Business RadioX ®

  • Home
  • Business RadioX ® Communities
    • Southeast
      • Alabama
        • Birmingham
      • Florida
        • Orlando
        • Pensacola
        • South Florida
        • Tampa
        • Tallahassee
      • Georgia
        • Atlanta
        • Cherokee
        • Forsyth
        • Greater Perimeter
        • Gwinnett
        • North Fulton
        • North Georgia
        • Northeast Georgia
        • Rome
        • Savannah
      • Louisiana
        • New Orleans
      • North Carolina
        • Charlotte
        • Raleigh
      • Tennessee
        • Chattanooga
        • Nashville
      • Virginia
        • Richmond
    • South Central
      • Arkansas
        • Northwest Arkansas
    • Midwest
      • Illinois
        • Chicago
      • Michigan
        • Detroit
      • Minnesota
        • Minneapolis St. Paul
      • Missouri
        • St. Louis
      • Ohio
        • Cleveland
        • Columbus
        • Dayton
    • Southwest
      • Arizona
        • Phoenix
        • Tucson
        • Valley
      • Texas
        • Austin
        • Dallas
        • Houston
    • West
      • California
        • Bay Area
        • LA
        • Pasadena
      • Colorado
        • Denver
      • Hawaii
        • Oahu
  • FAQs
  • About Us
    • Our Mission
    • Our Audience
    • Why It Works
    • What People Are Saying
    • BRX in the News
  • Resources
    • BRX Pro Tips
    • B2B Marketing: The 4Rs
    • High Velocity Selling Habits
    • Why Most B2B Media Strategies Fail
    • 9 Reasons To Sponsor A Business RadioX ® Show
  • Partner With Us
  • Veteran Business RadioX ®

Joe O’Connor With 4 Day Week Global

June 22, 2022 by Jacob Lapera

rita-trehanfeatureimage-1500x1500
Daring to
Joe O'Connor With 4 Day Week Global
Loading
00:00 /
RSS Feed
Share
Link
Embed

Download file

JoeOConnorJoe O’Connor, CEO at 4 Day Week

Joe O’Connor is a driven and dynamic campaigner and communicator, with extensive leadership experience, and a passion for social justice and progressive change.

Joe is currently based in New York City, where in addition to all his work for 4 Day Week Global, he is conducting a one-year research fellowship with Cornell University, leading a research project on working time reduction.

He was appointed as CEO in March 2022, taking over from Charlotte Lockhart. Previously he was 4 Day Week Global’s pilot program manager, where he is coordinating pilots of the four-day working week in Ireland, the United States and Canada, with almost 50 companies signed up to participate in six-month coordinated trials early in 2022. Pilots are being planned later in 2022 for the United Kingdom, Australia, New Zealand and Israel.

Joe is also the chairperson of the Four Day Week Ireland campaign, having founded the coalition in 2019, and coordinated the successful launch of a pilot program and government-funded research project in 2021. He has been active on the issue of working time reduction since 2018, when he organised a major international conference on ‘The Future of Working Time’.

Previously, Joe worked as Director of Campaigning with Fórsa Trade Union, Ireland’s largest public service union, where he led the design, development and rollout of several ground-breaking, successful and award-winning campaigns, as well as playing a leading role in driving a significant organisational change management project.

He is a former political party chairperson and political campaign director and adviser, having managed several successful national political and electoral campaigns. He is also a former President of the Union of Students in Ireland, and held a number of high-level governance and policy directorships in the field of third-level education.

In 2020, Joe co-founded The Doorstep Market, a voluntary initiative set up to support small, independent Irish businesses during the COVID-19 pandemic. This virtual multi-vendor marketplace acted an online ‘one-stop shop’, enabling Irish consumers to ‘stay home and shop local’, from a selection of over 300 small Irish businesses and more than 1,000 products.

He holds an MBS in Strategy and Innovation Management and a BBS (Honours) in Accounting from the Galway-Mayo Institute of Technology, as well as an Advanced Diploma in Employment Law from The Honorable Society of King’s Inns.

Connect with Joe on LinkedIn.

TRANSCRIPT

Rita Trehan: [00:00:02] Welcome to Daring To, a podcast that finds out how CEOs and entrepreneurs navigate today’s business world, the conventions they’re breaking, the challenges they faced, and the decisions that they’ve made, and lastly, just what makes them different.

Rita Trehan: [00:00:18] So, Joe, welcome to the show. I’m delighted to have you on here discussing a very important topic. I’m currently in the UK. You’re currently in the US. For our listeners from around the world, it was a long weekend here in the UK to celebrate a particularly important historic occasion. But for the first time, people are taking a Thursday off. It wasn’t like a Monday holiday. It was a Thursday holiday. Suddenly, we were like experiencing this almost like massive sort of, I don’t know, it was like jubilation, and I don’t think it was just to do with the historic event that came on.

Rita Trehan: [00:00:58] And interestingly enough, Joe, just so that the listeners know who you are, so Joe O’Connor, welcome, the CEO of the 4 Day Week organization, an interesting organization, 4 Day Week Global, I mean, that in itself kind of tells us a little bit about what you may be doing. But it seems to me that you’ve always been passionate about causes and events, and changing maybe what our kind of societal views and opinions in a positive way that have an impact on people’s lives, because you’re a recently appointed CEO, but you’ve had quite an interesting background.

Rita Trehan: [00:01:37] So, tell me a little bit about your student years, because it seems like you’ve always been someone that is a proponent of like, I guess, challenging the status quo. Let’s start with that. Quickly tell us a little bit about like your background. And before we get into the real meat of the 4 Day Week Global, which it’s really the heart of the topic, but I want to kind of figure out where it started from.

Joe O’Connor: [00:02:03] Sure. So, I’m originally from a place called Kilmore in County Roscommon in the west of Ireland. It’s a really small village. I studied in Galway and did accountancy, and later, a master’s in business strategy and innovation management. And then, I ended up taking kind of the union route, which maybe my studies wouldn’t be a natural progression into that, but it was really the students union that got me into that. I ran for president of the students union during my time in Galway, spent a couple of years there, and then went on to become the president of the Union of Students in Ireland.

Joe O’Connor: [00:02:41] So, the Irish equivalent of the NUS in the UK, and later then, went on to become director of campaigning for Forsa, which is Ireland’s largest public service trade union. And yeah, I guess it was definitely the student movement that got me interested in campaigns, causes, making economic and social change, which although my current role probably involves much more engaging with businesses and engaging with leaders, I think fits well with what we’re trying to do at 4 Day Week, which is really change the way we think about the world of work.

Rita Trehan: [00:03:19] So, changing the way we think about the world of work is not an easy task, let’s be honest, right? And you’ve been—you have publicly said, the new frontier for competition is quality of life. But if we think back through the COVID pandemic, post-pandemic, the great resignation, that actually corporations need to be rethinking about how they think about the workplace and what’s important to people, and quality of life means really understanding what people actually want.

Rita Trehan: [00:03:49] And live this week, going live, it’s been massive in the news headlines everywhere. And if anybody in the UK hasn’t looked at it and seen how like the 4 Day Week and the companies that are being involved in what is a very innovative pilot. Your comment was the greatest risk of the companies is our greatest risk, risk of trying a four day working week in our business and failing, or is it being unwilling to actually try it? So, this is something that actually started outside of the UK. You’ve been involved in it for a while.

Rita Trehan: [00:04:24] It’s not something that just suddenly cropped up. There’s been lots of discussions about a four-day working week. Are people really going to be productive? Like we’ll be paying them to do like four days, but we’re paying five days’ work, how can I justify that from a productivity standpoint? So, tell me about what the passion was around sort of, I guess, campaigning the understanding what can we learn from actually having companies commit to signing up to be part of the pilot around trialing the four-day working week?

Joe O’Connor: [00:04:57] Well, it started for me back in 2018. I organized a conference in Ireland, an international conference on the future of working time. My motivation behind this was twofold. First of all, our members in the union I was working for at the time had just had an additional 2 hours of the workweek imposed in lieu of a third pay cut during the austerity measures as part of the financial crisis in Ireland.

Joe O’Connor: [00:05:23] We were getting a lot of feedback from members that there didn’t seem to be a productivity or a public service rationale behind this and it was almost an arbitrary introduction in ours. And also, we ran a survey of our own members at the time asking them about their attitudes towards work time reduction, work-life balance. The four-day workweek, which at the time, although Ireland was going in one direction, we were observing pioneering movements like Perpetual Guardian in New Zealand and the Gothenburg trial in Sweden of the four-day workweek.

Joe O’Connor: [00:06:02] And one of the biggest things that came out of that, which really, really struck me was the amount of predominantly women, so the amount of working parents coming back off maternity leave, but predominantly women who had taken a reduction of hours to a four-day workweek for work-life balance reasons, for childcare reasons, and we’re obviously on 80% pay.

Joe O’Connor: [00:06:24] And the common narrative that kept coming back from literally hundreds of people in this situation was that their expectations in the job were the same, the output that was required of them was the same, their responsibilities were the same, not just as was the case when they were on a five-day workweek, but the same as their as their five-day colleagues, which told me two things.

Joe O’Connor: [00:06:46] First of all, we have a gender equality issue in the workplace, but secondly, that in a huge amount of occupations, Parkinson’s Law holds true, which is that the amount of time available to complete a task, that it expands by that amount of time. So, that definitely got me interested in trying to shift the narrative away from the hours you spend at the office, at the desk, or on the clock and onto output, and what are people actually getting done while they’re at work?

Joe O’Connor: [00:07:16] And I think the pandemic, as you’ve mentioned, has been the great disruptor in that regard. When you’re talking about something as deeply, culturally, and societally embedded as the five-day workweek, which obviously, as we know, has been around for a century now, it takes a great change, like the pandemic, to really shift mindsets and to shift horizons, and we’re seeing that at all layers of the organization.

Joe O’Connor: [00:07:41] We’re seeing leaders getting attracted to this because of the potential competitive advantage that could flow from this in terms of recruitment and retention if they can pull it off. We’re seeing managers are much more open-minded to it, because they’ve learned through the remote working revolution that they can trust their workers and they’ve learned that actually they need to figure out a better way of measuring results than just presenteeism.

Joe O’Connor: [00:08:07] And then, also, at a worker and at an employee level, there’s a huge demand behind this. We saw a survey here in the United States recently which suggested over 90% of workers would pick the four-day workweek as the biggest incentive for them in terms of changing jobs. So, this is largely down to the fact that people’s horizons have shifted, something that maybe they thought wasn’t possible three to four years ago, they now believe that this can be done, and people’s priorities have changed as well in terms of the place for family, the value for community, the value for spending time caring for children or elderly relatives. I think people’s priorities have really been realigned as a result of the impact of the pandemic.

Rita Trehan: [00:08:52] So, let’s talk about that. I mean, it’s been launched globally. You’ve talked about some of the countries that have already been involved, Ireland, the US, New Zealand, Canada. I mean, most of the continents have been involved in some shape or fashion. And we’ve seen the launch across 70 companies across the UK. Over 3000 workers are going to take part. And what is—tell us why you chose to pick a six-month pilot.

Rita Trehan: [00:09:17] What’s the basis of choosing a time period to do a pilot for? What are you hoping that it’s going to reveal to those organizations that are taking part in this pilot? But also, how do you think it will help inform those thousands of companies that have yet to be convinced and/or who are reluctant to take that risk at this point in time about the value of the four-day working week?

Joe O’Connor: [00:09:46] So, in terms of the timeline, my organization 4 Day Week Global has been supporting companies to trial or transition to this reduced hour productivity-focused model of work. Since about 2019, we’ve worked with hundreds of companies in different industries all over the world, and our experience is that we’ve seen companies do three-month trials very successfully and make a decision at that point that they want to make it permanent, but we find that with the six-month trial, it does two things. First of all, the quality of the data in terms of the research that we’re doing alongside this is just much better with a six-month trial vis-a-vis a three-month trial.

Joe O’Connor: [00:10:22] And it also allows more time for no matter how much planning and preparation that you’ve put into the trial, that’s part of what we support companies to do in terms of design, and having a measurement and assessment framework in place, there are going to be things that you’re going to learn as you go through the trial. So, we felt that six months allows more time for you to adapt, to respond to maybe teething issues, or perhaps, the schedule, some of the operational decisions you made in planning, you realize a month or two, and actually, there’s a better way to do this.

Joe O’Connor: [00:10:54] So, it just allows for more time to adjust on the fly and to give some time for those changes to take effect, so you can make a really informed decision at the end of the six month trial as to whether this is something that’s sustainable for your business or not. And on the second part of your question, what do we hope that this will do? So, we developed this pilot program for a few reasons. First of all, it was really a demand-led thing. The momentum and the interest in this got to the point that we felt that we needed a program that would allow us to support a lot of companies collectively at scale rather than just company by company.

Joe O’Connor: [00:11:31] Secondly, we were hearing a lot of feedback from companies who had done this, who are saying, it’s quite a lonely space. A few years ago, if you were a four-day workweek employer, you might be the only one in your area, or in your industry, or in your sector, so creating this kind of network that allows companies not just to learn from us, but from each other in terms of sharing ideas, collaborating, sharing different approaches to shared challenges. We felt that there was some value in that.

Joe O’Connor: [00:12:01] But the other thing is that from an advocacy standpoint, we have seen that this can work if it’s done the right way. And we took a view that if this is going to go to the next level and move from being something that’s, I think, a growing niche concept, growing very rapidly, but still a niche concept, to something that’s a very mainstream part of the conversation around the future of work, we need to try and demonstrate that the very positive outcomes we’ve seen companies experience can be replicated on a much broader scale in lots of different companies, in lots of different industries all over the world.

Joe O’Connor: [00:12:36] And that’s what we’re hoping that these trials will do. We have an independent research project that runs alongside the pilot programs. And while we can’t know for sure what the outcome of that will be, based on our experience of working with companies in the last few years, our expectation will be that it will bear out the other studies we’ve seen globally that it’s not a question of, can the four-day workweek work anymore? It’s a question of, can it work for your business?

Rita Trehan: [00:13:02] Right. And the research that you’re doing sort of in parallel to this and the engagement, I would say, of like research organizations and universities around the world suggest that there is a global need to sort of address the future of the workplace and what that looks like. And there is much more intensity around CEOs and stakeholders actually paying real attention to, how do we think about the future workplace? The pandemic was something that maybe accelerated some things that were already in play, and exacerbated, and perhaps, highlighted the need, addresses of many people around the world, and initiatives like this are hoping to address that.

Rita Trehan: [00:13:46] So, clearly, there is, as you’ve said, a real global appetite for that in the organizations. Some states may say, this is great, this will work well in certain industries, but it won’t work in mine, like it can’t work in, let’s just pick an industry, I don’t know, the energy industry, or the banking industry, or certain—well, I would say more traditional sectors that may say. This is fine if you’re in an industry that can afford to have people working four days, not five days a week, and/or don’t have restrictions. What do you say to those skeptics around that sort of thought process that may exist?

Joe O’Connor: [00:14:30] Well, our experience is that while every company is different, very few companies are unique, and there are very few kinds of industries and lines of work where we couldn’t point to an example somewhere in the world where this has been done successfully. And I think the important point is that when we talk about the four-day week, the four-day week is the headline, it’s the conversation starter.

Joe O’Connor: [00:14:53] But really, what we’re talking about is reduced hours working. We talk about this 100-80-100 concept, 100% pay, 80% time, 100% of the productivity, and that can take a huge amount of different forms. So, I think one of the most common misconceptions that I think maybe we’re starting to overcome was when I started talking about this a number of years ago, people thought that it effectively meant by default that the company would move to a four-day workweek.

Joe O’Connor: [00:15:20] But in actuality, in the vast majority of scenarios, we’re not talking about that. We’re told that employees move into a four-day workweek and figuring out a way to ensure that you’ve got that service coverage throughout the workweek in order to be able to maintain customer service and so on. And that question comes down to, if you’re a business like, let’s say, a marketing agency or an advertising agency, if most of your work is deliver X for Y client in Z time frame, and it doesn’t really matter when the work is done, as long as it’s done within that time frame to the right standard, then you can probably shut your office on a Friday.

Joe O’Connor: [00:15:56] And it probably will actually benefit your business, because by having a universal day off, it will mean that your employees are more available to each other over the other four days to collaborate on this kind of projects. But if you’re a sales company, or if you’re a company with a significant retail or customer service aspect to your business, then of course, that won’t work. Of course, that won’t be feasible.

Joe O’Connor: [00:16:17] So, it’s about figuring out shifts, it’s about figuring out rosters in order to ensure that you can make that work for your business. And a lot of this does come down to leaving this over to your employees to figure out the parts. Some of the failures we’ve seen of companies who have come to us with the ambition of running a trial or with the ambition of moving to a four-day workweek who haven’t got to the point where they felt comfortable with launching a trial, a lot of it has come down to overthinking it in the C-suite.

Joe O’Connor: [00:16:45] This idea that CEOs think that—let me put that a different way. The most detail-oriented CEO in the world does not know the day-to-day intricacies of each of their employees’ jobs well enough in order to be able to set out how they need to redesign their workday in order to make this possible. So, leadership’s role is very much setting the direction of travel, setting the targets, the measurables, what are the key objectives that need to be maintained or hushed in order for this to be a success and sustainable for the business, and then really delegating the details, leaving it over to team leaders, to departments, to staff to figure out, because this is less about individual productivity than it is about collective output.

Joe O’Connor: [00:17:34] If you think about the kinds of things companies do in order to do four days’ worth of output in five. It’s things like better meeting discipline, eliminating distractions and interruptions in the workday, improving processes, making better use of technology. None of those things can be done in isolation by one member of the team. These are all collective structural inefficiencies that require a lot of collaboration if they’re going to work.

Rita Trehan: [00:18:02] So, I always have like that sort of like—I don’t know, that spark moment that comes on the podcast, and that was the spark moment for me there of like—which I would encourage listeners to go back and just replay that, just those last couple of minutes around how you talked about how to really think about the application of what is termed under the four-day working week. Because actually what you were really talking about and I think the essence of it is like collectively, how do you get things done in a way that works, that delivers what the end goal is, in a way where people actually feel they’re contributing, and adding value, and achieves the end goal?

Rita Trehan: [00:18:44] So, I can’t help but think that the 4 Day Week kind of globalist organization as it stands today has a much bigger agenda than, really, the essence of the tagline of a four-day week, which is really about changing how we think about how organizations function, and how people get intrinsic satisfaction and contribution from what they do. Is that part of the game plan? It seems like there’s something there in that, but I could be wrong.

Joe O’Connor: [00:19:18] Yeah. Well, I mean, I think from our point of view, as an organization that believes that this can work, we need to be very clear about the fact that if you introduce a four-day workweek in isolation. So, in other words, if you reduce hours and do nothing else, I don’t think that would work. Like we’re not saying that would work. What we’re saying is that this is not about one of the fears that people have is if you reduce hours, if you move to a four-day workweek, but expect the same output, then basically, it’s going to be about cramming the same work into four days rather than five.

Joe O’Connor: [00:19:49] It’s going to increase intensification. It’s going to increase stress. It’s going to increase burnout. So, far from the fact that there isn’t really a lot of research evidence to suggest that that’s actually the case in the companies that have done this so far, this is not about the same inputs. It’s about the same outputs. So, it’s not about doing the same work in the same way in four days rather than five, it’s about just getting much clearer and sharper about what you’re trying to achieve, and then empowering people to make the changes within the business that will allow you to work smarter, allow you to work more efficiently. And our view is that in 2022, that we have the productive capacity and the technological tools in order to be able to make this happen.

Joe O’Connor: [00:20:30] But the beauty of the four day workweek is that it provides this really powerful framework. If you try to—like it is a change management initiative. It requires cultural change within organizations. It requires process improvements. If you try to do all of these things in your organization without having such a powerful quid pro quo as the four-day workweek, I’m not sure you’d get as far as some of the companies we’ve worked with, because this is so transformative for people in their daily lives.

Joe O’Connor: [00:21:02] The kinds of stories you hear about what this means in terms of being able to do the school runs, being able to spend more time with grandparents, being able to take up a new hobby or learn a new skill that you previously didn’t have the time to do, people value that time so much. You’re giving them something which does not have a financial value. You can’t put a price on it. So, people are so incredibly—not only are they better rested at work, but they’re incredibly focused and motivated. It aligns the company’s interests with the individual employees’ interests in such a powerful way if you really frame this right within your organization.

Rita Trehan: [00:21:41] So, obviously, you’re helping organizations to think this through, because most, I would imagine, would go to the very tactical, oh, I’ve got to reorganize everyone’s employment contracts, I’ve got to like change this, just means they’re working like Monday to Thursday, or Thursday to Wednesday, whatever it might be. And they think very much in that sort of what they know, that certainty that they like, but what you are suggesting is actually kind of rethinking everything as to how they do it, and then fundamentally saying, how do you put that to work? So, what kinds of tools or frameworks are you helping a child teams, executive teams, and employees kind of navigate through what this actually looks like in practice and how you get there on this path, so they start to see those tangible benefits really quickly.

Joe O’Connor: [00:22:29] So, the way our program works is we support companies who sign up to participate for roughly about 2 to 3 months before the trial. So, our experience is that the vast majority of companies that get to the point at which they launch a trial, over 90%, probably over 95% make a success of it and end up making it permanent. Where we see the dropoff is in the pretrial phase, so a lot of our support is frontloaded.

Joe O’Connor: [00:22:56] It’s the planning, the preparation, the design, putting the measurement framework in place. So, some of the workshops that we run would range from quite broad sessions, which are masterclasses with different leaders from different companies, from different industries that have done this often in very different ways in recognition of the fact that this is not a one-size-fits-all model. So, our organization, we don’t see our role as here’s the toolkit that will tell your organization exactly how you need to do it, it’s more of a menu. It’s more of here’s lots of different ways.

Joe O’Connor: [00:23:28] So, maybe they think that the communication strategy, the perpetual guardian use is right for their firm, but the way that uncharted measured their trial makes more sense for their company. And then, we kind of drill down into some of the drivers, which are really closely related to a four-day workweek being a success, things like time management, things like productivity hacks, things like reinventing the workday. Because part of what makes this a success is about being much more deliberate about how you spend your workday.

Joe O’Connor: [00:24:01] So, being much clearer about, what time do we set aside for collaboration, for meetings? What time do we set aside for administration? So, for Slack, for email. What time do we set aside for really carving out focus time on key high-value priority tasks? And what time do we set aside for rest? And being much more defined about that within the workweek is a really critical part of making this a success.

Rita Trehan: [00:24:28] And obviously, you’re seeing some success, because there’s been a big take up like across the globe of companies that are really wanting to be part of this pilot, and engaging, and sort of communicating that, and sharing that around the world. But I mean, you took on—I mean, you’ve been involved in it for a while now, but you took on the role.

Rita Trehan: [00:24:47] Let’s go back a little bit now and kind of talk about you in the role, because you took on the role of CEO in March of this year, and then seeing this expansions actually grow in terms of organizations wanting to be part of that. What does that feel like for you to step in? I mean, you’ve been kind of co-leading it, but now, like you are the sole kind of front person for it. What does that feel like? For those budding CEOs out there or individuals that are about to step into a similar kind of position, can you share some of what that feels like for you?

Joe O’Connor: [00:25:25] I mean, it definitely feels like a little bit of we’re building the aircraft while it’s in flight. We’re in a very—there are not too many organizations our size, so we have seven people as an organization right now, which is up from three this time last year. And we expect to grow further by the end of this year and probably further again into next year. So, there are very few organizations that are our size that are at the coalface of the kind of global interest in a particular topic like we are, but also, that we have, right now, people like Andrew Barnes and Charlotte Lockhart, our co-founders, Alex Soojung-Kim Pang, who’s written extensively on this topic and works with us as program manager.

Joe O’Connor: [00:26:09] So, we’re in the interesting space that we probably have more people acting as thought leaders, and experts, and leaders than we do administrative support. So, we’re trying to really build up our own capacity in order to be able to deliver more and more programs in more and more countries, where our target is that by early next year, regardless of where in the world your business is and regardless of when you’re hoping to run a trial, that we will have a program that can facilitate you.

