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Two Lessons I’ve Learned After 15 Years as The Profitability Coach, with Bill McDermott, Host of ProfitSense

August 1, 2024 by John Ray

Two Lessons I’ve Learned After 15 Years as The Profitability Coach, with Bill McDermott, Host of ProfitSense
North Fulton Studio
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Two Lessons I’ve Learned After 15 Years as The Profitability Coach, with Bill McDermott, Host of ProfitSense

Two Lessons I’ve Learned After 15 Years as The Profitability Coach, with Bill McDermott, Host of ProfitSense

In this commentary from a recent episode of ProfitSense, Bill talks about two lessons he’s learned in his business after 15 years as The Profitability Coach.

Bill’s commentary was taken from this episode of ProfitSense.

ProfitSense with Bill McDermott is produced by John Ray and the North Fulton Studio of Business RadioX® in Alpharetta.

Transcript

I want to spend just a moment talking about some of my entrepreneurial journey in today’s uncertain economy. It’s more important than ever for business leaders to make the right bets. But how do you derisk your decisions and ensure that you’re making the best choices for your company?

After running my own business for 15 years, I’ve concluded that starting a business is like one big experiment. Looking back, I think there are two important points to be successful. Number one is first fire bullets, then fire cannonballs. This means starting with a small, low-risk experiment to test your ideas.

And once you’ve validated your concept, you can then go all in with a larger investment. This approach helps you avoid making costly mistakes and gives you time to course correct if needed. I believe my bullets which became cannonballs were profitability coaching and then exit planning. The scope of work has increased and my average revenue per client has increased over time.

Number two, find your true calling. This means understanding what you’re truly passionate about and what you’re best at. Start, run a business with those components. Once you know this, you can focus your resources on activities that are most likely to lead to success. Because my desire was to leave a legacy of making business owners better financial managers.

This meant we take time to understand the accounting in their financial statements, what those financial statement trends were telling us, and what course of action we need to take. I love to coach and live for those light bulb moments when financial confusion becomes financial clarity. The opportunity to listen to business owners share their stories of where they are and where they want to go helped me find my true calling.

About ProfitSense and Your Host, Bill McDermott

Bill McDermott
Bill McDermott

ProfitSense with Bill McDermott dives into the stories behind some of Atlanta’s successful businesses and business owners and the professionals that advise them. This show helps local business leaders get the word out about the important work they’re doing to serve their market, their community, and their profession.

Follow this link to find the show archive.

The show is presented by The Profitability Coach. The Profitability Coach helps business owners improve cash flow and profitability, find financing, break through barriers to expansion, and financially prepare to exit their business.

Bill McDermott is the Founder and CEO of The Profitability Coach. When business owners want to increase their profitability, they don’t have the expertise to know where to start or what to do. Bill leverages his knowledge and relationships from 32 years as a banker to identify the hurdles getting in the way and create a plan to deliver profitability they never thought possible.

Bill currently serves as Treasurer for the Atlanta Executive Forum and has held previous positions as a board member for the Kennesaw State University Entrepreneurship Center, Gwinnett Habitat for Humanity, and Treasurer for CEO NetWeavers. Bill is a graduate of Wake Forest University, and he and his wife, Martha, have called Atlanta home for over 40 years. Outside of work, Bill enjoys golf, traveling, and gardening.

Connect with Bill on LinkedIn and Instagram and follow The Profitability Coach on LinkedIn.

Tagged With: Bill McDermott, business decisions, decisions, lessons learned, ProfitSense, ProfitSense with Bill McDermott

From Homelessness to Hope at HomeStretch, with Cheryl Carter and Brittany Phillips

July 31, 2024 by John Ray

North Fulton Business Radio host John Ray with Brittany Phillips and Cheryl Carter, HomeStretch
North Fulton Business Radio
From Homelessness to Hope at HomeStretch, with Cheryl Carter and Brittany Phillips
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North Fulton Business Radio host John Ray with Brittany Phillips and Cheryl Carter, HomeStretch

From Homelessness to Hope at HomeStretch, with Cheryl Carter and Brittany Phillips (North Fulton Business Radio, Episode 791)

In this episode of North Fulton Business Radio, host John Ray  introduces Cheryl Carter, Executive Director of HomeStretch, and Brittany Phillips, a HomeStretch client. Cheryl shares insights about HomeStretch, an organization dedicated to providing long-term housing solutions and support to families experiencing homelessness. Brittany provides a personal account of her journey from homelessness and addiction recovery to professional growth and family stability, highlighting the impact of HomeStretch’s comprehensive support programs. They discuss the critical importance of financial literacy, education, and community support in overcoming homelessness and achieving economic independence. The episode concludes with information on how listeners can support HomeStretch’s mission through donations, volunteering, and engaging with their community initiatives.

John Ray is the host of North Fulton Business Radio. The show is recorded and produced from the North Fulton studio of Business RadioX® inside Renasant Bank in Alpharetta.

HomeStretch

HomeStretch originated in 1991 when volunteers at the local North Fulton Community Charities recognized the pressing need for affordable housing in the North Fulton area. As the number of at-risk families seeking housing assistance increased, the charities found themselves limited to providing only emergency, short-term aid.

Today, the agency oversees and maintains 39 single-family residences. With a team of trained human services professionals dedicated to supporting families and the commitment of over 400 compassionate HomeStretch Heroes (volunteers), it strives to ensure the success of its clients.

Website | LinkedIn | Instagram | Facebook

Cheryl Carter, Executive Director, HomeStretch

Cheryl Carter, Executive Director, HomeStretch
Cheryl Carter, Executive Director, HomeStretch

Cheryl Carter is a results-oriented administrator with over 40 years of executive-level experience in the development, growth and leadership of not-for-profit organizations. Ms. Carter possesses solid capabilities in outcomes-based program development, fundraising, event production, media relations, market research, public/private partnership development, and public speaking. Cheryl’s passion lies in creating programs that empower individuals to overcome poverty.

Cheryl has served on the board of directors of various nonprofit organizations and has received prestigious awards for her community leadership and professional contributions. Before her nonprofit career, she served in the US Army’s 103rd Military Intelligence Division, earning recognition for her service.

Cheryl holds degrees in Business Administration Management and Human Services Management, and she resides in Grayson with her husband Drew, an entertainer. They have three successful adult children and a high school senior.

