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Richard Lee With Supercopy

October 28, 2022 by Jacob Lapera

Richard Lee
Atlanta Business Radio
Richard Lee With Supercopy
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SupercopyRichard LeeFrom the island of Guam, Richard Lee is an engineer/designer and now cofounder at Bettersum building Supercopy where we believe marketing should communicate to people in the manner they want to be communicated to.

Connect with Richard on LinkedIn.

What You’ll Learn In This Episode

  • Favorite part about building a startup
  • Favorite growth hack

This transcript is machine transcribed by Sonix

TRANSCRIPT

Intro: [00:00:04] Broadcasting live from the Business RadioX studios in Atlanta, Georgia. It’s time for Atlanta Business Radio, brought to you by on Pay Atlanta’s new standard in payroll. Now, here’s your host.

Lee Kantor: [00:00:25] Lee Kantor here another episode of Atlanta Business Radio. And this is going to be a good one. But before we get started, it’s important to recognize our sponsor on pay. Without them, we couldn’t be sharing these important stories. Today on the Atlanta Business Radio, we have Richard Lee and he is with Super Copy. Welcome, Richard.

Richard Lee: [00:00:43] Hi. Glad to be here.

Lee Kantor: [00:00:45] Well, I’m so excited to learn what you’re up to. Tell us a little bit about super copy, how you serve in folks.

Richard Lee: [00:00:51] Yeah. Yeah. So super copy was created about four months ago to help people market and create a lot of content quickly and create content that matters in the faster way than what we’ve been doing recently.

Lee Kantor: [00:01:03] So how do you do that magic trick?

Richard Lee: [00:01:06] Yeah, so we use A.I. for a lot of the content, like contextual information, and we use that to create a lot of words that come out in the format and sense that comes out in. But it’s up to the marketer to put in the right information, such as What’s the goal of it? What’s the context? What brand are you pushing? What’s the tone with the language? So we’re essentially augmenting and compiling a marketer’s current progress.

Lee Kantor: [00:01:28] So now is this something that once I start working with super copy, it’s going to kind of learn with me and start understanding my tone and my voice so that I can, you know, create more content faster.

Richard Lee: [00:01:44] Yes. So that’s something we’re working on right now. So right now it’s partially a manual process and partially an automated process and the future. We want this to be something that learns a few, but also like something you get to edit into, something you want it to become.

Lee Kantor: [00:01:57] So now what is the way I would be using this today?

Richard Lee: [00:02:01] So right now the way it currently operates is we have a quick interface where you could put in your brand, your company, your company’s website or digital link of some sort, and then discuss what kind of goal do you want? So is it convincing people to tune into the radio or is it convincing people to check out this new product that we just launched? Or is it discussing the value of a new feature that just got launched for a product X, Y, Z? And then you get the tone as well as the audience who you’re talking to.

Lee Kantor: [00:02:30] And then what happens?

Richard Lee: [00:02:32] And then you click generate, there’s a button that comes up and then it just generates you a couple of options for you to consider. Right now, we’re figuring out the best way to measure, measure the impact before you can post it or shared or send it to a friend.

Lee Kantor: [00:02:44] Now, is it something that I can just like, say, for example, I want to come up with a bunch of subject line for an email marketing campaign that I want to test. Is that something that I could use this with?

Richard Lee: [00:02:57] Yes, absolutely. We actually had a couple of sales people use it either to prototype out a couple of sales headlines, but or also like test out some things a lot faster instead of like brainstorming as a team together.

Lee Kantor: [00:03:09] So I could use it not only for the subject line, I can have the kind of the copy for the email marketing campaign as well.

Richard Lee: [00:03:17] Yes, that’s absolutely right.

Lee Kantor: [00:03:19] And then is it something that okay, so say I come up with a five email cadence and I send it out using super copy? Is it something that it can learn and say, you know what, We weren’t getting the open rate. We anticipated our number two. Let’s try to optimize that for a better result?

Richard Lee: [00:03:42] Yes, definitely. So right now, super copy doesn’t send it out for us, but we do have people copy pasting into their emails and editing, of course. So we do see people doing A, B testing and seeing which one goes well. So super copy allows you to adjust your tone and your demographic really quickly, as well as adjusting a lot of the nuances early on. So when you set up your AB test, you have a little bit more of a direction on each one that you’ll be doing. And in the future, of course, we want to integrate with the email and texting system that people already have to see those responses real time.

Lee Kantor: [00:04:13] Now, at this stage, is it primarily just kind of a a thought starter for a better first draft? And then I’m going to go back in and edit it and tweak it? Or is it something where it can take my first draft and make it better?

Richard Lee: [00:04:28] Yeah, so we actually do both. So we do our the initial product was generating the first draft really quickly. So we’re getting you to the red zone, right in the football term, we’re getting to the red zone and you just have to finish up, which that’s the harder part, right? And that helps you focus on the important part, which is the nuances and the jargon and the things that just makes it a little bit more for the audience. But we also have a tool that use AI to make things a little bit more engaging. So we have an Engager tool that if you put in the the copy, you could click on it and it’ll generate a slightly more engaging version of the post.

Lee Kantor: [00:05:01] Now, when you say engaging, if my tone like say, I think you mentioned earlier, my tone is persuasion, which is different than maybe entertaining, which is different than educating like, are you pulling if I say persuasion or have you taught it like some persuasion strategies and inputted some persuasion language in order for you to to be to actually persuade?

Richard Lee: [00:05:29] Yes. So it does take into context of the words I use to convince it. So if you use persuasion, it will use persuasion type words. So essentially persuade the user or audience member to sign up for X, Y, Z.

Lee Kantor: [00:05:44] But if you say entertaining, is it using like comedic words? Is it using friendlier tone, more conversational?

Richard Lee: [00:05:52] Definitely. So it really takes into consider the words you use if you entertain or convince or discuss like the tones of the words will change based on the word.

Lee Kantor: [00:06:03] And then if if I say entertaining over time, is it going to kind of take on a the avatar of some person that’s entertaining?

Richard Lee: [00:06:18] So that’s the ultimate goal for us is how can we get it more and more tuned into something that’s more entertaining And like deciding on what’s more entertaining and entertaining is a broad word, right? So the initial term is it gets the basic going, but the future term that we want to build up is how can we how can we know what’s entertaining? And also what demographic is this entertaining to and adjusting that to the entertainer itself.

Lee Kantor: [00:06:42] So it could over time, like if I say I want to have a tone like Jerry Seinfeld, it would have a tone like that more so than a tone like. Bill Burr.

Richard Lee: [00:06:55] Yes. So right now you could actually try Jerry Seinfeld because he has enough content online to refer from. Like, we could see some of the cadences. But if it’s like a completely new comedian, that’s like just started out, their cadence and style will be a little harder to pinpoint.

Lee Kantor: [00:07:12] So could you could this be a tool for an entertainer like, say, a comedian wanted help in writing jokes or or stories? Yeah. So it can work in nonfiction as well as a fiction environment.

Richard Lee: [00:07:27] Just because the information pulled from it doesn’t really know what’s true or not. Like, it’s kind of like the Internet in a nutshell, right? Like it’s really hard to dictate what’s true or not because there’s information on both sides on any topic. So it just gets on. It gets especially asides with, you know, which way you’re thinking. So if you think blue is the best color, like, okay, blue is the best color because you say red is the best color. And they’re like, Oh, yeah, red is the best color. So it just depends on how you dictate it.

Lee Kantor: [00:07:56] So what’s your back story? How did you get involved in this?

Richard Lee: [00:07:59] Yeah, Yeah. So I’ve been I come from an electrical engineering background here at Georgia Tech, graduated and had a corporate job. And at one point I’m like, cool. I want to pursue start ups. The the pandemic hit now is a perfect time for me to just start pursuing that. So be. I’ve been in entrepreneurship for about three years, full time, and I’ve gone through multiple iterations, and the last iteration was essentially a digital product studio where we work for our clients and I’m like, okay, we want to make you more money. Essentially, that’s what our products do, right? So we create a bunch of products for our clients and we just realized. They had a far bigger budget for their marketing that they were spending like all over the place, and then a super small budget for any product. They want to create it to make the marketing make sense. So really, okay, you’re spending. 100 x all you’re spending on us. Why don’t we just do the marketing? Because we also are the best marketers of our own studios. So, okay, you’re essentially creating a problem for ourselves because we just didn’t know how to market effectively. Okay, what can we do to do that? Because like right now, what we were saying is that you got to post everywhere. You have to everywhere at all times. It all has to be good. And that’s what we saw. Okay. That doesn’t seem humanly possible. How can we make that a little easier? And that’s where super copy came from.

Lee Kantor: [00:09:17] So now have you pivoted your business or this kind of aside thing right now?

Richard Lee: [00:09:22] So Supercoppa is the main business. Essentially, it’s a technical startup and and everything else has been to the wayside and we’re not really focusing on it.

Lee Kantor: [00:09:31] So are you still. So you’re not doing any kind of help. You’re not a marketing company. More. You’re a startup that’s trying to roll out the super copy. Is it an app or a software or software is a service? How is it going to be marketed?

Richard Lee: [00:09:47] Yeah, that’s I think that’s a really good question. So, yeah, like definitely not doing anything else. We are now a tech startup in most traditional sense and it’s a SAS, so you could use it online. It’s a web portal so you could go in and anyone with a log in access could access it, and it works off internet. So if have an access and a website, you could access it.

Lee Kantor: [00:10:09] Now, is it something that in order to try it out, I have to buy it? Or is it something that I can kind of You have a freemium model?

Richard Lee: [00:10:19] So right now we are we do not have a free child. We’re currently building that right now. So everyone that we signed up in the last few months, they’ve all paid day one. But yeah, we are definitely looking to premiums for people to try to for us and we want to create a premium product to over time we’ll be adding features and anyone that signed up in the last few months will be inheriting those features over time.

Lee Kantor: [00:10:40] So now that you’re have this start up, is there any advice you can share for other startups to maybe launch or to grow quickly?

Richard Lee: [00:10:49] Yeah, Yeah. So I think a funny story for us, We built this product in a day. We built essentially the prototype of day and sold that prototype the next day. So I’ve, I’ve been in the startup game for a couple of years and I’ve been affiliated. We’re working for like living in that world for about ten. My biggest advice is just get it out there as fast as you can. Customer discovery is fantastic, but you really need to see where people’s money, where they’re willing to spend money at because it must be a problem we’re solving at that level. So yeah, I would always encourage speed and also like taking the risk when you can.

Lee Kantor: [00:11:26] So to layer on top of that, how did you come up with a pricing structure that could work for you and would be kind of an easy in for the client?

Richard Lee: [00:11:37] Yeah. So initially I think this is what lost our founders do is they kind of get like what people think they are. So we start off with $100 based on like and just saw a reaction. So especially we’re onboarding people manually, right? So we could tell from their face whether they’re like, Oh, that’s way too high, or they’re like, Oh, that’s an easy decision. So we always go based on that type of feedback and we see what type of customer like pushes away from a certain price point. And so in people that don’t even consider that like being an obstacle, So we do look into that. So I would say if your product is SAS, you could easily be in the realm of like 20 to 100 to 1000 depending on what your product does and what what kind of critical problem it solves. Right. Like if I could ten extra business with this SAS product, I’m like, usually people are willing to spend a lot more if I’m helping your business by 10%. Is there like a band aid you’re selling? Is it a vitamin? Is a painkiller? So it depends on what kind of category you go into.

Lee Kantor: [00:12:34] Now who is the ideal purchaser of this?

Richard Lee: [00:12:37] So we’ve been working primarily with marketing agencies and sole marketers because they tend to use the product the best. We work with business owners, but we just noticed that they’re very their hands are full with 20 other things all at the same time. So like marketing might be the last thing that they’re considering, but they still want it. So we’ve been seeing various different types on a like once 20 person team scale and we also been working with 100 plus employee companies and seeing how that works for internal marketing.

Lee Kantor: [00:13:07] Now how is your experience been in the Atlanta startup ecosystem.

Richard Lee: [00:13:13] The last year? Because it’s really nice. I really like it. It’s one of the reasons I stayed after college here in Atlanta. Everyone’s really supportive. If you have a question and if you’re genuine about it, people will reach out to you and people will help work with you. I really love the bootstrap energy that Atlanta has. Like it’s not Silicon Valley, but it is throwing money around for no reason and that’s kind of you have to earn it. I do like that. So it helps us focus on bootstrapping and making revenue a lot earlier compared to like going to go get funding earlier, which is I would say not the best practice, especially in a professional model.

Lee Kantor: [00:13:47] Now, what about if you were to educate people on artificial intelligence and how you’re using it? Some people are afraid. Some people can’t wait. What would you you know, what are some of the myths you’d like to dispel about A.I.?

Richard Lee: [00:14:03] So I would say for AI is really good at helping people get to where they are there. It’s kind of dumb if you leave it alone. Right. Because it’s it’s it’s just recognizing what it sees. And often what it sees is often wrong. So that’s something we do see in the market. And A.I. requires some kind of copilot, Like it’s like you’re the goose and maverick and maverick goose type model where without it, you still need A.I. to replicate things on scale. But without the human, the AI’s kind of stopped replicating very old things or mundane things. It just doesn’t really understand it. It’s not going to go for your job unless it’s super repeatable. If your job is super repeatable and doesn’t require a lot of creativity. A.i. is probably going to take over that spot primarily because it’s such a repeatable test that humans shouldn’t be doing. But in jobs that are far more creative, it will have more of an augmenting experience. They’ll help you get to your place where you want to go. They’ll never replace you.

Lee Kantor: [00:15:03] Yeah. What I’ve heard is if you if your job can be done with a checklist, you’re probably going to be replaced.

Richard Lee: [00:15:10] Yeah. Yeah. But we’ve seen that with technology over the last hundreds, hundreds of years.

Lee Kantor: [00:15:15] Right. It’s nothing personal.

Richard Lee: [00:15:17] Yeah, it’s nothing personal. It’s a repeatable test that shouldn’t be done by a human. That’s overkill, right? The number of energy you have to put into it. But if it’s just like. Like writing something creative. Yeah, like, I will help you, but I won’t do the thing for you.

Lee Kantor: [00:15:33] Now, what do you need more of? How can we help you?

Richard Lee: [00:15:36] Yeah. I would love to meet with more marketers in Atlanta. Meet with Mark Agency in Atlanta and just listen to you like what are your pain points and help you solve those problems for you.

Lee Kantor: [00:15:46] And if somebody wants to learn more, where should they go?

Richard Lee: [00:15:50] You can hit me up on my email at Richard. I better btr sue dot com or email me there or check us out on our site. I’m also very active on LinkedIn, so I’m there. Richard Lee. You can find me on that handle as well.

Lee Kantor: [00:16:10] And it’s super copied that I Oh.

Richard Lee: [00:16:12] Yes, super copy that.

Lee Kantor: [00:16:14] Oh, and that’s the website. They can go and they can check it out. They can look at it and then buy it if they were interested.

Richard Lee: [00:16:21] Yes, absolutely.

Lee Kantor: [00:16:22] Well, Richard, thank you so much for sharing your story today. You’re doing important work and we appreciate you.

Richard Lee: [00:16:27] Appreciate it. Appreciate it. Thanks so much for having me on.

Lee Kantor: [00:16:30] All right. That’s Lee Kantor. We’ll see you all next time on the Atlanta Business Radio.

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Tagged With: Richard Lee, Supercopy

Robert Schoenberger With Messe München GmbH

October 27, 2022 by Jacob Lapera

Robert Schoenberger
South Florida Business Radio
Robert Schoenberger With Messe München GmbH
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DTLLogo-Blue-Bannerv2Messe MunchenRobert SchoenbergerRobert Schoenberger, Director of transport logistic exhibitions at Messe München GmbH.

He studied at the Technical University of Darmstadt – with stays in Buenos Aires and Atlanta – and earned his doctorate under Prof. Hans-Christian Pfohl. After stations in Bremen, Frankfurt and Augsburg, the “logistics networker” has been responsible for the two theme clusters of the transport logistic and ceramitec trade fairs at Messe München for 7.5 years.

Connect with Robert on LinkedIn.

What You’ll Learn In This Episode

  • Messe München as company
  • Trade shows after the pandemic

This transcript is machine transcribed by Sonix

TRANSCRIPT

Intro: [00:00:01] Broadcasting live from the Business RadioX studios in South Florida. It’s time for South Florida Business Radio. Now, here’s your host.

Lee Kantor: [00:00:14] Lee Kantor here another episode of South Florida Business Radio. And this is going to be a good one. But before we get started, it’s important to recognize our sponsor, Diaz Trade Law, Your customs expert today on South Florida Business Radio, we have Robert Schoenberger with Messe München. Welcome, Robert.

Robert Shoenberger: [00:00:34] Thank you so much for having me. Lee.