Joe O’Connor: [00:26:37] So, it’s a really fast-moving, interesting journey to be on, and yeah, it’s exciting. Sometimes, you get really caught up in the numbers of, every trial we’re running seems to be a little bit more popular, more companies participating, but when you look underneath that, the feeling of getting off an executive team meeting, where they make a decision that as of two months’ time, all of their 250 and 300 employees are going to be moving to a four-day workweek, sometimes, we do remind ourselves the individual—you can get caught up in the macro, but that is something that really is changing people’s lives in a whole lot of ways that we don’t even know about. So, I think that that’s the kind of motivation that really keeps you digging.

Rita Trehan: [00:27:33] So, passion for purpose. I’m a great believer that you follow your passion in life and that passion has to be connected to a purpose. So, did you always dream that you were going to be CEO of an organization, and that, somehow, it would connect in a way to a passion that you are passionate about? I mean, has that been a dream of yours as you’ve kind of grown through it? Have you fallen into it, and said like, hey, it just so happens that I’m in something that I really care about. What’s your own personal journey around this?

Joe O’Connor: [00:28:06] Yeah. I mean, I can’t say that that it has been. I took up, initially, the program manager role in 4 Day Week Global just last September. I was doing some research on work time reduction, which, as you know, is a topic I’ve been interested in and passionate about for a number of years, so an opportunity came up to study that here in Cornell University in the US. In parallel to that, I had developed this pilot program in Ireland, which 4 Day Week Global wanted to roll out a version of internationally.

Joe O’Connor: [00:28:39] So, at the time, I probably saw this as a really good, timely opportunity to do something for a while, but obviously, I’m invested in this now, because I can see that the potential for this movement and for this organization is very, very significant. And I’m excited to see the kind of impact that we can make if we continue to grow interest in the topic and also grow our own capacity to deliver.

Rita Trehan: [00:29:11] And what do you think it’s going to be like some of the hardest challenges going forward? You’ve got this momentum. You started it, as you said, you were piloting some initiatives during COVID, and helping companies, small businesses within Ireland actually rethink how they could support and build a community, and stay sustainable businesses for the future.

Rita Trehan: [00:29:32] Now, you’re part of something that is gaining, as you say, more and more attraction, more and more sort of spotlight, more and more organizations keen to really understand it. A lot of universities and research, think tanks being wanting to be part of it as well. How do you navigate through that? Like how do you see—what do you think is going to be the biggest challenge for you?

Joe O’Connor: [00:29:56] I think if you look at the trajectory of the five-day workweek, people often forget that that wasn’t really clean, simple. It wasn’t like legislation was enacted one day, and all of a—it was a long, prolonged journey where different countries and different industries were at different stages of that slow, gradual transition. It involved corporate leadership from people like Henry Ford. It involved social struggle from trade union movements. It involved government action.

Joe O’Connor: [00:30:23] So, this is something that’s going to be multifaceted over time. It may happen a lot quicker than maybe we would have envisaged a few years ago, because of how the pandemic has really turbocharged the role of the four-day workweek in the future of work conversation. But my sense of it is that there’s going to be three stages to this. The first stage is there are industries now where it’s pretty clear to us that based on current trends and based on this dynamic where you’ve got a lot of companies that can compete in the top 1% of compensation, that may be used to offer things like flexible working, remote working, hybrid working as an incentive.

Joe O’Connor: [00:31:01] Now, that’s no longer a competitive advantage. That’s been swallowed up, because it’s now a standard expectation in that industry. They’re turning to the four-day workweek en masse. I think that could lead to industries like tech, IT, software, finance, some parts of professional services, this becoming the norm rather than the ambition in the space of a few years, then you’re getting into other industries where they might be slower to adopt, but in order to keep up with the four-day workweek being widely available in other sectors, we’ll have to start accelerating the journey.

Joe O’Connor: [00:31:37] And then, I think if you look at this on a national level, I’m someone that obviously is particularly interested in the Irish economy, like there’s no question, Ireland have benefited hugely from very favorable corporate tax arrangements for a long, long time now. And if you follow what’s going on at a European Union level in terms of tax harmonization, the writing’s on the wall for that. So, this is where I get kind of the idea that as we come out of the pandemic, offering a world class quality of life to employees is going to be a huge factor in the global war for talent.

Joe O’Connor: [00:32:10] So, that’s when watching what’s happening in Scotland, and Spain, and Portugal, what’s already happened in Iceland, in the UAE, are there going to be countries that really embrace this as a central tool of their macroeconomic policy, which I think, again, would take something that might take 10, 15, 20 years if it’s purely a private business-driven initiative, that could really move this on at pace an awful lot quicker.

Rita Trehan: [00:32:39] Do you think that we are seeing—and it’s an interesting viewpoint that you sort of bring to the table, which is this idea that governments needs to be responsible for certain things. Private enterprises used to be responsible for managing and running their own companies. Institutions, foundations, multilaterals used to be responsible for managing sort of global societal issues. Well, actually, all of those boundaries seem to be merging in some way. And in the fact that there’s an expectation that you don’t pick and choose now what you contribute to or not contribute to, you actually have to be a part of it all coming together.

Rita Trehan: [00:33:20] And this concept of like even what you’re doing on the workplace scale of understanding the collaboration, and having those people that are doing the work, and sort of actually engaging and actively solving what’s the right solution, it feels like maybe there’s some learning in there as well around how the different sort of stakeholders, I would say, look at solving some of our global societal issues that we have created over the years and are now paying much more attention to about how we collaborate together to solve them. There could be some interesting learnings from this that feed into that. What do you say to that? Would there be, do you think?

Joe O’Connor: [00:34:00] I think you’re absolutely right. I think that that’s part of the puzzle. And I think this is not going to be—this is going to require action at a number of different levels. It’s going to require labor market competition in certain sectors of the economy to drive it, as I described. It’s going to require public demand. And I think you’re seeing that growing very, very strongly in the past couple of years.

Joe O’Connor: [00:34:21] In certain sectors, it’s going to require collective bargaining, this becoming a strong collective bargaining priority in certain sectors of the economy. And then, I think it is going to require some level of government intervention. When I say that, I’m not necessarily talking about legislation. I’m of the view that we’re not at the point now where you legislate en masse for a four-day workweek. The trajectory of the five-day workweek suggests that that’s at the end of the cycle, where you regularize things for the rest of the economy when this has already become the standard or the norm in large parts of society.

Joe O’Connor: [00:34:57] I see government’s role now as being, number 1, supporting pilot programs, both through directly supporting them in public service, civil service, parts of the economy where they have control and influence, but also encouraging and facilitating private businesses to run pilots and investing in research to really assess. A lot of what we’re doing can, I think, really clearly tell you the impact at a company level and at an individual level of reduced work time. I think there’s a role for government in terms of really looking at the macro-economic, the macro-environmental, the macro-societal questions around all of this.

Joe O’Connor: [00:35:35] And then, finally, I think there’s a role for government as a facilitator through legislation, because what we know is that there can be unintended adverse consequences for employers that want to reduce hours, not just for employers, but also for their employees in terms of leave accrual, pension entitlements, because of the fact that our employment legislation is so geared around the five-day or the 40-hour workweek in most jurisdictions. So, enabling greater flexibility for companies that want to shift to reduced hours for the same output seems to me like a very valuable thing that governments could be doing.

Rita Trehan: [00:36:12] Right. So, what do you think, six months from now, the headline newspaper, what’s that going to say about 4 Day Week Global? And what do you think some of the companies that are taking part in these trials, what do you think their headline message in a newspaper will be six months from now? What do you hope it will be?

Joe O’Connor: [00:36:31] Well, all we can go off is you can never anticipate. We’re dealing with a lot of variables here. We’re talking about—if we’re talking about the UK trial specifically, this is over 70 private companies, all with their own organizational challenges, different structures, different changes that could occur over the course of the trial, and ranging from breweries to fish and chip shops, to financial services companies, to care services providers, so very, very difficult to kind of assess all of the different variables at play there.

Joe O’Connor: [00:37:06] But in the round, based on what we’ve seen from individual companies that we’ve worked with to do this and even looking at the early results from our other trials, we have health-wise, large not for profit in the US, they were shedding employees last summer and had a huge problem with retaining, a huge problem with turnover, adopted the four-day workweek last August, and effectively, their unplanned attrition has hit the floor and it’s been transformative for their company.

Joe O’Connor: [00:37:36] We’ve had early results in from the midpoint of the trials in Ireland, in the US, which are incredibly encouraging. They haven’t been publicly released yet, but they’re incredibly encouraging. So, based on that, I would be surprised if it was anything other than further adding to the evidence base that this is something that can work in a whole range of different companies. This is something that can deliver significant benefits for both the employer and the employee.

Joe O’Connor: [00:38:02] And getting back to the point that you were making earlier on, companies are going to have to start thinking about this in the context of, if we can pull this off, it’s going to give us a significant competitive advantage. If we don’t engage with this, we are running the risk that our competitors will do this first and we’ll be the ones doing the chasing, because the greatest benefits from this are going to flow to those who get their first.

Rita Trehan: [00:38:28] I mean, that’s a great sort of nugget for those organizations that have yet to sign up and who are listening to kind of think, well, why are we not part of this? What are we missing that we should—we better get on board with to understand the value that we could gain from this? So, I think there are lots of other things we could explore around this topic, which I think go much further than just looking at the topics.

Rita Trehan: [00:38:52] But I will be intrigued to have you back after the trial is over, because I think there are going to be so many applications for organizations and society at large that the research will show. But I always end this with a Daring To moment, which is to ask my guests what their Daring To moment is. So, it could be daring to do something that you’ve already done and achieve, daring to dream of something that you hope is going to happen. And what would be your Daring To moment?

Joe O’Connor: [00:39:24] Well, I think having not given this any advance thought, it would be difficult for me to say anything other than by 2030, the four-day workweek is going to become the new standard in the economy. So, when we say that, we don’t mean that the same version of the four—because the same version of the five-day, 9:00 to 5:00, which is the standard work arrangement today, of course, it’s not the only work arrangement, but we do believe that some version of a shorter workweek is achievable right across the economy with the four-day workweek as the new standard. So, I think let’s give ourselves until 2030, and if we get there earlier, all the better.

Rita Trehan: [00:40:02] That’s great. And, Joe, if people want to know more about the organization, about you, find out more about what’s going on, sort of leverage some of the research and the organizations that you’re working with, how do they do that? Website, LinkedIn. What are the different avenues and media outreach that they have that they could get in contact with you?

Joe O’Connor: [00:40:23] Sure. So, for resources, for information on upcoming information sessions that we’re running in different countries, registering interest in the pilot programs, people can go to either our website, which is www.4dayweek.com. That’s the number 4, not the letters. And also, program@4dayweek.com, and that’s the US program without the M-E at the end spelling. Program@4dayweek,com if they want to express an interest in joining a program or would like to find out some more information.

Rita Trehan: [00:40:55] So, see you guys, HR leaders, leaders around the world, whatever your business, foundation, institution, or organization that you’re with. And take note, if you like the podcast, do get in contact with Joe in the organization and also let us know what you liked about it. And last but not least, you will get to know more about some of the work that we do at Dare, but I do want to mention specifically an initiative that we’re involved in with our partner organization in the States, which is a nonprofit that we are really leveraging over the next eight weeks, which is Pivot Purposefully, which is all around helping formerly incarcerated underrepresented groups, particularly women, actually get back into the workplace by supporting entrepreneurship.

Rita Trehan: [00:41:39] So, if you are interested in helping support that, donating, and being part of that effort, which is a really important and underlooked talent resource in the world, then do get in touch with us at www.pivotpurposefully.org and sign up to be part of the change movement just like 4 Day Week. So, thank you very much, Joe. It’s been really interesting. I can’t wait to be reading more about what’s going on and telling research that I think is going to bring about a lot of change and transformation around the world. Thank you.

Rita Trehan: [00:42:10] Thanks for listening. Enjoy the conversation? Make sure you subscribe, so you don’t miss out on future episodes of Daring To. Also check out our website, dareworldwide.com for some great resources around business in general, leadership, and how to bring about change. See you next time.

 

Tagged With: 4 Day Week Global, Joe O'Connor

Perla Tamez Casasnovas With The Latina Empire

June 22, 2022 by Jacob Lapera

LatinaEmpire
Atlanta Business Radio
Perla Tamez Casasnovas With The Latina Empire
Loading
00:00 /
RSS Feed
Share
Link
Embed

Download file

PerlaTamezCasasnovasPerla Tamez Casasnovas, Founder at The Latina Empire

Perla’s story begins in Hidalgo, TX, born and raised by immigrant parents. Their lessons of hard work and dedication were ingrained in her from a very young age, leading her to found her first company at the young age of 21. Today, Perla Tamez Casasnovas is a visionary serial entrepreneur and licensed speech therapist. After creating 19 companies in 11 industries, she has generated over nine digits of revenue through her businesses. Perla combines her passion for business and philanthropy in her pediatric clinics and advocacy for children’s rights and health policies.

In 2020 she joined forces with the We Are All Humans Foundation, becoming the director of community operations of a team of leaders in the U.S. who impacted over 400,000 families and distributed over $7 Million in household products. Over the past decade, Perla has dedicated her life to inspiring others to unleash their true potential.

Perla Tamez Casasnovas has always had a heart for entrepreneurship and philanthropy. Her desire to help others has been the energy behind her newest start-ups, one of which is a non-profit, Love Soldiers Foundation, to help non-profits be efficient in their operations and be of most impact with their funds.

The second mission, Latina Empire, is a business model focused on assisting women to reach new heights continuously. The main focus is on accountability and community, with a culture that gives back to society to create sustainable change within their communities.

Connect with Perla on LinkedIn and follow The Latina Empire on Facebook.

What You’ll Learn In This Episode

  • The Latina Empire
  • Specific programs to help women
  • Networking is a powerful part of The Latina Empire
  • Madrinas and socias

This transcript is machine transcribed by Sonix

TRANSCRIPT

Intro: [00:00:04] Broadcasting live from the Business RadioX studios in Atlanta, Georgia. It’s time for Atlanta Business Radio brought to you by on pay Atlanta’s new standard in payroll. Now here’s your host.

Lee Kantor: [00:00:24] Lee Kantor are here. Another episode of Atlanta Business Radio. And this is going to be a good one. But before we get started, it’s important to recognize our sponsor on pay. Without them, we couldn’t be sharing these important stories. Today on the Atlanta Business Radio, we have Perla Tamez with the Latina Empire. Welcome.

Perla Tamez Casasnovas: [00:00:42] Hi. How are you doing? Good to be here.

Lee Kantor: [00:00:44] I am doing well. I’m so excited to learn what you’re up to. Tell us about the Latina empire. How are you serving folks?

Perla Tamez Casasnovas: [00:00:51] Yeah. So Latina Empire is a programs for personal growth and business development with holistic support created for today’s women.

Lee Kantor: [00:01:00] So what’s your back story? How’d you get involved in this line of work?

Perla Tamez Casasnovas: [00:01:05] Well, I’m a speech therapist by trade. I’ve been in the health care industry for going on 15 years. Became very successful at a very young age. Became successful since I was 24 years old and rode the the the the roses of being successful until I suffered an emotional downfall myself due to a divorce, due to being egotistical and being aggressive, etc. and lost myself. And so after that, I decided to leap on the journey of transformation and healing from the heart, which is where all the pain stems from. And after that I found out that there was just so many women that need this kind of help.

Lee Kantor: [00:01:56] So when you were younger, the being successful in business part came pretty quickly and easily for you. You were able to achieve a high level of success, fairly young in your career, but at some point you realize that, you know, either enough is enough or or what does this really mean? Like it was kind of a an epiphany for you that like, why am I doing all this if I’m not feeling great?

Perla Tamez Casasnovas: [00:02:24] Yeah. I mean, there’s nothing that will cure your emotional pain that can be bought with money. And so I try to to throw money at the solution, at the problem to see if that could be the solution. Spending money, buying purses, buying shoes, going here, traveling there. And that was not making me feel better. As a matter of fact, it would make me feel even worse. And so the healing really, really has to start from the heart and it has to be transformation that you leaping to yourself. It’s hard work.

Lee Kantor: [00:03:03] So now so when you have this kind of moment where you’re like, okay, I have to change some behaviors here, this is what got me here is not working anymore. I have to heal. I have to go about the process of maybe reprioritizing certain things. What was the catalyst to saying, you know what, let me build a community for others that might be suffering in the same way I am.

Perla Tamez Casasnovas: [00:03:29] So when I recognized my story and I was able to speak about it freely after being super successful and very strong and very entrepreneurial, I went to the lows of sabotaging myself and dealing with accepting more than dealing with accepting emotional, emotional abuse, physical abuse and mental abuse. And so when I was there and I was able to heal and talk about my story now that I had recognized that it had been my fault and my responsibility and I allowed myself to fall into that, I was able to talk about my story. And when I was invited into several stages around the world to speak about the story, a woman would come up to me and say, Oh my God, I’m going through the same thing. How do I get out of there? Right? How do I do this? How do I learn? And so that led me to create programs that are based on heart and mind and money with the transformation for women.

Lee Kantor: [00:04:36] Now, in these programs, you mentioned heart, mind and money. Is there an order of things? Do you have to get the the heart right or the mind right or the money right? Like what has to happen first? Or does it matter as long as you get to all three?

Perla Tamez Casasnovas: [00:04:50] No, no, no. You have to heal your heart to challenge your mind and then fill your pockets. And so everything starts with the route of where you are with your heart. You can have a lot of money and be super broken in your heart and whatever you have and whatever you are championing and doing, probably not fulfilling you at all because you’re broken at your heart. And so it is extremely important to always be checking in your mindfulness, your peace, and your emotions. Your emotions. You have to constantly be managing emotions and flushing out the bad ones because emotions build on top of each other, believe it or not. And they cause trauma and they cause pain and they alter your decision making and they alter the way of the perspective that you’re seeing life at that moment. And so right now, with how the world is and things that have been trending high suicide rates, high opiate abuse, high drug abuse, shootings, etc., that’s because those people are sick from their heart. And that’s when you carry a baggage of bad emotions that have just taken you to to an emotional downfall. And if you don’t cure them, if you don’t flush them, if you don’t manage them, they will take you down a very black path.

Lee Kantor: [00:06:13] Now, what do you tell the person that might be caught up in the trappings of success? And it may be in a similar way that you were you were checking every box. If somebody from the outside was looking at you, they were going, oh, look, nice car, nice clothes, travels all over the place in a relationship. She’s everything is going her way. There is if you look at you kind of superficially from the outside at that age, you were probably no one would have a clue that trouble was brewing. How do you help that person have the self-awareness when the world sees you as super successful in having everything, when in reality you might be, you know, on the razor’s edge here?

Perla Tamez Casasnovas: [00:06:57] Yeah. You have to be very mindful and very aware. When I was going through the worst times of my life, I was also being recognized by the Small Business Administration Bureau and Congress as the most successful entrepreneur below the age of 30 and five states. And I was in an emotional rut. And so at that time I’m like, Oh, I’m super successful. Everything is okay. I didn’t want to recognize how bad. I really was in my heart, right, until I was already on the floor and shattered into pieces. And so when you are at success, at the helm of success, you just have to learn to be mindful of your feelings and have a heart check emotionally once a month. And there’s there’s there’s techniques that help you do that. Right? Personal assessments, meditation, there’s a lot of holistic therapies that help you find out. Right. And the answers will come within you. You you you live with that every single day. And so success, noise, life, social status, parties, etc., that’s just distractions, things that distract you from checking into where you really are. And are you committed to your purpose? Are you doing what you love or are you tuned in to the noise and you really don’t want to hear? You can’t hear silence because then your mind speaks to you. And so what do you do? You just focus more on the noise. And so it’s about being mindful of where you are truly and honest within yourself.

Lee Kantor: [00:08:35] Now, how does but there has to be some kind of symptoms. I’m out here and I’m hustling and I’m making things happen and it’s go, go, go. And you know, you’re saying, okay, take a moment, meditate, be mindful. I’m busy, I got things to do. I got things that are happening all around me. And there’s always one more, you know, one more text, one more, you know, call to make. There’s always something else that has to be done. Are there symptoms that I could see to myself that I can’t hide for myself anymore? Are there things that are happening in my world that I maybe have have not kind of put I have not emphasized when in reality I should be emphasizing that that that it’s a clue that there’s a, you know, a train about to hit me. Are there things that I should be paying attention to that maybe I am not saying, hey, this is important when I should be saying, hey, this is super important.

Perla Tamez Casasnovas: [00:09:34] Yeah, definitely. When you get easily frustrated, when you get upset at things that you usually didn’t get upset at, when people from your team are calling you for help and you’re like, All these people are stupid. And so when you’re just so involved with your ego that then you just start feeling like you easily get betrayed. Nobody understands you. Nobody listens. And you start, really. Putting yourself in a glass case because you’re untouchable. Those are the symptoms that usually come with success and they are not normal things of success. We are led to believe that you do have to work in silos. You have to be defensive, you have to be extremely protective because somebody is going to come and affect you. Right. It’s not that those are usually the symptoms that come with success that indicate that you are emotionally withdrawn and usually the way it should be. Success should be liberating, empowering and resourceful. And when you are at the helm of success, making tons of money, being super successful, you want to share the abundance of that peace, joy and empowerment and freedom to financial success. That’s when you check in. And if you feel like that, that’s where you’re making money and you’re happy at your heart. But if you’re making money and you feel frustrated, annoyed, deterred, aggressive, hateful, meaningful, that that’s those are symptoms that you are making money. Cool. Congratulations. But you are sick in your heart.

Lee Kantor: [00:11:26] That’s a great point. There’s the saying that someone told me a while ago. They said that if every day you’re you if if you go about your day and then something bad happened, you go, oh, that person was a jerk. Then that person was a jerk. But if every day someone’s a jerk, you might be the jerk.

Perla Tamez Casasnovas: [00:11:47] Correct? 1,000%.

Lee Kantor: [00:11:50] So that’s great advice and that’s a great lesson for the listeners. Now, how do people plug into the Latina empire? Is this something that is a national organization or is it a local organization? How do people kind of plug in to the community so they can learn and kind of be the best selves they can be?

Perla Tamez Casasnovas: [00:12:09] Yeah, well, we’re an international we’ve we’ve launched nationally two months ago. We already have seven established chapters around the country L.A., Denver, Chicago, Houston, McAllen, Atlanta, Miami, New York. And they can definitely visit us on our social media pages, the Latina Empire or our website, the Latina and Viacom. Give us a call. We have a one 800 number. We have an email. My email is Perla at Latina Empire dot com. Reach out. Reach out. We’ll tell you about our programs and we’ll tell you how we’re here to help you heal your mind, to heal your heart, to challenge your mind and fill your pockets.

Lee Kantor: [00:12:56] So what are some of the activities that happen? Once I, I go to the website, I connect with you, I join what what are some of the things I can expect?

Perla Tamez Casasnovas: [00:13:06] Well, we we have different platforms that are intended to meet the women where they need. Right. So we have five jeweled programs that are based on heart, mind and money that you start with healing the heart programs. And those are programs that travel across the empires on a monthly basis. So you can sign up, take one of the programs and start your healing process. We have another platform called the Lounge. The lounge is a virtual platform that you pay a monthly membership and you have access to life courses that are going to be that are available there and or prerecorded courses that serve as resources to to take right and take notes and learn. We also have weak monthly get togethers that those are called the motherhood, like the sisterhood, where they get together in a location, they come, they take some cocktails, they have fun, they meet different ladies from their city, and they also enjoy a panel discussion on a certain topic depending on that month. And then we have the coaches lounge. Where the coaches lounge is, all of the coaches that do different kind of healing offer different therapies, and you can virtually contact them. You’ll be able to see their menu, their bio, their services, what they charge, what they do. And you can book them on the platform and start in your journey of holistic services that maybe you don’t know where out there in existence that could help you in your healing journey.

Lee Kantor: [00:14:37] So there’s stuff that’s in person, there’s stuff that’s virtual, there’s education, there’s networking. You’re trying to cover the whole gamut of anything that a successful woman would benefit from.

Perla Tamez Casasnovas: [00:14:49] Yes, definitely.

Lee Kantor: [00:14:51] And so what do you need more of? How can we help?

Perla Tamez Casasnovas: [00:14:54] Oh, we need to be we need to be heard and valued. And we want this message to carry across the continents. Around the world, because if we want a better future and we want healthy kids and teens and adults of tomorrow, we need to start with healing ourselves. We can give what we don’t have. And so we welcome everybody that needs help, that needs healing, that needs a coach, that needs a mentor and needs direction. We are here to get you started on that journey.

