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Chuck Head with Center Parc Credit Union

October 15, 2020 by angishields

Atlanta Business Radio

Chuck Head with Center Parc Credit Union

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Charles Head, President/Chief Executive Officer of Center Parc Credit Union, began his career with Atlanta Postal Credit Union (APCU) as a loan officer in 1989.

He worked his way up to management, eventually becoming President/CEO of Atlanta Postal Credit Union in 2017.  Mr. Head was appointed to APCU’s Board of Directors in 2016 and continues to serve in that role.

Mr. Head demonstrates his commitment to the movement by serving as Vice Chairman of the Board of Directors for the National Council of Postal Credit Unions, as an Advocacy Committee member for the League of Southeastern Credit Unions, and as a Board Member for Credit Union Loan Source – an entity established by credit unions to bring affordable financing to more consumers.

Mr. Head is a graduate of Troy State University in Alabama, where he received his Bachelor of Science Degree in Business Finance.

He and his wife Beverly, a retired schoolteacher, have resided in and around Atlanta throughout their entire lives. They currently live in Newnan, Georgia, and enjoy spending time with their two children and three grandchildren.

Follow Center Parc on Facebook and Instagram.

What You’ll Learn in This Episode

About the grand opening of the new branch in downtown Atlanta
The importance of community to Center Parc Credit Union
How Center Parc got the official naming rights to Georgia State University’s new stadium now called Center Parc Credit Union Stadium

About Our Sponsor

OnPay’s payroll services and HR software give you more time to focus on what’s most important. Rated “Excellent” by PC Magazine, we make it easy to pay employees fast, we automate all payroll taxes, and we even keep all your HR and benefits organized and compliant.

Our award-winning customer service includes an accuracy guarantee, deep integrations with popular accounting software, and we’ll even enter all your employee information for you — whether you have five employees or 500. Take a closer look to see all the ways we can save you time and money in the back office.

Follow OnPay on LinkedIn, Facebook and Twitter.

LaVonda Brown with Eyegage

October 15, 2020 by angishields

Atlanta Business Radio

LaVonda Brown with Eyegage

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Dr. LaVonda Brown is the Co-Founder and CEO of Eyegage, Inc. and she began studying eye behavior in 2012 as a portion of her PhD research.

During her PhD, she discovered that eye gaze can be used to determine engagement levels while learning. In addition to engagement, the human eye holds rich data about the mental state of a human being.

Dr. Brown later joined Emory University in 2016 to analyze eye tracking as a biomarker for early onset Alzheimer’s Disease.

Dr. Brown completed her BS in Electronics Engineering at Norfolk State University in 2010 and MS and PhD in Electrical Engineering at Georgia Tech in 2012 and 2015, respectively. Dr. Brown received her MBA with concentrations in Entrepreneurship and Technical Product Management at Georgia Tech in 2020.

Follow Eyegage on LinkedIn, Facebook and Twitter.

What You’ll Learn in This Episode

About Eyegage
LaVonda’s academic background.
How and when LaVonda started researching eye behavior
Who is Eygage’s target customer?

About Our Sponsor

Follow OnPay on LinkedIn, Facebook and Twitter.

BRX Pro Tip: Examine Touch Points and Remove the Friction

October 15, 2020 by angishields

BRX Pro Tips

BRX Pro Tip: Examine Touch Points and Remove the Friction

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BRX Pro Tip: Examine Touch Points and Remove the Friction

Stone Payton: [00:00:00] Welcome back to BRX Pro Tips. Lee Kantor and Stone Payton here with you. Lee, I think it’s important – and I know you do as well – that we periodically examine our touch points with our prospects, and our clients and even our own people. And we strive to remove the friction. Don’t you agree?

Lee Kantor: [00:00:19] Absolutely. It’s important to go through what a relationship looks like with your client. And then, just look at all of the different points where you interact with the client, and what you’re expecting the client to do, and what you’re expecting yourself to do. And go back and remove anything that can be a hassle or a headache for the client to do. If you can remove all of the hassles, and all the headaches, and all the friction you’re asking them to do, and give them more of what they like to do, and they want to do, and they getting the outcome they desire, and then they are doing less of the things they don’t like to do, you’re going to have a very happy client, one that’s not going to go anywhere. And hopefully, you’ll have that client for life.

TMBS E116: Seema Verma, Medicare Open Enrollment

October 14, 2020 by angishields

Tucson Business Radio

TMBS E116: Seema Verma, Medicare Open Enrollment

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Medicare Open Enrollment begins October 15th, and people with Medicare have until December 7th to make changes to their health plans or prescription drug plans or select a new plan for 2021.

Seema Verma, Administrator of the Centers for Medicare & Medicaid Services

As the Administrator of the Centers for Medicare & Medicaid Services, Seema Verma oversees a $1 trillion budget, representing 26% of the total federal budget, and administers health coverage programs for more than 130 million Americans. She was nominated by President Trump on November 29, 2016 – the seventh nomination by the President-elect – and confirmed by the U.S. Senate on March 13, 2017.

