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WellStar Chamber Luncheon Series: Legislative Update with Lt. Gov. Geoff Duncan

July 28, 2020 by John Ray

Lt. Gov. Geoff Duncan
North Fulton Studio
WellStar Chamber Luncheon Series: Legislative Update with Lt. Gov. Geoff Duncan
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Lt. Gov. Geoff Duncan

WellStar Chamber Luncheon Series: Legislative Update with Lt. Gov. Geoff Duncan

Georgia Lt. Gov. Geoff Duncan joined this month’s Wellstar Chamber Luncheon as the keynote speaker, offering a 2020 legislative review and more. The host of “The GNFCC 400 Insider” is GNFCC CEO Kali Boatright and the show is presented by the Greater North Fulton Chamber of Commerce and produced by the North Fulton studio of Business RadioX®. John Ray and North Fulton Business RadioX served as the media sponsor for this event.

Lt. Gov. Geoff Duncan

A former professional baseball player and successful entrepreneur, Geoff Duncan was elected Georgia’s Lieutenant Governor in November of 2018.

Geoff graduated from Chattahoochee High School in Alpharetta where he met his wife, Brooke. Geoff and Brooke both attended the Georgia Institute of Technology where Geoff was a scholarship pitcher. After a successful career at Georgia Tech, Geoff was drafted by the Florida Marlins’ organization. Geoff spent six seasons playing baseball in the minor leagues, advancing as high as AAA before a shoulder injury forced his retirement in the early 2000s.

After retiring from baseball, Geoff and his wife Brooke started a small marketing firm in their living room. The company experienced tremendous success which allowed Geoff and Brooke to sell the business and move on to multiple other entrepreneurial ventures. Geoff most recently served as the CEO of a health technology startup.

Geoff’s faith inspired him to a life of leadership and prompted his upstart run for political office. He was elected to the Georgia House of Representatives in 2012. During his time in office he authored several important pieces of legislation. These include HB 749-The Cargo Theft Act, HB152-Michael’s Law and most recently SB258- the Rural Hospital Tax Credit.

Geoff and Brooke are married and have three sons: Parker (17), Bayler (13), and Ryder (9). Geoff has coached 23 different youth sports teams, and also leads a weekly bible study with his wife Brooke. The Duncans attend Browns Bridge Community Church, an affiliate of North Point Community Church.

About GNFCC and “The GNFCC 400 Insider”

Kali Boatright, President and CEO of GNFCC

“The GNFCC 400 Insider” is presented by the Greater North Fulton Chamber of Commerce (GNFCC) and is hosted by Kali Boatright, President and CEO of GNFCC. The Greater North Fulton Chamber of Commerce is a private, non-profit, member-driven organization comprised of over 1400 business enterprises, civic organizations, educational institutions and individuals.  Their service area includes Alpharetta, Johns Creek, Milton, Mountain Park, Roswell and Sandy Springs. GNFCC is the leading voice on economic development, business growth and quality of life issues in North Fulton County.

The GNFCC promotes the interests of our members by assuming a leadership role in making North Fulton an excellent place to work, live, play and stay. They provide one voice for all local businesses to influence decision makers, recommend legislation, and protect the valuable resources that make North Fulton a popular place to live.

For more information on GNFCC and its North Fulton County service area, follow this link or call (770) 993-8806.

For the complete show archive of “The GNFCC 400 Insider,” go to GNFCC400Insider.com. “The GNFCC 400 Insider” is produced by John Ray and the North Fulton studio of Business RadioX®.

Tagged With: Geoff Duncan, GNFCC, GNFCC 400 Insider, Greater North Fulton Chamber of Commerce, Lt. Governor Geoff Duncan, North Fulton County

Evelyn Asher, Strategic Communication Coach

July 27, 2020 by John Ray

Evelyn Asher
North Fulton Business Radio
Evelyn Asher, Strategic Communication Coach
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Evelyn Asher

Evelyn Asher, Strategic Communication Coach (North Fulton Business Radio, Episode 263)

Evelyn Asher thrives on helping women in technology and others who want to improve their communications skills so that their value shines through. Evelyn joined host John Ray to discuss her insights on persuasive communication, the importance of understanding how others perceive you, and much more. “North Fulton Business Radio” is produced virtually by the North Fulton studio of Business RadioX® in Alpharetta.

Evelyn Asher

Evelyn Asher has a passion for every voice to be heard and respected. She is the founder of Wisdom Collective, a community designed to connect women through online writing experiences.

She opened her consulting practice in 2014 when she moved back to Gainesville, after serving as Certified Small Business Center Director for Caldwell Community College & Technical Institute on two campuses – Hudson and Boone, NC. She has served in the marketing departments of three Fortune 500 companies.

A life-long learner, Evelyn attributes much of her knowledge to research she has edited over the past twenty years in a solo-entrepreneurial venture, She has published a caregiver anthology and a collection of poetry entitled “A Gypsy’s Tapestry: A Woman Observed. A Woman Observing. Currently she is crafting her second collection of poetry highlight profiles of courage she witnesses in the immigrant population in her community.

This will be her 13th year mentoring elementary school children. She values each thread in her tapestry of global friendships. She explores painting techniques including those proffered by one of her granddaughters during their FaceTime, writing and poetry groups.

Point of Contact for Evelyn Asher

Evelyn’s website

LinkedIn

Facebook

Instagram

Questions/Topics Discussed in this Show

  • The value of mentoring and communication in an uncertain climate
  • Ensuring crystal clear, persuasive communication that denotes the why with all stakeholders
  • Understanding how others perceive you
  • The value of having an external confidant who understands your business and is a radical listener
  • When employees are trying to keep things together at home and work which can be the same environment, they benefit from being heard.
  • Creating space for wonder in each day – even in small increments – being accountable with a mentor will weave wonder into workplace.
  • Customer service communication (I received communication from four different companies that were first grade, not first-rate.)

North Fulton Business Radio” is produced virtually from the North Fulton studio of Business RadioX® in Alpharetta. You can find the full archive of shows by following this link. The show is available on all the major podcast apps, including Apple Podcasts, Spotify, Google, iHeart Radio, Stitcher, TuneIn, and others.

Renasant Bank has humble roots, starting in 1904 as a $100,000 bank in a Lee County, Mississippi, bakery. Since then, Renasant has grown to become one of the Southeast’s strongest financial institutions with over $13 billion in assets and more than 190 banking, lending, wealth management and financial services offices in Mississippi, Alabama, Tennessee, Georgia and Florida. All of Renasant’s success stems from each of their banker’s commitment to investing in their communities as a way of better understanding the people they serve. At Renasant Bank, they understand you because they work and live alongside you every day.

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Tagged With: communication, communication coach, customer service communication, Evelyn Asher, John Ray, mentoring, North Fulton Business Radio, persuasive communications, Wisdom Collective

IT Help Atlanta with Rick Higgins: Alison Jones, LeVino Jones Medical Interiors, Paul Masters, Anago Cleaning Systems of Atlanta and Lee Jamison, Jamison Advising

July 24, 2020 by John Ray

LeVino Jones Medical Interiors
IT Help Atlanta
IT Help Atlanta with Rick Higgins: Alison Jones, LeVino Jones Medical Interiors, Paul Masters, Anago Cleaning Systems of Atlanta and Lee Jamison, Jamison Advising
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IT Help Atlanta with Rick Higgins: Alison Jones, LeVino Jones Medical Interiors, Paul Masters, Anago Cleaning Systems of Atlanta and Lee Jamison, Jamison Advising

LeVino Jones Medical Interiors Owner Alison Jones joined host Rick Higgins to discuss her firm’s healthcare interior design business. Rick also welcomed Paul Masters of Anago Cleaning to discuss his commercial cleaning business, and Lee Jamison, Jamison Advising, to talk about his tax and accounting practice. “IT Help Atlanta” is brought to you by TeamLogic IT, your technology advisor.

Alison Jones, Owner and President, LeVino Jones Medical Interiors

LeVino Jones Medical Interiors
Alison Jones, LeVino Jones Medical Interiors

For over 32 years, LeVino Jones Medical Interiors, Inc. has been a single specialty interior design firm with only one focus: healthcare interior design. LeVino Jones is recognized nationally as a leader for their innovative and cost effective approach to healthcare/hospital interior design and medical space planning and design. With over 7 million square feet of medical space designed and combined team experience of over 125 years in medical interior design, the firm’s breadth of experience spans from entire medical campuses (phased renovation and hospital master standard programs) to freestanding specialty facilities such as research and laboratory centers, medical office complexes, cancer treatment centers, imaging and radiation centers, children’s hospitals, dental suites, medical spas, public health and women’s centers.

The LeVino Jones team of professionals includes only healthcare designers who have achieved the highest possible credentials available to healthcare design professionals. These include credentialing by AAHID (American Academy of Healthcare Interior Designers), NCIDQ (National Council for Interior Design Qualification), EDAC (Evidence-based Design Accreditation and Certification) and LEED AP (Leadership in Energy and Environmental Design, Advanced Professional).

Paul Masters, CEO, Anago Cleaning Systems of Atlanta

Paul Masters, Anago Cleaning Systems of Atlanta

As the owner of Anago of Atlanta, Paul Masters helps local businesses & commercial properties make the right first impression. Anago can handle facilities from 1K square feet – 200K square feet. Each member of their custodial crew is highly trained & outfitted with the latest cleaning technology. They carefully conduct background checks for everyone hired, so you can rest assured you’re receiving quality services from trusted professionals. Their commercial cleaning company in Atlanta has been recognized by renowned organizations such as Entrepreneur Magazine and Inc Magazine. Anago’s success stems from their commitment to excellence & always providing superior customer service.  Their customer service department is open 24/7 to answer any questions or concerns our clients may have.

Lee Jamison, Founder, Jamison Advising

Lee Jamison, Jamison Advising

Jamison Advising is a tax and accounting firm that helps small to medium sized service based businesses help reduce their tax liability, save money by outsourced accounting, and improve profitability through CFO business advisory services.

Lee Jamison is the Founder and brings 10 years of experience as a CPA that includes experience in public accounting, financial planning, and working for one of the wealthiest families in the world.

Visit their website to learn more.

About the Show

“IT Help Atlanta” profiles small to mid-market businesses and highlights how those companies use technology to succeed. An archive of previous shows can be found here.

About Your Host

Rick-Higgins-2019Rick Higgins is Owner and President of TeamLogic IT of Dunwoody, GA. Rick’s firm is part of a national network of locally-owned service businesses, providing comprehensive IT services to the small-medium sized business market.

They offer managed service for networking, cyber security, data and email, as well as hardware and software support in addition to a variety of consultation and preventative maintenance services. Rick’s personal and corporate philosophy is simple: Stand up, be bold, and tell the truth.

Connect with Rick on LinkedIn and Twitter, and follow TeamLogic on Facebook.

Show Transcript

Announcer: Broadcasting from the “Business RadioX” studios in Atlanta. It’s time for “IT Help Atlanta” brought to you by Team Logic IT, your technology advisor. Now, here’s your host, Rick Higgins.

Rick: Welcome, and good morning everyone, to the “IT Help Atlanta” radio show. The show that the profiles small to mid-market businesses and highlights how those companies use technology to succeed. “IT Help Atlanta” is brought to you by Team Logic IT, your manage services advisor, specializing in cybersecurity and cloud solutions. Team Logic IT leverages cutting edge technology to solve all types of business problems. We make technology work for business. Go to IT Help Atlanta for audio archives of this radio show and to learn more about our sponsor Team Logic IT. I’m your host, Rick Higgins, and today’s special guests are Alison Jones, president and owner of LeVino Jones Medical Interiors, Paul Masters, CEO, and owner of Anago Cleaning Systems of Atlanta and Lee Jamison of Jamison Advising, a local CPA firm. Welcome, everybody.

Paul: Thanks for having me.

Rick: Yeah, really glad everybody’s here.

Lee: Yeah. Thanks.

Rick: We’re going to jump right in with the interview process and want to start with Alison. Alison, good morning.

Alison: Good morning, Rick. How are you?

Rick: Doing great. Thank you so much for being on the show. We really appreciate it.

Alison: My pleasure.

Rick: Tell us who you are and what do you do?

Alison: Well, as you mentioned, I’m the owner of LeVino Jones Medical Interiors. We design spaces for hospitals, clinics, pharmacies, doctors’ offices, medical spas, veterinary medicine, and any other kind of healthcare environment. Our firm’s been in practice for about 32 years, this year. We’ve designed about 11 million square feet of medical space. We’re involved in kind of both new and renovation projects across the country. And we do everything from, you know, full space planning and construction documents services to related things like furnishings, artwork signage.

Rick: How can you say you’ve been in business for 32 years when you’re only 29 years old?

Alison: It’s a time warp, isn’t it? Wonderful. Yeah.

Rick: Magic.

Alison: Yeah, magic. Thank you.

Rick: You know, I didn’t know that you guys had been doing it that long and that you had done 11 million square feet of space. That’s very impressive. And you’re not just doing design and implementation, but you’re doing space planning as well, right?

Alison: We are doing space planning and full construction documents. So, that’s the stuff that goes to the permit office gets approved and gets built from. So, those rolls of blueprints that you see people building from are what we do.

Rick: Do you have a…it doesn’t have to be anything recent, but do you have a success story that you’re particularly proud of that you’d like to share?

Alison: Yeah, this is a bit non-business related. But we’ve had the opportunity to, you know, be involved in some really fun pro bono work and they’re all related to medical projects that don’t have funding. And so, recently we’ve…I’ll tell you a few things we’ve worked on. You’ll get the flavor of it. We’ve done some space planning for an autism center, we’ve designed and sourced an accessible dream room for a group called Soared. And this dream bedroom was a, and bathroom was for a young lady through a group called Sunshine on a Rainy Day. We’ve designed the Dekalb Center for family protection, which is a building that serves as a safe place for victims of sexual assault, domestic violence, child and elder abuse and human trafficking. And that was an incredible project. And we’ve also recently designed a beautiful video for awareness and fundraising for a group called the Center for Black Women’s Wellness. So, you know, those were success stories in a very emotional way.

Rick: Yeah. And I knew you did pro bono work. I just didn’t know you did that much. Good for you.

Alison: We’re going to try to keep our business alive and still do it. Yes.

Rick: I know. Well, I know [inaudible 00:04:47].

Alison: It’s a business model, right?

