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BRX Pro Tip: Letting it Happen vs Making it Happen

July 28, 2025 by angishields

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BRX Pro Tip: Letting it Happen vs Making it Happen

Stone Payton: And we’re back with Business RadioX Pro Tips, Lee Kantor and Stone Payton here with you. Lee, one of my favorite ways to close out so many of my email communications has something to do with phrasing like, and we’ll make it happen or let’s make it happen. But talk a little bit about making it happen versus letting it happen.

Lee Kantor: Yeah, I think that there has to be a balance between the two. Making it happen, obviously, you are trying to take control of the situation and make whatever happened happen. But in some cases, you know, kind of the universe is going to do what it does and sometimes you have to just let things happen.

Lee Kantor: So, when you balance that action, balancing action with openness is really what we’re talking about here. So, when you’re faced with a choice between making it happen and letting it happen, remember that success often comes from a blend of both. So, you always want to take proactive steps towards your goals – plan, prepare, act decisively. But you also have to kind of be open to the unexpected opportunities and the unexpected outcomes that occur.

Lee Kantor: So, sometimes the best results are going to come when you allow space for some sort of flexibility and allow kind of some slack in the line and trust the process. So, in other words, you want to steer your ship with intention, but you have to be ready to adjust your sails when the winds change.

Customer Experience as a Differentiator

July 28, 2025 by angishields

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BRX Pro Tip: Networking That Works: Relationship Based Client Acquisition

July 25, 2025 by angishields

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Stone Payton: Welcome back to Business RadioX Pro Tips, Stone Payton and Lee Kantor here with you. Lee, let’s talk a little bit about networking and how to really make it work for you.

Lee Kantor: I think a lot of people, you know, they’re not super fans of networking in most cases. And when people are networking, I think a lot of people are just doing it to acquire more and more people in their network, so they’re just kind of collecting people. But that type of networking really isn’t effective. I think a more effective way to network is a more relationship-based client acquisition strategy.

Lee Kantor: So, when it comes to winning new clients, the most effective strategy isn’t just keep cold calling or mass emailing, it’s to try to build genuine relationships with fewer people. And this type of relationship-based client acquisition, it’s about connecting authentically, offering value, building trust. Let those things kind of do the heavy lifting, not just mass emailing people and spamming people and asking people to buy stuff at go.

Lee Kantor: So, start by practicing strategic generosity, offer help, share insight, make introductions to other people, connect people together. All that stuff is important, and the key to doing that is do it relentlessly and don’t have any expectation of a media return. This is not a quid pro quo where I’m doing this, so where’s mine? You have to be doing this kind of with the servant’s heart. This approach is going to build goodwill. It’s going to establish you as a valuable resource to your network. And people are going to remember those people who help them. And when the opportunity arises, you’ll be top of mind.

Lee Kantor: So, don’t overlook the power of these kind of partnerships. Forge connections with complementary businesses. Think of companies that serve the same clients that you do, but aren’t direct competitors. These type of alliances can lead to steady referrals and collaborative projects that benefit everybody involved. So, network more strategically by building relationships rather than numbers.

BRX Pro Tip: Repurposing Your Podcast Interview

July 24, 2025 by angishields

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Stone Payton: And we are back with Business RadioX Pro Tips, Stone Payton and Lee Kantor here with you. Lee, there is so much inherent value in capturing a well-facilitated, authentic on-air exchange, then sharing that published interview, syndicating it to the major podcasting platforms. But there’s so much more that you can do with this content once you’ve captured it.

Lee Kantor: Yeah, if you’re not repurposing every one of your podcast interviews, you’re just leaving a ton of content on the table for no reason. This is so simple. It’s something everybody should be doing and no one does it enough. Any one podcast interview can be transformed into just months and months of social media content. It’s something that you should be really spending some time doing, especially if you’re doing any type of podcast guesting as part of your marketing strategy.

Lee Kantor: So, I think it’s important to look at every interview as a piece of content that you are going to methodically repurpose. You want to extend the value of that content and reach way beyond that original episode. One interview could be repurposed in different ways for months and months if you do this right. Not everyone consumes content the same way. By reworking your podcast interview into a blog post, a video, social media clip, into your newsletter, into LinkedIn articles, you’re going to be reaching new and different audiences.

Lee Kantor: You got to view each podcast interview just as the starting point. That is not the finished product. You’re going to unlock endless opportunities. Keep your content working for you over and over in different and new places, in creative ways, across every one of the platform your audience uses. Remember, barely anyone sees any one given post. Always err on the side of posting content more often in different ways and in different places.

Christopher Dawson with Slice of Good

July 23, 2025 by angishields

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Christopher-Dawson-hsChristopher Dawson is an award-winning producer and empowerment journalist who spent two decades at CNN, where he led groundbreaking initiatives like Impact Your World to connect audiences with real-world change.

He brings heart, depth, and clarity to powerful human-driven storytelling across broadcast, digital, and social platforms.

Now, through his independent series Slice of Good, he continues to highlight real-life moments of kindness and resilience that inspire hope and action. Slice-of-Good-logo

Connect with Slice of Good

Transcript-iconThis transcript is machine transcribed by Sonix.

 

TRANSCRIPT

Intro: Broadcasting live from the Business RadioX studios in Woodstock, Georgia. This is fearless formula with Sharon Cline.

Sharon Cline: Welcome to Fearless Formula on Business RadioX, where we talk about the ups and downs of the business world and offer words of wisdom for business success. I’m your host, Sharon Cline, who has not done as many shows lately, but if I have to come back to the studio, this is a really good reason to come back. This gentleman is an award winning producer and empowerment journalist who spent two decades at CNN, where he led groundbreaking initiatives like Impact Your World to connect audiences with real world change. He’s also a great gentleman, by the way. He’s just a really all around wonderful person to chat with. Oh, and so handsome, by the way. Had to say He brings heart, depth and clarity to powerful, human driven storytelling across broadcast, digital and social platforms. Now, through his independent series Slice of Good, which is great. He continues to highlight real life moments of kindness and resilience that inspire hope and action. Welcome to the studio, Christopher Dawson.

Christopher Dawson: Thank you. Thank you so much. And I should add that I did pay Sharon for the good looks comments.

Sharon Cline: I would collect after the show.

Christopher Dawson: Money well spent. Thanks for having.

Sharon Cline: Me. Of course. Thank you for coming. I’m excited to talk to you about several different things, one of one of which is your new initiative, which is just such good content to put out into the world. But before we get to that, I’m really excited to also talk about your history. You have your award winning. It isn’t just a little initiative that you decided to do here, little sort of background that doesn’t have some meat behind it. So can you tell me a little bit about how what you did at CNN, how you got to CNN and where you are now?

Christopher Dawson: Sure. Uh, CNN was a great opportunity for me to be able to. I relocated back here from Los Angeles, and I. Cnn was such a great opportunity for me to be able to start reaching a larger audience, because I was a producer for a couple of different production houses. And one thing I discovered at CNN, and I was the the lead for a new business resource group there called NextGen, where we were trying to get the younger employees having a larger voice to try to steer where the company was going was I was really wanting to try to do positive news stories. There’s just so much negativity. There’s the idea if it bleeds, it leads. And that we’re all about, um, talking about our failures as a species. You know, here’s how humanity is is doing wrong. Here’s the murders, here’s the war, here’s the business collapse of blackmailing and and everything. And we don’t celebrate the good. And we are an amazing, an amazing group of people. And we need to inspire that in each other. And if I thought often about my parents and other people’s parents who are watching way too much cable news, and I’ll say that for a person working in cable news that people watch it way too much. Right. And they have it on 24 over seven, and they’re just hearing about what’s wrong here and what’s wrong there. And and they’re never given a solution. So here’s a bad thing. Here’s a bad thing. And by the way, here’s another bad thing coming up next. More bad things. And what does that do to a person’s psyche. What does it do to their heart. And what does it do with their outlook about us? So after the Iraq war and all the work that I did on that, I got the opportunity to be the lead producer on a new initiative called Impact Your World, which I really ran with because it gave us the opportunity to give our viewers a chance to write the next chapter of a story in a way.

Christopher Dawson: Um, especially around natural disasters, when a hurricane would hit, a would come ashore in Florida or a small town in Iowa, would be hit by a tornado and wiped out. We would be in touch with the charities on the ground. We would verify and vet them to make sure that there were good organizations making a difference actually there. And we would connect our audiences with ways that they could help, ways that they could even go and volunteer how you could donate. And so the idea was that, yes, bad things happen, horrible things outside of our control things. But here’s a way that you can help. Write the next chapter, tell the next tale. Make this better. So instead of just being helpless, we gave our our audience a way to feel like they they could do something about it. Right? And then that gave us an opportunity to shine a spotlight on these amazing charities, these amazing volunteers, people who are there on the ground making a difference. You know, we we can’t always act in this world, but we always can react. And the way when horrible things happen, the way people respond is, is very inspiring. And I just wanted to be a part of telling that story more. So I think the heart of my CNN career was what I call being an empowerment journalist, which is to empower and inspire our audiences to either make a difference or just feel better about what we can do, whether they do something with it or not. Right.

Sharon Cline: Have you always had a heart for helping? In other words, why do you think it was that instead of the if it bleeds, it leads kind of drive? You were looking for balance there?

Christopher Dawson: Well, I’ll tell you two little stories on that. First, when I was growing up and we would go to the, um, to the blockbuster or the or the movie video store, and we’d get the. There was a legendary VHS tape for you to check out called Faces of Death, right?

Sharon Cline: Oh my God.

Christopher Dawson: I don’t know if you remember that one.

Sharon Cline: No I don’t.

Christopher Dawson: Okay, so it was because they had some different documentaries and stuff. And this is one where people actually died on camera. And it was footage taken during Vietnam and other places where the cameramen themselves sometimes perished. And it wasn’t so much it wasn’t so much gruesome. It wasn’t so much like a lot of blood and guts as it was that you. You got to see death. And as a, you know, 14, 15 year old teenager, myself and all my friends, we were wanting to see things that we were not supposed to see. And that was a falling thing. And my point on it was that in watching it, it was it wasn’t really that great. We watched it and we were like, oh, that’s kind of horrible. Um, been there, done that, move on to the next thing. But then when I started at CNN, one of my first big jobs was working on the Battle of Fallujah and the Iraq War. And I was a media coordinator, I think, at the time doing a lot of documenting. And I had to go through all of the footage to try to find the shots that were sanitary enough for air, you know, because here’s a great shot of a tank coming around this corner. But if you look closely, you can see that there’s a person kind of underneath the tank over here at this angle in the rubble.

Christopher Dawson: We maybe shouldn’t show that. So here I celebrate it as a, as a, as a kid of doing something I wasn’t supposed to. Watching the faces of death. And now at my job. I’ve got to see that. And that hit me pretty hard. And and CNN. I give them credit. They had a lot of therapy sessions and counseling available for all of the staff because covering war, which is when we do treat each other the absolute worst, um, covering that took a toll on everybody. And it was from that experience that made me really want to be like, has got to be more, you know, I, I’m only getting this horribleness. And as a job, I was getting a 24 over seven. What’s the good we’re doing? You know. And um, and when the Impact Your World initiative took off, people on the international desk in our field, producers and our talent around the world all wanted to really be a part of it because they were desperate to tell a good story. They’ve had to cover such horribleness that there was just a hunger and a need to. Can’t I shine a light on something, or put a focus on something that we could maybe help to show that there’s some good happening out of all of this horribleness, you know?

Sharon Cline: So do you think there is too much of a focus on that, the darker side and not enough of the balance? I know that news, by definition, is something out of the ordinary, right? And as far as like news media, if you work at CNN, you’ve got 100% of your world is what’s out of the ordinary. Right? But that really only represents about 3% of what’s happening in the world. There’s a lot of good that happens that isn’t considered out of the ordinary or newsworthy. Do you think that there’s a way that there can be more of a balance? Because all these years that I’ve been following news, I never really have been able to find something that kind of truly balances out the negative.

Christopher Dawson: Well, the challenge is and and I’ve seen the reports and the studies and, and all the different work with different audience focus groups and the like is that when you put on good news on a cable news program, viewership goes down and people change the channel and they can turn it off because it’s not as important, it’s not as dire, it’s not generating outrage. It’s not pulling on those feelings. The positive on all of this is on social media. People are more likely to share positive stories or pictures of cute kittens than than they are to do with negative, horrible things. Um, so I think that with the rise of social media being our primary platform for engaging one another, that there’s an opportunity to try to create a little bit more of a balance there. But overall, we heavily push and discuss and sadly celebrate and want to discuss the negative, the wrong and how wrong and how horrible we are. Then we are wanting to celebrate the the good in all aspects. I mean, here’s some racial strife, but we’re not talking about the rise in, in in marriages between people of different races or faiths or cultures. Right. We we look at the deaths, but we don’t look at the births, as it were, you know. So I push for more. Good. But the good isn’t the crisis of, of of something that you need to pay attention to because of disaster coming.

Sharon Cline: You know, I haven’t heard somebody talk about social media in a positive way like that. I’m like, kind of learning something. No, but I love it because it’s true. I mean, if I were to go on social media, let’s say I’m on TikTok and all of it’s just the negative, not negative, but like important things that are happening around the world that are often devastating and have some kind of impact on my safety or well-being, or I need to know, or if it was constantly that I wouldn’t want to look at it all the time. I mean, it’s it’s nice to know there are people that think that cute kitten videos are worthy. And I look.

Christopher Dawson: At the popular, extremely popular. I mean, you got to think that that first of all, am I in danger? If there’s a story about, hey, you’re in danger, you’re going to pay attention. Um, there’s a couple cable channels out there that I won’t name, but their focus is on. You should be outraged by this. And they’re about making you angry and feel like that. You’ve got to take action. And political campaigns have demonstrated that it’s not so much vote for me because you like me and I inspire you, and I make you want to. I hope you believe in a better world. It’s. We must stop the other side. They’re bad. Let’s talk about how horrible they are. And you need to take action to stop the bad. And it’s been proven to be successful. So I just think there’s space for both. And if I’m going to be putting something out there, I’d like to share the good.

Sharon Cline: What did it feel like when you were working on Impact your World and encouraging people to think beyond themselves in that moment and look at ways to help, which is almost relieving, you know, in a way, what did it feel like to be part of that side of CNN when so much of it is focused on the other part?

Christopher Dawson: You know, it was very inspiring to myself. Um, it’s it’s in a way, it’s kind of the, the, the, my own personal complaint is because I got to travel around to a lot of different disasters and work with a lot of different charities and get footage of so many different organizations making a difference because in addition to disaster relief, Impact Your World was a sponsored series in which we would go highlight different organizations. So I would go to, for instance, to Chicago, to an organization called Second Harvest, where they’re collecting extra food and food, starting to go bad at grocery stores, and extra food prepared on the farms to make it available for people around the community that that really needed the food. You know, projects like that and all the people that I met that were doing so much good work for others, not for themselves. Um, I was inspired. I also felt a bit lazy and that I should be doing better because all these people are doing such good work and they are making such a difference, and they’re dedicating their lives to it. And it made me believe that we could be like that. But like I said, I did feel a little lazy that I should. Maybe I put a microphone, a megaphone in front of them to make them feel good and get their word out. But they’re the one doing the dance and it’s beautiful.

Sharon Cline: I’m lazy too, though. It’s difficult to. I mean, there’s always someone that’s doing a little bit more, a little bit more impact. I do what I can, but knowing that you actually made media and made it accessible for more people to help actually is doing something very major for a for a worldwide news network. That’s that’s doing a lot.

