. And I think it’s that’s a challenge, especially in business, because when people have so much on the line, it’s like, well, the money’s going to run out in two weeks. You know, what are we going to do? I can’t imagine that pressure. I haven’t been brave enough to have that kind of.

Anna Kawar: [00:27:27] Pressure on me. Yeah, Yeah, me neither. Well, I tried once, and I. I’m not a I’m not. Yeah, it was hard, but I think, I think it’s, it’s. Yeah. It’s admirable to not know what’s going to happen but to keep taking those steps.

Sharon Cline: [00:27:42] It’s true. It’s true. And I think the big thing for me is, and I think most people in business is like knowing that today they believe, they believe in their process, they believe in their business, they believe in what they’re doing enough that they just keep going. A plumber or a jujitsu person or electrician or whoever, hiring managers, you know, they believe enough to just know that today these are my problems to handle. And it really is a microcosm of of kind of what life is, You know, in business is like a version of it, I suppose.

Anna Kawar: [00:28:14] Yeah. Because it’s Yeah, business is made of people. Yeah.

Sharon Cline: [00:28:17] And any time living lives.

Speaker2: [00:28:19] Yeah.

Sharon Cline: [00:28:20] It’s Real Housewives of whatever. I don’t know. I think in the drama of it, you know, the different personalities and the drama of it. But yeah, I mean, this has actually been a really fascinating conversation. I know it’s a little bit of a short, fearless formula, but I just want to thank you for stopping by and giving me kind of, I don’t know, some interesting insight into what it’s like for you and maybe someone out there will listen to it and find some nugget of wisdom as well, which is the whole goal.

Anna Kawar: [00:28:45] Yeah, No, I appreciate it. It’s always fun and it’s been great to to listen to everybody that’s come in. And I think it’s Yeah, always having great conversations. So and I’m looking forward to some motorcycle riding this weekend.

Sharon Cline: [00:28:58] Oh, we’re heading out to North Carolina. We’ll have a good time, I think.

Anna Kawar: [00:29:02] Yes, we will.

Sharon Cline: [00:29:03] All right. Well, listen, I don’t know if my fearless formula outro is going to play, but this is the journey. This is the journey. I’m happy nonetheless. This is sharing Cline reminding you that with knowledge and understanding, you too, can have your own fearless formula. Have a great day, everyone.

 

Tagged With: Boys and Girls Club of America

Reuben Swartz with Mimiran

October 19, 2022 by angishields

Reuben-Swartz-Mimiran
High Velocity Radio
Reuben Swartz with Mimiran
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Reuben-Swartz-MimiranReuben Swartz is the founder of Mimiran, the fun CRM for independent consultants who love serving clients but hate “selling”.

He’s also the host and chief nerd on the Sales for Nerds podcast. He went from a background in computer science and software engineering to sales and marketing consulting for the Fortune 500, while struggling with sales and marketing for his own firm.

His mission is to help other independent consultants make a bigger dent in the universe and get more clients by using their talents to teach instead of market, connect instead of network, and help instead of sell.

Connect with Reuben on LinkedIn and Twitter.

What You’ll Learn in This Episode

  • The biggest mistake Reuben sees consultants making with their sales and marketing
  • How you can make your podcast generate more leads and clients
  • How people who don’t like sales and marketing can do a better job at it
  • Why prospects take that proposal you spent so much effort on and just jump straight to the price

This transcript is machine transcribed by Sonix 

TRANSCRIPT

Intro: [00:00:04] Broadcasting live from the Business RadioX studios in Atlanta, Georgia. It’s time for High Velocity radio.

Stone Payton: [00:00:14] Welcome to the high velocity radio show where we celebrate top performers producing better results in less time. Stone Payton here with you this afternoon. This is going to be a fantastic conversation you guys are in for such a real treat. Please join me in welcoming to the broadcast with Mcmorran. Mr. Reuben Schwartz. How are you, man?

Reuben Schwartz: [00:00:38] Oh, it’s great to be here. Thanks for having me.

Stone Payton: [00:00:40] Stone. Yeah, I’ve really been looking forward to having you on the air. I got a ton of questions. I’m sure we won’t get to them all, but I’m thinking maybe the best place to start is if you could help us get a little bit of a handle on mission purpose. What are what are you and your team out there really trying to do for folks?

Reuben Schwartz: [00:01:00] Well, I’m out there trying to spare people from going through the pain that I went through when I started consulting and realized that while I could deliver for the projects, I was pretty bad at doing sales and marketing to get new clients. And I was sort of dependent on word of mouth and did a whole bunch of things just terribly wrong. And it took me years to kind of undo the damage I did. And so my whole mission is to make it easier for folks who are great at serving clients, but maybe think of the sales and marketing as being a little bit icky to be able to have actually have a good time with it, make it effective, make it fun so they can help as many folks as possible without having to go through some of the struggles I went through.

Stone Payton: [00:01:40] I’ll bet you in your work you probably see some consistent patterns. What are some of the things that you see? Consultants, the mistakes that they’re making with their sales and marketing and maybe what are what are one or two of the biggest mistakes in your opinion?

Reuben Schwartz: [00:01:56] Well to that I made that I see over and over again. In some ways, I’m glad to see that I’m not alone. On the other hand, I’m like, Gosh, we got to stop folks from making these mistakes. One, you don’t have to be a sales rock star or a marketing genius to be an effective business development person for your own consulting firm. You’ve already got what you need, part of what you need to actually let the world know about that is to define your ideal client profile with enough specificity that the right people can say, Oh, finally, Stone Where have you been all my life? And people can refer and say, Oh, Ruben, you got to talk to my buddy Stone. He does exactly what you need. What we tend to do is go too broad. And as we get panicky about sales and marketing, we think, gosh, I’ve got to go broader to get more people in the door. And unfortunately, that’s exactly the wrong response, because you end up with folks who aren’t a great fit that you have to kind of struggle to sell a little bit. And you don’t attract the real ideal clients because you can’t attract you can’t attract everybody with the same power. So if you try to to to get everybody in the door, you kind of have a weak magnet, if you will. I like to think of it as you got to dial up the strength of that magnet so that you attract the ideal prospects really powerfully and at the same time you’re repelling the folks who belong elsewhere, not because they’re bad people, but because they would be better served somewhere else.

Stone Payton: [00:03:18] So early in the conversation, early in your work with with new clients, do you sometimes get a little resistance pushback to this idea? They pretty good about embracing it pretty quickly.

Reuben Schwartz: [00:03:30] I get pushback almost all the time. And it’s funny because I went through the same process myself, and there are a lot of folks who intellectually say, Yes, I totally need to do that. And then when it comes time to actually doing it, they get very hesitant. And then there are other folks who are like, No, but I serve these people and those folks and these people and so on and so forth. And I was the same way. And I think we are wired by evolution to view this as somehow giving up food choices, basically, Like we don’t like to do that as human beings, no matter how much it makes sense intellectually. And so the trick that I used on myself to get around this was to say, Well, I know that even if I get super narrow, I can’t even serve that whole audience anyway. So I’m not really missing out on anything. But do I want sales and marketing to be easy or hard? You know, when you get that ideal prospect, you have that meeting. Maybe it’s a repeat client or it’s a perfect referral and it doesn’t even feel like there’s any sales of marketing involved. You’re just chatting and the next thing you know, you have a client and everybody’s happy. That’s great versus the folks who aren’t quite the right fit and you’re trying to convince them and talk to them and shoehorn them. Like, I don’t like that. I’m not looking for a sales and marketing challenge I’m looking for to help people and to exert as little energy and effort on sales and marketing as possible. So if I can convince myself, hey, I’m not dialing small versus large market or narrow versus broad niche, I’m dialing easy versus hard on sales and marketing. Well, gosh, let me crank it all the way to easy, and I think that’s a useful way to look at it.

Stone Payton: [00:05:08] I think that’s a great way to frame it. So in your own practice, are you finding that you are gravitating more and more to a certain type of firm, a certain type of practitioner or an industry or other set of characteristics?

Reuben Schwartz: [00:05:25] Yeah, great question. So for folks who don’t know what mentoring is, it is an anti CRM specifically targeted for solo consultants and coaches. So if you have a sales team, if you have if you’re a lawyer, if you’re anything that’s not a solo consultant or coach, real estate person, whatever, like technically it might help you, but it’s not for you. It is for this tribe. And that tribe is more than big enough. I can’t serve the whole tribe anyway, but if I try to do too many other things, then I lose the special magic that’s important for this tribe, right? The whole reason they’re turning to me is because the more traditional tools designed for big sales teams are kind of clunky and don’t do the right stuff for them. So I always encourage folks. Crank things down to make it as easy as possible. And and it’s not easy. It took me years, even with this particular business, to figure out, Hey, my audience is really who I was a decade ago. It’s not all these other because I had other firms, including like big firms, giving me money for this happy and eager to give me more money than than solo consultants do. But it wasn’t quite the right fit. It wasn’t something that was always going to make them happy. It wasn’t something that I was necessarily happy delivering. All right. We got to think about not just do they like what they’re getting from us, but do we like giving it to them? So it’s a process. And I think it’s also very hard to do inside your own head. You’ve got to get feedback. You’ve got to go talk to, talk to your favorite clients and find out what did they really buy from you, What were they struggling with? Because sometimes it’s not what we think we’re selling, what they’re really buying. And it’s also helpful to have a buddy or two that you can bounce ideas off of, because sometimes when it’s our own business, it’s like you’re just staring at it too closely and you can’t really see the forest for the trees.

Stone Payton: [00:07:15] Yeah. So what are some of the features or characteristics of this apparently very unique CRM system that some of us independent folks might really appreciate?

Reuben Schwartz: [00:07:27] Well, it’s funny because we’re talking about all this positioning stuff. One of the things that I haven’t seen in another CRM is there’s a whole screen where it talks about, Well, who’s your ideal client and what are their attributes and what do you do for them, and how is that different than what they would do if they don’t hire you? And what would that look like in terms of an elevator pitch? And what should your homepage look like and your LinkedIn profile and your LinkedIn connection requests and so on, trying to make sure that we are taking advantage of that foundation of having really strong positioning. Because when you’re on a traditional sales team with a traditional CRM, the VP ASL says, Hey, here’s our playbook, here’s our talking points, right? When it’s your business, you get to have to come up with that. And then there’s a bunch of things in there that’s all really designed around. If we can leverage that positioning to have good conversations with the right people, then good things are going to happen. So a whole different take on lead magnets that’s really designed for the solo consultant versus sort of the enterprise like HubSpot lead magnet system and a call mode system so that you can kind of just sit there and have conversations with folks. And I know that as an introvert, this has been really great for me because I used to stare at lists of people and think, Gosh, I know I need to talk to all these folks, but who do I talk to next? And I’d kind of spend half my time organizing the list instead of just actually having conversations with people.

Reuben Schwartz: [00:08:44] So I really like just being able to go in there and say, okay, start commode. Right now I’m going to just focus on talking to Stone. Let’s have that conversation and then move to the next person and so on. And I never thought as an introvert that I could actually really enjoy spending my time having conversations with people all day. Well, it’s because I’m talking to awesome people about stuff that I care about and they care about, right? Instead of me trying to always be closing with some list of prospects who aren’t really a great fit. And then of course, there’s proposal automation built in as well all the way to e-signature. And that’s actually kind of how I started down this whole crazy path. It wasn’t like I said, Hey, let me go build another CRM. The world really needs one of those. I just wanted to know if and when people had read my proposal. So I wasn’t just sitting there leaving those crazy voicemails like, Hey, just wonder if you got my proposal. Just let me know if you have any questions.

Stone Payton: [00:09:32] Waiting on that phantom phone call. Man, that is that is a tough place to be. So. Well, let me ask you about proposals. So, I mean, is it your experience? And if so, why do you think I mean, we spend all this time we’re crafting the language and we make it visually appealing and the framing and then, you know, don’t they just go straight to the price page so often, don’t they?

Reuben Schwartz: [00:09:57] Well, I hear that time and time and time again, and here’s why. Because most people don’t send a proposal. They send a brochure with a quote at the end of it. And so the only thing that applies to the reader is the quote, It’s the price. Instead, we want to craft the proposal as a story, not a brochure. And the hero of the story is the buyer, not the seller. And when you craft a proposal this way, you set up the story. Why the stakes are important, what you’re going to do to help them resolve it. Right? Think about like, you know, you walk into Star Wars and the the letters crawl up the screen and set the the scene for Grand Struggle, and then you’re Obi-Wan help and Luke Skywalker become the real hero. You can do all this in a couple of pages and they’re going to read every word and be very happy to read it. And then when they get to the price, it should look like a wonderful investment for them.

Stone Payton: [00:10:57] You clearly find the work very, very rewarding. You can hear it in your voice. I you have a great deal of passion for this work. What are you enjoying the most at this point in your work?