Rick: I know it’s fulfilling to you in more ways than just, you know, income and profitability. So, and I know that, or I assume, you tell me, but that’s probably a really good morale builder for your staff as well.

Alison: We all love it. It is a huge team builder.

Rick: You’ve talked about the different types of space that you do, you know, with just not only hospitals, but doctors and whatnot. Is there anything outside of the medical community that you do? Are there any clients that still come to you and say, you know, “I want you to do this. I know this is not medical space, but I still want you to do this”?

Alison: You know, we do have that occasional request.” I’ve got a living room, or could you help me with my kitchen?” And to be honest, we do say, “Let us refer you to someone who does kitchens all day long. We are not going to be the most versed or up to date in that,” simply because we focus every day on something that’s quite different. But we could build you a surgical center in your living room. It wouldn’t work. Pick your options.

Rick: You can have it as long as it’s stainless steel, right?

Alison: Exactly.

Rick: So, here we are. It’s July 22nd and we’re in, I guess, say the fifth, depending on how you do your math, the fifth month of the COVID worldwide pandemic. Can we talk a little bit about how that’s affected your company, how you were forced to pivot if at all, and maybe even try to be a little bit of a spin Gallian predict what you see for Q3 coming up for 2020?

Alison: Yeah, that’s really tough to predict ahead. What we have seen is quite interesting. We have been called in to several existing clients who are trying to retrofit their offices just for safe practices. So, if any of you have been to a doctor’s office recently, you’ll notice you may have had to wait in the parking lot to be called in, or that when you got there, your temperature was taken or you had to sit in the waiting room, six feet away, you know, maybe the chairs are taped off or perhaps they’re turned backwards. One way traffic is becoming a very big factor in medical visits, whether it’s to a hospital or to a medical clinic. So, we have actually been doing quite a bit of work assisting others with those practical features of their existing office or new offices. And many are planning, new offices taking into account that things may look this way for a while.

Rick: Well, you know, as much as a dumpster fire as 2020 has been for the whole world in the business community, your business, which focuses on medical is, I’m not going to say recession-proof, because I don’t want to jinx you or anything like that, but you guys are definitely in positioned and in the right place at the right time for this type of a weird business scenario, I guess there’s no question on that. I’m just making a [inaudible 00:08:23].

Alison: Yeah, it’s interesting. We have not been involved in any of the popup hospitals. Those seem to be a bit more government-driven, but that was also very interesting to watch.

Rick: Got you. So, business owner for 32 years. Good for you. You know, there’s a lot of entrepreneurs out there who would be happy to take 32 months or even 32 weeks, but 32 years. That’s impressive. Thinking back on the years in terms of either professional or personal fulfillment, what has been a surprise for you? What has been something that you’ve realized that you didn’t really think about going in, if you can think back that long?

Alison: I think two things, two surprises. One is how technology would jump so far ahead and enable us to do better work remotely, to do better work on CAD drawings, to do virtual meetings. I mean, this is the way we work today and it’s the way we worked a couple of years ago. And so, technology has been a huge surprise because we actually just, I mean, we couldn’t see it coming. We didn’t know what it was going to look like. I remember John smiling, but I remember our first fax machine and we plugged it in and someone sent us a fax and we all stood around and watched something print out and we were in awe, you know, so, it just shows you how far things have come and how technology has just really aided our business and allowed us to do much better work in a quicker fashion and have better records.

Rick: And to go paperless at least as much as anybody can. I’ve been struggling with myself. I mean, I still want to have…I’m sitting here with paper and pen. I still want to become paperless, but that’s a challenge, right?

Alison: It is for us as well.

Rick: So, in ongoing growth and professional learning, how do you stay on top of those things? Does the architecture industry have required continuing ed of any sort?

Alison: Correct. So, we are required a particular number of CEUs every year. And that is for each of the organizations that we belong to. So, if we belong to the state board of architects, interior design component, we have a certain number of CEUs that are required to keep for us to keep our NCI DQ, which is our certification. We practice evidence-based design. So, that has a certain number of CEUs that are required. If you’re lead accredited, you have different CEUs and so forth. So, we certainly spend a lot of time learning.

Rick: Yeah. That’s…you just…you can’t overinvest in that area. And I know it’s not just you, but it’s your entire staff.

Alison: That’s right. Yes.

Rick: So, interesting question here that I always like to ask a little bit introspective, but what’s an aspect of your business that people don’t tend to think about but that you wish people would ask you about?

Alison: Yeah. I love this question. It’s how long do things take? So, the question is if at the onset people said, how long does it take to get through the process of designing a medical clinic, getting it permitted, getting it bid, getting the documents complete, getting it built? Our answer would surprise them. Things take much longer than you would think. And so, the process of really good design takes a while, and it’s never accounted for. So, if people were to ask us, “Oh, I’m thinking of building a clinic,” the next question might be, how long will this take? Because it’s such a surprising answer when you sit down and look at it on paper.

Rick: Right. Well, Alison, I know you’re super-duper busy and I want to wrap up with you, but before I do, do you have any questions for me?

Alison: I would like to ask you, Rick, what do you love about your business supporting interior designers?

Rick: I think the, well, thanks, and full disclosure to the audience out there, Alison is a client of ours at Team Logic IT, and I guess we’re coming up on over three years now, right?

Alison: Yeah. You guys are awesome.

Rick: Thank you. I think the answer is more general than specific. And that is what I like best about what I do is interacting with companies like yours, to learn all the different ways that small business people make money and how you find your clients and what your business problems are and what we can do to help you with those technology solutions to solve those business problems. But thank you for that. Thank you for that very much.

Alison: And you actually do ask us that quite frequently, so we appreciate it. Thanks for having us.

Rick: Good. So, and thank you. So, tell the audience how to get in touch with you. How do we find you?

Alison: Yeah. Our website is levinojones.com and our phone number is 404-459-9411.

Rick: Thanks, Alison.

Alison: Enjoyed it. Thank you.

Rick: Thank you so much for your appearance this morning on the show. So, next we’d like to talk to Paul Masters, CEO and founder and owner of Anago Cleaning Systems. Good morning, Paul.

Paul: Hey, Rick. Good morning.

Rick: How are you?

Paul: I’m fantastic. How are you today?

Rick: Good. I feel like we’ve been spending a lot of time together recently, and I’m sure by now you’re completely sick of me.

Paul: I got my hair cut like yours today because of this appearance.

Rick: All right. Well, I’m sorry to tell you we’re only going to be broadcasting audio and no video. So, like I like to say, I steal another one of my friend’s comments and that is that I have the face for radio.

Paul: Oh, good one.

Rick: So, tell us who you are and what do you do, Paul?

Paul: Sure. So, I’m Paul Masters. I am the owner and CEO of Anago Cleaning Systems. We are a professional commercial cleaning service provider here in Atlanta. We, on any given night have about 200 facilities that we’re responsible for cleaning and it’s a 100% commercial, ranges from general office. We have a lot of medical clients, financial institutions, religious institutions, and educational facilities are kind of our four main buckets.

Rick: So, let’s dive a little bit deeper into that. You call yourself a cleaning company. You know, what’s a differentiator between a cleaning company and a maid service, for example?

Paul: Well, so, we refer to ourselves as a professional cleaning service provider. And to us, that means about four things. It means the training that we invest in our franchise owners, it means the tools, the processes and the chemicals that they use. And that’s I think a distinctive that you see from just a general maid service that’s emptying trash cans and cleaning toilets. There’s a lot more to it than that.

Rick: Yeah. And I imagine with where we are in the throes of the COVID pandemic that you’re working, you know, 30 hours a day, trying to combat and learn and educate and then downstream educate your franchisees as well. Am I correct?

Paul: That’s such a big part of what we’ve been doing the last, you know, call it four months, which is, you know, our clients are looking to us for best practices on infection control and that’s quite different than what they looked to us for, you know, five or six months ago. So, our role has changed, you know, our visibility and significance to our clients have changed. And that is a good thing, but it’s also put a ton more pressure on us, you know, in just in terms of making sure that we have the latest information, latest and best practices, you know, it’s humbling, but we’re also glad to play a much bigger role in the lives of our clients in their facilities than we did before.

Rick; Have you had any clients with employees who’ve tested positive for COVID?

Paul: Yes, we have. And so, a lot of what we’ve been doing the last several months is responding to, call it an emergency type of situation where an employee or a guest tested positive, the facility has been closed. It cannot be reopened until, you know, the folks there certified that the facility has been disinfected. And so, you know, we’re almost like firemen in a little bit of a sense and that we’ve got to be ready to show up, you know, within a couple of hours’ notice really to help, you know, give our clients comfort to know that the building is disinfected and they can reopen and they can start generating revenue again. So, it’s a very serious matter

Rick: Paul, I’ve known you for a long time and it’s no surprise to me, although it’ll be an interesting surprise to the audience to know that even with what we’ve going on with the dumpster fire that has been 2020 in Q2 in particular, that you’ve still grown your business. How did you do that?

Paul: Dumb luck. I mean, honestly, it just… Who knew that, you know, probably one of the lowest commodity type of services of janitorial would become one of the most important services that a company could need here in these four months of ensuring for their employees and their guests that the facility is clean and disinfected and safe to be in every day? So, I wish, you know, like you were talking about a minute ago, I wish that we could have predicted that, but it’s just one of those things, right place, right time.

Rick: And yet at the same time, I’m guessing that you’ve got a significant amount of pent up pipeline for stuff that’s been put on hold from offices being shut down. Is that correct?

Paul: Yes. That is kind of the interesting flip side to this is, you know, some clients closed their businesses March 13th, 14th, haven’t reopened, and really have no plans to reopen, you know, at least for the foreseeable future. So, it’s been an interesting mix of lots of calls for services. And at the same time, you know, a significant number of our clients needing to close their facility for weeks and months.

Rick: Do you have a particular success story that you’re proud of? And this doesn’t have to be anything that’s happened recently or even as part of the pandemic scenario.

Paul: Yeah, I would say probably one of our…the most recent client that I’m proudest of is we were able to take over the nightly cleaning of 150,000 square feet of medical office buildings. And we were able to demonstrate our value to the property management firm there. But I’m also really proud of the property management firm because they took quite as traditionally kind of a low-budget cost center item to them and really wanted to create value for their tenants, you know, which are physicians in their buildings and wanted to make it a place where they placed a premium on the cleanliness and health of those environments as opposed to just cutting corners and trying to squeeze another dollar or two out of the profit of that building.

Rick: Is, you know, we’ve talked about some of the specifics of the types of clients and it’s no surprise to me that you’re doing a lot of medical interior stuff. Is there any limitations to who you’re able to work for or willing and want to work for you, or is just that anybody that has physical space that needs to be clean?

Paul: Yeah. There are a few types of facilities where we feel like those aren’t really our sweet spots. It’s pretty limited, but two that come to mind are restaurants. We don’t tend to do well in restaurants just because it’s seven days a week. It’s 2:00 in the morning. There’s a lot of kind of subtleties to it that we just aren’t really equipped for. And then, you know, the 50 or 75 storey office building in downtown Atlanta is really kind of a different environment than our cost model allows us to be effective for the property management company and the tenants there.

Rick: So, Paul, you’ve got a vast wealth of experience and as both an entrepreneur and working for some the largest corporate structured companies that there are, I don’t want to make any assumptions about what you prefer, but talk to me about those differences and, you know, what you prefer and why you prefer it.

Paul: Yeah. You know, the good Lord made us all different, right? And so, I’m thankful that some people like to be in small environments, some people like to be in large environments. I had a little bit of a unique experience going from corporate to entrepreneurial back to corporate and then back to entrepreneurial. And I much prefer the entrepreneurial environment. You know, I feel like there’s, you know, kind of a direct, I see everybody nodding their heads. The thing that I’ve realized, two things that I realized I missed being in the corporate environment after being in an entrepreneurial environment for so long is the direct cause and effect of you seeing what you were able to accomplish to move the business forward that day. I missed that in a multi-hundred million dollar multinational corporation, you know, a million dollar deal was a rounding error for them, you know, here a million-dollar deal, we’re closing up shop early and everybody’s going out to celebrate because that’s huge.

And then I think the other thing that maybe it was more implied or perceived on my part, but I realized that I’d be willing to trade a lot of things to be in control of my time. And I missed that being in a corporate environment. And so, I’m glad to be back in a place where, you know, you work as much as you have to and need to and want to, but you’re still largely in control of your time. And as you get older, that becomes worth a lot of money to you, you’d be willing to give up a lot of stuff to be in control of your time, I think. And so, I missed that and I’m glad to be back in a situation where I have that back in my control.

Rick: So, we have a lot of entrepreneurs and wantrepreneurs listening and both now and in the future for recordings and it’s a really good message to them. And that’s something that they may not even think about going in and deciding that they want to do something like found a small business. Thank you for that. Thank you for that, Paul.

Paul: My pleasure.

Rick: This is one of my favorite questions. What is an aspect of your business that people don’t tend to think about but that you wish people would ask you about?

Paul: So, our cover letter to our clients when we deliver proposals to them, the first sentence is that the Centers, now this is pretty COVID, of course, but the Centers for Disease Control says that U.S. corporations lose a combined $200 billion a year due to workplace absenteeism. And so, a lot of that is that people are going to work in dirty buildings and they’re getting sick because of it. And so, the one question I wish our clients would ask is how can your service help make me money? Because they look at us as, you know, sort of a necessary evil, you’ve got to have the trash emptied every night, but we really believed when we do our job and we create a clean, healthy, and productive environment for our clients that we put, you know, a portion of that $200 billion back in their pockets because their employees are coming to work in a clean building every day. So, that’s the one thing I wish we could sort of flip that paradigm for our clients is not to look at us necessarily as a cost center, but we really believe that we can be a profit center for them when we do what we’re supposed to.

Rick: Those kinds of savings, you know, even though they’re soft costs, they’re real. Those are real bottom-line things that go to profit. You know, as part of your value proposition of what you guys do, I would be touting that with bullhorns if I could. All right. So, let’s wrap up, Paul. Tell the audience how to get in touch with you. How do we find you?

Paul: Yeah, you can check out our website at www.anagoatl.com. That’s anagoatl.com. You can reach us also at 770-612-1750.

Rick: Paul, thanks for being here with us this morning.

Paul: Always good to be with you. Thanks, Rick.

Rick: Yeah. All right. Let’s pivot to our last but not least guest Lee Jamison of Jamison Advising. Good morning, Lee.

Lee: Good morning, Rick. Thanks for having me on today.

Rick: How are you?