This year, the Administrator has set a bold agenda to empower patients and transform the healthcare system to deliver better value and results for patients through competition and innovation. CMS will focus all of its efforts on 16 strategic initiatives across Medicare, Medicaid, and the Exchanges to move the healthcare delivery system toward value.

During her tenure, Administrator Verma’s strong leadership at CMS has led to many major accomplishments. The agency has:

Stabilized the individual health insurance market, where average premiums decreased in 2019 for the first time ever on federally facilitated exchanges, and Medicare Advantage premiums continue to decline,

Restored the state and federal partnership for Medicaid with the approval of community engagement demonstrations to promote work and financial independence

Introduced the first-ever Medicaid & CHIP Scorecard to provide much-needed transparency on how well Medicaid is serving its beneficiaries

Acted across all programs to lower the cost of prescription drugs, including by bolstering the ability of Medicare Advantage & Part D plans to negotiate lower drug costs for patients

Transformed the meaningful use program to focus on interoperability

Created novel access to virtual check-ins for Medicare beneficiaries and expanded support for telehealth and remote patient monitoring

Updated documentation guidelines and reduced 53 million hours of the administrative burden through the “Patients over Paperwork” and “Meaningful Measures” initiatives

Launched the Blue Button 2.0 API, through which more than 1,700 mobile app developers have signed up to provide beneficiaries with access to their claims data and help them achieve better health

Advanced bundled payment models to motivate healthcare providers to furnish services more efficiently, coordinate care, and improve quality and

 Published guidelines requiring hospitals to post their standard pricing information online in a machine-readable format, updating it at least once a year—a first step toward giving patients the information they need to make the best decisions for themselves and their families.

Administrator Verma is a graduate of the University of Maryland and holds a Master’s degree in Public Health with a concentration in health policy and management from Johns Hopkins University.

Her editorial commentaries have appeared in the Wall Street Journal, Washington Post, Washington Times, and Health Affairs, and she also previously served as Vice President of Planning for the Health & Hospital Corporation of Marion County, Indiana. Most recently before heading CMS, she was President and CEO of SVC, Inc.

Rome Floyd Chamber Small Business Spotlight – Cindy Barnette of Coosa Valley Financial Group

October 14, 2020 by angishields

Rome Business Radio

Rome Floyd Chamber Small Business Spotlight - Cindy Barnette of Coosa Valley Financial Group

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Kara Cook with Cook and James

October 14, 2020 by angishields

Atlanta Business Radio

Kara Cook with Cook and James

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Kara Cook is one of the founders of Cook & James and brings a ton of real estate law smarts to the table.

While she works hand-in-hand with her business partner Heather to build and manage client relationships, she also focuses on the financial side of the business, keeping the numbers straight and the lights on.

But don’t let her egg-headedness fool you – she can throw a football and hit a golf ball farther than most men. (She double-dog dares you for a challenge.)

Kara grew up surrounded by Carolina blue and will happily explain to you what a “tar heel” is.

Connect with Kara on LinkedIn and follow Cook & James on Twitter.

What You’ll Learn in This Episode

What makes Cook & James unique
About “at home”
How being flexible uniquely set up Cook & James to handle COVID-19
Next steps and goals for Cook & James

About Our Sponsor

Follow OnPay on LinkedIn, Facebook and Twitter.

BRX Pro Tip: Don’t Be a Lone Ranger

October 14, 2020 by angishields

BRX Pro Tips

BRX Pro Tip: Don't Be a Lone Ranger

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BRX Pro Tip: Don’t Be a Lone Ranger

Stone Payton: [00:00:00] And we are back with Business RadioX Pro Tips. Lee Kantor and Stone Payton here with you. Lee, you’re fond of saying, “Don’t be a Lone Ranger.” Talk a little bit about that.

Lee Kantor: [00:00:11] Sure. I’m a big believer in everybody does what they do and let other people do what they do. So, in order to do that, you have to focus in on your strengths, be the best you can be, and work on that as much as possible, and then let your team do the rest of the stuff. Everybody has to hold each other accountable. I’m not saying to abdicate responsibility, but it’s important to delegate and let everybody else do their role in the organization. And you have to check in. You got to make sure everybody is progressing towards the goal, but you don’t have to do everything yourself. Trust your teammates. You picked them for a reason, trust they’re going to do the right thing.

Customer Experience Radio Welcomes David Wachs with Handwrytten

October 14, 2020 by angishields

Customer Experience Radio

Customer Experience Radio Welcomes David Wachs with Handwrytten

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A serial entrepreneur, David Wach’s latest venture, Handwrytten, is bringing back the lost art of letter writing through scalable, robot-based solutions that write your notes in pen. Developed as a platform, Handwrytten lets you send notes from your CRM system, such as Salesforce, the web site, apps, or through custom integration. Used by major meal boxes, eCommerce giants, nonprofits and professionals, Handwrytten is changing the way brands and people connect.

