angishields, Author at Business RadioX ® Page

BRX Pro Tip: Radical Empathy

January 14, 2021 by angishields

BRX Pro Tips

BRX Pro Tip: Radical Empathy

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BRX Pro Tip: Radical Empathy

Stone Payton: [00:00:00] And we are back with Business RadioX Pro Tips, Stone Payton and Lee Kantor here with you. Lee, let’s talk a little bit about exercising radical empathy.

Lee Kantor: [00:00:12] Yeah. I’ve seen a lot of people use this phrase recently. There used to be radical honesty and, now, there’s radical empathy. I think that leaders have to be better at empathy, especially today where there are so many voices out there and you have so many constituents you really have to serve. And we’re doing it in a more and more public manner. So, empathy is really important.

Lee Kantor: [00:00:36] So, in order to better serve your clients, you have to know them better. That means not only do you have to listen to what they say, you have to watch what they do. Their actual behavior is more telling than what they’re saying. So, a lot of times people will say that they like things and, “Yeah. That’s something that’s important to us.” But where are they really taking action? Where are they buying? You know, where are they investing in things? Those are better kind of markers of what they really believe. And the more that you really understand what’s truly, truly important to them, then you’re able to really serve them and help them get the outcome that they desire.

Lee Kantor: [00:01:20] So, some people don’t really pay that much attention to what their clients are doing. And they are listening or just hearing what their words are saying. But you got to kind of dig a few layers deeper and really understand what they really need in order to get to the next level and to get the outcome that they desire. And don’t confuse the work or the service that you’re doing with the job your client wants done. Henry Ford didn’t ask people if they wanted a car because they wouldn’t have wanted a car. They just wanted a faster horse. So, he built them what they needed, not exactly what they said they wanted. So, you have to do the same thing with your clients. You have to really kind of dig deeper to understand the outcome they desire so you can deliver that, not necessarily what they’re saying they want.

Rome Floyd Chamber Small Business Spotlight – Shannon Alley with Java Joy, McKenzie Todd with U Public Relations, and Brian Richie with Plaza Transport

January 13, 2021 by angishields

Rome Business Radio

Rome Floyd Chamber Small Business Spotlight - Shannon Alley with Java Joy, McKenzie Todd with U Public Relations, and Brian Richie with Plaza Transport

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CTWJ E22: Amber & Brandon Powell, Wonder Wisps Creations

January 13, 2021 by angishields

Tucson Business Radio

CTWJ E22: Amber & Brandon Powell, Wonder Wisps Creations

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Amber & Brandon Powell, Owners
Mobile Number: Amber: 520-262-8084 Brandon: 520-358-2303
Email: wonderwispsaz@gmail.com
SOCIAL MEDIA: Facebook | Instagram |

Amber was raised in the Santa Cruz, CA area and moved to Tucson in 2002. She worked at the University of Arizona for 10 years before leaving to run a clothing business from home in 2017.

Brandon was raised in the Seattle, WA area and moved to Tucson in 2010 to help his father beat cancer. He was a PE teacher for Pima Partnership High School and is now a licensed massage therapist.

We got married in 2012 and have a blended family with 4 kids 12-boy, 10-boy, 7-girl, 4-boy.

About the business:

Wonder Wisps Creations was a development during the 2020 lockdown that came to fruition in December. We make cotton candy, sparkle bombs, hot cocoa bombs, smores bars, and other confections.

We will be setting up at events ranging from school events and drive-ins to fairs and festivals.

We have a heart for giving and will be teaming up with a different non-profit each month to give a portion of our sales. We are starting with Impact of Southern Arizona for January 2021 and will find others to support along the way.

About Your Host

Jaime Overturf
Farmers Agent, Entrepreneur
2555 N Campbell Ave
Tucson, AZ 85719
(520) 293-2900
joverturf@farmersagent.com

As a local Farmers® agent in Tucson, AZ, Jaime Overturf helps customers identify the insurance coverage that best fits their needs. This process is straightforward and personalized to help make them more informed about their insurance options.

Jaime has the knowledge and experience to help customers better understand their coverage options–whether that Jaime has the knowledge and experience to help customers better understand their coverage options–whether that’s auto, home, life, business insurance and more. You can connect with Jaime on Facebook.

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January 13, 2021 by angishields

Jennifer Sherer and MK Khan with Georgia State University

January 12, 2021 by angishields

Atlanta Business Radio

Jennifer Sherer and MK Khan with Georgia State University

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Jennifer Sherer is the Director of the Entrepreneurship and Innovation Institute at Georgia State University. The Institute is focused on expanding an innovative and entrepreneurial culture inclusive of all students, faculty, and staff at Georgia State as well as engaging alumni and the external community to advance innovative ideas, create new enterprises, and transform existing businesses and organizations.

Jennifer’s entire professional career has been dedicated to driving innovation and supporting entrepreneurs. Prior to joining Georgia State, Jennifer was the Vice President of Innovation and Entrepreneurship for the Metro Atlanta Chamber. There she led the launch of numerous initiatives to promote collaboration in the innovation community, support high-growth entrepreneurs, and elevate Atlanta’s status as a globally recognized innovation hub.