Lee: Doing well.

Rick: So, my standard question, right? Tell us who you are and what do you do, Lee?

Lee: Yeah. So, my name’s Lee Jamison. I’m a CPA. I’ve been a CPA for about 10 years now and recently launched my own firm, Jamison Advising. And so, what we do is we help small to medium-sized business owners really reduce their tax liability, help them outsource their accounting so they can often save money in that area. And then, you know, also provide just business advisory services so they can understand their financials, how it’s working, how to increase profitability. And so, that’s really the three main core things that we do.

Lee: So, is it both business and individuals? Is that what you said?

Lee: Yeah. I do do individuals taxes, but obviously because when you have business owners, like they’re not only going to have to do their business taxes, but they’ll do their individual taxes as well. Kind of our sweet spot is more for those business owners, just because there’s more value that we can bring whereas on the individual tax side of things, usually, it’s just, you know, inputting numbers into a system and generating a tax return and it’s just really data input there, so…

Rick: Is there any one or two types of businesses that you specialize in? Vertical industries, I should say?

Lee: Yeah, so my practice is fairly new. I’ve been doing this full time for almost six months now, but typically service-based businesses I work really well with and that’s a lot of the companies that I’ve been picking up lately. So, anyone from, you know, electricians to, you know, chiropractors, any type of construction business is a great business. Usually, those people, they’re great at what they do, right? Like I’m onboarding an electrician this week. And so, like he’s an unbelievable electrician really knows what he’s doing, but he’s just never run a business before. And so, the accounting side of things, the tax side of things, they just really need a lot of advice in those areas. And I can come in and just bring a lot of value I’ve found.

Rick: And correct me if I’m wrong, but you provide bookkeeping services as well. Is that correct?

Lee: Correct. Yes. So, really the tax bookkeeping and kind of business advisory.

Rick: Got you. And how are you finding your clients? What’s your…I know lots of, probably lots of different ways, but what’s your best, and what’s your favorite way that you’re finding clients?

Lee: Yeah. I mean, really networking is the best. I love to network and meet a ton of people. Just tell them what I’m doing for folks. Because I found that there’s a, there’s a huge demand out there for small business owners in this area. Because they really do need a lot of help. And honestly, there’s not a ton of folks out there that kind of do what I do. At least that are my age. I’m in my young 30s, early 30s. So, a lot of the CPA’s and accountants my age are kind of working for, you know, large public accounting firms or kind of on the corporate side of things. And they’re…a lot of accountants aren’t very entrepreneurial and don’t have the ambitions to kind of own their own business, if you will. So, there’s not many of me running around town.

Rick: So, you’ve been in it long enough that you’ve got some, you know, some spilled milk under the bridge, so to speak, as we like to say, but what do you like best about being a small business owner compared to what you were doing before? Has there been surprises for you that are…pleasant surprises, I should say?

Lee: Yeah. I mean, the thing I enjoy most is working with these small business owners. It’s just something that they’re so passionate about because they enjoy what they do. They want to grow their business, they want to provide value to their customers. And I’m the same way. Like I want to grow my business, I want to provide an unbelievable value to my customers. And so, I think there’s just that common bond of, “Hey, we’re both kind of entrepreneurial in a sense and how can we help each other out? How can we have a mutually beneficial relationship?” Is really what I enjoy most.

Rick: What ways, if any, has the COVID situation caused you to pivot and how are you dealing with that?

Lee: Yeah, so I actually lost…so, I’ve had this business plan for probably about 8 to 10 months now and had kind of had it in the background, in the works. And so, my official last day at my corporate job was March 13th. And that is the Friday where like literally everything shut down the next week. So, it was very interesting, I remember sitting there with my boss on my last day and he was like, “Hey, you know, you sure you don’t want to just hang on here for like two or three more months?” And while it was a little bit scary, you know, I’m just a firm believer like it would’ve just been a short term gain for a longterm loss, right? So, this time has allowed me to just focus on things that are required to build my business.

And like I had expected that, you know, my income, my revenue was going to be low for, you know, a couple of months, you know, it’s kind of a slow gain in my business. But I’m so blessed. I feel like that I’ve done very well in this time. So, I’m very blessed with that. Now, the COVID situation, it’s affected a lot of the businesses that I work with. So, I was nervous, you know, right off the bat that when all this stuff was happening, I was like, “Oh my goodness. You know, maybe a couple of my clients are going to leave me because they may, you know, they may think they can’t afford me or something like that.” And I remember a couple of clients just telling me, “Hey, you know, like I need you more than ever right now.”

And that really validated for me, just what I’m doing for these folks and how much they value me and the value that I bring to them. So, that’s been kind of one of the interesting situations in all this. But they’ve had a lot of questions to answer as well. A lot of the PPP loans and EIDL loans and helping them guide them through that process. I’ve kind of done that, you know, for a bonus for most clients, just because, you know, they need me for these things. So, that’s been interesting learning all that information. But like I said, I feel truly blessed how I have done in these first few months.

Rick: And you got ongoing continuing ed requirements for your licensing as well, correct?

Lee: Correct.

Rick: And then on top of all that you’ve had to drink from the PPP and the EIDL [inaudible 00:36:19]. What’s that been like?

Lee: Yeah. CPAs actually has to do about 40 hours of CPE a year. So, if you put it all to the last minute, it can get overwhelming.

Rick: Yeah. And what’s it been like to get the PPP stuff, for instance? I mean, my experience with that is that every other day they were changing their guidelines, it seem like.

Lee: Yeah, they have been…the unfortunate thing is, you know, they kind of changed a lot of these rules here in the last few weeks. And, you know, the initial period was that eight-week period where businesses had to spend the funds on certain things in that first eight weeks. And then they changed the rules from, “Hey, it had to be 75% payroll to 60% payroll.” And now you don’t have 8 weeks, but you have 24 weeks. So, it’s like, but when they instituted those changes a lot of companies had already gone to that eight-week cycle. So, it’s like, you know, it’s kind of interesting. I mean, especially for, you know, businesses like a restaurant or things like that, they may have got those PPP funds and they just, you know, gave the money to their employees and they just weren’t really doing anything. So, you know, it’s kind of an interesting program from that sense that some of these businesses that got the money, they probably just paid it out and then they may still be in really rough shape afterwards and just have to make those decisions after the eight-week period.

Rick: Right. Now, and talking to you, you’ve mentioned two different kinds of things associated with tax, you’ve mentioned tax preparation and tax planning. What are the differences there and why are the differences important?

Lee: Yeah. Good question. So, I think when most people think of their CPA, they think of like, “Oh yeah, I’ve got a CPA. They prepare my taxes every year.” And so, that’s what I found the typical CPA relationship is, they, you know, will sit down with them once a year when they prepare their taxes and they may answer a few questions for them, but there’s not really any ongoing support, if you will. So, typically, the relationship I have with clients is it’s just more of a consultative approach where, you know, I’ll handle their accounting, all their tax planning and things like that. And so, when I do that, when I know all the ins and outs of their business, I’m just able to provide much better advice, especially from a tax planning standpoint, a business advisory standpoint. We’ll typically meet on a quarterly basis and go over all these things.

So, usually, tax planning is not included in like a typical tax prep service, if you will. And so, I sit down with a lot of business owners at the beginning, I’m like, “Hey, you know, I found a couple of really cool strategies that could potentially save you a few thousand dollars in taxes.” And they’re like, “You know, I’ve never had this conversation before just because I’ve just been sitting down in my seat. Like I just have someone that prepares my taxes every year.” And so, while it’s great that they had someone prepare their taxes, sometimes, they may pay me a significant amount of money more, but between tax savings and hopefully, getting their business a little more profitable, I can typically, and this isn’t always the case, but I can typically almost pay for myself. So, it’s kind of like a great win-win situation where, hey, now they’ve got kind of a full-time CPA that they’re meeting with quarterly, that they’re being proactive on their taxes, and like I’m able to pay for myself. So, they’re getting all these other services like bookkeeping and business advisory services basically for free. So, that’s an awesome situation when that happens.

Rick: Lee, this is not about me, but this is going to be for you. I had a client tell me that, I’m going to get this quote wrong, but it’s something like this, “IT is the one thing I spend that I spend money on that makes me money.” So, with respect to tax planning, you’re welcome to use that tagline.

Lee: Yeah, for sure.

Rick: I’m thinking about incorporating that into my marketing materials as well.

Lee: Yeah. I mean, the thing with tax planning is typically I’ll sit down… Like, I had this conversation the other day, I showed them, I was like, “You know, hey, if we were working together back in 2018, I probably could have saved you like, you know, 10 grand in taxes.” But now that, like, when it’s four months after the year and you’re preparing your taxes, usually it’s very difficult to come up with situations where you can really pull and to save money on taxes. So, that’s why you’ve got to be really proactive with it.

Rick: We’re getting a little bit of digital garble from you there, Lee. But it looks like it’s cleared up, but let’s just power through it. My favorite question, what’s an aspect of your business that people don’t tend to think about but that you wish people would ask you about?

Lee: Yeah. I think it goes back to what I was talking about earlier. You know, a lot of clients will just be like, “Hey, how much is this going to cost?” And then a lot of times that’s not the right question to ask. It’s like, “Hey, how much value can I bring?” So, between, so yeah, a lot of times what I cost is much more than what they may have paid for like just tax preparation services or something in the past. But what I found is the confidence that these business owners have after working with me for a few months. They’re glad to pay that higher price just for a more premium service. So, that’s the question I would love folks to ask me more like, “Hey, what can you do for me? Like what kind of value can you bring to my business?” I position myself as like, “Hey, I’m on your team. I really want to help you and your business grow.”

Rick: Well, isn’t that also something…don’t you have a service line, you call outsourced CFO or a fractional CFO. Don’t you do that?

Lee: Correct. That’s that business advisory service that I was kind of talking about earlier. So, sometimes that is meeting, usually, it’s meeting on a quarterly basis, but it can be meeting on a monthly basis if the clients want that. Yeah.

Rick: Let’s wrap up Lee, tell the audience how to get in touch with and find you.

Lee: Yeah. So, my website is jamisonadvising.com. You can find me there. You can get in contact with me there. If you want to call or text me number 770-8-5536.

Rick: That broke up a little bit on the digital garble. I’m going to repeat that. 770-858-5536 for Lee and email is lee@jamisonadvising.com, lee@jamisonadvising.com. Thank you so much, Lee.

Lee: All right. Appreciate it, Rick. Thanks for having me.

Rick: Yeah. So, that’s a wrap, folks. I’m Rick Higgins and for my guests, Alison Jones of LeVino Jones Medical Interiors, Paul Masters of Anago Cleaning Systems of Atlanta, and Lee Jamison of Jamison Advising. Thank you so much. Join us next time on IT Help Atlanta.

Tagged With: Alison Jones, Anago Cleaning Systems, commercial cleaning, healthcare interior design, IT Help Atlanta, Jamison Advising, Lee Jamison, LeVino Jones Medical Interiors, Paul Masters, Rick Higgins, tax and accounting services, Team Logic IT

How to Improve Profitability in Any Company, with Dave Boss, The Operations Group, LLC

July 23, 2020 by John Ray

Dave Boss
North Fulton Business Radio
How to Improve Profitability in Any Company, with Dave Boss, The Operations Group, LLC
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Dave Boss

How to Improve Profitability in Any Company, with Dave Boss, The Operations Group, LLC  (North Fulton Business Radio, Episode 262)

Gains from business process improvement helps improve profitability in any company, argues Dave Boss of The Operations Group, LLC. Dave joined host John Ray to talk about his business process consulting practice. “North Fulton Business Radio” is produced virtually by the North Fulton studio of Business RadioX® in Alpharetta.

The Operations Group, LLC

The Operations Group, LLC consultants have been business leaders, with real Profit and Loss responsibility.  Unlike lifelong process improvement professionals, they know that the company exists to serve its customers and to generate profits for its stakeholders.  Hence, process improvement projects are not the priority for most organizations, nor should they be.  The Operations Group consultants don’t fix anything.  Clients do.  They are the experts in performing the work of the company.  Therefore, they are integral to process improvement success, both while The Operations Group consultants are deployed and long after they leave.  They all have day jobs.

Their consultants develop realistic schedules, accommodating the possible limited availability of team members, and the fact that due to customer demand and other priorities, schedules are subject to change.  If a client wants rapid results, and can dedicate the people to work with them, the schedules will be aggressive, but achievable.

They also don’t ask you to drink the Lean or Six Sigma “Kool-Aid”.  If a full-blown Lean Manufacturing implementation is what’s called for, they will do that.  But most organizations thrive better under a gentler approach, incorporating Lean and Six Sigma concepts on a more tactical basis, bringing employees along during a transition from possible disorder, to a continuously learning and improving environment.  The Operations Group can help clients put together a Continuous Improvement Roadmap, that will bring new phases of the program into place as their employee base is ready for them.

Dave Boss, Managing Partner

Dave Boss is a Consultant and Managing Partner with The Operations Group, with over 30 years of industry and consulting experience in multiple industries and corporate environments, including Manufacturing, Industrial Services, Financial Services, and others. Dave has held senior executive positions in industry where he led efforts resulting in substantial achievements in manufacturing and supply chain operations, including in highly regulated, quality control environments. He brings in-depth process improvement experience including defining and executing strategies for productivity growth.

Dave received his Operational Excellence certification as a Six Sigma Master Black Belt at GE Energy. As leader of a team of 9 Black Belts, he had primary responsibility for support of 14 plants around the world, and secondary responsibility for another 40+ locations. Under his guidance, the team was credited with leading or mentoring hundreds of process improvement projects taken on by employees in various disciplines. These projects resulted in cost savings of millions of dollars, and revenue increases of millions more. An example accomplishment was the use of Lean and Six Sigma tools to find hidden capacity in a remanufacturing facility, enabling it to process an extra $2 million annually in revenue.