Reuben Schwartz: [00:11:12] Well, there’s so much of it really. I’m really blessed in that I get to work with people directly, which again, even as an introvert, I actually enjoy it. If I could do it on my terms and I’m a software guy, so I like being able to build solutions that actually when we see these problems again and again, being able to say, okay, let’s go make it so that that particular thing is easier. And I think the overall thing, the reason I’m so passionate about what I do is I struggle with this stuff for years, and I was a frickin sales and marketing consultant. I was helping some of the most successful companies on the planet get better at sales and marketing. And I was terrible at my own sales and marketing. And the more I tried to learn from my very successful clients because I was like, Well, I’m getting paid to sit in these meetings. Like, This is great. I’m going to I’m going to learn from the best, but you can’t apply that to your independent consulting business. The more I tried to do that, the worse things got because I wasn’t being myself. And for a while I just thought, Gosh, I’m just not cut out for this. I’m just too dumb or just too introverted or whatever it is. And I realized instead that there’s sort of this like sales and marketing industrial complex that is geared towards these big companies that I was part of because that’s where the big money is. But if you learn those things, you don’t necessarily learn what’s going to work for you as an independent consultant. And I wasn’t the only one in that boat. I learned that there’s lots of us out there struggling with the same thing and it’s not necessary to go through it as badly as I did. So my whole mission is let’s make it easier for folks so that they can learn the easy way instead of the way that I learned it. And that’s why I’m excited to get up and go to work in the morning.

Stone Payton: [00:12:47] One of the things I just love about your story is you live this and then you you crack the code on on how people who don’t like sales and marketing aren’t enjoying it can do a better job at it. That’s got to that’s got to feel great. Yeah.

Reuben Schwartz: [00:13:05] Yeah it’s it’s really nice. I think we absorbed these lessons from the media and our own experience like we can all think about in our head that crappy, icky, slimy salesperson. We can all bring that up, no problem. But we’ve probably had as many or more great experience with with the salesperson who we never realized we were dealing with a salesperson. It was just someone helping us solve a problem. It could even just be the waitress at dinner the other day, right? Somebody who’s helping you get what you need, taking care of you, your doctor, etc. There’s all these people who are basically doing sales all the time, but we don’t put them in that bucket because it doesn’t feel icky. I’m like, Well, let’s just sell that way.

Stone Payton: [00:13:49] I, I was reviewing the show notes or that I had on you from the from the conversation you and I got to have a few weeks ago, and I’m going to quote at least part of it. And it’s it starts by helping other independent consultants make a bigger dent in the universe and get more clients by using their talents to teach instead of market connect instead of network and help instead of sell. I just absolutely love the way that you’ve framed that up. But that’s what your work in this tool equips you to to do for folks, isn’t it?

Reuben Schwartz: [00:14:29] That’s exactly right. And that was sort of the big mental shift that really helped me. It’s like instead of trying to be the best salesperson on the portrait 100 sales team that I’m consulting with, if I’m just showing up as me, right? I’m a problem solver. I’m an engineer. I just want to help. I’ve got a totally different vocabulary and way of thinking about the world than the guy who’s like, got to make quota, got to always be closing. And it doesn’t mean that one’s writer, one’s wrong, but one was definitely wrong for me. And so when I had Bob Burg, the Go Giver coauthor on my podcast, he said, Reuben, you don’t hate selling. You hate what you mistakenly think sales is. And I think, of course, he’s absolutely right. But for me, it’s just easier to think of it as helping rather than selling and teaching instead of marketing and connecting it to the networking. That way I can just show up as me. And lo and behold, not only is a lot more fun, but it’s much more effective at business development because I’m being authentic and I bring good energy to the table instead of trying to impersonate somebody that I’m not.

Stone Payton: [00:15:28] Well, of course we should all walk our talk. Or as my daddy would say, the audio’s got to match the video. But you perhaps more so than than than other practitioners, you really have to eat your own cooking. You have to be when you’re engaging with these folks, you have to be doing them. So I’m operating under the impression that you’re using the CRM and you are doing these things. You’re teaching instead of marketing, you’re connecting. Instead of networking, you’re helping instead of selling. And one of the ways that you’re doing that is you have your own show. So you have a show where you get a chance to interview people like the Fantastic I’d know of and have met Bob. Bob Burg Tell us a little bit about that experience. What’s that been like for you?

Reuben Schwartz: [00:16:15] It’s been really wonderful and originally I started because I noticed I was getting a lot of questions. This is when I was like, Oh, maybe I know something about sales and marketing that’s actually useful to small business people because I get a lot of the same questions over and over again. Ruben, can I take you to coffee and blah, blah, blah, blah? And I thought, you know, I really like doing this, but this isn’t very time effective for me. I should really write a book and just to answer all these questions, right? And then I was like, Oh, I’m too lazy for that. That seems like an awful lot of work. Why don’t I just bring a bottle of wine and go interview people who are really smart and would be really helpful? And we’ll mix things up in a way that it’s not just Ruben talking all the time, and also that I’ll get to have great conversations with it I probably wouldn’t get to have otherwise and call it a podcast. And so it’s been really fun. And I tell people it’s a good excuse to have a glass of wine with people and call it work, but also to learn. One of the things that I like to focus on is how did people get where they are? It’s not like they stand on the mountaintop and someone gives them some tablets. They arrived in a very human way, the same way we all do. We just have these journeys. And I think that’s really important for folks trying to apply that lesson. It’s not like they just like got enlightenment at some point and suddenly they could do sales brilliantly or something like that. They learn piece by piece, and being able to retrace some of those steps I’ve heard from listeners has been really helpful in letting them figure out how to walk down that path as well.

Stone Payton: [00:17:41] And how much fun it is and the lifelong, genuine, deep relationships that you build on either side of the microphone or at least that’s been my experience. Just a ton of fun. And you learn so much and you you get to know people in a in a deeper way than you do. In my experience over a cocktail at the at the local networking thing, right?

Reuben Schwartz: [00:18:04] That’s right. You have a cocktail on the podcast. It’s like the best of both worlds.

Stone Payton: [00:18:07] That’s right.

Reuben Schwartz: [00:18:09] Well, that’s so true. And I think that’s one of the things I appreciate about you. There are so many people who now are getting into podcasting, and so it’s real transactional. Like I get all these folks requesting to come on sales for nerds who clearly just did a search for sales in a podcast directory and just bombarded everybody that came up in the search results. And I like just like you do, I want to talk to someone first. Let’s just see kind of who this person is and what kind of energy we have together. So I knew when I saw this in my calendar for today, we were going to have a great conversation because we had such a great conversation last time.

Stone Payton: [00:18:39] So some of our listeners, actually many, if they’re not incorporating a podcast or some sort of channel to to reach out and educate folks and build relationships and all the things that we’re talking about, they probably ought at least consider it for those who are doing a podcast or considering it. What kind of counsel, what tips do you have for helping them really use the platform to generate more business? Man To to get more, more leads and clients?

Reuben Schwartz: [00:19:12] Well, I think part of it is what we talked about at the beginning. Let’s make sure you’ve really focused in on your niche. I think it’s tempting to go for who’s going to give me the most audience downloads or things like that, but it’s really a quality game versus a quantity game, especially when you’re getting started. There’s so many podcasts out there, there’s so many choices. How can you position yours so that it is the one that somebody in your audience will really want to listen to versus yet another sales podcast or whatever? And then depending on the nature of the podcast and the nature of your business, you can use it to basically prospect directly with your guests if that fits with your business model and or make sure that when you’re discussing things on the podcast, people can go to the show notes and get a lead magnet that’s going to give them a worksheet, a checklist, whatever it is that’s going to tie in naturally to the episode and let them come into your world. Because the great thing about podcasting is there’s someone who’s actually listening to your voice and sort of getting to know you, which is a little spooky because you’re not getting to know them at all until they come into your world. And so you want to make it really easy for them to open that door the other way and say, Give me that lead magnet and then open the door to a conversation.

Stone Payton: [00:20:31] I am really glad that I asked because I’m asked that question often and I would like to think that I could be as eloquent and as you just were. But boy, just amen to what you to what you said. And again, my experience is that once that relationship is forged, I mean, I really feel like I could reach out to you in a couple of months. And even if I didn’t do this, if I sold office furniture, I could reach out. You’re going to take my call. And if I want, you’ll entertain a conversation about my products and services with an open mind. And and even if for whatever reason, it didn’t make sense to do business with me, Your cousin sells office furniture or you don’t need any. You’re going to try to help me any way you can, because it goes back to we have that real relationship now as opposed to this transactional stuff. So yeah, if you can’t tell me and Ruben, we’re big fans of podcasting or we.

Reuben Schwartz: [00:21:31] Yeah, I think it’s wonderful on so many levels and I think even in between like the podcast and the sale, that relationship and that that follow up conversation which is so important instead of it being, Hey, do you want to buy some office furniture, you have a natural segue into whatever the right topic is, right? Maybe it is the impact of back to work, back to the office in terms of productivity or I don’t know, standing desks or whatever. Right. That that was a subject of an episode. You’re now having a conversation about that instead of can you buy my stuff?

Stone Payton: [00:22:04] Exactly. All right. So let’s talk a little bit more about this, this CRM tool. Is there a way to get your toe wet, kind of look it over or talk with you about it? Or how does someone kind of begin to to to adopt this thing and start using it in their practice?

Reuben Schwartz: [00:22:23] Sure. I guess. Go to CNN.com. Am I am I are a CNN.com and make sure it looks like it’s right for you. Right? If you’re an independent consultant or coach, there’s a reasonable chance that it is. If you’re running a big sales team, it is not the tool for you. And then you can start a free trial from there. And then you’ll get an email from me saying, Hey, let’s hop on a zoom and make sure we can get you set up and all squared away so you can kind of hit the ground running.

Stone Payton: [00:22:47] I love it. And again, you just heard Ruben living into everything he was just espousing here. Go try it out. This is who it’s really for. You know, take it for a little bit of a test drive and then let’s talk it through. I just I just I absolutely love that about this product and about you, man. Well, this has been a very informative, inspiring and invigorating conversation. I, I can’t thank you enough for investing the time and energy to hang out with us for a little while. Okay. Before we wrap, let’s make sure let’s leave these folks with whatever coordinates make sense, make sure they’ve got that website. And if they want to reach out and have a conversation with you, whatever you think is appropriate, email, LinkedIn, website. I just want to make sure these folks can have a conversation with you or someone on your team and tap into your work. Man.

Reuben Schwartz: [00:23:39] That’d be great. Yeah. Go to America and Miami are a CNN.com that’ll take you to LinkedIn free trial. And then there’s also a whole bunch of free resources on there proposal templates, lead magnet ideas, questions to ask and a sales cycle, etc. So even if you’re not looking for a CRM, might be some stuff that would be helpful for you.

Stone Payton: [00:23:58] Well, keep up the good work, man. The work you’re doing is so important, Ruben, and we so sincerely appreciate you.

Reuben Schwartz: [00:24:07] Well, thanks so much for having me on, Stone. I appreciate you.

Stone Payton: [00:24:10] All right. Until next time, this is Stone Payton for our guest today, Reuben Schwartz with Maimaron and everyone here at the Business Radio X family saying we’ll see you in the fast lane.

 

Tagged With: Mimiran

Matt Teifke with Teifke Real Estate

October 19, 2022 by angishields

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Matt Teifke with Teifke Real Estate
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Matt-Teifke-headshotMatt Teifke is the Founder Teifke Real Estate (TRE), Longhorn Construction & Development, TRE Property Solutions, and TRE Homes Property Management. As the Principal Broker of TRE he employs over 150 agents and staff.

Matt also holds a Masters in Real Estate, Valuation, Analysis, Investment from Texas A&M University. Recently, he has returned to the classroom as a Professor at Austin Community College, teaching Real Estate courses with focuses in Law and Mathematics.

Teifke Real Estate was founded by Matt Teifke and Alex Coffman. Together, they seek to create the most enTREpreneurial real estate brokerage in the universe where there are no limits to what agents can do.

They prove a solution for those that want to make massive change. This is Opportunity City! Current locations in Texas include: Austin MSA, Houston, Dallas and Corpus Christi.

As a huge believer in the power of connecting and adding value, Matt seeks to shine light on what is possible and grow with others.

Matt earned his real estate license 13 years ago, at 18 years old, and is still just as passionate now about the Real Estate industry as ever. He grew up in Round Rock, Texas, and currently has two baby boys and is married to Lexi.

Follow Teifke Real Estate on LinkedIn, Facebook, Twitter and Instagram.

What You’ll Learn in This Episode

  • What it means to be enTREpreneurial
  • See the value of people on your team
  • We are looking for new partners to open TRE in new markets

This transcript is machine transcribed by Sonix

TRANSCRIPT

Intro: [00:00:04] Broadcasting live from the Business RadioX studios in Atlanta, Georgia. It’s time for High Velocity radio.

Stone Payton: [00:00:15] Welcome to the High Velocity Radio show where we celebrate top performers producing better results in less time. Stone Payton here with you this afternoon and you guys are in for such a real treat. Please join me in welcoming to the broadcast with Teifke Real Estate. The man himself, Mr. Matt Teifke. How are you, man?