Christopher Dawson: It’s worth mentioning that it started with the audience, the idea for Impact Your World. Um, you know, it really became an idea once we got some letters at our we used to have a department that was in relations with the audience. Audience communications and engagement. And people could call a number to if they had an issue with CNN or the like, and they started receiving checks and requests on, hey, how can I help? And it was this one story. There was a boy in Iraq named Yousef, who unfortunately got doused in gasoline and lit on fire and had horrible burns over his body. And one of our reporters there, Arwa Damon, went and did a story on him and his family. And what happened was, is that boy was thought to be his family was thought to be supportive of the U.S. troops. And so they punished the child. And our viewers were like, how can we help? How can we help them get plastic surgery? How can we help them recover? How can we get his family out of there? And that really showed us that people want to make a difference. You know, they don’t want to be passive anymore. And that’s I think that’s wonderful.

Sharon Cline: Do you know what happened to this boy?

Christopher Dawson: Yes. Uh, and it’s still ongoing. A lifetime, unfortunately, of surgeries and the like. But he he came to the U.S., I think it was to a plastic surgeon in California and had numerous, uh, surgeries done. And it was all through the support of our viewers that has helped make all that happen.

Sharon Cline: My goodness, what a heartwarming story.

Christopher Dawson: And that stuff’s going on today still as well. I mean, it’s not also natural disasters. Um, the there was a campaign just last year that, uh, impact your world was, was leading for, uh, Ukraine and helping people that were now in, in camps, you know, uh, refugee camps because of the, the war in Ukraine. And that has raised, you know, over, I think, over 5 million, $8 million or so. And this was just in 2024. So the audience is still very engaged. We are people that want to help and we give. Most people don’t understand how much we give to help around the world. And, uh, and that’s a story that needs to be told more.

Sharon Cline: So you’re no longer with CNN, but before you left. Well, okay, how about I ask this? You know, these awful floodings that have happened right in Texas would impact your world. Would that have been something that you would have been involved with as well in trying to find help?

Christopher Dawson: Yes. First of all, I think there is a campaign right now on CNN with Impact Your World on ways to help. So and that’s a great resource. One thing for anyone listening. Cnn. We have a vetting and verification system where we make sure the charities are top notch and that the money is properly being spent. So there is no concern about the money going in the wrong way. If you’re ever going to donate to someone for a disaster, I think that’s the best way to go. Um, but not only is there that campaign, but as I started doing something on my own, the slice of good the story I’m working on for this week deals with those floods. Right.

Sharon Cline: Well my goodness.

Christopher Dawson: Yeah. So the story I’m working on right now is about a grandma who lives a couple of miles from the Guadalupe River, and she was down there with everyone else, trying to look for survivors and debris and anything of importance. And as they’re picking up trash. A lot of those are personal effects. Here’s someone’s shirt or here’s some photos from someone’s house. And they said, well, let’s start putting them in different trash bags, what’s clearly debris and what is maybe something worthwhile. And somehow she got to be the point person on things that are worthwhile. And she started a Facebook page called found on the Guadalupe River. And it has over 40,000 people, I think now are members of it. And they are taking items, cleaning them and trying to reunite them with the owners, which sometimes this is the things that people are getting back after losing loved ones. So it’s it’s another example of how here’s a horrible, horrible thing that happened. And yet here are people who are doing good in the midst of it.

Sharon Cline: How beautiful. Yeah. And that’s your slice of good. Your next slice of good.

Christopher Dawson: Yes.

Sharon Cline: Let’s talk about slice of good. Tell me about the impetus for that. Uh, what inspired you and how it’s come to where it is now.

Christopher Dawson: So I got to, uh, had a lot of opportunity to step away from CNN and think about what I want as my next chapter. And the downside of that is I wasn’t able to tell amazing good stories. And I’ve got to be honest, I feed on that myself. I want the good. Right? Um, because it helps keep me going and helps keep me positive in this lifetime. And I also, just towards the end of my time with CNN, really started trying to lead the charge for my department into social media and to do vertical videos and to make them all underneath a minute so they’d fit for the Instagram Reels and the YouTube short algorithms. And there’s a whole different design there as far as what available space you have for where the comments go and where you can put, uh, branding icons and fonts and where the captions go. So it’s, it’s a, it’s it’s own little beast as far as, uh, on a producing side. And so I really started doing that right before I left CNN. And I was wanting to get back into it.

Christopher Dawson: And also, I was missing the good news. So I launched a social media series, which I have available on TikTok and Instagram and YouTube and Facebook, which is called Slice of Good. And it’s one minute stories, always under a minute of something good going on in the world, which you should be inspired by. You should, uh, feel like, hey, here’s something good going on. You know that in an in, I call it slice of good. Because if you look at the pie of of everything, you’re going to be consuming on your feed, you know, and you’re going to be seeing some ridiculousness, you’re going to see something funny and you’re going to see something outrageous, and you’re going to see something that outrages and you’re going to, you know, see something for the third or fourth time that you quickly swipe past. But I think amongst all of that, you should have something pop up that is going to make you smile and maybe make you feel like, you know what? I should get out and do something.

Sharon Cline: I like that you’re highlighting things that oftentimes I just miss, you know, a good story that I would have been inspired by, but somehow just didn’t get into my feed. Or I saw maybe just a little second of it and just passed it right by. But you’re taking a moment to really shine a light on it.

Christopher Dawson: One thing that I hope happens is if more people subscribe and watch this type of content, that that in itself, you know, because there’s the hashtags and all everything else of like good news or uplifting news or uplifting stories and the like is the more of that that you consume your algorithm, just like how the algorithms have been turning to the horribleness for so many of us, where you see one bad thing, but you watch it too long and now you’re getting fed more and more of it. Well, let’s just feed you some more. Good. Let’s, let’s let’s give you some positivity. You know, so if people can, um, subscribe to and follow and like and share content like mine, and there’s other folks out there doing this, and then your feed can just be flooded with, with goodness, you know, and you can like, we can spend more time talking about how great we are.

Sharon Cline: Well, I mean, it’s interesting that you talk about production too, because I’m like, do you have a YouTube channel? But like, do you have a YouTube channel because they are horizontal videos as opposed to the vertical? So how do you do? You do both. Are you staying with the vertical. Because something I think about as well, because I had initially for my sort of side of my social media project, I had I had an intro that was a vertical version and a horizontal version, and it’s such a like you said, it’s a beast in itself. So production wise, how did you decide? Okay, I’m just going to go ahead and stick with vertical or or do you? Or did you?

Christopher Dawson: Well, right now I am doing 100%, uh, nine by 16 vertical and I am doing it. So I do have a YouTube channel. Uh, slice of good that the only thing on it are shorts all under a minute. So that’s the only thing that I’m building right now, I, I might stretch into adding a podcast version and then adding also maybe a longer, uh, nine by 16 or I mean 16 by nine horizontal, you know, landscape version. I might eventually start getting into that.

Sharon Cline: Is it necessary though? Like if someone’s out there just doing their own TikTok channel, do they even need to have something that’s like that in terms of like what’s shown on TV? Let’s say Good Morning America wants to show a slice of good. They work around the fact that they don’t have that horizontal look.

Christopher Dawson: Right. Yeah, that’s it’s not needed. I’m old school, so I’m used to like wanting to hold my camera or Santo, but the youngins have told me that, you know, you got Ahold of vertical.

Sharon Cline: The youngins.

Christopher Dawson: Right? So it’s a I would say that the challenge really is our attention span. You basically have three seconds at most before most people swipe away on whatever your content is. And, um, I produce this with a lot of quality. It takes me time because I have a certain standard just from my profession of wanting to make sure that I have everything right, so I do my captions myself. I’m not going to rely on TikTok to generate the captions because it’s going to misspell words, and I’m not okay with that. Right? As an example, and I’m so I’m going for quality over quantity. So I’m doing about once a week is.

Sharon Cline: What.

Christopher Dawson: Is my current pace. But the uh there are people out there generating so much more content in this space. And some of it is really not that engaging, but because they do it so much, they’re able to get the the algorithm and the attention. And so I see it like I’m an artist and I’m and I’m putting out some good out there. I haven’t focused too hard on on reach and what I need to do to maximize the reach, because it’s an interesting it’s an interesting world that we’re entering into with social media because it’s it’s I’m growing this organically currently. But you could also buy viewers or buy subscribers or make deals where you’re taking over an account that already has, you know, 150,000 followers. And then that’s just now your base. And that fools and tricks the algorithms to then give you greater play and can really give you explosive growth. I just right now I’m focused on telling good stories. If I do it, I’m four weeks in, and if I do it for a couple more weeks, I feel like this is something I really want to be my thing. Then I’ll probably look into ways that I can maximize it and really try to make it grow and make it more successful. But right now, it’s a passion project. You know, I just want to get some good out there.

Sharon Cline: Do you see yourself wanting to really go all in?

Christopher Dawson: I don’t. There’s some other projects that I’d love to do. You know, I’m. I just finished two decades at CNN, which has been an amazing ride. I got to work with some of the top people in the industry, and I got to tell some really good stories. And now I’m thinking about what is it that I might want to do next? And it might be with news. It might be with video production. It might be writing poetry on the beach.

Sharon Cline: It’s nice to have options. Options? Well, I don’t know. I think I like the idea of knowing that you really do care so much about putting something good out there. I mean, and the standard you have, because you’re talking about volume. There’s so much junk that gets put out there as well.

Christopher Dawson: And it’s going to get even worse.

Sharon Cline: Why is this?

Christopher Dawson: Uh, with the ease of production that is underway with AI. Uh, people are able to mass produce things and then slightly change it and mass produce it even further. So to find real, human, authentic voices and productions is going to get to be more of a needle in the haystack. And I’m not saying not using AI as a tool. It’s a very helpful tool. And I and I encourage people to explore it. But you have things that are being 100% generated by AI. So it’d be like if I was an artist and I was doing my own watercolors. Um, you know, it’d be hard for me to find an audience for my work when in the time it would take for me to produce one watercolor portrait. You know, I can generate millions. And all of those are clogging the same pipes of the internet and and the same reach of the audience. So for me to find authentic, positive, well-produced work is going to get harder and harder and in a way discouraged, I think, because it takes so much time when you could just do the cheat and have something do it for you.

Sharon Cline: Okay, what’s the negative of having that kind of content that you’re consuming all the time I generated. In other words, where’s the market for the real? Is there a market for the real? The real deal?

Christopher Dawson: And I sound like I’m a Debbie Downer. And that’s exactly the opposite of what I want to be.

Sharon Cline: So, no. How about we’ll just say you’re realistic? I’m just saying it is realistic.

Christopher Dawson: Yeah. You’re saying I produced content? You know, they can come up with amazing songs and amazing art and amazing productions. And it is a it is a remarkable tool. So I don’t mean to suggest that it’s not quality. It’s just the quantity is so heavy. And if I’m producing something or if you’re producing something yourself using AI, that’s fine. If you start your own company and that company is generating 10,000 AI pieces of content a day and just pushing it out there to see what sticks. Then that’s really going to make it difficult for us to find our way through the noise, to find something that we really can connect with. You know.

Sharon Cline: What do you think I. Why’s there They’re connecting with now. That makes it so advantageous for anyone to put out AI content. What are they like? What is what is what’s making it hard for for real content to come out there? If if they’re able to make money off of very little effort, what is it that, that we’re consuming?

Christopher Dawson: Okay.

Sharon Cline: So in this.

Christopher Dawson: Space we’re getting a little off off subject.

Sharon Cline: Wait, is this okay? Is it okay to talk?

Speaker3: No no, no. Okay.

Christopher Dawson: I just I just don’t want to spend all our time on this craziness. But here’s an interesting side tangent on that whole thing.

Sharon Cline: Right. I’m ready for a side.

Christopher Dawson: Tangent is that it’s all about the algorithms. And how can we take advantage of the algorithms. So we already saw the development of well, the longer someone watches, the more that algorithm is going to send this to more people. And so if you wanted to get views, then how can you tease someone to watch longer? So you saw a lot of creators, uh, creating content where, okay, something really bad is about to happen or she doesn’t know he’s hiding behind here and she’s about to walk out and find out or something like that. But then instead of it just having its natural conclusion of a silly little video, they stretch it forever and ever because, you know, so now it’s not content that’s enjoyable, it’s just content specifically designed to beat the algorithm, to get greater reach. And and that’s the downside is that now content isn’t being generated because it’s it’s great. It’s being generated for the sole purpose of how can we get this account more views, more followers, so that this account can be sold? I don’t know if that example works.

Speaker3: Yeah, but.

Sharon Cline: Are they hacking our brains then? Do you know what I mean? Hacking our attention.

Christopher Dawson: I think to a degree that, uh, we, we wise up really quick to it and we go like, okay, this is a time waster and stuff. But like, the latest phenomenon I’m seeing is disaster videos, right? Where here’s a huge wave and it’s taking out all these cars on the street. All of it’s AI generated, right? But you don’t know that until you’ve watched it for a little bit. And and then once you see 1 or 2 of those, then the algorithm is going to flood your thing with that. Well, someone’s out there generating this stuff, making it appear that these disasters are happening and our poor grandmothers are going to see it and.

Speaker3: Go like, what happened to Honolulu, you know, or what have you.

Christopher Dawson: And it’s, you know, because it’s like it’s footage of a horrible plane crash. And if you look close enough, then you can see that maybe someone running away has an extra finger on their hand because it’s AI generated. But you’ve got to know that stuff. And so the blur between what’s real and what’s not real is, is getting more and more difficult.

Sharon Cline: And do you think there should be regulation around it?

Christopher Dawson: So here’s the fascinating thing. Um, we had a period of time where everything was based on someone’s word, right? We didn’t have cameras everywhere. Right? So, hey, this house is haunted. And there’s a ghost here. Or. Or the UFO show up over here and stuff. And then we hit a period where? Now everyone has a camera on their phone, and you think, okay, well, now we’re finally going to see all this amazing footage of all those these things that people say are happening. And we didn’t. Right. There was there was a moment of truth where. And now we’re going back away from it. Because with a eye and with the advancement of of editing tools, um, now you’re starting to see all this crazy stuff because it’s all generated and with face swapping and everything else, it’s hard to know what is real again. So it’s going to get back to a place of trust. I think, you know.

Sharon Cline: Uh, it gives me anxiety because, excuse me, in the voiceover world, I is everywhere now. And I just saw a post yesterday about the fact that they’re allowed to use our voice in a certain way. The regulations aren’t as strong, and it really does bring down opportunities, really lowers opportunities for people to use their own natural voice. And it’s there’s something about a real voice that you really can’t replicate, like like a breath sound or a little laugh or whatever. I’m just saying it’s like there’s something that’s lost and it’s almost like, I sort of wish we would get to that saturation point where people are sick of it. Let’s get there real quick so that the pendulum can swing back over and you really feel like someone’s real natural voice is like a it’s like a boutique thing. Like I only use my own real voice, you know? Nothing. Nothing generated. It’s really me reading this, so I kind of can’t wait for it all to kind of reach that peak. And then we can all go back to what’s somewhat normal, because it it’s, um, it’s not it’s it’s being manipulated in some way, but it’s I can’t it’s like I can’t get myself grounded in what I’m looking at. Like you said, the Golden Gate Bridge is, like, coming down, and you don’t know if it’s real or not. I mean, it’s it’s upsetting, but then it’s like I’m being messed with. I don’t know.

Christopher Dawson: We are all being messed with the. Have you ever heard of the uncanny valley?

Sharon Cline: I have heard of that. But why do I know that?