Lee Kantor: [00:15:26] So the folks that are in those local markets that you describe, they can join as members. Are you also recruiting kind of people in other markets to be the leaders in those markets?

Perla Tamez Casasnovas: [00:15:37] Yes, I look for partners and other leaders, partners that obtain a territory from us and get the formation and the training so that they can be that person that brings the community of women together and help them have these resources accessible to them. We we are currently looking for leaders and other cities that are already leading communities to whom we can add value with our programs.

Lee Kantor: [00:16:06] Good stuff. Well, congratulations on all the success. You’re doing important work and we appreciate you.

Perla Tamez Casasnovas: [00:16:11] Thank you so much. I appreciate the time on your show. Wish you all the best of luck. And listeners out there join with the Latina empire.

Lee Kantor: [00:16:18] And its the Latina empire dot com to learn more.

Perla Tamez Casasnovas: [00:16:22] Yes.

Lee Kantor: [00:16:23] All right. Well, thank you again for sharing your story.

Perla Tamez Casasnovas: [00:16:26] Thank you. Take care.

Lee Kantor: [00:16:27] All right. This is Lee Kantor. We’ll be back next week with another episode of Atlanta Business Radio.

About Our Sponsor

OnPay’sOnPay-Dots payroll services and HR software give you more time to focus on what’s most important. Rated “Excellent” by PC Magazine, we make it easy to pay employees fast, we automate all payroll taxes, and we even keep all your HR and benefits organized and compliant.

Our award-winning customer service includes an accuracy guarantee, deep integrations with popular accounting software, and we’ll even enter all your employee information for you — whether you have five employees or 500. Take a closer look to see all the ways we can save you time and money in the back office.

Follow OnPay on LinkedIn, Facebook, and Twitter

 

Tagged With: Perla Tamez Casasnovas, The Latina Empire

Eric Coffie With Govcon Giants Inc

June 20, 2022 by Jacob Lapera

EricCoffie
South Florida Business Radio
Eric Coffie With Govcon Giants Inc
Loading
00:00 /
RSS Feed
Share
Link
Embed

Download file

GovconGiantsInc

EricCoffieEric Coffie is the host of Govcon Giants, the #1 YouTube channel and podcast teaching federal procurement aka government contracting. His students are winning contracts every day around the world and are growing their microbusinesses into small businesses. Taking one person startup LLC’s and landing them 6-figure contracts with the U.S. government. He has helped hundreds of companies get registered and understand the world of federal contracting winning contracts with organizations such as FEMA, VA, DHS, U.S. Army Corps of Engineers, Navy, Air Force, DLA, Dept of State, and more.

Eric’s slogan, teaching everyday people how to win extraordinary contracts is the mantra that guides all that he does. For his ongoing challenge, Eric would like to help 200 companies achieve $5 million in revenue netting a $1 Billion economic impact. Videos from his YouTube channel have been translated into both Spanish and Russian with viewers watching from 91 countries around the world. The Top 10 viewer countries of his content include United States, Venezuela, Kuwait, Canada, Dominican Republic, Japan, United Kingdom, Afghanistan, South Africa, and the Netherlands in respective order. He is also a speaker with the U.S. Department of State. A program that sends experts from the United States to consult with foreign audiences of a variety of topics.

Connect with Eric on LinkedIn and Twitter.

What You’ll Learn In This Episode

  • Why government spending is the best customer
  • Differences between state, local, and federal
  • Collusion vs Cooperation
  • Government contracting myths
  • Most small companies get wrong when doing business with the government

This transcript is machine transcribed by Sonix

TRANSCRIPT

Intro: [00:00:01] Broadcasting live from the Business RadioX studios in South Florida. It’s time for South Florida Business Radio. Now, here’s your host.

Lee Kantor: [00:00:14] Lee Kantor are here. Another episode of South Florida Business Radio. And this is going to be a good one, so you better have your pencil and paper ready to go and take some notes because we have with us today Eric Coffie with Govcon giants. Welcome, Eric.

Eric Coffie : [00:00:31] Hey, Lee, how are you today? Welcome. Thank you for having me.

Lee Kantor: [00:00:33] Well, I am so excited to learn what you’re up to and share this great information with our listeners because I think it is super important and I think it’s a great opportunity for a lot of folks. So tell us a little bit about Gov con giants. How are you serving folks?

Eric Coffie : [00:00:48] Yeah. Gov. Giant is a national organization. We actually recently became a nonprofit where we provide training resources for free online, helping small businesses win large contracts. So we’ve been doing that for five years now. We’ve successfully helped hundreds of companies, land contracts and thousands of businesses get registered to start partaking and the $600 Billion US Federal Government Contract Marketplace.

Lee Kantor: [00:01:16] So now a lot of folks don’t include the government as part of their prospecting. They think, Oh, I have to get business from another business. Can you explain why it’s important to at least consider investing some time in trying to get government contracts?

Eric Coffie : [00:01:36] Well, I think a lot of times if we if depending upon how long people are in business, if you go back far enough, you’ll see times where the only buyers that existed in the marketplace was the government. And so I fortunately, I’ve had that experience back in my belt where you can go back just to 2008 when the market took a turn and there was no commercial companies that were buying a product because everyone was trying to reserve their cash, the market was kind of shut down. And so it was difficult for businesses to maintain, to stay viable and to stay afloat. And so the only customer that was buying at that time was the US government. So it’s almost like I would say, you know, when they tell you to go get a line of credit when you don’t need the money, it’s the same thing. You want to learn this marketplace when you don’t need it, because by the time that you have to have it or that you do need it, it’s going to be too late.

Lee Kantor: [00:02:33] So now is this for only kind of B2B businesses? Is there is it something that you have to be kind of making something in order to be a good option for the government? Or can it be a professional service business? Can it be a marketing company? Like what are kind of the sweet spot for government contracts?

Eric Coffie : [00:02:58] Great question. We actually, believe it or not, everything that the private sector buys, so does the government, including services, including products. And you do not have to actually manufacture the product in order to sell it to the government. Why? The beautiful thing about going to the government is they have a procurement process. And so even the manufacturers themselves, if they’re not tied in and they’re part of that procurement process, the government cannot buy from them. And that’s one of the advantages that I encourage small businesses to pursue, is because if you’re not in the government’s database and you’re not a registered vendor or registered supplier, it doesn’t matter what product that you make or manufacture, they cannot buy from you. And because of the bureaucracy and that system, it creates an opportunity for those small businesses that are nimble, that are swift, that have the opportunity to learn this marketplace, to then. Right. Create somewhat of a margin for themselves of reselling that product to the government.

Lee Kantor: [00:03:59] Now when you’re saying government, are you kind of discerning between state government, local government, federal government, or are they all kind of the government or does each one have its own kind of, you know, bureaucracy and strategy to get on their radar?

Eric Coffie : [00:04:20] Yeah. When I refer to government, I teach federal contracting, so I’m at the highest level. So when you think about, for example, the national parks, you think about the Navy, the Army, right? Those are the agencies that I target, Health and Human Services. I do not target state and local. So they are all unique and how you approach them in terms of strategy. But I target the federal government contracting arena because particularly if you’re selling a product, if you’re selling a product, right, this particular customer, regardless of what state are operating in, they still follow the same set of procurement guidelines and rules. And so that makes it really easy for a small company that doesn’t have a lot of bandwidth. You don’t have to learn four or five different sets of rules. So if you learn the federal government how they operate in the rules in which to navigate and play in that marketplace, you can apply that to selling to Colorado, Texas or Oregon, because as long as the federal agency, it doesn’t matter where they operate, they follow the same guidelines.

Lee Kantor: [00:05:26] Now when you’re dealing with the government, I’ve heard some stories where it’s so complicated, there are so many forms and you miss one form, then you know, then they kick the whole thing back. You’ve got to start again. They ask for so much information that to you might seem irrelevant that you know, why do they care about this thing? And now I’ve got to find that thing. And and I’m going to it’s going to be a full time job just to put my name in the hat. Is that accurate or is that a myth? Like how does it work?

Eric Coffie : [00:06:00] No, that’s pretty accurate. I would hate to say it’s a myth. It’s pretty accurate. You do have to go through an extensive process up front in order to qualify. Right. And so that’s that’s one of those barriers to entry that keeps a lot of people out. But that also creates a unique opportunity for those the persons who do learn how to navigate that right, to essentially make everyone else their workers and their subcontractors. So, yes, there is and again, I just had this conversation with someone this morning. There is those barriers to entry up front, which is part of the difficulty. But once you get past them, the opportunity in other side is endless.

Lee Kantor: [00:06:41] So you’re saying that it’s an investment worth making?

Eric Coffie : [00:06:45] It’s an investment worth making? Absolutely.

Lee Kantor: [00:06:46] Now, is it something that I can just go, you know what? I’m just going to pay someone to do all that for me. Can I do that? Or is this something that I. I have to hire a consultant. They’re going to tell me what to do, but I still I can’t get around not doing it. I can’t pay someone to do this for me.

Eric Coffie : [00:07:03] You can pay there are companies out there that you can pay to help you with the registration process. Absolutely. We know of companies that we recommend to help you with that registration process. If it’s on the federal side, we can help you with the registration process at Gov Giant. We do have a for profit arm that helps companies with proposal writing business development. We also do training, coaching, counseling that is on a for profit side. So we do offer those services for companies that want it. And for me, I always say it just depends on whether you have more time than money or money than time. And our videos and our trainings, we teach you how to navigate that. So it just depends. Do you have more time than money and you want to pay for it? But we’re still going to need your information at the end of the day. So I’m going to need to know your revenues, your sales, how many employees you have, who’s the point of contact. So you’re still going to have to give me all of that information to populate into the database. So it just depends on how much hand-holding you need versus how much you actually want to spend.

Lee Kantor: [00:08:07] So like, how much time are we talking about? Is this something I can knock out in an afternoon? Is this a weekend or is this kind of if you want, I’ll be doing next this summer.

Eric Coffie : [00:08:18] Okay. If you want to just get registered in the government database at the federal level, you can probably do it in a few days.

Lee Kantor: [00:08:27] And then what some of the the information that is that I’m going to have to get ready to begin this process, like what are some of those? All the paperwork I’m going to need in a pile to make my life easier when I’m going through the process.

Eric Coffie : [00:08:41] The initial registration, they’re not actually checking any paperwork, right? So the initial registration there forms that you fill out complete and then you tell them, right, your revenues, your sales, your bonding, your past experiences you go through. And so there’s just it’s just a bunch of pages that you click through. And it’s probably, I don’t know, somewhere is 75 different screens that you’ve got to check boxes and acknowledge. Like, for example, are you a felon? Have you ever filed bankruptcy? Those kind of questions. Do you operate in a foreign country? Like what percentage of owners, you know, own the company? And their share is like different questions along that. So just their standard questions about your business that you’re the owner you probably know anyways. And unless you’re a really large company entity that’s composed of multiple shareholders, it should be pretty straightforward questions that, you know, just right off the top of your head.

Lee Kantor: [00:09:36] So if I do that, so I’m registered, is that the end or now how do I just kind of apply for one of these opportunities?

Eric Coffie : [00:09:45] So now that you’re registered, then you can apply for opportunities. So at that point and that registration is through a website called Sam dot gov.

Lee Kantor: [00:09:55] So that’s separate. So I register on one website and then I go to Sam Gov when I fully registered. And do they give me a number or something? There’s some proof that I registered.

Eric Coffie : [00:10:05] So now what they’ve done is they’ve actually done a good job of consolidating everything. So your registration and the search is on the same website. Sam Gov so you no longer have to switch between websites and databases. It’s all populated in one field. So the same place that you register and update your entity information, that’s the exact same place that you now search for upcoming opportunities solicitations, RFPs or Qs.

Lee Kantor: [00:10:31] So then when I do, when I’m ready for that stage, I there’s going to be more forms, I’m sure, right? There’s not no more forms. I just say, yeah, I’m in.

Eric Coffie : [00:10:41] Once or register. There’s no more forms. Right? They just tell you what offerings come out to respond. Yes. You’re going to have to submit forms to respond to them. Correct.

Lee Kantor: [00:10:49] Okay. So I go on there and I say, how do I even is there a search? Do I go, okay, I’m a marketing person? Or for me, I produce radio shows and podcasts. Do I just search for that? And then they’ll say Here the Department of the Forestry wants help in making a podcast.

Eric Coffie : [00:11:09] Yes, correct. That’s exactly how it is.

Lee Kantor: [00:11:11] That’s how it.

Eric Coffie : [00:11:12] Is. No, it’s exactly how it is. Lee, you literally could type in the word podcast into the search bar and it will populate all of the. Current contracts or solicitations looking for podcasts as well as past awards that have the word podcast in the description.

Lee Kantor: [00:11:30] And then so you just and they’re going to ask, aren’t they going to ask for kind of specific things?

Eric Coffie : [00:11:37] So again, we’re talking about the search now, right? The search space.

Lee Kantor: [00:11:39] So I look up podcast. So what, like ten things show up for podcast or 100? I have no idea.

Eric Coffie : [00:11:45] I don’t know everything. Right. Because I mean, that would mean the government that database is populated with hundreds of thousands of pieces of data. Right. I don’t know. Megan podcast versus construction.

Lee Kantor: [00:11:54] Okay. But it could be just say five show up that are kind of in the ballpark of what I do, right? Because it’s not going to be super exact. Right? It’s going to be kind of like I’m going to be able to go, Yeah, I could probably do that. Right. Like, it’s not ever a perfect match.

Eric Coffie : [00:12:09] No. And I’m that’s actually a really, really, really good point, because I think one of the things that I want everyone to understand is what Lee just pointed out. When you search, it’s not going to be exactly what you do because it is the government. So so they may want a podcast, but maybe they want you to record it inside of their government facilities. Right? Or maybe they want you to do it on government equipment or government property because it’s proprietary. Does that make sense?

Lee Kantor: [00:12:39] Yeah. So that’s where.

Eric Coffie : [00:12:40] Podcasting. But maybe they want you to do it at their location or on site or using their equipment or sending your team members to to record a podcast in a foreign country. So it’s not going to be like you get to pick how you deliver the service.

Lee Kantor: [00:12:57] But do I even apply to that because it’s not an exact match? Or do I just say, yeah, that’s I don’t know what.

Eric Coffie : [00:13:03] They want this decision, right? I mean, that that’s a business decision for you. If the opportunity warrants a for example, I actually did respond to one from podcasting and it was to create a podcast in Alaska that discussed the the natural culture of Alaska. And because a lot of what happens is they’re saying that a lot of the natives in Alaska, they don’t have cable. But they do have radio, right? And so this was to capture that experience and broadcast it through a vehicle that they had access to.

Lee Kantor: [00:13:42] So you said, okay, I can do that. And then did they? Is there a place to like, can I get clarification or ask a question or do I just have to kind of go boldly forward and just guess to the best of my ability that I understand what they’re asking for?

Eric Coffie : [00:13:57] You will have the opportunity to ask questions and engage back and forth. You have to sit it in writing. And that way what they do is they will publish a list of all the questions and answers to them publicly so that everyone has access to the same information.

Lee Kantor: [00:14:12] So is that your recommendation if you have a question to ask the question?

Eric Coffie : [00:14:16] Absolutely, I do.

Lee Kantor: [00:14:18] Yeah, absolutely. And then so this sounds like it’s not something that is going to solve my financial problems. This today or this week like this takes some time to go through this process.

Eric Coffie : [00:14:29] And the government, the procurement process is really slow. And I always tell people that if you’re starting off in government contracting, right, and I’m referring to federal, I would expect at least one year before you land something.

Lee Kantor: [00:14:45] So you’re going to have to do a lot of legwork and apply for a lot of things in the hopes that a year later something might actually happen.

Eric Coffie : [00:14:54] Yes. And that’s again, if you’re doing it on your own right, if you do that, you can accelerate that with a mentor or with a coach. But yes, I would plan for at least one year just because the procurement cycles. Right. For example, we’re in June, the government’s fiscal cycle closes in September. So they already have, for the most part, the contract. There isn’t the vendors that they want to use to close out the year.

Lee Kantor: [00:15:21] Now, if I am a minority or woman, a veteran, are there certain? Kind of I don’t say advantages, but maybe I get to check different boxes that make me more attractive as a vendor.

Eric Coffie : [00:15:36] Yes, they do exist. And the federal level, they have small business. They have women veteran hub zone. And then they have another designation, ADA, which stands for a socioeconomic disadvantage to economically disadvantaged persons. Yes.

Lee Kantor: [00:15:56] So that’s just I get a different you know, I get to check a different box or I get to add a different number. I have to be registered in that group to to prove that I really am what I say I am.

Eric Coffie : [00:16:07] To qualify for those opportunities. Yes, you have to be registered, but not only registered, you actually have to become certified. So the registration that I initially mentioned is self registration. These other processes require certification, so you have to actually get approved. So that’s another series of steps to to check those boxes.

Lee Kantor: [00:16:27] Is there an order or should I get certified before I get registered or does it matter?

Eric Coffie : [00:16:31] No, no, no. Because remember, you’re getting registered just to qualify to be eligible to participate.

Lee Kantor: [00:16:36] So you would register first.

Eric Coffie : [00:16:38] Allow you to check different boxes. But it doesn’t make you not that doesn’t make you ineligible to participate.

Lee Kantor: [00:16:43] So now you mentioned a mentor. Is that part of the service you’re offering on your nonprofit side or is that the for profit side?

Eric Coffie : [00:16:52] Yeah, right now we do that on the for profit side.

Lee Kantor: [00:16:55] So a mentor is one of the services you offer?

Eric Coffie : [00:16:58] Yes. But before you reach out to me, the government themselves with our taxpayer dollars offers coaching services. Now, it’s very limited, but it’s a great place to start for someone who’s never, ever done this before. Right, for free. You can reach out to an organization called P-TECH.

Lee Kantor: [00:17:20] P tech do.

Eric Coffie : [00:17:21] Thc procurement technical assistance centers are normally associated with universities and they’re normally in major cities throughout the US. And you can reach out to them and they can help you with a lot of this initial upfront legwork when you’re first getting started. And I encourage everyone to start there even before you come to me.

Lee Kantor: [00:17:42] So that I’ll answer some of the basic questions and might weed out the people that are like this too hard.

Eric Coffie : [00:17:47] Yes, exactly right. I don’t want to do that work. So let P-TECH do it right now.

Lee Kantor: [00:17:54] That makes sense. Because look, because when you’re when you start pulling on this thread, it’s it’s a long way to the finish line.

Eric Coffie : [00:18:02] It’s a long way. It’s a long way. And and why not take advantage of a service that’s already exists that we pay for as taxpayers right now? To me, that just the government, to be honest with you, really, I think they’re doing the best that they know how to try to support us small businesses. We may not know about all the available resources that exist. So that’s why I want to make that available first and foremost.

Lee Kantor: [00:18:27] And is there one piece of actionable advice if you were a person that has never done this before other than go to that p tech website, is there something that they should be doing to prepare themselves to get a government contract?

Eric Coffie : [00:18:43] Well, I do so and I, I, I recommend I actually written two books, The Billion Dollar Playbook, which is a short book that I wrote literally list all the other free places or low cost places to access resources to navigate this marketplace. I think it’s a $10 buy. That’s something that I recommend to everyone. It’s not a book that you read through and learn how to do government contracts. It’s a resource guide. And so that way, depending upon where you’re at in this marketplace, you have an always have a resource to turn to. And they’re free and low cost resources.

Lee Kantor: [00:19:21] And if somebody wants to learn more about your company, what’s the website?

Eric Coffie : [00:19:26] Gov. Com giants dot com.

Lee Kantor: [00:19:27] That’s Dov SEO and giants dot com.

Eric Coffie : [00:19:33] Yes.

Lee Kantor: [00:19:34] Well, Eric, thank you so much. It’s so much information. Really appreciate you sharing your story. And you’re doing important work. And we appreciate you.

Eric Coffie : [00:19:44] Thank you, Lee. Now definitely have a back story to it. And this is my mission and I plan on seeing it through till the end until I least I’ve helped 500 companies achieve 5 million in revenue.

Lee Kantor: [00:19:55] 500 companies, 5 million revenue. Well, have. Where are you at now? What’s the scorecard?

Eric Coffie : [00:20:02] Well.

Lee Kantor: [00:20:04] All right. On your way. Every big business starts small. You got to start somewhere.

Eric Coffie : [00:20:09] Got to start somewhere.

Lee Kantor: [00:20:10] All right. Well, thank you again for sharing your story.

Eric Coffie : [00:20:14] Thanks, Lee.

Lee Kantor: [00:20:14] All right. This is Lee Kantor, Lucille. Next time on South Florida Business Radio. He.

Tagged With: Eric Coffie

Sarah Peck With AEVEX Aerospace

June 20, 2022 by Jacob Lapera

AEVEX Aerospace
Association Leadership Radio
Sarah Peck With AEVEX Aerospace
Loading
00:00 /
RSS Feed
Share
Link
Embed

Download file

SarahPeckSarah Peck, LSSGB, SPHR, SHRM-SCP, Head of Talent Acquisition at AEVEX Aerospace

Sarah Peck is the Head of Talent Acquisition for AEVEX Aerospace where she leads a virtual, geographically dispersed team of Talent Acquisition professionals. Sarah has built the TA function at AEVEX from the ground up, incorporating six new companies from M&A activities that touch roles on five continents.

A big proponent of using data and analytics in recruiting, Sarah will graduate from University of Massachusetts Amherst’s Isenberg School of Management this fall with an MBA in Business Analytics. Sarah volunteers as the VP of Programs for San Diego Society for Human Resource Management and has served on the Association for Talent Acquisition Professional’s Content Council, contributing to ATAP’s News You Can Use newsletter since 2020. Sarah currently serves on the ATAP Board of Directors for FY 2022-2025.

Connect with Sarah on LinkedIn.

What You’ll Learn In This Episode

  • Joining a board – interview best practices
  • Best practices for assuming a new role on a board
  • Time management for your board responsibilities

This transcript is machine transcribed by Sonix

TRANSCRIPT

Intro: [00:00:02] Broadcasting live from the Business RadioX studios in Atlanta, Georgia. It’s time for Association Leadership Radio. Now, here’s your host.

Lee Kantor: [00:00:17] Lee Kantor here another episode of Association Leadership Radio, and this is going to be a fun one. Today on the show, we have Sarah Peck With AEVEX Aerospace. Welcome, Sarah.

Sarah Peck: [00:00:29] Hello. Glad to be joining you, Lee.

Lee Kantor: [00:00:31] Well, I’m excited to learn what you’re up to, but before we get too far into things, tell us about ABC’s. How are you serving folks?

Sarah Peck: [00:00:37] So this is a full service, full spectrum, ISR provider, intelligence, surveillance and reconnaissance. And I know that sounds a little scary, but just so you know, we’re doing some good work helping the folks out in Ukraine. Our why is empowering people to make the world a safer place. And we really are committed to supporting folks on the ground, whether they be a Department of Defense contractors or US or foreign military elements. We do some really great work. We save lives. A lot of that I can’t talk about. But yeah, we’re, we’re I’m super pumped about our mission, our people. It’s a really great place to be.

Lee Kantor: [00:01:20] Now, as the head of talent acquisition, you probably have a bunch of challenges just in that job. Can you talk a little bit about your work there? Is it difficult to find folks?

Sarah Peck: [00:01:33] It can be. It can be uniquely challenging. But one of the real resources we’ve tapped into and you probably hear talent acquisition folks talk about this all the time, but a strong referral network is really the way to go. A lot of our folks, I want to say about 70% of our company is veterans, military, male spouses. And so we have a good network within the Department of Defense and within the military helping folks transition out of the military. In terms of diversity metrics. The military is a great place to go for diversity. I mean, you have LGBTQIA plus you have different races, different neurological NEURODIVERSE You have a lot of disabled folks who get out anywhere from 10% to 100% disabled via the VA. And so you really do tap into a very diverse network of people. And as I’m sure you’ve all heard, the companies that hire diverse traditionally outperform the companies who do not, and it’s made for a very robust workforce.

Lee Kantor: [00:02:45] Now, what’s your back story? How did you get involved in this line of work?