LinkedIn

Topics Covered in this Episode

Brittany Phillips and Cheryl Carter, HomeStretch
Brittany Phillips and Cheryl Carter, HomeStretch

00:00 Introduction and Welcome to North Fulton Business Radio
01:31 Introducing HomeStretch and Its Mission
02:27 Cheryl’s Journey to HomeStretch
05:07 Understanding Homelessness and Its Root Causes
06:59 Addressing Housing Affordability
10:07 Brittany’s Story of Recovery and Resilience
13:52 The Five Pillars of HomeStretch
22:54 Personal Challenges and Willingness to Change
23:51 The Importance of Savings
25:14 Understanding Executive Functioning
27:30 Brittany’s Journey and Achievements
30:06 Empowering Families and Making Tough Decisions
32:14 Future Goals and Financial Planning
39:11 Supporting HomeStretch and Volunteer Opportunities
42:59 Conclusion and Additional Resources

Renasant Bank and Casa Nuova Italian Restaurant support North Fulton Business Radio

Renasant BankRenasant Bank has humble roots, starting in 1904 as a $100,000 bank in a Lee County, Mississippi, bakery. Since then, Renasant has become one of the Southeast’s strongest financial institutions, with over $13 billion in assets and more than 190 banking, lending, wealth management, and financial services offices in Mississippi, Alabama, Tennessee, Georgia, and Florida. All of Renasant’s success stems from each of their banker’s commitment to investing in their communities as a way of better understanding the people they serve. At Renasant Bank, they understand you because they work and live alongside you every day.

Casa Nuova Italian RestaurantCasa Nuova is a proud family-owned and operated restaurant, serving classic, authentic and traditional Italian cuisine and top tier hospitality since 1998.

Casa Nuova is a cook-to-order kitchen, serving traditional fare including pasta, chicken, seafood, veal, vegetarian and gluten-free options, plus daily specials. They are a farm-to-table establishment, meaning that in the summertime, they cultivate their own vegetables in their garden, steps away from the restaurant, including tomatoes, corn, peppers, zucchini, sunflowers and more!

Celebrating more than 25 years, Casa Nuova has become a true staple in the Alpharetta area, serving more than three generations of families, including friends old and new, visiting near and far from all over the metro Atlanta area and beyond.

Website | LinkedIn | Facebook | Instagram

About North Fulton Business Radio and host John Ray

With over 780 shows and having featured over 1,200 guests, North Fulton Business Radio is the longest-running podcast in the North Fulton area, covering business in our community like no one else. We are the undisputed “Voice of Business” in North Fulton!

The show welcomes a wide variety of business, non-profit, and community leaders to get the word out about the important work they’re doing to serve their market, their community, and their profession. There’s no discrimination based on company size, and there’s never any “pay to play.” North Fulton Business Radio supports and celebrates business by sharing positive business stories that traditional media ignore. Some media leans left. Some media leans right. We lean business.

John Ray, Business RadioX - North Fulton, and Owner, Ray Business Advisors
John Ray, Business RadioX – North Fulton, and Owner, Ray Business Advisors

John Ray is the host of North Fulton Business Radio. The show is recorded and produced from the North Fulton studio of Business RadioX® inside Renasant Bank in Alpharetta. You can find the full archive of shows by following this link. The show is available on all the major podcast apps, including Apple Podcasts, Spotify, Google, Amazon, iHeart Radio, and many others.

The studio address is 275 South Main Street, Alpharetta, GA 30009.

John Ray, The Generosity MindsetJohn Ray also operates his own business advisory practice. John’s services include advising solopreneurs and small professional services firms on their value, their positioning and business development, and their pricing. His clients are professionals who are selling their expertise, such as consultants, coaches, attorneys, CPAs, accountants and bookkeepers, marketing professionals, and other professional services practitioners.

John is the national bestselling author of The Generosity Mindset: A Journey to Business Success by Raising Your Confidence, Value, and Prices.

Tagged With: Affordable housing, Brittany Phillips, Cheryl Carter, empowering women, Homelessness, homelessness in North Fulton, HomeStretch, housing affordability, John Ray, Nonprofit, North Fulton Business Radio

An Inflation Conversation on the Jobber Masters of Home Service Podcast

July 31, 2024 by John Ray

Richard Grove on inflation
North Fulton Studio
An Inflation Conversation on the Jobber Masters of Home Service Podcast
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Richard Grove on inflation

An Inflation Conversation on the Jobber Masters of Home Service Podcast (Organization Conversation, Episode 61)

Organization Conversation host Richard Grove, who recently made a guest appearance on Adam Sylvester’s Masters of Home Service podcast, is the featured guest on this episode. Richard shares insights aimed at helping entrepreneurs, solopreneurs, and home service professionals navigate challenges related to inflation, cost management, and pricing strategies. Key topics discussed include understanding unit economics, negotiating with suppliers, effective pricing models, and improving employee compensation. Listeners are encouraged to leverage creative solutions to maintain profitability and operational efficiency amid rising costs.

The original Masters of Home Service podcast episode featuring Richard can be found by following this link.

Organization Conversation is sponsored by Wall Control. The show is produced by John Ray and the North Fulton studio of Business RadioX®.

Topics Discussed in this Episode

00:00 Introduction and Welcome to Organization Conversation
00:24 Special Episode Announcement
01:45 Masters of Home Service Podcast Introduction
02:02 Guest Introduction: Richard Grove
03:01 Understanding Your Numbers
06:21 Managing Labor Costs
10:36 Cutting Costs and Pricing Strategies
13:33 Supplier Negotiation Tactics
18:20 Client Communication and Price Increases
23:30 Inflation Outlook and Final Thoughts
26:10 Conclusion and Farewell

Richard Grove, Wall Control

Richard Grove, COO, Wall Control, Small Business Consultant, and Host of Organization Conversation

Richard Grove‘s background is in engineering, but what he enjoys most is brand building through relationships and creative marketing. Richard began his career with the Department of Defense as an engineer on the C-5 Galaxy Engineering Team, based out of Warner Robins. While Richard found this experience both rewarding and fulfilling, he always knew deep down that he wanted to return to the small family business that originally triggered his interest in engineering.