Lee Kantor: [00:00:36] Well, I’m excited to learn what you’re up to. Tell us about Munich. How are you serving, folks?

Robert Shoenberger: [00:00:41] Well, Messe München. It’s a publicly held company here in Germany, the free state. The owners are the free state of Bavaria in the city of Munich. And we are one of the largest trade fair organizers in the world. We are we have an own venue here in Munich with 18 exhibition halls. Right now there is the world largest trade show running and, I don’t know, 150,000 square meters of exhibition space. And we expect more than half a million of visitors during that show. This is really huge. Other topics are transport, logistics and air cargo. So these shows are coming to Miami.

Lee Kantor: [00:01:25] Now, what attracted you to Miami?

Robert Shoenberger: [00:01:29] Well, actually, first of all, there is the Miami based association, the air cargo and the International Air Cargo Association. And they did run the show for more than 40 years now. And the show was rotating all around the world. And then they decided, well, we should give that show a permanent home. And they actually decided on Miami. But with this decision, they also said, well, it would be easier to have a professional organizer next to them to support the operational part of the show. And they actually asked us, because we run several air cargo events and transport logistics events, not only really but all around the world and have a road network and some experience with that. And so they asked us if we can support them and we were more than happy to to do so. And now we will have we’ll see the launch of that event in Miami early November.

Lee Kantor: [00:02:26] And then what can someone expect at this event? Is it going to change from previous events or like, are you putting your kind of special secret sauce on this or will it be like previous ones?

Robert Shoenberger: [00:02:39] Well, of course there is some secret sauce. And but the biggest difference probably probably is that we not only do air cargo, so one kind of transport mode, we also invited exhibitors and customers from what are the transport modes. That means rail, sea and road and logistic logistic service providers to exhibit in the Miami Beach Convention Center. So if you’re, let’s say Carmen Carmen Electra from South Carolina or maybe a retail guy from Georgia or doing better housing in Florida, then it’s really like a one stop shopping because you can find an answer to all your transportation needs. All your logistics questions can be answered in that show because there are exhibitors and the food industry will be present.

Lee Kantor: [00:03:30] And then if you’re attending the event, there’s going to be education, there’ll be speakers. What are some of the things exhibitors, What what can an attendee expect like from attending?

Robert Shoenberger: [00:03:43] Yeah, well the event itself is really a trade show, so this is what is very popular in Europe. Of course, that means we have exhibitors on the show floor. We expect more than 220 exhibitors actually. But next to that, of course, we have accompanying conference program. That means on all three show days we have a full set up of hot topics and industrial knowledge and room for our exchange. And the beauty of this event is for visitors, it’s complimentary. So you can enter the event, you can enter the show floor and you can inform yourself at the exhibition, but you also can attend the conference and get know how for your next day business life to implement any news and things you just learned.

Lee Kantor: [00:04:41] And so this like if you’re involved in any aspect of logistics, this is some this is a conference you should be checking out.

Robert Shoenberger: [00:04:51] It’s really a must attend event. Yes.

Lee Kantor: [00:04:54] And then do you see the attendees primarily from Florida, or you’re want to attract people from really all over the world to this?

Robert Shoenberger: [00:05:03] Oh, well, we really track people all over from all over the world. Our exhibitors are very international. So we have airlines, airports, company agents, we have service providers, we have cohorts from all around the world. So the exhibition, whether exhibitors come from these sort of respects, where visitors come from, we expect a big part, big picture of international visitors. So it’s really interesting to meet those companies, but also to extend your international network and meet other participants within the show from all around the world. If you’re from Florida, for example.

Lee Kantor: [00:05:47] Now, from a speakers standpoint, were you able to attract a high caliber level of speaker?

Robert Shoenberger: [00:05:54] Yes. We will start with an opening ceremony where, for example, you expect the kind of vice minister from Germany. Will bring a big chin from from from Germany. But next to that, we will have other speakers also from the Florida region will do the ribbon cutting that we will have a CEO session where different CEOs from airlines, logistics service providers will discuss the latest topics within the industry. But during the three days, there will be really a top class program organized by different partners organizations. Of course, the already mentioned association will do all the three days they will do the morning sessions. But later we have other partners also from Florida, Miami, but also from all around the world hosting those sessions and giving insights into the latest topics.

Lee Kantor: [00:06:56] Now, is there an opportunity for sponsorship or is it too late for this one?

Robert Shoenberger: [00:07:01] Well, the shop floor actually is pretty well booked and we are more than happy about the response. But if there is someone out there interested in booking a small booth for doing some on site static sponsorship, then of course we would find a solution for that.

Lee Kantor: [00:07:21] And so what do you need more of? How can we help you? Just trying to get more attendees.

Robert Shoenberger: [00:07:27] Well, this is a long term thing. We want to return to Miami in 2024, of course, So everybody is invited to visit the show to get an impression how that concept works and yeah, to spread the word and hopefully to make it a success for everyone involved. And so to make it kind of the Art Basel for logistics in Miami in the future.

Lee Kantor: [00:07:54] And the dates again, are our November 8th, ninth and 10th at the Miami Beach Convention Center.

Robert Shoenberger: [00:08:01] That’s correct, Yes.

Lee Kantor: [00:08:02] So if somebody wants to learn more about the event and maybe is there a web website for this?

Robert Shoenberger: [00:08:11] It’s of course it’s there for dot org.

Lee Kantor: [00:08:14] Air Cargo forum, dot org is the website.

Robert Shoenberger: [00:08:19] Yes. Correct.

Lee Kantor: [00:08:20] Good stuff. Well, congratulations on all the success. It must be exciting to get back out there in person, you know, after this pandemic, right?

Robert Shoenberger: [00:08:29] Oh, absolutely. And we are more than happy about the response not only in Miami, but worldwide and also here in Munich. As I mentioned in the beginning, it shows people want to meet, people want to interact and meet on those events. And yeah, we got all locked down in our house for a long time. And in the very beginning, a lot of people said, well, life events, life communication actually is dead and it will be transformed into Zoom and meetings and it’s not necessary to meet any anymore, but it really proved. Events are very well appreciated by the customers, and it’s more important than ever to shake hands and maybe also have a beer somewhere in Miami and enjoy the opportunity to meet.

Lee Kantor: [00:09:27] I agree 100%. We’ve had the opportunity to broadcast it. Several events now since the pandemic has broken here in the US, and people are hungry for that face to face. I mean, they can’t wait to hug each other, shake their hands. It’s really we’re human beings, we’re social creatures. And, you know, Zoom is great. And sure, it maybe saves you some money on travel, but people are hungry for face to face interaction and people do business with people and they want to look you in the eye and shake your hand. And and there’s no substitute for that.

Robert Shoenberger: [00:10:03] Absolutely. And especially the logistics industry, it’s supply chain management, all the parties involved. It’s it’s something it’s not just the product which you can Google online and find, okay, I take this and that it’s service. So it’s very customized. It’s about personal relationship you have with your supplier or the vendor. And so it really needs those moments to both meet by coincidence maybe, but also have a personal meeting and discuss these tradeshows are perfect platform to. Give this opportunity to to all parties involved.

Lee Kantor: [00:10:46] Yeah, it’s a very efficient way to meet everybody in your industry, all in one place, and get to know them better so you can do business down the road.

Robert Shoenberger: [00:10:56] Absolutely. That’s what we plan to do.

Lee Kantor: [00:10:59] Well, it’s exciting stuff and congratulations on all the success. The website, again, if you’re interested in attending, is Air Cargo Forum dot org. Robert, thank you so much for sharing your story. You’re doing such important work and we appreciate you.

Robert Shoenberger: [00:11:14] Know, thank you very much for the time and having me as a guest here and looking forward to meet you in person as well, of course, in two weeks in November.

Lee Kantor: [00:11:22] All right. All right. This is Lee Kantor Lucille. Next time on South Florida Business Radio.

Tagged With: Messe München GmbH, Robert Schoenberger

Kathy Kowalski With SCORE

October 27, 2022 by Jacob Lapera

Kathy Kowalski
Richmond Business Radio
Kathy Kowalski With SCORE
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Coach-Karena-ambassadorSCOREKathy KowalskiKathy Kowalski, Retired Executive from DuPont with over 30 years of experience leading global consumer and industrial businesses with a keen focus for customer insight driven marketing. Innovative leader growing start-up’s as well as transforming existing businesses to grow cash and earnings while motivating teams and growing talent.

She has a strong passion for brands launching new refresh platforms for top DuPont brands including DuPont Kevlar(R), Nomex(R) and Tyvek(R). She is now servicing the Richmond Chapter Co-Chair of SCORE, providing strategic direction to build the SCORE brand so they mentor more small businesses to help them achieve their dreams.

Follow SCORE on LinkedIn, Facebook, and Twitter.

What You’ll Learn In This Episode

  • About SCORE
  • SCORE ways in helping small business owners
  • Business owners biggest challenges
  • SCORE in helping the local Richmond business community
  • Kathy in becoming a SCORE mentor

This transcript is machine transcribed by Sonix

TRANSCRIPT

Intro: [00:00:03] Broadcasting live from the Business RadioX studios in Richmond, Virginia. It’s time for Richmond Business Radio. Now here’s your host.

Lee Kantor: [00:00:15] Lee Kantor here another episode of Richmond Business Radio and this is going to be a good one. But before we get started, it’s important to recognize our sponsor War Cry Consulting Solutions, supporting women to lean into their purpose, craft their vision and crush their goals. Today on Richmond Business Radio, we have Kathy Kowalski with Score Richmond Chapter. She’s the co-chair. Welcome, Cathy.

Kathy Kowalski: [00:00:43] Thanks so much for having me. I’m really excited to have the opportunity to speak to your community of listeners.

Lee Kantor: [00:00:48] Well, I’m excited to talk to you. I think score is one of those best kept secrets and we’re doing our best to make sure it’s not a secret. But for those who don’t know, can you explain what score is and how it serves the business community?

Kathy Kowalski: [00:01:03] Absolutely. So when you think about score, think about free mentoring. To small businesses, the only investment is your time. And we we take the opportunity to meet with any small business owner. If you have some ideas about us starting a business, if you are a business and you’ve come up against some challenges or you’re ready to sell your business and retire or invest in a new business, score can help you for the entire lifetime of your business. We are very fortunate in the Richmond area. We have about 50 mentors that come from a variety of different backgrounds, all kinds of industries with deep bench strengths in areas such as legal or supply chain or finance. And then you have other folks that are mentors that have owned their own businesses. So they’ve lived that experience that can relate to what small business owners are going through. And then you have senior executives such as myself who worked at DuPont running global businesses for over 30 years. So all that expertise we have to lend to small business owners in the Richmond area to help address whatever challenge you might be facing. And if that’s not enough, we are nationwide with about 10,000 mentors so we can tap into expertise if we don’t have it here for you in the local Richmond chapter.

Lee Kantor: [00:02:21] And then what is the fee for those kind of mentoring and those services?

Kathy Kowalski: [00:02:25] It’s completely free.

Lee Kantor: [00:02:27] Completely free.

Kathy Kowalski: [00:02:29] Absolutely. Now we do offer some workshops. It might have a nominal fee, but that mentoring is is totally free, that we’re there to offer our services and our experience to make an impact on the community. So we’ve all stepped up and this is our way of giving back.

Lee Kantor: [00:02:45] Now, in your experience, are you seeing business owners come to you too early or too late?

Kathy Kowalski: [00:02:55] It varies sometimes, especially through the pandemic. We had some folks that kind of got into a pinch because it was such a dramatic shift, and pivoting the business quickly was really, really important. So some came and they were in a bit of a bind, but we were able to help them work through some of that. Others hedged and anticipated some of those trends and issues. Sometimes we’ve have found some people have great ideas about going into business, but they haven’t perhaps had somebody to kind of bounce ideas through with them or talk to the marketplace to test their value proposition. And so they might get into it a little bit and then step back and say, I need to reach out to score and really get some mentoring and coaching. So it really varies.

Lee Kantor: [00:03:42] Now are you seeing any trends in the local market regarding small business?

Kathy Kowalski: [00:03:47] Yeah, So I think that there are a lot of headwinds out there that small businesses are really needing to pay attention to. Certainly coming post-pandemic. We’re now facing inflation, recession, all those challenges that small business owners need to be mindful of. And so really paying attention to supply chains, really stepping back and perhaps reconfiguring the products and services you offer or the price points you offer or look at dealing with different suppliers If you’re not getting what you need and it’s impacting your business and ability to deliver what you promised to your customers. We’re also seeing where where the small business owners are having to retool their products and services and refine their value proposition and talk about their business differently or bring forward some new innovative products to stay current and vibrant. Certainly, supply or labor is another big area. In addition to supply chain, acquiring good employees and retaining them is now even more of a challenge given what’s going on in the country with the labor market and the wage rates. So all of those are really new kinds of things that small business owners are having to deal with and score can help help them work through and navigate through some of those extraordinary challenges.

Lee Kantor: [00:05:12] Now, should a business owners relationship. What score or their score mentor Is it something they’re they’re going into triage, some urgent issue? Should it be kind of an ongoing checkup, like a wellness check just to say, hey, this is where I’m at, This is what I’m thinking. What do you think?

Kathy Kowalski: [00:05:30] Yes. So ideally, stepping up and getting a score mentor along the way. So from the onset of your business or your idea all the way through, the life of the business is ideal. I mean, you can set the frequency. It could be once a year, it could be once a month, it could be once every two weeks, depending on the challenges along the way. That’s ideal. Think about score as a trusted partner or resource you could reach out to and bounce things off ongoing because businesses ebb and flow and challenges are out there. Sometimes when things are running smooth, maybe you don’t need a score mentor or you want to start thinking about your vision for the next five years. Tap into a score mentor. That’s ideal. But certainly we we take on any challenge if we’re about putting out fires as much as an ongoing coaching and guiding a business along the way.

Lee Kantor: [00:06:21] So for someone who’s never worked with a score mentor, can you walk us through what that may be initial conversation looks like and then what kind of those ongoing conversations look like as you move forward?

Kathy Kowalski: [00:06:34] Sure. So what we do is ask folks to reach out to Richmond, score Richmond discord or call on phone, or go to our website and just acquire. Ask about having a mentor. A couple quick questions, but when I am assigned a client, I really like to understand if they have a draft business plan or they have a website. Just so I get a little bit of context of what they’re thinking about doing going into that first meeting. But it’s not necessary. So that first meeting, a lot of times we’ll talk about what the vision is, what their ideas are and talk about then what’s that next step? Helping them crystallize their idea. If it’s a new business, if they’re looking to get into business to really help them hone their value proposition, talk about some of those milestone goals. And then also we have some all kinds of tools and templates to help them work through things. So if they haven’t put a business plan together, you know, I’d have them do a one pager just quickly jot ideas down and lots of different buckets of helping them shape their business plan. And then the next session we’d come back and we talk about that and work through it to help them really hone what their business idea is so that they can get into the next steps of trying to put the pieces together, setting, setting three, six months, 12 month goals, working on their cash flow, working on their products and services. So we try to bite size it so it’s not too overwhelming and take it in a methodological order so that they can really feel not overwhelmed because many times a lot of the small business owners, especially early on, they might be having a full time job doing something else. And so they’re trying to juggle both.

Lee Kantor: [00:08:18] Now is the relationship. You know, sometimes in life you need help and sometimes you need a helper. Is there kind of a line that score mentors draw in terms of rolling up their sleeves and actually doing work? Or is it more of asking questions, pointing in the right direction, and then giving that owner kind of a place to go to find answers or to or there’s work for them to do rather than the mentor to actually do work?

Kathy Kowalski: [00:08:46] Yes. So very much so. We provide templates and tools for them to fill out. For example, we’ll look at their websites and give them feedback, and guidance will help them navigate through their cash flow and ask pointed questions to help lead and guide them versus doing the work. That’s really the responsibility of the small business owner to put their their thoughts and ideas and heart and soul into shaping the content. And then we can ask those probing questions to help guide them to achieve what goals they’re trying to set out to go after.

Lee Kantor: [00:09:21] Now, is there ever is it appropriate, like if you have like, say, your your day job work or your previous life work was in a certain industry? I’m in that same industry. And is it appropriate for you to connect me with somebody that you know in your network? Or is it something where that’s kind of a again, another line that that separates what you’re doing in your role rather than, you know, kind of making a connection? You’re just telling me you should contact blah, blah, blah.

Kathy Kowalski: [00:09:53] Yeah. So many times we do team mentoring. So for example, I start with a client and I find that their need expertise in a particular area like patent law. Well, I have some expertise in that, but, you know, I might have to draw from the other experience in the chapter around legal patents franchising as an example, and bring them into the team meeting as well and or reach out to somewhere across the nation in score in the score network to bring in that expertise. We do that quite a bit. If we have somebody that is deep entrenched in a particular area like supply chain and perhaps I as a mentor or some other mentor doesn’t have that rich experience, we will bring them into the conversation so that client gets a rich understanding and gets the benefit of the bench strength from that other mentor.

