Business RadioX ®

Trademark and Intellectual Property Protection for Service Providers, with Trademark Attorney Katie Moore

by

Trademark and Intellectual Property Protection for Service Providers, with Trademark Attorney Katie Moore, Katherine Moore Law, LLC
North Fulton Studio
Trademark and Intellectual Property Protection for Service Providers, with Trademark Attorney Katie Moore
Loading
/

Trademark and Intellectual Property Protection for Service Providers, with Trademark Attorney Katie Moore, Katherine Moore Law, LLC

Trademark and Intellectual Property Protection for Service Providers, with Trademark Attorney Katie Moore, Katherine Moore Law LLC (The Price and Value Journey, Episode 109)

In this episode of The Price and Value Journey, host John Ray discusses the importance and process of protecting intellectual property with trademark attorney Katie Moore from Katherine Moore Law LLC. They cover the distinctions and value of trademarks and copyrights and emphasize the significance of protecting intellectual property for service providers. Katie explains the steps involved in obtaining a trademark, from initial consultations to federal applications, and addresses common misconceptions about protectable intellectual property. She also highlights the business and legal returns of investing in trademark protection and provides practical advice on using and maintaining trademarks effectively. Additionally, John shares insights from his own experience of trademarking “The Generosity Mindset,” offering a real-world example of the considerations and benefits involved.

The Price and Value Journey is presented by John Ray and produced by the North Fulton studio of Business RadioX®.

Katie Moore, Founder, Katherine Moore Law, LLC

Katie Moore, Katherine Moore Law, LLC
Katie Moore, Katherine Moore Law, LLC

Katie Moore is the founder and principal attorney of Katherine Moore Law, LLC, a business law firm specializing in trademark and intellectual property matters. With a focus on helping business owners protect and grow their enterprises, Katie expertly guides clients through legal requirements and practices related to intellectual property.

As a trademark attorney, Katie assists clients in safeguarding their brand identities and creative assets. Her services include trademark searches, applications, and enforcement, as well as other aspects of intellectual property protection. Katie’s passion lies in empowering businesses to establish and maintain strong legal foundations for their brands and innovations.

Katie’s approach to law is characterized by her dedication to providing personalized attention and tailored solutions to each client’s unique needs.

Website | LinkedIn

Topics Discussed in this Interview

00:00 Introduction and Book Announcement
00:15 Engaging a Trademark Attorney
01:26 Meet Katie Moore: Trademark Attorney
02:53 Understanding Trademarks for Service Providers
04:36 The Generosity Mindset: A Case Study
07:43 Trademark Application Process
08:52 Legal and Business Considerations
10:08 Classes and Categories in Trademarking
11:25 Intent to Use and Timing
22:22 Intellectual Property Types
31:47 Protecting Your Trademark
33:54 Conclusion and Contact Information

About The Price and Value Journey

The title of this show describes the journey all professional service providers are on:  building a services practice by seeking to convince the world of the value we offer, helping clients achieve the outcomes they desire, and trying to do all that at pricing that reflects the value we deliver.

If you feel like you’re working too hard for too little money in your solo or small firm practice, this show is for you. Even if you’re reasonably happy with your practice, you’ll hear ways to improve both your bottom line and the mindset you bring to your business.

The show is hosted and produced by John Ray and the North Fulton studio of Business RadioX®. The show can also be found on all the major podcast apps. The complete show archive is here.

John Ray, Host of The Price and Value Journey

John Ray, Author of The Generosity Mindset and Host of "The Price and Value Journey"
John Ray, Author of The Generosity Mindset and Host of The Price and Value Journey

John Ray is the host of The Price and Value Journey.

John owns Ray Business Advisors, a business advisory practice. John’s services include business coaching and advisory work, as well as advising solopreneurs and small professional services firms on their pricing. John is passionate about the power of pricing for business owners, as changing pricing is the fastest way to change the profitability of a business. His clients are professionals who are selling their expertise, such as attorneys, CPAs, accountants and bookkeepers, consultants, coaches, marketing professionals, and other professional services practitioners.

In his other business, John is a Show Host and Producer and owns the North Fulton (Georgia) studio of Business RadioX®. John and his team work with B2B professionals to create and conduct their own podcast using The Generosity Mindset™ Method:  building and deepening relationships in a non-salesy way that translates into revenue for their business.

John is also the host of North Fulton Business Radio. With over 780 shows and having featured over 1,200 guests, North Fulton Business Radio is the longest-running podcast in the North Fulton area, covering business in its region like no one else.