Richard came to work for the family business, Dekalb Tool & Die, in 2008 as a Mechanical Engineer. At the time, Wall Control was little more than a small ‘side hustle’ for Dekalb Tool & Die to try to produce some incremental income. There were no “Wall Control” employees, just a small warehouse with a single tool and die maker that would double as an “order fulfillment associate” on the occasion that the original WallControl.com website, which Richard’s grandmother built, pulled in an order.

In 2008, it became apparent that for the family business to survive, they were going to have to produce their own branded product at scale to ensure jobs remained in-house and for the business to continue to move forward. Richard then turned his attention from tool and die to Wall Control to attempt this necessary pivot, and his story with Wall Control began. Since that time, Richard has led Wall Control to significant growth while navigating two recessions.

Outside of Richard’s work at Wall Control, he enjoys helping other business owners, operators, and entrepreneurs along their own paths to success by offering personal business coaching and advice through his website, ConsultantSmallBusiness.com. Richard has developed an expansive and unique skillset, growing and scaling Wall Control through a multitude of challenges to become the successful brand and company it is today. Richard is happy to share his knowledge and experience with others who are looking to do the same within their own businesses.

Connect with Richard:

Instagram | Twitter | LinkedIn | Richard’s Website

Adam Sylvester, Host of Masters of Home Service, and Owner of Charlottesville Gutter Pros and Charlottesville Lawn Care

Adam Sylvester started Charlottesville Lawn Care in 2013 and Charlottesville Gutter Pros in the fall of 2020, in Charlottesville, VA. He likes to say, “I do gutters and grass! When it rains the grass grows and the gutters leak!” He got into owning his own business because he saw it as a huge opportunity to generate great income while living a life that suited him. He believes that small companies can make a serious impact on their communities and on every individual they touch, and he wanted to build a company that could make a big difference. His sweet spot talent is sales and marketing with a strong passion for building a place his team wants to work. Adam values his employees and loves leading people. While operations and efficiency is not something that comes naturally to him, he is constantly working to improve himself and his business in these areas.

Richard Grove on inflation on the Masters of Home Service podcast by Jobber

About Organization Conversation

Organization Conversation, sponsored by Wall Control, is hosted by Richard Grove and broadcast and produced from the North Fulton studio of Business RadioX®. You can find the full archive of shows by following this link. The show is available on all the major podcast apps, including Apple Podcasts, Spotify, Amazon, iHeart Radio, and others.

About Wall Control

The Wall Control story began in 1968 in a small tool & die shop just outside Atlanta, Georgia. The first of three generations began their work in building a family-based US manufacturer with little more than hard work and the American Dream.

Over the past 50+ years, this family business has continued to grow and expand from what was once a small tool & die shop into an award-winning US manufacturer of products ranging from automobile components to satellite panels and now, the best wall-mounted tool storage system available today, Wall Control.

The Wall Control brand launched in 2003 and is a family-owned and operated business that not only produces a high-quality American-made product but sees the entire design, production, and distribution process happen under their own roof in Tucker, Georgia. Under that same roof, three generations of American Manufacturing are still hard at work creating the best tool storage products available today.

Connect with Wall Control:

Company website | Facebook | Instagram

Tagged With: Adam Sylvester, client communication, inflation, labor costs, Masters of Home Service, price increases, Richard Grove, supplier negotiation, Wall Control

Air Purification in Dentistry, with Dr. Nick Kavouklis, Surgically Clean Air®

July 29, 2024 by John Ray

Dr. Nick Kavouklis Surgically Clean Air, on Dental Business Radio, with host Patrick O'Rourke
Dental Business Radio
Air Purification in Dentistry, with Dr. Nick Kavouklis, Surgically Clean Air®
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Dr. Nick Kavouklis Surgically Clean Air, on Dental Business Radio, with host Patrick O'Rourke

Air Purification in Dentistry, with Dr. Nick Kavouklis, Surgically Clean Air® (Dental Business Radio, Episode 51)

In this episode of Dental Business Radio, host Patrick O’Rourke talks with Dr. Nick Kavouklis, a dentist and serial entrepreneur turned air purification innovator. Broadcasting live from Tampa, Dr. Nick explains his latest venture into commercial-grade air purification systems specifically designed for dental office environments. Highlighting the importance of air quality, he discusses the benefits of these systems for both patient and staff safety and their potential to attract top-tier hygienists. The conversation also delves into the technical aspects of air filtration and its critical role in indoor air quality improvement, particularly for dental offices. Dr. Nick shares his journey from using particle counters to validate the effectiveness of his systems to acquiring the company producing these purification units. The episode offers commentary and resources for listeners to integrate these advanced air purification systems into their practices.

Dental Business Radio is underwritten and presented by Practice Quotient: PPO Negotiations & Analysis and produced by John Ray and the North Fulton studio of Business RadioX®.

Dr. Nick Kavouklis, CEO, Surgically Clean Air®

Dr. Nick L. Kavouklis is also a dedicated dentist and entrepreneur based in Tampa, Florida. He also established Dr. Nick’s White & Healthy Dentistry in 2010. Dr. Nick is committed to providing high-quality dental care, offering a wide range of services including preventive, restorative, aesthetic, and cosmetic dentistry. He has advanced training in various procedures, is certified in Oral Sedation and Invisalign, and has completed courses at LVI to enhance his skills in cosmetic dentistry.

Beyond his clinical practice, Dr. Kavouklis has made significant contributions to the dental and healthcare industries through various entrepreneurial ventures. He founded Argus Dental & Vision, Inc. in 2007, where he serves as CEO and President, administering dental and vision plans for over 600,000 policyholders. Previously, he was the President and CEO of Argus Legal, Dental Power and Argus Medical from 2001 to 2013, and he served as the Dental Director for the Physicians Health Care Plan, overseeing a network of dentists for a 250,000-member Medicaid Health Maintenance Organization.

Patients appreciate Dr. Kavouklis for his compassionate, patient-centered approach, and he is known for his ability to ease dental anxiety and handle complex cases. His commitment to continuous improvement and innovation in dental care makes him a respected figure in both clinical practice and healthcare entrepreneurship.

LinkedIn

Surgically Clean Air®

Surgically Clean Air specializes in advanced air purification solutions designed to enhance indoor air quality across various industries. Their medical-grade air purification systems, such as the Jade 2.0 and ONYXsca, utilize robust filtering technologies to eliminate airborne contaminants like pollen, dust, and viruses, thereby protecting professionals and improving the air we breathe.