Dave earned an MBA from Duke University’s Fuqua School of Business. He also received a BS degree in Mechanical Engineering from Northwestern University,

Point of Contact for Dave Boss

Company website

LinkedIn

Facebook

Questions/Topics Discussed in this Show

  • What is Business Process Excellence? Isn’t it just the time and motion studies by efficiency experts that have been around since the early 1900’s?
  • What are the methods your company uses to help companies improve profitability? Please explain them.
  • What about functions that aren’t manufacturing, like sales people or doctors? Are you going to tell a doctor how to more efficiently examine her patient, or teach a sales rep how to sell?
  • Once you help a company fix things, what else is to be done?
  • How long does it take for you to know what needs to be done at your next client?
  • But won’t this telling employees how to do their jobs demotivate them, driving them away to other companies?
  • How does a company know they need outside help? What should they be looking for?
  • This also sounds interesting to Manufacturing, even for other types of B2B companies, but surely it doesn’t do much to help in the B2C world?
  • Surely you don’t have expertise in all aspects of business. Do you ever say “no” to a potential client?
  • How can a company engage with you to see if you can help them improve profitability of their business?,

North Fulton Business Radio” is produced virtually from the North Fulton studio of Business RadioX® in Alpharetta. You can find the full archive of shows by following this link. The show is available on all the major podcast apps, including Apple Podcasts, Spotify, Google, iHeart Radio, Stitcher, TuneIn, and others.

Renasant Bank has humble roots, starting in 1904 as a $100,000 bank in a Lee County, Mississippi, bakery. Since then, Renasant has grown to become one of the Southeast’s strongest financial institutions with over $13 billion in assets and more than 190 banking, lending, wealth management and financial services offices in Mississippi, Alabama, Tennessee, Georgia and Florida. All of Renasant’s success stems from each of their banker’s commitment to investing in their communities as a way of better understanding the people they serve. At Renasant Bank, they understand you because they work and live alongside you every day.

C

Tagged With: business processes, continuous improvement roadmap, Dave Boss, John Ray, North Fulton Business Radio, North Fulton Business Radioo, Six Sigma, The Operations Group

Attention Deficit Disorder (ADD) – Episode 37, To Your Health With Dr. Jim Morrow

July 23, 2020 by John Ray

attention deficit disorder
North Fulton Studio
Attention Deficit Disorder (ADD) - Episode 37, To Your Health With Dr. Jim Morrow
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Dr. Jim Morrow, Morrow Family Medicine, and Host of “To Your Health With Dr. Jim Morrow”

Attention Deficit Disorder (ADD) – Episode 37, To Your Health With Dr. Jim Morrow

On this edition of “To Your Health,” Dr. Morrow discusses attention-deficit disorder: how to recognize it, how a doctor diagnoses it and treatment options. “To Your Health” is brought to you by Morrow Family Medicine, which brings the CARE back to healthcare.

About Morrow Family Medicine and Dr. Jim Morrow

Morrow Family Medicine is an award-winning, state-of-the-art family practice with offices in Cumming and Milton, Georgia. The practice combines healthcare information technology with old-fashioned care to provide the type of care that many are in search of today. Two physicians, three physician assistants and two nurse practitioners are supported by a knowledgeable and friendly staff to make your visit to Morrow Family Medicine one that will remind you of the way healthcare should be.  At Morrow Family Medicine, we like to say we are “bringing the care back to healthcare!”  Morrow Family Medicine has been named the “Best of Forsyth” in Family Medicine in all five years of the award, is a three-time consecutive winner of the “Best of North Atlanta” by readers of Appen Media, and the 2019 winner of “Best of Life” in North Fulton County.

Dr. Jim Morrow, Morrow Family Medicine, and Host of “To Your Health With Dr. Jim Morrow”

Covid-19 misconceptionsDr. Jim Morrow is the founder and CEO of Morrow Family Medicine. He has been a trailblazer and evangelist in the area of healthcare information technology, was named Physician IT Leader of the Year by HIMSS, a HIMSS Davies Award Winner, the Cumming-Forsyth Chamber of Commerce Steve Bloom Award Winner as Entrepreneur of the Year and he received a Phoenix Award as Community Leader of the Year from the Metro Atlanta Chamber of Commerce.  He is married to Peggie Morrow and together they founded the Forsyth BYOT Benefit, a charity in Forsyth County to support students in need of technology and devices. They have two Goldendoodles, a gaggle of grandchildren and enjoy life on and around Lake Lanier.

Facebook: https://www.facebook.com/MorrowFamMed/

LinkedIn: https://www.linkedin.com/company/7788088/admin/

Twitter: https://twitter.com/toyourhealthMD

The complete show archive of “To Your Health with Dr. Jim Morrow” addresses a wide range of health and wellness topics, and can be found at www.toyourhealthradio.com.

Dr. Morrow’s Show Notes

What is attention-deficit disorder (ADD)? 

  • Attention-deficit disorder (ADD) is a group of behaviors.  
  • It used to also be called attention deficit disorder (ADD).  
  • ADD is common in children and adults.  
  • People who have ADD have trouble paying attention in school, at home, or at work.  
  • Even when they try to concentrate, they find it hard to pay attention.  
  • Children who have ADD may be more active or impulsive than what is typical for their age.  
  • These behaviors cause problems in friendships, learning, and behavior.  
  • For this reason, children who have ADD are sometimes seen as being “difficult” or as having behavior problem 
  • Some people who have ADD may have other conditions as well.  
  • These could include learning disabilities,  
  • anxiety,  
  • depression,  
  • oppositional defiant disorder (ODD),  
  • bipolar disorder,  
  • and Tourette syndrome. 

Symptoms of attention-deficit disorder (ADD) 

  • People who have ADD have  
  • difficulty organizing things,  
  • listening to instructions,  
  • remembering details,  
  • and/or controlling their behavior.  
  • This can make it difficult to get along with other people at home,  
  • at school,  
  • or at work. 
  • A person with ADD who has difficulty paying attention will have 6 or more of the following symptoms: 
  • Has difficulty following instructions. 
  • Has difficulty keeping attention on work or play activities at school,  
  • work,  
  • and home. 
  • Loses things needed for activities at school,  
  • work,  
  • and home. 
  • Appears not to listen. 
  • Doesn’t pay close attention to details. 
  • Seems disorganized. 
  • Has trouble with tasks that require planning ahead. 
  • Forgets things. 
  • Is easily distracted. 
  • A person with ADD who is hyperactive or impulsive will have at least 6 of the following symptoms: 
  • Fidgety. 
  • Runs or climbs inappropriately. 
  • Can’t play quietly. 
  • Blurts out answers. 
  • Interrupts people. 
  • Can’t stay in seat. 
  • Talks too much. 
  • Is always on the go. 
  • Has trouble waiting his or her turn.

What causes attention-deficit disorder (ADD)? 

  • People who have ADD do not make enough chemicals in certain areas in the brain that are important for organizing thoughts.  
  • Without enough of these chemicals, the organizing centers of the brain don’t work well.  
  • This is thought to be the cause of ADD.  
  • The shortage of chemicals may be due to a person’s genes (research shows that ADD is more common in people who have  
  • a close family member with the disorder),  
  • environment,  
  • or physical development.  
  • Recent research also links smoking and other substance abuse during pregnancy to ADD.  
  • Exposure to environmental toxins, such as lead, can also be a factor. 

How is attention-deficit disorder diagnosed? 

  • A doctor will be better able to diagnose ADD when getting information about your child’s behavior.  
  • It may take information from several people who know your child (teachers, daycare providers).  
  • Your doctor also may have forms or checklists that you and your child’s teacher can complete.  
  • This will help you and your doctor compare your child’s behavior with other children’s behavior. 
  • Unfortunately, many people try to diagnose themselves by using a quiz or a checklist they find in a magazine or see on TV.  
  • However, it’s best to see your doctor.  
  • Some of the questions your doctor may ask you or about your child include: 
  • Do you have problems with paying attention and being hyperactive?  
  • Do you have a hard time keeping your temper or staying in a good mood? 
  • Do you have problems staying organized or being on time? 
  • Do these problems happen to you at school, work and at home? 
  • Do family members and friends see that you have problems in these areas? 
  • Do you have any physical or mental health problems that might affect your behavior?  
  • (Your doctor may give you a physical exam and do tests to see if you have any medical problems with symptoms that are like ADD.) 
  • Your doctor will probably want to test your child’s vision and hearing if these tests haven’t been done recently.  
  • A person diagnosed with ADD will have had symptoms for at least 6 months. 
  • If your doctor is uncertain about an ADD diagnosis, he or she may want to give you or your child medicine to see if it makes a difference.  
  • However, a trial of medicine alone is not enough to diagnose ADD. 
  • Also, it might be hard for your doctor to tell if your child has ADD.  
  • Many children who have ADD aren’t hyperactive in the doctor’s office.  
  • Your doctor may ask you to fill out a questionnaire regarding your child’s behavior patterns.  
  • Eventually, your doctor may want your child to see someone who specializes in children’s behavior. 
  • The American Academy of Family Physicians (AAFP) recommends that any child 4 through 18 years of age should be evaluated for ADD if they have  
  • academic or behavioral problems,  
  • and symptoms of inattention,  
  • hyperactivity,  
  • or impulsivity. 

Can attention-deficit disorder (ADD) be prevented or avoided? 

  • ADD cannot be prevented or avoided.  
  • However, doctors believe that avoiding smoking and substance abuse during pregnancy can lower the baby’s risk of developing ADD.  
  • Still, there’s no guarantee that doing everything right during pregnancy will protect a baby from developing ADD.  
  • Additionally, exposure to environmental toxins, such as lead, also can be a risk factor for ADD.  

Attention-deficit disorder (ADD) treatment 

  • Some of the medicines used to treat ADD are called psycho-stimulants.  
  • They include Ritalin,  
  • Adderall,  
  • Concerta,  
  • Vyvanse 
  • and a few others.  
  • These medicines have a stimulating effect in most people.  
  • However, they have a calming effect in people who have ADD.  
  • These medicines improve attention and concentration  
  • and decrease impulsive and overactive behaviors.  
  • Your doctor may consider other non-stimulant medicines, such as  
  • clonidine,  
  • desipramine,  
  • imipramine,  
  • and bupropion. 
  • All medicines have side effects.  
  • Psycho-stimulants may decrease your appetite and cause a stomachache or a headache.  
  • The loss of appetite can cause weight loss in some people.  
  • This side effect seems to be more common in children.  
  • Some people have insomnia (trouble sleeping).  
  • Other possible side effects include fast heartbeat, chest pain, or vomiting.  
  • To avoid or reduce the side effects of psycho-stimulants, follow these tips: 
  • Use the lowest possible dose that still controls the hyperactivity or inattention.  
  • Your doctor will work with you to find the right dose. 
  • Take the medicine with food if it bothers your stomach. 
  • Ask your doctor if you can skip the medicines on the weekends. 
  • Offer healthy snacks to children who lose weight while taking medicine for ADD. 
  • Take the medicine 30 to 45 minutes before a meal.  
  • Lunchtime doses can be given at school for some children.  
  • If your child can’t take this medicine at school, tell your doctor.  
  • He or she might suggest a long-acting form of the medicine instead. 
  •  If you are taking the long-acting form of this medicine, do not crush, break, or chew it before swallowing it. 
  • It’s important to take the medicine the way your doctor prescribes it.  
  • Follow your doctor’s advice, even if you think the medicine isn’t working.  
  • Medicines used to treat ADD have been shown to improve a person’s ability to do specific tasks.  
  • This includes paying attention or having more self-control.  
  • The length of time a person will need to take medicine depends on each person.  
  • Some people only need to take medicine for 1 to 2 years.  
  • Others need treatment for many more years.  
  • In some people, ADD may continue into adolescence and adulthood. 
  • People who have ADD should be checked regularly by their doctors.  
  • If your child has ADD, your doctor may suggest that he or she take a break from his or her medicines once in a while to see if the medicine is still necessary.  
  • School breaks or summer vacation might be best. 
  • AAFP suggests several treatment recommendations.  
  • Preschool-aged children (4-5 years of age) should be treated with behavior therapy as the first line of treatment.  
  • The medicine methylphenidate may be prescribed if behavior treatment does not provide significant improvement.  
  • This medicine also should be prescribed if ADD is interfering with the child’s friendships,  
  • home,  
  • and school life at a moderate to severe level.  
  • Elementary school-aged children (6-11 years of age) should be treated with FDA-approved medicine for ADD and behavioral therapy.  
  • Adolescents (12-18 years of age) should be treated with FDA-approved medicine for ADD and may be treated with behavioral therapy.  
  • In all cases, medicine doses should be measured and adjusted to achieve maximum benefit with few adverse effects. 

Living with attention-deficit disorder (ADD) 

  • Symptoms of ADD often get better as children grow older and learn to adjust.  
  • Hyperactivity usually stops in the late teenage years.  
  • But about half of children who have ADD continue to be easily distracted, have mood swings, hot tempers, and are unable to complete tasks.  
  • Children who have loving, supportive parents or guardians who work together with school staff, mental health workers, and their doctor have the best chance of becoming well-adjusted adults. 
  • Children who have ADD may be difficult to parent.  
  • They may have trouble understanding directions.  
  • Their constant state of activity can be challenging for adults.  
  • Some children benefit from counseling or from structured therapy.  
  • Families may benefit from talking with a specialist in managing ADD-related behavior and learning problems. 
  • Children who have ADD also tend to need more structure and clearer expectations.  
  • You may need to change your home life a bit to help your child. Here are some things you can do to help: 
  • Make a schedule. 
  • Make simple house rules. 
  • Make sure your directions are understood. 
  • Reward good behavior. 
  • Make sure your child is supervised all the time. 
  • Watch your child around his or her friends. 
  • Set a homework routine. 
  • Focus on effort, not grades. 
  • Talk with your child’s teachers.

What about Adult ADD? 

  • Adults may have ADD as well as children.  
  • This is a relatively new way of thinking.  
  • Previously, many physicians felt that adults with symptoms like those of ADD were due more to depression and anxiety than ADD.  
  • This thinking has changed somewhat.   
  • An adult with symptoms of ADD also needs to be tested in order to begin treatment.  
  • Treatment is almost always some form of medication, usually the stimulants. 
  • Untreated ADD can present as severe anxiety. It is important to make the distinction.

Tagged With: ADD, ADHD, attention deficit disorder, Dr. Jim Morrow, Jim Morrow, Morrow Community Foundation, Morrow Family Medicine, To Your Health, To Your Health With Dr. Jim Morrow

Decision Vision Episode 75: Should I Form a Benefit Corporation? – An Interview with Juliana Neelbauer, Drew Eckl Farnham

July 23, 2020 by John Ray

benefit corporation
Decision Vision
Decision Vision Episode 75: Should I Form a Benefit Corporation? - An Interview with Juliana Neelbauer, Drew Eckl Farnham
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Decision Vision Episode 75:  Should I Form a Benefit Corporation? – An Interview with Juliana Neelbauer, Drew Eckl & Farnham

What is a benefit corporation, or B Corp, and why would I want to form one? What are the legal obligations of such an entity? Juliana Neelbauer of Drew Eckl & Farnham discusses these questions and much more with host Mike Blake. “Decision Vision” is presented by Brady Ware & Company.