Christopher Dawson: It’s basically the term for when you’re. And often this is done with, um, with the visual of, of trying to create someone artificially on how they physically look. And it’s, it’s a point where it looks so good that you can tell it’s not real.

Sharon Cline: Oh, because it’s so good.

Christopher Dawson: Because it’s so good. And it’s like, it’s this, uh, at near peak perfection. Boom. All of a sudden it’s like it’s clear as day that that’s not a real thing. Um, there’s a similar thing I think, that we’re seeing where. And it’s funny because now you’re seeing the adjustment where if something’s too polished and too perfect, then it’s people are going to like, ah, is this real? So now you have the AI voices that are doing voiceovers, uh, making a couple, uh, verbal flubs and catching their breath or coughing in the middle of it and things like this, all to make it sound like, you know, make little mistakes. So it’s not as polished. So it’s it’s viable. You know, I think that the secret is for us just to have human face to face conversations more.

Sharon Cline: I think the premium is going to be when I can say, I was right here in front of Christopher Dawson and saw him and heard him say this, and then imagine that’s you. And like an auditorium. Well, that is proof that it’s real, as opposed to a video of you saying something.

Christopher Dawson: All right, so I’m gonna pull the curtain back for everybody. Uh, Sharon actually is not here, and I’ve been talking to a computer the entire time, and this is one of the best eyes ever.

Speaker3: And, uh.

Christopher Dawson: And I’m sorry, I just can’t. I can’t do this anymore.

Sharon Cline: Maybe someday I’ll be like this hologram. I’ll be able to do interviews all over the world because it’ll just be like a version of me somehow that’s kind of terrifying in itself. It’ll probably be a really polished version, though I’d probably actually be pretty critical of it, because the thing is this I know I’m not a perfect interviewer. Perfect and perfect anything, but I’m never 100% satisfied with anything that I that I do. So like the video that I just put out recently for History Highway, where I went up to this rock garden in Calhoun, Georgia.

Christopher Dawson: I still I love that one. That was.

Speaker3: So good.

Sharon Cline: Oh. Thank you. I’m going to slip you that 20 that I promised before the show, but I think I could. I see things that I think I could have done this better. That better. I, I’m trying to decide what’s good enough. And I think as a content creator now, do you find I mean, I’m finding that for myself. Do you find that for yourself that you think I could always do a little bit better, a little bit stronger, a little bit different?

Christopher Dawson: See, that’s for me. That’s the challenge that I was speaking of, is I’m doing this slice of good as a weekly one minute feel good positive series. Um, I’m doing that on my own just as a passion project, and I’m going to continue doing it. But I’m trying to shave how long it takes. The the problem is, you know, like a transition between scenes, I can spin and knock that out in one minute, or I can spend four hours playing around with it and making sure the audio is just right. And if you enjoy what you’re doing as far as editing and producing, then you’re going to want to play with it until you feel it’s just right, because it’s you’re creating your art. Um, but I will push back a little bit when it comes to being art. Art can never be perfect. You know, that’s wow.

Sharon Cline: What a good way to put it. Art could never be perfect. I never really thought about what I’m doing as art, but I like the notion of it doesn’t have to be. I don’t even know whose idea of perfection I’m trying to reach. I guess I just always think, oh, I could have said that better. I could have filmed it differently. I don’t know. It’s good enough.

Christopher Dawson: Good enough. And everyone always perceives things on their own. The way they own. They see, they they intake and they and they’re taking their own perspective and their own life experiences as a judgment onto that. And those are the lenses that that they’re going to perceive things. So you might think it’s one thing and, and feel and and it, you know, creates a certain feeling or reaction. And someone else has a different thing. I always go back to the idea of the artist who’s painting a painting, because they have something in them that they want to get out. And whether that ends up in a museum, whether it’s ever seen by anyone else, whether it’s appreciated and celebrated or scorned and laughed at, is all irrelevant. It all comes down to us expressing ourselves. And that’s something that we should take the time to do, right? It’s one of the few things that a few species that do it, and it is that creativity? I think is is part of our lifeblood, too. That keeps us going. You know.

Sharon Cline: I love that because it’s not about the views. No, it’s not about the the smooth transition.

Christopher Dawson: And that’s why I’m okay with the fact that I’m growing slice of good organically is because, I mean, even if I only reach a thousand people. Well, first of all, that’s a thousand people who I put a little good in their day, right? So that’s a win. And it’s but it’s, it’s if I’m going to be remembered for something, if I am going to, uh, make my mark on this world. Well, this is what my mark is. And someone else could generate and get millions of subscribers and, and probably make some good bank by creating content where they have this fake outrage scenarios where, you know, someone stole a purse and all these other things that are actually all made up and mocked, but or they can create disaster videos using AI and try to scare grandma’s, right? But grandma’s at the end of the day. Whether you get paid or not, it’s also this. This is how you’re trying to affect the world. What are you doing? You know this is what you’re going to be known for. This is your quality, your worth.

Sharon Cline: What do you want your legacy to be?

Christopher Dawson: So I in my early 20s, when I had my quarter life crisis and I was trying to figure out what life is about, I decided I had it come down to three things.

Sharon Cline: You already have this answer ready.

Christopher Dawson: Oh, yeah. I’ve had it for a long time.

Sharon Cline: Okay.

Christopher Dawson: I’m ready. All right. So the three goals that I see in life are first to procreate. Uh, and I got two beautiful daughters. Um, and because, you know, the one thing everyone did before me was have a kid, you know. Um, so I felt like continuing my family line, my DNA strand was, was one of the one of the primary things I had to do in this lifetime. And then the second thing is, I wanted to make a mark on the world of curing cancer. Maybe I’m not that smart. Uh, but, you know, create great art. Do something to try to help my fellow man and woman. To try to help my society continue its evolution. So, uh, my work with Impact Your World, I think, was a good step in that direction. Uh, my ongoing effort to try to help people see the good in a sea of bad that we are currently residing in, I think is could at least maybe stem the tide of the divisiveness and the issues. Um, or. Yeah, maybe it’s a a cup of water into an ocean, but it’s my cup, right? Um, so make a difference in the world in some way. And then the third thing is have fun. I mean, we are given this breath. We are. We are, uh, a cognizant species on the one planet that we’re aware of, where we’re able to survive and thrive. We’ve got this time and we don’t have to work for survival 24 over seven. So we’ve got some downtime. Um, so have some fun. You know, life. Life is for the living. Carpe diem. Right. Let’s go.

Sharon Cline: You had this in your head like in your 20s. You already had this all mapped out.

Christopher Dawson: Well, I didn’t have the answer on how to accomplish.

Sharon Cline: No, but you knew what your drive was. You knew what your mission was. You knew what you wanted to accomplish.

Christopher Dawson: I think for me, a driving force was my fear of death and. And my fear of regret. I didn’t want to be an old person laying in my deathbed saying, I wish I would have taken that chance. I wish I would have done that. And you, that’s what you hear. And I encourage anyone to talk to an elderly person and ask them, you know, what are your regrets? And often the regrets are not something that they had done, it’s what they had. Not so. And I also didn’t, you know, I I’m not 100% sure on what happens when when we die, because no one is. And I know I have the the here and now. So in the here and now, it’s like I want to do as much as I can to do something with it. So that’s why I worked on trying to come up with my plan of action.

Sharon Cline: And it’s, you know, if you think about it, you’re in your mid 20s and you’ve come up with, um, legacy building, um, almost mantras for yourself, which is unusual, I think, for someone in their 20s to even be thinking that way. So I think that’s pretty unique.

Christopher Dawson: I had to get off the couch. I had to go seize the day. I had to go live. And what I ended up doing then was raising up a lot of money and moving out to Los Angeles and chasing a dream out there. And, um, an interesting little side story on that is when I came back from LA, back to Georgia, where I grew up, and saw some of my old friends and went to visit them, and they were in their starter homes, and they were almost done with their starter homes and about to buy their next home in their first marriages and, and, and.

Sharon Cline: Marriages.

Christopher Dawson: And pretty well into their careers and the like. I felt like I was so I was like, I’m about 7 or 8 years behind all of you guys. I’m like renting, renting a place, and I don’t have this figured out. And because I went and played in LA and did some stuff, I, I, I felt like I was behind and, and one of them said to me that I, that I held dear, which was like, you don’t understand. We can’t go do now what you did. We have so many anchors around us, important anchors of marriage and children and mortgages and, you know, life, adult anchors. But because you went out and and tried something and had an adventure, you know, I’m always going to regret that I didn’t go do that like you did. So I would say to anyone, uh, that’s young, that’s that could possibly. Here. This is go out and have an adventure.

Sharon Cline: Before the anchors.

Christopher Dawson: Yeah, because if you think about the world that we’ve created, it’s like. All right, so you’re supposed to be in this maze of of work and career and and and and striving and pushing and accomplishing. And then when you get to the end of that maze and you get to retire, that’s when you’re now going to have the time to go live your adventures when your body doesn’t work so well.

Sharon Cline: When you might not even be here.

Christopher Dawson: When you might not even be here. So I’m 100% on board with the the change of of a lifestyle where you you have play and work mixed together. And if that doesn’t prepare you for retirement, then that’s fine because you can figure that out then. But that is not even guaranteed. Tomorrow’s not even guaranteed.

Sharon Cline: What do you think your fearless formula is?

Christopher Dawson: So you see this this girl Sharon here. You know, I came in to talk about some podcast, The Slice of Good. And now I’m talking about life and death.

Sharon Cline: Yeah, but I mean, to me, this is interesting. And these are themes that are so universal for anyone who’s listening. They can identify with what someone else felt during transitions, or maybe listen to some, um, words of wisdom you had that they never even thought about. And maybe it will impact them to want to do something different. And that’s to me why I think this is a little bit of sacred work for me, because I’m hoping it lands wherever it lands, that someone will hear something and be inspired not just to not be afraid, but to maybe know what it’s like to walk in your shoes for a little bit and imagine themselves. That is a 25 year old and already knowing kind of what their legacy they want their legacy to be, has that some people don’t even think about that. So, yeah, I don’t know. This conversation just goes where it goes. I don’t have a plan.

Christopher Dawson: No, I know I love it.

Sharon Cline: I have no plan. We can still talk about slice of good because I do want to talk a little bit more about that. But yeah. What do you think your fearless formula is? Okay. Go.

Christopher Dawson: Fearless formula. Tell me what your fearless formula is.

Sharon Cline: Uh, I asked the questions here.

Christopher Dawson: I know, I just I just want a base.

Sharon Cline: Oh, um. My fearless formula, I think, is allowing myself to not beat myself up for being afraid of things. Um, because I’m very hard on myself. A judge myself, pretty, pretty harshly. Um, and that judgment can stop me from doing things. Not just the act of doing something can be scary, but the judgment about doing it and about the feelings I have all kind of come together to make it to where I won’t do something. But I, I check with myself if what I believe that I’m doing is in alignment with who I think I really am. Um, then I have confidence in it. I can live with the outcome because I, I don’t feel like I’m going against anything. I feel like I can I can tell if I’m Lying to myself or not about something. So like this show could be scary to do. And some people come in here and are nervous, but I know my intention behind it is for good, and to give some people who may never have had an opportunity to feel heard and valued and understood and seen. And at the end of the day, if it doesn’t go well, will I still know that my intention was for that I can live with the outcome if I know what my intention is. Um, so I haven’t really thought it’s funny because I’ve never really put into words exactly what my fearless formula is. And I’ve done this show for three years.

Christopher Dawson: I like that. I like that.

Sharon Cline: Okay. What about yours?

Christopher Dawson: You’re very authentic, you know.

Sharon Cline: Oh. Thank you.

Christopher Dawson: And to me, that’s a big part of it is, is authenticity. If this is your one life, be yourself. You know. And if people don’t like you, then that’s perfectly fine, because not everyone’s going to like you, you know? I mean, be respectful to others and and and have empathy. But be yourself. Be authentic you. If you can’t be comfortable in your own shoes, then. Then what are you doing? Right? Um, I don’t have so much a formula. I do have a couple sayings that I try, mantras that I try to hold myself to. Uh, one that helps keep my productivity up is if not now, when? So I can give myself a pass. I don’t feel like working out today. Okay, but if I’ve got it, then commit to a win. You know, you get a mulligan. You can say, I’m not going to do this right now, but you then got to commit to when you are going to do it, and then you’ve got to do it because you’ve got to use your mulligan. Um, I try to do that in a lot of different ways because I like taking the pass. I like procrastination.

Sharon Cline: Uh, it’s the truth, though. That’s that’s authentic.

Christopher Dawson: Yeah, but I give myself the procrastination. But I also give them my spell. I give myself the requirement to see things through. You know, um, I compliment myself every day. I look in the mirror and tell myself how damn good looking I am.

Speaker4: That’s your fearless formula.

Christopher Dawson: You know me. You can see me doing.

Speaker4: That, right? I know.

Christopher Dawson: And and I try to inspire my kids by doing that in front of them, you know? And they were like, oh, dad’s complimenting himself on the mirror again. But it’s it’s important. If you don’t love yourself, then why should anyone else, right? You gotta you’ve gotta find out who you are. And if you don’t love who you are, then change. But that doesn’t excuse you from not loving yourself. You gotta love you, you know, because you are the greatest thing that you will ever know in your lifetime as yourself, you know and you are the biggest supporter you ever have, is yourself. And the person who would defeat you more than anyone else is you. So, um. Yeah. You got to find a way to get your own back, you know?

Sharon Cline: Do you feel like a slice of good is all the things that make you feel like you’re in alignment with yourself?

Christopher Dawson: I think it it it works right now for me because a it’s a brand that I’ve built, uh, and what I’ve been known for as a journalist, as, uh, he’s the guy who goes out and does the good stories. So it’s in line with that. It works. I’m going to talk on the superficial level first. So it works because it continues my my brand of what I’m known for. It helps me exercise my skills and keep myself polished and my abilities, and actually helps me better understand and be able to excel in the social media space. So those are all wins, right? Um, but talking about it personally, I have had greater exposure to really good people in my life, more than probably anyone else I know, because I’ve got to go and interview amazing people who are making a difference for so many through their own courage and a space that that opportunity did not exist before. Right. A guy who created an organization called Adopt Together to crowdfund adoption fees to help people adopt kids, right. Things like I mean, it’s just there’s so many examples of of amazing people that I’ve been really lucky to have an opportunity to sit and talk with and learn about. And even with all that positivity, I’ve been depressed and I’ve been discouraged in my fellow man and woman and our society, especially of like of late, uh, with what’s been going on in our society. I mean, my other big mantra that I learned from my, from my mom was love is the answer. If you don’t know what to do or how to handle a situation. Come at it with love. You know, and that’s that’s been my safety of when I get too frustrated or too confused on something or too exasperated by something as I try to come at it with love. Right. So that demands a lot of empathy. And right now, we’re in a world that empathy is is not celebrated. It’s actually a.

Sharon Cline: Weakness.

Christopher Dawson: It’s seen as a weak or as a weakness or an insult in a way. Right. Um, so for me to have exposure of such good out there and even then doubt whether we as humanity are a positive thing or a parasite on this world. Right? If I’m struggling with that, what about all the people out there who have not got the blessing of of getting to meet all these amazing, great people who are making change and saving lives and, and, and just being the best amongst us. How depressing must that be? Or maybe I just. I’m. Maybe I got a weak sauce, but. So one of my reasons of doing Slice of Good is I realize for myself and for whoever I can reach, there’s no negative to hearing good news. There’s negatives to not hearing good news. And we all need to know that there’s another way to be we don’t have to be cruel or selfish or horrible or just impassive. We could care. We can love each other. We can. We can look out for the weakest amongst us. We can really be there for one another. And there’s a reason why this is considered good news. There’s a reason why there are religions built around these concepts. Right. So spreading that word if I can, is it? It is not just a selfless act of I want to help the world be positive. It’s it’s selfish because I still need that positive reinforcement to not get too exasperated with everyone else I’m seeing on the road in rush hour traffic.