Sarah Peck: [00:02:50] I’ve been in talent acquisition for, gosh, about eight years now and I was in sales beforehand, which is everybody jokes about talent acquisition. You kind of fall into it accidentally. One of the routes to talent acquisition is via sales because a lot of the traits carry over. And I came to AV X and worked my way up into a position of leadership and it’s been incredibly fulfilling.

Lee Kantor: [00:03:20] Now, any advice for the talent that’s out there to be found by people like you? Is there anything they could be doing that helps them stand out or maybe get identified as somebody worth getting to know better?

Sarah Peck: [00:03:36] Well, I want to call out an example of an intern who had applied to one of our internships. Our internships are highly contested. This particular one was in San Diego for software engineering or mechanical engineering, I’m sorry. And we had over 300 applicants and the VP in charge was just too tightly bound by his schedule. He wasn’t getting interviews in. And one gentleman, Tomas, had followed up with me on LinkedIn, and he was literally the only person who had messaged me on LinkedIn out of the entire candidate pool. And I told him, I’m sorry, we’ve got an unresponsive hiring manager. And just when I thought the position was closed, we have literally closed it out. It was off the books. He messaged me again and he said, Hey, any updates? And I said, You know what? I like this kid. I looked at his resume. It looked good. I forwarded his LinkedIn profile to to the VP in question and he said, Yeah, I’m going to interview him tomorrow at 9 a.m.. Set it up. He was hired by the end of the day. Now we have an intern where it would have gone unfilled. This happens more than you think, where people will reach out on LinkedIn or via email or however. And just the squeaky wheels, man, they just get the grease. Because if you have the guts, especially as a 20 something intern coming out of college, to really step up and make those connections, I mean, it really goes a long way because someone like me will be an advocate for someone like Tom. Was because I saw he had the initiative. I saw he had the drive. We’re very pleased with him. He’s already started. And I just I honestly think if more people took the initiative to reach out to the recruiter who’s hiring or to someone like me, I think they’d get a lot further.

Lee Kantor: [00:05:34] Yeah, I agree 100%. I think it’s one of those things where people think that just applying is enough.

Sarah Peck: [00:05:41] And enough.

Lee Kantor: [00:05:42] And then just but. And you like you said, one out of 300 followed up on LinkedIn. I mean.

Sarah Peck: [00:05:49] Yeah, yeah. Over 300. Right. Literally, literally. He was the only one who took the time not only to send the initial message, but then not to get discouraged by a lack of response. Like I responded to him and said, I’m sorry, this is not even on this guy’s radar right now. And then he followed up two months later and he was like, By the way, I’m still available. Is there any way? And I said, You know what? Maybe there is. And honestly, if there were a host of other people who had followed up who probably would have gotten the job before him, but because they didn’t take that extra step of following up, but he did. He got the job and now he’s flourishing. And, you know, it just goes to show that little extra something that shows your worthwhile will go a long way with an employer.

Lee Kantor: [00:06:41] Yeah, I think that and it’s and it’s so funny, it’s not even that it’s that strenuous of an activity to do that. Right.

Sarah Peck: [00:06:51] It was it was a two line email and I accepted his email. And, you know, I can’t help everyone who reaches out to me. Sometimes they reach out about jobs that are already closed or we have an internal candidate or maybe they’re just not in the running. But for something like this, especially with these high volume situations, if you’re applying for an executive assistant role or reception role or one of these roles where there are a lot of junior level applicants and they’re all willing to take the job, you know, setting yourself apart and really taking that extra initiative and step to reach out to somebody with maybe a little bit of a scary title like head of talent acquisition, like he did not hold back. And I have the utmost respect for that because that just shows a lot of initiative.

Lee Kantor: [00:07:40] Now, is there any kind of advice you can give folks that are because a lot of organizations are relying on data and automation to go through the candidates, is there anything that a candidate could do to leverage that same data and analytics to work in their favor?

Sarah Peck: [00:07:58] So there is kind of a life hack that I like to tell people about. And what you do is you pull up their job description and this involves extra work. This is not one of those just click a million buttons and apply to 100 jobs. This is when you want to apply to five in a day, but you want them to be quality applications. So first you take the job description and then I tell people literally plagiarize, pull the bullets out, put it in your resume if in fact you can back that information up. So let’s say it says 2 to 3 years of experience with software engineering. You go in there and then copy and paste it in and then put whatever your number is, two years of experience with software engineering and then if it says something like must know C++, put in your resume. I know C++ and I mean literally go line by line because when there are axes and we don’t use these because we’re small enough, but with some of these big companies, if you’re applying to a Bank of America or a FedEx, what you want to do is as closely resemble your resume to their job description because they’re going to pick up the ATS is going to automatically pick up on all these skills and keywords, and it’s going to provide a match score of some sort.

Sarah Peck: [00:09:20] And it really helps you beat the system. Honestly, though, with those big companies, I still advise they may be getting 1000 applicants. The ATS may get rid of half of them. You’ve still got a recruiter who’s tasked with going through the remainder. Set yourself apart. Reach out to the recruiter, do some research on LinkedIn, figure out how to get a hold of them, and then do it and look, pull up the company, search for an org chart. You know, do what you have to do because it’s the out of the box thinker is the ultimate will ultimately make their way through the hiring process. And unless you’re in a super niche role like for example, we have certain intel analysts roles where you have to have a full scope polygraph and you have to have like 25 years of experience. Those people know who they are. They know everybody wants them. They can just show up and. The job is theirs. But for for someone who’s maybe trying to break in, someone who graduated in 2022 or 2021, 2020. You want to you’re trying to break into a very competitive market, even though there are a lot of jobs. So you have to differentiate yourself.

Lee Kantor: [00:10:34] Now in your career, have you been active in associations and taken leadership roles?

Sarah Peck: [00:10:40] I have, yes. Going back as far as 2008, I was with the Junior League of Fresno for several years there and I was on the board, did some good work with them. And then since about November, because I kind of took over early because some pre planning hadn’t been done, but basically for 2022, I am the VP of Programs for San Diego Society for Human Resource Management. And then as a march, I want to say March of 2022, I’ve taken over a three year stint as a board member for the Association of Talent Acquisition Professionals.

Lee Kantor: [00:11:28] Now, that kind of work, joining the board, volunteering, taking leadership roles, it seems like, Wow, I’ve got so much to do. Do I have to do that too? But I just find that those are the people who take those roles, are the ones that are thriving. And they’re they’re rarely kind of unemployed. They’re somebody who wants them on their team because they’re showing leadership. They’re demonstrating this. Is that been the case for you? Where where that kind of work has kind of it pays off in ways that maybe you can even anticipate.

Sarah Peck: [00:11:59] Dividends in ways you wouldn’t even imagine. For example, my work with the Association of Talent Acquisition Professionals, I’ll be honest, I don’t even know how I got on the board. I interviewed apparently I did well, and then I beat someone out in a vote, and for whatever reason, I found my way onto this board. And it is a board of some of the most intelligent, experienced, powerful people in talent acquisition. We have people who run their own companies. We have people who are VP head of talent acquisition for isms. We’ve got the VP head of talent acquisition for Ford. We’ve we’ve got some real high fliers there. And I’m kind of the little fish in a really occupied pond, if you will. But one of the only reason I bring all of that up is to say that I now have access to these key decision makers with all of this wealth of knowledge. And I have benefited so much just from my association with them. I have so much more knowledge. I switched my ATS in December of 2019, early 2020, and I realized from being around these folks, I did it all wrong. And I think a lot of us don’t have the opportunity for exposure to these really strong minds because we don’t necessarily have the opportunity to be on a phone call with them and pick their brain. And I think one of the biggest benefits of association leadership is getting around the cream of the crop, the people who are giving back, the people who have worked their way up.

Sarah Peck: [00:13:45] And if you’re someone who’s more junior, that’s not necessarily a barrier to entry, because if you show the willingness to volunteer, you prove yourself on a committee level. Quite often they’ll move you up into a leadership role. And frankly, I mean, it does wonders for your career and it’s a résumé builder. I haven’t looked for a job in almost four years now, but when the time comes, it serves as a really good reference point for my skill set because I’m approving a pal, I’m looking at historical data, I’m building content, I’m helping with membership drives. There’s there’s a lot of different things that goes into this. And then within my role with San Diego, Sherm, I’m know because I’m the VP of Programs, I’m meeting all of these great speakers to line them up for our breakfast programs. And so I’m talking to CEOs, I’m talking to authors, people who have written books. Some of them are both. It’s just really great connections. And God forbid, let’s say my company was acquired by another company and my role was eliminated. I guarantee you within two weeks I’d have, if not another job already, I’d be well into the interview process because I have a lot of resources in terms of my network.

Lee Kantor: [00:15:05] And another thing is that even in your work, if you had a question or a challenge or something came up that you didn’t know, you now have, you know, the movers and shakers that can. Say, Yeah, I’ve had that happen to me and I can hear some recommendations.

Sarah Peck: [00:15:19] Oh, God, completely. They will point you in the right direction, both at a tap. I’ve gotten some really good references. I mean, really good references to software, to just methods to approach recruitment, to managing a team, to managing up to leadership, how to talk to people in the C-suite. I mean, there’s just a lot of benefit I’ve derived from the overall experience, and it’s not all about me. I’m doing it to give back. I don’t have kids like I’m very understanding. Fiance It’s okay if I spend a few hours a month on, you know, on conference calls for board meetings and then some extra work on the weekends doing whatever activities and things that we have going. But really, for what I put into it, I would say I definitely derive exponential value compared to what I put in.

Lee Kantor: [00:16:17] Now, any advice, you know, maybe from a time management standpoint that you can share, it sounds like you’re good at juggling a lot of things.

Sarah Peck: [00:16:25] Yeah. So just setting boundaries around what times are available. I made sure that I found out right up front when all of the board meetings were held and they were scheduled consistently on the same days of the month. And so just making sure folks understood that that was kind of sacred time, that needs to be devoted to the meetings. I mean, obviously, if there’s an emergency, I can get out of the meeting, but I really prefer not to also just really setting aside a few hours or just maybe even an hour every day to just sit down and look at my responsibilities, see if there’s anything I can be working on, send emails, communicate with the people I need to be in communication with. Honestly, I find it’s a lot of sending emails and then grabbing quick meetings here and there. It’s not a huge time commitment, but it’s meaningful work.

Lee Kantor: [00:17:20] Yeah, and if you know in advance, it’s kind of easy to block the time and just kind of account for it.

Sarah Peck: [00:17:26] Don’t do a lot of last minute stuff with my organizations. Usually it’s well thought out in advance and we’re very, very fortunate to have executive association leaders helping us out for San Diego. Sherm, we have Emily Mullen. She is very, very capable. She does an excellent job as executive director. And then we have Kristin LeBlanc for Atap. And she’s just a powerhouse. They’re both very dynamic women who just keep us on track, keep us honest, help us rein ourselves in. If we’re having too many ideas all at once and maybe it’s not actionable. So they really are. They they’re practitioners and they walk a fine line between bossing us around and accommodating us completely. So I don’t know how they do it. Honestly, I couldn’t do that role, but they do one heck of a job.

Lee Kantor: [00:18:22] Now, any advice for folks that were maybe in your shoes? The young person that assumed a role on a board was there like kind of a 30 day, 90 day plan that you had that allowed you to kind of ease into the role and not feel overwhelmed or even, you know, have some of that. Sometimes people have that imposter syndrome.

Sarah Peck: [00:18:44] Yeah. And there’s a little bit of that. I tend to be a very strong, decisive personality. But when I don’t know my environment that well, I tend to keep my mouth shut and just listen. What did they say? Better to be a fool with your mouth shut than open your mouth and remove all doubt. Right? So I’ve spent the first couple of months on both boards just kind of keeping my head down, doing a lot of listening, asking a lot of questions. I don’t know if I would exactly call it imposter syndrome, but I will admit to being a little in awe of the people I’m working with because they are so established in their careers and in their industries. Depending on the organization, you may or may not have a thorough onboarding process. My onboarding for a TAP was superior. The executive director forwarded me everything I needed to know in terms of documents and then took an hour to just explain it all to me, which was unique in my experience because like when I was with Junior League, it was it was kind of a hot potato that just kind of landed in your lap in San Diego. Sherm The previous thing coming out of the VP programs role, she did a handoff, but it was not as comprehensive in terms of documentation, so to speak. But regardless, they will, for the most part, get you up to speed. Sometimes you’re thrown into the mix and you have. To just kind of produce without a lot of tools and maybe background knowledge. But either way, like if you just stick with it for a few months, you’ll have it down pat. It it gets easy, I promise you.

Lee Kantor: [00:20:28] Now, if somebody wants to learn more about your journey or connect with you, what is the best way to do that?

Sarah Peck: [00:20:35] Well, probably through LinkedIn. Hold on. I recently changed my LinkedIn. And let me give it to you because it’s a little long. It is LinkedIn. Dot dot com. Black backslash in backslash. Backslash. Sorry. Sarah Peck. All one word. Sara HPC k dash, dash, backslash. And you can reach me to spec additive x dot com for more business related questions. I’m also open to taking requests for mentorship, things like that. I don’t have a ton of extra time, but I will take the time aside for a 30 minute phone call just to answer some questions and let you know kind of about the interview process for various organizations and how you do get into a leadership role.

Lee Kantor: [00:21:33] Well, Sarah, thank you so much for sharing your story. You’re doing such important work and we appreciate you.

Sarah Peck: [00:21:39] No problem. I appreciate you. Thanks so much for having me on.

Lee Kantor: [00:21:43] All right. This is Lee Kantor. We’ll see you next time on the Association Leadership Radio.

 

Tagged With: AEVEX Aerospace, Sarah Peck

Author and Speaker Benton Thompson III

June 20, 2022 by Jacob Lapera

BentonThompsonIII
Atlanta Business Radio
Author and Speaker Benton Thompson III
Loading
00:00 /
RSS Feed
Share
Link
Embed

Download file

BentonThompsonIIIDetermined to share the practical side of sharing God’s word, Benton T. Thompson III is a captivating global author and speaker with a keen loving heart, who wants to assist in helping seekers find the truth.

As an ordained Minister since 1996, serving in the pastorate 15 years; Thompson has penned a wide-body of work and was a featured writer for many years in a national women’s magazine, “Precious Times.” He shared insider information with women everywhere in the column titled “The Brother’s Corner.”

Among his many talents, Thompson can also be named an International Missioner., who has spent time in India, Asia, the UK, Philippines, Central America, Israel, and the West Indies, after which he penned another book, Sons of God – Bar Abba.

Connect with Benton on Facebook and Twitter.

What You’ll Learn In This Episode

  • New devotional study
  • It is important to address grief and sorrow around the world right now
  • The series of “How to” books
  • A practical approach to spirituality
  • If someone doesn’t believe in Go

This transcript is machine transcribed by Sonix

TRANSCRIPT

Intro: [00:00:04] Broadcasting live from the Business RadioX studios in Atlanta, Georgia. It’s time for Atlanta Business Radio brought to you by on pay Atlanta’s new standard in payroll. Now, here’s your host.

Lee Kantor: [00:00:24] Lee Kantor here, another episode of Atlanta Business Radio. And this is going to be a good one. Today on the show, we have Benton Thompson, the third with Benton Thompson the third. Welcome.

Benton Thompson III: [00:00:35] Welcome. Thank you so much, Lee.

Lee Kantor: [00:00:37] Well, before we get too far into things, tell us about your practice. How are you serving folks?

Benton Thompson III: [00:00:42] Well, what I’m doing is I provide ministry services, counseling services. I do a lot of outreach work. I travel around, I speak. I’m an author and motivational speaker.

Lee Kantor: [00:00:53] So what’s your back story? How did you get into this line of work?

Benton Thompson III: [00:00:56] Well, I have been I’m an ordained minister since 1996. And so I saw a lot of needs in our communities. I run homeless shelters, just trying to help people in any facet that I can. I just see so many suffering and hurting people. And I thought any gifts or talents that I have, let me use those to be able to help other members of society.

Lee Kantor: [00:01:16] Well, is there anything actionable you can share to listeners right now to choose to be of service rather than to choose maybe to make as much money as possible or to accumulate as many things as possible? How do you convince people to choose a path of service?

Benton Thompson III: [00:01:34] Very good. I choose I direct people to like for example, right now I have a new app out on the U-verse Bible app and it’s called Jesus Carried Our Sorrows to Victory. So I think that it starts with education, being able to show people how to do something, to give them practicality and understanding. And so I show some of the things that ways that we can participate, ways that we can care for one another, especially now, given there’s a lot of grief and sorrow and it’s just about being compassionate. Sometimes it’s just as simply as speaking a kind word. And that starts the process and and talking to one another. How can I help? What can I do? And actually put a hands to something as opposed to just mere words.

Lee Kantor: [00:02:17] Now, you mentioned that your background was in the ministry and and you’ve probably been reaching people in a variety of ways. Can you talk a little bit about how you decided to go the app route and what were some of the learnings you had building an app that was trying to communicate what you were trying to communicate because that seems like an adventure by itself.

Benton Thompson III: [00:02:40] Well, and it really does. And so with that, the the clarity is I didn’t actually build the app. So you version has a Bible app and it’s all around the world and they have 500 million unique devices that they’re on now. And it’s it’s throughout all the world, as I say. So I wrote a devotional, a five day devotional about Jesus and how we carried our sorrows into victory. And so through doing that on that platform, that allowed me to reach so many people around the world, because although we’re all uniquely different, all 8 billion and counting, each of us have their own dental imprints and finger imprints. There are still certain unique commonalities that we have, suffering being one of them, joy being another. So I use that their platform, they allow me to use that to place my devotional study to share with people a way of understanding, compassion, in a way to understand the commonalities that we all have as human beings.

Lee Kantor: [00:03:36] So that’s important for the listeners to understand that sometimes you don’t have to create the wheel. You can partner with people who already have a platform and try to insert yourself within that existing platform in order to reach the folks that are already using that.

Benton Thompson III: [00:03:53] That’s exactly right, because of the fact that there’s there’s nothing new under the sun, as it were. So someone likely has the same heart, the same incentives, the same desires that you have, and so seek to partner with others in community. And then even by doing that part, we are still connecting to one another. And so that’s it’s relational. It’s not it’s not that we’re doing this in a in a vacuum. We have to relate to one another, share ideas, share our perspectives, our goals, our visions, share our pains, share our joy, share our trials like what we’re doing here today.

Lee Kantor: [00:04:26] So you also mentioned you’re an author. Can you talk about the the writing process that you use? A lot of folks dream of one day being an author, but very few people take the time to put words to paper.

Benton Thompson III: [00:04:39] Well, in that, yes. So to date, I’ve written ten books. And so my first book I wrote a number of years ago, and my books come out of my learnings. And so going back to the the precedent again that yes, we’re all uniquely different, each one of us is made as a one of a kind. But again, there’s commonalities. And so my first book I wrote a number of years ago, I was traveling for work at the time. I’m a professional. He trained as an engineer and I was traveling for work and there were some trials and tribulations I was going through. And so my first book was entitled Why Men Hunt, and it was really expressly about Mankind. I thought, well, we all go through the same things, men and women alike. We’re hunting, we’re searching, we’re seeking. And so every book that I’ve written since it has been a practical guide to complex matters, because I believe that especially matters of spirituality, faith, belief, they’ve been complicated and they’ve been purposely made that in fact. And so I think it has to be simple applicable so we can turn around and do it. And so I would advise people that are desire to write, just keep your message simple and plain and people can relate to it and connect with it. And then you’re off to the races.

Lee Kantor: [00:05:47] Well, can you talk and get a little more granular when it comes to the writing process? Did you have a system since you mentioned you’re an engineer, that engineer brain? Can you talk about maybe some of the systems or your routines that you had in order to execute the book to get it out of your head and into print?

Benton Thompson III: [00:06:04] And that’s very key. So what I did, you know, actually, I did not have a system in place. I was staying at a Jamison Inn Hotel at the time, and so they had the little pad beside there. So the thing is key, as you point out, to get it out of your head. And on paper, even if it’s cryptic, even if it’s bullet points, you have to get it outside of you and then you can flesh out accordingly. And so once I had done that and then I began to didn’t know any publishers, so I began to search, you know, who are publishers? Something with my theme, the understanding that I was self-taught and trying to find empowerment. And so you’re kind of that is a process. I don’t think that there’s a one and done. So I found the publisher sent my manuscript. They picked it up, we had a conversation and you just take it off. And so every time it is that repetitive process. But I would say then to those who would be writing right with your heart, not with your head, because again, it’s about connecting with people. So it’s great that we have this high IQ, but right now we’re seeing that in IQ. That emotional connection is far more important than our IQ.

Lee Kantor: [00:07:08] Now, was it a difficult transition to go from the engineering world to the world of faith? I would imagine faith has always been involved in your life, but to bring it to the forefront like this, it might be a risk for some folks.

Benton Thompson III: [00:07:21] And it could be. But I looked at it like they were just like just both existed in me, as it were. You know, we have certain kind of it’s like a creative sense. And then also there’s this physical sense. I have to do these things responsibly, but this is my creative side. And so that foundation of spirituality has always been there, you’re correct in that. And so I seek for ways to be able to share that again with humanity. So I take my engineering and I service humanity through my engineering. That’s great. And I can also service humanity through my gifts and talents and abilities. So even though they’re on different planes, they still serve the same purpose.

Lee Kantor: [00:07:59] So it sounds like you kind of taking a practical approach to your spirituality.

Benton Thompson III: [00:08:05] Yes, sir, that’s exactly correct, because same thing with engineering. You build it a piece at a time, a part of the time, and that is a great benefit with my spirituality. So I go in there and I look at something and say, Hey, how do you take it apart as an engineer? How do I reassemble this? So I look at God’s word, I look at the Bible, look at these things and go, Man, these are so convoluted. How can I demystify this? How can I complicate this? How can I break it down to the parts and pieces so people can understand it and apply it to the life? And that’s why I’ve had a lot of success being able to take, you know, matters of salvation or baptism and say, let’s break it down to its least common denominator. We can all understand it applied and begin getting the benefits from it.

Lee Kantor: [00:08:50] But what about the kind of difference in the sense that when you’re an engineer or you’re building something that hopefully is real, that will hold up and not fall over and not break down. But in faith, there are some leap leaps of faith that you have to take on, faith that that the answer is there and that someone will catch you when you fall. How do you kind of marry those to kind of some somewhat disparate lines of thought?

Benton Thompson III: [00:09:21] And that’s a great point. And I talk about that when I’ve written a a how to series. It’s a very basic series and it’s a How to God. So I’ll talk about how to hear God, how to pray to God, how to follow God, how to obey God. And so, again, the basic foundations. And so with faith using that same approach, for example, as it were, we don’t we have to see that. We don’t have to understand it. And so I use my background again, Lee And I said, You know what? I don’t understand how electricity gets into my house, into the outlet, but I can still utilize it. So that allows us to say I don’t have to understand and be able to fully comprehend how faith works, but I can still apply and get the benefits out of my life and I share things using that same mindset. For example, the positive and the negative. We think sometimes matters of faith are all positive, but the negative is just as valuable. And I tell people every time you get in your vehicle, you need a positive and a negative thing to happen. The positive and the negative on your battery is what starts your vehicle. So it’s a matter of a paradigm shift. And getting us to understand that all negative isn’t bad and all positive is not necessarily good. It’s the mixture, the blending of it, as it were.

Lee Kantor: [00:10:34] So what do you need more of? How can we help?

Benton Thompson III: [00:10:37] Well, I need more exposure, more awareness to let people know that it’s. There’s somebody that has solutions right now, and I don’t know everything. I just know a way that we can get them together. I think as we pull together our talents, our thoughts, and you hear a lot today about having conversations, and so we talk about those and that’s great. But it’s also we need to have spiritual conversations because that is a part of our basic compositions. We really do have a spiritual being part of us, as well as a natural part. And so a lot we focus on our natural part, but I’d love to have conversations about the spiritual part. How do we deal with our emotional things? Because, again, with the shootings and everything that’s happened now, people are suffering, they’re hurting emotionally. And so I can’t intellectually relate to that. Even with issues of race, I can’t intellectually relate to that, but I can relate to that spiritually. We can’t have those conversations. So I’d like more opportunities to be able to share and bring people together and let’s begin to have these spiritual discussions.

Lee Kantor: [00:11:39] Well, if somebody wants to learn more about your books, your app, or to have a conversation with you, what’s the website?