Matt Teifke: [00:00:38] I’m doing great, man. I really appreciate you having me on. I’m excited and here to be of value and add as much value as I possibly can.

Stone Payton: [00:00:46] And you know, I believe every word of that. You and I had a chance to visit briefly a few weeks ago. I could hear it in your voice. The passion and a sincere commitment to genuinely serving, serving first, serving early, serving often. And I can’t think our mutual friend Josh Carnes enough for for getting us connected. And because of that, I have so been looking forward to doing this interview. I got a thousand questions. Matt. We’re not going to get to them all. But but maybe a good place to start. How would you articulate mission purpose? What are you and your team really, really out there trying to do for folks?

Matt Teifke: [00:01:23] Yeah, I love it. Great question. Start with the core values and the core focus and then I’ll give you the the dream and the vision that we are trying to accomplish. So core values as a company, we believe, number one, that there’s opportunities for everybody, no matter your race, your gender, anything. There’s an opportunity at TRE in real estate for you. We believe that everybody works with us and not for us. So we’re a team and we’re in the trenches with you to figure out how to grow together. And then lastly, we believe in having a no fear attitude and just jumping in headfirst and taking on challenges and the core focus as a business, we say in and on make money in and on real estate in as far as commissions, wholesaling management on as far as owning properties, flipping on, building generational wealth. And so the vision and the dream is for tree to be the brokerage where you come to get more out of real estate for yourself and to do that with others. And we say, Hey, come build your brand, build your team, be a real estate professional, utilize your license as one tool, but look for opportunities constantly. And I just believe that you have to be owning properties. And I think there’s a niche of people that get their license, that want to focus on the investing side, and then they really don’t find anybody who supports them to be an agent and an investor at the same time.

Matt Teifke: [00:02:59] And so all we want to do is help people create the life that they want with real estate for everybody. That’s something a little different. Some people only want to do leasing or they only want to do retail or traditional real estate. And so we say, Come here. Recognize that it’s your own small business at the end of the day, but have a built in partner that really cares and wants to help you get wherever you want to go. And I want to be able to go around the room and talk to 100 different people and say, Hey, are you getting what you need? Are you on fire? Yes. Are you? Yes. Next person, Are you? Yes. And those two be completely different paths or aspects of the business that they’re focusing on. And so come build what you want at TRE and let’s grow together. We currently have 180 agents that are with us. Wow. We do property management, we’ve got a fund, we have construction company and all different ways to add value. So we say come and drum up conversations. Talk to everybody and then let’s figure out ways that we can grow together.

Stone Payton: [00:04:08] So I got to know, man, what is the back story? How in the world did you get into this line of work?

Matt Teifke: [00:04:16] Yeah, great question. So my mom moved to Austin when I was two years old. I was born in Cleveland, Ohio, and she came here single mom with my brother and myself growing up. She raised us and she started cleaning houses when she got here. And over a 13, 14, 15 year time period, she would buy one or two properties a year. She would save up every dollar she could. She’d buy property. Eventually she got out of cleaning houses and she was working at a family business. And my uncle started doing sales for striping and paving for concrete company and asphalt. And she then she was able to buy three or four a year because she was making a better salary. And so I was very blessed to see how can somebody acquire assets and what does it look like to acquire assets? And by the time I was 20 years old, I think she had 17 properties and by no means was she raking in the money and making tons of money every month. But she was building something for the long run. And so I got to see what does it mean to own these properties? It doesn’t mean that you’re ready to retire. It means that you’ve got to prepare and manage these and have a good plan. And then also, what does it take to buy these properties? And it’s just a significant amount of sacrifice. There’s definitely a high level of risk involved, and I was very blessed to see her do that. And so 18 years old, I got my real estate license and went all in with the goal of Let me learn how to help other people buy and then let me go and buy my own properties over time.

Stone Payton: [00:05:53] Well, shout out to mom. That is a fantastic story. So this has got to be mine. I can hear it in your voice. It must be incredibly rewarding work. What are you enjoying the most about it now?

Matt Teifke: [00:06:10] I love the ability to make new relationships and help people break out of barriers that they thought existed and to do that with them. And I get to have them teach me as well. So I just constantly get to talk to people, see them grow, grow with them, take on challenges, take on risk. I get to build with people that I love and trust, and we have an amazing team in place, people that I’ve known my entire life. And there’s an energy that people really understand and they realize, like these guys truly are here to help support me. Nobody’s ever waiting on us. We almost overly check in, Hey, you’re good. You need anything? How can we help? Yes, Matt, I told you I was good yesterday, but we ere on. Hey, we care. And if you want to get more, we’re here. I’ll meet you here 7 a.m.. I’ve got a fire in my eyes and a deep drive that came from my mom. Subconsciously, you know, seeing a single mom raise two boys and hustle. It’s like I don’t know any other way. Almost to a fault where I got to, like, slow down sometimes and find some balance, which I’m. I’m in the process of learning that in a big way right now, but just very motivated to grow with people and to do things different. And I have a businessman and I study other brokerages. I read their financials, I see how they’re operating. And I’m constantly with my partner, Alex, thinking, what can we do to be better every day? What can we be doing that nobody else is doing? Whether that be the way we approach our social media or the way we buy real estate with agents that are partners with us. And I just feel blessed, man. You know, I don’t think everybody is clear on exactly what they want to do with their life and business life and a lot of ways. And I don’t have that question. And so all I got to do is wake up and start getting after it, which nobody has to tell me to do that. I really enjoy it.

Stone Payton: [00:08:02] And it’s also. Professor Matt. Yes, that’s another way that you express your talent and purpose and passion, isn’t it?

Matt Teifke: [00:08:11] Hey, man, I’m teaching tonight at 6:00 at Austin Community College. I teach real estate, math and also law of contracts. And that’s just something that I really enjoy. I my focus is to support and build the people on the team. And, you know, that might be helping them write a contract. Although we have somebody that’s full time for that, or it might be helping motivate them or going to a listing or meeting an investor. And I grew up playing baseball and I’ve realized I was a catcher, right? I was the guy behind the plate in some sense, kind of the heartbeat of the team, you know, not I didn’t need to have all the fame or the glory, but I was I was a workhorse and I was a grinder. And I look at what we’re doing and I’m like, Guys, I’m the catcher here. Like, I don’t I might not have all the answers, but I’ll do anything to support you. And when the is at the plate, I’m not going to drop the ball so you can count on me for that and just solely focused on me supporting. And then we have other people that have different roles. And back to the with, not for even the people that are full time employees, they don’t feel like they work for us. They just feel like they work with us. Which it’s almost like a pet peeve now when I hear people say, you know, I’ve got 100 people that are my agents or that they work for me, and other people can say or operate however they want, but it makes me cringe to think these are they’re not my agents, right? They don’t work for me. And so it’s a deep meaning on Come build what you want, and we’re here to support you and we’re going to grow together.

Stone Payton: [00:09:48] Now, there is a unique way that you utilize the word entrepreneurial. Speak to that for a moment, if you would.

Matt Teifke: [00:09:57] Well, it’s at the core is to be an entrepreneur. I mean, that’s why people want to get into real estate, I feel like, and a lot of them get put down these certain paths and they forget why they got into it. And I was always kind of drawing out our logo and being a little artistic on how we want to design things. And then the tree right in the middle of Entrepreneur just popped out and it just looked so perfect. So let’s entrepreneur capitalize the tree right in the middle of it and it means something. We got it trademarked, you know, we own that and come be an entrepreneur and represent clients. Absolutely. But also represent yourself and create properties that you’re going to pass on to your kids and your grandkids. And think of a 100 year business type mindset where this company is still around and not just, hey, how do we go make as much money as we can right now?

Stone Payton: [00:10:51] So was it a catalytic moment or more of an evolution that made you such a huge believer in the power of connecting and and adding value?

Matt Teifke: [00:11:05] Over time. I mean, it started when I was a commercial broker right out of college. I got my master’s degree in real estate and went and worked for a company called Edge. And my my boss would say, go get the information on these five properties, and nobody would call me back. These commercial brokers are notorious. They’re not going to call you back. And so I started to reach out in other ways because I could never go to my boss and say they didn’t answer. I don’t have. They’re like, Well, what do you mean they didn’t answer? Did you? Did you call them ten times? Did you text them? Do you show up at their office? So I started buying people coffees and then I enjoyed it. I enjoyed talking to people, I enjoyed hearing things and getting these puzzle pieces and learning how the different aspects of the business worked. And I was I went all in. I mean, I was having 4 to 6 coffees or lunches scattered throughout every day, like six meetings, 4 to 6 a day. And I would get their number. I would I would say, how can I help you? I would say, give me a challenge.

Matt Teifke: [00:12:11] One guy was trying to buy a landscaping business. I slid everything off the desk and for the next two days, tried to help him buy a landscaping landscaping company. And I just realized if you help people and you support people, not only do you get this amazing fulfillment and you do something good, you also will almost always see that come back around. It might not be today, tomorrow it could be in 20 years, but it means something. And I try very hard to be a person who’s not going to be a fly by night, who’s still going to be here, who you can count on. And those are principles that nowadays it seems like everyone’s just on to the next. And so we really think about things in a very long term mindset and you only have to see it work out a couple of times to realize that it’s extremely powerful to build relationships. And as many people that you can have in your foxhole that have your back and vice versa and you can treat them and lead with integrity, then everything becomes possible.

Stone Payton: [00:13:12] So how does the whole sales and marketing thing work for an organization like yours that is so focused on bringing on and providing opportunity for other agents? And do you have to have some discipline, some rigor, some structure to your marketing, or how do you approach that?

Matt Teifke: [00:13:34] Well, we run our entire business on an operating system called Traction, where everybody has KPIs daily. They have quarterly goals that they set for themselves and they go accomplish. But we’re every day, every platform, multiple videos, got a full staff, three full time people commenting, recording, editing, drumming up new opportunities. We teach this month. Right now, we have a class every single day for the agents that work with us. And so you can tap into it as much as you want. You don’t have to show up. You’re not required to. All we really ask from people. It’s to treat other people the way we try to treat you. Meaning? I have a new agent, and she. She just joined with us and she said, I’m trying to find investors. Well, I gave her my phone book and I said, Type in the word investor. Here you go. There’s literally 600 names. And I said, Take every number you want. You know, they might not remember me. Maybe they do, but call them. And that’s just a matter of time until an opportunity arises. So it’s not a structured path where you have to do this, but it’s there when you need it.

Matt Teifke: [00:14:42] You’re never going to be waiting on us and just get the lines in the water. I’ve still I don’t brag about this. It’s just, I think, a very interesting thing. I’ve never met anybody who had even close to as many contacts as I have in my phone. I store everybody I talk to. I store their number or store their information, and I scroll to the bottom of my phone and there’s 8649 contacts. Wow. And I talk to people and I’m like, Do you have a lot? And they’re like, Yeah, I got a ton. And people that think they have a ton will have like 2000 or 3000. The only one that’s ever come close, ironically, is my mom and she’s got around six, 6000. And so it’s just fascinating that there’s a differentiator there that has really led to a big database and there’s no secrets to what we’re doing. You know, it’s marketing, sharing the vision, but then executing when those leads or opportunities come our way.

Stone Payton: [00:15:41] So what’s on the horizon, I’ll call it near term, you know, maybe 6 to 18 months. Are you looking for for new partners you want to open try in new markets? What’s on the what’s on the project plan these days?

Matt Teifke: [00:15:55] Yeah, that’s the dream. We want to build this out all over the world, but we don’t want to go and say, hey, we’re tra we’re here in New York. Who wants to come work with us? We want to find the local partner first. You know, there’s limited time in this life, and we don’t want to just say, let’s go open up in all 50 states. But we would if we found 50 people that we really felt were aligned and knew who we were. So it’s a Trammell Crow old school real estate mentality of let’s get aligned with somebody that’s really entrenched in that market, that’s a student of the game that wants to build and let’s build together. So we’re constantly looking for people that like the vision. They get it, they understand it, they’re motivated, they’re driven, they’re value add, they’re long term, they’re students of the game. And then how do we go team up and build out a new market together?

Stone Payton: [00:16:48] I just love your energy and I know our listeners do as well. And in the same breath, you know, I also know that you’re that you’re human. So I’m curious when the batteries do start to run a little bit low, where do you go? And I don’t necessarily mean a physical place, but where do you go for for inspiration to recharge those batteries?

Matt Teifke: [00:17:13] Yeah, I mean, just I’m big into nature. I have a very strong faith in God. Did a Bible study this morning. You know, brothers and cry sisters and Christ is a huge component for me. I got two young boys, four and two have tons of fun with them. Married with an amazing, beautiful wife that supports me. But there’s a lot of people here at at Terry that handle different roles. And so, like this morning I woke up and I went on a run. I did a Bible study, I walked around the park, did some phone calls, I had one meeting, and now I’m doing this and then I’m done for the day. And so for a long time and this is my my new realization is like, I don’t have to constantly be here and show people that I’m here. They know that I’m here. I’ve proven that to them, and I’ll continue to do that. But almost I can do less and do more. I don’t have to be at the office. I could be at the park and run across people or just find inspiration and creativity. Like sometimes ideas just kind of hit me and I’ll just come up with 50 ideas, you know, every 30 days or so. And I pass them on to Alex, my partner, and maybe he likes three of them, or he says, Hey, we’re already working on some of those. But I’m I am really in the visionary role, and so I’m not required to do much. I don’t have to hold down certain roles of the company. I’m very blessed to have people that hold down different aspects, which allows me to be more creative and plug in where and how I want to on a daily basis.