Sharon Cline: Well, I really appreciate that. Whatever small way you feel like you are impacting people or large way like you did with impact your World and other ventures that you’ve had, you’re still wanting a positive outcome no matter what. And I think it doesn’t have to be grand. It can be something like being nice to someone you know, smiling at someone. It does come down to tiny things that can make a big change. And I think knowing that you are providing content for people that can see under a minute, Under a minute, which is great.

Speaker4: Under a minute.

Sharon Cline: Under a minute. Because mine are not that short. As a matter of fact, I struggle to cut out things. It’s so hard for me.

Christopher Dawson: So painful, isn’t it?

Sharon Cline: Like hurts and I’m like, oh, it’s still four minutes, that’s too long. But the fact that you’re making this so digestible and that it could give someone a little inspiration to do something small in their own way, it still does feel like that is who you are.

Christopher Dawson: So the catch line, my phrase on each slice of good is this has been a slice of good. Find your next slice within you. And the idea there is, yeah, I’ll have another episode out next week. Right. Another minute of good. But you can also find the good inside yourself. You don’t have to do anything as grand as some of the stories that I tell. But you can be kind. Love is the answer.

Sharon Cline: Love is the answer. Well, there’s no better way to end this show than to say that I really want to thank you for coming to the studio today and helping me kind of understand a little other side of you that I hadn’t really explored, which is sort of exactly how your mind works, what you would like your legacy to be, how how you see yourself in a space of not having exact boundaries around what you’re doing. You’re still choosing for your own free will to do something good, which is inspiring for myself. Thank you.

Christopher Dawson: Hey, thanks for having me. This has been awesome.

Sharon Cline: Yay! Well, thank you all so for listening to Fearless Formula on Business RadioX. And again, this is Sharon Cline reminding you that with knowledge and understanding, we can all have our own fearless formula. Thanks, Christopher. Bye.

 

Tagged With: Slice of Good

Real-World Solutions for Entrepreneurs: Coaching, Community, and Clarity

July 23, 2025 by angishields

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Cherokee Business Radio
Real-World Solutions for Entrepreneurs: Coaching, Community, and Clarity
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In this episode of Cherokee Business Radio, Joshua Kornitsky speaks with Brian Kramer and Laurie Genevish of the Cobb County Business Bootcamp about their program supporting local entrepreneurs through practical education, coaching, and community. They discuss overcoming common business challenges, building sustainable ventures, and new tools like the Hive Deck. Later, David Van Vurst of Phoenix Real Estate Solutions shares insights on real estate investing, the importance of financial analysis, and lessons learned from his entrepreneurial journey, offering valuable advice for both business owners and homebuyers.

Brought to you by Diesel David and Main Street Warriors

CherokeeSponsorImageDieselDavidMSW

Brian-Kramer-bwBrian Kramer is a seasoned business leader and entrepreneur with a passion for supporting small business owners in Cobb County.

Over his 30-year career at IBM, he led global training initiatives in 25 countries, gaining deep expertise in business strategy, project management, and process innovation.

In 2004, he served as lead consultant for the Workforce Development component of Governor Sonny Perdue’s Commission for a New Georgia, reflecting his commitment to workforce and community development.

In 2008, Brian co-founded Roam, one of metro Atlanta’s earliest co-working spaces, helping shape the region’s entrepreneurial ecosystem. This transition from corporate to small business advocate allowed him to focus on helping entrepreneurs with strategic planning, team alignment, and talent development.

Brian’s community involvement includes serving as president of the East Cobb Business Association and the East Cobb Prosperity Partners chapter of BNI. He’s also been active in Men’s Ministries at Mt. Bethel United Methodist Church for two decades and volunteered with MUST Ministries. Cobb-County-Business-Bootcamp-logo

Today, as president of the Cobb County Business Bootcamp, Brian continues to mentor and empower local business owners—offering training, consulting, and support to help them grow sustainable, community-minded businesses.

He is married with two adult children and two grandchildren, and remains a trusted leader in both business and civic life across Cobb County.

Laurie-Genevish-v2Laurie Genevish has over 20 years of training management and performance improvement experience, and experiences consistent internal growth to continue to bring the latest power drivers to her clients.

She creates learning environments by providing a holistic approach that determines skill gaps, comprehensive instructional objectives and analysis and selection of the best delivery modality for individual and/or company development.

Laurie has worked with renowned companies such as Penske, Freshii, Marlin Leasing, The Home Depot, Chick-fil-A, Bank of America, and HeatTek.

At the CCBB, Laurie is leading the development of the curriculum for our programs and managing our experts who will be facilitating the courses.

Follow Cobb Country Business Bootcamp on LinkedIn and Facebook.

Phoenix-Real-Estate-Solutions-logo

David-Van-Vurst-hsAs a Certified Commercial and Residential inspector with several years of experience in the industry David Van Vurst has a thorough understanding of building construction and a keen eye for identifying potential issues.

He is committed to providing his clients with detailed and accurate inspection reports, along with clear explanations of any issues found.

Being dedicated to educating clients on the proper maintenance and care of their properties, David’s goal is to give clients the information they need to make informed decisions about the property they are considering purchasing or owning.

Connect with David on LinkedIn an Facebook.

Episode Highlights

  • Overview of the Cobb County Business Bootcamp and its mission to support small business owners and entrepreneurs.
  • Discussion of common challenges faced by entrepreneurs, including feelings of isolation and lack of knowledge.
  • The bootcamp’s approach to education, including personalized coaching, online courses, and hands-on assistance.
  • Importance of community support and constructive feedback in the entrepreneurial journey.
  • Tailored guidance for various aspects of business development, such as financial management, marketing, and operations.
  • Introduction of innovative tools like the Hive Deck for collaborative business idea development.
  • Emphasis on the significance of understanding financials and market analysis in real estate investments.
  • Insights on the importance of building sustainable businesses that can operate independently of the owner.
  • Success stories and measurable outcomes from bootcamp participants, including personal and professional growth.
  • Upcoming initiatives and partnerships aimed at enhancing business opportunities within the community.

Transcript-iconThis transcript is machine transcribed by Sonix.

 

TRANSCRIPT

Intro: Broadcasting live from the Business RadioX studios in Woodstock, Georgia. It’s time for Cherokee Business Radio. Now, here’s your host. Broadcasting live from the Business RadioX Studios in Woodstock, Georgia. It’s time for Cherokee Business Radio. Now, here’s your host.

Joshua Kornitsky: Welcome back to Cherokee Business Radio. This is Joshua Kornitsky professional iOS implementer and your host. Today’s episode is brought to you in part by our Community Partner program, the Business RadioX Main Street Warriors Defending Capitalism, promoting small business, and supporting our local community. For more information, go to Main Street Warriors and a special note of thanks to our title sponsor for the Cherokee chapter of Main Street Warriors Diesel David Incorporated. Please go check them out at diesel.com. Well, welcome back and thank you for joining us today. I’ve got some great guests in studio. I’d like to first introduce Brian Kramer, co-founder and president, as well as Laurie Genevish, co-founder and director of development and delivery of the Cobb County Business Bootcamp. Welcome.

Brian Kramer: Thank you.

Laurie Genevish: Thank you.

Joshua Kornitsky: I apparently I’m continuing my tradition of clarifying name pronunciation and still getting it wrong. Laurie, would you please tell me how to correctly pronounce your last name so I can fix it then when we’re done.

Laurie Genevish: Genevish.

Joshua Kornitsky: Genevish. Okay. Well, welcome.

Laurie Genevish: Thank you.

Joshua Kornitsky: Thank you both for being here today and for being patient. And look, as they say, the only way to improve is to make mistakes. And I am doing a great job of improving.

Laurie Genevish: Oh, yeah. Awesome.

Joshua Kornitsky: Thank you both. Um, let’s begin at the beginning. Can can you help me understand what is the the Cobb County business boot camp and kind of how did it come into being?

Brian Kramer: So, uh, it’s really a culmination of a lot of experiences I’ve had in my life, uh, through IBM and through, oh, and through consulting with small businesses. One day I just received an email from Cobb County saying we’re looking for ideas and workforce development. And I had a team of people that I’d been working with on and off for several years. I said, hey guys, let’s come together and write an idea. You know, let’s craft. What would it take to help in the workforce development space? Small businesses throughout Cobb County be more successful. So we pulled together a program that supports our mission, which is, you know, we help small business owners on a life changing journey to create sustainable businesses that support their community and just as importantly, bring hope with valid optimism to their families. You know, it’s not just blowing smoke. It’s like, here’s how we do it. Stop running your face into the same fist over and over again. Yeah, this is what works.

Joshua Kornitsky: And I imagine that’s a challenge that all I know, it’s a challenge all entrepreneurs face, but. But as having walked the path myself as a new entrepreneur, many times it’s you don’t know what you don’t know I guess.

Brian Kramer: Yeah. And we want to provide an environment where it’s not just here’s some classes. I won’t let someone on the team unless they have walked the same walk as our members. They have to have had those difficult conversations across the dinner table. That, oops, that sale didn’t come in. Now what? And how do we strengthen ourselves? What resilience do we have? You know, they have to understand the actual journey that the people have gone through. So it’s not just, hey, we have some classes for you. We try to offer an experience that supports them and encourages them or tells them to do something different. You know that their idea is not necessarily going to work, that their math is faulty. So either way, it’s to reduce the suffering that people experience in our community, trying to reinvent themselves and help them come out stronger.

Laurie Genevish: Yeah, because, I mean, entrepreneurship can be very lonely, right? You sit in your house with ideas, and not only do we offer how to learn how to build your business, but community. And this is the biggest thing. And how How? Yeah. So you don’t feel like you’re all alone?

Brian Kramer: Sure. Yeah. And oftentimes when you’re at home all alone, you don’t get the support that you really need. Uh, oftentimes it can be confrontational and it can tear you down and, um, not, not allow you to have the energy that you need in order to be successful. Um, but you also need to be open to people saying you’re doing it wrong.

Joshua Kornitsky: So you foster sort of this openness and the understanding right from the get go that they’ve got to be willing to, to take the constructive feedback.

Laurie Genevish: Uh, yes. But also, I mean, we offer a variety of ways, right? We meet them where they are. So depending on where they are in the business, do they need guidance on financial. Do they need guidance on operations? Do they need guidance on marketing sales. And help them identify where’s the best spot for them to start.

Joshua Kornitsky: So it sounds like it’s not just lecture ING classes and articles.

Laurie Genevish: No, no, not at all.

Brian Kramer: Not even close.

Laurie Genevish: Yeah.

Joshua Kornitsky: So what do your members learn from going through the program?

Laurie Genevish: So we have broken down a program into the main pathways operation, sales, HR and culture. Entrepreneurship, uh, and governance are the different areas. And so they learn topics from everything from, you know, mindset sale. You know, a lot of times we stop ourselves from doing sales because there’s a certain mindset we have and how to get past that, uh, how to identify your right audience and how to speak to them from a marketing perspective. Uh, how to build standard operating procedures, why they’re important. What processes should you be looking at? Uh, we have managing your business and cash flow. So what we found with our members is a lot of times they just need the basics.

Brian Kramer: Really.

Laurie Genevish: Right. Yeah, they just don’t. And to be honest, I mean, as Brian said, you know, all of us here in businesses, I wish I had this program when I was starting my business.

Joshua Kornitsky: From the sound of it, so do I.

Laurie Genevish: Exactly. So we offer and again we meet them how they best learn. We have online courses where they watch a series of videos. We have coaches corners where we teach, and they can also ask questions. We bring in experts in different areas. We also have done with you consulting services. So even though you know, okay, you understand how to build a spreadsheet and cash flow, but it’s just not your strong suit. Is there someone who can help you with QuickBooks?

Joshua Kornitsky: Really? So and when you say done with you meaning that that it’s literal side by side. So to say we’re there.

Laurie Genevish: Right? Right. Because I think also as an entrepreneur you need you need to understand some of the basics because then you can work with a consultant even better.

Brian Kramer: Yeah. And it could be online. It’s not necessarily physically right next to you. It just depends on what’s taking place. But what’s so fun about it for me is that we basically help people get unstuck. Mhm. You know, they may be stuck on their website and started with a website issue where someone contacted our marketing guy and said, look, I’m just stuck with my website. He goes, well, I don’t really know that platform, but let’s meet for coffee and see what we can do. Well, he didn’t know the platform, but he knew all those weird acronyms. And for the things behind the scene, he goes, oh, flip this one, flip this one. And then it worked. And just we got her unstuck and she was able to move on to drive her business. So you might be stuck with your financial analysis when we talk about encouraging or discouraging. We have a very simple spreadsheet. Well, I think it’s simple, but that’s me. Uh, but it helps people say, oh, look, you’ve got all these ideas. It’s going to cost you this much. You’re going to sell this much. Oh, look, you’re not making money. Well, what would it take for you to make money? Let’s play with this and see, you know. Oh, if I just sell two more a month or three more a month, or if I raise the price, or if I cut this cost, now I can afford to pay myself. And this is all things that people have not seen before, typically, and they don’t have the tool to do it. So we give them tools to help them see, you know, what they’re trying to do. Um, so they have they’re operating with good information.

Joshua Kornitsky: That makes a huge difference. And it’s a it’s a huge hand out and up to help people, uh, get a better understanding of what it takes to be an entrepreneur. And, Brian, you had said something before that that I want to kind of revisit. You had mentioned this concept of, for some folks, maybe it’s not for them.

Brian Kramer: No, it may not be, you know, owning a business. Yeah. I mean, you can tell by looking at me and I know the audience can’t see me, but there was a stage devastatingly handsome. Yeah. In my teenage years, I looked in the mirror and realized I was never going to be an NFL linebacker. You know, it’s just. Nope. That is not me. I would get creamed. I wouldn’t even get to the point to get creamed. But the, um. Similarly, being an entrepreneur and a business owner is not for everybody, right? However, owning a business is not. Owning a business is not only a business, it’s not only a business. Business. You can select what kind of business you have and what the demands are going to be, what regulations, what laws, what, etc.. How many employees, if any, employees. So I do like to work with people along that thinking to say what? What does it really take? But at the end of the day, it’s not for everybody.

Joshua Kornitsky: Well, and the reason that I specifically asked that question is, is that’s one of the hard truths of life, right? I, I, I, I may still be an astronaut, but they’re going to have to get very far down the list until they select me. But it’s been the dream all along. It just may take time.

Brian Kramer: Disney World might have a spot for it.

Joshua Kornitsky: Fair enough.

Brian Kramer: Yeah.

Joshua Kornitsky: At the very least, I feel certain I can buy a costume somewhere.

Laurie Genevish: And the Another thing I’ll add. Like we actually have a course is entrepreneurship for you. Right? And so to help you think through it, we also see it as a success. If someone comes to us say, I have this idea for a business and we go through it and it may not be a viable business. And what a gift to learn that early versus five years later going, yeah, this ain’t going to work.

Brian Kramer: Five years later after you’ve spent a lot of money and maybe ruined your marriage and things of.