Juliana Neelbauer

Juliana Neelbauer is a senior attorney who is the outside general counsel for companies that are product- or SaaS-centered, or IP-driven and that work with data and sensitive information in highly regulated industries. Her practice leverages her insights in cybersecurity, data management and analytics, government contracting, fintech, consumer-web, enterprise-software, health care delivery, medical products, supply chain, film, and political action sectors. She handles the full lifecycle of her clients’ needs including venture capital or private equity rounds, subsidiary formation, contract or governmental compliance, licensing, international transaction, and mergers and acquisitions. She is known as an attorney who brings an operator’s mindset, a technologist’s know-how, and an executive’s strategy to her clients’ legal concerns.

Prior to joining Drew Eckl & Farnham’s Atlanta office, Juliana was the chief operating officer of Ad Hoc LLC. Ad Hoc is a Maryland-based mid-market federal contracting company that builds custom web portals that deliver government services to millions of Americans. Juliana oversaw the scaling of Ad Hoc from a 2-person small business to a 90-employee mid-market prime contractor with a 10x increase in revenues within a 14-month period.

Juliana started her career in software and business operations, founded two high-growth companies, and has overseen the scaling of many startups and mid-market companies in the tech industry before building a technology-focused law firm in the DC-metro area. She was born in Decatur and after more than 18 years away from the State, she was happy to return with her husband and daughter in 2017 to build the Drew Eckl & Farnham technology law practice in Georgia.

You can connect with Julia by email, on LinkedIn, or on Twitter.

Drew Eckl & Farnham

Drew Eckl & Farnham is a full-service law firm that offers deep litigation experience, strategic corporate and transactional counsel, and practical legal advice to companies, individuals and families. Their approach to practicing law is to resolve each new legal matter as expeditiously and efficiently as possible. They strive to propose a legal strategy that directly correlates with the risks involved.

Powered by their diversity, innovation and commitment to the communities in which they work, Drew Eckl & Farnham has grown to more than 100 attorneys in Atlanta, Albany and Brunswick, Georgia and serves local and national clients throughout the Southeast.

Michael Blake, Brady Ware & Company

Mike Blake, Host of the “Decision Vision” podcast series

Michael Blake is Host of the “Decision Vision” podcast series and a Director of Brady Ware & Company. Mike specializes in the valuation of intellectual property-driven firms, such as software firms, aerospace firms and professional services firms, most frequently in the capacity as a transaction advisor, helping clients obtain great outcomes from complex transaction opportunities. He is also a specialist in the appraisal of intellectual properties as stand-alone assets, such as software, trade secrets, and patents.

Mike has been a full-time business appraiser for 13 years with public accounting firms, boutique business appraisal firms, and an owner of his own firm. Prior to that, he spent 8 years in venture capital and investment banking, including transactions in the U.S., Israel, Russia, Ukraine, and Belarus.

Brady Ware & Company

Brady Ware & Company is a regional full-service accounting and advisory firm which helps businesses and entrepreneurs make visions a reality. Brady Ware services clients nationally from its offices in Alpharetta, GA; Columbus and Dayton, OH; and Richmond, IN. The firm is growth minded, committed to the regions in which they operate, and most importantly, they make significant investments in their people and service offerings to meet the changing financial needs of those they are privileged to serve. The firm is dedicated to providing results that make a difference for its clients.

Decision Vision Podcast Series

“Decision Vision” is a podcast covering topics and issues facing small business owners and connecting them with solutions from leading experts. This series is presented by Brady Ware & Company. If you are a decision maker for a small business, we’d love to hear from you. Contact us at decisionvision@bradyware.com and make sure to listen to every Thursday to the “Decision Vision” podcast.

Past episodes of “Decision Vision” can be found at decisionvisionpodcast.com. “Decision Vision” is produced and broadcast by the North Fulton studio of Business RadioX®.

Visit Brady Ware & Company on social media:

LinkedIn:  https://www.linkedin.com/company/brady-ware/

Facebook: https://www.facebook.com/bradywareCPAs/

Twitter: https://twitter.com/BradyWare

Instagram: https://www.instagram.com/bradywarecompany/

Show Transcript

Intro: [00:00:02] Welcome to Decision Vision, a podcast series focusing on critical business decisions. Brought to you by Brady Ware & Company. Brady Ware is a regional full-service accounting and advisory firm that helps businesses and entrepreneurs make visions a reality.

Mike Blake: [00:00:22] And welcome to Decision Vision, a podcast giving you, the listener, a clear vision to make great decisions. In each episode, we discuss the process of decision making on a different topic from the business owner’s or executive’s perspective. We aren’t necessarily telling you what to do, but we can put you in a position to make an informed decision on your own and understand when you might need help along the way.

Mike Blake: [00:00:42] My name is Mike Blake and I’m your host for today’s program. I’m a director at Brady Ware & Company, a full-service accounting firm based in Dayton, Ohio. With offices in Dayton; Columbus, Ohio; Richmond, Indiana; and Alpharetta, Georgia. Brady Ware is sponsoring this podcast, which is being recorded in Atlanta for social distancing protocols. If you like this podcast, please subscribe on your favorite podcast aggregator. And please consider leaving a review of the podcast as well.

Mike Blake: [00:01:09] So today’s topic is, should I form a B Corporation? Sometimes also known or maybe more often known as a benefit corporation. And this topic has triggered, I think, simply because I find myself hearing about B Corps or benefit corps with increasing frequency. To be perfectly candid, I had never heard of one until about, I’m going to say, four or five years ago when I was retained to perform an appraisal of one that was a startup software company. And that’s the first time that I had encountered it.

Mike Blake: [00:01:52] And, you know, it was novel. It was interesting. And it gave me a chance to do an assignment where you learn something new as the provider. You know that’s always a good thing. And, you know, I sort of filed it away. And, you know, in the last few years, I hear B Corporations being mentioned more frequently. They’re talked about more often, I think, frankly, as more of the younger generation, whether it’s millennials or Generation Y or Z or, I guess AA comes after that if you’re thinking Excel spreadsheets.

Mike Blake: [00:02:28] But, you know, as more companies and company founders, I think, kind of reject the Friedman kind of notion where building shareholder value holds primacy above all other objectives. And we’re seeing the pendulum kind of swing back to a stakeholder point of view that B Corporations have become increasingly important. And I paused on my brain now because I’m trying to remember if they have been authorized in Georgia very recently or they’re on the verge of being authorized. And our guests will correct me there. I’m sort of spacing out on it. But we’re about to be one of the states that allow this. The majority of U.S. states allow them now, but not every single one.

Mike Blake: [00:03:19] And, you know, they’re kind of neat. And depending on what your desire is for a company you already have or company you’re going to found, you know, this may be the first time you’re hearing about a B Corp or maybe you’ve heard about it before but you never really took the time to sit and research it. So, this is your opportunity while you’re driving, or jogging, or cooking, or building bird houses out of wood, or tinkering with your car, or replacing a graphics card in your computer, whatever it is you’re doing while you’re listening to a podcast. Here’s an opportunity to kind of learn something more about it.

Mike Blake: [00:03:59] And, you know, it’s kind of interesting because – and this is the accounting geek in me. Although, I’ve repeatedly protested many times I’m not actually an accountant. And it’s instantly malpractice for me to call myself one. But you really don’t hear of, like, a new kind of company of – sorry – corporation or corporate form being created, right? You just assume that there’s S Corps, there are C Corps, there are limited liability companies, partnerships, sole proprietorships, et cetera. And they’ve been around forever. And that number kind of is a static. It’s something like talking about adding a new state. It’s like, “That’s kind of cool. Where are they going to put the extra star?” Fifty one is a hard number to divide well because it’s a prime number – not a prime number. But it’s a weird number.

Mike Blake: [00:04:48] And so, when a new kind of corporate form comes along, you kind of perk your ears up and say, “Okay. Well, here’s something that’s gonna be a little bit different, a little bit out of the ordinary, a little bit novel.” So, I have told you now the sum total of my knowledge. I have literally spewed it out onto the internet and podcast form in terms of my sum knowledge of a B corporation.

Mike Blake: [00:05:13] So as we do on the Decision Vision podcast, I’m inviting an expert on it. And joining us today is my friend, Juliana Neelbauer, who is a senior associate at Drew Eckl Farnham, a law firm here in Atlanta. Drew Eckl and Farnham is a full service law firm that offers deep litigation experience, strategic, corporate, and transactional counsel, and practical legal advice to companies, individuals, and families.

Mike Blake: [00:05:39] Juliana focuses her practice on virtual general counsel for for-profit, nonprofit, charitable, trade organizations, high net worth individuals, and families which hail from the consumer technology, commercial technology, healthcare, industrial/supply chain, finance government contracting, charitable, and political action industries.

Mike Blake: [00:05:58] Prior to joining Drew Eckl. Juliana was the chief operating officer of Ad Hoc LLC, a fast growth federal prime contracting company that builds custom web portals to deliver government services more efficiently to millions of Americans by using agile software development and other modern web development methods. Juliana oversaw the scaling of Ad Hoc from a nine-person small business to a 90 employee mid-market prime contractor, with a ten times increase in revenue within a 14 month period.

Mike Blake: [00:06:26] And the cool thing I like getting to do these podcasts, I’ve known Juliana for a couple of years. I did not know that about her. I knew about Ad Hoc. I did not know that she led that kind of growth. So that’s awesome.

Mike Blake: [00:06:36] In the academic realm, Juliana has organized a legal clinic program for hacker participants of the University of Maryland’s Bitcamp, Georgia Tech’s HackGT, and University of Maryland’s all female technical hackathon events. She served for half-of-a-decade as the attorney advisor to the executive board and entrepreneurs of the Student Governance Startup Shell Incubator of the University of Maryland campus. And as a business mentor and lecturer for the Mtech Program at the Clark School of Engineering. And for Fearless Founders classes at the Dingman Center for Entrepreneurship in the Smith School of Business at the University of Maryland. Juliana is a pen undergraduate interviewer for the North Atlantic region and a past board member of the Pen Club of District of Columbia.

Mike Blake: [00:07:20] Juliana, welcome to the program.

Juliana Neelbauer: [00:07:23] Thanks for having me, Mike. It is good to have you. It’s weird that we’re not eating biscuits this time. I think that’s when we first met, we got biscuits. And so, that felt like the right thing to do when we were outside of Atlanta at the time.

Mike Blake: [00:07:36] Well, it was. And one of the reasons that I took an instant liking to you as well. So, thank you for that. I don’t say that about many people. I normally take an instant dislike. So, they’re on the narrow side of the ledger there.

Juliana Neelbauer: [00:07:53] We’ll see if it — before the end of the podcast, Mike-

Mike Blake: [00:07:57] Right back at you. Well, we’ll see if we’re still Facebook friends at the end of this. But let’s start off very basic. What is a B Corporation?

Juliana Neelbauer: [00:08:09] Sure. So, a B Corporation, as you pointed out in the beginning, is a new corporate form or business entity, business organizational form. And what does that mean? Well, on the most basic level as a business owner, you have a choice of what kind of entity you want to form in its legal form. And then also what kind of tax treatment you want your entity to have. And the reason why you might form it is, just because you didn’t even mean to, but you just started engaging in business activity. And by doing so, in certain states, that automatically makes a business arise around you and with you, whether it be a sole proprietorship that you never register anywhere, or a general partnership, or a partnership with you and somebody else.

Juliana Neelbauer: [00:08:56] And then some of us choose to actually register those things. And when you do, you have, as you mentioned, all these choices. You have your corporations, which can be C Corporations or S Corporations for tax purposes. That’s a tax status, actually, more than a legal status. And then your LLCs, your limited liability corps, your various forms of limited partnerships, your general partnership, and then your nonprofit. And so, those are the most common forms.

Juliana Neelbauer: [00:09:21] Now, there’s a new kid on the block. And it’s these B Corps or BLLCs or KBCs. And we can talk a little bit more about the differences if it would be of interest to your listeners.

Mike Blake: [00:09:35] I’m sure it would be. So, we’ll put a pin on them and come back to it. So, can you sharpen my knowledge? I know there’s something going on with B Corporations in Georgia. Are they just about to be authorized? Have they been authorized? Where are we in our state for that?

Juliana Neelbauer: [00:09:52] Your instincts are right. We have passed both the House and the Senate in Georgia. And the General Assembly have passed a benefits corporation law, which is Georgia House Bill 230. You can look it up online, it’s available. And you can see the full text if you Google it for the General Assembly site. And then the governor is in a period of review. And until August 5th, he may veto this bill even though it was passed. And we don’t expect that to happen. But Governor Kemp has said some things that have surprised business in the past. And so, we’ll see what happens. But the outlook and the prognosis from all of the policy wonks here is that he’s either going to let it lie, which will make it automatically pass at the end of August 5th, or he will actively sign it in to put his signature on it and show that level of executive support politically for it.

Juliana Neelbauer: [00:10:45] And one thing to note is that Georgia’s law is not really controversial within the B Corp community. There is almost a trade or some folks call it the benefit economy of businesses that are already engaging in this type of business. And so, as each state decides whether it’s going to adopt one of these laws and is often being heavily lobbied to do so, they can add their own elements into each of these state laws. They can be a little bit different the way the corporate forms work. But Georgia’s is pretty vanilla. So, when we talk about what Georgia has passed in this podcast, it will apply to most of the other states that you would look at and sort of shop when you’re thinking about where you might want to form one of these.

Mike Blake: [00:11:35] So, how long have these B Corporations been around? Because we talked about not too long, but how long have they been around? And do you happen to know kind of what state authorized them first?

Juliana Neelbauer: [00:11:48] I knew you were going to ask me that. And then, I wasn’t 100 percent sure that I could tell you which state for sure. But I know that Delaware was one of the first. As normally the case, when you are trying to create something new in the corporate legal sphere, it’s smart as a trade group to target Delaware because the Delaware court system is older than our country when it comes to the corporate law that has been established there. And so, in fact, this is one of the primary reasons why shareholders, investors, and major businesses register in Delaware.