Stone Payton: [00:18:48] So before we wrap, I would love to leave our listeners with a couple of actionable items. I’ll call them Pro Tips. And rather than about real estate, I think I’d like to get a couple of protests from you on on building culture, building an organization like the one you’ve you’ve described. Just a couple things we should be reading or thinking about or doing or not doing Anything you could offer on that front, I think would be incredibly valuable, man.

Matt Teifke: [00:19:18] Yeah, absolutely. I would say number one is just get to a point where you truly believe in what you’re doing and you love it and just lead by example. Show people that you’re doing this, that there’s no secrets. Be vulnerable. Show people that you’re not perfect. I’m not sitting in a glass tower telling you what to do. I’m in the trenches with you and to show people through, checking on them and having a little bit more of a conversation of, you know, they got a quick question When they call us like, hey, everything else good? You need anything that means something. And treating people with respect. I think that if people focus a little bit more on the long run and think about ten, 20 years down the line, although we have challenges today, still constantly build for that long run approach and get yourself around people that have positive energy and that will be in your foxhole and support you no matter what. So just constantly leading by example, create the life that you want. Daily life short. So I don’t think we have to just constantly be running a sprint, although you do, in my opinion, which I think a lot of people fail at, is treat this like a job for 2 to 3 hours a day.

Matt Teifke: [00:20:36] Force yourself to do things rather than just going with the flow all the time. Go with the flow most of the time, but for 2 to 3 hours, do something that is going to build your business that you can build upon. And then also I always think, how can I be different? How can I do things that nobody else is doing? And what can I do that nobody else can? Like for us, for example, we’ve got a full marketing team, so maybe our videos have a different component that most people can’t because they don’t have three people sitting there where you have a drone shot, you know, camera shot and another angle. So like do things that have a little bit of a spin that’s different and unique and just, you know, like I started with whatever that is that you really dream of or you’re clear on, then it just becomes fun and, you know, no one has to ask you to do it.

Stone Payton: [00:21:27] I am so glad that I asked what marvelous counsel. I want to make sure that if someone would like to have a more substantive conversation with you or someone on the team or tap into some of your work, I want to leave them with some coordinates. An easy way to get connected with you guys and and tap into your work. So whatever you feel like is appropriate Website, email, LinkedIn. Let’s make sure that they can do that.

Matt Teifke: [00:21:54] I’m the easiest guy, man. Cell phone number 51291448065129144806. Matt Typekit gmail.com type real estate dot com. We’re on YouTube, Instagram, Twitter, Facebook, Tik tok. We’re so easy to get a hold of and we want to be a resource. We want people to reach out, we want to support them and we do truly want to grow together. Hear your voice is heard like you got an opinion. Let us know. We’ll implement it.

Stone Payton: [00:22:28] Well, Matt, it has been an absolute delight having you on this show. Man, Thank you for investing the time and energy to share your perspective. And it’s a it’s been informative. It’s been inspiring. I have thoroughly enjoyed the conversation. You’re. You’re doing great work, man. Keep it up and know that We sincerely appreciate you, man.

Matt Teifke: [00:22:48] Thank you, sir. I really appreciate you as well. Thank you for having me on. And yeah, thanks for doing this show.

Stone Payton: [00:22:53] My pleasure. All right. Until next time, this is Stone Payton for our guest today, Matt Typekit with Tyvek Real Estate. And everyone here at the Business RadioX family saying we’ll see you in the fast lane.

 

Tagged With: Teifke Real Estate

Irwin Stromeyer with Sterile Space Infection Defense

October 19, 2022 by angishields

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Irwin Stromeyer with Sterile Space Infection Defense
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Sterile Space Infection Defense provides a unique and necessary service in today’s ever-infected world to seriously inhibit the issue known as Cross Contamination Infection. Now, more than ever before in modern history, our good health is hunted by bacteria, viruses, fungus, mold, algae, and worst of all, Adaptive Organisms or Superbugs. Sterile-Space-Infection-Defense-logo

It’s important to understand how and why deadly infections that used to be found only in hospitals and nursing homes have gained access to the public arena. The worst part is that our children and elderly are the easiest victims of these diseases because of their developing or dwindling immune systems.”

Irwin-Stromeyer-Sterile-Space-Infection-DefenseIrwin Stromeyer is a credentialed and experienced professional in the field of public infection control and germ eradication and a leader in the field of public or community-acquired infection prevention services.

He has the technology to SIGNIFICANTLY REDUCE the survival of invasive microbes in any space or facility. Most of these microbes are transported from surface to surface by human hands. There is no other company in the region that offers this service.

As an associate member of the Association for Professionals Infection Control and Epidemiology (APIC), Irwin is uniquely qualified to discuss the best way to reduce the communal spread of these microbes by infection prevention through control and eradication.

Follow Sterile Space Infection Defense on LinkedIn, Facebook, Twitter and Instagram.

What You’ll Learn in This Episode

  • What is Sterile Space and what services does it provide?
  • The pandemic and ways the decontamination provides a safer biological environment for your home, your office, your car, etc.
  • When was Sterile Space established?
  • What types of illness does the service protect against?
  • How did Covid reinforce the need for the services you provide?

This transcript is machine transcribed by Sonix

TRANSCRIPT

Intro: [00:00:04] Broadcasting live from the Business RadioX studios in Atlanta, Georgia. It’s time for High Velocity radio.

Stone Payton: [00:00:15] Welcome to the High Velocity Radio show where we celebrate top performers producing better results in less time. Stone Payton here with you this afternoon. This is going to be a marvelous conversation. Please join me in welcoming to the broadcast with sterile space and fiction defense, Mr. Irwin Stromeyer. How are you, man?

Irwin Stromeyer: [00:00:37] I’m doing well. Stone. How are you doing today?

Stone Payton: [00:00:39] I am doing fantastic. Really Been looking forward to this conversation. Got a ton of questions. I know we won’t get to them all, but maybe a great place to start would be for you to articulate for. For me and our listeners. Mission purpose. What are you in your team really out there trying to do for folks, man?

Irwin Stromeyer: [00:01:01] Well, I got to back up a little on that one. The first thing is we’re not a cleaning company. A lot of people confuse sterile space infection defense with a cleaning company. We are an infection prevention control and eradication service. We kind of work like the infection control department in a hospital where they should be keeping the areas near the patients clean and germ free, the patients rooms and all that. But I mean, since my father died from three, three or four super infections in the hospital, we don’t work with hospitals, but we do work with public facilities. We go in, we do a deep decontamination of everything in the facility. And since we do mostly child care centers, what that means is we decontaminate all the high frequency hand touchpoints, all the furniture, all the doorknobs, all the lights, which is all the chairs, all the toys, everything. So that when we finish with the first step of our process, which is decontamination, everything is as clean as clean can be and not like clean from a cleaning company, cleaning it because they don’t come anywhere near what we do. We go deep. So after that’s accomplished, we do a terminal disinfection of all of those high frequency touch points and a lot of the other surfaces as well.

Irwin Stromeyer: [00:02:25] And then we apply an antimicrobial coating, which lasts quite a while on the surfaces and can’t be washed off. And what that does is it creates a situation where as microbes land on the surfaces, whether they’re sneezed or coughed or touched onto a surface, those microbes become impaled on the coating and electrocuted because of the coating. And what that does is essentially render those microbes inert, harmless. In other words, dead. And basically, it’s a real simple concept. The fewer germs that are around you on the surfaces where you are, the fewer opportunities to pick up those germs and introduce them into your body and thus get sick. And the way I like to explain it is on average, a cleaning company might come into a room. And if there were 100 tax points up on that floor, they might sweep them up really quick and try and get to the next room. Maybe they get a quarter of them, maybe they get a half of them, but they don’t get anywhere near all of them. When we come in first, we decontaminate that room to get as much of the debris and biologics off the surfaces. Then we terminally disinfect that room to kill whatever we couldn’t get because germs are too small to be seen with the human eye.

Irwin Stromeyer: [00:03:53] And then we apply a specialized antimicrobial coating which binds to the surface with a covalent bond, and therefore, it can’t be washed off. I mean. It could if you use something like soft scrub and one of those green scrubby sponges, but then you’re going to destroy the surface of whatever you’re cleaning it off of. So by applying that coating and that coating lasting for quite a while and we warranty the efficacy or the effectiveness of our service for 12 months from the date of service. So basically what we’re saying is we’re going to give you a warranty after we’ve done our work, that you will have significantly fewer germs on your surfaces from people leaving them there. And for people to pick up for at least a year. And I’m going back to the tack example. If we were to come in and clean up 80% of those tacks, so out of 180 of them are gone, right? And we leave 20 of them spaced out all over the place, there’s a much lower chance of you stepping on one of those tacks with a barefoot and hurting yourself than if we didn’t do our service. Fewer germs on a surface, fewer germs to catch. I think it’s pretty simple to understand.

Stone Payton: [00:05:11] Well, yes, it is, at least the way that you describe it. So I got to know, man, what is the back story? How in the world did you get into this line of business?

Irwin Stromeyer: [00:05:21] Well, I grew up very fortunately as the son of a very well liked and very well respected dermatologist in North Jersey. So I’ve always somehow had my finger in the game of of the medical community, whether it was hanging out at night watching my father and his friends play poker once a month, or whether it was hanging out in the office or what have you. And as the years went by and I went to school, I did not become a doctor because I could not look at what my father looks at every day or looked at every day. I should say. He’s unfortunately at the great beyond at this point. But he got sick back in. 2009, right after my mom passed away. And not that that’s uncommon, but he had to go back and forth into the hospitals and he would get all these different infections. And a colleague of mine, I was in the surgical instrument business at the time. A colleague of mine came to me and said, Hey, I heard about this new thing about how you can reduce the germs in any space like exponentially and therefore make it healthier to be there. So that kind of clicked with my dad always getting sick and yeah, having to be careful, all that. So I went and I looked it over and I found it very interesting and I showed it to my father. I said, Look, there’s a lot of a lot of medical terms in here that are like two vowels and 54 consonants.

Irwin Stromeyer: [00:06:48] So you know what those words mean. So do me a favor. Here’s all the paperwork on this product that I’m thinking of getting involved with. Can you tell me if, since it’s written in medical leaves, is it true what it’s saying or is it B.S.? Because the last thing I want to do is waste my time. So he read it over and he went through all the information. He said, everyone of this stuff does what they say it does. We needed it 50 years ago. Well, surprise, we had it 50 years ago, made by a company called Dow Corning, which is now known as Dow Chemical and Corning Optics. They did they created, I should say, this solution, which is referred to as an organic saline or a quaternary xylene, which if you look at it on a surface in a microscopic level, it looks like zillions of little swords sticking up so that when a cell. So if you think if you think of taking railroad ties, nails that the landscaper would use and sharpening them to a pinpoint and getting them, if you could, to stand on the head of the nail and fill a room with that so that they’re like giant pins and you throw balloons that you blow up regular party balloons, you throw them up and you let them sink to the ground in that room. As soon as they hit those points, what’s going to happen? They’re going to get destroyed.

Irwin Stromeyer: [00:08:13] So the nice thing is, is that that’s how the coating works. 24 seven And with the way my father was, was not doing well and constantly getting sick, I thought this might be something to look into. And then, of course, he looked it over and said, if it’s real, it’s definitely something to consider. But the only the only caveat he had is it’s kind of like insurance. You can’t see it, smell it, taste it or touch it, but you have to have faith that it’s there when you need it. And in a manner of speaking, it’s very similar to that. So I got involved with initially just spraying this coating on surfaces without really realizing that there was a hole before that section that I didn’t know about and wasn’t trained on. When I got trained on how to use the solution, after a while, maybe a year, we realized that when we spray it. The surfaces of everything we spray it on have to be virgin clean. And that means no dirt, no dust, no dry juice, no dried anything on it, and no germs on it. Hmm. That would virgin clean surface allows the specialized coating to bond with the surfaces. If there’s something on the surface, like a dried previous liquid or dirt or dust, it’ll bond to that. But the first person to come along with some Windex and a rag is taking it all away. So that’s why it’s got to be on. Whatever you’re going to spray it on has to be virgin clean because no matter how much they clean it with that, as long as they don’t use soft scrub and a scrub sponge, they’re fine.