Benton Thompson III: [00:11:45] What my website is is as my name is it’s Benton Thompson dot com simple enough or you can just google me Benton Thompson the third you’ll see all my information on the internet. I can be reached anyway. Through that I’d love to have conversations. Come and speak, share work if I need to. Hey, let’s feed. I’ve fed the homeless, the hungry. I’m willing to work and ready to work side by side. And so reach out to me at any any factor you like to.

Lee Kantor: [00:12:13] Well, Benton, thank you so much for sharing your story today.

Benton Thompson III: [00:12:17] Thank you, Lee. I certainly do appreciate the time.

Lee Kantor: [00:12:19] All right. This is Lee Kantor. We’ll see our next time on the Atlanta Business Radio.

About Our Sponsor

OnPay’sOnPay-Dots payroll services and HR software give you more time to focus on what’s most important. Rated “Excellent” by PC Magazine, we make it easy to pay employees fast, we automate all payroll taxes, and we even keep all your HR and benefits organized and compliant.

Our award-winning customer service includes an accuracy guarantee, deep integrations with popular accounting software, and we’ll even enter all your employee information for you — whether you have five employees or 500. Take a closer look to see all the ways we can save you time and money in the back office.

Follow OnPay on LinkedIn, Facebook, and Twitter

Tagged With: Benton Thompson, Benton Thompson III

Joshua Johns With The Growth Coach

June 20, 2022 by Jacob Lapera

JoshuaJohns
Franchise Marketing Radio
Joshua Johns With The Growth Coach
Loading
00:00 /
RSS Feed
Share
Link
Embed

Download file

Brought To You By SeoSamba . . . Comprehensive, High Performing Marketing Solutions For Mature And Emerging Franchise Brands . . . To Supercharge Your Franchise Marketing, Go To seosamba.com.

JoshuaJohnsJoshua John, Director of Marketing at The Growth Coach

Helping clients understand their potential and develop successful marketing strategies for their businesses is Joshua’s passion. Whether it be grassroots or a detailed and well-organized strategic plan, he makes sure his clients and colleagues have a clear understanding of the steps needed to be taken to achieve their goals.

As a Marketing Director with a focus on behavioral science and communication, he has had the privilege to coach and support more than 100 individual businesses worldwide. With over 10 years of experience in media and marketing, he continues to lend my expertise in coaching, training, development, and strategic thinking.

Connect with Joshua on LinkedIn.

This transcript is machine transcribed by Sonix

TRANSCRIPT

Intro: [00:00:07] Welcome to Franchise Marketing Radio. Brought to you by SeoSamba comprehensive high performing marketing solutions for mature and emerging franchise brands. To supercharge your franchise marketing, go to seosamba.com. That’s seosamba.com.

Lee Kantor: [00:00:31] Lee Kantor here another episode of Franchise Marketing Radio and this is going to be a good one. Today on the show, we have Joshua Johns with the growth coach. Welcome, Joshua.

Joshua Johns: [00:00:42] Thanks for having me on, Lee.

Lee Kantor: [00:00:43] Well, I’m excited to learn what you’re up to. Tell us a little bit about the growth coach. How are you serving folks?

Joshua Johns: [00:00:48] Well, the growth coach is a business coaching franchise brand. So we believe that so many business owners out there, especially in the small and medium size business realm, they deal with tons of different issues, whether it’s profitability, whether it’s turnover, you know, getting the marketing set up for their business. So the growth coach is that that franchise that has business coaches that go out into the different territories and they help these business owners overcome those obstacles and really become the hero for their own business.

Lee Kantor: [00:01:23] Now, the coaching industry has changed dramatically over the last probably five, ten, even going back as far as 20 years. Initially, this was just a perk for the people at the highest level of an organization, and now there’s some democratization of it and that it’s trickling down to pretty much anybody. Has that kind of fueled the growth for the growth coach?

Joshua Johns: [00:01:47] Absolutely. I mean, we’re for business and sales coaching. It’s been two booming profitable markets. Small and medium sized businesses really make up 97% of the businesses in North America. So especially during the pandemic, when a lot of these business owners were trying to determine what’s the next step for my business? Do we close shop? Do we take it the next step? How do we expand? How do we overcome this? It really was an opportunity for our coaches to go in and help them reevaluate and determine kind of what that new winning combination was going to be for their business. So it really has been, at least over the last seven, 7 to 10 years, just been a huge opportunity.

Lee Kantor: [00:02:28] Now, talk about kind of the methodology. There’s a lot it’s kind of the Wild West when it comes to business coaching out there. A lot of folks have a lot of opinions and a lot of kind of winging it methodology where, hey, I was a VP of marketing at this big company, so now I’m a coach because I was a VP of marketing at a big company. Talk about the growth coaches methodology and how you, you know, kind of where the rubber hits the road for your clients.

Joshua Johns: [00:02:57] Right? You’re very correct in that there’s so often that we see so many individuals that they’re in business, they’re in a specific industry, and after a certain time they go, okay, well, I’m a coach now because I have this I have this background. And the inside joke that we in the industry see is someone when usually on their LinkedIn, you’ll see a point in time where all of a sudden they’ll, they’ll switch their, their employment to coach. And that usually lasts about 3 to 6 months or so until they actually find another job. They’re doing that as an interim. Well, that’s not what we do with the growth coach. We actually have a world class system and a specialized system called the Strategic Mindset Process that the founder of the growth coach Dan Murphy created. And that is the that is a system that we use with all of our clients. We we help them to really face their reality, to understand what some of the obstacles are. And we actually walk through it with them. It’s it’s very much the difference between a consultant and a coach. Consultants come in. They tell you the different things that need to be done in your business. You pay them and then they leave a coach, especially the growth coach. They actually stay there with you throughout the entire process. Thinking of it as a as a G.P.S. They help you map out the course and notice where those obstacles are going to be so you can reroute, but they’re in the passenger seat with you. The business owner is actually driving the business. The coach is there to help them direct.

Lee Kantor: [00:04:25] But another point of distinction between the coach and a consultant. Sometimes the consultant rolls up their sleeves and is doing some of the work where a coach is kind of advising where the business owner is doing the work or they’re hiring out somebody else to do the actual work.

Joshua Johns: [00:04:41] Correct. Now, the similar to like a fitness coach or a sports coach. You are correct that the business owner are the ones actually rolling up the sleeves and actually doing the work. And there is a great sense of fulfillment with that. Like, for instance, from a fitness perspective, I could go on to YouTube, Lee and find out all the workouts that I need to do to get myself into shape. But I don’t have anyone to really hold me accountable. So what are the odds that I’m actually going to go to the gym and do it versus if I get a fitness coach? They’re going to be that person that’s going to be calling me up and saying, Why are you not at the gym? So they’re holding me accountable. Our coaches do the exact same thing. But here’s the caveat, Lee It’s not just one on one coaching. The growth coach really at the heart, our our main concept is a group coaching environment. So we get these other business owners and business leaders into groups. So they are the coach is facilitating, but these other business owners are working together and helping to overcome obstacles in a group setting. And that’s where we have found the most success and where we’re seeing the most growth. And it’s much more rewarding in that in that field.

Lee Kantor: [00:05:47] So it combines kind of individual coaching with group peer to peer conversations.

Joshua Johns: [00:05:53] Absolutely. Any of our coaches have the opportunity to to. You give our product in aa1 on one environment. In a group environment, we have virtual. So all of our product is actually very much customized for the need of the client. Our coaches might go in and work with a specific business and notice that the CEO of the business needs this, but then the sales team needs this. So we’re going to customize a product. A lot of our product where it used to be very linear now is much more modular. So it can be topic based and really customized for the needs of that business owner or that business. And they can have a group where it’s just a closed group within a company, or they can have a group where it’s business leaders from different industries all together working as well.

Lee Kantor: [00:06:41] Now, are you finding that the ideal franchisee is somebody that’s kind of going all in on the growth coach as opposed to somebody who might have a consulting gig on the side and wants to add this as another revenue stream? Or maybe they have an existing brick and mortar business, you know, like a print shop or a co-working space. And they want to add this as another revenue line.

Joshua Johns: [00:07:06] We have both. We have them coming from all different walks of life. We have coaches that are all in that this is their their only source of income. And they are doing this full time. And we have coaches that are coming in, individuals that some are semi-retired or they still have a specific job and they want to do this part time. And then we have ones that are coming in and adding this as a revenue stream to something that they’re currently doing. So we have it in all areas.

Lee Kantor: [00:07:33] So because of that, how do you kind of go to market to attract new coaches?

Joshua Johns: [00:07:40] Well, a lot of it is we have a fantastic franchise development team and which I sit on as the marketing director for the growth coach. We try to attract individuals that are really looking to make an impact. Honestly, if someone just wants to own a business and that’s just when they just just want to own a business, we we usually will try to redirect them to maybe a different franchise because the growth coach is under the I call it the mothership of strategic franchising. Franchising owns five brands. Growth coach is one of them. We have a painting brand, a pet food brand, a senior home relocation and online auctions and. A handyman type of service. So we might direct them into that. But we are looking for clients that are really wanting to make an impact in their community and make an impact in the businesses in their community. So that’s usually who we’re trying to attract, whether it’s someone that has been in business their whole life and they’re there, they’re looking to retire and do this full time or again, someone that’s looking to do this part time, that’s usually the the the light bulb that goes off is when we have the meetings with them, when they’re kind of looking at this opportunity is what is your why? Why are you looking to become a growth coach? And that’s usually some of the questions we ask.

Lee Kantor: [00:08:59] Now when somebody is coming up to you and they’re saying, why should I buy into the growth coach and their methodology when I know a lot about business? I’ve been in business for 30 years. I mean, how much more are you going to give to me when it comes to just kind of the knowledge of business on how to help somebody in their business? If I’ve been in business myself for 20 years.

Joshua Johns: [00:09:24] Very good question. One of the biggest things is our patented and copywriting strategic mindset process that we’ve developed. So yes, we have individuals that might have been in business, but our process and how we coach our clients is what’s different compared to other coaching businesses that are out there. But also the biggest thing is we are by your side every step of the way from a corporate perspective as well. So you, even as the coach, are not alone. So and I think that’s the biggest thing. So if you have someone that’s come in and say, I’ve been business for for 20 years, I’m going to go ahead and be a coach, that’s great. But then you’ve got to develop all the material. You’ve got to develop all the product. You don’t really have a support system. We have ongoing support. We have ongoing training. We have a community of coaches around the world that we all get together virtually, sometimes physically, now that the pandemic is over, to actually learn and grow together, to help develop new product and to help build ourselves up. So that is really the difference between someone that just wants to be a coach versus being a part of a system like we have.

Lee Kantor: [00:10:30] And really being part of a community.

Joshua Johns: [00:10:33] Oh, very much so. It’s a family there. There are coaches that I have, even as the marketing director for the corporate entity, there are coaches that I have that I have now can call friend that they have been, you know, almost a part of my family in many ways, and they live halfway across the United States.

Lee Kantor: [00:10:50] And that’s what I think a lot of folks don’t realize when they when they join a team like yours, that it’s not just kind of the IP, but it’s also, like you said, that support and accountability, the thing that they’re actually offering to their clients, you’re offering to them.

Joshua Johns: [00:11:07] Absolutely. We practice what we preach. I mean, you think about it, there are so many business owners out there, whether it’s a mom and pop flower shop or even someone that owns an I.T. company, a lot of these business owners feel alone and that is usually where the problems start. So if we’re going to have our coaches giving them product and teaching them how to be a part of community, we want to provide that exact same ideology methodology to our coaches.

Lee Kantor: [00:11:32] And then part of what they get with the growth coach is kind of this the systems, processes, but also the infrastructure. So they don’t have to kind of create a whole coaching business from scratch. It’s kind of plug and play. They just go and serve their community and their their market. And then you have you’re doing kind of all the back office heavy lifting.

Joshua Johns: [00:11:55] Absolutely. We develop the websites, the social media presence, as well as all of the material, product and marketing assets. I mean, we really believe in an all inclusive approach when it comes to this. So our marketing, our product toolbox is full of digital and physical assets for all of these coaches to use to promote their services. So we think of ourselves as really a marketing company first. So after all, effective marketing products and clients, that that’s what sets you apart for optimal success and revenue. So we on the back end develop all of this with the insight from our coaches and then they are the ones that are facilitating these workshops to their clients.

Lee Kantor: [00:12:34] Now, is there a specialty for the growth coach in terms of the services that are providing these small businesses? Because small business owners could have a variety of needs, whether it’s finance, whether it’s marketing, whether it’s h.R. Or is it kind of you cover all those bases.

Joshua Johns: [00:12:52] We really do cover all those bases in a modular form. So some of the things that we do focus on is the strategic mindset process that’s so that is broken down into three different areas based on the the business owner or the business leader. And then we have strategic manager and then we have sales mastery. So those are all products that are modular with different topics from leadership, marketing, sales, retention. We just created a new module to all those that succession planning and we’re working on developing and finishing up our next one, which is going to be diversity and inclusion. So all of these modules are kind of focused in those three areas for the business owner, the sales leaders and the managers. But then we also have products like Smart Time Management, performance management, high performance teams, team building. We’ve actually gotten really, really big on personality profile and behavioral science utilizing DESC, Myers-Briggs and these behavioral assessments to help the the business owners and their teams. If they can understand how they communicate and understand how they act, then we can help develop products and systems for them to help them be better.

Lee Kantor: [00:14:06] So what’s next? Are you looking to expand in certain regions or is this kind of the world is your oyster at this point?

Joshua Johns: [00:14:13] Well, we are I mean, we are very particular and strategic in some of the areas that we look to expand. So some of the areas that we are currently looking to expand are in California, Colorado, primarily in the Denver area and some other areas of Texas. We do have a large presence internationally within Latin America in particular, but also in India, Singapore, in Spain. So we’re looking to expand into some of those markets as well. Internationally, there a little bit of a different, different process because the partner that we bring on as a franchisee, they are a franchisee that owns that entire country and then they sell franchises or hire on coaches in their country. So we support them all the materials that we develop here for the United States, we provide to them. And that is just exciting to see the growth coach growing in such a presence internationally as well.

Lee Kantor: [00:15:05] So if somebody wants to learn more, have a more substantive conversation with you or somebody on your team, what’s the website?

Joshua Johns: [00:15:11] The best thing to do is to go to growth coach franchise.

Lee Kantor: [00:15:16] Good stuff. Well, Joshua, thank you so much for sharing your story today. You’re doing important work and we appreciate you.

Joshua Johns: [00:15:22] Lee. It was a pleasure.

Lee Kantor: [00:15:24] All right. This is Lee Kantor. We’ll see you all next time on Franchise Marketing Radio.

Tagged With: Joshua Johns, The Growth Coach

Jeff De Cagna With Foresight First LLC

June 20, 2022 by Jacob Lapera

Jeffdecagna
Association Leadership Radio
Jeff De Cagna With Foresight First LLC
Loading
00:00 /
RSS Feed
Share
Link
Embed

Download file

ForesightFirst

JeffdecagnaJeff De Cagna FRSA FASAE, executive advisor for Foresight First LLC in Reston, Virginia, is an association contrarian, foresight practitioner, governing designer, stakeholder/successor advocate, and stewardship catalyst. In his work, Jeff advises association and non-profit boards on how they can navigate an irrevocably-altered world and shape a better and different future.

A graduate of the Johns Hopkins and Harvard universities, Jeff has continued his learning with the future at the MIT Sloan School of Management, Oxford University, Harvard Business School, the University of Virginia’s Darden School of Business, and the Institute for the Future. Jeff is the 32nd recipient of ASAE’s Academy of Leaders Award, the association’s highest individual honor given to consultants or industry partners in recognition of their support of ASAE and the association community.

Connect with Jeff on LinkedIn.

What You’ll Learn In This Episode

  • Fit-for-purpose association board in The TurbulentTwenties
  • The foundational beliefs of a fit-for-purpose association board
  • How can today’s association boards become fit for purpose

This transcript is machine transcribed by Sonix

TRANSCRIPT

Intro: [00:00:02] Broadcasting live from the Business RadioX studios in Atlanta, Georgia. It’s time for Association Leadership Radio. Now, here’s your host.

Lee Kantor: [00:00:16] Lee Kantor here, another episode of Association Leadership Radio. And this is going to be a good one. Today on the show we have Jeff De Cagna with foresightfirst. Welcome, Jeff.

Jeff De Cagna: [00:00:29] Thanks, Lee. It’s a pleasure to be with you.

Lee Kantor: [00:00:31] Well, I’m excited to learn what you’re up to. Tell us a little bit about foresight first. How are you serving, folks?

Jeff De Cagna: [00:00:37] Well, Foresight First is my solo consulting firm, and I’ve been working with associations for more than 20 years as a consultant, spent more than 30 years in the association community overall, including years as a staff person. And I’m devoting my attention to working with boards, to helping them set a higher standard of stewardship, governing and foresight, and helping them elevate their performance and also helping them build their organizations to thrive.

Lee Kantor: [00:01:04] Now, why did you decide to invest so much of your career in associations? What drew you to that group?

Jeff De Cagna: [00:01:13] Well, I’ll be honest and say there was a time when I thought I might do something else, but I kept being pulled back into associations. And so I concluded that I wasn’t choosing associations, they were choosing me. And I have felt that over the course of these last 30 years, and especially in the years that I’ve been a consultant, that I have learned so much about, so many different industries and professions, and have had a real opportunity, I hope, and I believe, to make an impact on organizations across the country and other parts of the world. And so it’s been very exciting and I’m very excited about the work that I do every day, working with boards and trying to help them prepare their organizations for the future.

Lee Kantor: [00:01:55] Now in your work, you use a phrase fit for purpose. Do you mind defining that? And what what do you mean by that?

Jeff De Cagna: [00:02:03] Well, I think that, you know, as I said, over the course of these last few decades that I’ve been working in associations, we’ve seen a dramatic shift in the environment. And the entire time, we’ve been told certain things about the way boards are supposed to function, what they’re supposed to do, their role. And I think we’ve reached a point now, especially over the course of these last few years of what I refer to as the turbulent twenties since the beginning of this decade, where the stakes have been raised and we’re really at a moment of truth for association boards, we’re in the midst of multiple crises that we’re facing across all three. Excuse me, all five letters of the acronym that we used in force called Steep, which is refers to social, technological, economic, environmental and political shifts. In all five of those areas, we’re seeing crises emerging, if not full blown crises and certainly critical situations. And that means that for association boards, the complexity of their work is going to increase going forward. There will be less complexity, there’ll be more complexity. And so we need boards that are prepared to deal with those issues in a in a very forthright fashion and understand the role that they have to play in trying to guide their organizations through an unforgiving future. And that really comes to a third point, which is, I think one of the things that we have seen decline over the course of these last many years, and particularly, even surprisingly, during the course of the pandemic, is we’ve seen this idea that there is a shared sense of a common good, that that has really been frayed in many ways, that we’ve become a lot more focused on what’s happening with us, a lot of focus on self interest rather than shared interest.

Jeff De Cagna: [00:03:50] And I think associations have historically been organizations that have helped to build common good help, build social capital. And I think we need to get back to that as we move forward and boards need to play an important role in making that happen. So I see a real opportunity for boards, but it’s also a moment of truth. There really is an upward there is a need here to make a decision about what kind of board are we going to be, are we going to be a board that guides the organization into the future, that makes choices about addressing serious questions or board that will abdicate that responsibility and perhaps continue what predecessors have done over many decades, which is use the future as a kind of dumping ground for problems that were inconvenient or difficult to solve. We can’t continue to do that. We must act to address these issues. And I think boards have that opportunity and that responsibility starting today and moving forward.

Lee Kantor: [00:04:43] So what are some of the symptoms that these boards that may be aren’t taking that step to become that role model or that true north for the industry or the group that they serve? What are some symptoms that hay trouble might be brewing, whether you want to admit it or not?

Jeff De Cagna: [00:05:01] I think one of the things that I talk about is the distinction between being a board and becoming a board. And I think that when you’re being a board, what that means is that you’re really focused on executing on the traditional and expected responsibilities of the board. Every association board has fiduciary responsibilities, and that includes trying to maintain oversight of the financials, of legal considerations, establishing policies and so on. And of course, those responsibilities are extremely important. But if that’s all the board is doing, and then if it’s also doing a kind of strategic plan as a checklist item, something that was felt needed to be done that doesn’t really help prepare the organization for the future, but helps focus attention on what we’re doing today. While there may be value in having that kind of understanding of our current activities, it doesn’t really help us move forward. So if we’re really not investing our attention and our energy in trying to shape a different future for our organization starting today and really thinking about the implications of what’s ahead, not just for the people that we know, but more importantly for the people that we don’t.

Jeff De Cagna: [00:06:13] People who will be coming into our organization or into the profession or industry over the course of the rest of this decade and going into the 2030s. We’ve really got to focus on the impact of what’s coming at us on them, even more so than what’s happening with our own organization. So it’s going to be a challenge for boards to be able to say, you know what, we may have to make sacrifices in the short term that will benefit this association, this ecosystem of our industry or profession, and the stakeholders and successors who will be a part of that in the future. And that’s a very selfless choice, but it’s a necessary one because we have unfortunately deferred so many of the hard choices. So it’s really a choice between thinking about how we’re going to build something that endures over the long term, or really just maintaining a focus on what we’re doing in the short term and then hoping that things will work out. That’s really not going to be an effective approach, given the nature of the, as I’ve said, the crises and the complexity that are in front of us.

Lee Kantor: [00:07:13] Now, how do you help persuade the boards that you work with to be less risk averse and to take this leap? Because it’s kind of a leap of faith? And I’m hearing from you that you’re saying that this is inevitable and you better move on this sooner than later because it’s coming whether you want to or not. And the status quo, it won’t be so status. It’s it’s going to be moving. So how do you persuade the board to take the action and to take the leap?

Jeff De Cagna: [00:07:42] Well, I guess I would challenge a little bit the idea that it’s a leap of faith, because I think anyone who has been watching what’s been going on since we entered into a global health crisis more than two years ago, can see very clearly the evidence of what we’re talking about. If we’re looking at the social division that we’re seeing, not just the United States, but around the world, if we’re looking about the growing impact of technology and the way that is reshaping the human contribution at work and really reshaping so many aspects of our lives. And we’re looking at the challenges of the economy and how the economy is is moving in different directions. There’s parts of the economy that are working well, but we’re seeing tremendous inequality in our economy. We have in the United States, 15% of our population is at or below the poverty line. If we’re looking at the climate crisis and the existential threat that that presents, if we’re looking at the political polarization and the decline of the rule of law and the rise of ideological extremism, once again, not just in the US but around the world, we are seeing very clearly what the future could look like if we enable those shifts and those forces of turbulence to continue to reshape our environment. And so for any association decision maker, whether that’s a CEO or someone serving on a board, the evidence is in plain sight. It’s a question of whether we’re willing to address that evidence directly or whether we are really more comfortable leaving it to someone else. And that’s one of the things that I find particularly challenging, because in so many situations that I’ve been in over the course of my career at once, at the same time, I’ve heard associations talk about how important it is to help young people and how much they want young people to be part of their organizations.

Jeff De Cagna: [00:09:26] And there’s also this idea that the younger people in our organizations may really help organizations thrive and survive in the future. But at the same time, there’s not necessarily taking any steps to help prepare those young people for this more challenging future that is clearly ahead of us. So we’ve got to be able to see what’s actually happening on the ground and then ask ourselves the fundamental question, which is, are we prepared to become more as a board, recognizing that we have special responsibility to those who will follow us, because perhaps those who preceded us didn’t do as much as they could have. But we have seen more. We have learned more, we have experienced more in the course of these last few years. We have lost so much in terms of the number of people who have died from COVID in the United States and around the world. At some point, we’ve got to acknowledge all of those tragedies and acknowledge what’s going on here and say, you know, we’ve got to do better for those who will follow us. We have the opportunity to do that, but only if we’re willing to change ourselves. And if we do that, then we can start to move this organization, our ecosystems, professionally and our industry and our therefore our society forward. And I think that’s really kind of where we are right now.