Juliana Neelbauer: [00:12:24] It’s not as many new folks getting into business believe because the taxes are better. In fact, the tax rates are often worse when you’re starting out in Delaware. There are tax advantages that you can capture once you’ve gotten bigger, and especially as you go public. But when you’re a private business starting out, it’s actually the corporate tax rates and some of the filing fees are much higher than other states. And so, that’s not why you pick Delaware. You pick Delaware because it’s an old court system. And when you’re in business, you like things that are old in the legals realm because then they’re predictable.

Juliana Neelbauer: [00:12:57] And uncertainty is your enemy, right? Uncertainty means you have to spend more money to prepare for more contingencies. And that’s expensive when you could instead know the future, know how the courts are going to rule, and either settle more disputes outside of having to go to court, or know exactly how much it’s going to cost you if you do. So, you want to target Delaware and that’s what we have here. So, the public benefit corp law in Delaware or PBC form has been established. And it’s been around, I think, for at least maybe over ten years for sure. And the real movement and the push to make this a nationwide opportunity, where there is active lobbying in all state legislatures and organized lobbying to make public benefit corps or, really, just B Corps, which is sort of a more common name for them now, to be pushed through.

Juliana Neelbauer: [00:13:59] It started in 2006 when one organization, a trade group called B-Lab, was formed by three founders. I’m just gonna go ahead and tell you that it’s Jay Coen Gilbert, Bart Houlahan, and Andrew Kassoy. And for those who are from the startup community, whether it be fashion or retail or traditional technology startups, you might recognize their names. They are the founders of AND1, which was a very popular retailer that sold athletic wear, including shoes. And they had a very successful growing fast growth company. That, unfortunately, for them, once they got some additional funding in one of their realms, they gave up control of their company.

Juliana Neelbauer: [00:14:43] And their director, who was then made chairman, had so much power that he had a differing opinion than they did as far as how they should operate their company. And made some decisions that they felt were not in the best interests of society at large and the environment. And that they felt would actually hurt marketing for their company. And therefore, hurt their bottom line. In putting all those three things together, once that company was sold at a price and at a stage that they felt was too early and too low, they were really passionate, even though they had – they had some capital, so they said, “Well, let’s actually fix this problem for the future. Let’s create a legal shelter under which founders can let investors know and also legally be allowed to make decisions that aren’t just to increase shareholder value, that don’t just go to Milton Friedman’s shareholder primacy philosophy and have the legal cover to do so.”

Mike Blake: [00:15:43] So, you know, there’s been some pretty good and some pretty significant uptake on this. I think one of the more famous early B Corporations was also Ben and Jerry’s, Ben and Jerry’s Ice Cream. And, you know, they would not consent to be acquired, unless they were acquired by some entity that was going to continue to pursue a social mission. Because that was always a big part of their culture. And I think that acquisition kind of led to kind of legitimizing, if you will, for lack of a better term, legitimizing the the B Corporation. And now, if I remember correctly, I read in a Forbes article recently, there’s over two thousand of these B Corporations around at least.

Juliana Neelbauer: [00:16:37] Correct. And those are just the one – well, there’s more than 50,000 that are certified by B-Labs. And they are, again, a trade group, but also a certifying organization. And so, you know what I should say? I believe that they have certified that more than 50,000 organizations are meeting the standards of what a B Corp would be required to do if they were a mission driven or a purpose driven organization. Now, I do not know if all of those are, in fact, registered as B Corps now that I think about it. That might have been a nuance in their marketing that I would want to see.

Juliana Neelbauer: [00:17:15] But to your point, there are thousands of these around the country now, more than 35 states. Once Georgia passes its law, which we expect to happen again on August 5th, have these laws on the books so that you can form these. And so, more and more of them are being formed every day.

Juliana Neelbauer: [00:17:31] In my practice, I would say about, maybe, 30 percent of the clients who contact me to form a new business in the last year have asked me about B Corps and benefit corps and public benefit corps. And asked me, “Is there a benefit to me doing this for my business?” And so, we’ve walked through that analysis quite a bit in the last –

Mike Blake: [00:17:55] Thirty percent? That’s a much bigger number than I would have expected.

Juliana Neelbauer: [00:17:59] Yeah. And that might be my target audience, which is a lot of technology companies. It’s a lot of second time entrepreneurs as well. So they’ve had a nice exit and now they really want to do the company – they want to operate it in the right way. You know, fix all the problems, you know, as a company even if it was successful. And then they also want to have the company be more purpose driven because now they can do what they really always wanted to do, not just what they thought they economically needed to do. Does that make sense?

Mike Blake: [00:18:27] Yeah. No. It sure does. As a give back mode that a lot of tech entrepreneurs kind of enter once they’ve had that big exit.

Juliana Neelbauer: [00:18:36] Right.

Mike Blake: [00:18:38] So, you know, there’s already a nonprofit corporate structure out there. Why is a B Corporation needed? Why is there room for the B Corporation to exist when a nonprofit organization exists or maybe a for-profit but has a specific mission why they take Newman’s zone? Where they’ve been very open, that, basically, their profits or most of them go to various charities, I think mostly for sustainability. Why was the development of a B Corporation needed or welcomed when you sort of have a nonprofit structure already available?

Juliana Neelbauer: [00:19:19] Yeah. That’s a great question. I think there’s actually two different answers. And so, I’m gonna try to wear both of my business side hat and my law hat. On the legal side, there’s a need for it because on the nonprofit side, you know, you have a mission. It is defined. It must be defined in your charter. It is also something that you calculate against when you file your quarterly and annual tax returns to the IRS and then also to your state. And so, it’s very important that you are working within your mission.

Juliana Neelbauer: [00:19:53] In fact, it can affect whether you maintain your nonprofit status or you don’t. If you are not meeting certain thresholds as far as how much of your activity is falling within the parameters of your mission activity versus activity that’s outside of your mission. And that can include both spending and also taking in of income. And so, that’s a very rigid structure.

Juliana Neelbauer: [00:20:16] And that can be hazardous if you are a new organization and you’re not sure what that balance between your activities that you have to engage in, in order to keep your lights on, to bring in income into the organization. Whether that is going to be sufficient on the mission side in order to keep your lights on. Whether you’re going to have enough donations. When you’re a new organization, you’re unknown. Versus activities that you know you can immediately generate revenue. But that might not qualify under the IRS tax – the IRC for being within a mission.

Juliana Neelbauer: [00:20:52] So, for instance, one of the quintessential trips of nonprofits is selling T-shirts or merchandise. Very often you can actually include merchandise sales for T-shirts or mugs within your mission, even if you just, you know, put your logo on there and you do it for a fundraiser. There’s very specific rules for how you can do that and get away with that and not be subject to having reclassifying of that income when you go through an audit. And so, that rigidity puts off a lot of organizations, a lot of founders, especially those who are maybe even sophisticated in business, but not sophisticated in law or taxes, tax law in particular. And they avoid the nonprofit form for that reason. Or it just doesn’t work for the scale phase of their organization.

Juliana Neelbauer: [00:21:40] And so, in that scale phase, they opt in for an LLC or a C Corp, which allows them to go after whatever revenue generation they can, help some scale organization. And then down the road, maybe they spin out. They form a separate nonprofit and fund that nonprofit with proceeds from their personal funds, from the business, their compensation or through marketing activities of the business or what have you.

Juliana Neelbauer: [00:22:05] And it’s imperfect. And there’s a friction there for those founders who have said I want to be more true to what this organization is really about. I want to be more honest with my shareholders and my investors. I want to be able to be as honest as I can without creating liability for myself by saying I want to spend 30 percent of the revenue that comes in the door. Or, at least, the net, you know, the profit that comes in the door on social good activities, environmental activities. Or I want to be able to opt overtly for the vendors that costs more in the supply chain, but that do better work, that don’t use sweatshop labor for, you know, the sewing of the garments that we produce or what have you.

Juliana Neelbauer: [00:22:51] And so, in those cases, there was actual legal liability that could arise not only if you mismanage your nonprofit and lose your standards because you’re not perfectly meeting these requirements while you’re trying to keep your organization alive.

Juliana Neelbauer: [00:23:05] But then on the business side, if you have a for-profit business, you know, there is a famous case where Henry Ford, after Ford Motor Company was wildly successful and he’s invested a lot in the City of Detroit and the State of Michigan. And while he was helping his organization, one point he started to give out double digit percent of the net profit to these really, truly charitable aims throughout the city. And his shareholders filed suit against him and said, you’re not following the Milton Friedman – you know, of course, that Milton Friedman was later. But you’re not increasing the value of the company with these actions.

Juliana Neelbauer: [00:23:46] You knowingly are spending money where dollar for dollar. There is no chance that this is going to increase the value of the shares of Ford Motor Company. And so, he said, “I’m a brilliant man who’s changed the face of the industrial economy in United States. I’ve created one of the most successful automotive companies in history. I get to do this. I am Ford Motor Company. Come on, courts, I’m going to win this case.” So, he fought back. He didn’t settle. He took it to the courts and he lost. And the court said, if you want to engage in charitable activity, form a nonprofit. And then we have the Ford Foundation as a result of that.

Juliana Neelbauer: [00:24:28] So, you know, cases like that are – and that’s probably the most famous one where we talk about the responsibility of shareholders to increase their shareholder value. But it’s a real risk. It’s a way to pierce the protection you, as a director or officer of a company, have when you create your business entity. And you register it and you get this corporate shield that protects you individually. And in your bylaws and in your operating agreement, if it’s written at all competently, it will say in one of the last clauses in there that the company agrees to protect you and indemnify you for the base. Effectively making a bad call or having bad judgment in business, which in hindsight is very clear.

Juliana Neelbauer: [00:25:14] But the problem is, if you do things that are overtly against creating additional shareholder value or that there’s really no justification you can make other than I just did this for the good of the community, not for the good of the company. That can pierce your protection within your organization. It can pierce those protections in the company. And so, if you look at those clauses, it will talk about willful and wanton negligence and willful and wanton activity, where you purposefully do something that is not in the best interest of increasing the value of your company. Boy, now you can be sued individually by your own company or by individual shareholders and have these derivative suits pop up.

Juliana Neelbauer: [00:25:57] And so, it’s a real risk on the legal side to take a significant portion of your business activity, of your time, of your team’s time and energy to engage in activities that don’t increase revenue, don’t increase profit.

Mike Blake: [00:26:14] So that’s good. That really lays out the case. I’m familiar somewhat with the Ford history. You know, ultimately, he was also deposed because he was declared insane. I have to wonder with that story that you just shared, I did not know that background. I wonder if part of the reason that his family tried to declare him insane is because he was spending money on that kind of stuff.

Mike Blake: [00:26:43] So I think you’ve done, frankly, a really good job of explaining kind of the gap that a B Corporation sells. Is it harder or easier to set up a B Corp versus other more conventional or more, I guess, this longstanding corporate forms

Juliana Neelbauer: [00:27:03] I would say on the spectrum between setting up an LLC, which is probably the easiest form to set up. I mean, there’s a website that will set this up for you for a couple hundred dollars. And you just click a few buttons and they’ll register it for you and they’ll create your corporate entity government documents as well as make the filings. All the way to the, I would say, nonprofits or certain kind of exotic holding companies that might be offshore, where you’re going to have an accountant and a lawyer and maybe multiple involved with setting up the initial company.

Juliana Neelbauer: [00:27:40] The B Corps would fall somewhere in the middle, but probably closer to the LLC. It’s really not that difficult to set them up. The reason why you will want to talk to an accountant or, better, a lawyer who’s done one of these before or are very familiar with the statute of your state in which you’re going to register it, is because they’re new, quite frankly. And there are a few clauses that you do need to put in your articles of incorporation or certificate of incorporation, which is the formal attestation that you’re going to file. The form that you’re going to file with the state you choose. And they’re not vanilla. They’re not the normal ones. It’s not the template that you’re going to find online.

Juliana Neelbauer: [00:28:26] Some states have automated registration now for business filings, which is amazing and wonderful, and democratizes the ability for people to create businesses, which I think is all a good thing. I would rather do less work myself as a lawyer on the front end of filling out throughout forms. And do more advising and have you spend your dollars and your time talking to lawyers to get real time and advice. And so, anything that makes that easier for you to do that, you know, it doesn’t require a kind of brainpower from a lawyer or an accountant is good.

Juliana Neelbauer: [00:28:57] But I don’t know if all of those forms are updated to include those extra clauses that you really do want to include when you register a benefit corp, a benefit LLC, a public benefit corporation, whatever the designation is for that state. I hope that they would. There’s also some, in addition to what the minimum you’d have to have in there, which is an extra clause talking about the mission. What is that social good, environmental good, public good mission that your organization is going to be evaluated against as whether or not it is on mission and it is acting within its requirements to be in the public benefit. You do need a clause for that for sure. And I would imagine that they would include that.

Juliana Neelbauer: [00:29:39] But in addition, you’re going to potentially want to add in your articles of incorporation a few extra statements to narrow the scope of responsibility of the directors and officers in this time where these are new. It is a little bit unclear how you’re going to balance shareholder value with the best interests of those materially affected by the corporation’s conduct. And then also kind of as a third category, the public benefit. Those are three different things. And so, you know, that is one of the risks legally and also on a business level for anyone who is going to form one of these or going to operate or govern one of these is, making sure that you have set in writing how you plan to balance these three things.

Juliana Neelbauer: [00:30:28] And in some cases, being more general could benefit you based on the type of business you’re engaged in. In some cases, being very specific is going to benefit you because you’re going to have a lot of professional investors who are going to absolutely hold your feet to the fire about this. And not be day to day involved in your business. And the understanding is at the end of the quarter of the year, you haven’t met what they consider success against that mission.

Mike Blake: [00:30:56] So, let’s talk about that, because I think that notion of the mission – I mean, it certainly sounds important. Intuitively, it’s important. I imagine you cannot simply write a clause or be hired to write a clause in your organizational documents and say, “Hey, we’re going to be a nice company and we’re going to do good social things full stop.” I imagine you probably have got some pretty specific language that defines kind of what that social or – maybe it’s not social, you know, that sounds kind of polarizing but what your non-business mission is.

Juliana Neelbauer: [00:31:35] Right. I think to answer your question – and we can actually look directly at the new Georgia statute, right? So, let’s use that as a template here. In Georgia, now, once August 5th passes and presuming Governor Kemp does nothing or signs this into law, either way, it becomes an effective form that you can file. You have to create a more objective standard for what your mission is and what success against that mission is than just generally saying we’re going to do good for the world or we’re going to do good for nature.

