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BRX Pro Tip: How Do You Keep Your Pipeline Full?

July 14, 2022 by angishields

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BRX Pro Tip: How Do You Keep Your Pipeline Full?
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BRX Pro Tip: How Do You Keep Your Pipeline Full?

Stone Payton: [00:00:00] Welcome back to Business RadioX Pro Tips. Stone Payton and Lee Kantor here with you. Lee, anyone in a selling-marketing relationship-building capacity needs to be thinking through this question, how do you keep your pipeline full?

Lee Kantor: [00:00:19] Yeah. Every successful business development person knows that it’s imperative to have a full pipeline, and do you have an effective way to ensure that good quality leads are entering your pipeline every single day?

Lee Kantor: [00:00:33] At Business RadioX, we’re fortunate that we’ve kind of figured out a simple yet effective way to keep our client’s pipelines filled with the right people at the right quantity and scalable over time. So since we’ve figured this out, I thought we could share some of this with our listeners right now.

Lee Kantor: [00:00:53] The first thing we do is we reverse engineer a show that serves the people that are most important to our clients. When we reverse engineer the show, what we’re doing is we’re saying, “Okay, who? What? Who are the right people for our client to meet? Who do they have to meet more of? And what can we do right now to create a show that attracts them to us?” And then, we reach out and then we invite all those people onto the show. And it’s not just the top of the funnel in terms of, okay, this is the prospect that writes the check. We’re also inviting the association that serves that group. We’re inviting on the influencers and the people with authority inside that group. We’re inviting on the referral sources within that group. We’re creating a whole 360-degree kind of a hug around that industry, that niche, and it’s putting our client at the center of this. They become the de facto media outlet for that niche that they serve. And we have the tools and the skills in place to help them serve that group by telling their stories and by inviting them onto the show that they want to become part of.

Lee Kantor: [00:02:06] When we do this, our clients then go out on their own and invite these people onto the show to tell their stories and to share what makes them special and unique. This helps our clients get to know and serve the people most important to them. And most importantly, they get to build great relationships with these people that often lead to them doing business down the road.

Lee Kantor: [00:02:26] This isn’t a quick fix. This isn’t a get-rich-quick scheme. This is something that helps them over the long term. Build the brand that they need to have that puts them at the center of the most important people to them. They get to be the generous, good corporate citizen that’s serving the entire ecosystem and that we are the engine that helps them do that. And we do that every day with different businesses and different niches and in different communities around the country.

Lee Kantor: [00:02:54] So that’s what helps us keep that business development pipeline full. We’re serving the entire ecosystem so our pipeline never dries up. As new people enter the pipeline, we’re there first because we’re the official media program or show for that niche in that local market. We’re in that industry. So that’s how we do it at Business RadioX. Our pipeline is always full.

2022 WBENC: Kanchana Raman

July 13, 2022 by angishields

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2022 WBENC: Kanchana Raman
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Kanchana-Raman-GWBC-WBENC-National-ConferenceKanchana Raman, Avacend

TRANSCRIPT

Intro: [00:00:04] Broadcasting live from the Business RadioX studios in Atlanta, Georgia, it’s time for GWBC Radio’s Open for Business. Now, here’s your host.

Lee Kantor: [00:00:18] Lee Kantor here, broadcasting live from the WBENC National Conference inside the GWBC booth, booth 1812, if you want to come by and check us out. Right now, we have Kanchana Raman with Avacend. Welcome.

Kanchana Raman: [00:00:31] Thank you for having me.

Lee Kantor: [00:00:33] Well, I’m so excited to learn what you’re up to. Tell us a little bit about Avacend. How are you serving folks?

Kanchana Raman: [00:00:38] So, we have—this is our 25th year, just like WBENC.

Lee Kantor: [00:00:42] 25 years old as WBENC, congratulations.

Kanchana Raman: [00:00:44] Thank you. So, WBENC is celebrating for us and vice versa. So, it’s great. So, we have been in the ICT industry, so basically, primarily in telecommunications and technology, and serving Fortune 100 customers. And many of our customers are here today, so it’s exciting to stop by at everybody’s booth, and customers are also stopping by at our booth. So, it’s great to catch up with everybody after, I think, two years.

Lee Kantor: [00:01:15] A little pause. So, now, 25 years ago, were you always—were you targeting those Fortune 500 and Fortune 100 companies, or did you kind of work your way up the ladder?

Kanchana Raman: [00:01:27] So, if you look at the kind of skill sets that we have, we have always worked with Fortune 100 customers, so even my first customer was a Fortune 100 customer in 1996.

Lee Kantor: [00:01:39] Wow. And you’ve stuck—so they’ve stuck with you for all this time?