Irwin Stromeyer: [00:09:51] You can pour any regular cleaner on it straight and it won’t harm it. And the nice thing is it really works. As I said earlier, we work with a lot of child care centers. We’ve done some other types of facilities as well as doctor’s offices or restaurants or public areas of hotels, things of that nature, as well as residential homes. But the thing is, it’s nice. Since I’m in the child care industry, I work with people every day. And the one thing they say is they love the service because the service works. And when I say the service, I’m encompassing all of our pre spray decontamination work, which gets all their stuff looking brand new again and the spray and then the time after the spray where they get to see the number of six students or teachers drop and drop and drop and drop. So much so that they’ve said year over year they see between a 50 and 70% decrease in illnesses and infection issues in their schools. So that means that only 30 to 50% of the kids are getting sick as often as they did. That’s a big difference because especially in the child care field nowadays and even prepandemic, you had fathers and mothers needing to work to pay the mortgage, to pay the electric kids.

Irwin Stromeyer: [00:11:22] Child care became a bigger business as both mommy and Daddy had to go work. And so, you know, the worst thing a parent can hear that drops their kids off at daycare in the morning, get a phone call an hour and a half later, you know? Yeah, it’s a stone. I’m sorry, but little Johnny is has got a temperature and a runny nose and he’s got a nasty cough and we’ve had to put him in the sick room. But you need to come pick him up because you cannot stay at school today and he cannot come back to school until you’ve got a doctor’s note that says he’s through whatever it was and that he’s healthy enough to come back to school. Well, parents hate that because now they’ve got to leave work. And if they’re on an hourly job instead of something that allows them where they could work from home if they had to. If it’s an hourly job, like a like somebody who works in a warehouse or a store or whatever, if they’re not there, they’re not getting paid. And if they’re not getting paid, something on the other end of life has to give. So now when I go into schools and I say, Look, you want to make far fewer, come pick up your kid phone calls and have far fewer pissed off parents. You want a service like ours because it’s good on every side of the equation. So go ahead.

Stone Payton: [00:12:42] How does the whole sales and marketing thing work for a business like yours? How do you get the new business?

Irwin Stromeyer: [00:12:49] Okay, so let’s look at Prepandemic, because as we both know, the pandemic screwed up everything. It threw everybody’s method of operation out of whack. So let’s go back to how I used to do it and how since things have calmed down a lot with the pandemic, I’m starting to be able to go out and do that more. Which was. I would say, Och on Tuesday. I want to go into Bloomfield, New Jersey, let’s say. So I will bring up Bloomfield, New Jersey, on maps, on my computer. And then in the search field, I will say child care centers in Bloomfield, New Jersey. And the computer will do its thing and go out and ask the Internet for that information. And it will come back with a populated map with these little red marks on it saying, okay, this is ABC Preschool, this is XYZ preschool, this is Mrs. Johnson’s preschool, blah, blah, blah, blah, blah. Then what I would do is I would go online and research those schools. Now, if they were regular, stand alone, multi room child care centers, then they were a good quote unquote, sales target if they were what is called in-home child care, which I think you can only have ten or 12 children maximum is as your enrollment. That’s usually in somebody’s home. They’ve converted their living room or they’ve converted their basement and they put a jungle gym out in the backyard.

Irwin Stromeyer: [00:14:17] And it’s it’s a way of having a child care center in a neighborhood without a lot of expense because you’re usually using your own property. You’re not having to pay rent on that, you’re not having to pay utilities on that. You’re not having to pay for all kinds of other things associated with a standalone building. So we we deal not with home child care, but more with commercial child care. That being said, I would go around with my little map in my hand and I would go from location to location to location, and I would knock on the door and I would have my business card and my brochure and I’d say, Hi, I’m Irwin from Sterile Space Infection Defense. We work with child care centers in reducing the vast amount of infectious germs that are on the surfaces of the toys and the furniture and everything else so that you can have a healthier and happier school for the next 12 months. So a lot of times people would say, Oh, we don’t need another cleaning company, thank you anyway. And then we’d close the door and then knock, knock, knock. It’s still me and sorry, but I’m not a cleaning company. Well, you said you cleaned the surfaces and you. You spray it. Disinfect. I said, No, no, no. I didn’t say any of that.

Irwin Stromeyer: [00:15:31] I said, We work in infection prevention, control and eradication. It means we go after what no one can see with their eyes. Which are the germs. Your cleaning companies don’t do what we do. Do they spray 409 or whatever cleaner they’re using on your tables and your counters and your doorknobs and. And maybe some of the bigger toys. Like Ride on toys? Yes. Have they gotten them clean and I mean clean, meaning biologically clean, etc.? No, they haven’t done that. And they haven’t done anything to protect them for the germs that are coming into the space tomorrow. So then they would say, hmm, all right, come on in. Or they would say, look, I don’t have a lot of time today. Can we do something next week or the week after? And we’d make an appointment and I’d go back and most times I would get a yes. And then I would prepare. I would take measurements, prepare a proposal, send it in. And, you know, I can tell you that the clients, not all clients have stuck with the company over the last almost ten years. It’ll be ten years in May. But the ones that have. Do not. Most of them usually do not let me and my team leave the day of service if they’re there. That is until we have them in the schedule for next year.

Stone Payton: [00:16:51] Oh, wow.

Irwin Stromeyer: [00:16:52] That’s incredible. I have this one client. She’s just an amazing client. I remember just about eight and a half years ago. She signed up with her little three room school. And it was it wasn’t in her house. It was in a space she rented from a church. And I called her up and I, I gave her a quote and everything. And in the beginning she was like, well, I don’t know if I need that. You know, there was no fear of any kind like there was when somebody got on television and said the word pandemic and everybody just about lost it in their pants. But that said, you know, probably about six months later, I was at a conference, a child care conference here in New Jersey, and I saw this owner again and she came to say hello. And two of my original clients were talking to me at the booth. And so we all got talking together and we broke for lunch and we sat down and they this woman asked these other two clients a lot of questions. And when we got done at the show that day, she said, Is that proposal you gave me still good? I said, Yeah, as long as you haven’t added like two or three more rooms.

Irwin Stromeyer: [00:18:05] She goes, I don’t know. It’s the same exact thing. I said, Yes, the proposal is still good. She goes, Come to my office tomorrow and get a deposit from me. She now has six locations and the three newest of four newest ones are some of the the most beautiful child care centers you’ve ever seen. And this is not a franchise. These are privately owned schools where this woman has worked her ever 11 tail off, hiring good people, taking wonderful care of people’s children, educating them and preparing them to go into first grade and beyond. And so now I just did her proposal for this year, two days ago, and it’s going to be about somewhere in the neighborhood of 16 to $18000 this year for her to do all six schools. Hmm. And you know what? Last year, when we did all five schools, she sent me back the sign proposal, which she always does. With a check for full payment and the jobs weren’t scheduled for at least a month out. And last year it was more like 12,000.

Stone Payton: [00:19:22] That’s the kind of client we all wish we had.

Irwin Stromeyer: [00:19:24] So what can we do?

Stone Payton: [00:19:27] What? What geography are you serving there? What? How far do you go, realistically speaking?

Irwin Stromeyer: [00:19:35] I service all of New Jersey east, the eastern third of Pennsylvania, the lower left quadrant of Connecticut, Delaware, and southern New York State. The width of the top of the state of New Jersey.

Stone Payton: [00:19:56] Okay.

Irwin Stromeyer: [00:19:56] Now, I used to do I used to go wherever the business was. And the reason I say it that way is my daughter, who I love very much, who is married to a great guy who’s a full time military reservist. They move around every few years. And so initially what I did was I made a miniature kit to go do service wherever they lived. So I would schedule a week out there, go see them, stay with them. But during the days the kids are in school, my daughter and son in law are working and I would work those areas. And what made it easy for me to do it was because I was already vetted and accepted by a corporation called the Little Gym. It’s a children’s gym franchise. I don’t know if you’ve ever heard of it.

Stone Payton: [00:20:40] I think maybe.

Irwin Stromeyer: [00:20:42] Yeah. And you know, kids go, it’s kind of like modern Gymboree. Got it to Gymboree. Yeah. And so I would go in there and I would do a few of them in the eastern Pennsylvania area and a few of them here in Jersey. But when I started to travel around because my daughter was moving so, so many times, I would see if they had little gyms in that state in her area and I would call them and talk to them and schedule an appointment and go out and see them. And then if they said yes, I’d schedule another little vacation to go visit my daughter and go out and do the job and spend some time with them and come home and write the whole damn thing off.

Stone Payton: [00:21:27] Nice. Now, you mentioned franchising earlier. Do you have any designs on replicating your business, growing it either through franchising or some other way?

Irwin Stromeyer: [00:21:37] Initially, for the last several years, I felt, you know what, I don’t want to be a franchisor. I don’t want people calling me up every day and either bugging me that, oh, they didn’t know about this or they didn’t know about that, or how should they handle this? I mean, I don’t mind sharing my knowledge. I give a lot of my knowledge away for free. But, you know, I thought about licensing it for a while and I licensed it to one or two people out of the northeast area. And like a friend of mine who was in the medical business but lived in in western Florida on the west coast of Florida, I signed him up. I got him all set up. I got him everything. You know, he paid for everything he needed, but I got it for him. And I went down and spent two weeks with him training. And the following week, a massive hurricane hit Naples, Florida. And of course, a lot of the surrounding area and worked its way across the state. And the problem was that area was so devastated for like four months that people didn’t I mean, so many things were closed. Yeah, there was just no business to go after. So he continued doing what he was doing previously and we just wrote it off to God, didn’t want him to do that, and the other person just wasn’t a business person and I couldn’t be flying back and forth to Kansas to hold their hand.

Stone Payton: [00:23:09] Yeah. So what’s the competitive landscape like for you? Are there viable competitors in this space?

Irwin Stromeyer: [00:23:16] Well, some of the OC. To my knowledge, there are extremely few companies out there that do the level of decontamination we do because cleaning companies do not touch us. We leave them so far in the dust. It’s not even funny. I mean, not. Don’t get me wrong, there’s some really good cleaning companies out there, but the cleaning company industry is so overloaded with competitors and everybody’s trying to get everybody else’s customers by lowballing that you can’t pay people a decent wage. And if you can’t hire the right people, you can’t get the quality of work you want. So cleaning companies are in a competition for us because the most clean companies used to do was come in, spray and wipe and maybe spray some disinfectant of one brand or another. And that was it. When the pandemic broke out, a lot of people whose businesses who they worked for their business is either shuttered or shut down for a while or shuttered. You know, they started their own little cleaning companies and they all promoted COVID 19 cleaning and disinfection. And a few of them I’ve heard of have since started trying to work with anti-microbial coatings as well. But, you know, just like anything else out there, you want to spend your money on a product that’s going to work. And I did a lot of research before I got into this, so I truly know that I’ve got the best products in my hands. The other thing is there’s a lot of education to do what I do. Yeah, you need to understand how to do all the work the proper way.

Irwin Stromeyer: [00:24:54] That’s one to yes, you do have to learn a little bit about biology, how and why certain things happen with cells and things of that nature. I mean a lot. I have asked a number of people who work for cleaning companies. Do you guys even understand how fast germs spread? Well, they spread pretty quickly. I said, That’s not what I asked. How fast do germs spread? Now replace the word with How fast will germs colonize a surface? In other words, take over the surface where the germs have come in and literally they’re there and you’re not getting rid of them. Well, I don’t know. I mean, it’s got to be, you know, I mean, they’re living things, so they probably, you know, a couple of weeks. Well, how’s this one for you, Stone? A single bacterium and an example of the most prevalent bacteria in child care is E coli. And I’m sure you’ve heard of E? Yeah. Yeah. And you know what it is, right? Or where it’s most likely coming from. Right. Which is what comes out the back end of us. And the thing is, if you take a single one cell of bacteria, according to the CDC and multiple health sites, the average bacterium doubles in quantity every 20 minutes through a process called mitosis. And what that means is it’s a single cell that as it matures and they mature very quickly, instead of having to do anything with another cell to make a third cell, just like humans would have to do every 20 minutes, that cell literally bisects itself into.

Irwin Stromeyer: [00:26:45] And it makes an exact copy of itself every 20 minutes. So in the first 20 minutes, the one cell has become two. In the next 20 minutes the two cells have become four, etc., etc., etc.. So under average conditions and cells need for things to replicate. They need a friendly surface, they need warmth, moisture and a food source. Kind of like what we need. But on a much smaller level. Yeah. So if they have those four things and they have optimal or close to optimal conditions, which is actually very prevalent. A single bacterial cell can become well over a million cells in an eight hour period. Well, once and it’s never it’s never one cell. If you’ve got a diaper changing table in a in a in an infant classroom. And yes, you put your gloves on and yes, you try to be as careful as possible. And yes, you spray the whole table down after the child’s back in their playpen or on the floor playing with a toy and you wipe everything down. I guarantee you you’re not going to get all that stuff A, you’re not going to get it all cleaned off with the cleaner. And B, even if you spray disinfectant, you’re probably not going to get 100% of it. So that means whatever’s been left behind in 20 minutes is twice as much as after you did your work. Okay. And the thing is, even if you’re like, let’s say from the previous person who cleaned or who used that diaper changing table and everything, maybe a little something that was on the pinky pinky of their glove.