John’s book, The Generosity Mindset: A Journey to Business Success by Raising Your Confidence, Value, and Prices

The Generosity Mindset, by John RayJohn is the #1 national best-selling author of The Generosity Mindset: A Journey to Business Success by Raising Your Confidence, Value, and Prices.

If you are a professional services provider, your goal is to do transformative work for clients you love working with and get paid commensurate with the value you deliver to those clients. While negative mindsets can inhibit your growth, adopting a different mindset, The Generosity Mindset™, can replace those self-limiting beliefs. The Generosity Mindset enables you to diagnose and communicate the value you deliver to clients and, in turn, more effectively price to receive a portion of that value.

Whether you’re a consultant, coach, marketing or branding professional, business advisor, attorney, CPA, or work in virtually any other professional services discipline, your content and technical expertise are not proprietary. What’s unique, though, is your experience and how you synthesize and deliver your knowledge. What’s special is your demeanor or the way you deal with your best-fit clients. What’s invaluable is how you deliver great value by guiding people through massive changes in their personal lives and in their businesses that bring them to a place they never thought possible.

The combination of all these elements is quite different for you compared to any other service provider in your industry. Therein lies your value, but it’s not the value you see. It’s the value your best-fit customers see in you.

If pricing your value feels uncomfortable or unfamiliar to you, this book will teach you why putting a price on the value your clients perceive and identify serves both them and you, and you’ll learn the factors involved in getting your price right.

The book is available at all major physical and online book retailers worldwide. Follow this link for further details.

Connect with John Ray:

Website | LinkedIn | Twitter

Business RadioX®:  LinkedIn | Twitter | Facebook | Instagram

Harnassing the Power of Expert Bookkeeping, with Duff Tucker, BELAY Solutions

by

Harnassing the Power of Expert Bookkeeping, with Duff Tucker, BELAY Solutions
North Fulton Business Radio
Harnassing the Power of Expert Bookkeeping, with Duff Tucker, BELAY Solutions
Loading
/

Harnassing the Power of Expert Bookkeeping, with Duff Tucker, BELAY Solutions

Harnassing the Power of Expert Bookkeeping, with Duff Tucker, BELAY Solutions (North Fulton Business Radio, Episode 782)

In this episode of North Fulton Business Radio, host John Ray sits down with Duff Tucker from BELAY Solutions. Duff explains how BELAY helps businesses by providing accounting and bookkeeping services. He highlights the journey of his career, the company’s approach to supporting business owners, and the importance of utilizing expert accounting services to save time and money. Duff also shares valuable insights and success stories that underline the benefits of outsourcing crucial accounting functions.

John Ray is the host of North Fulton Business Radio. The show is recorded and produced from the North Fulton studio of Business RadioX® inside Renasant Bank in Alpharetta.

Duff Tucker, BELAY Solutions

Duff Tucker, BELAY Solutions
Duff Tucker, BELAY Solutions

With more than 20 years of experience in business development, strategic partnerships, and client support; Duff Tucker has a passion for partnerships and expertise in identifying how to best serve the needs of many different organizational types and models. His goal is to provide his clients with breathing room that enables them to focus less time on the details in their business and more time on the purpose.

BELAY Solutions is a remote staffing company that provides virtual assistance, bookkeeping, and other administrative support services to businesses and entrepreneurs. Founded in 2010, BELAY operates with a fully remote workforce spread across 48 states in the U.S., challenging traditional office-based work models.

The company’s mission is to equip clients with the confidence to grow their businesses by providing high-quality remote support staff. BELAY emphasizes a strong company culture built on shared values rather than shared physical space. They pride themselves on fostering a vibrant remote work environment that prioritizes gratitude, teamwork, vision, passion, fun, and faith. BELAY has gained recognition for its unique culture, winning awards from prominent national publications despite not having a centralized office.