Kanchana Raman: [00:01:43] Well, what has happened in our industry is there is a lot of mergers and acquisitions going on, so many of my customers have been acquired, have gone through name changes, but they are still around, I think, in a different version or a different avatar.

Lee Kantor: [00:01:59] Right. Some part of them is still around.

Kanchana Raman: [00:02:01] Yes.

Lee Kantor: [00:02:01] Now, why is it important to you to be a certified woman business owner?

Kanchana Raman: [00:02:07] So, first of all, awareness. I wasn’t aware that I was a woman-owned business for-

Lee Kantor: [00:02:13] Well, you do, you’re a woman-owned business.

Kanchana Raman: [00:02:14] … almost 10 years. I know. So, I got certified, I would say, about 10, 15 years now. And one of our customers wanted us to get certified, and that’s when we knew that there was a certifying body, and you can be part of this.

Lee Kantor: [00:02:31] So, you weren’t aware of it. You were just going about your business, and then someone said, hey, if you’re certified, then this opens up other doors for you and it might be worth your time.

Kanchana Raman: [00:02:40] Absolutely. We would like for you to get certified, and I think that’s how we got into this. I’m just so thankful for that guidance, because I think one of the main things is somebody to educate us on what is out here. And so, that’s how we got certified, and I was on the board. Somehow, as soon as I got certified, I was on the board of the Georgia Women’s Business Council for three years, and I guess that also gave me a great insight as to how things work over here, and the partnerships, and the sisterhood. And also, I’m part of the forum here at WBENC, so it’s a national forum, so I’ve been part of the forum for about 10 years as well.

Lee Kantor: [00:03:20] So, once you got—once you joined, then it was like you really immersed yourself in it and you got really involved.

Kanchana Raman: [00:03:27] Yeah, it was instant bonding.

Lee Kantor: [00:03:30] Right. Like there’s a lot of business associations out there or business groups that you can become part of, but is this one of the ones, where you’re like, you’re kind of looking forward to going, where some of them, you’re like, oh, well, I got to go to that one.

Kanchana Raman: [00:03:43] I think most of them, I look forward to going, but this especially is about sisterhood, about friendship, about a support group, if you would, right?

Lee Kantor: [00:03:53] Mm-hmm.

Kanchana Raman: [00:03:53] I mean, everybody is very kind over here. And between the WBEs, we are always sharing lessons learned, best practices, and we’re always there for each other. I mean, even today, it’s like, like Roz said, the need of the day is support and kindness.

Lee Kantor: [00:04:11] That’s right, and grace. Sure. Now, for you, what is one of the lessons learned that you can share with maybe a younger person who is just launching their career?

Kanchana Raman: [00:04:23] So, this is not something that’s going to get you a contract instantly, right? You have to invest in the organization, invest in the relationships, prove yourself. And with time, magic happens.

Lee Kantor: [00:04:38] And then, you’ve seen that happen?

Kanchana Raman: [00:04:40] Yes, absolutely. I have gotten some of my big customers from these events. And again, for me, since I’ve been in business for a long time, this is a great opportunity for me to visit with a lot of my customers. Everybody is here under one roof.

Lee Kantor: [00:05:01] You can find them pretty easily.

Kanchana Raman: [00:05:02] Yeah. So, definitely—especially post-pandemic, with the travel restrictions and everything, this is really great that you can meet everybody here.

Lee Kantor: [00:05:10] And it’s in your backyard.

Kanchana Raman: [00:05:12] Yes.

Lee Kantor: [00:05:13] You’re down the road.

Kanchana Raman: [00:05:13] At home in Atlanta, yes.

Lee Kantor: [00:05:16] Now, is there anything at the event that you’re most looking forward to, any speaker or panel that you’re most excited about?

Kanchana Raman: [00:05:22] There are a lot of great panels all throughout the day, but it’s just that between meeting people that you haven’t met in two years, I’m pretty busy, so I’m hoping that there is a recording of everything that’s going on, and we can go back and learn from that because there are some great panelists and great speakers here today.

Lee Kantor: [00:05:43] So, if somebody wants to learn more about Avacend, what is the website?

Kanchana Raman: [00:05:48] It’s avacend.com. Avacend.com, and we are here in booth 1813.

Lee Kantor: [00:05:55] Alright. Well, Kanchana, thank you so much for sharing your story today. You’re doing an important work and we appreciate you.

Kanchana Raman: [00:06:00] Thank you. We appreciate the Radio Business X-

Lee Kantor: [00:06:04] Thank you.

Kanchana Raman: [00:06:04] … for being supportive of the women’s organization.

Lee Kantor: [00:06:07] Alright. This is Lee Kantor. We will see you in a few at the 2022 WBENC National Conference here in the GWBC booth.