Joshua Kornitsky: That. Yeah, I’m sorry to say I have seen that play out many, many times. And a great idea doesn’t always make a great business as as I’m sure you guys have learned multiple times. But but let’s talk about success. What are some of the things you’ve encountered or that you’ve accomplished already? And how long is the as the Cobb County Business Bootcamp been around?

Brian Kramer: Well, we’ve been open now about 16 months.

Laurie Genevish: Yeah, something like that.

Brian Kramer: Yeah. And we’re about to cross the 300 member mark. It’s fantastic if we haven’t already. And one of my favorite stories is there was a person that joined us. She had a home cleaning business and she really dove in. She she dove in deep with all the things that we offer. And then I was at a networking function and she was there, and she came up to me with so much enthusiasm and said, Brian, since I’ve been in the program, my business has improved, my stress level has improved, and my marriage has improved. Just because they.

Joshua Kornitsky: Because they’ve got direction.

Brian Kramer: They’ve got direction, and they weren’t making the same mistakes over and over again. And we have a thing called roles and responsibilities work worksheet that people tend to love once they start using it, because it really clarifies what do I expect from different team members I’m working with, you know, what can they expect from me? And it reduces a great deal of conflict within. And you may not have employees, but you may have several vendors you rely on. And guess what? They’re human beings too. And to the extent that you can be collaborating with them and having roles and responsibilities clearly laid out with them, which then transfer into contracts. Right. You know, this is what I need. This is what you need from me. Okay, well, let’s modify our contract. So it says that. And it just makes execution easier, which makes it easier for people to create business processes.

Joshua Kornitsky: So now you’re speaking my language. Yeah.

Brian Kramer: So now now they can write down this is how we get work done. And that is the path that is necessary. So you can take vacation and still get paid.

Joshua Kornitsky: Yeah I mean that’s a great point. Clear accountability leads to clear expectations. Clear expectations leads to a better delivery and a better product. Um, and no matter what it is that you’re delivering on. So so that I think, adds an enormous amount of value to what you’re teaching them. But there’s one other thing that you guys had mentioned to me before that I really want to understand a little bit about and, and it fascinated me as a concept. How do you when we were talking about how do you get people started? You mentioned the idea, the business idea generation workshop. Right. And can we talk a little bit about that? Because I think that, that that will I’ll let you tell me.

Laurie Genevish: Yeah. So the Business Idea Generation workshop, it’s a 90 minute workshop where we help you think through an idea, uh, and think about who your ideal audience is, uh, what are their needs and such. So laying the groundwork to help you decide. In the end, you can almost craft your elevator pitch, and it just gives you a taste. And I think it gives people that initial hope to say, okay. And then they go, I need more to help do this. And that’s where the full CCB work. Uh, the Cop Cannabis Bootcamp can help with that.

Brian Kramer: Yeah, I like to look at it from a slightly different angle. And I agree completely with what Laura just said. Sure. But I also have this perception that people have been laid off 4 or 5 times already, and they’re in a funk. Do I really want to apply for another job. Here I am. Pretend I’m sitting in front of my monitor all day, pretending to apply for things, knowing that it’s with a belief that it’s not going to happen. And deep down, they want their own business. They want to get out of that vulnerability or at least develop a successful side hustle. What the Business Idea Generation Workshop also provides is an opportunity for them to get out of their basement, get away from their monitor, get around other people who are thinking about creative ideas, be coached through a process of thinking, through an idea, and maybe from that they say, you know what? I could do that or I’m close. I’ve got an idea. I know it’s not exactly right. Let me think it through some more. And then they can join the Cobb County Business Boot camp, where we will work with them to flush it out and give them tools and methods and skills to take it to the next level and hopefully make some money from it.

Joshua Kornitsky: So. So it sounds like it’s a great way, really, to begin to understand whether or not it’s the right place for you, is to understand whether or not you can develop that idea any further, right?

Brian Kramer: It’s a great first step, and it’s free and open to anyone in the community.

Laurie Genevish: So I even see a sense of community start there. In the workshop, people will start talking with each other and bounce each other ideas. So immediately you feel this energizing, knowing that you’re not alone.

Joshua Kornitsky: That’s awesome, because collaboration is is the builder of bridges, and that’s fantastic. So let’s talk about how if someone’s interested in the Community Business bootcamp, how do they get involved with it?

Brian Kramer: Well, our website’s really difficult to remember. Okay. It’s the CDC. Bebe. Com The Cobb County Business bootcamp.com cc. Com.

Joshua Kornitsky: And how much does the service cost? It’s got to be outrageous.

Brian Kramer: We offer scholarships, and if you qualify for the scholarship, it’s free. Everything is free.

Joshua Kornitsky: Really? Wow.

Brian Kramer: Yeah, it’s funded by the federal government.

Joshua Kornitsky: That’s fantastic.

Laurie Genevish: Obviously, you have to be in Cobb County. Yes, sure. That’s one criteria.

Joshua Kornitsky: And but to have that available for for a qualified applicant to be able to do that for free, and what does success look like in the program as far as if someone’s gone through it? How do you know that that they’ve gotten to a place where they’re able to move forward?

Laurie Genevish: Honestly, you know, the example that Brian gave regarding, you know, fancy she was able to build her business. It’s whenever someone says they’re unstuck, okay.

Joshua Kornitsky: Like that’s.

Laurie Genevish: Help. We help with our website. They now know their numbers. Uh, they have these aha moments to us. That’s that’s that’s success.

Brian Kramer: Yeah. It’s we are making great progress in defining how to measure what success looks like, because we had to see it for ourselves, first of all. And, uh, there’s no mistaking it when you talk with some of our members. I mean, they will. They’re raging Fans because of not only how we helped them get unstuck, but now they’ve got a community that they often on their own form. Hey, let’s keep getting together on our own and doing things, you know, so they’re no longer by themselves, right? But we are seeing, you know, revenues grow. We’re seeing business getting started. Uh, but there’s a few things. We just have to tighten up some stuff so we can all effectively. And, um, um, I’m missing a word now, but so, truthfully, the progress has been made so that that the government could actually see. Oh, yeah, we’re seeing this difference in our numbers.

Joshua Kornitsky: Well, and I realized after I asked it, you’re not just training people on how to make and sell widgets. You’re you’re a spectrum of services to a spectrum of entrepreneurs. So there can’t be a single definition of success. But being unstuck certainly is a benchmark that everybody that is walking that path can understand.

Brian Kramer: Oh yeah.

Laurie Genevish: We’re also, you know, creating great partnerships we’ve been working with Cobb County. Procurement. And we’re getting ready to launch how to do business with Cobb County, which a lot of people don’t understand. So excited about launching that because several people have said, I want to know when that’s available.

Joshua Kornitsky: Oh, sure.

Laurie Genevish: When that’s available.

Joshua Kornitsky: Yeah. The well, the the conventional business wisdom is if you want to do business with the school system or a county, if you have to hire someone that speaks that language, and if you don’t, you’re out of luck because you know the school is not going to talk to you to be a landscaper, right. Or whatever. Right. Um, and that’s fantastic that you’re you’re going to create or you’re creating that program because I think that’ll help a lot of people, because I’m sure there’s a lot of opportunity in this space.

Laurie Genevish: Yeah. And they’re just as excited the procurement, they want people there like we want people to want to do business with us. There’s a lot of opportunities out there that you just don’t realize.

Joshua Kornitsky: That’s great. I, I’m so thrilled. As someone who works with entrepreneurs for a living, I’m so thrilled to know that this is available and in the county that I live in, and it’s a resource that I’ve started trying to point people towards, at the very least, to learn what they don’t know about becoming an entrepreneur. Uh, and we all know that multi-billion dollar companies sometimes get started in garages, but but they don’t happen by accident. They need guidance. They need direction. Is there anything? I’m sorry, Brian, I cut you off.

Brian Kramer: Well, um. Yeah. You talk about multi-billion. You know, I my big goal, my personal passion for this is that people start making more money every month. That life in their household becomes better, right? Because they’re making more money and they’re doing it in such a way that is sustainable. It’s not crushing the family with stress. And I believe it’s my fervent belief that if we do that, then maybe families will stay together.

Joshua Kornitsky: I think that’s a very noble goal and a realistic one.

Brian Kramer: And a family stay together. Maybe the community improves because I don’t know, they get involved in these wild and crazy things like Boy Scouts or Little League or church and, uh, volunteer in the community. Uh, but on the other hand, if they can, if that’s happening, then how do we get them to the point where they can take two weeks off and still get paid? Right, which can be a pretty difficult next step for a lot of people? How do you keep this? Because when you can take two weeks off and still get paid, then you have a business you can sell. So everybody talks about, uh, investments in the stock market and things of this nature. Well, why not just from the beginning be thinking about, uh, if I can get this to the point where I can take two weeks off, then look at the generational wealth we’re creating by having a company that can continue to run without me, or we can sell it, do whatever. But it’s it’s really not just saying, oh, I’ve got to do something. I don’t want to work for the man anymore. And flipping that logic to a more empowering set of logic that says, I’m building something for the family that could be sustainable.

Laurie Genevish: Yes, bulk. Be control. Controlling your destiny, controlling your life.

Brian Kramer: That’s exactly it. That’s exactly it. You know, when I first started the entrepreneurial journey, someone told me that it’s riskier to be an employee than to have your own business. Because as an employee, you only have one customer, and that’s your boss. That’s true. As a business owner, you develop the skill of getting lots of customers, and when one leaves, you get another one. When one leaves, you get another one. And once you start having that occur, and then it can occur even if you get sick. You know, if something happens and you have needs surgery and you’re down for a week or two. Oh, look, the money machine is still working. Isn’t that cool? So, you know, you just got to have that vision when you’re starting, so you have something to build toward.

Joshua Kornitsky: I don’t think your goal is unrealistic. It is a beautiful one. And I agree with you that the way well, you look at America is 85% built on small and family businesses, and the path to happiness is to strengthen those communities and those local businesses. I cannot thank you both enough. Is there anything that we didn’t cover that we should have anything that we didn’t touch on that? Because I want to make sure that people know how to get in touch with you. And you mentioned the website.

Brian Kramer: I have one more thing and I’ll start it off. And Lori might just got Lori might take off with it, but it’s kind of her baby. But we are getting ready to roll out what’s called the Hive deck and the hive deck. And this will be out maybe, I don’t know, in a couple of months. We’re working through some of the final phases of it, but it’s a deck of cards with six sides on it, and it’s designed to help you think through your ideas, particularly along with another person. So we’re going to have a feasibility deck. All right. You know, you have a business idea here. Let’s play with the feasibility card deck.

Joshua Kornitsky: I love this.

Brian Kramer: Idea and say, you know, have you determined if you’ll make money? That’s one card. Have you talked to anybody about the idea? Yeah. Have you? Who would you sell it to? You know, these fundamental things. But at the basic level, as I look at this, uh, and this never happened to me, but I have a friend. But let’s say you’re just sitting there, you know, in your house saying, okay, I got laid off. What am I going to do? And you take these cards and lay it out, and you sit down with your spouse and say, honey, this is what I’m thinking. Here’s how I’m thinking it through. To which the person says, huh? Well, what about this card? Or what if you move the card in this angle and try these different things? How does that look? And then you’re starting to collaborate together. And when you’re done, this configuration of cards really is a business plan. That’s fantastic. It’s an initial business plan. Then then we have we’re working on the, uh, the hive launch deck. What would it take now to launch it? It’s a different set of cards to say, okay, now here’s what we’re going to do for marketing. What are you gonna do for sales? I am so excited about this because of what it’s going to be able to enable people to do, and people who learn differently and people who need to see things differently. You know, my wife’s an artist, my sister in law is an artist, and both of them just fell out of their chairs when they saw these cards.

Laurie Genevish: Yeah, we’ve actually tested it with startup entrepreneurs and they love it. They’re like, it’s like a business vision board. Uh, we’ve also tested it. So as your business grows, you start to mature. So instead of like, here’s what you should do, it’s very, um, uh, questions like, what are some things you should think about? And we’ve tested with mature businesses and they’re like, I want this for my teams. Oh, I wanted.

Joshua Kornitsky: To bring it to my clients. It’s interesting.

Brian Kramer: Right? It’s it’s a I was delighted to see the reaction from those business, mature business owners, uh, because they said every, every day we’re dealing with different they’re playing whack a mole every day. They want to use this for their retreats? Yeah. And the questions that Lori referred to. They’re basically questions that a consultant would ask. So what have we done this? Have we done this in these different areas? And they said, I want that for my retreats. I you know, just they can use the same card deck every time. Right. You know, just let the people play visually and say, what do we need?

Joshua Kornitsky: Sign me up for a set. That sounds fantastic.

Brian Kramer: All right.

Joshua Kornitsky: Well, I’m going to try again. Lori. Genevieve.

Laurie Genevish: Geneva.

Joshua Kornitsky: Geneva. Geez, I just can’t get it on me. Janine and I wrote it phonetically and everything.

Laurie Genevish: I’ll change it for you.

Joshua Kornitsky: For your patience and understanding.

Brian Kramer: Okay. And easy.

Joshua Kornitsky: And then the much easier. Brian Kramer. Yeah. Thank you. Brian Kramer to pronounce. Easier to pronounce. Co-founder and president Brian Kramer. Lori, co-founder and director of development and delivery. Yes. And with my inability to pronounce your last name. But from the Cobb County business boot camp, I can’t thank you both enough for coming here. We will have all of your information on our website as long as as well as links to Cobb County Business Boot Camp. Is there any other way of reaching you is the best way through the website?

Laurie Genevish: I would say through the website.

Joshua Kornitsky: Fantastic. Well, thank you both for being here and for entertaining my poor pronunciation. It’s all good and I am. I’m happy to introduce both of you and our and our listeners to my next guest, David Van Vurst, also known as Dave. And as, as as well. I’ve known I’ve known Dave for a couple of years. Dave. Dave, actually, uh, has been in my orbit for a while, both knowingly and unknowingly, because he’s an entrepreneur as well. But. But David Van Vurst with the Phoenix Real Estate Solutions and goes by Inspector Van on social media and has some of the best stories you will ever hear. Welcome, Dave.

David Van Vurst: I appreciate that you.

Joshua Kornitsky: Got to be a little closer in.

David Van Vurst: I appreciate that.

Joshua Kornitsky: Thank you so much. So tell us, what is Phoenix real estate?

David Van Vurst: Let me. Let me just add right from the start. Brian, where were you? 12 years ago when I was starting my other business with my wife.

Brian Kramer: Yeah.

David Van Vurst: Where were you 12 years ago? Because she’s from corporate America. And I came from a sales background, and we jammed each other two and a half years until you said something, and we worded it different. We figured out our own swim lanes, and I stayed out of her swim lane. She stayed out of my swim lane no matter what happened. That’s your lane. That’s mine. And that’s how as a couple we got past all that. So that’s interesting that you guys, the way you were, it was a little different. But I’m like, I see all this in my other business. So anyway.

Joshua Kornitsky: So further validation that that kind of business boot camp is.

David Van Vurst: Yeah that was to be a great thing. I’m like 12 years ago. That would have been perfect if I had known that. But you worked through what you got to work through. Yeah. All right. Your question, I apologize.

Joshua Kornitsky: So just stay up here. But. Yeah. No. So tell us. Well, tell us a little bit about yourself, because I know that you’ve got some very unusual certifications for this area?

David Van Vurst: Yes I do. And, um, so I come from entrepreneur background. I was in sales for years, and then I opened up, um, with no knowledge what I was doing, the Sky zone indoor trampoline park in Kennesaw, Georgia.

Joshua Kornitsky: My wife worked. I knew it.