The company initially focused on the dental market, providing air purification units that have significantly improved air quality in dental practices. Many dental offices report a noticeable reduction in dust and airborne particles, enhancing both patient and staff comfort and safety. In addition to dental offices, their products are widely used in healthcare facilities to maintain sterile environments, which is crucial for patient care and recovery.

Educational institutions also benefit from Surgically Clean Air’s systems, as schools and universities utilize these air purifiers to create safer learning environments. By reducing airborne contaminants, these institutions help protect students and staff from illnesses while improving overall air quality. Commercial offices have adopted Surgically Clean Air’s portable air purifiers to ensure a healthier workplace, addressing concerns about indoor air quality and contributing to a safer, more productive work environment.

The company’s offerings extend to residential spaces as well, providing clean air solutions for families. Their air purifiers are particularly beneficial for individuals with allergies or respiratory conditions, ensuring a healthier living space.

Surgically Clean Air’s products feature multiple stages of filtration, capturing over 99.9% of airborne particles. Constructed with premium materials and equipped with visual sensors for real-time air quality monitoring, their systems exemplify the company’s commitment to promoting health and sustainability. Through comprehensive air management solutions, Surgically Clean Air aims to foster healthier environments across a broad spectrum of applications, ensuring the well-being of users in various settings.

Website | LinkedIn | Facebook | Instagram

Topics Discussed in this Episode

00:00 Introduction and Welcome
00:42 Meet Dr. Nick Kavouklis
01:36 Dr. Nick’s Entrepreneurial Journey
04:12 The Importance of Air Purification in Dental Offices
06:22 Surgically Clean Air: Features and Benefits
10:43 Real-World Applications and Testimonials
12:55 How to Get Surgically Clean Air for Your Office
26:01 Closing Remarks

About Dental Business Radio

Patrick O’Rourke, Founder and CEO of Practice Quotient and Host of Dental Business Radio

Patrick O’Rourke, the host of Dental Business Radio, covers the business side of dentistry. O’Rourke and his guests discuss industry trends, insights, success stories, and more in this wide-ranging show. The show’s guests include successful doctors across the spectrum of dental practice providers, as well as trusted advisors and noted industry participants.

Dental Business Radio is underwritten and presented by Practice Quotient and produced by the North Fulton studio of Business RadioX®. The show can be found on all the major podcast apps, and a complete show archive is here.

Practice Quotient

Dental Business Radio is sponsored by Patrick O’Rourke, Founder & CEO of Practice Quotient. Practice Quotient, Inc. serves as a bridge between the payor and provider communities. Their clients include general dentists and dental specialty practices across the nation of all sizes, from completely fee-for-service-only to active network participation with every dental plan possible. They work with independent practices, emerging multi-practice entities, and various large ownership entities in the dental space. Their PPO negotiations and analysis projects evaluate the merits of the various in-network participation contract options specific to your practice’s patient acquisition strategy. There is no one-size-fits-all solution.

Connect with Patrick O’Rourke and Practice Quotient

Practice Quotient Website | LinkedIn | Facebook | Patrick’s Website | Patrick’s Twitter | Patrick’s Instagram

Tagged With: air purification, Dental Business Radio, dental practices, Dr. Nick Kavouklis, Indoor Air Quality, Patrick O'Rourke, PPO Negotiations & Analysis, Practice Quotient, Surgically Clean Air

Leadership Lessons from the Navy to Veritiv, with Chris Martin, Veritiv Corporation

July 29, 2024 by John Ray

Leadership Lessons from the Navy to Veritiv, with Chris Martin, Veritiv, on the Executive Perspective podcast with Danny Vander Maten
Executive Perspective
Leadership Lessons from the Navy to Veritiv, with Chris Martin, Veritiv Corporation
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Leadership Lessons from the Navy to Veritiv, with Chris Martin, Veritiv, on the Executive Perspective podcast with Danny Vander Maten

Leadership Lessons from the Navy to Veritiv, with Chris Martin, Veritiv Corporation (Executive Perspective, Episode 14)

Chris Martin, Senior Vice President of Global Operations at Veritiv Corporation, discusses his transition from the U.S. Navy to corporate leadership in this episode of Executive Perspective, with host Danny Vander Maten. Chris discusses his diverse roles at Veritiv, the company’s mission and services, and the critical importance of people and culture in business. The conversation covers leadership lessons, the impact of mentoring, and the challenges and successes of Chris’s career. Chris offers insights into effective supply chain planning, inventory management, and the dynamic nature of the commercial real estate and packaging industry.

Executive Perspective is sponsored and presented by Cresa Atlanta. The show is produced by John Ray and the North Fulton affiliate of Business RadioX®.

Chris Martin, Senior Vice President of Global Operations, Veritiv Corporation

Chris Martin, Veritiv
Chris Martin, Vertiv

Chris Martin is the Senior Vice President of Global Operations for Veritiv, a B2B packaging, facility solutions, and fine print distribution company based in Sandy Springs, GA, with 90+ distribution centers across North America.

Chris has been with Veritiv for over 11 years, and prior to that, he served in leadership roles as an officer in the Navy, as a District Manager with Aldi Foods, and as a Senior Consultant with Deloitte Strategy and Operations Consulting.

Chris completed his MBA in 2014 at Xavier University in Cincinnati, OH, where he and his family are originally from. Chris also serves on the Advisory Board for the Atlanta Community Food Bank.

Chris partners in life with his wife, Erica and their three daughters, Audrey, Addyson and Annabel, who are all in the Fulton County School system. He enjoys reading historical non-fiction, being outdoors, playing and watching golf, and passionately following his Cincinnati Bengals and Reds. He spends time chauffeuring his girls between lacrosse, soccer, dance/voice/music theatre events, and playing with his 2 dogs, Beasty and Simba.

LinkedIn

Veritiv Corporation

Veritiv CorporationVeritiv Corporation, headquartered in Atlanta, is a full-service provider of packaging, JanSan, and hygiene products, services, and solutions. Additionally, Veritiv offers print and publishing products, as well as logistics and supply chain management solutions. Serving customers in a wide range of industries both in North America and globally, Veritiv operates distribution centers throughout the U.S. and Mexico and employs team members around the world to help shape the success of its customers.