Lee Kantor: [00:10:45] And then you mentioned that there’s score mentors around the country. So if somebody said, You know what, I’d like to open, you know, an office in Detroit, Michigan, you might be able to go, Hey, let me contact the score person in Detroit, Michigan. And maybe that could be a starting point.

Kathy Kowalski: [00:11:03] Absolutely. Yeah. We’re highly networked and leverage, so we would absolutely do that, connect them with the right folks in that particular region if that is the situation. But a lot of times, particularly here, it’s a lot of virtual and or local Richmond small business owners.

Lee Kantor: [00:11:21] Now for you, do you have a story you can share that maybe encapsulates what that relationship could look like and the impact you can make on a on a company or a person. You don’t have to name the name, but maybe discuss their challenge they came to you with and how you were able to help them overcome it.

Kathy Kowalski: [00:11:40] Sure. There was one wonderful example of someone that had an idea, and so and she was working full time doing something else, had a very professional job. But she had such passion for this, this particular business concept. And so I worked with her from the very beginning to work with her to put her value proposition together so that she was talking about her business in the most compelling way possible. We I had her do some analysis to look at competitors out there, direct competitors and or adjacent, so she knew what the competitive landscape looked like and how they were positioned so she could position her business. We worked on her product line and her pricing so that she was pricing not cost plus, but pricing to value what the perceived value was of those products. She had to have a mobile unit for her business. So we worked on how she might go about doing that in a very cost effective way. Permitting, we talked about permitting because it was a situation where she would be going to events to take her products there. So we had to look into the local ordinances for permitting and selling goods into events. And then we worked on the marketing plan, how to get her voice and her products out there and known among the right audiences, because this product wasn’t for everybody. It was a very finite group of folks that these products would be suited for. So we wanted to very get very focused in market to those individuals. And so I’m excited today. Now, year two, she is doing very, very well and flourishing in the Richmond area, looking even to expand.

Lee Kantor: [00:13:24] So what do you need more of? How can we help? Do you need more business owners to get mentor? Do you need more mentors? What do you need more of and how can we help you?

Kathy Kowalski: [00:13:34] Great question. Well, we’re always, always looking for mentors, people that want to give back. Largely our population of mentors are retired, but we’re finding more and more mentors that are signing up are working professionals that want to give back as well. So always looking for for new mentors to join, score to go through. We have a process. It takes a couple of months to get certified, not full time, but certification and classes to take online just to to so they get familiar with our methodology and our processes. And always and I appreciate this opportunity getting that score brand out there so small business owners coming into the market or an existing business owners know about score and can tap in to our resources. And then we also do a lot with partnerships in the Richmond ecosystem. And so we’re funded in part by the SBA, but then we do our own fundraising and have sponsorships. So we’re also always looking for any sponsorships that wanted to to provide some funds to help support this this valuable entity. We’re we’re all about impact, as I mentioned. And last year we were so proud to be able to provide over 3000 services. That means workshops, webinars and mentoring services that helped start up 140 new businesses that contributed to 267 new jobs and the Richmond area. So that’s our that’s our value proposition. That’s what we do and why we do what we do. So we’ve been around for over 50 plus years and so any support to keep us thriving and help the small business community were all about it.

Lee Kantor: [00:15:17] And one more time, the website for people who want to connect with you, whether it’s a mentor, whether they need mentoring or if they want to sponsor something.

Kathy Kowalski: [00:15:25] Absolutely. It’s Richmond score dot org.

Lee Kantor: [00:15:28] Good stuff. Well, Cathy, thank you so much for sharing your story today. You’re doing such important work and we appreciate you.

Kathy Kowalski: [00:15:35] And thank you all for what you’re doing and helping us get the word out about score.

Lee Kantor: [00:15:39] All right. This is Lee Kantor. We will see you next time on Richmond Business Radio.

Tagged With: Kathy Kowalski, SCORE

Rita Brooks with Palmly

October 27, 2022 by Jacob Lapera

Rita-Brooks
Startup Showdown Podcast
Rita Brooks with Palmly
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Rita-Brooks-PalmlyRita Brooks is a dynamic leader, speaker, and tech founder. Through her personal faith journey and years of serving in ministry, she and her husband, John recognized a need for people to build authentic relationships both inside and outside of the church.

They also recognized the opportunity for churches to leverage technology to make a greater impact. As a result, they co-founded Palmly, a mobile platform where people go to build community and grow in faith together.

Rita is also the author of the book “Becoming a Good Thing Before the Ring” and founder of Hidden & Found- an empowerment platform where she gets to impact women all over the world through her writings, coaching programs, and live events.

When she’s not building her company or helping women grow and thrive, you will find her spending time with friends and family, including her two girls Isabella and Eden.

Follow Palmly on LinkedIn, Facebook and Twitter.

What You’ll Learn in This Episode

  • About Palmly and Rita’s background
  • Rita’s experience as a female founder in tech and in the Atlanta tech ecosystem
  • Her Startup Showdown experience
  • Rita’s advice for aspiring entrepreneurs

This transcript is machine transcribed by Sonix

TRANSCRIPT

Intro: [00:00:04] Welcome back to the start of Showdown podcast where we discuss pitching, funding and scaling startups. Join us as we interview winners, mentors and judges of the monthly $120,000 pitch competition powered by Panoramic Ventures. We also discuss the latest updates in software Web3, Healthcare, Tech, FinTech, and more. Now sit tight as we interview this week’s guest and their journey through entrepreneurship.

Lee Kantor: [00:00:38] Lee Kantor here another episode of Startup Showdown, and this is going to be a fun one. But before we get started, it’s important to recognize our sponsor Panoramic Ventures. Without them, we couldn’t be sharing these important stories. Today on Startup Showdown, we have Rita Brooks with Parmly. Welcome, Rita.

Rita Brooks: [00:00:55] Hi, Lee. Thank you so much for having me. I’m happy to be here.

Lee Kantor: [00:00:58] While I’m excited to learn what you’re up to. Tell us a little bit about Parmley. How are you serving folks?

Rita Brooks: [00:01:03] Sure. So Parmley is a mobile platform that helps people find and build community. It also helps them to grow in faith and ultimately get plugged into a local church in their area through our sophisticated matching system that we call tight end so our users can deepen their faith through our growth segments, which are these curated live stream content from our community creators covering a range of topics from a biblical perspective. So think parenting, relationships, health and wellness, all the things. And then we also facilitate learning and deeper connection with our faith spaces. And these are virtual small group sessions with curriculum based learning and interactive discussion. So everything on our platform essentially is helping people connect, engage and grow together.

Lee Kantor: [00:01:49] So what was the genesis of the idea? Did you start out in faith and in community building and said, I wish there was technology that helped this? Or did you start out in technology and said, hey, this would be a good fit for the people in the faith community?

Rita Brooks: [00:02:04] So the former, like many ventures, Kami was basically based birth out of my own experiences. So there was a time in my life when I had just moved to Atlanta. I wasn’t in a very good place and I was just looking for a fresh start, you know. So I was in the same position as many of the users on our platform. So I was a Christian, but I was not doing much to to learn or grow in my faith. I was what you would call a non-practicing Christian. So I didn’t go to church or anything. But one day I met this group of people randomly. They came up to me, they introduced themselves to me. I was at a Chick fil A and we started hanging out. We started going to church together, doing fun things in our community. And that really catapulted me in my faith and in life in general. So eventually I became involved in ministry myself where I began to help people grow in their faith. And I noticed a trend where the people who thrive the most in their faith, they had this community as well. So my husband and I, we set out to make community and growth more accessible to everyone, and that’s what we’re doing through Parmalee.

Lee Kantor: [00:03:03] So how did you kind of conceptualize the idea before it touched the technology, like you wanted it to be a community in real life? Right. That was an important component of this.

Rita Brooks: [00:03:15] Exactly. For sure. We noticed that most of the things that we do in real life, we can basically transfer that to technology. Right, because that’s where most people are gathering, which is online anyway. And so for myself and my husband, we used to lead these small groups. We were a part of the head of the singles ministry. And so we would put together these fun events. We would help facilitate growth and learning ourselves. So we just really translated that over to the technology portion to try to do it on a larger scale.

Lee Kantor: [00:03:42] So were you or your husband? Were either of you technologists like you knew how to build these things or did you have to go and find a team to do that part of it?

Rita Brooks: [00:03:52] Yeah, not at all. So my husband did work in technology sales, but I wouldn’t necessarily say he is a techie. We did go out and find people who could help us with the actual technology portion as far as building and developing and things like that.

Lee Kantor: [00:04:07] So what was that experience like to, you know, because now you have to find a community within a community, right? Like you have to find people that kind of believe in this mission and want to participate and help build the community around this community.

Rita Brooks: [00:04:22] Exactly. And let me tell you, it’s been a journey. It has definitely been a journey. But you definitely find these pockets of people who both know about the technology world and they care about the mission and they see the vision. And that’s why I’m so passionate about getting connected to different programs and resources and then talking to other founders as well, because you do find people who could help you come across on this journey. But it hasn’t been easy at all.

Lee Kantor: [00:04:47] Has it been? Is there any mentors or anybody that has given you some some advice that you’re like, wow, that was really great that this person came into my life because that helped us, you know, get to a new place for sure.

Rita Brooks: [00:05:02] So I was fortunate to be a part of a Techstars program, a Techstars founder, Catalyst. And in that I got connected to many mentors and many different resources. There is one in particular who happens to be the entrepreneur in residence, and she really believed in the vision. She believed in me as a founder and we continue to connect today. And so she’s been a huge resource in our journey.

Lee Kantor: [00:05:26] Now being a founder is hard. Being a female founder is hard. Has it been difficult being a female founder in this faith? I don’t want to say faith industry, but the faith niche.

Rita Brooks: [00:05:41] I think it’s been harder than being a male founder. Not necessarily in the face, but just being a female founder in general. Because I do believe there are these extreme expectations that are on female founders. However, I do believe that we are kind of in a really good time because there are more resources and more programs and more people rallying around the female founder. Now, whether they are in my industry and the religious tech industry or industries across the board. And so I think it’s there’s this interesting dichotomy where there’s still these expectations that we have, but there’s also help and resources like never before.

Lee Kantor: [00:06:22] And I would think that your solution is really could be part of a bigger solution in this regard in building community around that or that group as well.

Rita Brooks: [00:06:33] You know what? I’ve actually never thought about that before, but I can certainly see that the that’s the power of community, right? Once you have a mission that you’re rallying around, it kind of drives further missions from there. So I can definitely see that within a community, within the community.

Lee Kantor: [00:06:50] So now how did you hear about startup shutdown? How did that get on your radar?

Rita Brooks: [00:06:57] My team, I have actually been following sort of showdown in panoramic for a while, especially on social media. And just in the Atlanta tech scene in general. We certainly admire Paul and Mark in the entire pandemic team for their work in the tech world. So we decided it was time to finally apply because I had just completed that Techstars founder college program. We have made some great progress and we decided, hey, we’re going to shoot our shot. So it was pretty surreal to actually be a part of the process and on the stage to pitch the judges in front of this massive crowd, because we had witnessed several shows before. And so to be there was pretty amazing.

Lee Kantor: [00:07:31] So you had seen other people do this in the past and now it was you shooting the shot. What what was kind of your biggest takeaway? What were some of the things that you found most beneficial?

Rita Brooks: [00:07:44] Oh, several things. Several things. Mentor Day was really helpful. I had the opportunity during Mentor Day to allow my pitch to be heard. You know, it was four different people from four different backgrounds. And it’s always really valuable to have different eyes and ears on what you’re building, especially in the space that I am. It’s so unique. And so they each brought their feedback based on their expertize. What was especially helpful for me was my one on one with Paul Judge. So to have him to listen to my pitch and to give me advice on how to present it to a VC who would better understand it, that was pretty incredible. And then lastly, the exposure. So Lee, I cannot tell you how many people who’ve seen me at different tech events and come over to talk to me because they saw me on Startup Showdown and the people in the organizations who’ve reached out to me for different opportunities, just simply based on my time at Startup Showdown. So the more eyes and ears of my company, the better. The exposure has been really great.

Lee Kantor: [00:08:37] So let’s get in the weeds a little bit with Parmly. What exactly is the service and the how? Like, who is the consumer? Is it the individual that, like you said, I come to a city and I don’t know anybody and I just kind of plug into Parmley and I can kind of get the lay of the land. Is it for churches to say, hey, check out our church? These are some of the events that we have going on, like who is the users and and how does it work?

Rita Brooks: [00:09:03] That is a great question. So we like to think of it as a double sided marketplace. So it’s for the individual and not just an individual who’s moving from another state to a different location. That’s part of it. But really, it’s for the individuals who are like myself, so they consider themselves Christian, or maybe they’re exploring Christianity. They’re not even sure if they’re Christian, but they’re wanting to explore. They’re wanting to listen in on topics or wanting to grow and learn more. And so we’re catering to those individuals. And then on the other side of that, churches as well. So the church landscape has shifted and has been shifting for some time now. And churches are really looking for this innovative way to grow their congregation, especially since the pandemic. They were forced to go online. And so I think it’s a really great time for them because whereas before, they kind of would have shrunk back at the thought of technology, now they’re really embracing it. I think they realize that they need it. They need it to survive and they need it to ultimately thrive. Right. And on the other side of that, with the individuals, now more than ever, people are looking for hope, they’re looking for faith, and they’re needing a community to explore these things with. And so they’re turning to technology to do these things. There’s apps already out there like Halo or Glorify that are helping people do this on apps. And so we’re helping both parties and this double sided marketplace effect as we’re building an online community around a common interest and then matching them with the local church that will help better serve them.

Lee Kantor: [00:10:29] Now, are some people finding a church that may not necessarily be close to them if they really resonate with the message and the people and the community? But they just participate virtually. They don’t ever, you know, enter the building.

Rita Brooks: [00:10:48] Yeah, that is certainly possible, especially in today’s landscape, because most churches are online now. We do try to get them to connect locally though, but that’s a part of some of the questions that we ask them what they prefer online, what they prefer in person, or is there no preference at all? If we have our way, we would have them to connect locally. But online is certainly an option, especially right now in today’s church climate.

Lee Kantor: [00:11:10] So how does it work from the monetization side? Is it the church pays to be part of this?

Rita Brooks: [00:11:18] So the church pays a subscription, either an annual or monthly subscription in order to have access to Titan, which is the church matching system. And so sort of partnered with us and become a part of that database. So right now they’re using things like billboards or paid ads in order to bring people into their doors. And so this is an innovative way to get people who are actually looking for church like theirs because it can be hit or miss. So we can go visit the church, we can get recommendations from friends or family or Google. But what we’re doing is we’re we’re kind of like a Match.com. We’re actually asking you for your preferences, what you’re looking for, and kind of matching you to a church that fits your culture. And so churches. Really can benefit from that.

Lee Kantor: [00:11:57] So then the parishioner doesn’t pay?

Rita Brooks: [00:11:59] No.

Lee Kantor: [00:12:00] So this is just so then it’s a double sided marketplace. But the way the church benefits is they get a congregant who might pay them, then they become a congregant there that is tithing and doing all those things that they do.

Rita Brooks: [00:12:16] That is correct. For the for the churches and the pastors, it’s about impact. Obviously, they do this because they want to see life change. And then. Yes, so it’s a part of the tithing and the giving of that. This is part of the the church culture. So, yeah, they definitely get a benefit in that way as well.

Lee Kantor: [00:12:30] Now, is it out in the wild? Like, what stage are you at right now?

Rita Brooks: [00:12:34] So we actually just launched about 4 to 5 weeks ago now. And so we actually are in the marketplace. If you go to WW, we are Palm Lidcombe, anyone can join the community, get connected at church, can connect with us, partner with us. And so we have launched as of late.

Lee Kantor: [00:12:52] So do you have churches that are using it, their customers?

Rita Brooks: [00:12:56] We actually have ten people that have asked to be matched to a church. And so we’re in the process of matching them to churches right now. So we’ve been in contact with several different churches and the locations that we’ve gotten users yet that are wanting to be matched.

Lee Kantor: [00:13:09] So what do you need more of? How can we help?

Rita Brooks: [00:13:12] We are looking always looking for churches to partner with. We’re always looking for individuals who are looking for a community like ours. And so and this double sided marketplace, that’s really what we’re looking for, the churches as well as the people who are looking for a community like ours.

Lee Kantor: [00:13:25] Right. And having a double sided marketplace. That’s always the chicken and egg. Right. Like you have to kind of work on both simultaneously. But is there did you are you attacking them both simultaneously or is it more important to get churches first and then the congregants will come or vice versa?