Lee Kantor: [00:10:38] Now, you said that a lot of like the change is obvious for anybody paying attention. And and I think that when you talk to people in general terms or about a macro world, they’ll be in total agreement. But historically, humans tend to when it comes to thinking locally or hyper locally, they think there’s not really a problem at that level. The problem is a bigger picture thing that isn’t involving their surroundings and an example of kind of the backing that is everybody gives terrible. Calling for government and the representatives, but yet the incumbents win reelection 90 something percent of the time. So when it comes time to actually pulling the trigger and making a change at that local level, everybody is hesitant and they kind of the devil they know is is worth sticking with. So how, again, do you get the people to open their minds that the problem is hyper local, that the problem is within the organization and that they have to be selfless in order to take the steps that are needed to create the change that they want in the world.

Jeff De Cagna: [00:11:50] I think there are there are there are structural reasons why incumbents get reelected to the Congress or to legislatures that are sort of beyond the scope of our conversation here today. But so I don’t necessarily equate those two things. Having said that, I think that, you know, the message is that, you know, right now, the level of trust in our institutions in this society is at really dangerous low levels, whether it’s trust in government, trust in media, trust in technology companies, trust in religious institutions and academic institutions. There is a real trust crisis across so many different sectors of our economy. So for those who are serving on association boards, which is where my focus is, for me, the message to them is understand that you do not wish to be part of the group of institutions in our society that are being challenged because they are not demonstrating their legitimacy in understanding where things are going. Anyone who is looking at what’s happening can recognize that there is a need for organizations like associations to help step in and address some of these issues. I’m not saying that associations can do at all. Far from it. Associations cannot solve the climate crisis that requires governmental action. Associations cannot solve in its entirety many of these big issues. But we can be important and constructive contributors to that process. And that’s why we need to have boards really understand their role differently than we have traditionally.

Jeff De Cagna: [00:13:25] One of the things that I think is so important in the idea of a fit for purpose board is recognizing that the association is an essential, essential 21st century institution that can really make an important positive, some impact on these big issues. If we’re willing to accept that responsibility, that it can take on responsibilities beyond just those, as I said earlier, these more traditional kinds of governing roles that we expect boards to take on and really work with others and their in their communities and their ecosystems to build those industries and professions to be stronger. And fundamentally, boards can stand up for the future of their successors, that they can stand up and say, you know what, we have to take on that responsibility on behalf of those who will follow us and really perform their what I refer to as their duty of foresight, learning as much as possible with the future, and using that long term thinking and action to benefit, as I said earlier, those that will come later into the organization, that it’s really about having that long term perspective. So I believe that there is a lot that we can do and really focus the board’s attention on having that much bigger and wider impact on there on every level of our society, really from the from the hyperlocal, as you describe it, to the national level and beyond.

Lee Kantor: [00:14:45] So what are some action steps that they can take today in order to become fit for purpose? What are some things that are actionable that a board can at least take some baby steps to begin the process?

Jeff De Cagna: [00:15:01] Well, I think it really begins with embracing three ways of thinking that that every board can begin to internalize. And then underneath those ways of thinking, there are practices that boards can adopt. So it starts with making a shift towards stewardship, really understanding that the role of the board is to leave the system better than how they found it. We often invite boards to operate from a leadership perspective and and honestly, I don’t believe that we need boards to lead. We need boards to understand their stewardship responsibilities, that longer term perspective, trying to figure out what they can do to leave it better than how they found it. And again, there are practices that they can perform underneath that. Really thinking differently about governing. How do we make governing about building the capacity of the organization, making sure the organization has a coherent view of what it is capable of, of of doing, making progress the areas it wants to make progress. And then how does it build the capability to to sustain that progress? And then also, how can it really prepare itself to be able to continue moving forward even when conditions get difficult? I talked about really three ideas there of coherence, capability and continuity.

Jeff De Cagna: [00:16:16] And so I think all of those parts of the way of thinking about governing are essential. And then, as I’ve alluded to, the the notion of foresight, the intentional process of learning with the future that for a board is really codified, the idea of the duty of foresight that we’ve got to have boards focusing as much of their attention as possible on long term issues, long term questions, these bigger considerations, bigger critical situations that are before us and thinking about how their organizations can be constructive contributors to addressing those issues. And that’s really where. They need to be and enabling others other contributors in the organization, younger people, more diverse staff and voluntary contributors to the association participating in shaping some of the short term strategic choices while enabling the board to really focus long term and then having everyone really work together and collaborate more fully in shaping a different future. I think these are all things that that boards can begin to do, but it begins with shifting mindsets, and then they can begin to implement next practices to be able to move their work in new directions.

Lee Kantor: [00:17:23] Now, do you have kind of a profile of an ideal board that you like to work with, or are they of a certain size or are they in a certain industry?

Jeff De Cagna: [00:17:33] You know, I work with boards across different industries, professions and fields. For me, the kind of board I want to work with is a board that understands what we’re talking about here, that understands the stakes, that understands that this is a moment of truth, that understands the opportunity before them and the necessity of taking action. And really, another attribute that I would say lead to that is is also a board that is willing to challenge its own orthodoxy. I define orthodox beliefs as the deep seated assumptions that we make about how the world works. When a board is willing to challenge the orthodoxy as opposed to being a perpetuation of the orthodoxy, which is often the case, certainly over the course of 30 years, I’ve seen lots of orthodoxy and associations perpetuated by what boards do, if they’re willing to challenge their own orthodoxy and become important contributors and champions for the process of challenging that orthodoxy, that is a very positive step forward. So I’m wide open to assisting and supporting any association board that is really understands where we are and understands where where we need to go and is willing to shift its ways of thinking and acting, thinking and acting beyond orthodoxy to get to where we need to go.

Lee Kantor: [00:18:45] And if somebody out there wants to get a hold of you and get on your calendar, learn more about your practice. What’s a website?

Jeff De Cagna: [00:18:53] Best place to look for me is LinkedIn. Jeff On LinkedIn is the URL you can use for that or they can email me directly at Jeff at Foresight first. Oh.

Lee Kantor: [00:19:04] Good stuff. Well, congratulations on all the success, Jeff, and thank you so much for sharing your story. You’re doing important work and we appreciate you.

Jeff De Cagna: [00:19:11] Thank you very much, Leigh. It was a pleasure.

Lee Kantor: [00:19:13] All right. This is Lee Kantor. We will see you all next time on Association Leadership Radio.

Tagged With: Foresight First, Jeff De Cagna

Lori Devaney, Shelly Farrar, And Christa Skinnell on Women in Business

June 16, 2022 by Jacob Lapera

WomenInBusiness060922pic1-Copy
Cherokee Business Radio
Lori Devaney, Shelly Farrar, And Christa Skinnell on Women in Business
Loading
00:00 /
RSS Feed
Share
Link
Embed

Download file

WomenInBusiness_060922_pic2

This Episode is brought to you byAlpha and Omega

LoriDevaneyLori Devaney is the CEO & Co-founder of The Innovation Spot and Senior Consulting Manager of Devaney & Associates. She has over fifteen years of management and consulting experience. Lori holds a Masters of Business Administration and a Bachelor of Arts Degree in Law, both from the University of California, Irvine.

Lori’s experience includes management consulting, staffing, and recruiting within various industries. She held such positions as the Orange County Regional Operations Manager for Adecco North America, Inc. and Corporate Consulting Manager and Senior Recruiting Manager with such companies as Deloitte & Touche LLP and TAG Consultants to Management, Inc., both in Southern California. She also has experience as a Regional Accounting Manager with Aluma Systems USA, Inc., an international construction company.

Lori’s consulting experience includes providing clients with direction in planning, development, and implementation of hiring and staffing strategies. Analyzing and researching current economic conditions, business trends, competitive forces, and potential markets to support new development sales programs. She is also very adept at developing and implementing operational and job costing procedures.

Connect with Lori on LinkedIn.

 

ShellyFarrarShelly Farrar is a caterer, realtor, and restaurant owner.

Farrar Restaurants LLC is located in Canton, GA, United States and is part of the Restaurants and other eating places industry.

Connect with Shelly on LinkedIn.

 

ChristaSkinnellChrista Skinnell is a disciplined leader with over 20 years of multiple sales channel experience, Licensed Optician, management, and customer service.

She successfully completed her Certification as an Event Professional through Emory University in April 2021 and has launched her own business, Nine88 Events.

Connect with Christa on LinkedIn.

 

This transcript is machine transcribed by Sonix

TRANSCRIPT

Intro: [00:00:07] Broadcasting live from the Business RadioX studios in Woodstock, Georgia. Welcome to Women in Business, where we celebrate influential women making a difference in our community. Now here’s your host.

Lori Kennedy: [00:00:29] Hello. This is Lori Kennedy and I’m your host today for Women in Business Powered by Business RadioX Stone Payton. Our producer is also in the studio with us today and we’re grateful to have you tuned in with us today. We have three amazing ladies. We are going to be interviewing Laurie Devaney from the innovation spot, Shelly Farrar from Riverstone Corner Bistro, and Jay Michaels, Prime Steak and Seafood. Yum! And then we also have Chris Deschanel from 1988 events. And I am going to start with tell me about your business name, what you do and how long you’ve been in business. And I’m going to start with you, Krista.

Christa Skinnell: [00:01:15] Well, I am Christa Skinnell with Nine88 events. I came up with the name. It’s basically the month and year I met my husband. We were 16 years old in September of 1988, and it’s just been a journey ever since. So that’s where we came up with the name about a year ago. So our company launched last May, so I’m super excited that we’ve hit that one year mark. We do corporate events and private parties. Congratulations.

Lori Kennedy: [00:01:47] Thank you. That is awesome. All right, Laurie, let me ask you, tell us about what you do and how long you’ve been doing it.

Lori Devaney: [00:01:54] My name is Lori Devaney and I am with the innovation spot we opened about a year and a half ago, just shortly after COVID started releasing. Here we are a coworking space and we have any conference rooms, private offices, hot desks, anything that you need for to go ahead and run your own business. How did we come up with the name? So the innovation spot, I think that, you know, I love creating and working with different businesses and we have a lot of different businesses in this coworking space. And I think every business has the potential to be very innovative and there’s a lot of innovation that comes out of this little spot.

Lori Kennedy: [00:02:36] Well, how did you come up with the idea? Because I feel like co-working spaces are relatively. Post COVID. You know.

Lori Devaney: [00:02:44] Actually, that is kind of a not not the case. And I would love to take credit for this, but it’s not my brainchild. I would actually have to say my husband, Tom Devaney, is the one that really had the idea to open this here in Woodstock. But he is he’s a professor over at KSU and the executive MBA program, and they do an international residency where they travel to different countries every year with the with the classes. And they’ve been doing a lot of travel in South America. And this is how people work in South America in particular. It’s a cost effective way for businesses to have everything they need in an office. You know, a lot of times the overhead for a conference room or a break room or, you know, all the other spaces that you need in an office can you know, it’s not always necessary, only if you use them once a month or something like that. So it makes sense to share that space, thus have a co-working space. But co-working has been a thing in other countries and here in the United States, to a lesser degree, for a good number of years.

Lori Kennedy: [00:03:57] Okay. Awesome. Well, Shelley, tell us about your businesses and how long they’ve been around and what the story is for, how they were started.

Shelly Farrar: [00:04:05] Oh, goodness. Well, my husband and I have been in the restaurant world for like over 30 years, and we never thought our kids would want to follow in our footsteps. And one day we’re on a trip to Florida. And my 19 year old son at the time says, Mom, dad, he’s like, can you help me? I want to open up a restaurant. And I was working in the corporate world. My husband worked for P.F. Chang’s, and we’re like listening to him. He had his own little business plan, and he was like, we’re like, Well, what do you mean? And he’s like, Mom, I want you to leave your corporate job and come help me. And Dad was a breadwinner, so, yeah. So I was like, okay, I can, you know, which, you know, we’ve always supported entrepreneurship, things like that. We’ve always wanted to open our own restaurant. And here we have a son who’s 19 pushing the envelope way before we we did so. Long story short, he I was a realtor as well. And I said, Well, that’s fine. You have to find the place. You have to put half down. And you know, when you do that, I will give my notice and we’ll go from there. And he found a place within two weeks negotiated with the money that he had to give 50% down. And yeah, we closed on April Fool’s Day, which is kind of funny. And we opened a deli in town like called Corner Bistro. And there we took it over from an existing business and it wasn’t doing so well. And I will never forget it. This lovely lady was sitting at her phone. She was probably in her eighties and on the table and I hear a go, you guys have to come here. They’re very nice and the food is really good. And since then, I’ve learned that word of mouth is definitely the best form of advertising.

Lori Kennedy: [00:05:54] Oh, wow. Yeah.

Shelly Farrar: [00:05:55] So, yeah. So then, you know, fast forward, we had that for five, six years and we went to look at another location near where we were doing a lot of catering and that was where we are now. But it was too big to be a deli. And we’re like, okay. And I don’t know, God gave me a vision that, you know, I was like, okay, well, we talked about other concepts and we did that. So our lunch menu is the deli pretty much. And then the dinner menu is our Southern Comfort concept that we pretty much created in like two weeks and opened the doors there. And we’d been, we were there like ten years and then we drive by. We used to go to Winchester’s all the time, which is where Jay Michaels Prime is. Yes. And back in the day, it was my husband and his favorite date night. And I would always drive by that building. And even though you can’t see it, because down a hill we loved the building and it was closer to our home. And one day we’re driving. And I was like, I feel like God wants us to have this building. And it was on the market and we made an offer. They declined. And the next year came by. And, you know, then my husband’s like, you know, I think God wants us how this building. And he’s like, I don’t know why it’s down a hill. It’s like, you can’t see it. It’s like, you know, I think we’re crazy, but, you know, let’s put another offer in. So we did another offer. He gets declined, another year goes by and they contact us going, Hey, we’ll take your final offer, you know, if you’re so interested.

Shelly Farrar: [00:07:25] And within that same time frame, the lender Community Bank of Georgia, which are wonderful people and they’ve helped us now and we didn’t know them then. We referred to them by Bojangles Crystal Beaver, who had Bojangles and, you know, she got loans from them, so. They called us and said, hey, we want to give you money. And they’re like, you know, because we talked about for and applied. And so long story short, we were able to get that and we closed on it. And that’s been four years or ten years at RCP. And then it happened. We were building a new building, bought our own property, kind of put that on hold, waiting to see where, where God was going to go with the world and what was going to happen. But we ended up the numbers are okay. The banks like no, you guys are good god. We ended up closing out the year on a positive note somehow during COVID. Right. And so, yeah. So now we just moved there January 13th. And when we went to move, we hadn’t had COVID. My husband got COVID, my son got COVID. Oh no. And my brother no, uncle got COVID. Wow. So just a couple of us had to open move the whole building and get over there. And yeah, I told my husband he owed me big after that was over. Right. But anyhow, he does a lot behind the scenes even when he’s sick. So that’s our story. It was like we’re here and we wouldn’t be here if it wasn’t for the community. And. And that’s really where we’re forever grateful.

Lori Kennedy: [00:08:54] Yeah, for sure. Laurie, tell me how you use your influence in the community.

Lori Devaney: [00:09:01] Well, I think one of the things I mean, first off, I want to say community is so important. I mean, especially, you know, I think many of us live in this great community of Woodstock. And, you know, when you live in a place and you work in a place, you just you want it to be better. And so, you know, we try to do a number of things here with the space that we have. And, you know, obviously we want to make a profit, but I think more importantly is being involved with that community. So we do different events. We’re we’re pretty tied in with most ministries. We do a lot of different things for them. As a matter of fact, we’ve got a food drive going for them, I think is just wrapping up here as we speak. And then like last year, we did an event called Axes of Kindness where we had an event and we did ax throwing, which I know that sounds kind of weird, but it was a great event. It had a lot of fun and all the proceeds from that event or, you know, given to most ministries there. And we also, you know, like every couple of weeks, we have a company or a nonprofit called Connections, which hosts their every two week podcast out of our conference room here. And they want to bring divine intervention to the workplace. So it’s a, you know, just a nice refreshing hour that, you know, if you want to have some time out, take a breath, talk with other business community members and, you know, just kind of refresh midweek on a Wednesday for for that next week, you know, for the rest of the week there. But we try to, you know, make our space available to the community in certain ways as well.

Lori Kennedy: [00:10:45] So aren’t you guys getting ready to expand this location? We’re like in the innovation spot right now. Like, that’s where we do this every month. And Stone does it more often than I do, but I jump in once a month and do the women in business and and it is so much fun. But yeah, we’re in your space now and aren’t you getting ready to expand and do more?

Lori Devaney: [00:11:06] We already expanded, so we have an additional 10,000 square feet in the building behind us that we opened up about a week ago. Opening day consisted of an event with sure connections, and we had Congressman Loudermilk out for that event. Mayor Caldwell was here as well, and we just had a fantastic opening event there in that new space. And then something else that’s exciting, which is just kind of in the works here for the last couple of days, is we are opening up an event hall, so we are going to have space in another building here within the park where we can house anywhere from about, I’d say 80 people or so and and an event hall here. So there’ll be an event center available for folks too. And we’re hoping and this is where I always learn my lessons as I give a timeline. And I found with COVID and supply chain issues and everything, you don’t always get those timelines met. But I’m hoping within a couple of weeks we’ll be able to open that.

Lori Kennedy: [00:12:14] Okay, awesome. That is great. Krista, how do you use your influence in the community?

Christa Skinnell: [00:12:21] I wouldn’t be where I am right now without the community in Woodstock. I mean, it has been such a wonderful support. I jumped right in to networking after starting my business, having no idea what to do. You know, I just was going to do it and. Started meeting fantastic people. And it just the camaraderie, the rallying, the the referrals. It’s just been such a wonderful experience. So I am so thankful for the city of Woodstock. I try to give back and a lot of different ways we I will do. I work with Encompass ministry. We’ve done work with every link matters, which is a local charity too for a special little girl. And because I still have kids in school, we are a River Ridge High School and Mill Creek Middle School. I support the PTA. I was actually on the PTA board for a couple of years, just loving on the teachers and the staff. We’ve got fabulous, fabulous schools here in Cherokee County. Are so thankful for that. So I just I give back and sponsoring those types of programs and as well as the sports. My daughter’s a cheerleader, so I get involved in that and and sponsor that way to just to give back to our community.

Lori Kennedy: [00:13:52] Well, who all is in your family or your household?

Christa Skinnell: [00:13:55] Well, it’s my husband and I. Of course, we have our daughter and son. And then I have two cute little fur babies, pug and and a black lab. And then we also have a guinea pig that runs around the basement and a little cage. So.

Lori Kennedy: [00:14:09] And how old are your children?

Christa Skinnell: [00:14:11] Karen is 18. She’ll be 18. And then my son will be 13. Oh, sure. Lincoln.

Lori Kennedy: [00:14:16] Awesome. Shelly, tell us how you use your influence in the community.

Shelly Farrar: [00:14:21] And I wouldn’t do this if I didn’t get to give back. And I think that was one thing as when I originally thought we were going to go be missionaries on the mission field and ended up encouraging, not encourage, but somehow inspiring our friends to do it. And we never did it. But we are involved with serve. They help locally and internationally. I love ministries to drop off things anytime we can, and they’re wonderful people and we just had a long time ago that we really couldn’t afford to pay for print and advertising and things like that. And going back to the word of mouth thing. And but I but my husband knows how much I like to give. And, you know, and he was like, you know, we can’t do both, but what do you want to do? I was like, I want to give to every body that asks that one something. And he was like, Well, how do we do that? And I was like, you know, even if it’s small, like, so we never tell anybody. No and no. I might be saying this out loud on the radio, and my husband’s probably like, Oh my God. But so, you know, someone comes to us like a church or an organization or anything like that or a golf tournament. We give at least a gift card to be used for drawing something like that. And then we try to do community events raising money. We’ve done it for the blind for oh gosh, Mr. Buchanan, his organization has a golf tournament.

Shelly Farrar: [00:15:44] I can’t remember which one it was, but he’s he was my very first customer at our the new RC RCB and he walked in and we hadn’t even opened yet and he asked me for a donation. He’s 94 years old today and he’s the most amazing man I’ve ever met in my life. And he’s he’s literally he won’t forget it. He’s like, you know, I go, How am I going to tell you? No, I go, I don’t have money yet. He’s like, Why should I? I hope you make money, but I feel bad if you don’t. But we gave him the very first gift card out of that restaurant and he’s told everybody, I think. So we just try to give in every way we can, any way we can, and also try to encourage other restaurateurs and other small businesses that, you know, it’s going to be okay. And, you know, during COVID, I, you know, my husband and I were talking and I was crying and, you know, not sure if we’re going to make it. And I said, well, if we’re going to go down, I want to go down helping people. So we started doing private date nights and things like that, just surprising people with things like if they couldn’t afford to go out to eat, we would let them come through a drive thru and get a meal or come get a meal for their family. So I just like to do things like that.

Lori Kennedy: [00:16:54] Yeah. You’re doing some kind of thing tonight, aren’t you? Doing something tonight that’s like a gin.

Shelly Farrar: [00:16:59] Oh, that is. That’s no, the end of the month. That’s June 30th, so.

Lori Kennedy: [00:17:03] Oh, gotcha. I saw something on social media. What is that about?

Shelly Farrar: [00:17:06] Well, we do tastings, you know, from time to time and just fun stuff. And right now I have a lot of ladies who really are interested in learning more about gin and everybody has ladies. We want the skinny drinks and low cal and you know, and then I have some friends that don’t drink alcohol. So I’ve also, you know, incorporate where we’ll teach them that they can have mocktails and still feel part of the crowd and have a good time and and have a healthy, refreshing drink with fresh herbs and juices and tonic waters and flavored waters and things like that. So we’re going to I’m going to let everybody make their own mocktail or cocktail, and we’re going to have like it’ll be up to about it would be on our rooftop because we have a rooftop now. And yeah, so we just do that and I’ll have also my bartenders that if they’re not working, I invite them to attend just for educational purposes.

Lori Kennedy: [00:17:59] So fun. Tell us who is in your family and in your household.

Shelly Farrar: [00:18:03] Well, just we’re empty nesters now. So my husband and I have been married 34 years.

Lori Kennedy: [00:18:09] Congratulations.

Shelly Farrar: [00:18:10] And that’s how I know how old my oldest one is. He’s 33. I always make him older and he gets mad at me. And then my other son is, gosh, I think he’s 26. I think they’re seven years apart. I never did the math. Right. And he and he’s our executive chef at table 20 in Cartersville. So somehow, some way both of our children are in the restaurant world. And yeah, so I think that’s it. And I how can I forget Zumba? He’s 11. So my son rescued him when he was 15. So we got him.

Lori Kennedy: [00:18:45] When your son was 15, not when the dog was. Yes, he’s 11. Got it. It took me a second. I was like, wait, what? Lorrie, who’s in your household?

Lori Devaney: [00:18:53] Oh, my goodness. So we we are heading towards empty nesters, but we’ve still got two two left in our household are my son, Colin, who is 18, who’s also following in his mom and dad’s footsteps and is an entrepreneur. And he has a mobile detailing business that he is doing now. So it’ll buffed details. And, you know, I just got to give a shout out to this kid. So. Yeah, a. A year ago. He comes to me and says, Mom, I don’t think I want to continue with college, but I have a plan. I’m like, Oh, no, what’s the plan? And he said, He goes, I want to I want to do my mobile detailing. He goes, I’m going to sell my Jeep. I’m going to buy a Ford Transit van. I’m going to logo it out, and I’m going to start my own business. I said, prove me wrong. Go do it. And he’s been doing awesome with that. So he’s still at home? Probably not for much longer, though. And then we have my our nephew, Jake, who is also at home, and he’s about a year older than Collin. And then our middle child, Amanda, is she graduated Kiss U and she moved to Nashville about a year ago. And she’s working as a communications director for the National Republican Party up there. Or for that I’m sorry, the state the state GOP. So she’s she’s a communications director up there, so she’s doing really well. And then our oldest son, Ian, who is 32, got married about a year ago. And we have our first grandchild.

Lori Kennedy: [00:20:30] Oh, congrats. Is it a little.

Lori Devaney: [00:20:32] Boy or a little boy? His name is Dustin Thomas. And just, you know, of course, I’m partial, but he’s the cutest kid in the world.

Lori Kennedy: [00:20:40] Of course he.

Intro: [00:20:40] Is.

Lori Kennedy: [00:20:42] For sure. Let’s talk about mentoring. I want to know if you are being mentored and if you’re mentoring others and what that looks like. Laurie, I’m gonna stick with you for the moment.