David Van Vurst: Well. Yes, my wife worked with me as well. She built the business plan and I ran day to day. I we built out the building and everything ourselves and that’s what we did. So that was our haste and entrepreneurism. Um, yeah. It’s amazing. It’s scary. It’s confusing. It’s every emotion you can throw in there. Um, and with Covid happened, close the business down. And I started Phoenix Real Estate Solutions. My wife and I started that together. Phoenix as a joke. I mentioned it because we were rising from the ashes of everything burning to the ground. Um, you know, Harry Potter and his little Phoenix. My daughter used to watch that show. I’m like, oh, rising from the ashes. We’re the phoenix and r e stood for Real estate, Real estate solutions. So we started together. We wanted to continue to work together after Sky zone burned to the ground. We enjoyed working together, so we wanted something together. So we actually started rehabbing houses, doing short term rentals so we could stay together. Sure. And from that it branched off because every house I would go to, I would inspect it. And every house we went to, she would do the financial part of it because she graduated in accounting from the University of Florida. Okay. So from that, that’s how we branched off. And she said, you know what? I’m going to get my real estate license because I don’t want to pay somebody to sell these for us. And I’m like, well, I need to get my certifications for inspections because I really enjoy that avenue of what I’m doing. So that’s how it actually started. Um, it’ll be interesting for you guys to listen to how I did what I did, which will be probably completely against how you guys tell people to do it.

Joshua Kornitsky: How not to.

David Van Vurst: Do it. Yes. Don’t do it the way I did it.

Joshua Kornitsky: But I have a book is much thicker. How not to do it is a much thicker.

David Van Vurst: Yes. Um. It is. And the way I. I had no help from anybody. Um, I actually started with a company called ICA out of Chicago. Um, inspection certifications of America. And when on line, shut my office door for months. Um, studied, took the exams, all that good stuff. And then from there, I started my inspection business. Um, but I got mentors, uh, Austin Jenkins, Chris Aslin, Frank Lundgren. I have 4 or 5 mentors that I could reach out to like, hey, what is this? What is that? Um, and then a year later, I ran across another organization called international. It was actually the largest inspection company training company in the country. It’s actually, uh, recognized by the Department of Education. So it’s a huge organization, and I actually ran across them in one weekend. My wife and daughter were out of town, and I said, oh, I wonder what your exam is like? And I went on their website and there was a five step process, take our exam. And I’m like, wow, Let me just take their exam. I have no idea of their study patterns or their questions. Let me take and see what I do. And I ended up getting a 90% on the first time I took it. Wow. I did a handful of things and they said, you can become an inspector within our organization, but you have to do these 12 other modules within a year. Um, this is outstanding. So that’s how I got involved with it. Okay. Now the second part of that is commercial inspections with a new organization. Who’s I say, a sister, a distant cousin to international CPA. Um, and that’s the only association in the country that has ongoing commercial training. Um, and it’s a whole association with that.

Joshua Kornitsky: So so you’re doing both residential and commercial inspections. Correct. And one of very few certified commercial. Correct.

David Van Vurst: Yes. It’s a new it’s relatively new. I think when I started and got certified, there was only like 3000 of us in the country, right? Um, so yeah, it’s relatively new, but that’ll be the wave in the next 3 to 5 years as commercial buildings cost to cure PCAs property condition assessments that, um, like Cobb County, they don’t have people that are giving them a lot of that information for for government buildings and stuff like that. So that’s I see that’s where it’s going with a lot of people don’t know how to take care of buildings and stuff.

Joshua Kornitsky: Sure. Well, and real estate has gone from being a necessity to being an investment vehicle. And as far as commercial real estate is arguably less volatile than residential real estate, I’m sure people put money into it, figuring that it’s the long term ATM, without expecting the fact that they’ve got to make sure that the roof doesn’t leak and that there’s not a million other problems.

David Van Vurst: Commercial is an asset. That’s all it is. There’s no emotion at commercial.

Joshua Kornitsky: So where does most of your business come from? Now that we understand what you do, where where do you find the folks that you’re able to help?

David Van Vurst: So I have kind of a three part way, um, a lot of is referral based.

Joshua Kornitsky: Okay.

David Van Vurst: Um, because for me, I choose piece coming from an industry sky zone where I had 750 some kids work for me for the years. Millions of people coming through the park always stressed out. Um, I choose peace, so I get a lot of referral business for people that, hey, he inspected my house. I get sellers that when I go inspect their house for when they’re selling it, they’re like, I want him to come look at the one I’m buying because I. I’m an empty nester now, right? Um, I don’t have anywhere to be. And I choose peace. So, like, I have an inspection this afternoon. If it takes me three hours, if it takes me five hours, it doesn’t bother me. I’ve got nowhere to be. Um. Which makes it great for the inspection purpose. Um, Realtors, I get a lot of referrals from realtors that I’ve used him, I recommend him. My social media now is is driving more referrals.

Joshua Kornitsky: So yeah, let’s let’s pause for a minute because full disclosure, I did have, uh, I call him van did have van come out to to my house not because I was buying or selling, but because it’s old and, and, uh, we were just concerned, as we had inherited from my, my late mother in law, that there might be some baked in issues. So I got to see the output of his work. But this isn’t about me I want. I want you to share some of the things, um, that you’ve seen that that you’ve shared without when he. Oh, yeah. Anything on social media does not have any personal identifying information for where he is. Let me know.

David Van Vurst: And I’ve learned that from there’s a gentleman out of Arizona, Cy Porter, who when I first started, I consumed hours and hours and days of his content because not only is it educational, um, he’s kind of raw in some of it, which is nice. And I learned pretty quickly that, um, if you start putting people’s names out there, um, buildings, they have a problem with that? Sure. So, understandable.

Joshua Kornitsky: Yeah. Unless you’re praising it.

David Van Vurst: I’ll put out what city I’m in. Just so people that are watching my videos. No. Oh, he goes there. Oh, he goes there. Um, but they’ll there’ll never be a person’s name on it. They’ll never be an address to the house I’m at just because I don’t want that trouble in my life.

Joshua Kornitsky: Sure I understand. Um, so let me ask this then. Speaking more on on the residential side than the commercial side. Um, and happy to ask on the commercial side as well. But what are what are some of the mistakes people make when they’re looking at a house?

David Van Vurst: Uh, the biggest one I see when they’re looking at a house is their eyes are too big and they’re too emotional thinking, oh my goodness, look at this house. It’s four bedrooms. I can raise my kids here. I can do this there. I can put, you know, our sofa will go over here and and you have it on the sheet here. It’s buying a house should always be math and never emotion.

Joshua Kornitsky: So interesting. Brian and Lori, we’re talking about sort of the math of business as well earlier. And explain what you mean by the math of it.

David Van Vurst: So I’ll go back to, to the when I’m rehabbing a structure and I’m looking at buying a house. Right. Um, when when I do that, it’s always, hey, what is my cost to hold? What is my cost to rehab it? What’s the after repair value? What am I buying it for? You never make money selling a house. You make money on buying a house. Um, so when I look at it and I’ve got a client that she was out in Covington looking at a house, and I’m inspecting it, and I’m listening to her. Well, we’re going to remodel the kitchen. We’re going to redo this. We’re going to redo that. And I’m just putting all this in my brain. Right. And as we get three quarters of the way through it, I call her over. And her dad was, uh, in the Navy, wonderful family. And her mom was the toughest one of the group, which was amazing to watch. And I’m like, so, what are you coming up with your math and what it’s going to cost you to rehab this place? She’s like, well, I’m thinking 60. And I’m like, ah, I’m thinking more 85 with what you’re telling me, right? Um, let’s meet in the middle. Say 70 grand. She goes, okay, that’s fine, I’ll agree. Like, what are you buying it for? 255. So what are the houses in the subdivision selling for? Fully done? 300, maybe. And she looked at me and I’m like, the math tells you, you’re buying it for 255.

David Van Vurst: You’re going to put 70 in it. You’re already upside down when you’re buying it. So those are the things that I’m looking at going, hey, are you going to have to redo the roof? Are you going to have to redo the AC in the difference to your point? Commercial versus residential. Most people that buy a residential house, right? As soon as they buy it, they’re already gently house poor. Meaning if something was to go wrong, right? Do they have the money to fix it? Where commercial is an asset. As an asset. It’s. It is what it is. They already know they’re getting it. So, um, I can go out now to a well, not now. If, say, December comes around and it’s 30 degrees outside and the furnace that they’re this house they’re buying the furnace is 23 years old. Right. It’s working right now. But I can’t guarantee you the AC is going to work when we get into summer because I can’t test it. Right. And the age of it tells you it’s not going to work. It shouldn’t work. They don’t want to hear that. So now they buy a house and now summer comes around. Now they’re going to be spending another eight, ten, 12 grand changing their furnace out when I’m. So those are the emotional things. They didn’t think about that and I try to push that to them. Go. You got to think of everything. Take a motion out of it.

Joshua Kornitsky: Well one. And I do want to draw a distinction because I know this from previous discussion. When you talk about your own renovation versus when you’re doing inspection, those two roads don’t cross right? Yet. You don’t do renovation for people you inspect.

David Van Vurst: No, I, I don’t. Second of all, I can’t it goes against my code of ethics. Sure. With international. Um, and the reason they do that is so I can’t say, hey, you got to replace this, and then I come behind and do it right, so I don’t do any repairs on anything that I do. I can, and I’ll actually tell people how to do it themselves. But I’m not getting involved.

Joshua Kornitsky: And I just wanted to clarify that for anybody hearing that misunderstood because I knew that from our previous discussion that that you’ll call it out or you’ll identify it. But but it’s not your you’re not coming in to fix it. No I’m not. No matter. And by the way, no matter how much I begged him, he’s not coming in to fix it. Um. Well, then, what other things should we learn? Actually, you know what? I. I did want to ask you this. Ask away because you talked about your previous entrepreneurial experience. What what have you learned through your own journey that that if you were meeting somebody today that was just getting started out, regardless of of pathway? Yeah. What what what would you share with them?

David Van Vurst: It’s funny because the, the two businesses that I started with Sky zone and with this IT Sky zone, I had absolutely no idea what I was doing. And I’ll be the first to admit it. And there’s a quote from one of our. Now she’s one of our dearest friends. Um, she just got married to one of our old team members that worked with us when we opened our doors at Sky zone. It was February 22nd, 2013, I believe it was. And yeah, we opened the doors at noon. There was a line out the door already because everybody knew what Sky zone was from the Suwanee location, the little Roswell location. And my wife was on a register. Maria and Hannah was sitting there and Maria said, look at the line. And Hannah looked at me and or looked at me and said, well, if we didn’t know what we were doing before, we’re sure gonna figure it out now. There you go. Um, so that was my initial. We have no idea what we’re doing to the second business. I had actually a one year, a three year, a five year plan, and now a plan. Yes. And I’ve actually changed gently that five year plan to include commercial because of. That’s a new phase to the industry that we’re going. So yeah, that’s my first sky zone. I had no plan. It’s I have a franchise franchise advisor, but they really didn’t know what they were doing as well because that business blew up so quickly. Sure, they couldn’t get a handle of it.

Joshua Kornitsky: Um, so did you make any mistakes.

David Van Vurst: That sky.

Joshua Kornitsky: Zone anywhere?

David Van Vurst: Oh, I have tons. Every day you’re gonna make a mistake and you’re gonna learn from your mistake every day. So don’t beat yourself up over a mistake because it’s gonna happen. Um, that was the one thing I would tell everybody. You’re gonna make a mistake. Don’t beat yourself up. Don’t make the same mistake.

Joshua Kornitsky: Right. Learn from them.

David Van Vurst: Learn from it. Um. And I’ve learned every day I go out to a house, I’m learning. I learn stuff at a structure. I’m like, that’s an interesting way. You did that completely wrong. But then I try to put myself in their shoes of what they were thinking. Sure. And a lot of times I come up with nothing. But it is what it is.

Joshua Kornitsky: That’s that’s me. So last question. Just because we’ve talked about commercial, we’ve talked about residential. Um, are there other services that you’re offering?

David Van Vurst: Not at this time. There was I was doing a maintenance for seniors, and I had like four, four seniors that I still do this for. It was never an inspection business. Um. I’ll go. I’ll change our filters, clean condenser coils, things like that. Okay. The other things I’ll do for the inspection part of the business. Sure we do, radon. I do.

Joshua Kornitsky: Oh, I see.

David Van Vurst: Okay. Radon testing for people that are buying a ranch or a basement house. They want radon. Um, mold. I can do mold assessments. I use a company out of, uh, Western Florida Pro Lab that I’ll do that. Sewer scans. So there’s other avenues or other little ancillary services that we.

Joshua Kornitsky: Do, but they’re in support of the inspection.

David Van Vurst: Correct? Correct. Like, I have software that I’ll go in and do a 3D or 2D blueprint of the inside of the house. Um, people are like, hey, I want to know, will my sofa fit here? I want to know what this is. Um, so I can do a 2d, 3D blueprint.

Joshua Kornitsky: You’ve entered the virtual world. I can you scan my house to put it in a virtual world?

David Van Vurst: I’m in. Can you can. Yeah. No. And I use I for a lot of stuff.

Joshua Kornitsky: You’re not actually here. This is actually just.

David Van Vurst: Yes, it’s a hologram. There you go. Was that multiplicity? Yeah, I remember that. We’re all older. We remember.

Joshua Kornitsky: That. Not me. I’m just. Yeah. Uh, van, what’s the best way for people to get in touch with you?

David Van Vurst: Um. I joke and say, Inspector, underscore van. On my social media, you will find more content that is relevant to your house. Those videos. I can’t say they’re absolutely raw. Um, it’s just me doing it for fun. And that’s actually how I met my mentors. Um, Austin Jenkins, Inspector AJ, I tell everybody, follow him. Preston Kincaid, um, and Chris Asselin out of Delaware. Um, I actually was absorbing as much content as I could from them, and I met them in 2023 at a convention and come to find out, they were all friends, right? And come to find out, they’re like, oh, you’re by yourself, come hang out with us. And they became my mentors, which that’s fantastic. It was it’s funny, I texted a picture of my wife and I’m like, look who I got to meet. And she says, you’re like a fanboy right now. And I’m like, you have no idea the implement implementation that I’m going to get from them into my business because of suggestions they put out there and don’t. Every suggestion is a good suggestion. Sure, it just doesn’t know if it works for you, right?

Joshua Kornitsky: Fair enough.

David Van Vurst: That suggestion was good for somebody at some point, but is it for your business? And I had 5 or 6 suggestions from them, and it took me 12 weeks to implement all other suggestions, and my business took off. Um, so I yeah, I, I’ll forever be in their debt.

Joshua Kornitsky: All right. So social media and.

David Van Vurst: Social media inspector inspector underscore van. Um, my website, uh, Phoenix resolutions.com, which I didn’t want to make it. Phoenix real estate solutions. That’s just too long. Okay. Yeah. So resolution is just worked. Our solutions. It just worked out that way. Uh, my website. And then you’ll see me driving around in my suburban.

Joshua Kornitsky: Sure. And we’ll share all of this on our website as well.

David Van Vurst: Absolutely.

Joshua Kornitsky: Uh, I can’t thank you enough for for the good humor and the interesting stories and what you’ve shared with us. It’s a it’s a joy to have you here.

David Van Vurst: And they’re fun. And the videos on social media, I’ve got one I’ve got to put out where someone did a, uh, a support beam across a sunroom, and they used two by sixes.

Joshua Kornitsky: And I assume that’s funny.