Rita Brooks: [00:13:43] We are attacking it simultaneously, but it is about supply and demand, right? As long as we have the people there, the thriving community, the engaged community, the churches will definitely come because this is something that is a need for them. So we’re doing it simultaneously right now, but we’re also more focusing on the community and building it up and getting the people engaged.

Lee Kantor: [00:14:04] So what are some of the things you’re doing in that regard to to make the community want to be part of this?

Rita Brooks: [00:14:10] Our growth segments are a really huge part of that. And so with our growth segments, we do have Christian content creators who host these weekly live segments across the board on those different topics. And so they’re helping the community to learn more, to engage more, and it helps them to actually stay in the app and have these hours of watch time and want to be here in the community.

Lee Kantor: [00:14:32] So then that must be another thing that you need more of. Right.

Rita Brooks: [00:14:36] Creators as well. That’s a good point. Yep.

Lee Kantor: [00:14:39] Well, congratulations on all the success. Once again, if somebody wants to learn more, what is the coordinates.

Rita Brooks: [00:14:47] So you can visit us at W WW get parmley dot com. If you want to learn more about the community. If you want to partner with us as a church or to lhis point, if you want to get connected with us as a Christian content creator.

Lee Kantor: [00:15:01] Now before we wrap up, any advice for other founders out there? Anything do’s or don’ts or things you must have, must do or must not do?

Rita Brooks: [00:15:11] Ooh, a couple of things, Lee. So, first of all, buckle up and buckle up. You are going for a ride, but make sure you’re committed to the ride for the long haul. Sometimes this right actually feels like a roller coaster ride. There can be these really low lows, right. But there can also be incredibly high. High. So always remember why you started. That’s one of the the main things that I always go back to remembering how I started and then work every single day to make your business as successful as you want it to be. And then don’t be afraid to fail. You know, there are also lessons in those failures, is what I’m learning. They equip us and they’re doing more for us than we initially understand to help move the needle forward. So don’t be afraid to fail. And then finally, this is really important. Get mentors or at the very least have conversations. Take someone out for coffee. Just talk to people who’ve been where you are and who have achieved some level of success because they more they know more than we do at this point and could really be instrumental in the journey to the top. Other founders who are up and coming, they have their place as well. I love surrounding myself with other up and coming founders, but the people who have been here before, they carry a special wisdom that can really help to serve us in our business.

Lee Kantor: [00:16:20] And I’m sure you you realize that every entrepreneur is in the faith business.

Rita Brooks: [00:16:27] You have a really good point. That is true. We are having faith that our business are going to succeed, they’re going to thrive and that we can actually make a difference in the world. That’s a really good point.

Lee Kantor: [00:16:36] Lee Well, Rita, once again, thank you so much for sharing your story and the website one more time.

Rita Brooks: [00:16:42] Ww W dot get Parmelee dot com.

Lee Kantor: [00:16:46] And that’s Palma y.

Rita Brooks: [00:16:49] Palma Y correct.

Lee Kantor: [00:16:51] All right Rita thank you again. This is Lee Kantor. We will see all. Next time on Startup Showdown.

Intro: [00:16:58] As always, thanks for joining us. And don’t forget to follow and subscribe to the Startup Showdown podcast. So you get the latest episode as it drops wherever you listen to podcasts to learn more and apply to our next startup Showdown Pitch Competition Visit Showdown VC. That’s Showdown D.C.. That’s all for this week. Goodbye for now.

Tagged With: Palmly, Rita Brooks

Heath Wilson With Aro

October 25, 2022 by Jacob Lapera

Heath Wilson
Atlanta Business Radio
Heath Wilson With Aro
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AroHeath WilsonHeath Wilson is the co-founder of Aro Technology, Inc., a tech company that aims to help people put their phones down and live life uninterrupted. An entrepreneur, visionary, culture builder, and idea generator, Heath co-founded eVestment prior to Aro, and sold the company to NASDAQ in 2018. His experience in data-driven solutions coupled with his role as a husband and a father of four led Heath to help develop Aro.

As co-founder of Aro, he is committed to helping people, companies, and families create healthy relationships with their technology through passionate leadership and expertise.

Connect with Heath on LinkedIn and follow Aro on Facebook and Instagram.

What You’ll Learn In This Episode

  • About Aro Technology, Inc., and their product Aro
  • Background and time at eVesment
  • His experience in preparation for co-founding another tech start-up
  • Product Aro in helping other entrepreneurs and business leaders
  • Advice for other entrepreneurs and business leaders

This transcript is machine transcribed by Sonix

TRANSCRIPT

Intro: [00:00:04] Broadcasting live from the Business RadioX studios in Atlanta, Georgia. It’s time for Atlanta Business Radio, brought to you by on Pay Atlanta’s new standard in payroll. Now, here’s your host.

Lee Kantor: [00:00:25] Lee Kantor here another episode of Atlanta Business Radio, and this is going to be a good one. But before we get started, it’s important to recognize our sponsor on pay. Without them, we couldn’t be sharing these important stories. Today on the Atlanta Business Radio, we have Heath Wilson and he is with ARO Technology. Welcome.

Heath Wilson: [00:00:45] Lee, good to be here. Thanks for having me.

Lee Kantor: [00:00:46] I am so excited to learn what you’re up to. Tell us a little bit about Aro. How are you serving folks?

Heath Wilson: [00:00:52] Well, Aro is a technology company that helps make it easy for people to put down their phones and engage in real life.

Lee Kantor: [00:00:58] So putting down their phones is you need a device to help you put down your phone.

Heath Wilson: [00:01:04] Unfortunately, that’s the case. I can speak from many years of personal failure. So it was a product and a business born out of frustration with my inability to put down my devices. And I kind of grew up through, you know, through the first BlackBerry, through all the various versions of the iPhones. And I just found that in spite of my best intentions and in spite of having shoeboxes in drawers and baskets, I just wasn’t doing an effective job of disengaging from from from work primarily and engaging with those that are closest to me.

Lee Kantor: [00:01:35] So how does this work?

Heath Wilson: [00:01:37] Well, what we’ve done is basically a lot of this follows the science of habit formation. So if you think about habits, you know, typically starts with the visual cue. So as we thought about ARO, we said, look, we have places for most things in our lives. We put our clothes in the closet, we put our silverware in a drawer, our car in the garage, but we don’t really have a place to find our phone. So as a result, we put it in our pocket, we put it on the counter. And I don’t know about you, but if I had my phone on me, I’m going to use it. So really, it starts with the place. So we define this or built this beautiful container that lives in, in a home that serves as a visual cue. And then we gamified the whole experience to make it rewarding. So there’s an app. It’s really the center of the platform that as soon as you put your phone in, in the row, it starts tracking all your time away. And really that’s what we’re trying to to quantify and to encourage. Is time off your phone, not, you know, kind of the opposite of the weekly screen time report.

Lee Kantor: [00:02:33] Now, it’s primarily geared towards a family.

Heath Wilson: [00:02:37] You know, today it is, though, I will tell you this. This idea was born actually, you know, in an office context. So I had a company in Atlanta, actually, I love Atlanta. And I would have given anything to have something in our conference rooms that allowed us to better focus when we’re in meetings. You know, the still glances under the table where we’re frequent. So I do think there’s an element of or an aspect to this that could be very appropriate in a corporate context. Also, as an employee wellness benefit, we’ve also got inquiries from hospitality sectors. So there’s a bunch of different ways this could go.

Lee Kantor: [00:03:09] Yeah, to me the first thought was restaurants. I mean, what a better way to encourage conversation than a central place on the table where everybody just puts their phone on it. It’ll just be part of the. That’s how we do restaurants now.

Heath Wilson: [00:03:26] Yeah, and you’re right. And you know, we see it. I mean, you see it when you go to a restaurant. There’s there’s too many times where you see a couple or family or, you know, looking on their phones instead of looking at each other. So, yeah, I think there could be an application there as well.

Lee Kantor: [00:03:39] So now when you came up with the idea, was that initially just kind of that place and then evolved into, Hey, let’s make this a membership so that it is a, an ongoing gamified reminder that this is a best practice when it comes to just living a more mindful, more productive life.

Heath Wilson: [00:04:02] Yeah, you know, I started iterating on the idea back in 2016 and I had a bunch of life experiences that came together where it just dawned on me that, you know, in other areas of my life where I have created habits, you know, there was a system to to encourage those or to motivate me to keep doing those. And with RO, you know, the idea was, hey, can we outsmart the smartphone to a degree? Let’s take all the tech tips and tricks that they used to hook us and let’s use those to hook us to getting off our phone. But I quickly learned that you can’t put the solution inside of the problem. So it can’t be an app only system. You really need that place. You really need that that that calling. You know, when you walk into your house as an example, the RO, you know, in many ways kind of is personified and said, hey, look, this is the place where I go this to your phone and it serves as that reminder like this is, you know, if I want to live a life of best intentions, this is the place that it goes.

Lee Kantor: [00:04:58] And then so when did you when you had the concept, like were your was your family the first kind of beta testers of this or did when did you kind of bring it from concept idea to, Hey, let’s test this in the wild to see if this really works as we envision?

Heath Wilson: [00:05:16] Well, that’s exactly it. So again, I said on a personal front, I failed many times over and I have four children. Three of them were in middle school at the time and they were approaching that age where you give them infinity in your pocket. And I just thought to myself, Wow, you know, if I’m failing and I’m fairly disciplined, then I haven’t taught them well, I haven’t modeled well, I haven’t really given them the tools to be successful with this. Again, infinitely powerful device. So yeah, that’s where it started. Actually, I first got a shoebox, cut a hole in the back and put some cords in it charging cables. And I said, Hey, I just want to see if like intuitively, if we start putting our phones there almost like a very basic charging station. And that worked. But what I noticed was, you know, you didn’t get any credit for doing so. And that’s where the whole idea of gamifying the experience came into play. So then we started running betas with other families and, you know, the box got a little bit nicer along the way. But yeah, that’s where I initially started was with my family.

Lee Kantor: [00:06:13] And then the gamification. How does that work? Like what is the reward for having a more robust conversation with your family?

Heath Wilson: [00:06:23] And ultimately, we do say that the reward is what you do when you’re off your phone, but from a from a from an app standpoint, you know, everything from streaks to nudges to encouragement to to keep going, even the interaction between the app and the box, We have this beautiful piano sound when you connect and when you disconnect. So we’ve gamified even the experience of putting it into, putting it into the own or moving it and really just trying to make sure that it creates a sustainable lifestyle and makes it fun. You know, it’s easy to fill every bored moment, every waking moment with, you know, another scroll through through the phone. And we just think if we can make it fun to actually put it down for periods of time, that you may actually engage in that conversation with your spouse or your child that you you’ve been putting off, you might actually have a family dinner where you’re not looking at your devices, even if you just watch TV without a second screen. We think that’s a win as well.

Lee Kantor: [00:07:20] Now, when you came up with the idea, you decide to make it kind of a nicer box than a shoe box and more elevated experience as part of the membership, how did you land on the pricing and when did you realize? Hey, this pricing can work. We can build a business around all of this.

Heath Wilson: [00:07:41] Yeah, well, we didn’t want to transaction. You know, this is this is a lifestyle. We always say, you know, it’s going to get easier to put down your phone, but it’s never easy. So we knew that we needed to create a kind of a lifetime relationship with our customers. And that’s why we we built a subscription model. But the tech and I mentioned earlier, you know, we’re a tech company. You know, the tech is pretty complicated. You know, to be able to recognize a phone in this small contained area and to connect and disconnect reliably. You know, it took us quite a while to pinpoint. So we patented that technology. And, you know, that makes it a bit more expensive to create these things. But we also knew that it did have to be beautiful. You know, this needed to be something that that lived in someone’s home. It needed to blend in, but also stand out. So everything from material wise, from the bamboo lid to the fabrics were well thought out. And we even worked with interior designers to make sure that this is something that could fit within the normal design layout of most homes.

Lee Kantor: [00:08:40] Now, this isn’t your first rodeo. Can you talk about how that maybe impacted the way you went about doing this adventure?

Heath Wilson: [00:08:52] Yeah. So my first rodeo was in Atlanta. Love Atlanta. I was there for 23 years. Started a company back in 2000. Very different company. It was a software and a data company. But what you learn in that experience, the underpinnings or the foundation of of starting a company and building a company are certainly applicable to the next one. Probably what I took from that experience more than anything is that it can be done. Risk is worth it, especially if you have the appetite for risk, which I do. Also kind of leaned into hiring people that had different skill sets, and I did so making sure that as we interview folks that we we fill in gaps of, you know, deficiencies that I have and others on the team have. So just really be more strategic about building out the team. And, you know, in some ways, you you gain a little bit of confidence. You know, you’ve done it before and you feel like you could do it again. So that helps you kind of push forward when things get a little bit more difficult.

Lee Kantor: [00:09:55] Now, what about your co-founder? How did that come about? Were you both on the same struggling with the same thing? How did your co-founder get into this?

Heath Wilson: [00:10:07] Well, I would argue that most of us are struggling with that, but I assumed he was for that reason. I called Joey, Joey Odum, because I knew that his values were aligned with mine. And ultimately, this is a values business. You know, what we are trying to encourage is somewhat countercultural. What we’re trying to motivate people to do is to look at each other, to look up to to be more relationally oriented. Look, the reality is technology has made almost every part of our life better, more convenient, easier, faster. But I would say the one area of our lives where it’s been detrimental is with relationships. So we’re kind of leaning into that. And we believe that everything that’s been created in this marketplace now is all about rules and regulations and restrictions. And we feel like we’re the first provider that’s actually addressing the relationship with the device, which is most important.

Lee Kantor: [00:10:56] And you’re encouraging more real life, real time face to face conversations.

Heath Wilson: [00:11:02] Absolutely. And we look, we all crave connection. I crave connection. You crave connection. In fact, that was the that was the promise of social media when it was first created. But we also know that face to face connection is way better than behind a screen.

Lee Kantor: [00:11:19] Yeah. And going through a pandemic, everybody’s hungry for it. You know, why is it broke? You can see that people were just kind of going out of their way to hug people. It was a big deal. They were sharing that on social media. How big of a deal was That’s how big of a deal.

Heath Wilson: [00:11:33] Yeah. I mean, you think, you know, at one point they said we’ll never shake hands again for, you know, this this this fear factor. And I mean, that went away almost immediately. We were shaking hands and hugging and which is great. I’m so thankful we’ve we’ve kind of moved to more of a steady state there.

Lee Kantor: [00:11:47] Now, talk a little bit about your experience with the Atlanta technology ecosystem. How have you found that to be? Have you enjoyed it? Has it been as far as you’d like it to be, and what would you like more of in it?

Heath Wilson: [00:12:04] Well, L.A. was amazing city. You know, I met my wife there, I got married there, raised my kids, started a business there. So I can’t say enough good things about Atlanta. I do believe Atlanta is the technology center of the southeast. As we were building our business in particular, you know, there’s a lot of competition for for talent. And that just speaks to the level of innovation that’s happening in the marketplace. So I think Atlanta, you know, continues to be, you know, kind of the tech epicenter. And we were just happy to be a part of it.

Lee Kantor: [00:12:35] Now, is there anything that it’s lacking? Is there something you’d like to see more of?

Heath Wilson: [00:12:44] I think you’re starting to see more institutional investors enter the marketplace. You know, a lot of times from a venture capital or a private equity perspective, you were having to go out west or to the northeast. And it feels like and it seems like some of those players have even opened regional offices and others have, you know, headquartered in Atlanta. So it feels like Atlanta is on the up and up when it comes to having, you know, the right base of investors, you know, in your own backyard.

Lee Kantor: [00:13:11] Now, do you have any advice for the maybe the people that are in a more corporate role but have this kind of idea that’s been back? Bernard And it might be kind of similar to yours with Arrow in that, hey, I got this idea. There’s this problem. I think it could work. How do how do you get encourage them to, you know, take action on it and to, you know, even at the minimum just, you know, put that shoebox together with a bunch of cords hanging out the back, like to scratch that itch a little bit and maybe expand what a career could be for them.

Heath Wilson: [00:13:47] Yeah. You know, the one thing I would say, and I’m actually not that good at this, but I for whatever reason, I did it this time around. Write it down. You know, Aro started, as I call it, the Jerry Maguire manifesto moment. And I realized some people may not know who Jerry Maguire or the movie was, but I basically went home one night and I had a job, right? I was building a company, but I went home one night and just wrote a couple three pages of all the things, all the problems that I saw with with our relationship with devices and in particular my relationship, and then all the things I thought that I could could, you know, create a solution for. And it was a bunch of ramblings and musings. But at the end of it, it it kind of coalesced into a to a concept and maybe even a quasi business plan. And then I put it away and I put it in an email email folder and I forgot about it for three or four years and then dug it out when when some life circumstances kind of aligned. And there it was, you know, it it changed certainly from that initial manifesto, but a lot of the foundational stuff in that document that night became part of the business. So, yeah, first and foremost, if you have an idea, write it down, sketch it down. And yeah, if you can do a beta test, whatever that beta test looks like, if it’s a shoebox, even better.