The company’s vision is to be the most desired B2B design-to-delivery provider by serving its customers with a solutions-first mindset. This is achieved through living its CODE of Values every day. These values unite the team, represent the company’s identity, and influence its operations. The Veritiv CODE serves as a guidepost for everything the company does to achieve what matters most:

C: Cultivate Innovation
O: Own It
D: Delivery and Delight
E: Embrace the Green

Website | LinkedIn | Instagram | Facebook | X (Twitter)

Topics Discussed in this Episode

00:00 Introduction to Executive Perspective
01:04 Meet Chris Martin: From Ohio to Veritiv
02:54 Navy Experience and Transition to Civilian Life
04:31 Career at Aldi and Deloitte
07:04 Role and Operations at Veritiv
18:23 Leadership and Mentorship Insights
23:16 Navigating Career Transitions
23:39 Building Relationships in Business
23:56 The Power of Communication
24:59 Difficult Decisions in Leadership
25:56 From Navy to Corporate Life
29:54 Mentorship and Personal Growth
32:59 Reflections on Career and Leadership
37:38 Balancing Work and Life
40:10 Final Thoughts and Contact Information

About Executive Perspective

Executive Perspective features executives and business leaders from a wide variety of sectors. Host Danny Vander Maten and his guests cover industry trends, insights, challenges, success strategies and lessons learned.  Executive Perspective is underwritten and presented by Cresa. The show series is produced by John Ray and the North Fulton studio of Business RadioX® and can be found on all the major podcast apps. A complete show archive can be found here.

Danny Vander Maten, Host of Executive Perspective

Danny Vander Maten, Senior Vice President – Tenant Representation, Cresa, and Host of Executive Perspective

Danny joined Cresa in the Spring of 2016 and brought a diverse background with nearly 10 years of experience in finance, business operations, and strategy to his client’s real estate transactions.

At Cresa, Danny’s primary responsibilities include strategic planning, lease analysis, negotiations, and cost mitigation. As a registered Certified Public Accountant with an active license in the state of Georgia, Danny provides unique financial insight into every critical aspect of the transaction.

Cresa is the world’s most trusted occupier-centric commercial real estate firm. They strategize for the best possible results for occupiers everywhere. Cresa thinks beyond space. Partner without conflict. And apply their integrated expertise to make your business better.

Connect with Danny: LinkedIn | Twitter

Connect with Cresa: Website | LinkedIn | Facebook | Instagram | Twitter

Tagged With: Aldi, Chris Martin, CRESA, Cresa Atlanta, Danny Vander Maten, Deloitte Consulting, Executive Perspective, Leadership, Logistics, navy, packaging, relationships, supply chain management, US Navy, Veritiv

Creating Excellence in Landscape Design, with Jason Coultas, Huckleberry Enterprises

July 29, 2024 by John Ray

Jason Coultas, Huckleberry Enterprises
North Fulton Business Radio
Creating Excellence in Landscape Design, with Jason Coultas, Huckleberry Enterprises
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Jason Coultas, Huckleberry Enterprises

Creating Excellence in Landscape Design, with Jason Coultas, Huckleberry Enterprises (North Fulton Business Radio, Episode 790)

In this episode of North Fulton Business Radio, host John Ray interviews Jason Coultas, President of Huckleberry Enterprises. They discuss Huckleberry’s comprehensive landscape services, including commercial maintenance, HOA services, and residential design-build projects. Jason shares his journey, his passion for horticulture, and the importance of client satisfaction and relationship building. He explains how Huckleberry Enterprises prioritizes reducing client stress and ensuring long-term landscape sustainability. The episode also touches on common landscape maintenance mistakes and the significance of understanding environmental factors.

John Ray is the host of North Fulton Business Radio. The show is recorded and produced from the North Fulton studio of Business RadioX® inside Renasant Bank in Alpharetta.

Jason Coultas, President, Huckleberry Enterprises

Jason Coultas, Huckleberry Enterprises
Jason Coultas, Huckleberry Enterprises

Jason Coultas of Huckleberry Enterprises has decades of experience in all aspects of leading people, building trust with clients, developing a team, and maximizing opportunity. He has a passion for the entire client experience, from first contact to developing long-term, trust-based partnerships. As an arborist and horticulturist, he is a passionate provider of solutions for the many challenges in creating and maintaining effective and desirable landscape experiences, and a trusted advisor to clients and team members.

His greatest passion lies in developing and maintaining collaborative relationships within his industry with clients, team members, and vendors by always pursuing win-win experiences for everyone involved. Through effective advice and transparent communication, he continues to build cultures of collaboration that break the obstacles often created by self-seeking sales and management processes. He is always looking for new and better ways to serve his community and industry, and he is excited to grow with others as part of his network.

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Huckleberry Enterprises

Jason Coultas and Brandon Baxter, two established leaders in the green industry with a track record of providing service to their clients, team members, and partners, founded Huckleberry Enterprises. Through a growing network of partnerships, the organization began growing as an organic response to the desire to be part of the journey.

A love of excellence, a service culture, and a sincere passion for the business drove Brandon and Jason as they developed their vision for Huckleberry in 2022. Unified in their vision to change the green industry in these three areas, the two founders began building the framework for Huckleberry upon these areas of passion.

Huckleberry EnterprisesToday, Huckleberry Enterprises has blossomed into a full-service provider, offering a wide array of services to include:

  • Complete residential landscape design services and consultation.
  • Complete installation of all elements, including walls, patios, drainage and erosion, irrigation, trees, shrubs, sod and seasonal color.
  • Commercial and HOA landscape maintenance and all supporting services.

Huckleberry Enterprises has chosen to place its highest efforts on creating excellence in everything it does. Their focus is on creating an experience for clients that directly reflects their culture of service.

They create and maintain outdoor spaces for clients by collaborating with their team both internally and externally, utilizing best industry practices, innovative ideas, and relentlessly pursuing excellence in every step.

Huckleberry Enterprises believes that all people are valuable and deserve their greatest efforts. By serving a diverse group of clients with the same tenacity and passion for service, they believe they can have the greatest impact on their community.