Lori Devaney: [00:20:52] You know, I think. I think I’m glad you brought that up, because I was thinking about that this morning is, you know, one of the first mentors that I ever had in business. I was probably. Mid-twenties and an old boss of mine, Dave, Hank and Brant. When I was in the recruiting world, he was probably the best mentor I ever had. And I think one of the things that he taught me was really just, you know, to be honest in business and to be, you know, what you say you’re going to do to do it and to be forthright with, you know, if complications arise, which they always do, and just kind of come out with that in the kindest way possible and, you know, try to hit problems head on. And then obviously, as you know, as you go through business, you know, I learn from you know, I’m always trying to learn from people and just different scenarios and and grasping knowledge, you know, and how you run a business, how you manage people, how you lead people, not even manage people because I think it’s more about leadership than it is about managing. But that’s you know, I would say that mentoring and looking at different folks ways of doing things is really important.

Lori Kennedy: [00:22:14] That’s awesome. I always write stuff down when I’m in here. I’m always like, Oh, people have the most amazing information and I want to learn from it. Shelley Tell us about mentoring. Are you being mentored or are you mentoring others? What does that look like for you?

Shelly Farrar: [00:22:27] I think people mentor me without even knowing. They mentor me. I was like a lot of our regulars that come in and have become friends of mine and I watch how they are with their family. I watch how they are with their with people. I watch how they treat my people, you know, our family, our team. And I’m inspired by that every day. And I was thinking about this, too. I had, of course, my old boss. I was with Outback Steakhouse corporate office. So Trudy Cooper, a woman in business and very successful and she has on Swan and Tampa now. But she was so kind and so sweet and and she believed in me before. I believed in myself. You know, I started there when I was like my twenties and we had, I think five. And I left there when we had a 5000 and there was only like six girls in the office for a little while and then it moved up to 20 girls. Now it’s a big Eiffel Tower thing, but you know, they just said, No, go figure out how to do this and do it. Oh yeah, we can’t make it. So we’re gonna send you on the jet and you’re going to go open, you know, Charleston, West Virginia, you know, help them with their training stuff or, hey, we need training material. You know, you’re going to go do this or you’re going to do a voiceover. So I got to learn a lot of different things and got thrown into things when I was pretty shy and pretty like not not a go getter, really.

Shelly Farrar: [00:23:43] Just kind of I was a people pleaser. I’m still a people pleaser, but she was definitely my ultimate mentor then. And, you know, now it’s like it’s really just the people, other people in businesses and other people just in life. But my ultimate mentor was my mother in law. And, you know, she passed away. She lived with us. Oh, gosh, I’m going to cry. But she was wonderful. And she was a businesswoman, but also she was the kindest woman I’ve ever known. And she definitely never said anything bad about anybody. Never, never did anything that I could think of was ever wrong. She was held at gunpoint twice working for McDonald’s. Oh, wow. Wow. That’s scary. Yeah, I told her, yeah, we’re going to get to another job. I sent her. I sent resumes out without her knowing it. And she was in her sixties. And I, you know, she had tons of offers and she thought, well, no one’s going to hire me. I’m, you know, I’m older and that’s not true. People want people. People want good people. And she was amazing at that, too. She went and learned the car wash business. She learned how to fix the mechanics of a car wash. I was like, wow, okay. You know, she’s just amazing. And yeah, you know, and even with her fight with cancer, she was amazing.

Lori Kennedy: [00:24:57] That’s awesome. Krista, tell us about mentoring. If you’re mentoring others, if others are mentoring you and what all that looks like for you.

Christa Skinnell: [00:25:05] Well, I’ll take a back and go back a little bit, because before children, I actually did something else. I was an optician for years and that was a time that I was I was being mentored. I mean, I was in my twenties and it was such a great experience to work under some really good doctors and some great business development people. So that helped me be able to and then and then watching my husband as he was, is working his way up the ladder with corporate learning, all those things as well. But then I stopped working. I had my kids and I stayed home for 16 years.

Lori Kennedy: [00:25:54] You just worked a different way. Don’t say you stop working. You probably worked harder in many ways.

Christa Skinnell: [00:25:59] I started working for free for 16.

Lori Kennedy: [00:26:01] Years.

Christa Skinnell: [00:26:04] And that really was a growing period for sure. But when I finally decided to, I’ve always had this dream of starting my own business. And so it just all started coming together and. Getting into networking. I just I wasn’t seeking a mentor. I was just, you know, just trying to figure out what to do and. People just you kind of end up in in an environment where people are gravitated or you’re gravitated to that person and you you just began to learn. And I tell you, I’m still just one year old in this and I’m just a sponge. I mean, just tell me and I’m going to just absorb it all and let it let it float in there and and and put it into action if it’s something that that definitely resonates. So I have been so fortunate in this past year to to find three amazing women. And I don’t even know that they know for sure that I consider them my mentors. But if I need something or if I have questions and I’m not afraid to ask and to just be vulnerable with people, so I will just sit down and just share my heart or whatever it is. And they are just right there for me and guiding me and and you know, when it’s right and you know, and when those things land and the right path. So I’m so thankful for that. And that’s all happened through networking through here in Woodstock. Again, just it’s been fantastic.

Lori Kennedy: [00:27:30] Yeah. I do feel like when you approach something vulnerably or you know that that you’re more open to learning and people are more open to giving to you. When you approach something like irony, know everything, then you’re not going to learn as much and you’re also people aren’t going to be open to sharing with you. So I think that’s awesome. Why don’t you tell us about a mistake you’ve made in the last year, since that’s how long you’ve been in business and how you fixed it.

Christa Skinnell: [00:27:59] Just one. Just know.

Lori Kennedy: [00:28:01] Just pick the best.

Christa Skinnell: [00:28:03] One, right? I know. I will have. I did. I’ve thought about this question and I think my biggest mistake was the inability to say no, because in some ways, I’m a people pleaser, I or I don’t want to hurt somebody’s feelings. So I just kind of okay. And I’ll go along with something when I know in my gut it just doesn’t feel right. But then I thought, well, maybe I’ll learn some lessons through it. And of course there are always lessons, so I try to stay open to that. But I accepted a certain event just because I, you know, it was an event, so it was like, Oh, let me take it. And but in my gut, I just knew something wasn’t right. It just didn’t sit right. And in the end, you know, not only was it it ended up being more I was volunteering, you know, so I actually and more so I was even just basically paying to be there. It was and it’s not about the money so much as just the environment and the tone and the way you were treated. And so I knew it wasn’t right, but I just went for it. And so I that was one of my biggest mistakes.

Lori Kennedy: [00:29:16] So you learn to trust your gut more.

Christa Skinnell: [00:29:18] Trust my gut and yes. And be more confident as time has gone by just to say no, no thanks, pass. You know, love the concept, but now I can’t do that for you.

Lori Kennedy: [00:29:28] Cheli, what about you? Tell us about a mistake that you made and how you fixed it.

Shelly Farrar: [00:29:32] Oh, goodness. I make a mistake. It’s every day of my life. So we’re in the restaurant world. You know, you have so many different people, so many different things going on at the same time. I think mainly my biggest mistake is every day or like, you know, from day to day is, I guess, underestimating, you know, the power of prayer. You know, when you don’t know what to do and you’re you’re it’s not up to you to come up with the answers. You know, it’s like, you know, you don’t always have the answers. And we deal with so many incredible young people. And, you know, I think people constantly want to say, oh, the young people, the day the young people today, they’re not they don’t they’re lazy. They don’t do this. It’s just not true. I mean, and I think the biggest mistake is that underestimate somebody or to assume, you know, somebody without really getting to know them or understanding where they’re coming from. And, you know, I’ve I’ve over the years, you know, I’ve had to learn to go take a step back and go, you know, figure out who they are before I’m make an assumption or get frustrated because they’re not doing something that I think they should already know or things like that. So I make those mistakes all the time because then, God, you know, I do something and I was like, I shouldn’t have done that. And I beat myself up for a week. And, you know, even with the customer, you know, I always tell them, you know, the employees, you know, if someone’s coming in and they’re gruff, you don’t know where they just came from because it came from the hospital, because it came from a funeral could it came from a lonely house, you know, it could have came from an abuse situation. I was like, so just don’t take it personal, you know, and just be there. Yeah.

Lori Kennedy: [00:31:17] That’s great. Lori, tell us about your mistake.

Shelly Farrar: [00:31:23] How much.

Lori Devaney: [00:31:24] Which call.

Lori Kennedy: [00:31:24] Yourself which.

Lori Devaney: [00:31:26] One from. Morning or now. You know, I think kind of thinking about I like what Shelly had to say there about the power of prayer. I think that’s, you know, pray first and then act, I think is is obviously the most important thing. But I’ll get to a specific here is, you know, as as I said earlier on in the conversation here that, you know, we opened during, you know, just as COVID was finishing, I mean, in trying to do a full buildout and construction, this this space that you’re in right now was basically just in a shell. There was there were no offices in it. There was it was it was a church previously, but it was just an open space. And so we had to source so many different materials. I mean, I remember the the architectural lights is kind of cool round lights that you see throughout the building here. We were trying to get those and I think there’s eight of them or so in the building here. I think I bought each one from a different vendor. Oh, wow. So, I mean, during COVID, you know, supply chain issues and there’s still a problem. You know, we are still trying to source some materials for the expansion that we just opened up. So I think my biggest mistake is, you know, you live in a pre-COVID world and now we live in a in a post-COVID world here. And it is just it’s they’re different worlds, but it’s it’s trying to not overpromise something and to say, okay, my goal is for this time frame. But, you know, we obviously have to look at reality and maybe, you know, from a business perspective, we can’t get to that to that point. So I think it’s just trying not to over promise different things.

Lori Kennedy: [00:33:21] And do you have a message that’s for women specifically?

Lori Devaney: [00:33:24] You know, I was kind of trying to think about that one. And, you know, I think it’s to be intentional, you know, and to really think about what your goals are and especially women in business is, you know, what is that goal that you you want to achieve? Write it down. I mean, I know we’ve all been to different seminars and leadership conferences, but write that goal down because if you can write that goal down and you can see that goal, then you can start making steps to reach that. But it’s being intentional each day. I mean, like I said to our community manager, Kelly, who is fabulous, by the way, I’ve got to give a little shout out for her here. I could not do this without her. I mean, she is my right.

Lori Kennedy: [00:34:16] Hand, always smiling.

Lori Devaney: [00:34:18] Oh, my gosh. She is like the happiest person in the world. I’m like, I don’t know how she does it, but she is fabulous. But, you know, one of the things that I’ve learned through her is, you know, is that intentional peace. And like I said, I was just talking to her the other day. I’m like, you know, I feel like I’ve got this laundry list of to do’s and I walk out of here and the list got longer, you know? So, you know, it’s but I think it’s looking at that big picture. What is that goal and how are you going to reach that goal and being intentional about it?

Lori Kennedy: [00:34:50] Okay, Shelly, tell us about a message. Do you have a message that’s specifically for women?

Shelly Farrar: [00:34:57] I think mainly. I guess I can just talk from my past. You know, I tried a lot of things and I gave up too easily, you know, too quickly. I think now, thank God, by mentors and things like that. And, you know, I look to and I try to live on purpose, you know, and because we didn’t get to go beyond a missionary field, you know, I try to be of service here locally. And, you know, my husband will say, well, this is your mission field, you know, and make a difference in young people’s lives is my ultimate, ultimate goal. And also to, you know, just keep being the best people. Just don’t give up. Just, you know, and if you don’t know something, learn it. Don’t don’t think you can’t learn it no matter what age you are. I had to teach my self to bartend. I had to teach myself how to bake. I had to teach myself how to, you know, all kinds of things, you know. And there’s things that intimidate me, but I still am like, All right, well, I’m going to YouTube it. I’ll figure it out. So, yeah, that’s awesome.

Lori Kennedy: [00:36:01] Krista, do you have a message that’s for women specifically?

Christa Skinnell: [00:36:05] Actually, it’s interesting because I. When I started this business. Just I know it’s events and it’s it’s celebrations and it’s purposeful gatherings. But my heart is for women because I know that there are so many out there that are in a spot that just they don’t know. And it’s a crossroads and it can be at any age. So you have a coming up on an empty nest or, you know, what do I do with my life now? I relate it back to what how I felt when when, you know, the kids are older and they don’t need me. I don’t need to be home all the time. And I knew I wanted to get back at something and say what, but what do I do now? And so it’s just. Thoughtful, purposeful prayer intent that you take the time to figure out what your passion is and what your heart calling like. What is it that you really would just love to do? What is your dream? And then go for it? Because every woman has that strength inside of them. And there are so many of us that I learned myself that if you’re just willing to ask the question, if you’re willing to just be a little vulnerable with somebody and say, This is my dream, what do you think? Or How can you and let’s build each other up? For me, that’s that’s everything. I, I am so passionate about that that we are now putting together. I’m working with some of my favorite ladies, and we are putting together a conference that we’re going to be having and hosting sometime early next year.

Lori Kennedy: [00:37:44] That was the next thing I was going to ask you. I was like, I don’t know if you’re ready to talk about this yet, but one night we were together and you had talked about a conference. Tell us what this conference is going to, what your vision is for it.

Christa Skinnell: [00:37:57] It’s ever evolving. So I sat down with I sat down individually with some women and just shared what I felt the calling was. And then we met as a group because they all felt it important. And it is for women as young as 18 or 17. You know, when you’re at that crossroads of I’m getting ready to leave high school, what do I do now? I have a daughter that’s there or again, empty nester or a 70 year old woman who has been passed away, whatever it is. And then you have to start over. What what do I do and where do I go? And that’s what this conference is going to be a place to motivate, to inspire, to not not and not just that, but to give you the tools when you walk out the door, because sometimes you get all rah rah while you’re in the middle of this conference and you just feel so great. And then you walk out of the door and reality hits you right in the face and you don’t even know what to do. And you hit the roadblock and then you give up.

Christa Skinnell: [00:39:07] This is going to be an intentional conference where you are going to be meeting with other women, coming alongside each other, and basically creating that mentorship. And it’ll be organic. It’s not going to be a you’re assigned to this, but it will definitely be an organic build. And so I’m super excited about it. It’s going to be called Fly a Kite. That’s the name of that came from just an experience that I had had an unfortunate experience and the person was was very ugly about it. And instead of telling me what they really wanted to say, they said, Go fly a kite. And I just I never and it was very I was I didn’t even know what to do. I just sat there stunned. But afterwards, after licking my wounds for like a day, I said, okay, what am I supposed to do with this? And it just started coming to me. And that’s the name of your conference. You’ve had this conference and that’s going to be so fly a kite. And there’s so many metaphors to that.

Lori Kennedy: [00:40:10] Yeah.

Christa Skinnell: [00:40:11] When you learn to fly a kite and getting these women to reach new heights, that is what what the goal of.

Lori Kennedy: [00:40:16] This is catching the wind.

Christa Skinnell: [00:40:18] Yes.

Lori Kennedy: [00:40:19] Okay. So tell me about Krista. What is the greatest challenge that you’re facing now as a business or an industry right now?

Christa Skinnell: [00:40:30] I think it’s pretty universal. It’s that supply and the staffing. You know, when it comes to to events, you have venue shortages, you don’t or over bookings or anything like that. So it’s it’s that supply and demand. And so if you have your last minute planners that want to do it, throw a party or do something in a few weeks, that it’s more difficult, much more difficult to get what you want out of get out of that. So that’s where, you know, when the industry just shut down for COVID. So it.

Lori Kennedy: [00:41:02] Was. Right. It’s what about you, Shelly? What challenges are you facing as a business or industry?

Shelly Farrar: [00:41:08] Oh, goodness. Where do you begin? Supply and demand, definitely the cost of food cost. Trying to you know, it’s a domino effect with everything. Farmers, agriculture, you know, I mean, you know, it’s like people can’t even get, you know, formula for babies, you know? I mean, you know, it’s like there’s just you just don’t realize the impact it does. And even like we have buildings and they don’t build things like they used to. We have a brand new building and we’re, you know, things are still breaking down. It’s a brand new building. Things haven’t really worked yet. And, you know, those kind of things. So and. You know, trying to get yeah, you might have a warranty, but trying to get a worker to come when they don’t have any, you know, they don’t have enough people there. So you’re still having something break down in a restaurant and they say it was going to be a week can be an eternity. Yeah.

Lori Kennedy: [00:41:59] What about employees for you?

Shelly Farrar: [00:42:01] You know, we are blessed in that area, you know? I know. You know, it’s a lot of a lot of my fellow restaurateurs and business people like how do you do it? How do you do it? And I’m going to say God again, but it’s also just we have father daughters, we have sister sisters working for us. We have best friends. We have you know, they all bring each other in. Our parents who are like, I want my kid to work for you. I don’t want them if they’re going to work in a restaurant where I want them to work for you. So it’s again, just we have people that are back from college, you know, for summer help and those kind of things. Now, don’t get me wrong, nobody loves a dishwasher. So that is our our biggest one to keep filled, for sure. It’s not a glamorous job. And, you know, but it’s the most important home I know, so.

Lori Kennedy: [00:42:52] All right, Laurie, what about you?

Lori Devaney: [00:42:54] You know, I don’t know that I’m going to say anything new here. I laugh about what Shelley was just saying about the dishwashing job my son has. One of his first jobs was as a dishwasher. And I think it was last week that he told me that that was just not the key job that he liked the most. But, you know, going back to the supply chain issue, you know, you’re doing a buildout and you’re trying to get, you know, equipment and and whatnot there. So I think that is probably one of the the hardest things that we’ve had to deal with. Much like Shelley had said employees that that has been a great experience. Like I said, Kelly, you know, Amanda helped by my daughter, opened up, you know, when we first opened, she was our front desk and she was awesome. And then she she went on to, you know, further her career up in Nashville. But then Kelly came and I’ve known Kelly for years, so that was a huge blessing to have her join us. But, you know, I think it’s really just goes back to the supply chain issues that we’ve been experiencing that, you know, and unfortunately, I don’t see it going away any time soon. But we have had some you know, we’ve got some great vendors that have been working for us. Ah commercial contractor Mike Bedingfield has been phenomenal. He stands by us every single time. We get another crazy harebrained idea here and he’s here meeting with us and and helping us out with that. So, you know, I mean, you just try to work through it and it goes back to networking. And it’s those people that you you meet through your community and trying to give local business, you know, businesses the first opportunity because I think they’re going to be the first ones that want to be able to help you.

Christa Skinnell: [00:44:39] That’s that’s absolutely true. I feel to reach out to those that you that are right here in your backyard and they’ll they usually are right there for you whenever you need something.

Shelly Farrar: [00:44:51] They’ve definitely come to our rescue. And I’m so thankful for Cherokee Connect. I don’t know if you guys know that sauce. Anytime I need a plumber, I need them. They’re always nice. Everybody helps us, thank God.

Lori Kennedy: [00:45:00] So I’m so we’re going to start winding down. And I would like to start the beginning of the end with you, Lori, and tell us a tip of your trade and then tell us how others can get in touch with your business.

Lori Devaney: [00:45:15] You know, I think it goes back to what you were at the question you asked about specific advice to women. And I think it’s just across the board tip of the trade is, you know, we work with different businesses. I mean, we’ve we’ve had stone in here for about a year. I think Stone was one of our first OGs here. He he came in and got the office. I think we’d been open a month. So he’s been here the longest out of any of our members, but you know, a lot of different members from mortgage lenders to real estate to i.t folks. But it comes back to being intentional. You know, set those goals, come up with a plan, write them down, take baby steps towards them. And because if you don’t if you don’t write them down, they’re probably not going to happen because it’ll just get pushed to the back burner. But being intentional, I think, is the tip that I can give anybody in business.

Lori Kennedy: [00:46:10] And how do we get in touch with your business?

Lori Devaney: [00:46:11] How do you get in touch with us? Oh, my gosh. There’s a multitude of ways to do that. We are on Instagram, we are on Facebook. You can just look up the innovation spot in Woodstock. Of course, our website was the innovation spot. Or you can give us a call at 7702623668 and or of course, stop by our offices. We’re only a half a mile from the amphitheater here on Arnold Mill Road. So we are very close to downtown Woodstock anytime between nine and five Monday through Friday.

Lori Kennedy: [00:46:43] Awesome. Thank you. All right. Shelley, give us a tip of the trade and then let us know how to get in touch with you.

Shelly Farrar: [00:46:50] Okay. Well, I’m trying to think here. There’s so many things, I think just being being willing to evolve and change, being open to it because it is going to you know, it has to change to grow. And that would be my tip is just, you know, be ready for it and and get ready because you’re going to have to you’re going to have to change something, you know, might be out of something. You might do whatever or you might need to rethink your whole thought process. We just tripled the size of our restaurant, our menus, very big. You know, we might have to, you know, modify that a little bit. And then as far as getting a hold of us, we are on Facebook and I know we’re on Instagram. Twitter, I’m not really good with all those. I’m on Facebook. I can do that one, but I’m not really good. All the rest. And then we have Jay Michaels, Time.com. And. Rc Buchanan dot com and let’s see you know we have my email address is out there everywhere my phone number personal phone number my husband’s. We are you know we are owners that are in the business. We’re in the building. One of one owner is in a building. No matter what what time of the day it is, you can always find us and thank us it.

Lori Kennedy: [00:48:07] Awesome. Okay, Chris, to give us a tip of the trade and how to get in touch with your business.

Christa Skinnell: [00:48:12] Well, tip of the trade, I think, as far as events go, but also just generally in life, I think our business is to just keep an open mind and and think outside the box. And that’s what 980 events is all about, is bringing a unique twist.

Intro: [00:48:29] To.

Christa Skinnell: [00:48:31] Any type of event that you want to have for your company, for your staff, for individual parties. And of course, having a budget in mind is as a big thing too. But we are can be found on Facebook and Instagram, LinkedIn as well. It’s 988 events, actually. Nine is nine E and then the number is eight eight events dot com. And that’s basically our tag on Facebook, Instagram and LinkedIn as well.

Lori Kennedy: [00:49:04] Awesome. All right. Well, I’m going to tell you all a little about our specials. We have monthly specials at Alpha and Omega Automotive. And so this month we have a fuel induction service for just 99, 99, which is normally one 3999. And I’m going to tell you what it is. A fuel induction service is a process where carbon deposits are cleared from portions of your engine. When you start and run your vehicle, build up from fuel and air can cause slight carbon buildup inside the engine parts and it’s recommended either every 60,000 miles or if you’re noticing performance issues. We also always have first time customers get 15% off parts on their first time. As long as they ask for the coupon, you got to ask for it. You know. Anyway, we are grateful to be here. And once again, my name is Lori Kennedy. Thank you for joining us on Women in Business Powered by Business RadioX. And until next time, keep learning and growing.

Rebecca Dixon And Verta Maloney With the*gameHERs

June 16, 2022 by Jacob Lapera

Rebecca-Dixon-Startup-Showdown
Startup Showdown Podcast
Rebecca Dixon And Verta Maloney With the*gameHERs
Loading
00:00 /
RSS Feed
Share
Link
Embed

Download file

thegamehers

Rebecca-Dixon-the*gameHERsRebecca Dixon is an entrepreneur who is passionate about creating businesses that support and amplify women through engaged communities.

As co-founder of the*gameHERs, Rebecca and her team have created the largest social network, media platform, and lifestyle brand for women who game and work in the gaming industry in North America.

Of the 2.8 billion gamers in the world, half of them are women, while women are extremely under-represented in the industry and experience a high level of toxicity. The*gameHERs is dedicated to providing a safe and social space for women gamers with the launch of their matchmaking and social app.

The team at the*gameHERs is the same team who sold their parenting company Mommmybites in 2016 to a media conglomerate in New York.

Rebecca received her BS in Mathematics from Vanderbilt University and lives in New York City with her husband and three children.

Connect with Rebecca on Facebook and LinkedIn.

Verta-Maloney-the*gameHERsVerta Maloney is all love with appropriate doses of rage. Verta is a founder, storyteller, yogi, mama warrior and anti-racism facilitator. she has designed, managed, and delivered professional learning experiences and programs for school leaders and educators across the country.

Verta began her 25 year career in education as a teacher in Prince George’s County Public Schools and then as a literacy specialist for the New York City Department of Education. after getting her master’s degree in politics and education at Columbia’s Teachers College, she became the founding principal of Bronx Arts and then served for several years as a leadership coach for principals and aspiring principals at New Leaders.