Lee Kantor: [00:15:00] But you have to at some point take action. It’s, you know, those kind of back burner things can live and die on the back burner if you don’t take action.

Heath Wilson: [00:15:10] Yeah. So I. Completely agree. And and on that front, I would say fail quickly. Do do small tests. You know, don’t don’t bet the house on it. You know, talk to some friends about it, even see what they think. Now, you will have to get a couple standard deviations outside of your network to make sure you get unfiltered feedback. But yeah, I would I would test it in conversations. You know, if you can’t test the thing, if it is a thing, you know, do that as well. So, yeah, you can’t just you can’t just sit around and think that it’s just going to happen. You have to, like you said, take some action.

Lee Kantor: [00:15:47] So if somebody wants to learn more, maybe check one out. Are they available in stores? Is the only online. How can someone get an arrow and bring it to their home or their office?

Heath Wilson: [00:15:58] Yeah, we are selling direct to consumer online. It’s go rogue. Oh. Ah. Oh. We actually just started shipping this week. So, you know, it’s been three years in the making and we’re we’re happy to happy to finally get them in customers hands.

Lee Kantor: [00:16:14] Good stuff. Well, congratulations on all the success and thank you for doing what you’re doing and we really appreciate it.

Heath Wilson: [00:16:21] Yeah. Thank you, Lee.

Lee Kantor: [00:16:22] All right. This is Lee Kantor. We’ll see you all next time on Atlanta Business Radio.

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Tagged With: Aro, Heath Wilson

Mickey Leech With Schumacher Electric Corporation

October 25, 2022 by Jacob Lapera

Mickey Leech
Dallas Business Radio
Mickey Leech With Schumacher Electric Corporation
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SchumacherMickey LeechMickey Leech is the Chief Executive Officer of Schumacher Electric Corporation, a power conversion company that specializes in creating, patented, award-winning technology that serves professionals and consumers in all parts of the battery charging, boosting & portable power market, including automotive, recreational home, and garden and more.

After leading several divisions at MTD for more than 17 years, Mickey joined Schumacher in 2021, as it approached its 75th anniversary. In his new role, Mickey has been working to expand Schumacher’s line of products into new and upcoming areas of the market. He hopes to continue Schumacher’s legacy for innovation by entering new product categories and channels of distribution.

Connect with Mickey on LinkedIn.

What You’ll Learn In This Episode

  • Schumacher’s 75th anniversary – years of innovation
  • Recent products
  • Cater to all lifestyles (automotive, Overlanding, RV, boating, etc.)
  • Tips for car maintenance heading into winter
  • Discuss the future of the company

This transcript is machine transcribed by Sonix

TRANSCRIPT

Intro: [00:00:05] Broadcasting live from the Business RadioX studios in Dallas, Texas. It’s time for Dallas Business Radio. Now, here’s your host.

Lee Kantor: [00:00:18] Lee Kantor here, another episode of Dallas Business Radio. And this is going to be a good one. Today on the show, we have Mickey Leach with Schumacher Electric. Welcome, Mickey.

Mickey Leech: [00:00:28] Hello, Lee. Good to be with you.

Lee Kantor: [00:00:30] Well, I’m so excited to learn more about Schumacher Electric. Tell us a little bit about what you’re up to. How are you serving folks?

Mickey Leech: [00:00:37] We are serving folks in a lot of different ways, but primarily around power conversion. We are celebrating our 75th anniversary as a power conversion company. And we we essentially empower people to enjoy the benefits and freedom that comes with mobility. And we make sure that everybody’s vehicles, no matter what type of vehicle or what type of power needs they have, they can meet them. And for example, jump starters for cars, battery chargers, for motorcycles, ATVs, boats and so on and so forth.

Lee Kantor: [00:01:10] So 75 years ago, was that the business that you all were in, or is that been kind of an evolution over the years?

Mickey Leech: [00:01:17] It’s always been power conversion, but it’s been an evolution as to how we apply that. We were based in Chicago on the Schumacher family founded this business. You may be familiar with Don Schumacher, the Hall of Fame race driver. Drag racing particularly. And we were primarily in power conversion for the television and audio industry back in Chicago. And then when that industry and technology changed, Don transformed the business into an automotive power conversion company. And that’s really when we got we’re ubiquitous when it comes to jump starters and battery charges for all types of cars. And I’ve been with Schumacher now a year and a half, and Mr. Schumacher sold the majority interest to a private equity firm in 2021 and brought me and leadership team in to transform the business into a power conversion around energy independence and electric vehicle charging.

Lee Kantor: [00:02:15] Now, are you seeing is the level of adoption of electric? Is it at a pace that you anticipated or is it faster or slower?

Mickey Leech: [00:02:24] We are developing as fast as we can because there are opportunities everywhere. So the market opportunities for EV is accelerating very quickly. And I think what we’re going to find is consumers are going to adopt the cars as they become more available and more affordable price points. And the automotive OEMs are making sure that that happens. So really there is the foundation is being built for it, and I think you’re going to see some really tremendous acceleration in 2023 and 2024.

Lee Kantor: [00:02:57] In terms of individuals buying electric cars or electric vehicles.

Mickey Leech: [00:03:02] Yeah, Yeah, exactly. And we’re Schumacher’s role really for the community and for the environment is really to help improve the adoption of an electric vehicle. All right. So we are focused on developing chargers for people’s residence so that essentially like your cell phone, when you go go home at night, you plug in your cell phone and it’s ready to go for the next day. And we provide a range of chargers for your home that will provide you fast charging and then a slower charging, if that’s what you want.

Lee Kantor: [00:03:35] And then it’ll be kind of vehicle agnostic.

Mickey Leech: [00:03:38] Correct? Correct. Yes, a vehicle agnostic. There’s just really there’s Tesla has a type of adapter and then everybody else has their own. And then our business in Europe, it’s actually one type of power adapter to the car for all vehicles. So you’ll start seeing more consumers in your neighborhood driving electric vehicles and enjoying the benefits of that comes with it.

Lee Kantor: [00:04:01] Now, our other vehicles and other kind of modes of transportation, at least using electric a little bit are they’re electric boats or they’re electric, you know, ATVs or RVs. Are there other kind of vehicles that are moving towards electric?

Mickey Leech: [00:04:18] Absolutely. And as an example, I spent 17 years at a company called MTD Products, which makes brands such as Cub Cadet and Troy built. And over the last probably ten years, we were developing lawn mowers, riding tractors, string trimmers, leaf blowers that are battery powered. So the outdoor power equipment is definitely electrifying. Here in town, in the Dallas-Fort Worth area, there are entrepreneurs and businesses, electrifying boats to make actually boating more safe. If you think about all the issues about personal boating, it can get dangerous out there. And there’s really a use case for using technology to improve that. So we’re collaborating with a group who’s a. Electrifying boats. And then there’s a big company here in the area that’s also electrifying motorcycles and ATVs.

Lee Kantor: [00:05:11] Now, do you see a point in time or maybe you’ve identified a point in time where, you know, like kind of electric charging stations will be as ubiquitous as gas stations, or will it be different where they’ll be? Because it takes the time to charge that. It’ll be like maybe they’ll be at coffee shops rather than standalone convenience stores or gas stations. So you have something to do while you’re charging.

Mickey Leech: [00:05:36] Yeah. So our our perspective is that we’re only going to get busier and our calendars are going to be filled with more to do. And we are all consumers and creatures of convenience. And we we see that charging at home is going to become more prevalent and actually going to be part of a grid ecosystem. So here in Dallas two years ago, we had a huge storm and, you know, everybody lost power for or most people lost power for days, if not weeks. And there’s a way to be able to create some resilience in complement the grid. When you when you connect your vehicle, which is a basically a huge energy storage device with your home power, you may have a home power standby generator, you may have solar panels and a battery bank. So your vehicle connected to your home power connected to the grid becomes this ecosystem that creates a little bit more resilience. So we really see it going to home charging and not so much. They’ll definitely be public charging, but I don’t think you’re going to have to worry about standing around coffee shop for 20 to 30 minutes.

Lee Kantor: [00:06:53] So the range for these vehicles will be such that you’ll just charge in the evening and that should be good for 90% of the people that are using electric vehicles.

Mickey Leech: [00:07:04] Right. Right. So much has been talked about with road trips and that is going to be solved. Right. There’s a lot of government investment going in that to make sure that you could go on a road trip in your electric vehicle. You know, that’s that’s a minority of the big minority of the time you spend with your car. So if you get to 300 miles on a charge, you’re easily going to meet all your needs from charging at home.

Lee Kantor: [00:07:30] Because most people during the course of their day or are driving well under that. Right. It’s probably 100 ish at the moment.

Mickey Leech: [00:07:37] Dallas-fort Worth area.

Lee Kantor: [00:07:38] As far as probably bigger because you’re so spread out, Right. So you’re probably pushing it 200.

Mickey Leech: [00:07:44] Yeah. Yeah. And you know, whether or not you have to go from empty to full is, you know, you just quite easily top it off. Every night when you get home, you get out of your car, you plug it in and you’re good to go, right.

Lee Kantor: [00:07:56] It’ll just be just that’s how you handle arriving home and leaving.

Mickey Leech: [00:08:01] Mm hmm. And, you know, we’re we’re introducing a lot of technology that, you know, you hear a lot about smart homes and home automation, and we’re creating a lot of technology and partnering with firms who are providing more. You’re putting more tools into consumers hands so they could manage their own home in the sense of a lot of areas or regions charge for electricity at different rates throughout the day or at different demand levels. So we’re creating smart tools. You know, the in our case, an EV charger that would say if you’re doing your laundry and charging your car, you know, you’re going to be maxing out on power. We’re going to be able to to spread that demand out so it evens out. And you get your car, your car charged at a time when you’re not using your laundry.

Lee Kantor: [00:08:51] So you have your own kind of bank, your charging bank that you can use as you needed in your own home.

Mickey Leech: [00:08:59] Yeah. So we sell the wall mounted EV charger and then technology that then integrates into a lot of the smart power systems that are coming into homes these days.

Lee Kantor: [00:09:11] Now, does it work kind of where like say, there was a power outage? Could you use your car to like, power your refrigerator?

Mickey Leech: [00:09:19] You you will in the future? Not today, but you definitely will in the future.

Lee Kantor: [00:09:25] So everything will work symbiotically because you know it’s the same. Do you have the charge? You have the electricity. It’s just in a car rather than in your home at that moment.

Mickey Leech: [00:09:35] Yeah. And of course, you know, then you’re like, Well, wait a minute, now I have I still have my cold beer in the fridge, but my car can’t go anywhere. Right. So you still are going to need to recharge your car when the storm is over. So, you know, you may need a standby generator or you may need solar panels, but at all, it’s going to work together.

Lee Kantor: [00:09:52] Now, are you seeing more people embracing solar?

Mickey Leech: [00:09:56] We’re seeing it in a lot of the regions where we’re seeing higher EV adoption and it’s really around that ecosystem between being able to generate solar electricity through solar stored in my battery and then when I get home at night plugging that into my car and not using the grid to charge your vehicle.

Lee Kantor: [00:10:17] So right now is the adoption like primarily like a certain person of a certain mindset? Is is that kind of I’m the solar person. It’s not gotten to the point where everybody that has good clear view of the sun is saying, hey, this is a no brainer. Let me just pull the trigger on this.

Mickey Leech: [00:10:35] Right. Well, there’s a couple of things. There’s. Local building ordinances are some markets where new homes have to have solar. So that is a requirement, some areas, particularly in California. And then also they’re cost prohibitive for many people right now. But that’s going to continue to improve and you’ll see a higher adoption of it. So right now you’re seeing most electric vehicles are out of the price range for most of the market. And I think in a lot of cases, so is the solar battery ecosystem. But that I think is going to continue to change as time goes here.

Lee Kantor: [00:11:15] So now for you, what is the most rewarding part of this job? It must be exciting to be kind of on the kind of the edge of technology here. Like you can kind of see the future that other people aren’t really participating in yet.

Mickey Leech: [00:11:29] Well, what’s most exciting about this is. Really preserving the core business that we have. We have a tremendous rich legacy with the business and our traditional automotive charging, jumpstarting and so on, and leading leading the organization with working through automotive aftermarket and continuing to serve our base customers while we go and try to create the future comes to home electric vehicle charging. So working with the team is really the most exciting part of that because there’s this natural tension between keeping the old going and improving the old while we really participate in creating the future.

Lee Kantor: [00:12:13] Yeah, you don’t want to forget who got you here.

Mickey Leech: [00:12:16] It’s it’s a tremendously successful business and we’ve got a lot of customers who rely on us to keep very safe, high quality, very reliable products to keep vehicles on the road.

Lee Kantor: [00:12:30] Speaking of which, do you have any kind of advice or tips for folks as we head into winter when it comes to car maintenance?

Mickey Leech: [00:12:38] I would say, and this is not a plug for us, I would say every person for the account of safety and security in your vehicle should have a lithium powered jump starter. These devices are no bigger than maybe two books from the library. And well, for those younger people, the library is a place where you used to get paper books. But so you have a lithium jumpstart. It’s pretty small. It’s like size. Let’s call it two cell phones and it’s got jump starter cables. And you’ll never be in a position when your car doesn’t start when it’s cold or your battery has failed you. You can start the vehicle without relying on somebody to come help and some stranger come to your vehicle and help you jumpstart or sit in there waiting for a tow truck driver to arrive. So my advice is get a portable, lightweight lithium jump starter and put it in your trunk.

Lee Kantor: [00:13:32] And for parents listening out there, that’s a nice gift for your kid when they go away to college or leave the home.

Mickey Leech: [00:13:40] Great point. Great point. I’ve got two adult daughters and that was exactly what they got for Christmas last year.

Lee Kantor: [00:13:46] So what’s next for Schumacher as you kind of grow in the Dallas Fort Worth area? Is do you need more talent? You need more opportunity in the automotive space. I mean, you’re a household name there. I would think. So. What do you need more of and how can we help?

Mickey Leech: [00:14:04] We there’s a couple of areas. I think one is, you know, how can we help? Right. We’re we’re the new kids on the block. And I think this community has worked, works really well together. And it’s a very friendly business environment. So we’re here to participate and be a good corporate citizens. And one of the things that attracted us to the market is the growth and the growing number of people in very talented positions. So we have a design engineering center here, our customer service organization, marketing finance and our corporate headquarters, essentially. And, you know, we’re continue to grow and we continue to looking for talent and helping us develop products in in the electrical conversion space.

Lee Kantor: [00:14:47] And if somebody wants to learn more, have a more substantive conversation with you or somebody on the team. What’s a website.

Mickey Leech: [00:14:54] Schumacher electric dot com.

Lee Kantor: [00:14:56] Well, Micki, thank you so much for sharing your story today. You’re doing important work and we appreciate you.

Mickey Leech: [00:15:01] Thank you very much. It’s nice being with you today.

Lee Kantor: [00:15:03] All right. That’s Lee Kantor. We’ll see y’all next time on Dallas Business Radio.

 

Tagged With: Mickey Leech, Schumacher Electric Corporation

Dr. Guy Hadden With CSL Plasma

October 21, 2022 by Jacob Lapera

Guy Hadden
Richmond Business Radio
Dr. Guy Hadden With CSL Plasma
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Coach-Karena-ambassadorCSL PlasmaGuy HaddenDr. Guy Hadden, Center Manager at CSL Plasma.

CSL Plasma is one of the world’s largest collectors of human plasma.

As a leader in plasma collection, CSL Plasma is committed to excellence and innovation in everything they do. Their work helps to ensure that tens of thousands of people are able to live normal, healthy lives. They are committed to their work because their lives depend on them.

CSL Plasma operates one of the world’s largest and most sophisticated plasma collection networks, with more than 300 plasma collection centers in U.S., Europe and China and employs over 12,000 employees.

CSL Plasma is vertically integrated, meaning plasma collected at CSL Plasma facilities are used by CSL Behring for the sole purpose of manufacture and deliver its life-saving therapies to people in more than 100 countries.

Connect with Dr. Guy on LinkedIn.

This transcript is machine transcribed by Sonix

TRANSCRIPT

Intro: [00:00:03] Broadcasting live from the Business RadioX studios in Richmond, Virginia. It’s time for Richmond Business Radio. Now here’s your host.

Lee Kantor: [00:00:15] Lee Kantor are here, another episode of Richmond Business Radio and this is going to be a good one. But before we get started, it’s important to recognize our sponsor War Cry Consulting Solutions, supporting women to lean into their purpose, craft their vision and crush their goals. Today on Richmond Business Radio, we have Dr. Guy Hadden with CSL Plasma. Welcome.

Dr. Guy Hadden: [00:00:40] Thank you, sir. Appreciate it.