Website | LinkedIn | Instagram | Facebook

Topics Discussed in this Episode

00:00 Introduction and Welcome to North Fulton Business Radio
01:22 Meet Jason Coultas of Huckleberry Enterprises
01:34 Huckleberry Enterprises: Services and Approach
02:56 Jason’s Journey and Passion for Horticulture
05:22 The Importance of People in Landscaping
10:08 Challenges and Solutions in Landscaping
14:55 Client Relationships and Excellence
27:17 Conclusion and Contact Information
28:15 Sponsor Message and Closing Remarks

Renasant Bank and Casa Nuova Italian Restaurant support North Fulton Business Radio

Renasant BankRenasant Bank has humble roots, starting in 1904 as a $100,000 bank in a Lee County, Mississippi, bakery. Since then, Renasant has become one of the Southeast’s strongest financial institutions, with over $13 billion in assets and more than 190 banking, lending, wealth management, and financial services offices in Mississippi, Alabama, Tennessee, Georgia, and Florida. All of Renasant’s success stems from each of their banker’s commitment to investing in their communities as a way of better understanding the people they serve. At Renasant Bank, they understand you because they work and live alongside you every day.

Casa Nuova Italian RestaurantCasa Nuova is a proud family-owned and operated restaurant, serving classic, authentic and traditional Italian cuisine and top tier hospitality since 1998.

Casa Nuova is a cook-to-order kitchen, serving traditional fare including pasta, chicken, seafood, veal, vegetarian and gluten-free options, plus daily specials. They are a farm-to-table establishment, meaning that in the summertime, they cultivate their own vegetables in their garden, steps away from the restaurant, including tomatoes, corn, peppers, zucchini, sunflowers and more!

Celebrating more than 25 years, Casa Nuova has become a true staple in the Alpharetta area, serving more than three generations of families, including friends old and new, visiting near and far from all over the metro Atlanta area and beyond.

Website | LinkedIn | Facebook | Instagram

About North Fulton Business Radio and host John Ray

With over 780 shows and having featured over 1,200 guests, North Fulton Business Radio is the longest-running podcast in the North Fulton area, covering business in our community like no one else. We are the undisputed “Voice of Business” in North Fulton!

The show welcomes a wide variety of business, non-profit, and community leaders to get the word out about the important work they’re doing to serve their market, their community, and their profession. There’s no discrimination based on company size, and there’s never any “pay to play.” North Fulton Business Radio supports and celebrates business by sharing positive business stories that traditional media ignore. Some media leans left. Some media leans right. We lean business.

John Ray, Business RadioX - North Fulton, and Owner, Ray Business Advisors
John Ray, Business RadioX – North Fulton, and Owner, Ray Business Advisors

John Ray is the host of North Fulton Business Radio. The show is recorded and produced from the North Fulton studio of Business RadioX® inside Renasant Bank in Alpharetta. You can find the full archive of shows by following this link. The show is available on all the major podcast apps, including Apple Podcasts, Spotify, Google, Amazon, iHeart Radio, and many others.

The studio address is 275 South Main Street, Alpharetta, GA 30009.

John Ray, The Generosity MindsetJohn Ray also operates his own business advisory practice. John’s services include advising solopreneurs and small professional services firms on their value, their positioning and business development, and their pricing. His clients are professionals who are selling their expertise, such as consultants, coaches, attorneys, CPAs, accountants and bookkeepers, marketing professionals, and other professional services practitioners.

John is the national bestselling author of The Generosity Mindset: A Journey to Business Success by Raising Your Confidence, Value, and Prices.

Tagged With: horticulture, Huckleberry Enterprises, Jason Coultas, John Ray, landscape design, landscape sustainability, landscaping, Nroth Fulton Business Radio, relationship building

Building Beautiful Smiles, with Dr. Korry Tauber, STABLE Orthodontics

July 25, 2024 by John Ray

Dr. Korry Tauber, STABLE Orthodontics
North Fulton Business Radio
Building Beautiful Smiles, with Dr. Korry Tauber, STABLE Orthodontics
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Dr. Korry Tauber, STABLE Orthodontics

Building Beautiful Smiles, with Dr. Korry Tauber, STABLE Orthodontics (North Fulton Business Radio, Episode 789)

In this episode of North Fulton Business Radio, host John Ray welcomes Dr. Korry Tauber from STABLE Orthodontics. They discuss Dr. Tauber’s journey into orthodontics, his educational background, and his passion for creating beautiful smiles. Dr. Tauber outlines the technological advancements in orthodontics, the art and science of dentistry, and the various specialized services offered at his practice, including custom mouth guards and whitening treatments. He also touches upon their unique programs for children and shares the heartwarming story of an adult patient.

John Ray is the host of North Fulton Business Radio. The show is recorded and produced from the North Fulton studio of Business RadioX® inside Renasant Bank in Alpharetta.

Dr. Korry Tauber, STABLE Orthodontics

Dr. Korry Tauber, STABLE ORTHODONTICS
Dr. Korry Tauber, STABLE Orthodontics

Dr. Korry Tauber grew up in North Georgia and remembers fondly spending time in the dental office, where his mother cleaned his teeth as a dental hygienist. This naturally drew him to the field of dentistry, where he wanted to create beautiful smiles.

Dr. Tauber graduated from South Forsyth High School in Cumming, GA. He then studied at the Honors College at the University of Georgia, where he earned his Bachelor of Science Degree in Biochemistry and Molecular Biology and graduated Phi Beta Kappa. He pursued his Doctorate of Dental Surgery (DDS) degree at the University of North Carolina, Chapel Hill. While at UNC, he was awarded the Robert E. Bryant Public Service Award for developing an oral hygiene education program for both English and Spanish speakers. The International College of Dentists also recognized him as one of the future leaders of the industry.

Upon graduating, Dr. Tauber was presented with the American Association of Orthodontists’ Award for Interest in the Development of the Oro-Facial Complex and was inducted into Omicron Kappa Upsilon, the National Dental Honors Society. He was presented with the society’s most prestigious accolade, the Dr. William S. Kramer Award of Excellence, for demonstrating scholarship, character, and promise for the advancement of dentistry and service to humanity.

STABLE OrthodonticsDr. Tauber went on to complete additional training exclusively in orthodontics at the University of Oklahoma Health Science Center, where he earned a Master of Science Degree and Certificate in Orthodontics. During his orthodontic training, he developed a novel survey that aids orthodontists when communicating with patients and their families about diagnosis and treatment.