Earlier in her career, Jennifer served as the Executive Director of Southeast BIO (SEBIO), a regional non-profit organization that fosters the growth of the life sciences industry in the Southeastern U.S. SEBIO’s mentoring programs, designed to prepare entrepreneurs for fundraising and cultivate new start-ups from universities, have benefited over 200 companies in the Southeast. Companies participating in SEBIO activities have gone on to raise over $2.5 billion in public and private funding.

After finishing graduate school, Jennifer joined the Office of Technology Transfer at Emory University as a licensing associate. She was responsible for assessing intellectual assets for advancement, developing marketing strategies, and generating commercialization plans for technologies generated by university researchers. She also aided faculty members in developing strategic partnerships with the industry.

Jennifer serves on the Emory University Center for Ethics Advisory Board, the Southeast BIO Executive Committee, and is a graduate of Leadership Gwinnett. She earned a Ph.D. in Molecular Physiology and Biological Physics at the University of Virginia and a B.S. in Biochemistry at Lehigh University. She was also a collegiate athlete as a member of the Lehigh University Women’s Basketball team.

Jennifer lives in Suwanee, Georgia with her husband, Todd, and has three stepdaughters and twin boys.

Musaddeq Khan (MK) is the lead Entrepreneur In Residence for Georgia State’s Main Street Entrepreneurs Seed Fund. MK is a serial entrepreneur. He has taken ideas and transformed them into growth businesses. In 2002, he founded Prominus to help hospitals manage their receivables. In 2008, MK founded Verdeeco, a cloud-based analytics platform that energy utilities use to manage and analyze data to gain operational efficiencies.

Verdeeco was acquired in 2014 by Sensus, the company that helps Georgia Power and Cobb EMC measure and manage electric grid. Verdeeco was dubbed iTunes of the Smart Grid. MK has also led innovation teams for large corporations like Best Buy and Itron. In addition to his role at Georgia State, he is a mentor at the Atlanta Tech Village and works with startups and entrepreneurs nationwide. MK is also currently the Chief Revenue Officer for Grid4C an AI startup based in Tel Aviv. MK holds a B.B.A. in Computer Information Systems from Georgia State University.

Follow GSUENI on LinkedIn, Facebook and Twitter.

What You’ll Learn in This Episode

About Main Street Entrepreneurs Seed Fund
The significance of a program like Main Street in the middle of a global pandemic
Who should apply and tips for submitting an application
The selection process
The program format
How community partners can get involved

About Our Sponsor

OnPay’s payroll services and HR software give you more time to focus on what’s most important. Rated “Excellent” by PC Magazine, we make it easy to pay employees fast, we automate all payroll taxes, and we even keep all your HR and benefits organized and compliant.

Our award-winning customer service includes an accuracy guarantee, deep integrations with popular accounting software, and we’ll even enter all your employee information for you — whether you have five employees or 500. Take a closer look to see all the ways we can save you time and money in the back office.

Follow OnPay on LinkedIn, Facebook and Twitter.

John Doc Fuller with Prison Coach Speaking and Consulting

January 12, 2021 by angishields

Oahu Business Radio

John Doc Fuller with Prison Coach Speaking and Consulting

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John Doc Fuller experienced the worst of humankind behind bars, but he refused to let that destroy him. He vowed that he would turn his life around and encourage others living on the edge to do so as well.

As soon as John was released in 2002, he began coaching others who were facing incarceration about how to make the best of their time in prison. In 2004, he formalized his coaching by founding Prison Coach Speaking. He is the most sought-after prison coach in the world.

In addition to being a nationally renowned prison coach, John is also an acclaimed motivational speaker, author and teaches criminal defense attorneys CLE courses so they can better understand what their clients will face in prison. John energizes his audiences to live his motto – Motivation. Determination. Transformation. John is living proof that no matter how bleak a situation is, motivation and determination can lead to transformation.

John is active throughout the country assisting organizations looking to implement prison re-entry programs.

John is also the author of two books: A Day In Prison: An Insider’s Guide to Life Behind Bars and The Ten Prison Commandments: The Ten Rules You Must Know Before You Enter a County Jail, State or Federal Prison.

John is an active contributor to ABC, NBC, FOX, Entertainment Tonight and Hollywood Access.

Connect with John on LinkedIn and follow Prison Coach Speaking and Consulting on Facebook.

John Ryan with Georgia Multiple Listing Service

January 12, 2021 by angishields

John-Ryan-Georgia-Multiple-Listing-Service

Atlanta Business Radio

John Ryan with Georgia Multiple Listing Service

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John Ryan is Chief Marketing Officer for Georgia Multiple Listing Service and has been with the company for 28 years.

His responsibilities include the growth and expansion of the MLS across Georgia and the contiguous states, promoting and marketing the Georgia MLS brand to existing and prospective members, and spearheading the development of the company’s marketing initiatives.