Irwin Stromeyer: [00:28:40] All right. Got transferred to the wooden edge of the table. And then somebody came by and their sleeve brushed on that section of that table. And then they went and sat down to read some children a story at another little table with a few chairs. And they rested their wrists on that table while they’re holding the book. And story time is over and some other children come by and sit at that table, and one of the children or even an adult puts their hand where that person’s wrist was and then rubs their eyes, nose or mouth. That’s how germs get into the body. Over 80% of the time. As a matter of fact, the CDC lovingly calls human hands the germ bus because germs get on your hands and they ride from surface to surface to surface to surface. And that is how they are spread. And the way people get sick most often is by something called cross-contamination infection, which means you took germs from point A and you deposited them at point B, Somebody else touched point B and then touched their face, their eyes, nose or mouth. Now, here’s another thing, and this just blew my mind. You know, an average workday. Say, 10 hours. How many times do you think you touch your face, whether it’s rubbing your eyes, running your finger into the edge of your nose because it’s tickled, tickled from something or whatever, or just wipe the corners of your mouth? How many times a day in a ten hour period would you think the average person does that?

Stone Payton: [00:30:20] Well, I have no idea. But I’m getting the sense that it’s probably happens a great deal more than we realize.

Irwin Stromeyer: [00:30:30] Uh. Pull the number out of the air?

Stone Payton: [00:30:36] I don’t know. 50 maybe.

Irwin Stromeyer: [00:30:40] Let’s put it this way. You missed the target by about 400,000 miles. Holy moly. The average person touches their face between 2004 thousand times a day. Wow. And so here, let’s say you come back. You went out to lunch at a restaurant in town. You come back from lunch? Yeah. You’ve most likely washed your hands or used hand sanitizer or whatever, but. You sit down at your desk and you know for a moment, you know how people just take their whole hand open and grab their whole foods and just like, wipe off the front of their face, so to speak.

Stone Payton: [00:31:23] Yeah.

Irwin Stromeyer: [00:31:25] Granted, you did that with one hand in one shot. But that’s not one touch. That’s three. Because you wound up touching your eyes, you wound up touching your nose, and you wound up touching your mouth. So when we talk about things like child care and how many things they’re handling and how often they’re rubbing their eyes or how often they’re sticking their finger four inches up their nose or how often they’re putting their hands somewhere else and then sticking their fingers in their mouth. So that’s one one way to look at it. Another way to look at it is, according to I forget if it was CDC or NIH or if it was an independent lab. I read this like years ago. How many live bacteria do you think are in a square inch of average residential carpeting?

Stone Payton: [00:32:24] You’re scaring me, Irwin.

Irwin Stromeyer: [00:32:27] Leave me when I get done with you on this call, you’re going to wrap yourself in heat, shrink plastic.

Stone Payton: [00:32:35] All right, well, drop this number on us. And then before we wrap, I want to make sure our listeners know how to reach out and learn more.

Irwin Stromeyer: [00:32:41] Yeah. According to the research, the average square inch of home carpeting has over 200,000 live bacteria. Now, think about that newborn you have at home or the grandchild your kids brought over and that little bundle of love is laying on their belly, on the on on the carpet or on the area rug and driving their fingertips into the pile of the carpet to pull themselves forward, to go from grandma to grandpa or to their favorite toy to play with the dog or whatever. And then they stick those fingers in their mouths all the time. Yep. All right. So, you know, yes, germs are all around us. Yes. We’ve gotten along, so to speak, with germs for a very long time. But germs just like us. Develop with age. They they adapt with time as to what they’re exposed to. So that’s why we have certain things called super infections like Mersa, VR and stuff like that. So the problem is these adaptations of different pathogens is never going to stop. It’s going to keep happening, which means we’re going to continue to get sick. And if you want to get sick less, you have to keep the environment you work in traveling or reside in cleaner and safer from the ability of germs to multiply.

Stone Payton: [00:34:06] Yeah.

Irwin Stromeyer: [00:34:07] And that’s what our company does. I’ll be honest, I’ve been doing this for just under ten years, nine and a half years at this point. And I can tell you that in this region, I don’t have a single. Competitor that does what we do. Yes, there are companies that are out there that clean very well. Yes, there are companies that clean and disinfect very well. All right. But I have not seen any companies that do it. A lot of other companies will hire companies to come in quite often, even monthly or sometimes every other week to spray disinfectants. The problem that people that don’t realize what they don’t realize about disinfectants is unlike the anti-microbial coating, we work, as soon as it disinfectant dries or evaporates, yes, the surface may be clean and yes, the service may be free of any biologics, but as soon as that disinfectant dries or evaporates, there is no more killing capability on that surface. So the next person to come by and cough, sneeze or touch that surface has just started microbial colonization all over again.

Stone Payton: [00:35:15] Oh, my goodness.

Irwin Stromeyer: [00:35:16] I think of those because most child care centers are open from 6 a.m. to 6 p.m. or some variation thereof. So after they leave, even though maybe they wipe things down and even maybe even though maybe they sprayed some of their disinfectants, you know, they didn’t get everything. And over the next 6 hours, whoever is left is going to multiply like there’s no tomorrow.

Stone Payton: [00:35:40] All right. Where can our listeners go to have a conversation with you or someone on your team or learn more about these topics?

Irwin Stromeyer: [00:35:48] My direct number and it’s available 24 seven. But please, if it’s not an emergency, don’t call between 10 p.m. and 6 a.m.. But basically you can reach me at 9737148288 or you can reach me via email at Irwin i r. W i n. The little symbol the word sterile s t e. R. I. L. E. Followed by the word space. Space dot com. Some people think it’s like sterile and then a space. And then the word space. No, it’s Irwin. Sterile space dot com website is WW dot sterile space.com and there’s oodles of information on there. Our our home page video will show you what we do when we do these jobs. It’s it’s video of a bunch of different jobs all put together and it will show you how how we decontaminate. It will show you how well we decontaminate. It will show you how we do a variety of different things to provide our clients with a space that is as germ free as can be.

Stone Payton: [00:37:09] Well, Irwin, thank you so much for joining us this afternoon. I got to be honest, you scared me a little bit, but I think it’s important that we’re all aware of these things. And I sincerely appreciate you investing the time and energy to visit with us and keep up the good work, man. You’re you’re doing important work. And we we sure appreciate you.

Irwin Stromeyer: [00:37:28] One last thing. When I told the things that I told you that just grossed you out, when I told those two, my web designer guy, he went home and he put a big sign in the front foyer saying no shoes for anyone beyond this point.

Stone Payton: [00:37:48] Oh, wow. All right. Thanks again, man. We really appreciate.

Irwin Stromeyer: [00:37:53] It. It’s no problem. Stone Anytime you want to talk, I’m here for you.

Stone Payton: [00:37:57] Okay, MAN All right. This is Stone Payton for our guest today, Irwin Stroh meyer with sterile space and facts and defense, and everyone here at the Business RadioX family saying, we’ll see you in the fast lane.

 

Tagged With: Sterile Space Infection Defense

WBENC 2022: Charlette Wynn with P3 Delivery

October 19, 2022 by angishields

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GWBC Radio
WBENC 2022: Charlette Wynn with P3 Delivery
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Charlette-Wynn-GWBC-WBENC-National-ConferenceCharlette Wynn, P3 Delivery

TRANSCRIPT

WBENC_060822_CharletteWynn_2.mp3
Intro: [00:00:04] Broadcasting live from the Business RadioX studios in Atlanta, Georgia, it’s time for GWBC Radio’s Open for Business. Now, here’s your host.

Lee Kantor: [00:00:18] Lee Kantor here, broadcasting live from WBENC’s National Conference 2022. This is the 25 years of WBENC. It flew by. And we’re inside the GWBC booth, booth 1812, if you want to stop by and see us. Right now, we have Charlette Wynn and she is with P3 Delivery. Welcome.

Charlette Wynn: [00:00:38] Well, thank you.

Lee Kantor: [00:00:39] So, tell us a little bit about P3. How are you serving folks?

Charlette Wynn: [00:00:43] P3 Delivery is an award-winning management consulting firm that provides services in the area of project program management, business process improvement, and performance management, including organizational change and change in training.

Lee Kantor: [00:00:59] So, there were three Ps in there, right? That’s where they-

Charlette Wynn: [00:01:01] It’s P to third power, yes.

Lee Kantor: [00:01:03] So, if you’re looking for a fourth P or we’re going to stay with the 3 P?

Charlette Wynn: [00:01:07] We’re going to stay with the 3 Ps.

Lee Kantor: [00:01:09] So, how’d you get into this line of work? Were you always an entrepreneur?

Charlette Wynn: [00:01:13] I always had an entrepreneur spirit. I got into this work after leaving Deloitte Consulting for a year, management consulting career, and decided to branch out on my own.

Lee Kantor: [00:01:25] So, how’s it been? Do you enjoy your own adventure rather than the big corporate?

Charlette Wynn: [00:01:31] I do. I do. And I was actually back and forth for a period of time, and it was 2016 when I decided to focus on growing the business, as opposed to working in the business.

Lee Kantor: [00:01:42] Right. So, that’s a different mindset, right?

Charlette Wynn: [00:01:44] Absolutely.

Lee Kantor: [00:01:45] Did they teach you that in school or do you have to kind of learn that on your own?

Charlette Wynn: [00:01:48] I kind of learned that in my own.

Lee Kantor: [00:01:50] Right. I wish they’d cover that.

Charlette Wynn: [00:01:52] I wish they did, too. I have a lot of lessons learned that I can share with individuals.

Lee Kantor: [00:01:56] So, how did you get involved with GWBC?

Charlette Wynn: [00:01:58] I met Roz actually at a WBENC Conference about four years ago, and she shared me more about GWBC, and from that point on-

Lee Kantor: [00:02:07] And certified, getting started.

Charlette Wynn: [00:02:09] And getting certified and participating.

Lee Kantor: [00:02:13] And has it impacted your business?

Charlette Wynn: [00:02:15] Yeah, absolutely. I think that’s what led us to win our last two awards, through some of the connections I’ve made over the years.

Lee Kantor: [00:02:21] Wow. It’s so important for the women out there that have their own business to take that step to become certified. It can really take your business to a new level.

Charlette Wynn: [00:02:31] Yes, it can.

Lee Kantor: [00:02:33] So, now, how do you attack a conference like this one, where it just seems like it’s a family reunion, everybody’s getting together seeing people that they’ve never seen?

Charlette Wynn: [00:02:41] Well, you do your homework. You do your homework. For me, I had a more targeted approach this time, and actually, I’m using this also to do a survey on a couple of things that I’m working on. So, yesterday, I spent that time, because I knew it wasn’t going to be that busy meeting with the four companies that I wanted to have seen.

Lee Kantor: [00:02:59] So, you targeted four?

Charlette Wynn: [00:03:00] I talked—I had four that I was targeting for yesterday, yes.

Lee Kantor: [00:03:04] And that’s important for the newer business person out there. You come into this event, you can’t just wing it, like that’s a rookie mistake.

Charlette Wynn: [00:03:14] It is.

Lee Kantor: [00:03:15] Right? You got to kind of be strategic. You got to do your research.

Charlette Wynn: [00:03:19] And realistic. It’s hard and overwhelming, because you see so many great businesses, but I’m learning to go what I call deeper than wider. And then, even today, I followed up on two of the contacts that I made from yesterday. They told me to come back.

Lee Kantor: [00:03:35] Because you went even deeper, right?

Charlette Wynn: [00:03:38] I went even deeper. And so, it seems like I’ll get closer to an opportunity now as a result of this focus.

Lee Kantor: [00:03:43] Right. So, it seems like, oh, four out of there are hundreds here, that seems, oh, well, I missed a lot, and you don’t care. You care about, let me go deeper with these four, and now, that, maybe one of them will-

Charlette Wynn: [00:03:57] And then, balance the time with more of the classes and events.

Lee Kantor: [00:04:03] The education and networking.

Charlette Wynn: [00:04:03] Educational series like in the past. And I think most small businesses are so anxious to get a contract, and so they use these industry trade shows of way of what they think is connecting. And so, this year, I just chose to have a little bit more balance, and getting a little more education out of it, and do the survey that I want to do to get some primary information.

Lee Kantor: [00:04:24] And be more patient and not look at this as a quick fix solution. This is a long-term investment.

Charlette Wynn: [00:04:30] Yes. Yes. That’s a great way to phrase it.

Lee Kantor: [00:04:33] So, now, what’s been the most rewarding part of being involved with GWBC and kind of immersing yourself in this community?

Charlette Wynn: [00:04:41] Well, this is my second time on the air, so of course, it gives me exposure.

Lee Kantor: [00:04:44] That helps.

Charlette Wynn: [00:04:45] Yes. And I even delivered a webinar for them during the COVID time. We had the special series. And so, I believe that gave me some extra exposure as well.

Lee Kantor: [00:04:57] So, now, are you finding that when you’re working an event like this and you’re getting deeper in those relationships that—are you starting to see maybe some sprout, some like, hey, this is going to work out, you feel like this is a better approach?