Since returning home to Georgia, Dr. Tauber and his wife Jane, a UGA alumna and local school teacher, are grateful to serve the community in which they were raised. Together with their son Jordan and dog Hirshy, Dr. Tauber and Jane enjoy traveling, trying new restaurants, and cheering on the UGA football and UNC basketball teams.

STABLE Orthodontics is located at 12455 Broadwell Road, Suite 100, Alpharetta, GA 30004

Website | Instagram | Facebook

Topics Discussed in this Episode

00:00 Introduction and Welcome
01:29 Meet Dr. Korry Tauber, STABLE Orthodontics
02:36 Dr. Tauber’s Journey to Orthodontics
06:58 The Art and Science of Dentistry
10:09 Technological Advances in Orthodontics
14:18 Guard Your Smile Program
17:43 Kid Corral Program
20:33 Orthodontics for Adults
26:10 A Heartwarming Success Story
28:18 Conclusion and Contact Information
29:46 Closing Remarks and Announcements

About North Fulton Business Radio and host John Ray

With over 780 shows and having featured over 1,200 guests, North Fulton Business Radio is the longest-running podcast in the North Fulton area, covering business in our community like no one else. We are the undisputed “Voice of Business” in North Fulton!

The show welcomes a wide variety of business, non-profit, and community leaders to get the word out about the important work they’re doing to serve their market, their community, and their profession. There’s no discrimination based on company size, and there’s never any “pay to play.” North Fulton Business Radio supports and celebrates business by sharing positive business stories that traditional media ignore. Some media leans left. Some media leans right. We lean business.

John Ray, Business RadioX - North Fulton, and Owner, Ray Business Advisors
John Ray, Business RadioX – North Fulton, and Owner, Ray Business Advisors

John Ray is the host of North Fulton Business Radio. The show is recorded and produced from the North Fulton studio of Business RadioX® inside Renasant Bank in Alpharetta. You can find the full archive of shows by following this link. The show is available on all the major podcast apps, including Apple Podcasts, Spotify, Google, Amazon, iHeart Radio, and many others.

The studio address is 275 South Main Street, Alpharetta, GA 30009.

John Ray, The Generosity MindsetJohn Ray also operates his own business advisory practice. John’s services include advising solopreneurs and small professional services firms on their value, their positioning and business development, and their pricing. His clients are professionals who are selling their expertise, such as consultants, coaches, attorneys, CPAs, accountants and bookkeepers, marketing professionals, and other professional services practitioners.

John is the national bestselling author of The Generosity Mindset: A Journey to Business Success by Raising Your Confidence, Value, and Prices.

Tagged With: dentistry, Dr. Korry Tauber, John Ray, Milton, North Fulton Business Radio, orthodontics, STABLE Orthodontics

Mastering Relationship Compatibility: Understanding the Law of Attraction, Part Four

July 24, 2024 by John Ray

Relationship
Hello, Self . . .
Mastering Relationship Compatibility: Understanding the Law of Attraction, Part Four
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compatibility

Mastering Relationship Compatibility: Understanding the Law of Attraction, Part Four

(Hello, Self… Episode 48)

Host Patricia Leonard continues her series into the intricate aspects of relationship compatibility within the framework of the Law of Attraction. This is Part Four in her series.

Engaging and personal, Patricia shared her journey of self-discovery through examining various types of relationship compatibility—emotional, intellectual, sexual, lifestyle, and communication.

She emphasized the importance of trust, respect, openness to compromise, and shared interests to build healthy and fulfilling relationships. Patricia also discussed the value of recognizing and navigating differences and provided practical tips for couples looking to improve their relationships.

Hello, Self… is presented by Patricia Leonard & Associates  and produced by Arlia Hoffman in association with the North Fulton studio of Business RadioX®.

About Hello, Self…

Hello, Self… is a biweekly podcast focused on inspiring stories of turning dreams into reality. Join coach and author Patricia Leonard and her guests as they share life-changing Hello, Self… moments.

Hello, Self… is brought to you by Patricia Leonard & Associates and is based on the new book by Patricia Leonard, Hello, Self.., available here.

The show is produced by Arlia Hoffman in association with Business RadioX®. You can find this show on all the major podcast apps. The complete show archive is here.

Patricia Leonard, Host of Hello, Self…

Patricia Leonard, Host of Hello, Self…

Patricia Leonard is President of RUNWAY TO SUCCESS, a division of Patricia Leonard & Associates located in Nashville, TN.  She is a MESSAGE ARTIST speaker, career & business coach, author and magazine columnist.  Patricia consults with clients on leadership, empowerment, career management, entrepreneurship and the power of language.  Her work is focused on helping clients find their runway to success!

She has a professional background in management, human resources, corporate training, business consulting and talent development.   Patricia has worked with companies in the service, music, banking, manufacturing, publishing, warehousing, healthcare, academic, retail and financial industries, and has taught management classes as an adjunct professor.

Patricia has a degree in Human Resource Management, is certified as a Career Coach and Consulting Hypnotist and is MBTI qualified.

Her volunteer energies are focused on Women in Film and Television-Nashville, where she is a Board Vice President; Dress for Success as the Advisory Board President; and International Coaching Federation-Nashville where she held Board roles for several years.

Patricia is the author of Wearing High Heels in a Flip Flop World, BECOMING WOMAN…a journal of personal discovery, THE NOW, HOW & WOW of Success, Happenings, a full year calendar of inspirational messages and a spoken word album titled, I AM…

She enjoys songwriting, creating poetry and has written a one-woman show and artistic speech she performs titled Hello, Self…, about a woman in midlife reinventing herself, which led to her new book by the same name, available here.

On the personal side, Patricia, describes herself as a woman, lover of life, mother, grandmother, career professional and message artist; AND in that order!  Her goal is to continue inspiring others, of any age, to START NOW creating and expanding their Runway to Success.

She believes that life is a gift, the way we wrap it is our choice.