Georgia MLS, Georgia’s largest real estate marketplace, has provided real estate tools, services and education to real estate professionals for 58 years.

With member offices ranging from the North Georgia Mountains, Metropolitan Atlanta, through central Georgia, and along the Georgia coast, members have consistently sold more homes through Georgia MLS than any other multiple listing service in the state.

Georgia MLS combines innovative technology solutions with unmatched value so that members have the resources to respond to the changing needs of the real estate consumer. Headquartered in Tucker, GA, GAMLS services 43,341 agents in 3,944 offices across the state of Georgia.

Follow Georgia Multiple Listing Service on Facebook and Twitter.

What You’ll Learn in This Episode

How the pandemic has affected the real estate market in Atlanta
What to provide to agents and brokers that will assist them in doing their job
The difference in the real estate market today vs. 5 years ago
What the housing market looks like heading into 2021

About Our Sponsor

Follow OnPay on LinkedIn, Facebook and Twitter.

Leslie Pearce with Fiserv

January 12, 2021 by angishields

Atlanta Business Radio

Leslie Pearce with Fiserv

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Leslie Pearce’s current role is Senior Vice President of Inside Sales for Fiserv. Her team is responsible for direct sales in the B2B model. Under her leadership, the team has consistently delivered revenue growth, realized expense reduction and maintained high employee morale.

Leslie Pearce leverages over 20 years of success in multiple facets of sales. Her achievements include sales leadership, global sales management design, and sales process leadership that optimize sales resources while exceeding client expectations by partnering on consultative sales solutions. Leslie brings the unique mix of engineering and finance that enhances her ability to understand and meet client business requirements while delivering revenue and profit objectives.

Leslie is a graduate of Northwestern University earning a degree in Electrical Engineering. She earned her Master’s degree in Business at the University of North Carolina, Chapel Hill. Upon graduation, Leslie joined IBM as a Mainframe Systems Engineer in the financial sector. Her passion for her customers, employees and product portfolio enabled her to take on multiple sales leadership roles including Vice President Global Software Sales, Vice President North America Inside Sales and Director of Global Sales Center Delivery.

Leslie joined Comcast Cable Communication as the Vice President of Sales and Retention Operations. In this role, she was responsible for streamlining operations, reducing expense, growing revenue and customer retention. As a member or NAMIC, Leslie was recognized as one of the Most Influential Minorities in Cable in 2013, 2014 and 2015.

Leslie has been a Trustee for Whitefield Academy in Mableton, GA for the past 9 years.

You can apply for Fiserv’s Back2Business Program here.

Connect with Leslie on LinkedIn and follow Fiserv on Facebook and Twitter.

What You’ll Learn in This Episode

What Fiserv does in the Atlanta community and how they support small businesses through Clover
What Leslie has seen with her work with small businesses – what they need to compete in a COVID world
Fiserv’s Back2Business Program, which has launched to support minority-owned small business in Atlanta
Resources available through the Back2Business Program
How community partnerships are a part of Back2Business
Positive stories of business receiving grants

About Our Sponsor

Follow OnPay on LinkedIn, Facebook and Twitter.

BRX Pro Tip: Share Your Values More Frequently

January 12, 2021 by angishields

BRX Pro Tips

BRX Pro Tip: Share Your Values More Frequently

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BRX Pro Tip: Share Your Values More Frequently

Stone Payton: [00:00:00] And we are back with Business RadioX Pro Tips, Lee Kantor and Stone Payton here with you this morning. Lee, let’s talk about values and, particularly, the discipline of sharing your values more frequently.

Lee Kantor: [00:00:14] Yeah. I think it’s critically important for the leaders of an organization to kind of keep reiterating what the values are, what they stand for, what they don’t stand for. Because people hear things at different times and people resonate with mission a lot more if they hear it from a lot of different people, in a lot of different ways, but all along the same lines of getting that overall messaging. So, if your team and/or your clients don’t know what you stand for, then you are not demonstrating and communicating your values enough.

Lee Kantor: [00:00:46] And people in the organization might think that everybody knows what we stand for, but they may not. And so, you got to just keep telling them that message and showing them that message. It’s great for it to appear. Like, if you’re in an office setting, you know, put them out loud and proud somewhere in the office. Mention them regularly when you have team meetings. Mention them regularly on the website.

Lee Kantor: [00:01:11] A simple test is to ask people what your company stands for. Just do a survey, do a poll, you might be surprised by the answers because a lot of people may not really understand what it is that you do or what you’re trying to accomplish. And if there is that kind of lack of clarity and a miscommunication at this level, then you’ve got a real problem.

Lee Kantor: [00:01:32] So, I am a big believer in just keep reiterating your values, explain why that’s important, and why you guys are getting up in the morning to do what you do. You’re doing a lot of hard work and it’s important for people to know what that is and the why behind it. So, you have to be able to connect your value and values with your organization. And delivering that promise that you’re making to your customers and your people is critically important. And if they don’t all know what you’re trying to accomplish, you have a problem. So, pull your folks and the answer might surprise you.