Charlette Wynn: [00:05:11] I think it’s a better approach. Even a couple of companies that I boost, I stopped at, I actually knew a few of the individuals, and they were connecting with other people that were focused more in the area that I am pursuing.

Lee Kantor: [00:05:26] So, now, at P3, who is an ideal customer for you.

Charlette Wynn: [00:05:32] A UPS, a Coca Cola, a federal government agency, anyone that’s looking to improve upon their business processes, looking at efficiencies within their organization, that’s the ideal client.

Lee Kantor: [00:05:48] Right. So, an enterprise-level organization.

Charlette Wynn: [00:05:50] Enterprise-wide level or a large federal government agency. Probably 70% of the work we do today is with federal government, so our ideal client would be in that space.

Lee Kantor: [00:06:03] So, now, if somebody wants to learn more, what’s the website?

Charlette Wynn: [00:06:06] www.p3delivery.com.

Lee Kantor: [00:06:09] And it’s the letter P, the number 3?

Charlette Wynn: [00:06:11] P3delivery.com

Lee Kantor: [00:06:14] Alright. Well, thank you so much for sharing your story today.

Charlette Wynn: [00:06:17] Thank you for having me.

Lee Kantor: [00:06:18] Alright. This is Lee Kantor. We’ll be back in a few at the 2022 WBENC National Conference inside the GWBC booth.

 

 


About WBENC

The Women’s Business Enterprise National Council (WBENC) is a leading non-profit organization dedicated to helping women-owned businesses thrive.WBENC-Logo

We believe diversity promotes innovation, opens doors, and creates partnerships that fuel the economy. That’s why we not only provide the most relied upon certification standard for women-owned businesses, but we also offer the tools to help them succeed.

About GWBC

The Greater Women’s Business Council (GWBC®) is at the forefront of redefining women business enterprises (WBEs). An increasing focus on supplier diversity means major corporations are viewing our WBEs as innovative, flexible and competitive solutions. The number of women-owned businesses is rising to reflect an increasingly diverse consumer base of women making a majority of buying decision for herself, her family and her business. GWBC-Logo

GWBC® has partnered with dozens of major companies who are committed to providing a sustainable foundation through our guiding principles to bring education, training and the standardization of national certification to women businesses in Georgia, North Carolina and South Carolina.

GSU Main Street Entrepreneurs Seed Fund Demo Day 2022

October 19, 2022 by angishields

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Atlanta Business Radio
GSU Main Street Entrepreneurs Seed Fund Demo Day 2022
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Georgia State’s Main Street Entrepreneurs Seed Fund (MSESF) is a 2-day experience on entrepreneurship and innovation. The 2022 summit was held on Oct. 13-14 in partnership with Zane Venture Fund, an early-stage investor in companies founded by diverse entrepreneurs.

MK-KhanMK Khan, MSESF EIR / Georgia State’s Main Street Entrepreneurs Seed Fund

LinkedIn

https://stats.businessradiox.com/37365.mp3

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Recha-ReidRecha Reid, Assoc. Director ENI /  Georgia State’s Main Street Entrepreneurs Seed Fund

LinkedIn

https://stats.businessradiox.com/37366.mp3

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Jennifer-ShererJennifer Sherer, ENI Director /  Entrepreneurship and Innovation Institute at Georgia State University

LinkedIn

https://stats.businessradiox.com/37367.mp3

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Sig-MoselySig Mosley / Zane Venture Fund

LinkedIn

https://stats.businessradiox.com/37368.mp3

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Jen-BaileyDr. Jen Bailey, Associate Dean, Undergraduate Programs, Clinical Associate Professor / Entrepreneurship and Innovation Institute at Georgia State University

LinkedIn

 

https://stats.businessradiox.com/37369.mp3

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M-Brian-BlakeM. Brian Blake / President, Georgia State University

LinkedIn

https://stats.businessradiox.com/37370.mp3

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Elissa-RussellElissa Russell, Founder and CEO / READI

LinkedIn

https://stats.businessradiox.com/37371.mp3

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Rajess-MarshallRejess Marshall / Karaoke Noir

https://stats.businessradiox.com/37372.mp3

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Savannah-SamplesSavannah Samples, Founder and CEO / Angel Assistance 

https://stats.businessradiox.com/37373.mp3

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Nicole-TooleNicole Toole, CEO / ECGO

LinkedIn

https://stats.businessradiox.com/37374.mp3

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Daniel-FitchDaniel Fitch, Founder / Natural Leaders Media

LinkedIn

 

https://stats.businessradiox.com/37375.mp3

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Adesuwa-ImafidonAdesuwa Imafidon, Founder / Nurtur Skincare

https://stats.businessradiox.com/37376.mp3

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Viraj-PatelViraj Patel, Founder and CEO / KemNu

LinkedIn

https://stats.businessradiox.com/37377.mp3

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Kathy-PliskoKathy Plisko, Area Director / UGA SBDC at Georgia State University

LinkedIn

https://stats.businessradiox.com/37378.mp3

DOWNLOAD HERE

Nicolle-Parsons-PollardNicolle Parsons-Pollard, Provost / Georgia State University

https://stats.businessradiox.com/37379.mp3

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Amir-Helmy-and-Jad-Helmy1st Place Winners – Jad Helmy & Amir Helmy, Co-Founders / Health Appy Tech

https://stats.businessradiox.com/37380.mp3

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Tanisha-DeLeonTanisha DeLeon, Senior Director gBeta / gener8tor

LinkedIn

https://stats.businessradiox.com/37381.mp3

DOWNLOAD HERE

 

Tagged With: gsu, gsu entrepreneurship and innovation institute, GSU Main Street Demo Day, GSU MSESF Demo Day

BRX Pro Tip: How to Leverage a Crisis

October 19, 2022 by angishields

Business and Leadership Consultant Julie Bee

October 18, 2022 by angishields

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High Velocity Radio
Business and Leadership Consultant Julie Bee
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Julie-Bee-headshotJulie Bee is an award-winning entrepreneur, a leader of leaders, and engaging storyteller.

Julie has spoken for 14+ years on topics including leadership, management, employee engagement and morale, workplace culture, business ownership, and entrepreneurship.

Julie’s leadership insights have been featured on FastCompany, Forbes, Thrive Global and many more.

Her forthcoming book with Matt Holt Books, The Business Owner’s Guide to Burnout is scheduled to hit bookshelves in early 2024. Matt Holt Books is an imprint of BenBella Books, publishers of Traction.

Connect with Julie on LinkedIn, Facebook, Twitter and Instagram.

This transcript is machine transcribed by Sonix 

What You’ll Learn in This Episode

  • How Business Owners Can Be in the Room Without Being in the Room
  • Leveraging Burnout to Fuel Success
  • Why business owners with great teams feel busier than ever
  • How you can overcome objections and obstacles to key employees sharing the leadership load
  • What tools can help guide both the business owner and key employees/leadership team to a more balanced leading structure in a small business
TRANSCRIPT

Intro: [00:00:04] Broadcasting live from the Business RadioX studios in Atlanta, Georgia. It’s time for High Velocity radio.

Stone Payton: [00:00:15] Welcome to the High Velocity Radio show where we celebrate top performers producing better results in less time. Stone Payton here with you this morning. This is going to be a fantastic conversation. Please join me in welcoming to the broadcast with The Julie Bee, the lady herself, Miss Julie Bee. How are you?

Julie Bee: [00:00:37] Stone. I am doing great. I’m excited to be here this morning and I am looking forward to our conversation.

Stone Payton: [00:00:43] Oh, we’re going to have so much fun and learn a great deal. I’m sure a thousand questions. We won’t get to them all, but maybe a good place to start would be mission purpose. What are you and your team out there trying to do for folks?

Julie Bee: [00:00:59] Yes. So the the big vision here is to help 1 million business owners by 2032. So in the next ten years, that is the the vision of what we are doing. And my personal brand.

Stone Payton: [00:01:16] Wow. I would say that is not only a noble pursuit, but a pretty tall order.

Julie Bee: [00:01:24] It is. Yes, it is. Every time I say it, I have a moment of, okay, maybe I went too big. But you know, and my and my point of view, the vision is is kind of the dream, you know. And I do think we we will achieve that. I’m pretty confident that we will achieve that. But it’s also about the journey along the way of working towards getting there.

Stone Payton: [00:01:48] One of the things that really stood out for me when you and I had a chance to have a brief visit over the phone not too long ago was this this idea of business owners being in the room without being in the room? Can you speak to that a little bit?

Julie Bee: [00:02:06] Absolutely. So I think as business owners, we often get kind of stuck in this leader of managers role. So we have a lot of other managers who we lead, but those individuals aren’t necessarily stepping up as leaders. And part of what I help business owners do is step more into a role of leader of leaders, which means that some of those managers have to become leaders in the business as well. So that might be a key employee or to the leadership team. And what I often hear is from from business owners is that they have a fantastic team of people working for them, but they feel busier than ever and that that really should not be the case. If you have a really great team working for you, you shouldn’t feel like all of the pressure is on you all of the time. And I help business owners make the transition from leader managers to leader of leaders.

Stone Payton: [00:03:09] Now, do you find when you’re pursuing that work that while sometimes some of those employees, they they embrace the idea of taking on more leadership responsibility but but others maybe not so much?

Julie Bee: [00:03:26] Yeah, and it’s interesting because I think what I do when I first start working with a client is I have I have the client who is usually the business owner and then the key employee or everyone on the leadership team, just depending on how large the company is. Take a couple of assessments. And those two assessments really help me figure out who is more who’s more likely to step into a leadership role willingly and who is happy being in a managerial role. And that’s a very important thing to know about the people who work for you as a business owner. Because, you know, if you try to put someone who doesn’t want to be a leader and a leadership role, it’s just not going to work out. So the very first thing that I really like to do is have everyone take a couple of assessments because that helps me very quickly see in a very objective way who who can step into that role as leader and who really should probably stay where they are in a managerial role.

Stone Payton: [00:04:31] One of the things that that I’ve noticed with assessment So a lifetime ago, I spent a little bit of time, at least on the periphery of the of the consulting world. And I noticed that one of the things that assessments can do for you beyond giving you some insight and data, it creates a marvelous platform for dialog, right? It gives it gives you something that you can all talk into and around. Is that been your experience?

Julie Bee: [00:05:00] It gives the group a common language. Yeah. And it gives a really good, I would say, environment. And as you said, platform. It’s almost like a placeholder, an arena, if you will, for everybody having the same conversation and everybody being on the same page using the same words. I think that that’s what those assessments are really great for. For me personally, when I use them in my own business, it helps me get to know an individual more quickly. It helps kind of speed up that initial honeymoon period or that initial six months that might take someone, a business owner not using assessments. It might take you 6 to 12 months to really get to know someone. Whereas if you’re using assessments, I’ve found that you know who they are pretty quickly. I mean, within three months, I mean, you really know who you have and what their strong suit is and how to work with that to make sure that they also are set up for success.

Stone Payton: [00:06:05] Okay. I got to know the back story. How in the world did you find yourself in in this line of work.

Julie Bee: [00:06:13] That is a that is a story for the ages? I think so. I, I went to college like, like a lot of us did, graduated with a business degree and accounting and actually got my master’s degree and CPA license as well and worked in accounting for a few years. And I gradually started moving towards more small business. So I went from working at a really large international accounting company, PricewaterhouseCoopers, to working for a small business to working for an even smaller business. So I went from PricewaterhouseCoopers to a company that was doing about 400 million in revenue to from there to a company that was doing about 30 million in revenue a year. And I was working in accounting all that time, but I was also learning that I really. He had a passion for business ownership, for leadership, especially within the business owner arena. And in 2008, I lost my job because of the housing market crash and I was not going to get another job in accounting or with a small business. I did try but didn’t couldn’t find work. So I started a company and I started a marketing agency that specialized in social media at that time. What’s interesting is Facebook wasn’t even available to the public yet. It was still just available to college students around the country. And I really started working with business owners to help them market their business on social media.

Julie Bee: [00:07:52] And I’ve done that. I still own that business. I’m still in a leadership and strategic role in that company. But in 2020, like a lot of us, we kind of had to. I think a lot of us reevaluated what we were doing and what our next steps were. And I’ve always been very passionate about leadership and I also love creating content. And so a friend of mine actually I created a couple of videos about working remotely. I’ve been working remotely since 2004, and I created a couple of videos about how do you work remotely, but also lead a small business in a remote environment. And a friend of mine lifted the audio off of those videos, created a podcast for me, and the rest is history. So from there I started speaking about leadership. I had the podcast about leadership and specifically in the business ownership realm, because it’s a different it’s leadership as a business owner is different than leadership as a corporate professional. And then from there I wrote a book, got a book deal, and now I am speaking and consulting with business owners to help them achieve success without having to make significant sacrifices. I like to say I help them get it without having to lose everything else, basically. And that’s really what I’m focused on through speaking and consulting.

Stone Payton: [00:09:18] Well, it must be it has to be incredibly rewarding work. What are you enjoying the most these days about it?