Juliana Neelbauer: [00:32:11] You have to no less than annually give to your shareholders and any other person who requested in writing a written report talking about your performance as a corporation, with respect to the public benefit or benefits that you included in your articles of incorporation. And by the way, your articles of incorporation are a publicly filed document. So, they can be audited by anybody.

Juliana Neelbauer: [00:32:38] And this sounds like – the statute sounds like truly anybody could have a standing to say, “I don’t think you’re meeting your mission. I don’t think you’re performing sufficiently.” Or, have you even created this report? Are you in violation of the law? And if you haven’t been creating these annually, then right there you have a ding. You could potentially lose the right to have your corporate form. And that creates, most importantly, liability for you with your shareholders so they could have derivative suits against you from mismanagement of the organization.

Juliana Neelbauer: [00:33:10] And then, within the report, well, what has to be in there? Georgia actually tells you, you have to create specific objectives for the board of directors in connection with that pursuit of the mission. There has to be standards that are defined, that are measurable, that the board has adopted, that show that the company is either progressing or not progressing positively in pursuit of those benefit or benefits. And then, you have to provide some factual information that can be used to flush out those standards. And so, it can’t just be a report with a spreadsheet with calculations that are not explained with effectively history of facts or specific events that have occurred that support that the numbers are, in fact, tied to activities that occurred in the real world and had real effect.

Juliana Neelbauer: [00:34:06] And so, that alone right there is a pretty heavy burden administratively compared to not having to do any of that.

Mike Blake: [00:34:16] Yeah. And I mean, that’s really interesting. So, I want to try to put the brakes here and really dive into that because I think that is so important. And I did not know that walking in. But, you know, on the finance side where I live, we have gap. We have generally accepted accounting principles that, you know, effectively is a common language that we pretty much all agree on in our society, at least in the financial world, where, you know, a dollar in revenue equals a dollar in revenue, profit equals profit, et cetera, et cetera.

Mike Blake: [00:35:00] And we have a set of professional standards, even licensing, for people that aren’t experts in presenting to an external audience what the financial position and results have been for our company at a given point of time and over a given point in time. And commenting basis to whether or not the financial statements can be can be relied upon. Now, we’re adding this new benefits statement, for lack of a better term. Maybe there’s a term to award which I’m unaware.

Mike Blake: [00:35:34] And as you say, anybody can kind of make an objection and say, “Hey, I don’t think that you’re doing this right.” And it sounds like the burden of proof is on the company to prove that it’s meeting its objective, which is, that’s extraordinary. There’s very few areas of law, crippling from law to put the burden of proof on the defendant effectively.

Juliana Neelbauer: [00:36:00] Well, let’s talk about that. So, I want to say kind of, right? I suggest that let’s say kind of. Because, you know, what does this burden of proof mean? Like, what I’ve described so far as these factors, these elements that you have to meet, that’s about as detailed as the statute gets. And those are general statements. And so, yes, you have a burden to show that you’ve, in fact, gone through these steps and have some activity that shows that you have created objectives that are – you created objective factors and metrics and standards of what you’re going to be graded against. And that they’re going to be something that numbers can be applied to.

Juliana Neelbauer: [00:36:45] And then that certain factual information responsive to those standards – now, I’m quoting the statute. “Factual information responsive to the standards regarding your success or failure in meeting those objectives has occurred.” But beyond that, that’s all the statute really says, right? I mean – well, I shouldn’t say that. I just said a little bit more. But it’s pretty general.

Juliana Neelbauer: [00:37:07] And so, there’s a lot of what’s maybe more interesting to you is not that the burden of proof is shifted. You have to show that you’ve taken these steps and that you’ve done these things. What’s actually interesting is that you suddenly have a new kind of accounting standard for this activity. In the sense that, I think, it’s very likely that until the accounting community kind of jumps in on this and says, “Here’s what meeting these requirements looks like from an accounting perspective and we’re going to standardize this.” It will be non-standard. There will be a lot of different ways that organizations define their standards, define their objectives, and then define success. And like, how are the numbers going to define success? And so, there will be a wide variance of what is “compliant.”

Juliana Neelbauer: [00:37:53] And so, I say kind of, because just by showing you made that attempt to comply and you have, you know, checked off these sort of general boxes, you may, in fact, be in compliance initially until the accounting committees kind of defines what a standard really is and says it isn’t a standard. Unless you’re meeting the standard. The kind of expanded gap for this.

Juliana Neelbauer: [00:38:16] And then the last part of this is, you have to self-assess in theory. In Georgia, you have to, as an organization, assess the benefit corp’s success or failure in meeting the objectives, in accomplishing the goals based upon the factual information. The standards applied to the standards and the objectives.

Juliana Neelbauer: [00:38:36] And so, the real swirl that I’m seeing is it says an assessment. It doesn’t say by whom. So, in theory, you can self-assess. But it’s risky legally to self-assess because we are in this gray area of what really is compliant. And until a court says you can’t do something, it sounds like you can. But who wants to go to court and be the first company to be told by a judge, “Well, actually, that’s the limit. You went too far.” You’re the one that’s now going to get your hand slapped – snapped in the cookie jar lid.

Mike Blake: [00:39:09] So that’s – having a case named after you is like having a disease named after you. You never want that to happen.

Juliana Neelbauer: [00:39:16] You know, it’s not a good look for anybody. And it’s certainly not great for marketing. I mean, there’s no way you can spin this as a good thing. Well, I guess, you know, somebody couldn’t say, “Well, we’ve now learned our lesson and we want to do it right. We want to lead the way for doing it right.” But the Georgia statute, you know, it’s clear and that there’s these four prongs, right? You have to have real objectives, not just as a namby-pamby statement of the mission. You have to have actual standards that can be quantified. And then you have to apply actual factual information to those standards. And then you have to assess at the end of the year whether you succeed or failed. Okay. Great. But what does that really mean? So to your point, it’s pretty squishy. It’s pretty squishy.

Mike Blake: [00:40:01] So, I mean, are there standards being built up? Is there something akin to a gap for B Corp so you can have some sort of objective or, at least, generally accepted measurement stick? Is there an industry of experts? Or CPA firms being asked to step into this role? How is that shaking out right now?

Juliana Neelbauer: [00:40:26] Yeah. So, yes is the short answer. And so, let’s flush that out. The power of a trade organization like B-Labs, which kind of is, I would say, like the leader out there right now. It’s the most popular one by far. And is really the one that’s put the dollars and the time in to lobby to get these state level B Corporation statute path. And to really make the movement happen within the business community. Their power is really great right now because they are defining what these terms are going to be, what these prongs are going to be for you to operate properly.

Juliana Neelbauer: [00:41:10] And then at the back end, they do certification. And so, when you hit the section that says you can do an assessment, and then, what does that mean? You go into a subsection of the statute and it says, “Well, it’s best if you make your report more frequently than annually, maybe quarterly. You really should be making it available to the public. You should use some kind of third-party standard in connection with measuring where are you going to get that.”

Juliana Neelbauer: [00:41:37] I mean, going to your question, how do I protect myself and make sure I’m doing this in a way that I can justify? Is there anybody else doing it? Can I analogize to something else? Well, they are providing all these templates to their members for how to do this. They’re assessing you. And then they’re also providing you templates for mission statements, for protocols, for creating standards. And so, you know, they have a lot of authority and control. And then, in addition, they’re getting either amendments to existing laws to make them in line with their standards that they provide. And then, also getting – in states like Georgia – they’re lobbying to get these new laws passed.

Mike Blake: [00:42:20] So this segues really very nicely then to this notion of B Corp certification. Because as I was preparing for this conversation, I learned that there are – it looks like there is a cottage industry of B Corp certification. I suppose B-Labs is kind of a leader and a vanguard for that. So, correct me if I’m wrong, it sounds like that’s what the role of a certification process is. I guess not. I understood that to kind of bless a B Corporation at the outset saying, “Okay. You’ve got the right things.” But do they also then perform trying to audit or investigation or some kind of gestation to the effect that the company is continuing to meet its B Corporation obligations?

Juliana Neelbauer: [00:43:15] Yeah. So every year, typically, you would have to – under, like the B-Lab model, you’re having to provide them effectively the same kind of information that you would be providing to a state entity, typically, or, like, the IRS if you’re a nonprofit. And so, you would provide them with those reports if you want to get re-certified. And then, they maintain your certification. And so, yeah, it’s almost as if they have privatized the regulator.

Juliana Neelbauer: [00:43:45] And the idea is that’s a good thing for you because they want you to get certified. Everyone’s incentive is to make sure that you get certified and that you’re doing this the right way. So that, as a whole, they’re creating this benefit economy and that you’re all going to be able to participate in it. And then, have on the back end the membership has its privileges. You get access to all of these other benefit organizations that ideally can make up a supply chain that is very efficient for you and potentially helps you remain compliant. Because you know your vendors are also compliant. And so, you don’t have to audit them yourself.

Mike Blake: [00:44:21] Now, let’s say that I’m listening to this so I’m thinking, “Wow.” You know, sort of hearing yourself in the head, saying, “You know, I sort of had a VA.” But instead of VA, you said you could have a B Corp. And are you familiar with or aware of scenarios where companies have converted from some other corporate form into a B Corporation? Or is that something that’s sort of exceedingly hard to get?

Juliana Neelbauer: [00:44:48] I have not personally converted an existing corporation into a benefit corporation. When that has been discussed in the past with a client or a potential client, typically, it was easier in those specific situations to just create a new entity. But there’s not – in most states that I have looked at, there’s nothing that would block you from doing that. Just like you could convert an LLC into a C Corporation in most states or even between states and maintain the same IRS EIN number.

Juliana Neelbauer: [00:45:23] So effectively, you don’t have to always close one entity. Pay the heck all of your investors their investments or, you know, pay out to your investors with the value the company is put everything up. Divide up the horses and the mules. And then, reform something which is to tax events. Right? No one ever really wants to do it if you don’t have to. There are ways to convert.

Juliana Neelbauer: [00:45:46] And there’s nothing in the Georgia statute that I’ve seen that would block that. In fact, they have a clause or two that talked about what the voting minimums would be amongst your shareholders if they were gonna take all of the existing stock and the existing organization, and have it purchased by a B Corp or convert into B Corp stock. And so, I think they’re planning for many organizations wanting to convert in Georgia from their LLC form or their corporate form.

Mike Blake: [00:46:26] Let me switch gears. And I think you’re really well qualified to answer this, because it sounds like you do a lot of advisory work on the front end of these things. What are some scenarios when, maybe, you talked somebody out of a B Corporation, right? What are some triggers or characteristics of a company or a founder or something else around the company structures who says, “You know. I appreciate you asking but a B Corporation probably isn’t the way that I would suggest that you go.” What does some of those things kind of look like?

Juliana Neelbauer: [00:47:01] Sure. I’d say any time that you’re in an industry that’s already heavily regulated, often by more than one body or by a state level and then a federal level body, that can turn your lights off with an injunction or an administrative action without you having your day in court. That type of entity, that kind of organization, and that kind of industry is one where often it’s not such a great idea. Because what you’re going to have is potentially a conflict between the responsibilities to your mission in some cases. And maybe a regulation that you didn’t even realize had been amended or were changed. Or an opinion that had come out from the regulating body that now makes your existing benefit corp mission activity in violation of your other industry regulation requirements.

Juliana Neelbauer: [00:47:54] And so, things where you’re – you know, a lot of entities that are in the health care sphere are interested in this. Because from a marketing perspective, it sounds great, right? We want to let everyone in the world know that we’re not a nonprofit. But we have a lot of the benefits of a nonprofit. And that we can act in accordance with a greater mission than just profit. But depending upon what part of the health care, or medical device, or medical services, medical research industries you’re in, it might not be a great idea. It might be better to, again, either create a separate nonprofit that can engage in the activities that you want to be able to then show the community, “Hey, we’re taking a percentage of revenue and we have approval through other means from our board to have that go towards a nonprofit that’s going to take care of those activities.” And so, that’s a typical one.

Juliana Neelbauer: [00:48:50] Another one is, if you are in a, let’s say, a business where, you know, you do very fast growth, you’re going to have to get outside capital. It’s going to have to come from an investor community that is either deeply unsophisticated but very conservative and not aware of these types of entities already. And not understanding how they function and how that can affect their investment – the value of their investment. You know, the multiples on their investment over time. Or if you’re going after investors who are professional investors and VC fund managers, who have a lot of LPs that they’re responsible to.

Juliana Neelbauer: [00:49:29] But again, it’s in a very conservative industry where there’s plentiful other investment targets that are in your same space that don’t have the same structure. Anything in that case where you’re not the vanilla option, you’re not the option that just fits their standard rubric of what they’re looking for. It might mean that you don’t get the meaning or that you do a pitch and you never get a callback or an email back.

Juliana Neelbauer: [00:49:57] And so, in those cases where it’s very competitive, you have a conservative investor pool that it’s so hard to get the meeting in the first place. To then spend half of your ten minute pitch time educating your investor community about what your form is. Boy, that can be really inefficient when you really just want to talk every second about how you’re going to change the world and make them tons of money while you do it through your business model.

Mike Blake: [00:50:25] I’m going to ask you an unfair question. And if it isn’t fair, just tell me. No reason to hold you accountable for. But I’m curious, have you ever looked into it? Have you ever heard of any studies that talk about whether or not B Corporations actually tend to perform relatively well compared to their counterparts? I read studies from time to time that talk about companies with double and triple bottom lines that seem to do pretty well. And I’m curious if you’re aware of kind of any learned information as to whether or not B Corporations tend to enjoy some kind of performance advantage or not.

Juliana Neelbauer: [00:51:06] Right. Well, Mike, you know, my undergraduate majors were science degrees. So, I’m a numbers person. I’m a research-oriented person. And so, this a question that doesn’t bother me at all. I, myself, am very interested to see what the trends are with real numbers behind them on these organizations. And whether this really is just a marketing opportunity as much as anything else. Or if there really are multiple players that can happen here as a result of choosing this specific form.

Juliana Neelbauer: [00:51:40] And I have not seen a study that I felt was statistically significant. I’ve seen white papers that replicate or try to appear like they are scientific studies. But they are, I would say, still in the marketing realm. And they’re anecdotal as far as the sample sizes that they’re looking at. And so, I think it’s early days. You know, this form has been around since 2006. We’ve had corporations in the United States that have been legally recognized since the 1600s. And of course, the corporate form goes back to the Merry Olde England, you know, even further. And LLCs have been around since mid-century of the 1900s. So, you know, these are the new kids on the block. They are so new that I don’t know that we’re going to have trend information that is really anything that you can rely upon for a while.