Lee Kantor: [00:00:42] Well, I’m excited to learn what you’re up to. Tell us a little bit about CSL plasma. How are you serving folks?

Dr. Guy Hadden: [00:00:48] CSL plasma is a biopharmaceutical company is what we are. The plasma portion that I’m affiliated with is a division within the larger parent group. We’ve been collecting human plasma for the manufacture of different serums and therapies for treating just a variety of diseases, mostly rare diseases, but nonetheless diseases with for thousands and thousands of people around the world.

Lee Kantor: [00:01:22] So is donating plasma the same as donating blood?

Dr. Guy Hadden: [00:01:27] Sort of. When you go in and you donate blood, they take the whole blood from you. That part is the same here. Where it differs is when you donate whole blood, they’ll take a pint or a liter of blood from you and then they’ll keep that entire amount of blood. And then you can’t donate again for another 56 to 60 days because it takes that long for your body to regenerate it. In the plasma process, we take the whole blood just like, say, the Red Cross would, and we run it through a centrifuge or a four rhesus machine. We separate the blood from the plasma. When I say blood, I should say we separate the red blood cells, the white blood cells and the platelets, because those three items and the fourth item being plasma is what comprise comprises all of the blood that’s in your body. All right. And so what we do is we separate the plasma from those other elements. We give those elements back to the donor IV group, goes right back into the donor, and we only keep the plasma throughout this process. You can actually donate two times a week. You can donate as long as there’s a day in between. So if you donate it on Monday, you can donate again on Wednesday and you can donate up to the two times in a seven day period.

Lee Kantor: [00:02:57] And that’s because you’re putting the less the plasma, everything else is going back into the donor.

Dr. Guy Hadden: [00:03:04] That that is correct. We also supplement with just normal saline. So you’ll get that upon leaving or finishing your your donation procedure. So, I mean, technically, when you walk out of the building, you’re walking out of the building with the exact same of volume of fluid that you walk into the building with. So and then within 24 to 48 hours, your body is going to replenish every bit of that plasma that was extracted.

Lee Kantor: [00:03:36] And then so a donor could do this more often. And then you’re getting that needed plasma more frequently.

Dr. Guy Hadden: [00:03:44] Absolutely. A donor can donate up to two times every seven days year round.

Lee Kantor: [00:03:51] And then is the experience from the donor side pretty similar other than the kind of getting the IV back and getting the fluids back into them.

Dr. Guy Hadden: [00:04:03] Yeah, it’s the you know, if you’ve ever given blood, then the experience is virtually the same. The the cells and everything that are going back into the body are not going in through a different tube like a second needle, any of that kind of stuff. It’s going through the same process. And so through the same tube, the same needle, you only get stuck once and the whole process will actually take a little bit longer than it would for you to donate blood. You could probably donate blood in anywhere from 15 minutes to 30 minutes. It really depends upon how hydrated you are. The process here is going to take you anywhere from 30 minutes to an hour, depending upon the how hydrated you are and whether or not you’re really prepared to donate.

Lee Kantor: [00:04:58] And that’s an important thing also. So if somebody is interested in donating, how would they go about being kind of optimally prepared.

Dr. Guy Hadden: [00:05:08] As far as as far as the the donation process, being prepared really means nothing more than being properly hydrated, you know, eating, eating a decent, well-balanced meal. Obviously, if you eat it in the morning and you come in the afternoon, that meal isn’t going to help you because that meal hasn’t even been absorbed through your body. So it’s one of those things that, you know, for a day or two prior to donating, you know, if you’re eating a decent meal, you’re keeping fully hydrated, then the process goes smooth, it’s fast and you know, you’re in and out of here within an hour to an hour and a half.

Lee Kantor: [00:05:53] And then why should someone consider doing this instead of or in conjunction with donating blood?

Dr. Guy Hadden: [00:06:05] Well, I mean, that’s a great question, and I don’t want to talk to anybody out of donating blood because blood is very much needed as well. Our parent company, which is CSL Behring, and they use the human plasma that we’re collecting and they use it to produce different therapies and pharmaceuticals to treat numerous diseases, you know, that are all around the globe. All right. We we provide these different medications in over 100 countries around the planet. The therapies are different types of bleeding disorders, such as hemophilia, von willebrand’s, disease, primary immune deficiencies, head, a hereditary angioedema, respiratory disease, neurological disorders, autoimmune diseases. Plasma is also used in cardiac surgery, organ transplantation, burn treatments, cancer treatments used in trauma. And then it’s also one of the big things is to prevent hemolytic disease in newborn babies. So the need is there and. The majority of these diseases. It doesn’t necessarily cure the disease, but it provides a much better quality of life for these patients around the world. I’ve spoke with I can’t tell you how many how many different patients that I’ve spoke with or people that are that are actually using these different types of of drugs and therapies to allow them to do the things that you and I normally do and we don’t even think about and don’t don’t consider. So that’s why it’s such an important. Important topic and issue and that we really push for and try to help.

Dr. Guy Hadden: [00:08:09] Unfortunately, to one person that has, say, von Willebrand’s disease, all right, that one person requires up to 1200 donations of plasma just for that one person per year. So, you know, I mean, it’s we can’t make enough of it. All right. Let me rephrase that. The body makes it, but we can’t store enough of it to treat everybody who actually needs the product. And so that’s why there’s just such a push right now to to help as many people as we can. And of course, coming out of COVID, you know, there was a lot of people with the lockdowns and everything that the donations slowed way down and but the need for the product didn’t. And so that’s kind of where we are now, where it’s just created a a supply issue, much like groceries and everything else. And probably the biggest thing between donating blood and donating plasma is when you donate plasma, you have that knowledge that you’re helping somebody. But you’re also getting paid for it. So that’s a nice little perk that and that’s why we say that, you know, it’s it’s good for the great for the individual and good for you because, you know, they get the medication they need and then, you know, you get paid for your time to come and do it.

Lee Kantor: [00:09:46] Now, for folks who are suffering from one one of those diseases, are they typically the first move is to go to family members? I would imagine that’s the first thing that the family reaches out to everybody and say, hey, this is important. Let’s all do this for the sake of, you know, our niece or our cousin or whatever. But like you said, this is something that the general population should be thinking about in order to just do good for others. But also you can get paid. So it’s kind of a win win win all the way around.

Dr. Guy Hadden: [00:10:18] Absolutely. And to be honest with you, that’s what really got me into this in the first place is because of my own daughter. You know, she’s got an autoimmune disorder. I don’t know where it came from. Does it run in the family? But it’s just one of those things that out of the blue she ended up with it. And she’s currently taking some of the medications that that I personally don’t make because I’m on the plasma side. But our company makes and let me tell you, it’s a world of difference between before she started and where she is now. I mean, it’s not going to remove that condition from her. She’s going to have that till she dies, but at least she acts and feels like she did before, before the whole thing happened. So, yeah, absolutely. And when anything hits close to you, you know, it becomes bigger. You know? I mean, it’s crazy that I would venture to say that most people, if you talk to them about plasma, you know, and donating plasma, they really don’t even know what you’re talking about. I mean, this is not one of these these things that have been widely publicized, publicized like donating blood. So that thought really just isn’t automatically their right.

Lee Kantor: [00:11:38] It’s not top of mind, but the need is there. I mean.

Dr. Guy Hadden: [00:11:42] Absolutely. Absolutely.

Lee Kantor: [00:11:44] So if somebody wants to learn more about this, find to see if there’s a place for them to donate, what is the website? What’s the best way to go about getting involved?

Dr. Guy Hadden: [00:11:57] The easiest way to do is just I mean, if you have access to a computer or a phone, just go to CSL and that’s really all you have to put in a CSL if you want. You can put CSL plasma, which is our specific department of CSL. But either way I’ll get you to it right there on that website. There’s a spot in there, you know that you can see all of the different centers. We have over 300 centers in the United States, we have over 900 centers around around the globe. You can pick a state, a city and all of the places within that geographical area and get addresses, phone numbers and everything to that particular CSL. There’s even a link on there. You know, for careers, if you’re looking for a job, you know, if you want to be within this industry, you know, and the jobs are listed the exact same way, so you can do it by state by city and, and just kind of go through right here in the Richmond area. We’ve got two two centers, one in Henrico and one in Richmond, and then we’ve got one down in Norfolk. So if you’re in the Richmond area, we’ve got one one within an easy driving distance to you.

Lee Kantor: [00:13:15] And like you said, you know, if you want to do this, to do to do good, sure do that. But if you want to do it to earn some extra money, I’m on the website right now. It says you can earn up to $1,000 in your first month.

Dr. Guy Hadden: [00:13:30] Absolutely. Absolutely. You know, and every month you see once you once you become a new donor. All right. Basically your first eight donations is what’s considered a new donor. All right. So you can make anywhere from 800 clear up to 1200. All of the centers have different promotions going on each month. Then once you become a qualified donor, then obviously those those numbers drop a little bit. But you go from making $800 in your first month to making five or $600 in your second month. And virtually you can do that year round. So I mean, I have a lot of donors that come in and they basically treat this as a second job. You know, I mean, it’s a couple of hours of your time, you know, two times a week. And you make five, $600 a month. I mean, it’s pretty hard to beat.

Lee Kantor: [00:14:30] Yeah. One more time. The website I was on CECL plasma dot com. That’s where I found this information. Is that kind of a clearinghouse for this?

Dr. Guy Hadden: [00:14:39] So that one more time I’m sorry.

Lee Kantor: [00:14:41] I was at CECL plasma dot com. The letter C, the letter S the letter L plasma plasma.

Dr. Guy Hadden: [00:14:50] That is correct, yes.

Lee Kantor: [00:14:53] Well, thank you so much for sharing your story today. You’re doing such important work and we appreciate you.

Dr. Guy Hadden: [00:14:59] Well, thank you, sir. I appreciate the opportunity to be here and even talk about it.

Lee Kantor: [00:15:03] All right. This is Lee Kantor. We’ll see y’all next time on Richmond Business Radio.

Tagged With: CSL Plasma, Dr. Guy Hadden

Jason Reep With The Employers’ Association

October 21, 2022 by Jacob Lapera

Jason Reep
Association Leadership Radio
Jason Reep With The Employers' Association
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TEAJason ReepJason Reep joined The Employers’ Association in 2015 as Director of Learning & Inclusion. In that role, Jason lead the Training & Development activities, oversaw the Association’s Affirmative Action services, and provided coaching, mentoring, training and consulting support. Jason was named President by the Board of Directors effective September 1, 2018.

Prior to joining TEA, Jason worked in the healthcare field and at a “sister” employers association in Seattle, WA. Jason’s experience includes over 20 years of Strategic Inclusion & Diversity work accomplished through his activities in Training & Development, Organizational Development, Coaching, and Human Resources Consulting. Jason has worked with employees at all levels within manufacturing, healthcare, non-profit, educational/governmental and service industries providing coaching for executive leaders, development for supervisors and managers and a variety of training experiences for hourly and contract employees.

Jason was graduated from the University of Cincinnati with a BA in Psychology then attained a MEd in Human Resource Development from Xavier University. He has been a Certified Association Executive (CAE), a SHRM Senior Certified Professional (SHM-SCP), and a Senior Human Resource Professional (SPHR).

In addition to his role at The Employers’ Association, Jason has been an adjunct professor at Grand Valley State University (Human Resources) and serves on the Board of Directors for Grow, Health Net of West Michigan, and The Employer Associations of America (EAA). Jason is also a past member of the Experience Grand Rapids Diversity Advisory Council and the WGVU Engage Inclusion committee.

Connect with Jason on LinkedIn.

What You’ll Learn In This Episode

  • Leadership Skills
  • Embedding Diversity, Equity, & Inclusion into organizational strategy
  • Development through training AND coaching
  • Balancing tactical and strategic work in small organizations
  • Human Resources as a strategic business function

This transcript is machine transcribed by Sonix.

TRANSCRIPT

Intro: [00:00:02] Broadcasting live from the Business RadioX studios in Atlanta, Georgia. It’s time for Association Leadership Radio. Now here’s your host.

Lee Kantor: [00:00:20] Lee Kantor are here another episode of Association Leadership Radio and this is going to be a good one. Today on the show we have Jason Reep with the Employers Association. Welcome, Jason.

Jason Reep: [00:00:32] Well, thank you, Lee. Glad to be here.

Lee Kantor: [00:00:35] I am so excited to learn what you’re up to. Tell us a little bit about the employers association. How are you serving folks?

Jason Reep: [00:00:42] Yeah, so so we’re in association with about we serve about 400 members and our members are our businesses. So they may range from very small. We actually have a few of our members who are just a couple of people, and then we have some of our members who are thousands and thousands. Our average, though is probably around 100, 150 employees, and then we provide support to obviously our members. But our responsibility really is to the business community as a whole in the sense that we really want to help employers with those people related aspects of a business. So the human resources component and and then we we have a number of ways that we attempt to achieve that. We do a lot of research. So today we just released the areas we’re in West Michigan. So the area is largest wage and salary survey that we do on an annual basis, and we do a number of other surveys to really provide data so that those businesses can make good strategic decisions in their various decision makings that they’re making for around people, but also lots of strategy decisions. We do we do a lot of development. Leadership development tends to be one of the largest areas.

Jason Reep: [00:02:05] Obviously we develop a lot of human resource professionals, but we also have a number of other soft skills and hard skills trainings that we offer, offer coaching, teambuilding, all sorts of things like that. We do a number of projects with our members and then feed that some of those trends that we tend to see back to our to the community. So we do a lot of, let’s say right now what’s really big employee engagement surveys and a lot of compensation work where organizations are really reevaluating their comp structures, setting them up if they don’t really have a good structure. But with engagement, employee engagement, obviously they’re trying to keep their employees, trying to attract employees. We have a number of other resources, networking opportunities. We do a number of roundtables with about five HR roundtables around the around the area that we serve. We have a diversity equity and inclusion roundtable, safety roundtable, CEO Roundtable, Young Professionals. So we have just a number of ways in which we’re trying to develop those professionals within their organization so they can better serve the organizations, strengthen those organizations so we ultimately can strengthen the business community.

Lee Kantor: [00:03:19] So what is the origin story for this association? What how did this come about?

Jason Reep: [00:03:25] You know it. So there are a few things that. So we are we are there are other employer associations around the country. And we all have very similar stories where there were employers who were working to address challenges and concerns, usually with regard to employment issues that they felt like they could do better, collaborating with one another versus. And even some of that was purchasing and things like that. But to be able to work together to really strengthen those those businesses and the needs that they had and they all said we all have these same kinds of needs, whether it’s labor negotiations or or different challenges. Like I said, purchasing might be some of the pieces. So we had a Grand Rapids area where we are. We had a lot of furniture manufacturers out here who most of them are, who originally kind of banded together to create the initial what became the employers association.

Lee Kantor: [00:04:32] Now, at that time, it sounds that it was very collaborative, that that people were open to sharing. And it wasn’t one of these situations where they were looking at this information as this is our secret sauce and we don’t want anybody else to know it. Are you finding that that this group is still that way with that mindset of sharing?

Jason Reep: [00:04:52] Yeah, and I wouldn’t necessarily say that everyone’s always been 100% open, right? So there’s opportunities for where people are going to collaborate. And I’m sure that was long ago, you know, that that those folks kind of came together. It was 1939, right? So it was long before my time to kind of do that. But to answer your question about kind of current day, absolutely. I mean, we have these roundtables where folks are going to say, here are some of the things that we would like to do. Are any of you doing this or what Have you seen results, great results from these particular pieces. And in addition, you know, here are some of the challenges we’re having and what are some techniques to to address these those challenges. So in those particular areas, absolutely. People are are willing to share because they know it’s this give and take that I have to come in with the ability to be open and honest about what’s going on and then other people are doing the same. And so then we all can grow and develop and learn. And then when we talk about these surveys that we do, people are very willing to share because it’s all done through a third party, through us. We don’t report out any specific information anybody shares. We don’t report some data if we don’t have there are certain criteria three, four, four some results. Three companies have to have participated or five companies or ten companies have to have answered a particular question. So you can’t try to identify who which companies might have said what or anything like that. So because we take such great care in the data and in how we manage the conversations, people are very, very open organizations and those leaders and those organizations are very open to sharing as long as they feel like that this is benefiting them in their community, they’re very open to sharing that information.

Lee Kantor: [00:06:51] Now, you mentioned earlier something about coaching. Now in 1939, there probably wasn’t a thing called coaching, at least formalized to the way that it is today. Are you seeing coaching as more and more of a kind of a must have perk almost for folks rather than just something that at one point was just for the highest level of people or it was kind of remedial for the person they were trying to fix because they were doing something wrong.