Verta is a founding team member at Civics Unplugged because she knows #TheKidsWillLead and is Chief Innovation Officer & Co-Founder at the*gameHERs because all gamers who identify as women are dope. Verta is also a national leadership facilitator for New York City Leadership Academy where she expands upon her anti-racism work.

Verta Maloney co-founded 45 Lemons to help individuals and organizations share their racial autobiographies and stories in order to act on and undo racism in this lifetime. It is Merta’s hope that in every encounter Black, Indigenous and folks of color will leave seen, heard healed and loved.

Connect with Verta on LinkedIn.

What You’ll Learn In This Episode

  • About the*gameHERs
  • Changes in the gaming industry since launching the company 2 years ago
  • Metaverse/web3
  • The biggest challenges as a startup founder

This transcript is machine transcribed by Sonix

TRANSCRIPT

Intro: [00:00:04] We’ll come back to the Startup Showdown podcast, where we discuss pitching, funding and scaling startups. Join us as we interview winners, mentors and judges of the monthly $120,000 pitch competition powered by Panoramic Ventures. We also discuss the latest updates in software web3, health care, tech, fintech and more. Now sit tight as we interview this week’s guest and their journey through entrepreneurship.

Lee Kantor: [00:00:37] Lee Kantor here another episode of Startup Showdown, and this is going to be a fun one. But before we get started, it’s important to recognize our sponsor panoramic venture. Without them, we could not be sharing these important stories. Today on Startup Showdown, we have Rebecca Dixon and Roberta Maloney with the game hers. Welcome.

Rebecca Dixon: [00:00:59] Thank you. Thank you so much.

Lee Kantor: [00:01:01] Well, I’m excited to learn what you’re up to. Before we get too far to things. Tell us about the gamers. How are you serving folks?

Rebecca Dixon: [00:01:09] Sure I can kick it off. This is Rebecca. The campus is a community and a social network, a media platform, and a lifestyle brand for women who game women and femme identifying gamers and work in the gaming industry. So we launched about two and a half years ago and we are really excited to be continuing with a lot of growth and positive feedback to help our four purpose mission based company offer more community and opportunity for women and feminine gamers. So thank you for having us. Well, I feel free to expand on that.

Lee Kantor: [00:01:50] What was the genesis of the idea? What kind of was the spark that led you to building this community? Because a community community building isn’t easy. And that’s a it’s it’s a it’s a big task by itself. So what spurred you to work in this space?

Verta Maloney: [00:02:06] I’ll take that one. This is Berta. Hello, everyone. And I would say that one of the sparks for me and for us collectively is that a stat out there is that approximately half of all gamers identify as women. However, if you think about gaming, video games, the video game industry, that’s not usually the image that comes to mind for most people. And we just realized that with our background in building community in different areas of our respective lives. Heather, Laura and Rebecca starting a company for parents in the past, and I’ve done a lot of just community organizing and work just in the world around anti racism and anti oppression. Thinking about, well, where, why aren’t we seeing all the women who are in this space actually being recognized, being honored and and making money off of what is a multibillion dollar industry? And so, obviously, cocktails were involved as well as big conversations about weight. We know how to build community and we know we talk to like thousands of women as we were starting up and we said, hey, we can build a platform in a space that can do this. So I would say that that was some of the impetus.

Lee Kantor: [00:03:13] So when you decide to go into this space and say, I want to be the community for female gamers, what do you start with the actual creators of games? Do you start with the people who enjoy playing games? Like how do you begin a venture like this? Because it seems so overwhelming.

Rebecca Dixon: [00:03:34] It’s a great question. So what we did before we started is a lot of research. I like to say and our team says we did a deep dove to set to look into is anybody addressing this sort of challenge for women gamers that exists? Does anybody care? And what we, of course, found is that, yes, there were initiatives and individuals who were trying to do do what they could do. They were not a lot of nonprofits. There were definitely a lot of incredible women who were in the industry, even if it wasn’t enough. But what we felt like is that there was space for a community like Verna mentioned. We all had experience building communities prior to launching this company, and we felt like our experience could be valuable. So we interviewed on the phone and in person thousands of gamers. We were able to attend a couple of live conferences and conventions prior to COVID and really meet women in all of the categories. Some of the ones that you mentioned, everything from streamers to developers to students. Anybody that touches the gaming industry would like to benefit from community and maybe even work in the industry. So after verifying that, yes, there is there’s a place for what we know how to do.

Rebecca Dixon: [00:04:59] We literally launched with a presence on a number of social networks, with a newsletter, with a podcast. And we immediately, I mean, absolutely immediately got traction. And so then we used our tried and true tools of community building, which I think one of the main ones is look to those early community members and ask them, how can we how can we build this and how can how can we create the space that you want? And so that was the genesis. And the one thing that I’ll add to that in answer to the question, too, is. While it’s that the industry is vast, as you’re saying, right, there are game developers, there are streamers, there’s cosplay, there’s actual like esports, competitive players. And the in the middle of that circle, the thing that connects all of the people in our community is just a love and appreciation for video games. And that’s the core of who we are. And we are providing a space that is like less toxic, more safe and more inclusive than what has existed before, to be able to just pursue all of those things within the industry.

Lee Kantor: [00:06:12] So you use the word, I believe, mission early on and having kind of a bigger why behind this than just maybe just a social aspect. Can you talk about part of the mission? Is it to to move some of the people who are consumers of gaming to consider possibly making gaming a career?

Rebecca Dixon: [00:06:37] Absolutely. The crossover between women and feminine femme identifying gamers and women and femme identifying gamers who would like to work in the gaming industry is it’s a big number. And it’s not surprising when you think about where gaming kind of sits in the world today. It’s right at that intersection of quite literally everything, right? Music, sports, entertainment, space. Nascar uses gaming education. So the fact that, as Verna mentioned earlier, it’s a multibillion dollar industry and women aren’t working in it at the percentage, which they really should be, it’s that’s the opportunity. And so that is that is that is one of the missions. I think also it’s just to create a space that is community building and safe and comfortable. And we also believe very early on that the way to move that needle for women in gaming on the professional side of it was to create a business and not a nonprofit. And tons of nonprofits exist and we love them and work with them and support them. But by creating a business, we have the resources to, number one, hire some of them to facilitate movement into the career side of it and just to continue to create sort of more general understanding in the media that, by the way, women also game.

Lee Kantor: [00:08:06] Now, as this went from idea to to an actual community, what were some of the early hurdles that you had to get past in order to get, you know, to you saw traction pretty early but what were some of the hurdles you had to get it to, you know, kind of match the vision that you you thought or think? It can be.

Verta Maloney: [00:08:30] Two things that I’ll name. One is that a lot of people think that when you are women led in, that you’re centering and you’re about women. So identifying gamers that you are not for profit. And so it was like, no, we actually are a company and we think it’s really important to put that out there for purpose and for profit, because with profit you can actually create access and opportunities. And that’s really what we’re trying to do. And I think that the second was, I don’t think that this is an obstacle. I think that this is just the nature of a startup, which is understanding that what you think you are setting out to create will change once you have other people along that journey with you. And I think that that’s our community. We have an app that we developed which was not what we thought we would make, right. It was it was actually getting on discord with our community and realizing that there were some things that were not there that they needed. And we started down this path of creating our own app, which brings our community together and is like, it’s kind of just like growing. And we just left our beta phase. It’s being nimble. And so I don’t think it was an obstacle. I just think it’s an important thing that when you start anything that you what you think you might be building can just change and shift and you have to go with that tide.

Lee Kantor: [00:09:44] Now, are you noticing now that the world is opening up a little bit and there’s more in real life events happening? Is there a place for game creating, you know, in-person experiences?

Rebecca Dixon: [00:09:56] Absolutely. That’s another example of something that we didn’t necessarily know whether or not would be a part of our business model and our community. And it is absolutely a huge part of it. We gamers love events. I think people like events, people like in-person interaction. And it’s a really fascinating thing to sort of watch come to life after two years of COVID because I mean, in fact, our team, a big portion of our team just came back from a big gaming convention. And it is it’s a huge part of why community can be built so successfully online often is tied into in real life events. So yes, we have big, big plans and current initiatives that are that are in-person and digital. So yeah. And I think can I I’m sorry.

Lee Kantor: [00:10:46] No, go right ahead.

Verta Maloney: [00:10:47] Because I think what was really interesting is the fact that we actually launched in March of 2020, like official launch literally at the moment when COVID hit and the entire world started to shut down. Is that IRL was what we had always intended. Right. And we then had to make a real big shift in just our thinking and the world did about what it meant to do. I’m going to call it Earl. Earl versus Earl experiences. Right. And we actually, I think, had the benefit of this time to really think about how we can do in-person as well as virtual together and are really excited about that and excited about the ways that we are able to now. Think about what Web three means for our company, what it means to create events that are, like I said, IRL in IRL in their nature.

Lee Kantor: [00:11:36] So what are some of the ways that people can connect with the community? What are some of the initiatives that you have active right now?

Verta Maloney: [00:11:44] Well, we just finished our professional boot camp, which is a weekend event, and that actually was born out of the pandemic when we found a lot of people in our community online was talking about being laid off, how do I break into the industry? And so we just had a whole three day virtual event because that’s how it started, where we just brought experts from all parts of the industry, whether it’s HR professionals, streamers, marketers, all of esports and gaming to just share information with the audience. So we just did that and we are gearing up for our awards, which this year pretty certain will have an IRL component. I think we’re also going to have we’re working on maybe even having a roadblock event for that as well. So a lot of really fun things that are happening there and that’s coming up. Rebecca might be able to talk more about that as the sounds start to enter my background. Yeah, I think Verna really, really hit most of it. I mean, we we exist in a lot of places and that’s because, as I mentioned earlier, saying the word gamer is it means a lot of things, right? So we have where we are at the game hers on basically all the social networks, which is a great way to interact with our community. We have a discord that’s very active. We have an app and then we have some tentpole events like like that boot camp, like our awards. But by following any of our socials, that’s the best way to figure out where we’re going to be and what we’re going to do and how to get the benefit of our really wonderful community.

Lee Kantor: [00:13:13] And you have an initiative that targets like a college level women.

Rebecca Dixon: [00:13:19] I mean, yeah, that’s an example of, as Vertue mentioned, when we didn’t know we were going to do this. But we realized very early on if we’re going to make a difference for women in gaming, we need to actively identify how we can be valuable in the collegiate space. So we did about a year of networking and research and launched launched a collegiate discord in March. And it is a wonderful community for college age gamers, as well as an opportunity for colleges and universities to join and help navigate through that community there, whether it’s their e-sports program or their gaming club, and figure out where women and them identify and gamers can sit in that in that space. So it’s been really a fun new initiative we’ve just done in the past couple of months.

Lee Kantor: [00:14:07] Is that the youngest group that you target this community for? Are there initiatives for even younger women?

Rebecca Dixon: [00:14:15] So our roadmap is to include and specifically address creating a community for all ages. And with the with our app, we have age an age limit, but we have the collegiate discord and then in the high school space and kind of k 12 we’re just right now, I would say in the study and learning phase, we talked earlier a little bit about possibly having a Roblox be a part of our awards. That’s something we’re exploring with some some younger girls. And we’re just we’re just trying to figure out how we can be valuable in that space. So at this exact moment in time, there’s not a place to go for that. But we are actively connecting and trying to learn and see what we can provide.

Lee Kantor: [00:15:04] The reason I brought that up is here in Atlanta, we do a lot of work with a group called Women in Technology. And something I learned from interviewing a lot of those folks is that very young girls are kind of interested in STEM and steam initiatives. But at some point around, I think fifth grade ish, that starts to splinter. And I was just wondering if there is, you know, at least some thinking around, we have to do things to attract and keep those girls engaged as creators, not just consumers of this type of technology.

Rebecca Dixon: [00:15:44] Yeah, absolutely. I think that that stat is one that’s it’s just really saddening. Right. And we do want to have an impact in changing that. And so we’ve we’re a small but mighty startup. And so just as Rebecca said, it’s a goal of ours and we’re already engaging with a couple of as we engage with the colleges and universities, some of them have camps where they’re bringing younger students on. And we’re thinking about ways that we can support that right now as we build out what could potentially be a way to get down to K to 12.

Lee Kantor: [00:16:14] Now, did you start this out as kind of bootstrapped and it was just a bunch of like minded folks who were just saying, hey, let’s take a swing at this? Or was this always something that you said, you know what, at some point we’re going to get investment and we’re going to really blow this out.

Rebecca Dixon: [00:16:31] We started out by bootstrapping for a very short time, but as Verna mentioned, we found out quickly that there was a space for our app. And the moment we decided that we needed to develop an app, we’ve started fundraising. So we. Of investors and we are actually in the middle of and an intermediate seed round right now and we’re looking to do our series A in 2023.

Lee Kantor: [00:16:53] So how did you hear about Startup Showdown and Panoramic Ventures?

Rebecca Dixon: [00:16:59] We have been we have identified Atlanta as a really important city for the gaming and e-sports industry. We are New York based, but we are everywhere global. That being said, Atlanta is a city where we have our lead investor and also just a lot of really wonderful partners and connections in that industry. So through that, we found out about the startup showdown and Panoramic Ventures and we were lucky enough to get to the finals last year.

Lee Kantor: [00:17:31] So can you share a little bit about part of the process that you found most beneficial? Like what was kind of the the valuable part of going through something like that?

Verta Maloney: [00:17:44] I’ll start with that. As someone who had never I’ve started a lot of things but never started a business and then had to pitch to people. And so for me, the kind of biggest learning was around how we as founders share our message and how it is that we are always clear on who we want to partner with, even as people that want to invest with us and make sure that they’re aligned with us. So that was something that was just a really key learning for me and that you kind of never know who might be interested. And so you just have to always be ready, willing and able to just like shoot your shot.

Lee Kantor: [00:18:20] Now. Any advice for other founders of startups, maybe specifically ones that are trying to build a community? Because I think building a community has its own unique challenges. Any kind of, you know, do’s and don’ts.

Rebecca Dixon: [00:18:35] I think the most I won’t say the most because there are a lot of things about building a community. But one of the really valuable things to keep in mind is the reason the community gains traction. We thought we had an idea. We we talked to a lot of gamers. We got people in the community early. And the fact that the early adopters, I guess you could say the early joiners joined means that we were on to something valuable, but we still weren’t really sure. So looking to the community for advice and and direction on how to grow, it’s just the most important thing because the minute you think that the minute that we think we know more than our community, we are community builders in terms of creating that space, but the community is the community. So that would be what my advice probably has some things to add. I’m not sure.

Verta Maloney: [00:19:24] But yeah, no, I was definitely I think that’s really important and I think for me it’s just hire I always I always hire people that are smarter than me. And I think you need to do that, right? So don’t be intimidated by that. Like actually have that as a goal. And even if you’re not hiring them, there are people that you’re collaborating bring people on that know a lot about what it is that you want to do. We have so many gamers on our team, we were just like really deliberate about that. Women on our team, people that are non binary in our team, just wanting to make sure that whoever it is that you want to serve and solve a problem for work with, sell a product to make sure that they are a part of that process of building what you’re building.

Lee Kantor: [00:20:04] How do you go about when you’re building a community knowing that this sounds like the community could all raise their hand and say, This sounds great, I’d love to be a part of this, but they never spend a dollar with you. They never kind of, you know, generate revenue so that you can keep building the community. How do you know you have something that is, you know, worthy of your members investing in with, you know, green dollars, not just, you know, likes or high fives.

Rebecca Dixon: [00:20:35] Well, I can tell you, when we first started, we had some hypotheses about revenue models for our community and definitely having community members possibly pay us was was one of them if we were able to provide something valuable for them. That being said, when we when you build a community, you do have to build the community a little bit first to make sure and then to test that. The revenue that came to us first and is still our most most robust revenue at this moment is actually advertising and sponsorships because they just because of the sheer number of women gamers and the fact that, as you mentioned, they are they represent so many different parts of the gaming industry. That is a group of people who brands almost every brand in any category could or I would say should want to reach. So that’s one piece of it. Now, why how our community would actually pay us. There are lots of different potential streams for that and it’s in the form of facilitating jobs, although that also could be could be something where we get revenue from the corporate side of it, which is something we already actually are doing right now. Merchandise merch is a big deal in the gaming world and so we are continuing again to build the community, look back to the community and test that and then grow base based on that is the answer.

Lee Kantor: [00:22:10] So it really starts with just being just continue with continual service of the community and then if you do that well then everything kind of takes care of itself.

Verta Maloney: [00:22:23] I think so. I think you do it well and it’s and it’s also being strategic. So one thing that I wanted to say about that is also seeing we see our community as an influencer, as an expert in the space and people need to one pay for that expertize, right? So that’s how it coming to us. And we want to make sure that we are able to pay people in our community to do that. But also knowing that that expertize exists makes people want to come to the community. So I want to just like say a little bit that not all of those dollars have to come from your community members spending. It has to come from what it is that that community has to offer. The world could also be the way to look at that question. Absolutely.

Lee Kantor: [00:23:01] Now, having now immersed herself in this world for a few years now, have you seen a change? Are things changing? You know, as we get through the pandemic, like you said now, some in real life things are coming into play. Now this Web three is coming into play. And the metaverse, there’s all kinds of, you know, stressors on that world. How have you seen the gaming world or industry change in that period of time?

Verta Maloney: [00:23:29] I’m going to say two things here. The first is that I believe fully that gamers, people that game, even whether it’s competitive or casually, have been the people that have actually built this moment that we’re able to be in. And so it’s within this space that so many of the thinkers I mean, if you think about AR VR that’s been around for a while, right. Has it been successful? Maybe not, but it’s been around for a minute. And so I think we are just really well situated to be engaging with a community that is going to be able to solve and kind of think about web3 and the metaverse and some really amazing dope and interesting ways. And I completely lost the second part of what I was going to say. So gone.

Lee Kantor: [00:24:08] But is it are you seeing now you’re seeing kind of a dip as the pandemic is waning, a dip in the streaming services, people, you know, watching things, they want to now get out in the world to interact in real life. Or is that kind of bleeding into the gaming world as well?

Verta Maloney: [00:24:28] Not not in our gaming world. That being said, you know, like we’ve sort of been talking about, the gaming world is so intertwined with everything else, the community piece of it, which is where we sit. I think people always want community and this goes kind of right in line with there’s Earl. Earl, and then where wherever web three kind of fits into that. It is both online and in real life and and the in real life part of it, I think, for a gaming community doesn’t take away from the online. It actually adds to that community building. So for us, the answer to that question is no, but that doesn’t mean that’s a statement for gaming at large. It’s that we haven’t we haven’t seen a dip.

Lee Kantor: [00:25:14] Now, going through the startup process and being a founder. Has there been any mentors or any people that you’re kind of leaning on to help guide you through this process?

Rebecca Dixon: [00:25:28] Yeah. I mean, we have an incredible advisory board. We all have mentors. We had even the mentors that we had in the start up showdown. I mentioned Atlanta as the city that we have identified as being important in our industry. We have a number of mentors there. And so it’s interesting that you bring that up because one thing we we talk about a lot for women and girls who want to get into the industry or maybe who want to pivot their career, to be here is to try to find people who could be mentors and connect with them. And so that is definitely an area where we practice what we preach. I think I would say every day I would agree with I think, yeah, we have an amazing advisory board and so they help us so much. And I think one of the people in the world that I just kind of admire in the space of like VC is Arlene Hamilton and she’s just this. She has an amazing story and she’s quite inspirational but also really practical. And I just follow her on social media and listen to her story and her advice. And like a lot of the things that about being ready to shoot your shot, being willing to shoot your shot, and also just believing in your idea. Right. And being able to pivot that. So.

Lee Kantor: [00:26:42] Yeah. So what do you need more of? How can we help?

Rebecca Dixon: [00:26:48] That’s a great question. We what we are always trying to do, I would say, before anything, is share the message about what we’re doing, because for the most part, women who game, who find out about us are happy we exist and want to want to join in our community to get value and to give value. We find our community is really generous with each other. So we have a lot of resources to offer in terms of figuring out how to get into the industry, getting support in the industry, getting support as a gamer. And so to the extent that we can provide that to more people, we’re always excited to get the word out about what we’re doing. And that being said, as we mentioned earlier, we are a for profit company intentionally so that we have resources to be able to grow and do more of that. So we are we are currently in the middle of an intermediate seed raise. So if you are if you are interested in learning more about that, we’d love to connect with with with you.

Lee Kantor: [00:27:54] And what’s the best way to do that. The website social and.

Rebecca Dixon: [00:27:58] I am I’m Rebecca Dixon. I lead that initiative and I am very active on LinkedIn and responsive to direct messages. So that’s a that’s a great way to connect.

Lee Kantor: [00:28:09] And the website.

Rebecca Dixon: [00:28:11] And the website yep the website is the game hers dot com.

Lee Kantor: [00:28:15] That’s tag Jamie HRC dot com.

Verta Maloney: [00:28:20] Yep and you can find us there. Oh sorry at the game. Hers everywhere else.

Lee Kantor: [00:28:27] Good stuff. Well, Rebecca Verda, thank you so much for sharing your story today. You’re doing important work and we appreciate you.

Rebecca Dixon: [00:28:34] Thank you so much. All right.

Lee Kantor: [00:28:37] You all right? This is Lee Kantor. We’ll see you all next time on the start up showdown.

Intro: [00:28:43] As always, thanks for joining us. And don’t forget to follow and subscribe to the Start Up Showdown podcast. So you get the latest episode as it drops wherever you listen to podcasts to learn more and apply to our next start up showdown pitch competition visit showdown. V.s. That’s Showdown Dot DC All right. That’s all for this week. Goodbye for now.

 

Tagged With: Metaverse, Rebecca Dixon, the*gameHERs, Verta Maloney

  • « Previous Page
  • 1
  • …
  • 63
  • 64
  • 65
  • 66
  • 67
  • …
  • 117
  • Next Page »

Business RadioX ® Network


 

Our Most Recent Episode

CONNECT WITH US

  • Email
  • Facebook
  • LinkedIn
  • Twitter
  • YouTube

Our Mission

We help local business leaders get the word out about the important work they’re doing to serve their market, their community, and their profession.

We support and celebrate business by sharing positive business stories that traditional media ignores. Some media leans left. Some media leans right. We lean business.

Sponsor a Show

Build Relationships and Grow Your Business. Click here for more details.

Partner With Us

Discover More Here

Terms and Conditions
Privacy Policy

Connect with us

Want to keep up with the latest in pro-business news across the network? Follow us on social media for the latest stories!
  • Email
  • Facebook
  • Google+
  • LinkedIn
  • Twitter
  • YouTube

Business RadioX® Headquarters
1000 Abernathy Rd. NE
Building 400, Suite L-10
Sandy Springs, GA 30328

© 2025 Business RadioX ® · Rainmaker Platform

BRXStudioCoversLA

Wait! Don’t Miss an Episode of LA Business Radio

BRXStudioCoversDENVER

Wait! Don’t Miss an Episode of Denver Business Radio

BRXStudioCoversPENSACOLA

Wait! Don’t Miss an Episode of Pensacola Business Radio

BRXStudioCoversBIRMINGHAM

Wait! Don’t Miss an Episode of Birmingham Business Radio

BRXStudioCoversTALLAHASSEE

Wait! Don’t Miss an Episode of Tallahassee Business Radio

BRXStudioCoversRALEIGH

Wait! Don’t Miss an Episode of Raleigh Business Radio

BRXStudioCoversRICHMONDNoWhite

Wait! Don’t Miss an Episode of Richmond Business Radio

BRXStudioCoversNASHVILLENoWhite

Wait! Don’t Miss an Episode of Nashville Business Radio

BRXStudioCoversDETROIT

Wait! Don’t Miss an Episode of Detroit Business Radio

BRXStudioCoversSTLOUIS

Wait! Don’t Miss an Episode of St. Louis Business Radio

BRXStudioCoversCOLUMBUS-small

Wait! Don’t Miss an Episode of Columbus Business Radio

Coachthecoach-08-08

Wait! Don’t Miss an Episode of Coach the Coach

BRXStudioCoversBAYAREA

Wait! Don’t Miss an Episode of Bay Area Business Radio

BRXStudioCoversCHICAGO

Wait! Don’t Miss an Episode of Chicago Business Radio

Wait! Don’t Miss an Episode of Atlanta Business Radio