Juliana Neelbauer: [00:52:38] I would say we got to almost give it 40 years minimum before we know whether that’s just an overall economic trend versus some kind of benefit that this form has. That’s me. Maybe I’m a little bit too scientifically oriented in that way as far as wanting to have a big enough sample size. But I will tell you that I’m seeing objective shifts that could, in fact, create opportunities for these entities that other entities can’t capture. And anytime that you make a choice on a business level that gives you an advantage and puts you in a smaller competitive pool, that’s a good thing, right? That can only benefit you fiscally over time if you have your other fundamentals of your business operation in order.

Juliana Neelbauer: [00:53:24] And so, for example, there are grants that traditionally were only available to nonprofit organizations. That now, there is movement to open those up to benefit corps and to benefit LLCs. By definition, if you’re in a benefit LLC or benefit corp and everyone else in your industry is for-profit and they can’t access that capital. And it’s, you know, a low-cost type of capital to get a grant versus having to give out the very expensive over time, you know, buying capital with your equity or, you know, paying interest on capital that you get from other financial institutions. Boy, that’s a real advantage.

Juliana Neelbauer: [00:54:02] And I would expect that if that trend matures, where more grant organizations consider these almost like quasi nonprofits and allow them to compete for grant and major grants, then we will start to see that there’s an advantage in that realm for sure. And then, in addition, you know, B-Labs and others are not only trying to create a trade group to conglomerate and standardize what these organizations are, how they operate, how they evaluate success and performance. But they’re also trying to conglomerate investor pools that are only willing to invest in these entities. And so, if they are successful, then again, got a cartel. The moment you have a cartel, others can’t compete to get into that realm.

Juliana Neelbauer: [00:54:49] Now, there’s a whole tranche of capital out there that you can only access if you’re a benefit corp, if you’re a BLLC. Boy, that should give you some kind of advantage over time if, again, your fundamentals of your business are proper, if your market fit is proper, if your ability to execute is real.

Mike Blake: [00:55:12] Well, I’m planning on being around 40 years from now so we can check in on it, because I’m still waiting for my ticket to Mars. So, I’ll tell you what, we’ll circle back in 40 years. We’ll have another podcast. And assuming I have any more — left at all, we will come back and check and see how B Corps did.

Juliana Neelbauer: [00:55:31] That’s great. We’ll do it from Mars. How about that?

Mike Blake: [00:55:33] We’ll do it from Mars. Yeah. Well, we’ll have to be. There’ll be too much to land in the interview. So, Juliana, this has been great. And thank you for coming on. For those of you who are listening, we’re doing sort of a late-night recording here. This is late night with Decision Vision. And so, thanks for staying on and staying up so we could get you on here. This has been fantastic. I’ve learned a ton about B Corporations that I didn’t know and probably should have before I valued them. But that’s something here or there. If someone wants to ask you questions we didn’t cover, would you be willing to take a question? And how can they best contact you?

Juliana Neelbauer: [00:56:14] Sure. Yeah. So I’m happy to answer questions about these. And if I don’t know the answer already, I will track it down. I’m happy to do that. It’s education for your listeners. It’s education for me, too. I’ve heard a lot of mixed bag of questions, so hopefully I can answer most of them. The way to reach me is through my e-mail address, which I think is going to be made available through this podcast. But also, I’m online almost everywhere because with my website —

Mike Blake: [00:56:41] Yeah. It will be on the website for sure.

Juliana Neelbauer: [00:56:41] Yeah. I’m on Twitter @neelbauer and @neelbauerlaw. I think I have both of them on Twitter, two accounts. I’m on Facebook. I’m accessible via Messenger. I’m on every major messaging app, you know, that you can imagine because a lot of my clients are on all major apps. So, I’m on LinkedIn as well. And the law firm is in these places as well. So if you can’t remember my name, but you remember Drew Eckl and Farnham, either one is a great way to reach me.

Mike Blake: [00:57:12] Do you have a TikTok account?

Juliana Neelbauer: [00:57:14] I do have a TikTok account. Have I posted anything? Absolutely not. And I have removed the app from my mobile devices, even though I still have an account out either. Because the terms of service are ridiculous. And it is a backdoor for you have given up so much of your data rights when you join that thing. And then it’s extremely hackable, I think, by design. It’s almost as bad as Facebook Messenger as far as the data rights you give up. But I think they’re neck and neck for being the most atrocious online that I’ve seen.

Mike Blake: [00:57:50] All right. We will wrap that up there. A little bit of free information about TikTok. Although, I am disappointed I’m not going to get to see your post on it. But I would like to thank Juliana Neelbauer so much for joining us and sharing her expertise with us today.

Mike Blake: [00:58:03] We’ll be exploring a new topic each week. So, please tune in so that when you’re faced with your next executive decision, you have clear vision when making it. If you enjoy these podcasts, please consider leaving a review with your favorite podcast aggregator. That helps people find us that we can help them. Once again, this is Mike Blake. Our sponsor is Brady Ware & Company. And this has been the Decision Vision podcast.

Tagged With: b corp, b corporation, benefit corporation, Brady Ware, Brady Ware & Company, Drew Eckl & Farnham, Juliana Neelbauer, Michael Blake, Mike Blake

Alison O’Neil, Beauty Becomes You Charitable Foundation

July 22, 2020 by John Ray

Beauty Becomes You
North Fulton Business Radio
Alison O'Neil, Beauty Becomes You Charitable Foundation
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Alison O’Neil, Beauty Becomes You Charitable Foundation (North Fulton Business Radio, Episode 261)

Beauty Becomes You Charitable Foundation Founder Alison O’Neil joined host John Ray to discuss how her organization and their volunteers give lonely seniors a renewed sense of self worth.  “North Fulton Business Radio” is produced virtually by the North Fulton studio of Business RadioX® in Alpharetta.

Beauty Becomes You Charitable Foundation

BBYF was founded in 2005 by Alison O’Neil in memory and spirit of her kind hearted father who said to her, “Beauty becomes you,” just before he died. In an effort to provide a positive experience for older adults and their families by fulfilling common everyday grooming needs of seniors with limited access, opportunity, and means to aesthetic health programs, aesthetic healthcare services including basic hair, skin, and nail care as well as massage therapy are provided by volunteer licensed cosmetology and healthcare professionals (aesthetic health professionals) in safe, convenient locations for seniors.

Since the program began, approximately 500 amazing volunteers have served more than 5000 senior clients over 15,000 services. They  receive requests all the time from all over the world for programs.

Alison O’Neil, Founder

Ms. O’ Neil, B.S., M.E., A.R.S. has been practicing in the fields of Medical Esthetics and Aesthetic Rehabilitation for over thirty years. After twenty-seven years in dermatology and 5 years in plastic surgery she shares her pearls of patient care with professionals nationwide.

Among her professional publishing and media credits, Ms. O’ Neil has served on the editorial board of Progressive Clinical Insights, The Medical Journal for Skin Care Professionals published by the NCEA. She has been nationally recognized in Self, Mademoiselle, Woman’s Day, American Health, Harper’s Bazaar and Town & Country magazines as well as several major newspapers and television networks including CNN, TBS, ABC & NBC. Her most recent publication on Geriatric Aesthetics can be found in Aging Well Magazine.

Point of Contact for Beauty Becomes You

Company website

LinkedIn

Facebook

Instagram

Twitter

Questions/Topics Discussed in this Show

  • History- Why Beauty Becomes You- the name.
  • Why our target audience is Senior Adults and Caregivers
  • Our mission: To prevent Failure to Thrive Syndrome.
  • What services do we provide to meet our mission.
  • How are we touching Seniors today while the pandemic continues and restrictions continue to keep older adults from seeing their family and friends directly? Circles of Light initiative
  • Georgia and Beyond- our mission to GROW our outreach.

North Fulton Business Radio” is produced virtually from the North Fulton studio of Business RadioX® in Alpharetta. You can find the full archive of shows by following this link. The show is available on all the major podcast apps, including Apple Podcasts, Spotify, Google, iHeart Radio, Stitcher, TuneIn, and others.

Renasant Bank has humble roots, starting in 1904 as a $100,000 bank in a Lee County, Mississippi, bakery. Since then, Renasant has grown to become one of the Southeast’s strongest financial institutions with over $13 billion in assets and more than 190 banking, lending, wealth management and financial services offices in Mississippi, Alabama, Tennessee, Georgia and Florida. All of Renasant’s success stems from each of their banker’s commitment to investing in their communities as a way of better understanding the people they serve. At Renasant Bank, they understand you because they work and live alongside you every day.

Tagged With: Alison O'Neil, Beauty Becomes You, Beauty Becomes You Charitable Foundation, failure to thrive syndrome, older adults, pandemic, seniors

Introduction to “Dental Business Radio,” with Patrick O’Rourke

July 21, 2020 by John Ray

Dental Business Radio
Dental Business Radio
Introduction to "Dental Business Radio," with Patrick O'Rourke
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Dental Business Radio

Introduction to “Dental Business Radio,” with Patrick O’Rourke

Welcome to “Dental Business Radio,” the show which covers the business side of dentistry. Host Patrick O’Rourke and his guests cover industry trends, insights, success stories, and more in this wide-ranging show. The show’s guests will include successful doctors across the spectrum of dental practice providers, as well as trusted advisors and noted industry participants. “Dental Business Radio” is underwritten and presented by Practice Quotient and produced by the North Fulton studio of Business RadioX®.

Patrick O’Rourke, Host

Patrick O’Rourke began his career in operations management at a dental & vision insurance company in Florida, which after several acquisitions and mergers, is now MetLife. He spent five years at Humana in Atlanta selling in the large group segment (100+ employees). In addition to several awards throughout his career, he has earned many professional certifications.

Understanding the nuances involved with all aspects of risk management helped business partners rely on his expertise to guide client recommendations. He is an insurance insider that has built dental networks, worked in operations management, designed dental plans, and opened markets.

In 2013, he founded Practice Quotient, which specializes in dental insurance PPO network contract analytics and reimbursement guidance, representing the dental provider.

As a national public speaker, Patrick educates doctors on how dental managed care participation impacts more than 50% of practice revenue, the importance of diligent contract management, and how to develop criteria specific to a patient acquisition strategy for choosing the best carrier business partners.

Practice Quotient

Practice Quotient, Inc. serves as a bridge between the payor and provider communities. Their clients include general dentist and dental specialty practices across the nation of all sizes, from completely fee-for-service-only to active network participation with every dental plan possible. They work with independent practices, emerging multi-practice entities, and various large ownership entities in the dental space. Their projects evaluate the merits of the various in-network participation contract options specific to your Practice’s patient acquisition strategy. There is no one-size-fits-all solution.

Connect with Practice Quotient:

Website

LinkedIn

Facebook

Twitter

Tagged With: Dental Business Radio, dental specialty practices, general dentist, Patrick O'Rourke, PPO Negotiations & Analysis, PPO network contract analytics, Practice Quotient

Family Business Radio, Episode 10: Kathy Stone, Camp Bow Wow Lawrenceville, and Maedeh Samimi, Urban Skin Care Clinic

July 20, 2020 by John Ray

Camp Bow Wow Lawrenceville
Family Business Radio
Family Business Radio, Episode 10: Kathy Stone, Camp Bow Wow Lawrenceville, and Maedeh Samimi, Urban Skin Care Clinic
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Camp Bow Wow Lawrenceville
Kathy Stone, Camp Bow Wow Lawrenceville, Maedeh Samimi, Urban Skin Care Clinic

Family Business Radio, Episode 10:  Kathy Stone, Camp Bow Wow Lawrenceville, and Maedeh Samimi, Urban Skin Care Clinic

Kathy Stone of Camp Bow Wow Lawrenceville joined “Family Business Radio” to discuss her doggy day care and boarding business. Host Anthony Chen also welcomed Maedeh Samimi, Urban Skin Care Clinic, to talk about how she helps her clients gain radiant-looking skin. “Family Business Radio” is broadcast from the North Fulton Studio of Business RadioX®.

Kathy Stone, Owner, Camp Bow Wow Lawrenceville

Camp Bow Wow Lawrenceville GA is part of the largest dog care franchise in the US. A premiere dog day camp, overnight boarding and full-service grooming service organization, CBW Lawrenceville GA specializes in all day play/open play environments where a dog can be a dog. CBW Lawrenceville GA even has Camper Cams through a free app so that parents can watch their pups play during the day. CBW Lawrenceville GA just celebrated its fifth anniversary.

Maedeh Samimi, Founder, Urban Skin Care Clinic

Urban Skin Care Clinic is committed to providing clinically-proven, results-driven treatments with the highest integrity of customer service in the aesthetic industry.

By specializing in results-driven, clinically-based treatments, Maedeh is able to educate her clients on how to take better care of their skin and customize a treatment plan as well as proper home care regimen so that they can look as confident as they feel.

Anthony Chen, Host of “Family Business Radio”

family owned craft breweries
Anthony Chen

This show is sponsored and brought to you by Anthony Chen with Lighthouse Financial Network. Securities and advisory services offered through Royal Alliance Associates, Inc. (RAA), member FINRA/SIPC. RAA is separately owned and other entities and/or marketing names, products or services referenced here are independent of RAA. The main office address is 575 Broadhollow Rd. Melville, NY 11747. You can reach Anthony at 631-465-9090 ext 5075 or by email at anthonychen@lfnllc.com.

Anthony Chen started his career in financial services with MetLife in Buffalo, NY in 2008. Born and raised in Elmhurst, Queens, he considers himself a full-blooded New Yorker while now enjoying his Atlanta, GA home. Specializing in family businesses and their owners, Anthony works to protect what is most important to them. From preserving to creating wealth, Anthony partners with CPAs and attorneys to help address all of the concerns and help clients achieve their goals. By using a combination of financial products ranging from life, disability, and long term care insurance to many investment options through Royal Alliance. Anthony looks to be the eyes and ears for his client’s financial foundation. In his spare time, Anthony is an avid long-distance runner.

The complete show archive of “Family Business Radio” can be found at familybusinessradioshow.com.

Tagged With: Anthony Chen, Camp Bow Wow, Camp Bow Wow Lawrenceville, dog boarding, doggy day care, Family Business Radio, kathy stone, Lighthouse Financial Network, Maedeh Samimi, skin care, skin care business, Urban Skin Care Clinic

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