Jason Reep: [00:07:19] Yeah, yeah. It’s a good point that coaching has really changed, right? So coaching back then probably was a little bit more like because I said so or you know what the consequences are. So that might have been a coaching conversation. And so yeah, so there’s we still see both of these developmental opportunities to coach right where we’re going to help somebody maybe move to the next level in their career within the organization or somebody who might have an opportunity to kind of grow and develop a particular skill set so that they can become more valuable in the organization. But we also still see organizations that are like, okay, we have someone who has some challenges and they really need some more one on one time to address their inappropriate behavior or their inability to manage time or whatever might be the case. I would, though, to answer the other part of your question. I would say that we have absolutely seen an increase in and what you might consider to be kind of that professional coaching, that developmental coaching, whether it’s executive. Obviously we do a lot of executive coaching, but we’re doing coaching with even what folks might say is individual contributors.

Jason Reep: [00:08:38] So they may not even have leadership roles, but they have an opportunity to maybe move into other roles, and coaching really offers much more one on one again, whether it’s whether it’s one on one actually, which a lot of our coaching is, but we also do group coaching. But but it provides that opportunity for for employers to provide that skill development and that awareness and that in that knowledge to maybe a group of people in a way that’s much more specific than a training, which may be a great content, great skill development, but not unique to what their needs are. So if you’re in manufacturing, that might look different than if you’re in a nonprofit, which is going to be different than maybe in a tech environment. And so and we serve we serve all of those industries. I mean, we serve many, many industries, health care and on and on. And so each of those when you provide that coaching, you get to get very specific about the skills that are going to need to be successful in those environments.

Lee Kantor: [00:09:48] Now, are you seeing there’s a lot of lip service to. Diversity, equity and inclusion. Are you seeing more and more companies really make some headway in this area and really have that representation throughout their organization, not just in certain kind of corridors?

Jason Reep: [00:10:07] Yeah, you know, it’s it’s very humbling to see the number of employers who really want to make a difference in this particular area in diversity, equity and inclusion. You know, and some of them are savvy enough to be able to say, you know, if we do this well, then there’s also business benefits to it. And then there’s really a large number of them who are like, we just want to make sure that we’re also creating the environment that people want to come to every day. Right. And that they can and that they can really excel and do their best work in every day. And they don’t have to deal with stuff. So I think, you know, that there is a mixture of very strategic. And when I’m describing that, I don’t mean it to be like in some sort of manipulative way. They’re doing it for the right reasons, but they’re saying there’s other there’s other benefits. We could do a better job of marketing to folks that maybe we haven’t marketed to. We might be able to extend our recruitment areas to places that we haven’t necessarily done that before. And so they’re beginning to think about DEI efforts as a more strategic and not just necessarily the right thing to do. But I would say that there are more and more that we are working with that are not just doing the minimal amount because we also help people with compliance so we can remind them what do you need to be doing? Like what’s what are the minimum amounts of equal employment opportunity that you need to be working on? And we write affirmative action plans so we can run demographic data on an employer that that needs that kind of stuff so we can help them at that level. This is usually well beyond just kind of the basics and the the minimal that they need to be doing.

Lee Kantor: [00:11:58] Yeah, it’s amazing to me in this day and age where there is such a, you know, emphasis on acquiring and keeping talent that some companies websites, when they just have the leadership and it looks like it’s all one group, they’re not even like it’s just, you know, it’s just like a bell. They’re ringing to say, hey, this is who we serve and this is who these are the people important to our organization. And they’re not even like a company could just just go in their website and look up leadership and then you’re that’s that’s a that’s a branding opportunity.

Jason Reep: [00:12:38] Yeah, absolutely. And the reality for a lot of these organizations is they’re like, okay, here’s where we are right now, and our leadership doesn’t turn over frequently and we don’t have a lot of opportunity to add new roles into that leadership mix. So you definitely see that that is one of the slower areas to to kind of visually see that there might be more diversity in there. So those organizations often are saying, okay, we will continue to work on becoming more diverse in our workforce and definitely in our leadership when the opportunity arises. But what we can do in the meantime is ensure that we are creating the right environment and inclusive environment that welcomes and values and helps people feel like they belong there. That when they when when the more diverse folks begin to work in the organization, they’re not kind of like, this is a weird place to work because nobody understands me or sees value in what I’m doing. So some of those organizations that are less diverse at their leadership level still are doing a lot of work, but it’s just not going to be seen for some years because they don’t have the opportunity to do that even though they want to make a difference.

Lee Kantor: [00:13:55] Now, isn’t this an area where this is where your organization really could help and make a difference?

Jason Reep: [00:14:02] Yeah, Yeah, definitely. I mean, we we have a lot of resources that we don’t have a magic bullet for anything, right? So if you if you were to think about all of this stuff around diversity, equity and inclusion, we work with folks on that people are struggling with how do we keep how do we find people? How do we keep people? Are we paying people appropriately? All of the things that you say, What are the biggest challenges right now for organizations around that people side those? We’ve got our hands in all parts of it. Does your handbook speak to employees in a particular way that is welcoming and and sets the tone for what kind of culture there is there and what kind of interactions people. We’re going to have all of those types of things are so, so important. And and to pull out just one component of it is is a challenge. And so when we when we look at the way that we work with our members, their members, this is different than a transactional client customer relationship. So we are very much wrap around our members and say, how do we help you, you know, kind of in a multi-pronged approach, get to excellence, right? And what is it that you need? And you can’t do all of it at the same time. And so how do we how do we scale it for your size? And then how do we put together a timeline for what can be done when so that you can make continuous improvement and progress toward the work that you are wanting to achieve? What are the goals that you’re looking for? And so that would cross over any of those dimensions that we had talked about in workplaces.

Lee Kantor: [00:15:49] Now, are you seeing that more and more organizations are looking at HR as a strategic business function rather than like a cost center or kind of a necessary evil that that that they are getting a seat at the table? Because to me, they’re the ones are there at the heart of the culture of the organization. They’re the human component.

Jason Reep: [00:16:10] Yeah, yeah, definitely. I think that we have a good mix of our members who really are saying we’re elevating that role to something that thinks more than just have we filed the right paperwork and kept up on time cards. And so so there are a lot of folks who are really elevating that role and the responsibilities that go along with elevating that. Right. So there are a lot more strategic h.r. Thinking people, people who understand the business, not just the individuals that are in the organization and the and the requirements to stay in compliance. But i would say that there’s challenges, right. There are there are organizations who are like, we’d love to do that, but we don’t have the money to pay somebody to to be a more strategic person. We don’t have that much work for them to do. We’re a very small organization. And so we we tap into those HR folks all the time, but they’re not necessarily the strategic arm of the organization. So I think there is there’s a mix and often the type of business might have something to do with that size absolutely has to do with that. And so so it is a mix. But to to answer kind of the bigger, broader question, even outside of our specific members, we can look in the community and you can absolutely see that there is not only elevation of these HR professionals to do such great work in their organizations and to have huge impact, but recognition of like HR people are beginning to be recognized within their organizations as a key component. And as you said, more than just a cost center or a place that people go when they have problems. So I would say, generally speaking, I mean, there’s certifications that people can get as professionals that really indicate, yeah, I take this serious and this is this is something I want to do and I want to do it in a way that elevates the organization from where it is right now to what the vision is.

Lee Kantor: [00:18:33] Now is leading an organization that serves this group. What are your kind of maybe tricks or not tricks necessarily, but tactics you use to create that engagement and to create the environment that people want to go to these meetings. They want to participate, they want to be a part of it, and they see kind of a bigger why? Because it sounds like this is one of those associations that people look forward to going to the meetings because they’re getting so much out of it, not only education, but also just it feels good that you’re helping, you know, affect so many people.

Jason Reep: [00:19:11] Yeah. Yeah. I think that the the our history has and continues to be very strong in relationships. Right. And so we we we start with phone calls. If we need to reach somebody, we’ll start with a phone call before just just hitting someone with an email or. Right. So it’s very much about we know you, we like you, we value you and what you contribute to our community. And so we have honest relationships and honest, deep levels of respect for for our members. And again, in a way that is a member relationship. And so I think people recognize that and appreciate that. And so you’re right in the sense that the folks are excited to engage with us and to do things with us and trust us, right? I mean, you don’t get to a level of trust without people knowing you, people interacting with you, watching your for your integrity and those types of things. So our ability to really have those very deep relationships with the businesses in our area, I think adds to people’s excitement, enjoyment, appreciation of the work that we do.

Lee Kantor: [00:20:38] So what do you need more of? How can we help you?

Jason Reep: [00:20:41] Yeah. You know, I mean, because we’re a member based organization, we members are what help us do what we do. So I mean, the rates that we I’ll just mention this, the race that we might do a project for for someone at our kind of below market rates and people sometimes will be like, well, you can’t be doing a great job if you’re doing that. And we’re like, We do. But because we have members who help us make that possible. So we’re not we’re not making our money simply by charging a fee for somebody to come to a training or something like that. So members and we serve you know, we serve primarily the West mission. There’s like 15 counties in West Michigan that are where about 94% of our members are. But because we can do work with people, we can write somebody’s affirmative action plan, you know, from outside the state or something like that. So we can do work with people who are not necessarily in the state. So we have members who are out of state and we still provide them the same opportunities. They can still come through training, they can still have access to the data points that we give. So so we we have that as as a a desire to continue to strengthen and engage with the community here.

Jason Reep: [00:21:58] We’re also part it’s just probably worth noting, we’re part of a larger association of employer associations and those that that Employer Association of America represents many, many states throughout the United States. And so if somebody’s listening and they’re not in West Michigan and they’re like, Oh, I think we might have an employer association near us, you know, they probably do. We’d be happy, of course, to work with them and help them. But because we understand culture so well in the communities that we serve, somebody might say that might be valuable for us to have an organization, another employer association, who understands the the culture of the community that we’re in. And so they may choose to go to a more local association near them. But we always value an organization who says, Yeah, we want to be a part of the employers association and whether whether they’re here locally or not. So if you say, how can you help get the word out? I mean, for a long time, probably like many associations, you know, you say things, you hear things like, oh, you know, you’re the best kept secret that I have. And I’m like, But we don’t want to be a secret, right? We’d like the people to know about us. So yeah.

Lee Kantor: [00:23:11] So if somebody wants to learn more, where should they go?

Jason Reep: [00:23:14] Jason Yeah, our website is W-w-what. Tgr So the employers association Grand Rapids, so t ag are dot org and on that on the site, there’s a number of places that you can learn a little bit more. I would say just start in the about us tab. The about us tab gives you information about what we can do or what we do do, but what we can do for any, any organization, whether they’re a member or not, because we serve non members, because of the dues that we have from our members, that helps us subsidize some of those costs and whatnot. But then you also see, you can see on that page what are the benefits of membership, right? So for example, the roundtables I told you about, that’s only open to members. So if you want to engage with us on some things, we can do that whether you’re a member or not. Other things you look at what are the member benefits and you’ll find things that are unique to to joining the association. And then there’s a obviously a joint now button down in there that can tell you how to calculate your dues and then you can get signed up. We’d be happy to help anybody who’s interested in that.

Lee Kantor: [00:24:25] Well, thank you so much for sharing your story today. You’re doing such important work and we appreciate you.

Jason Reep: [00:24:30] Yeah, I’m just I’m very grateful for the opportunity to to to be here to lead this fantastic organization that’s been around for so long and really just always excited to see the opportunities that we have to serve the businesses in this in this area. And I appreciate the opportunity to talk about it. I love talking about our members.

Lee Kantor: [00:24:52] All right. This is Lee Kantor. We’ll see you all next time on Association Leadership Radio.

Tagged With: Jason Reep, The Employers' Association

David Aferiat With Trade Ideas LLC

October 21, 2022 by Jacob Lapera

David Aferiat
Atlanta Business Radio
David Aferiat With Trade Ideas LLC
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Trade Ideas, LLCDavid AferiatDavid Aferiat, CoFounder and Managing Partner at Trade Ideas LLC.

He helps FinTech product and marketing managers grow and retain their trading communities with content designed to make better market decisions.

Trade Ideas was founded in 2003 by a team of financial technology entrepreneurs who had already been leaders in the Self Directed Investment movement. Investors were looking to manage more of their own money instead of having other people do it for them for a fee.

Fueled in the 90’s by the overall technology boom of the Internet, online trading brokerages like E*Trade and TD Ameritrade allowed investors easy access to the market. Other types of brokerage firms sprung up to cater to the more active investor, sometimes known as the “Day Trader”. People looking at the market were desperate to find good stocks. The question is, how do you catch them, as they happen in real-time? The founders decided to call the new company Trade Ideas to distill it to the very basic essence of investing. Every investment first starts as an idea, and when it is placed, it becomes a trade. Hence the name Trade Ideas.

Connect with David on LinkedIn and follow him on Facebook.

What You’ll Learn In This Episode

  • The problems they solve and what impact they have
  • Active investors in the current market

This transcript is machine transcribed by Sonix

TRANSCRIPT

Intro: [00:00:04] Broadcasting live from the Business RadioX studios in Atlanta, Georgia. It’s time for Atlanta Business Radio, brought to you by on Pay Atlanta’s News Standard in payroll. Now, here’s your host.

Lee Kantor: [00:00:25] Lee Kantor here another episode of Atlanta Business Radio, and this is going to be a good one. But before we get started, it’s important to recognize our sponsor on pay. Without them, we couldn’t be sharing these important stories today on the Atlanta Business Radio. We have David Aferiat and he is with Trade Ideas. Welcome, David.

David Aferiat: [00:00:44] Hi, Lee. Great to be with you. Thanks for having.

Lee Kantor: [00:00:46] Me. Well, I’m excited to learn a little bit more about trade ideas. Can you share a little bit about that mission purpose?

David Aferiat: [00:00:53] Yeah. Yeah. Our mission is for a 19 year old fintech company, constantly innovating. And our mission is pretty simple. It’s to help anyone that’s in the US equity markets make better decisions.

Lee Kantor: [00:01:06] And then how does one do that with your service?

David Aferiat: [00:01:09] Yeah. So, you know, a lot of active investors, a lot of traders deal with an onslaught of information and we try to organize, curate that information, turn it into powerful decision making guide rails for for, for better decisions. So what we do is we spot opportunity oftentimes where no one else is looking in places before anyone else that can that can direct them to. These are opportunities that are happening in the market. Sometimes they’re short term, sometimes they’re short term. They can be intraday, sometimes they’re long term. For us, it’s maybe swing trading types like two or three days to even a week in length. But either way, when you make a decision in the markets, it’s good to have the guardrails of like this is the stop loss where the whole idea fails, you should get out, preserve capital. And then there’s other price points where we have a first profit target where you might say, okay, if it reaches this level, this is where I can take my principal out and let the the profits ride or I can double down and increase. It helps we help with those kinds of decisions.

Lee Kantor: [00:02:11] And then who is the buyer of this? Is it a software? Is it a machine? What actually is it?

David Aferiat: [00:02:18] Yeah, it’s a it’s a SAS model. So it’s a subscription as a service. And anybody with any amount of experience, although the ones who tend to stay with us and find us are ones who are well on their journey of having understood the markets, they know how to place a trade and they’re just starting to understand their own preferences for what they like to see. And we accent that and then we start to show more information based on what you like to you and again in a really timely manner. What’s what’s the main the experience of using trade ideas is to give back time, time that is usually spent by traders. You know, the night before preparing for patterns, looking for patterns, marking charts and saying, okay, if it makes if this chart, if this stock reaches this price, I’m going to I’m going to buy it. But somehow during the markets, we all get distracted by the day. You might not be able to have your eyes everywhere they need to be. And trade ideas is like eyes on the market and it will find you setups that you don’t have to spend any more time looking for the night before or setting up for. We bring you these opportunities and they’re matched to, again, your preferences. You can design, you can actually it’s it’s a very robust tool. You can design your own strategies, you can rely on the ones that we have and that we test.

David Aferiat: [00:03:35] We even have a machine learning AI that actually runs through about 70 or so simulations and then it every night does this optimization exercise and then right before the market will publish, okay, these are the six or so seven algorithms that I’m going to use to look at the market today. And it’s the result of the previous day’s market, plus all the history that it’s crunching. And it’s no different than we’re in the baseball season, right? So in the playoffs and it’s no different than a a manager saying, who am I going to who’s healthy enough to be on the field, who’s on a hot streak, and what do they set up? Well, against the opposing pitching and so forth. They meet all that criteria. They go on the field and play. And so these six or seven algorithms are will produce ideas during the day, and some of them may not conform to the way our individual subscribers trade. So they take them or they leave them. But the idea is that here’s a co pilot who is understands tons of information about the market and is condensed it down into a view that it’s looking at to find opportunity. And you can ride that wave as well or you can look at even other strategies that we create from our data scientists and people that we have using the tool for for decades that designing these strategies.

Lee Kantor: [00:04:53] Is your ideal client, the individual active investor. Is it a firm that is managing other people’s money is a combination.