David Van Vurst: It is funny seeing how now it’s sagging almost three inches and the roof is coming down in the middle.

Joshua Kornitsky: I wasn’t.

David Van Vurst: Sure. See, that’s my humor.

Speaker6: Okay, that’s not your humor. Okay? That’s that’s my humor.

David Van Vurst: Uh, yeah.

Joshua Kornitsky: Two entrepreneurs walk into a bar.

Speaker6: Exactly right.

David Van Vurst: You’re gonna see the nice wood and the bar and the drinks. I’m gonna see the roof leaks right in the unlevel floors.

Joshua Kornitsky: Fair enough. Yeah, well.

Brian Kramer: That’s why you’ll never be invited to my.

Speaker6: House. Yeah, I get that. I get that all the time.

David Van Vurst: When I go to a friend’s house, they’re like, hey, don’t look at our house. I’m like, I’m not here for that, but I’ll have fun.

Joshua Kornitsky: But that’s, you just come out of the bathroom and you’re like, has the sink always been that way?

Speaker6: So you say that.

David Van Vurst: That was actually the deciding factor for deciding factor for me to get into inspections, right? I was at a Louisiana kitchen in downtown Acworth. Fair enough. There. Bathroom doors in the hallway. One opens into the bathroom, one opens out into the hallway, and I’m like, why is that? And that’s how my brain works. I’m like, why did they do that? That bothers me. My I don’t know if it’s A.D.D., OCD or something with a superpower. It’s something I’m like, why is that? And that’s what started. My wife looked at me. She goes, you need to start doing inspections. I’m like, okay. When I sat down here, I was looking at the roof tiles to see if there’s any leaks. I can’t help it.

Joshua Kornitsky: Well, thank you. David Van Voorst with Phoenix Real Estate Solutions inspector, underscore Van on social media. Thank you, Brian and Lori from the Cobb County Business Bootcamp. I appreciate you guys being here today and having good humor and laughing with me. Uh, it was a great show. I really appreciate everybody. Today’s episode is brought to you in part by our community partner program, the Business RadioX Main Street Warriors Defending Capitalism, promoting small business, and supporting our local community. For more information, go to Main Street Warriors. And again, a special note of thanks to our title sponsor for the Cherokee chapter of Main Street Warriors Diesel David, Inc.. Please go check them out at diesel. David. Thank you for joining us for another episode of Cherokee Business Radio. This is your host and professional EOS implementer, Joshua Kornitsky. We’ll see you next time.

 

Tagged With: Cobb County Business Bootcamp, Phoenix Real Estate Solutions

BRX Pro Tip: Reverse Brainstorming for Problem Solving

July 23, 2025 by angishields

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BRX Pro Tips
BRX Pro Tip: Reverse Brainstorming for Problem Solving
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BRX Pro Tip: Reverse Brainstorming for Problem Solving

Stone Payton: Welcome back to Business RadioX Pro Tips, Lee Kantor and Stone Payton here with you. Lee, of course, as you might imagine, I’ve come across the term, even participated in sessions that involved brainstorming. But you’ve got a little different perspective on this.

Lee Kantor: I think we’ve all sat in rooms where we tried to solve a problem in a group setting where we’re, you know, let’s all come up with ideas to solve this problem.

Lee Kantor: Reverse brainstorming is just a different way to attack the same thing, but you’re going about it in the inverse. What you’re doing in reverse brainstorming is you’re trying to use creative problem solving techniques, but you want to make the problem worse. So, you want to just sit there and use the same group of people, and instead of trying to solve the problem, you want to figure out ways that are going to make the problem worse.

Lee Kantor: Like if your goal was, okay, I want to improve customer service, then you would list a bunch of ways to improve customer service. If you were in reverse brainstorming, you would ask how can we provide the worst customer experience, and then you start brainstorming on that.

Lee Kantor: So, when you start looking at the problem kind of upside down, this is going to uncover different types of issues that maybe you hadn’t thought of, and it’s going to spark some innovative solutions that you might have missed because you were going down kind of a well-worn path previously.

Lee Kantor: So, anything you can do to kind of shake up the status quo tends to open your mind up to new ideas that you hadn’t thought of. And this type of reverse brainstorming really is a great way to kind of open your mind to things. When the regular methods have stalled or you’re coming up with the same answers over and over again, look at the problem totally differently or look at solving the opposite of the problem if you want to identify different types of risks and different types of weak points.

Transformational Executive Daniel Friker

July 22, 2025 by angishields

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Houston Business Radio
Transformational Executive Daniel Friker
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Daniel-FrikerDaniel Friker is a visionary executive with over 20 years of experience leading global sales teams in the HR services sector, serving Fortune 500 clients across energy, manufacturing, higher education, life sciences, and technology.

With a master’s degree in Human Resources focused on HR Analytics and multiple AI certifications, Daniel brings a data-driven, innovation-focused approach to workforce and business transformation.

In his conversation with Trisha, Daniel shared powerful insights on the evolving role of artificial intelligence in business and HR. He emphasized the urgent need for companies—especially small and medium-sized enterprises—to adapt their processes and mindsets to fully capitalize on AI’s potential.

Citing real-world examples, Daniel discussed how digital tools can reduce costs, increase efficiency, and enhance competitiveness in today’s fast-paced market. He also addressed job market challenges and highlighted the importance of proactive leadership in navigating the future of work through technology and smart strategy.

Connect with Daniel on LinkedIn.

Transcript-iconThis transcript is machine transcribed by Sonix

 

TRANSCRIPT

Intro: Broadcasting live from the Business RadioX studios in Houston, Texas. It’s time for Houston Business Radio. Now, here’s your host.

Trisha Stetzel: Hello, Houston. Trisha Stetzel here bringing you another episode of Houston Business Radio. Is my pleasure to introduce you to my amazing guest today, Daniel Friker, who is a transformational, driven executive with 20 plus years of experience leading global sales organizations within HR services, servicing fortune 500 clients within energy, manufacturing, higher ed, life sciences and tech. Daniel holds a masters in HR focused on HR analytics and has several AI certifications. I know you guys heard that because that’s where we’re going. Daniel, welcome to the show.

Daniel Friker: Thank you. My name is Dan, and this is the sound of my voice.

Trisha Stetzel: This is the sound of my voice. Hello, everyone. I’m so excited for you to be here today, and we are going to have a little fun. Although we’re talking in this realm of air and I, it sounds like it would be the most boring conversation on the planet. But I know you a little bit and we’ve already had a few laughs, so I think we’re going to be okay. Yeah.

Daniel Friker: I try to be one of the good air people.

Trisha Stetzel: One of the good air people. So many kind of fun, kind of fun. Kind of delightful. Maybe a little of both. Um, why don’t we just dive right in? Why don’t you talk about Dan, tell us a little bit more about yourself, and then let’s jump into this topic of I.

Daniel Friker: Sure, sure. So only in hindsight does my career make sense. Um, graduated with an undergraduate degree in accounting. Found myself joining a manpower group, which spanned 20 years. So started off as a as a local salesperson and then went back to grad school. Um, because one of the things that even I was seeing as we kind of entered, you know, the 2000 that the digitization of our systems was well underway, and I went into national roles and global roles. And, you know, that really kind of cemented the type of conversations in terms of working with some some pretty large fortune 100 customers, from BP to Exxon to three M to Microsoft and Cisco. And it one of the things that really shocked me, especially working with a lot of Silicon Valley companies, is the level of sophistication that they were going through to build teams with the right skills to help develop some of the solutions and platforms that we see today, and how applicable that was, not just to other fortune 100 companies, but all the way down to SMB. Well, you know, A.I. has kind of completely upended that today. And we feel that if you’re a candidate looking for a job and there’s some really interesting data there around how actually harder it is to get a job because of the implementation of these AI systems. Um, there’s there are some success stories. But, you know, quoting McKinsey, which came out with a report last summer that basically said 75% of all businesses will be impacted by AI, and they’re looking at the adoption wave.

Daniel Friker: And the probably the best analogy, um, is thinking about e-commerce, right? E-commerce comes out in the 90s, but it wasn’t until 2018 that companies that hadn’t adopted and adapted to e-commerce were out of business in 2018, because that was the high watermark of more companies going out of business in the retail space. Now imagine that same curve. But now you have individuals that are saying, if you don’t have an implemented AI strategy, you’re out of business by 2030. And that’s just giving a lot of people from boardrooms to senior executives to to business owners to go, okay. You know, there’s a moment right now that incorporating these type of tools and technologies will give you a competitive advantage. But literally, as we’re knocking on the door to this next decade, if you don’t have it, you’re it’s really going to negatively impact your business. So, um, like all good conversations that started as a boardroom conversation around, um, you know, how how can companies know? My purview is a little bit more narrow, uh, within the area of HR. Um, and I was convinced at the time that there were good AI. In HR examples. And it wasn’t until. And this is about 11 months of research and conversations and talking to PhDs that I realized that there’s actually more evidence right now of how it’s creating entropy. Um, this is not working as well. Um, but I think there is hope here. And so this is kind of what I like to talk about in my free time.

Trisha Stetzel: Yeah, I love it. I think it’s fantastic. So because this is your the AI space we’re talking about is very much inside the air. Space. Can we talk about what tools we’re talking about? The AI is so broad we use that. We use that for everything, right? Anything that’s automated, it’s AI. Um, and some people think AI is just a chat bot, which is way more right. It’s not all encompassing, but it’s also not so narrow. So from an HR perspective where the industry that you’re playing with AI in this space, what does it actually mean.

Daniel Friker: So you kind of so there’s things called applicant tracking systems. It’s a type of software that I would say certainly most if the time, all the fortune 500 years. But I would even kind of tail that off into the fortune 1000. And there’s, um, so there’s, you know, kind of the big boys in the, in the, in the marketplace would be, uh, organizations like Bullhorn and Workday. You know, like, again, it’s kind of the 8020 rule, right? And what you really started to see over the last 2 or 3 years is because their customers were saying, hey, do you have a module? They started plunking in a bunch of AI modules. Well, what I was seeing on the other end is, and you’re probably going to hear me talk a lot about military comparisons, and there’s going to be a lot of good examples of this just because you incorporate a new tool, a new weapon, a new platform. Sometimes it does take some time to kind of figure out, okay, what are the best weapons and tactics with that new tool so that you can have the maximum effect? And what I was seeing is that these new software packages were being, you know, incorporated, but people were still trying to use the old processes with them, and what that can create in a lot of organizations is something called the efficiency success paradox.

Daniel Friker: And what I mean by that is if you’re a business professional, the biggest platform out there is LinkedIn, right? You can now go and click, you know, easy apply. You can literally submit to 100 or 200, you know CV’s a day. Well that’s very efficient. But what’s really the success factor. The success factor is getting the interview and getting hired. And what’s been crazy is I’ve been following the data. January, February, March, April I think. I don’t know if I had the May data yet, but certainly through the April data and you can literally see. So looking at LinkedIn’s own data, looking at glass doors data, you can see how the average number of applicants per opening went from about 100 110. As of right now, it’s 250 applicants per Her job opening. So now think about you’re on the other end of that. You know, you’re the recruiter. And so now you just have a bunch of needles in front of you, and you’re being tasked with trying to select the best person. And you might only interview 4 to 6 people. So how do you stand out? Well, the data’s even more interesting when you take a look at less than half.

Daniel Friker: That’s about 40. 43% of people are using AI to help custom config their CVS or resumes to the open role. Another way of saying that is half the people aren’t even doing that necessary step. And what you’ve also seen in that same amount of time frame. So we’re not we’re not talking 2024 data. We’re talking about 2025 data is the response rate of actually submitting your CV or resume to an open role. Went from 10%. Right now it’s less than four. So the one thing that I will tell you, because it’s graduation season here, is it doesn’t matter if you’re high school bachelor’s, master’s or PhD student. Um, and I do actually sit on the advisory board at the University of Minnesota within the College of Science and Engineering, and the job market has gotten more difficult. Um, and so if you’re not adopting and adapting to the kind of what the new environment looks like, um, it will prolong your search. And on on the other side, if you understand what the landscape is like, that will help you achieve what your ultimate goal is, which is hopefully a job offer.

Trisha Stetzel: Right, exactly. All right, so I’m getting it. I have a small brain. I’m kidding, but I’m getting it. I’m understanding. So what I heard was, from a candidate perspective, if I’m applying for a job, a lot of people who are applying for jobs are just pushing the button, and they’re not making any, um, customizations to their CV before they send it out to the people who are looking for applications. So I get that. But I also understand that there must be tools or processes on the hiring side that can help me sift through all of those needles that are now sitting in front of me. Is that true?

Daniel Friker: It is. But this also gets back to it’s a two sided problem, right? So we just talked about the candidate side. And what I have been seeing on the business side is companies right now aren’t changing how they’re putting things out there. So on the one hand one plus I would give the industry is they are using AI to write better job descriptions. This has been the bane of every HR person or hiring manager for decades. You know, you put out a generic, you know, job description. Now you can and you should be doing this. Um, and certainly anecdotally, I know that this is the case. Not only can you write a job description that is bespoke to your industry, but even down to the company, right. And if you want to get bonus points, there are AI systems. So there’s a good platform from a company called Talent Edge. I believe actually a Texas based company that. So envision a world where pick a business, pick an industry. It doesn’t matter. You’re able to write a job description that’s specific to your company. And then you can utilize a tool like Talent Edge. And there’s a couple of them out there that can even predict what are the skills that you’re going to need.

Daniel Friker: So now you’re not just talking about past tense type of skills, but that future tense type of skills, so that if you are bringing on a person and it’s expensive, it doesn’t matter if you’re a big fortune company or small business, every hire that you need to bring into your company, you know, has to have a return. So so that’s the good news. Is that okay, better job description. But here’s the thing that’s driving me nuts is when I’m there’s a key variable called hires by source type. Right. So ultimately when a company makes a hiring decision, where did you get the applicants? Because there’s no question they’re getting by volume from like, the job boards or LinkedIn. But what’s been interesting is to see the bar increase. So you’re talking about at the start of the year, it was about 15 to 20% of companies were hiring based on employee referrals. Right. So someone in the company saying, oh, you should interview this person. That number is now up to 40%. So you have all these AI systems that can do all these great algorithms. But just because someone’s walking up saying you should hire this person. But the why the explanation is now again, put yourself in that person’s the talent acquisition person’s shoes.

Daniel Friker: You get 250 applicants, right. So again you have a great tool. You have a great weapon and you’re not using it. But that’s where I think you’re going to see good examples of organizations that are starting to mirror the to, you know, leverage what the tools and technology can do really well and put people. Really kind of in that part of the hiring equation that has the most value. So maybe you can do your initial prescreening. You can you can do all the necessary upfront things in an automated way. So now as a recruiter you don’t have to do all that kind of stuff. Right. And probably one of the most interesting examples comes from the US military. So the US Army actually has now been working on this for the last two years, which is part of the recruit 360 program. Right. And, you know, I mean, Trisha, I’m sure you remember, you know, what it was like to go with the recruiter. They didn’t want to be, you know, like, yeah, there’s a delta between. What do you want to be? You know, like, I want to be a seal. And they’re probably going, sure. Sign here. You know, guess what?

Trisha Stetzel: Yeah, we’ll talk about that after boot camp.

Speaker4: Exactly. You know.

Daniel Friker: What? You know what? The army, in fact, all the branches are doing now is they’re taking all that intake data. Right? And that could be based on your cognitive abilities. You know, they’re smart, you know. Ah, and really kind of break it down and try to use less subjectivity in terms of where you can add the most value in the armed services or in this case, you know, the US Army and actually at least give you a higher probability of kind of mutual value, mutual benefit for both. Right. So yes, you might have some desire of what you want to do in the service. But you know, I mean again it you know, seals are what, less than 1%, you know, you know like.