Prior to his current initiatives, David founded Cellit, a mobile marketing platform and mobile agency. Under David’s leadership, Cellit became a leading player in the mobile marketing space and invented the concept of mobile customer relationship management (Mobile CRM). Cellit developed one of the most robust and widely used mobile marketing platforms in the world, delivering millions of SMS and MMS messages to consumers daily. Cellit was sold to HelloWord (f/k/a ePrize) in January of 2012.

David is also a frequent speaker on marketing technology and has presented for the Direct Marketing Association, South By Southwest, Advertising Research Foundation, and the National Restaurant Association. David has been interviewed by The Wall Street Journal, USA TODAY, Variety, Washington Post and many more.

Both Handwrytten and Cellit were on Inc. Magazine’s Inc 500 list of fastest growing companies. David now also writes for Inc. Magazine with his column “Stepping Away from the Day to Day”.

Connect with David on LinkedIn.

About Your Host

Jill Heineck is a leading authority on corporate relocations, and is highly sought after for her real estate industry acumen and business insights. As a published author, frequent panelist and keynote speaker, Jill shares her experience and perceptions with people from around the globe.

Jill is a founding partner of Keller Williams Southeast, established in 1999, and the founder and managing partner of Heineck & Co. Her real estate practice specializes in corporate relocations, individual relocations, luxury residential, and commercial properties. Jill’s analytical approach to problem-solving, along with her expert negotiation skills and sophisticated marketing, deliver superior results to her clients. Her winning strategies and tenacious client advocacy have earned her a reputation for excellence among Atlanta’s top producers.

While Jill has received many accolades throughout her career, she is most gratified by the personal testimonials and referrals she receives from her clients. Jill’s unwavering commitment to the customer experience, and her focus on the unique needs of each client, serve as the foundation of her success.

Follow Jill Heineck on LinkedIn.

SAL E2: Leadership Excellence of a Fitness & Wellness Expert

October 14, 2020 by angishields

Tucson Business Radio

SAL E2: Leadership Excellence of a Fitness & Wellness Expert

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Leadership Excellence of a Fitness & Wellness Expert with the Enneagram
Patricia Friberg Lifestyle & Fitness
Patricia Friberg
Westlake Village, CA  91362        
805 558 7443
patriciafriberg@gmail.com

www.patriciafriberg.com 

Patricia Friberg is accomplished health, fitness, counseling, and coaching expert. She has twenty years of experience as a conscientious, results-focused leader who assesses needs, develops innovative programs, and inspires and prepares clients to safely and productively reach their goals. In multiple past roles as a fitness manager, instructor, and educator Patricia is highly regarded for her ability to challenge clients in a warm and encouraging manner. Throughout her career, Patricia has been featured in and contributed to stories in magazine articles, DVDs, online videos, and television spots including NBC’s The Today Show. She is the creator of numerous award-winning fitness DVDs with specializations in pre/post-natal rehabilitation, breast cancer survivorship, and several sports-specific indications. Patricia continues to work with many college-level and professional athletes including NFL and NBA players. Patricia is a strengths-based coach rooted in Positive Psychology. She has been studying with the College of Executive Coaching throughout the year and expects to receive Coach Training certification from the College of Executive Coaching in 2020. She is also in the Conservatory for Improv at Second City Training Center in Hollywood. And in 2020, Patricia launched her uplifting and motivational Podcast “Learned it from an 80s Song”. Patricia earned a Master of Professional Studies in Art Therapy and Creativity Development from Pratt Institute School of Art and Design in New York and graduated from Spring Hill College in Alabama with a Bachelor of Arts in Art Therapy. She is the mother of two children and currently resides in Southern California with her husband.

HOST

Linda John Bio
(727) 272-7296
linda@lindajohnconsulting.com
www.lindajohnconsulting.com
SOCIAL MEDIA: Facebook | Instagram | LinkedIn | Twitter |

Linda John is the CEO and founder of Linda John Consulting, LLC, providing Executive Coaching and Destination Consulting services to clients throughout the USA. From 1993 – 2020, Linda served as the Executive Director for Visit Eau Claire in west-central Wisconsin. Some of Linda’s top accomplishments at Visit Eau Claire included the development of a successful regional tourism program, the creation of a sports commission for the Eau Claire area, and launching two successful mobile visitor center programs, all resulting in record-setting tourism growth for the region during her tenure.

In most recent years, John was at the table for the completion of the Pablo Center at the Confluence, where Visit Eau Claire opened its new Experience Center, as well as collaborating to craft the community partnership strategy for the new Sonnentag Event and Recreation Complex. She also was the lead voice in advocating for a new convention center, including the completion of a feasibility study and the development of a collaborative strategy for the project.

Linda now owns and operates her professional consulting practice, Linda John Consulting, through which she offers a variety of professional training and human resource development services, including team development and organizational rebuilding initiatives.

Linda is a Certified Destination Marketing Executive (CDME) and an accredited practitioner of the Integrative Enneagram for both individuals and teams. She holds memberships with Destinations International and the International Coach Federation (ICF). Linda holds a Bachelor’s of Science degree in Business Administration from Minnesota State University in Mankato and a Master’s of Science degree in Training and Human Resource Development from UW Stout.