David Aferiat: [00:05:03] Yeah, it’s a it’s been a combination, but by and large part it’s the individual active trader. It’s someone who has a a brokerage account and actively trades, takes time out of the day to do so. We have dentists or lawyers and people who are actively engaged in the markets again for that time savings are looking for. I’ve got a few. To engage with the market. I want to know. I want to understand how the overall market is. And I want to understand what. What are some of the ideas that that I can take advantage of and do so in a way that protect me? It’s not just a lot of services will help you get into a trade. Not many will help you get out. And we do just that. So when you make a decision, you understand where the exit is and it enables a lot of people to to take advantage of the market in a new way without having to put money into a 401. K and let someone else manage it. I’m not saying to do that with your entire portfolio. In fact, I’m not giving any investment advice at all today. But what I am saying is that with a tool like trade ideas and with the allocation, if you, if you will, of what what someone would plan to invest in the market on an active basis, our tool is the perfect solution for finding these setups.

David Aferiat: [00:06:16] And we have some creative ways of visualizing the data. Like, for example, we’ve figured out a way to instead of looking at like 12 charts and scrolling through each one and trying to understand, well, where is the activity in this chart? We’ve condensed it into one viewing space and we make it look like a race and it’s got the stock logo, the company logos as on this kind of starting line and the movement of these of the race over the course of 10 minutes or 15 or an hour or however long you set it, it will track what, what what stocks are racing ahead of the others. And you think, well, how is that different than looking at like a data table? Well, in a data table, our eyes go to the very top row and they say, well, who’s the leader and who’s maybe the one after that? But what you don’t see is the movement further down that data table of stocks that may be moving faster or rising to the top. And this visualization that we have, which we call a stock race, actually shows you what’s what’s in the undercurrent, what’s what is happening within that time period, 15 minutes, an hour, however long you set the race for. And it will show you movements in a data table that you just wouldn’t see.

Lee Kantor: [00:07:30] So what was the genesis of the idea? How did this kind of what’s the origin story.

David Aferiat: [00:07:36] Origin story? Well, it came out of pain. Oh, as most great ideas do, pain on multiple levels. It came from this kind of frustration of, as I was mentioning before, like the time that I would spend and many others would spend looks at creating, how are we going to deal with the market the next day when these ideas come up and we’d mark up charts, we’d have, I mean, at the time printouts and other things and notes that we would have about what charts we were going to look at. The so the scanning tool that we have and not a screener, by the way I call a screener is something where you can find on almost any site that says what’s the top five gainers of the Nasdaq or the top five stocks performing today? Those are screeners. They screen information to show you a result. But scanning is a different tool. We are scanning is a different act. It’s actually going across all of the it’s going across all of the issues in the market, all of the stocks in the market to find the patterns that it’s looking for that either have been set, they’ve been requested by by you, the user, or by us. It’s scanning and filtering that way. Screener isn’t quite the same. But the pain that this came out of was basically we wanted an unregulated tool.

David Aferiat: [00:08:58] So we did want to create a brokerage. We wanted to create a easy to subscribe to tool that gave insight as to what was interesting in the market. And a lot of people, when they use the tool, often come to us and say, well, what can this tool, what can trade ideas tell me about Apple or Tesla, for instance? And we can say a lot about what Apple and Tesla is doing. But if that’s what you’re looking to trade, you don’t use trade ideas. You look for trade ideas when you say, well, Apple and Tesla aren’t doing anything today. What is it that’s moving and what is it that I can take advantage of? Instead of waiting for Apple or Tesla to do what I want it to? And that’s another problem that we saw with like these are the stocks that are actively doing something. And in fact, all of our analysis is based on what our stock’s doing that on a statistical basis are unusual for versus it’s normal behavior. I’ll give you one more. I’ll give you another give you an example. So we use a concept called relative volume. And so we understand and we track. The volume for Apple or for a pharmaceutical stock say we know what the normal volume of for Apple, for instance, is as of 11:00 in the morning to, you know, an hour and a half into the trading day.

David Aferiat: [00:10:17] And if it’s if today’s normal volume at 11:00 is normal for what, the first hour and a half of trading is for Apple, but we don’t really pay attention to it. But if Apple’s volume in that first 90 minutes is three times or four times or any amount really above what it normally trades, that relative volume is an indicator that we look at to say something unusual is happening in this particular stock because it’s got more than usual volume in it up to this point in the day. And we are making that calculation constantly across every single stock. It would take a lot for Apple, for instance, to trade like 17 times more than what it normally trades. But there are other stocks that are smaller, obviously a smaller cap stock. We’re 17 times 30 times what it normally trades isn’t. So I mean, it’s extremely unusual and and possible because it’s a smaller stock and not that we trade. Just do we look at only small stocks. We just look at whatever is unusual statistically from how it normally behaves. And then we start putting a lot more real time analysis on this so that. In real time if you’re between patients or if you’re doing when you need to see this information. We are tracking it in real time to show you.

Lee Kantor: [00:11:30] So when you have kind of the the technology figured out, which is a challenge, obviously unto itself, how do you know there’s kind of a market fit? Like when were you getting clues like, hey, you know what? There’s a bunch of people that that would be open to using and purchasing and would value this enough to pay money for.

David Aferiat: [00:11:55] Oh, I mean, you know, again, the experience is if this if this tool can save me money and it can point me in the right direction. I mean, we have we have subscribers who pay for their year or their month of trade ideas, you know, in a single trade.

Lee Kantor: [00:12:10] Right. But at the very, very beginning, when you’re like, okay, we’re going to solve this hard problem to create the software. Did you solve it before you knew for sure that there were people there or was it a build it and they will come situation?

David Aferiat: [00:12:26] That’s a good question. When we started 19 years ago, there was a need for this and there were some tools out there that we that we looked at and compared to what we thought was the ideal that we were building and said, okay, these are lacking. They don’t for instance, these don’t track all the stocks, they check the track, they automatically make a cut and they say, Well, we’re only going to trade the most active 100 stocks. And we thought, well, we can do better. We can go beyond that. And I will tell you, the other partners that that that I co-founded the company with, they are the two partners. We all have our kind of divisions of labor. And one partner is kind of introverted, as you might suspect. And he’s really in charge of the architecture of of how all these servers need to work to with each other and the different jobs they have to do and putting all and working together to take in information, analyze it, and then meet requests that our customers are asking for and sending that out to each individual subscriber.

David Aferiat: [00:13:32] All this in real time, of course. And and now with the cloud, we’ve made that transition with that arm, with the architecture. You know, it’s constantly in need of evolution. But he is his background came from defensive from the defense industry. And he was like, rather than making like systems that track and kill, I feel much better. I can sleep at night if I can create something like engaging in the stock market where there isn’t so much literal physical carnage. And then my other partner is kind of like the Bill Gates. He’s very much he has the longest amount of experience trading among all of us and understands how the tool has always needed to be constantly evolving to to, to, to not only make his demands and needs as to what kind of information would be useful to make a good trading decision. But two steps ahead, like what’s the next thing that we need? And that’s taking us into some not just within equities, but now the plan is to also do this with cryptocurrencies as well.

Lee Kantor: [00:14:37] So once you but but so at the very beginning and so someone has an idea and they in themselves, they see I’m the power user that I want this, these are the things that I would want as a power user of somebody that could really benefit. And I wish there was this thing that trade ideas solves. At one point, did you start putting it out to the real world to get kind of that market input, to say, you know what, this we are on to something. Look at the demand of this is, you know, they just have to be educated that a tool like this exists.

David Aferiat: [00:15:10] Yeah. And when we started the the vision, the tool, the arc that we’ve taken was so much simpler. I mean, it was when we first started, it was just web based, it was a website. You had a few indicators that you would pick like filter the market based on price, based on some volume, based on some industry perhaps, or based on some earnings percentage growth rates. And then boom, Let me see the list of stocks and we have it color coded and we had it and it was very simple. And that’s where you have to start. I think we learned from previous companies and experiences that we had is that a lot of companies hold hold back the software because there’s just one more thing to add. If we can add just just one more feature, If we can do this one more thing, then we’ll release it and it’ll be perfect. Well, it’s never perfect. You have to. You have to. It’s vaporware until you actually put it out there. Then it becomes okay. Working useful software and your customers guide you. The reaction, seeing it live also guides you and and and boy I mean we went from so for example we went from a simple website where we had a few indicators to growing the list of indicators that led to a complexity of, well, how do we put all this together? Well, we have to do some of that ourselves for our customers.

David Aferiat: [00:16:32] So we started putting together combinations. And then the question, the feedback was, well, how do we know this is good? And in fact we would take a look and say, Well, it was great when we started it. Two weeks, three weeks later, the market’s always changing so it’s not as good now. So we created a backtesting tool to say, okay, if it worked in the recent history, we might suspect that it would continue to work. And we gave that backtesting tool capability to our customers. And so they started doing their own back testing for strategies that they would like to put on. It’s still. So that adds a little bit more complexity and people would rapidly find that, you know, the things I’m coming up with mixing indicators and alerts and filters to try to create a strategy. The backtesting tool is telling me that this is awful and so that it’s true. What you’ve created is terrible and even again, forced on us the ability to say, Well, for our customers sake, we need to be using this backtesting tool that we call the oddsmaker. That’s still part of the trade ideas. We need to find what’s working for our our customers and give that to them. And that proved the way.

David Aferiat: [00:17:41] That oddsmaker was first built to be a pretty laborious process because we had to do the iterations ourselves, hit the button, manually, see the report and kind of tweak it. And the AI and the machine learning was born from that process. It was like, Well, rather than us keep doing it manually, let’s turn this over to a system that can learn and evaluate and actually change the strategy and the settings within that. In order to create a more optimized result. And so and so that’s what it does. It creates it does millions of calculations and millions of simulations in order to arrive at. Yep. And the result is the market’s always evolving. So out of these 70 or so strategies that the there’s only six or so that are picked, the rest are just they’re great strategies at one point, but they have decayed as the market has evolved and they may come back and as if they come back. I mean, the system is looking at all of them. So it will recognize like, okay, this this particular strategy not seen for three or four weeks, is now actually ascending in performance. And it will make at some point it makes a cut or it doesn’t and says, okay, this is this is now a lens through which it’s going to view today’s market activity.

Lee Kantor: [00:18:52] So it must be pretty exciting to have seen it kind of in a more rudimentary tool to the robust tool that it is today. I mean, probably the vision was always there to be what it is today, but you’re seeing the growth over time of the evolution of it for sure.

David Aferiat: [00:19:09] And we have a saying. It’s like, how do we deliver for our customers the most value on the first impression? Because that’s all you have. You have one chance to really make a great impression and you’ve got to show the tool very quickly. Can this this is going to this is going to help me. I can use this because active investors and traders, they’re they’re very set in your ways. It’s like anybody who’s going to excel in any particular endeavor in life has to have routines or has to be set in their ways for everything else in their life so that they can just focus on what they’re going to excel at. So, for instance, you know, a Olympic swimmer has got to be very set in their ways about when they go to sleep, when they wake up, what food they’re going to eat, when they eat it, when they practice, how often do they practice so that when the time comes to actually swim in the heat, everything is focused on on those variables. It’s no different than trading. I mean, you have to be set in your ways about what’s the technology, what’s my monitor look like, what are the times that I have to make these trades? What tools am I going to use? Do I belong to a community, and what kind of input am I going to get from that community? Do I get ideas from them? Do I get help on regulating my ego? Do I exercise enough? Do I work out? There’s tons of considerations that go into anything we want to do that have to be set so that what we want to excel in and the variability that’s within what we want to excel in, we can react to better trading is no different.

Lee Kantor: [00:20:42] Now in growing a business like yours from an idea to where it is today. Were you part of any communities or were there any mentors that helped you get to this level that you’re at today?

David Aferiat: [00:20:55] Most definitely. So I think you could probably qualify me as being a lifelong learner, someone who is always in some respects trying to take like a beginner’s mind to certain things and with questions, but at the same time wanting to constantly learn new models and new ways of looking at things because you can get things can get stale pretty quickly, and then you start to see other competitors show up and exceed or match what you’re doing that you’ve got to be ahead of, especially if some of the strategies you’re using or practices that are not getting results. And so even before trade ideas, I was a consultant for energy and Internet companies, and I thrived in that scenario because I had started that job on the heels of getting my MBA and going back to school and learning and then applying all that and consulting and then starting trade ideas. And after a while, though, I trade ideas, I also started to kind of plateau where our growth, kind of our growth, frankly, kind of leveled a little bit and we started to see some more competitors. And that kind of prompted us to to kick things into gear. But for me, I needed to find advisors and mentors, and I found that in an organization that I still belong to. In fact, I lead as a chapter president. It’s a global organization with chapters all over the world, but it’s called Entrepreneurs Organization. And I joined because two people close to me, my cousin and a dear close friend here in Atlanta, I saw the change in their decision making and their behavior and the results impact their business from being very scattered and unfocused to being very planned and very achieving.

David Aferiat: [00:22:44] And I was like, Whoa, what is this? What is this change? How have you gone about making this change? And it’s like, well, this peer group of entrepreneurs and the organization that I belong to called EO or Entrepreneurs organization has helped me expose me to new ideas, puts me in a peer group with other people once a month with whom I meet Seminar eight. And then there are chapter events where the larger chapter meets together. And I was like, That’s for me. I’ve got to be connected to, I’ve got to be constantly inspired, I’ve got to be. And so each month now I meet with a group that is kind of like a mastermind or a group of people that I trust to tell really everything, you know, whether it’s family or business or personal issues, just to help the the entrepreneur focus and stay and really share experiences that can hopefully be used to help in any of those three areas. As I said, it goes back to, you know, how can I make my routine better? How can I upskill my routine level so that I can be set in my ways and perform where I need to and face where I’m performing that variability the best I can.

Lee Kantor: [00:24:01] Now, for entrepreneurs out there listening that maybe weren’t aware of EO or weren’t aware of these type of organizations that involve peers talking to peers, business people, talking to business people about kind of the good, the bad, the ugly. It requires a level. Vulnerability and humbleness. And in order to get the most out of it, what would you say to that person who’s never done this before and always thought of themselves as, you know, that that almost is a sign of weakness, that they look at themselves as kind of a lone wolf out there and they want to be that person. And here they are now looking for help or needing help. How would you kind of sell them on the benefits of the.

David Aferiat: [00:24:46] Yeah, I mean, you know, you kind of have to look in the mirror and say, am I bloodied enough from hitting my head against the wall and not getting any? Not going through it, but just hitting my head against the wall. Have I got enough bruises on my face that I realize maybe I don’t have all the answers here? And yeah, you have to come to that so that when someone can share with you like, Hey, I’ve been through that same experience before. Like, I have know I also found an employee that was a dear and trusted employee. That’s that was cheating me out of that was taking money or I’ve got a large partner that’s about to cut off a contract that 80% of our revenue depends on those kind of situations. You’re not looking in any way. We learn to talk about the experience of going through that and telling that story rather than turning around and saying, Hey, here you need here’s advice and pointing your finger at somebody and saying this is what you need to do. We’re fundamentally we share and retain a lot more information when it’s told as a story than what it is when it’s just saying like, Oh, do this, do as advice. The meeting could end and you just might forget what the advice was. But you do remember the story. And we try to when we’re sharing, we try to acknowledge that and share those experiences. But that’s when you realize, like, why would I try to solve this on my own when six other people or two other people have have gone through this and I can learn from I mean, it just it starts to you start to get back time and you start to get back. I don’t have to waste those years learning that lesson from this myself, from from being with this person. I’m literally taking back time into my life.

Lee Kantor: [00:26:31] So if somebody wants to learn more about EO, what is the best way to do that?

David Aferiat: [00:26:36] Yeah, so there’s some qualifiers and that we don’t take everybody. But if you have a if you have a business that has a million in the last 12 months worth of revenue, that’s $1,000,000 business or more, you, you, you can join EO and you can join the Atlanta chapter at EO Atlanta. If you don’t have a business that’s $1,000,000 in revenue but makes perhaps at least 250,000. There’s an EO accelerator program where we literally create an accountability system and we for those smaller companies making 250 in revenue or more, and with that accountability group and and meetings, we accelerate their growth to get over and into the million dollar mark.

Lee Kantor: [00:27:25] And then for the folks who want to learn more about trade ideas, what’s the best way to do that?

David Aferiat: [00:27:30] Yeah, your journey of making better decisions starts at trade ideas. There’s a little hyphen there. Trade hyphen ideas dot com.

Lee Kantor: [00:27:40] Well, David, thank you so much for sharing your story today. You’re doing important work and we appreciate you.

David Aferiat: [00:27:44] Oh, Lee, this was great. I really appreciate it. And thanks for the time.

Lee Kantor: [00:27:47] All right. This is Lee Kantor. We’ll see you all next time on the Atlanta Business Radio.

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Tagged With: David Aferiat, Trade Ideas LLC

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