 


About WBENC

The Women’s Business Enterprise National Council (WBENC) is a leading non-profit organization dedicated to helping women-owned businesses thrive.WBENC-Logo

We believe diversity promotes innovation, opens doors, and creates partnerships that fuel the economy. That’s why we not only provide the most relied upon certification standard for women-owned businesses, but we also offer the tools to help them succeed.

About GWBC

The Greater Women’s Business Council (GWBC®) is at the forefront of redefining women business enterprises (WBEs). An increasing focus on supplier diversity means major corporations are viewing our WBEs as innovative, flexible and competitive solutions. The number of women-owned businesses is rising to reflect an increasingly diverse consumer base of women making a majority of buying decision for herself, her family and her business. GWBC-Logo

GWBC® has partnered with dozens of major companies who are committed to providing a sustainable foundation through our guiding principles to bring education, training and the standardization of national certification to women businesses in Georgia, North Carolina and South Carolina.

BRX Pro Tip: Multi-Tasking in Humans is a Myth

July 13, 2022 by angishields

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BRX Pro Tips
BRX Pro Tip: Multi-Tasking in Humans is a Myth
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BRX Pro Tip: Multi-Tasking in Humans is a Myth

Stone Payton: [00:00:00] Welcome back to Business RadioX Pro Tips. Stone Payton and Lee Kantor here with you. Lee, you said the other day in a meeting that multitasking in humans is a myth.

Lee Kantor: [00:00:13] Yeah. I think this is one of those kinds of myths that have been going around for a long time now because we have the appearance that we’re able to do lots of things simultaneously, but in actuality, we might be able to do lots of things in a mediocre manner simultaneously, but we’re really not getting the job done in all of those ways. So it becomes inefficient and it becomes almost an excuse to fail because you’re trying to do too many things at one time.

Lee Kantor: [00:00:45] The human brain is not a computer, as we sometimes think that it is. It’s very complex. It can do lots of things, but it can’t handle multiple tasks at one time. We’re not wired that way. That’s not what we do. We are best when we focus on one thing at a time. So use your computer to schedule time for yourself, to focus on one thing at a time. That’s a way to use technology to your benefit. So schedule time so you can think deeply about this one item and spend time creating the systems and processes that make sure that that one item gets done correctly time and time again. Then, move on to the next problem to be solved.

Lee Kantor: [00:01:28] When you think that your, you know, your texting and then you’re listening and your kids, you know, you’re paying attention to your kid and you’re watching a movie with your spouse and then you’re sending emails, you’re not doing any of those things well. You’re just doing a kind of a crappy job on all of them, and you’re not getting the most out of that time. So it’s much more efficient to spend the time thinking deeply about one item, get it right, figure it out as completely as you can, and then move on to the next item. That’s how you solve problems. That’s how you move the needle in your business.

BRX Pro Tip: Seek Out Mentors

July 12, 2022 by angishields

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BRX Pro Tip: Seek Out Mentors
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BRX Pro Tip: Seek Out Mentors

Stone Payton: [00:00:00] And we are back with Business RadioX Pro Tips. Lee Kantor and Stone Payton here with you. Lee, one piece of counsel that you’ve shared with many of our clients and colleagues is, seek out mentors when you’re just starting out in your career or your business.

Lee Kantor: [00:00:21] Yeah, or any project you’re working on. I think it’s so important to find people that have already kind of been there and done that and to lean on them, to ask advice. This is going to save you so much time down the road. It’s going to save you so many mistakes. You don’t have to listen to every single word they say. You don’t have to follow their exact path, but you should take the time to learn from them.

Lee Kantor: [00:00:43] And if you can’t find a mentor that’s willing to talk to you about whatever it is you’re working on, there’s been books written for thousands of years with the smartest people on the planet. They’re at your disposal that you can read and learn from them because everything that’s happening now has been done in some form or fashion in the past. So, you can learn from lots and lots of people. And a mentor doesn’t have to be a human being that you’re having coffee with. It could be a book that you’re reading that happened thousand years ago.

Lee Kantor: [00:01:14] So, I think it’s so important, especially if you’re young, to find a few mentors who are generally invested in your success, that they can kind of share their wisdom and they want to share the wisdom because they want to have a legacy and they want to help you become successful. And then, the key to finding and working with mentors is to create a system around keeping them informed about your progress, schedule regular check-ins, or regularly send them updates on your progress and your challenges. And if they really care, they will let you know what you’re doing well, where you should focus your attention and who they can connect you with to help you get to the next level faster.