Connect with Patricia:

Website| LinkedIn | Facebook | Twitter | Instagram

Tagged With: career coach, compatibility, Hello Self Podcast, Hello Self..., law of attraction, LOA, message artist, Patricia Leonard, Patricia Leonard & Associates, Relationship, Runway To Success

The Power of Connection, with Deborah Schwartz Griffin, Creative Connector

July 24, 2024 by John Ray

Deborah Schwartz Griffin, Creative Connector
North Fulton Business Radio
The Power of Connection, with Deborah Schwartz Griffin, Creative Connector
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Deborah Schwartz Griffin, Creative Connector

The Power of Connection, with Deborah Schwartz Griffin, Creative Connector (North Fulton Business Radio, Episode 788)

In this episode of North Fulton Business Radio, host John Ray welcomes Deborah Schwartz Griffin, founder of Creative Connector. The conversation delves into Deborah’s journey and expertise in strategic business development. Deborah shares insights into her method of connecting business leaders to grow their brands and give back to the community. Highlighting the importance of relationship building, Deborah provides a glimpse into her Creative Connector Collective, which fosters strategic partnerships and philanthropy among its members. This episode offers valuable lessons on intentional networking, strategic selling, and the lasting impact of giving back.

John Ray is the host of North Fulton Business Radio. The show is recorded and produced from the North Fulton studio of Business RadioX® inside Renasant Bank in Alpharetta.

Deborah Schwartz Griffin, Founder and President, Creative Connector

Deborah Schwartz Griffin, Creative Connector
Deborah Schwartz Griffin, Creative Connector

Deborah Schwartz Griffin is a seasoned business development expert and the founder of Creative Connector, a consultancy specializing in strategic business development and relationship building. With over 25 years of experience, Deborah has established herself as a “Connector, Rainmaker, and Deal Maker,” helping businesses grow through effective networking and strategic partnerships.

As President and Founder of Creative Connector, Deborah brings a holistic approach to her clients, listening to their challenges, passions, and priorities. Her expertise spans multiple industries, including restaurants and franchises, foodservice equipment and supplies, hospitality, business advisory accounting, trade associations, nonprofits, event production, print, graphic design, social media, and broadcast sales.

Deborah’s motto, “You have to want to; believe that you can; and convince others that you will,” reflects her philosophy on achieving success. This approach has guided her work in helping clients develop strategic plans that yield measurable returns on investment (ROI) and enhance their personal and company brands.

Her impressive track record includes numerous success stories. For instance, she helped a Savannah-based print, graphic design, and social media company successfully launch its Atlanta location, creating and executing business development, sales, marketing, and strategic networking plans that generated many new customers. In another project, she developed a growth strategy for an organization that resulted in doubling revenue and increasing membership tenfold.

Deborah is a graduate of Ohio State University with a bachelor’s degree in broadcast journalism. She resides in Atlanta with her husband, Jim. They enjoy traveling, theater, movies, and exploring culinary adventures. Deborah places high importance on her relationships, finding great joy in spending quality time with friends and family.

Through Creative Connector, Deborah continues to make impactful connections, telling her clients’ stories and building strategic relationships that drive business success across various industries.

Website | LinkedIn

Topics Discussed in this Episode

00:00 Introduction and Welcome
01:25 Meet Deborah Schwartz Griffin
01:52 The Art of Connecting
03:10 Deborah’s Background and Career Journey
09:05 The Creative Connector Collective
12:28 Building Successful Business Relationships
26:08 Success Stories and Impact
29:56 Closing Remarks and Contact Information

Renasant Bank and Casa Nuova Italian Restaurant support North Fulton Business Radio

Renasant BankRenasant Bank has humble roots, starting in 1904 as a $100,000 bank in a Lee County, Mississippi, bakery. Since then, Renasant has become one of the Southeast’s strongest financial institutions, with over $13 billion in assets and more than 190 banking, lending, wealth management, and financial services offices in Mississippi, Alabama, Tennessee, Georgia, and Florida. All of Renasant’s success stems from each of their banker’s commitment to investing in their communities as a way of better understanding the people they serve. At Renasant Bank, they understand you because they work and live alongside you every day.

Casa Nuova Italian RestaurantCasa Nuova is a proud family-owned and operated restaurant, serving classic, authentic and traditional Italian cuisine and top tier hospitality since 1998.

Casa Nuova is a cook-to-order kitchen, serving traditional fare including pasta, chicken, seafood, veal, vegetarian and gluten-free options, plus daily specials. They are a farm-to-table establishment, meaning that in the summertime, they cultivate their own vegetables in their garden, steps away from the restaurant, including tomatoes, corn, peppers, zucchini, sunflowers and more!

Celebrating more than 25 years, Casa Nuova has become a true staple in the Alpharetta area, serving more than three generations of families, including friends old and new, visiting near and far from all over the metro Atlanta area and beyond.

Website | LinkedIn | Facebook | Instagram

About North Fulton Business Radio and host John Ray

With over 780 shows and having featured over 1,200 guests, North Fulton Business Radio is the longest-running podcast in the North Fulton area, covering business in our community like no one else. We are the undisputed “Voice of Business” in North Fulton!

The show welcomes a wide variety of business, non-profit, and community leaders to get the word out about the important work they’re doing to serve their market, their community, and their profession. There’s no discrimination based on company size, and there’s never any “pay to play.” North Fulton Business Radio supports and celebrates business by sharing positive business stories that traditional media ignore. Some media leans left. Some media leans right. We lean business.

John Ray, Business RadioX - North Fulton, and Owner, Ray Business Advisors
John Ray, Business RadioX – North Fulton, and Owner, Ray Business Advisors

John Ray is the host of North Fulton Business Radio. The show is recorded and produced from the North Fulton studio of Business RadioX® inside Renasant Bank in Alpharetta. You can find the full archive of shows by following this link. The show is available on all the major podcast apps, including Apple Podcasts, Spotify, Google, Amazon, iHeart Radio, and many others.

The studio address is 275 South Main Street, Alpharetta, GA 30009.

John Ray, The Generosity MindsetJohn Ray also operates his own business advisory practice. John’s services include advising solopreneurs and small professional services firms on their value, their positioning and business development, and their pricing. His clients are professionals who are selling their expertise, such as consultants, coaches, attorneys, CPAs, accountants and bookkeepers, marketing professionals, and other professional services practitioners.

John is the national bestselling author of The Generosity Mindset: A Journey to Business Success by Raising Your Confidence, Value, and Prices.

Tagged With: Business Development, business relationships, connections, creative connector, deborah schwartz griffin, John Ray, networking, North Fulton Business Radio

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