Trisha Stetzel: 1% and 1% and 1%. Yeah.

Daniel Friker: Correct. You know so but I so that is what I’m starting to see are some companies that are actually starting to kind of mirror both those weapons and tactics. And again, That gives them a competitive advantage. Right. And now there’s more ways to essentially you know. Now, also, I want you to kind of think about another major trend that’s been going on for several years, which is this idea about blockchain, right. So I think linked in, but now your skills are a little bit more quantifiable. So what I mean by that is I can write I’m a good public speaker. Right. Because, you know, your job description says you want to be a good public speaker. Now, what it can do is actually start to kind of scan, okay, has this person done seminars and podcasts and whatever. And essentially give you a score on that. So, you know, like if you get a certification, um, you know, I work with Cisco, so like you get a CCNa, right? Right. You get certain certifications and that will give you a bump in pay, you know. And there’s a lot of industries will have different certifications and everything else because it demonstrates to the employer to, you know, hiring community writ large that you’ve achieved a certain mastery in a certain area. That’s great when you get those certifications. But what about all these other soft skills? Right. So now some of these AI tools are out there to to at least take some of that mystery out. So better hiring decisions, more efficient hiring decisions, um, kind of more merit based systems. And that’s hopefully kind of combining both your strengths and weaknesses with the strengths and weaknesses of the company.

Trisha Stetzel: So yeah, absolutely. So better match. Even in the military putting you in the right job I remember yeah, I remember walking down the hallway with the recruiter and him saying, hey, you had a really good score on your Asvab. These are the jobs that you could do. Which one would you like? Yeah. Like well I don’t know. What does it mean. I have no idea if I, if I would be good at that job or not. Um, okay. So if folks are already interested in having a conversation with you, Dan, what’s the best way to find you?

Daniel Friker: I think the best way to find me is just find me on LinkedIn. So just Dan Fricker um, there aren’t many of us.

Trisha Stetzel: So there are not many of you. And his last name is spelled f r I care. I’ll put a link to his LinkedIn profile in the show notes as well. So, Dan, as you’re going through this conversation, there’s so many great things that are happening with AI. There’s a lot of buzz in the news right now that, um, A.I. is, I don’t want to say damaging, but that’s the only word that comes to mind, um, damaging the ability for our entry level workers to get a job. It’s all over the news, right? So is it worth just having a conversation about.

Speaker4: Sure.

Daniel Friker: So when we talk about adoption and adoption. Right. And again, I think what is one of the big red, red flashing lights out there is unlike in years past, like when I graduated from the University of Minnesota with an accounting degree. It was actually my Excel skills that got me hired at good old Time Warner. So essentially, I was a business analyst, right? And because I really needed someone that that knew how to do all these kind of price per point and all this kind of, you know, stuff and everything else. So I think with everything being truncated, with everything being shortened, you know, I think this also applies to individuals. So those that adapt and adapt to learn some of these AI tools more effectively. So there definitely needs to be more cross-training retraining. I think there’s also, you know, some more fundamental things that have to happen. So what I have seen in terms of failed AI projects is and I kind of made reference to it at the top of the interview, which is companies that buy these packages. And from an IT perspective, they can do some really great things. But what where they’ve kind of fallen apart is saying you have to create the Venn diagram between the technical needs and of of the system, and then what the business value is. So as you’re starting to see more examples, not just across industry but in job function, right. Walmart decides to incorporate AI with the idea of how do we create Walmart stores with a five mile radius so that it can have 10,000 SKUs at full capacity? Because the Walmart that you have in Texas or even spring, Texas, for that matter, versus Maple Grove, Minnesota. Those are going to be different, right? And that’s going to allow them to do same day delivery. That’s going to allow them to essentially compete. You know, model a model with like the Amazons of the world, right. Um, HSBC with what they’re using for fraud detection. Um, there’s a phenomenal example with John Deere and how they’re essentially, you know, John Deere is now calling themselves an AI. Agribusiness.

Trisha Stetzel: Yeah. Okay.

Daniel Friker: Well, think. Sorry. I’m from the Midwest, so I am the embodiment of corn. So, yeah, one of the most expensive things for any farmer is overlap. So if you’re in a field and everything else, you know, you might overlap 5 to 10%. Um, and that’s become part of the field. You’re putting down your herbicides or pesticides or whatever. Um, John Deere has really been doing this since the 90s. So they started with data science. And so now that you have self-driving combines, that your overlap has gone from 5 to 10% to less than 1%. They’re using facial recognition software so that as they’re towing, you know, their you know, the dispersing systems behind them. It’s not just putting down herbicides just all over the place. It’s looking for the wheat. Jason Wheat puts it down. What does this mean? It means if you’re a farmer, you spent a half $1 million on pesticides the year before. Or herbicides? Now you’re spending $100,000 and now you’re seeing Agco companies trying to catch up, because now they literally have better farm equipment than what you see, you know, vis a vis. So that that is a huge competitive advantage for them. Um, you see this now also in some small businesses where they’re able to use a variety of fractional skills. So, you know, McKinsey made a comment. Mckinsey likes to throw out like huge Hail Mary kind of things. By the end of the decade, you’re going to see your first trillion dollar company with one employee, the founder, because they’ve been able to create these kind of really dynamic HR models to basically get the skills that they need right now.

Daniel Friker: If you’re an individual, you have to be paying attention to these emerging tools. And if you’re in sales, you’re probably familiar with things like Salesforce and HubSpot and, you know, but I can go down the list around if you’re in marketing, like in there are good and bad examples of this. So in marketing, you know, one skill that has been decimated are photographers, you know, so if you were, you know, you know, you used to be like, if you’re doing a thing for North Face and you’re taking a bunch of pictures of skiers and everything else, that’s great. But then now if North Face is like, no, we want that jacket from black to red and we want the sun over here, you can do that all digitally. And so you don’t have to literally do reshoots. And so this is where you’re going to have some, frankly winners and losers. Now does that mean photographers are skills are irrelevant. Absolutely not. It just means that that cycle time for them to learn some of those new skills, you know, I mean, you probably remember the first time you I mean, I remember old, um, I remember like, you know, going Lotus one, two, three, you know, then learning WordPerfect and you go to work.

Trisha Stetzel: Oh, I am. I’ve been there. Yeah. I say, I may not look that old, but I am.

Speaker4: Well.

Daniel Friker: But I’ll give you another example. So within the College of Science and Engineering, um, our sole mission is to help improve landing rates of students. Right. And to be clear, I don’t want to oversell this. I’m talking about, again, the College of Science and Engineering. So any major school from Texas A&M, you know, you have your liberal arts, you have your business school and everything else. So it’s just so think physics, astrophysics, chemistry, engineering. Right. And I want to say this with all love and respect, um, really good scientists, not necessarily great soft skills, you know, and when we first started seven years ago, um, even giving getting in some of these really brilliant folks that are doing some really cutting edge stuff and just you’re saying like, well, tell me what you do, and you don’t even know how to answer that question. Um, and so, you know, the impact that we’ve been trying to work on by other members of the board as well is to say, okay, how do we get them to articulate why an astrophysicist? And this is a real example, by the way. There were two astrophysicists that were all excited this about two years ago because they got jobs with the Minnesota Twins, because they’re the Moneyball guys. Because if you can figure out where an asteroid is going to be, because they’re using AI tools and Python and R and all these kind of, you can probably figure out what the best lineup is against the Cubs. So like it’s but it’s a real example of like, you know, the more exposure to you that you have with these tools and you see a lot of these younger students. I mean, I have a younger daughter, she’s using AI to do like graphic arts and like, so I would actually argue her actual practical application of those skills. It’s almost native to her. Like, doesn’t even she doesn’t even know any better. It’s our generation that are the ones that are going to have to kind of be more adapted.

Trisha Stetzel: Yeah, absolutely. Okay, so I think this is a good place for us to kind of wrap up our conversation because I, I like to auger in on that. I meet a lot of, um, SMEs, the owners, president, what CEOs, even the people, the managers under them who have not adapted or adopted any AI tools. They’re doing it the same way they’ve always done it and they’re uncomfortable trying something new. So what would you say to them?

Daniel Friker: It’s it’s I guess this is a little bit more personal for me, and I’ll use this example as well. Okay. In the late 90s, there was a product that Time-Warner had called Roadrunner. This was what they were trying to do to sell companies high speed internet. And it’s funny now to say it, but at the time, in fact, all the way through the early 2000, um, it was like 2003, 2004. It was with the big switch that we went from dial up speeds to high speed internet. And we had to create all these like marketing slicks and everything else to kind of. Help business owners to say, like, why would they need to spend more money? Well, the light bulbs started going out and it happened relatively fast. Once they realized, wait a minute, I can sell products 24 over seven whether I’m open or closed. You know, if I adopt not just the high speed internet, but essentially kind of this whole e-commerce platform, I like to use that analogy because I’m sorry, I don’t know any business today that doesn’t have a website or some type of ability to market or sell their services or products. And so and then using that example to say, like those companies that resist and resisted, resist it.

Daniel Friker: Um, and how they went out of business by 2018. I mean, I think that is the harbinger, right? And, you know, it’s funny because I you know, in our pre-interview I talked about, you know, if you want to see some really interesting practical applications in the non-business space. Is the war in Ukraine? And when we talked about it, that was way before, you know, what just happened. You saw over the weekend in terms of this kind of asymmetrical warfare that’s going on. And so that is kind of the call of action to get people to is saying, look, you need to look into this. You need to adapt to this environment because you don’t want to be on the receiving end and suddenly realized, oh, darn, I have a competitive disadvantage. Right. And what is really unique and we can talk about this as well, is that the private equity space, having done consulting with them as well, it’s not just that there is kind of a.com rush going on right now. If you have an AI bot or an AI platform, it’s not hard to get anywhere from a half million to $2 million in private equity coming your way. Right. But one of the things that they’re looking for is practical application of AI in the real world.

Daniel Friker: And the John Deere example is probably one of the best examples of how this was part of their long term strategic vision. And now every other manufacturer is trying to catch up to what they have, right. And so that’s the thing that I would say to small to medium sized companies, which is there’s an opportunity to run your business more efficiently, right? And reduce your operating costs in half, if not more. I mean, that’s the call to action within the HR services and staffing services space is AI has the ability to literally cut the cost per hire in half, if not even more so. Right. Because if you only have people at the very end of the process and you have all these other tools, um, you know, you can definitely see this in it and technology. Um, I was actually shown a demo of a, of an AI tool and I’m like, oh, how did you write this? And I’m like, we didn’t. We had I write it, so they actually came up with the idea, the business idea. And then normally you had to spend a lot of money for developers, programmers and everything else. No, I just did it.

Speaker4: It was shocking.

Daniel Friker: And so, you know, that small to medium sized companies, so much more of an advantage because if they’re on the street and they see something, they can pilot and test it, and then now they can have a huge competitive advantage. But if they stick their head in the sand, someone else is probably doing that.

Trisha Stetzel: Yeah. Okay. So a few things that I’m taking away from our conversation today. I know our time flew by like so fast, but a few things. If I play the modem sound right now because that’s all I can think about.

Speaker5: When you were talking about moving to Roadrunner.

Trisha Stetzel: If if the SMEs today that are listening, if all you take away today is that modem sound in your head and you don’t want to get stuck there. Then we made a difference, right? The second thing is my granddaddy had a John Deere tractor. We got John Deere in Texas. So that’s going.

Speaker5: To resonate.

Trisha Stetzel: With people as well. And the third thing you said that there will be $1 trillion solo owner out there. And it’s because they’re adapting and adapting to these tools. So those are the three big things that I took from our conversation today. I really, really appreciate you coming on. We may have to have another conversation. I’m just saying there’s so much more. There.

Daniel Friker: You just hit on the head that there is so much more there. We’re only looking at a small vignette, but I would love to come back.

Trisha Stetzel: Yeah, I love that. So Dan, what would you like to leave folks with today as we close?

Daniel Friker: You know, I would just say this, um, I mean, this is certainly a hot topic. You can definitely find me on LinkedIn. Um, for those in the upper Midwest. I’m actually having a workshop with everything from small to medium sized businesses, to even some fortune 100 companies at the Minnesota Twins stadium. Um, that’s actually on the 10th of July. Um, but I based on the demand, it sounds like we’ll be doing more of these either virtually or in person as well. And but I you know, a lot of people have reached out to me because I have done a number of these type of speaking engagements and I’m super interested to hear and there’s some really good examples of people using AI, and it’s almost coming out every day, every week. Um, and that’s just how crazy fast this, this is really evolving. Um, so it’s a topic that I love talking about. And certainly when I hear really good examples of practical application. Um, yeah. So reach out to me or maybe attend one of my seminars. And, um, but thank you so much for having me today.

Trisha Stetzel: Yeah, it’s been great. Daniel. Thank you. So if you want to find Daniel on LinkedIn, it’s Daniel da an ial fricker f r I k e r. And his event at the Minnesota Twins Stadium is on July 10th. I’m sure he’d be happy to give you more information about that. All of his contact information will be in the show notes. Dan, thanks again for being with me.

Daniel Friker: Thank you.

Trisha Stetzel: That’s all the time we have for today’s show. If you found value in this conversation that I had with Dan today, share it with a fellow entrepreneur, a veteran or a Houston leader ready to grow. Be sure to follow, rate, and review the show. It helps us reach more bold business minds just like yours. Your business, your leadership, and your legacy are built one intentional step at a time. So stay inspired, stay focused, and keep building the business and the life you deserve.

 

BRX Pro Tip: Spotlighting Your Customers or Members

July 22, 2025 by angishields

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BRX Pro Tips
BRX Pro Tip: Spotlighting Your Customers or Members
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BRX Pro Tip: Spotlighting Your Customers or Members

Stone Payton: Welcome back to Business RadioX Pro Tips, Lee Kantor and Stone Payton here with you. Lee, speak a little bit to this idea of spotlighting your customers or members and how it can impact your growth.

Lee Kantor: I think a lot of especially larger organizations, enterprise level companies that have lots of customers, I think a great strategy for them to grow is to just focus on spotlighting their customers and clients and members. I think that that can help them in so many different ways. If they spend some energy of just one at a time spotlighting, promoting, and just generally appreciating and telling the stories of each and every one of their customers, that’s going to accelerate their business growth.

Lee Kantor: Number one, they’re going to get a loyal customer. That person is never going to leave. If that business spotlighted them and helped them get one more client, that person can be super appreciative. And then, it’s showing to the world like, hey, our customers are really important to us. Look at us investing time, energy, and resources to help them get the word out.

Lee Kantor: So, when you highlight your customer successes, you celebrate their milestones, you share their stories across your platforms, you’re doing far more than just expressing gratitude. You’re creating powerful social proof that attracts new prospects and deepens loyalty among the existing client base. And they’re going to be raving fans where they’re going to help you find your next client. So, helping your client get one more client of their own is going to create that customer and raving fan for life.

Lee Kantor: So, when you spotlight them, promote them, and show genuine love to your customers or members, you’re transforming them into just another transactional client, into an advocate who is going to fuel your growth because they’re going to trust you, they’re going to be loyal to you, and they’re going to give you that word of mouth appreciation that you so desperately need to thrive in today’s competitive landscape. This approach not only accelerates business results, but it also builds a vibrant, engaged community that’s going to sustain long term success.

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