Lee Kantor: [00:01:56] So, that’s a fair trade for what they’re sharing with you. They’re getting a lot out of it. So when you ask a mentor for help, it’s not something that they’re just altruistically doing. They do get something out of it because they get to prolong their legacy. They get to be heard, they get to be valued, and they get to be appreciated. So people like that and that’s a fair trade, and this person that’s a seasoned veteran is happy to spend, invest some time in people that are truly passionate and truly want to learn. So this is not asking somebody to do something for nothing. They are getting something out of it.

Lee Kantor: [00:02:37] So I highly recommend identify mentors, find those people that really do care and just, you know, try to acquire as many of them as you can and to really update them on your progress, let them know where things are going, where you’re struggling, and give them the opportunity to help.

The Hardy Realty Show – Sarah Holsomback with Floyd County Schools/Armuchee Primary and Drew Taylor with Community Kitchen

July 11, 2022 by angishields

The Hardy Realty Show - Java Joy
The Hardy Realty Show
The Hardy Realty Show - Sarah Holsomback with Floyd County Schools/Armuchee Primary and Drew Taylor with Community Kitchen
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Tagged With: Armuchee Primary, Broad Street, Community Kitchen, Community Kitchen of Rome, Drew Taylor, Floyd County Schools, Hardy on Broad, Hardy Realty, Hardy Realty Show, Hardy Realty Studio, Rome News Tribune, Sarah Holsomback

What Are You Doing to Upskill Yourself?

July 11, 2022 by angishields

Access to this series is restricted to Business RadioX® Studio Partners.

Rome Floyd Chamber Small Business Spotlight – Cabell Sweeney with Cabell’s Designs, Mike Meyer with Honeycream, and Quinn Durrant with Northwest Georgia Center for Independent Living

July 8, 2022 by angishields

RomeFloydChamber
Rome Business Radio
Rome Floyd Chamber Small Business Spotlight - Cabell Sweeney with Cabell's Designs, Mike Meyer with Honeycream, and Quinn Durrant with Northwest Georgia Center for Independent Living
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Tagged With: Cabell Sweeney, Cabell's Designs, Hardy on Broad, Hardy Realty, Hardy Realty Studio, Honeycream, Karley Parker, Mike Meyer, Northwest Georgia Center For Independent Living, Quinn Durrant, Rome Floyd Chamber, Rome Floyd Chamber of Commerce, Rome Floyd County Business, Rome Floyd Small Business Spotlight, Rome News Tribune

BRX Pro Tip: Outcomes vs. Activity

July 8, 2022 by angishields

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BRX Pro Tip: Outcomes vs. Activity
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BRX Pro Tip: Outcomes vs. Activity

Stone Payton: [00:00:01] Welcome back to BRX Pro Tips. Lee Kantor, Stone Payton here with you. Lee, today’s topic, outcomes versus activity.

Lee Kantor: [00:00:10] Yeah. This is really a key point when you’re doing any type of selling, especially consultative selling. You’re not really selling the thing you think you’re selling. And the prospect isn’t buying the thing they think they’re buying. When they come to work with us, they might think that they’re buying radio or they’re buying a radio show. And in some ways, they’re buying that. But in essence, what they really are buying is the outcome that they get when they’re doing their show properly.

Lee Kantor: [00:00:39] What they want is to recreate the feeling they got when they were a guest on the show. Those are more the actual things that they’re buying. So, in order for them to buy the thing you’re selling is you really have to get to the why, that’s layers deep in the experience. So, you have to remember, they’re not buying a radio show. They’re not sponsoring a radio show. They are buying a tool that helps them get in front of hard-to-reach people.

Lee Kantor: [00:01:05] They’re buying something that’s going to help them sell more stuff. They’re buying something that’s going to help them nurture relationships with people that are important to them. They’re buying status in their ecosystem. They’re buying a platform in which to share the stories of the people that are serving them. All of these things are the things they’re buying. The radio show is just the thing we’re selling to help them achieve that desired outcome.

BRX Pro Tip: Meaning Matters

July 7, 2022 by angishields

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Stone Payton: [00:00:02] And we are back with BRX Pro Tips. Lee Kantor and Stone Payton here with you. Lee, on a lot of our materials, website, a lot of our conversation, we will share with people – and we mean it from the bottom of our heart – your story matters, share it here, but you’re also fond of saying, “Meaning matters.”

Lee Kantor: [00:00:21] Yeah, I think it’s very important to elevate the show in the mind of your client to have greater meaning than some tactic to get more clients. I think, when your client believes that their show is really serving the ecosystem that serves them, and they really believe that they are having an impact on their guests, and their industry, and their profession, and their community, I think we become very sticky, and they become—they are on a path to being a client for life. So, anything you can do to show your client the impact that they’re making, that difference they’re making in their community, the better shot you have of keeping that client for life.

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