Julie Bee: [00:09:28] I think when I have when I see a business owner go from being so burned out that they can’t even get out of bed in the morning, literally, they’re just exhausted and they they almost hate I mean, they some of them hate their job. You know, it’s kind of ironic when we create a job that we eventually we eventually come to really not like to go to every morning. So the most rewarding thing for me is when I see a business owner kind of fall back in love with their business and be able to get back into doing the work that they enjoy doing. And what I often tell them is, you know, it’s not necessarily about slowing down, it’s about finding a better prioritized and more sustainable pace of work. And that’s what I really help the business owner focus on. So when they find their joy again, they kind of fall back in love with their business again. That’s what I really enjoy the most.

Stone Payton: [00:10:28] And you’ve kind of cracked the code on on, on leveraging the point of a person’s burnout. Can you speak to that a little bit more?

Julie Bee: [00:10:38] Yeah. And there’s there’s a lot that goes into that. So there are, there are multiple steps. And I would say leveraging your burnout is kind of the that’s where everything comes together. But the one thing that I always tell people is it’s interesting. There’s this there’s the stigma of burnout and the small business community that I think I think it comes from this thinking that, well, you kind of did it to yourself. You know, you started a business. So if you’re burnout in your business, it’s kind of your fault and it’s your job to fix it. And don’t don’t really complain about it or talk about it. And I think so a lot of business owners don’t want to even accept that they’ve dealt with burnout or are dealing with burnout. So there’s a stigma. So the first step is you kind of have to embrace the burnout. You have to just say, Yeah, I’m burnout. And the way that I often recommend doing this is just taking a yes and approach. It sounds like, yes, I’m in burnout and I’m going to come out the other side of this and a better and a better way, or there’s a lot of things that can follow that. And it’s not the end of the world if you’re burned out. I think that’s the very first thing is you have to be able to embrace the fact that you’re burned out.

Julie Bee: [00:11:53] And then from there and part of what I teach for business owners working through burnout is making space and learning how to say no to new things and also pausing some initiatives. And ultimately, like as they’re working through it, when they do those things, they’re going to have some aha moments, they’re going to have some epiphanies about how they’ve been working and what they’ve been working on. And ultimately when we get to the end of this process. They are going to look at number one, most likely they have space that they have created, whether that’s physical space, whether that’s energetic or even space on your calendar that can open up an opportunity for them. Their leverage points is what I call them. And I basically asked them to take that space that they have created and combine that with one of their aha moments, because usually what happens is they figure out something about either how they’re working or what they’re working on that needs to change. And it’s not something to deal with right in the minute of burnout. But when you get to the other side and you’ve recovered from burnout and you’ve addressed any business crisis the burnout has caused, you then have an opportunity. You can either choose to kind of go back to doing the work the way you were doing it before, or you can make a change and you can leverage your burnout to make a change that you wanted to probably change for a while.

Julie Bee: [00:13:29] Or maybe it’s something new that came up when you were going through this process that you want to pursue and you just take the you take the combination of the space you made to deal with the burnout and you fill some of that space with one thing. I always just say one thing. Just pick one thing that came out of what you learned while you were going through burnout to pursue. And then that is how somebody can leverage burnout to go on to their next thing. Sometimes it’s a new business, sometimes it’s a book. I mean, I my last leverage point was writing a book and getting a publishing deal. That was what I did with my last burnout that I went through. Sometimes it’s I’ve seen business owners decide to sell a business. I’ve seen business owners decide to bring in a business partner. There’s all kinds of things that can happen with leveraging burnout, but really it’s paying attention kind of as you’re going through it to those moments of this is something I’d like to explore because once you get through the burnout, then you have an opportunity to make a change that will definitely benefit you, the business owner individually, and will most likely benefit your business as well.

Stone Payton: [00:14:42] So how does the whole sales and marketing thing work for for someone with a practice like yours? How do you get the new business?

Julie Bee: [00:14:55] Yeah. So it is honestly, the biggest thing is speaking engagements. Like I said, I’m still at the point where people people are not going to come to me and say, Hey, I’m burned out because there is a stigma around burnout. With business owners, they do often. They do not want to admit they’re burned out until they’ve kind of gotten through it and then they have a story to tell. So what I often do is I will speak to small, medium, small to medium sized organizations like Chambers of Commerce or conferences where business owners are sitting in the crowd. And from there, a lot of them will come up to me and we’ll have a 1 to 1 schedule, a 1 to 1 Zoom meeting. And then I go basically into my my sales conversation with them. And it’s really, you know, a lot of people are burned out, but they don’t realize they’re burned out. And so I really focus more on, like I said in the beginning, it’s it’s about helping business owners achieve success without having to make significant sacrifices in their life and their business to get it. So I help them get it without losing everything else, basically, because a lot of business owners think that, you know, I got to work 80, 90 hours a week to get to where I want to be. And, you know, don’t get me wrong, I’ve certainly worked my own 80 hour weeks from time to time, but that’s not sustainable for long term success for anybody, I think. And so I really focus on the success part without them having to make the significant sacrifices that I think a lot of us have been conditioned to think business owners have to make to get to where they want to go.

Stone Payton: [00:16:41] All right. Let’s talk about this book. This is it’s not released quite yet as of this conversation, but it’s coming, right?

Julie Bee: [00:16:49] Yes, it is coming. It’s interesting how how book contracts work. It usually takes quite, quite a bit of time for them to get it out and publish it and promote it and do all of that. So the book title is The Business Owners Guide to Burn Out, and it is a system of working through your burnout. And I’ve written it in a way where a business owner can in the very first chapter, I kind of break down each chapter, and this is not a book that you have to read in order to get everything out of it. So if you feel like you if you just want to skip straight to the Leveraging burnout chapter, you can skip straight to that chapter and implement it. If you want to create a burnout prevention plan for yourself, you can skip to that chapter and do that A Well, do that as well. If you’re not even sure you’re in burnout or not, there’s a chapter for that too, so you can kind of bounce around the book and figure out exactly what what chapter you need to read for where you are. And I wrote it that way because so many books that are process based or system based book, you have to start with chapter one and read it straight through. This is not that book because I want this book to help as many people as possible as quickly as possible. So I structured it in that way. The presales will start in 2023 and then it will be in bookstores in 2024. But I’m just really excited about it. The publishers of Traction are actually the publishers who wow my book out. So yeah, I’ve got a I’ve got a really good team behind me, so I can’t wait. I can’t wait for it. But I’m also enjoying the journey as we build the audience and get the word out that it’s coming and just get people prepared to purchase it.

Stone Payton: [00:18:42] So the experience of getting the book put together did some of it, some chapters, some parts of it come together really easily for you and and others more of a struggle. What was the experience like getting this thing together?

Julie Bee: [00:18:58] Yeah, it it was it’s funny, I often tell people I’ve already written like ten books, but this is the first one that I’m getting published this book was it really came from my own personal experience and then my own research and trying to find resources for business owners struggling with burnout. The the yeah, it was challenging and I’ll you know, I think the the most challenging part of it was structuring it in a way in an order that made sense, but also writing it with the end goal in mind of people being able to jump into it wherever they needed to jump into it. And. Another struggle that I had was getting some business owners to share their burnout stories. And it, you know, it’s not it’s not heavy on business owners stories. It’s very, very systematic and it’s a process based book. But the business owners who did share their stories were willing to be vulnerable and allow me to share them in the book, which I’m very thankful for. I would say probably probably the hardest part of writing this book was distinguishing between addressing the crisis that a burnout causes and your business or your personal life and how to go about that and distinguishing between addressing it and then personally recovering from burnout. Because those two things are not the same thing for a business owner. You often have to address the problems that the burnout is causing before you can really make a lot of time or a lot of space to recover from the burnout. Personally, most business owners, you know, when you’re when you have a crisis going on in your business, making space for burnout can be tough. And I think that distinguishing between those two things and then really ordering them in that way address the crisis and then recover from the burnout was was a tough thing for me to to separate and then write about individually.

Stone Payton: [00:21:12] Yeah. All right. Before we wrap, let’s leave our listeners, if we could, with with a couple of pro tips, a couple of actionable items, something to be thinking about, something to be doing, maybe something to be reading or listening to. Number one pro tip going is reach out and have a conversation with Julie or someone on her team. But but maybe there’s a little something that someone finds this content, something that they can go into and start doing or thinking about right now.

Julie Bee: [00:21:41] Yeah. So from a from a burnout perspective, for business owners, the very best thing you can do is know what burnout looks like for you. It doesn’t look the same for everybody. So that can be anything from you’re not getting enough sleep to your eating poorly to your. You can’t clearly and concisely relay a message. Those are some things that burnout can cause. And business owners, I think that’s the very important item is to know what burnout looks like on you. And then the other thing I would say just in general is that this helps in a lot of ways, recognize when you are working with your leadership team or whoever works in your business, recognize the difference between when you the business owner, when you are leading versus when you are managing. They are two different skill sets and it’s important first and foremost for you to know the difference between when you are leading and when you are managing. And I have a lot of podcast episodes and a lot of information on my website where you can kind of go and check that out. And then the third thing I would say is build your business owner support network. Now build it with people that when you are struggling with something that you can reach out to and have a very open and honorable dialog with and get some help, I think that is probably one of the most important things in helping people prevent burnout and also helping people be better leaders. So building your support network now instead of waiting until you need it, is kind of like what they say about having a bank before you need them. Have a support network before you need it, because when you need it, it’ll be there. And I think that’s a really important action that people can go ahead and take right away.

Stone Payton: [00:23:35] I am so glad that I asked that question was that it’s a marvelous counsel. Okay, let’s leave our listeners with some points of contact. I want them to be able to access the podcast that you mentioned. Whatever you feel like is appropriate website, LinkedIn, email. I just want to make sure that folks can, can, can reach out and connect with you and begin to tap into your.

Julie Bee: [00:23:59] Absolutely. So my website is the Julie B, My last name is spelled b E like a honeybee. That is my real last name. So YouTube.com that has pretty much everything on it. That’s probably the best place to go to contact me. My podcast is called They don’t teach this in business School and it’s available wherever you listen to podcasts, so you can search that out and find me there. And that is a mix of short podcasts where I deliver some, some knowledge and just some ideas and then interviews with other business owners. And then out there on social media, pretty much all of my handles are the Julie B, so you can find me pretty much by searching the usually B as well on LinkedIn, Tik Tok, Instagram, all of those social platforms. I am out there putting content out almost every day, so that’s where you can find me.

Stone Payton: [00:24:52] Well, Julie, it has been an absolute delight having you on the show today. I have found it informative and inspiring. Thank you so much for investing the time and energy to be with us and keep up the good work You’re doing. Important work and we sincerely appreciate you.

Julie Bee: [00:25:10] Yes. Stone Thank you so much for having me. I’ve really enjoyed this conversation and I look forward to listening to more of your podcast as well.

Stone Payton: [00:25:18] Fantastic. All right. Until next time, this is Stone Payton for our guest today, Julie B and everyone here at the Business RadioX family saying we’ll see you in the fast lane.

Tagged With: Business and Leadership Consultant, Julie Bee

BRX Pro Tip: How to Make a Better Decision

October 18, 2022 by angishields

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BRX Pro Tips
BRX Pro Tip: How to Make a Better Decision
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BRX Pro Tip: How to Make a Better Decision

Stone Payton: [00:00:00] And we are back with Business RadioX Pro Tips. Stone Payton and Lee Kantor here with you. Lee, let’s chat a little bit about how to make a better decision.

Lee Kantor: [00:00:11] Yeah. Every day you’re kind of required to make some sort of decision somewhere, and sometimes these decisions are big, sometimes they’re little. If you have a big decision at hand, I think it’s a good idea to pressure test that decision by playing out some hypothetical situations around the decisions before you decide to commit resources and time to it.

Lee Kantor: [00:00:32] I like to kind of play out from the edges of the decision, play out a best-case scenario and the worst-case scenario. Look at the choice through the lens of that optimistic super fan, you know, looking at it in the best possible way. What is the most beneficial way this is going to work out for you? And then, poke at it from a different angle. Look at it through the lens of the most pessimistic person. What is the worst-case scenario? What are all the different things that bad that could happen?

Lee Kantor: [00:00:59] When you poke at a decision from all these different angles, you’ll get to see and get a good sense of how it’s going to hold up to either one of those extremes. And when you do this, ultimately, you’re going to feel more confident that you can defend the decision and it’s a worthwhile decision to go forward with or to not go forward with.

Lee Kantor: [00:01:18] So, I would set some sort of time limit on this, because this is one of those things that if you do it, you can do it forever. But I would say, okay, I’m going to argue positively for 15 minutes. I’m going to argue negatively for 15 minutes. I’m going to just write all the good, all the bad, and then I’m going to just think about it, you know, at this point now, objectively, looking at the edges and saying, okay, is this something I want to invest time and resources in or not? And then, once you made the decision, that’s it. Move on. Either take action, don’t look backwards, just go boldly forward or not. But, you know, at the end of the day, once you make a decision, then you can use real data and assess whether you made the right decision or not.

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