Website | LinkedIn | Instagram | Facebook | X (Twitter) | Duff’s LinkedIn

Topics Discussed in this Episode

00:00 Introduction and Welcome
01:26 Meet Duff Tucker from BELAY Solutions
01:49 Understanding BELAY Solutions’ Services
04:21 Duff Tucker’s Career Journey
08:18 Why Choose BELAY for Accounting Services
10:58 The Importance of Bookkeeping and Financial Management
26:40 Success Stories and Client Experiences
28:51 Closing Remarks and Additional Information

Renasant Bank and Casa Nuova Italian Restaurant support North Fulton Business Radio

Renasant BankRenasant Bank has humble roots, starting in 1904 as a $100,000 bank in a Lee County, Mississippi, bakery. Since then, Renasant has become one of the Southeast’s strongest financial institutions, with over $13 billion in assets and more than 190 banking, lending, wealth management, and financial services offices in Mississippi, Alabama, Tennessee, Georgia, and Florida. All of Renasant’s success stems from each of their banker’s commitment to investing in their communities as a way of better understanding the people they serve. At Renasant Bank, they understand you because they work and live alongside you every day.

Casa Nuova Italian RestaurantCasa Nuova is a proud family-owned and operated restaurant, serving classic, authentic and traditional Italian cuisine and top tier hospitality since 1998.

Casa Nuova is a cook-to-order kitchen, serving traditional fare including pasta, chicken, seafood, veal, vegetarian and gluten-free options, plus daily specials. They are a farm-to-table establishment, meaning that in the summertime, they cultivate their own vegetables in their garden, steps away from the restaurant, including tomatoes, corn, peppers, zucchini, sunflowers and more!

Celebrating more than 25 years, Casa Nuova has become a true staple in the Alpharetta area, serving more than three generations of families, including friends old and new, visiting near and far from all over the metro Atlanta area and beyond.

Website | LinkedIn | Facebook | Instagram

About North Fulton Business Radio and host John Ray

With over 770 shows and having featured over 1,200 guests, North Fulton Business Radio is the longest-running podcast in the North Fulton area, covering business in our community like no one else. We are the undisputed “Voice of Business” in North Fulton!

The show welcomes a wide variety of business, non-profit, and community leaders to get the word out about the important work they’re doing to serve their market, their community, and their profession. There’s no discrimination based on company size, and there’s never any “pay to play.” North Fulton Business Radio supports and celebrates business by sharing positive business stories that traditional media ignore. Some media leans left. Some media leans right. We lean business.

John Ray, Business RadioX - North Fulton, and Owner, Ray Business Advisors
John Ray, Business RadioX – North Fulton, and Owner, Ray Business Advisors

John Ray is the host of North Fulton Business Radio. The show is recorded and produced from the North Fulton studio of Business RadioX® inside Renasant Bank in Alpharetta. You can find the full archive of shows by following this link. The show is available on all the major podcast apps, including Apple Podcasts, Spotify, Google, Amazon, iHeart Radio, and many others.

The studio address is 275 South Main Street, Alpharetta, GA 30009.

John Ray, The Generosity MindsetJohn Ray also operates his own business advisory practice. John’s services include advising solopreneurs and small professional services firms on their value, their positioning and business development, and their pricing. His clients are professionals who are selling their expertise, such as consultants, coaches, attorneys, CPAs, accountants and bookkeepers, marketing professionals, and other professional services practitioners.

John is the national bestselling author of The Generosity Mindset: A Journey to Business Success by Raising Your Confidence, Value, and Prices.

Successful Innovative Education for Students with Learning Differences, with Dr. Steven Palmer, The Cottage School

by

Dr. Steven Palmer, The Cottage School
North Fulton Business Radio
Successful Innovative Education for Students with Learning Differences, with Dr. Steven Palmer, The Cottage School
Loading
/

Dr. Steven Palmer, The Cottage School

Successful Innovative Education for Students with Learning Differences, with Dr. Steven Palmer, The Cottage School (North Fulton Business Radio, Episode 781)

On this episode of North Fulton Business Radio, host John Ray converses with Dr. Steven Palmer, Executive Director and Head of School at The Cottage School in Roswell, GA. Celebrating its 40th anniversary, the school is expanding its elementary program into a newly purchased facility, which completes a comprehensive K-12 curriculum. Dr. Palmer discusses the school’s mission to serve students with learning differences through experiential learning, highlighting their individualized education plans, and the positive impacts on students’ lives. He shares success stories from past students and emphasizes the importance of creating a supportive, inclusive environment for learning and growth. The episode also touches on the role of local businesses in supporting The Cottage School and Dr. Palmer’s vision for future growth and community collaboration.

John Ray is the host of North Fulton Business Radio. The show is recorded and produced from the North Fulton studio of Business RadioX® inside Renasant Bank in Alpharetta.

Dr. Steven Palmer, Executive Director/Head of School, The Cottage School

Dr. Steven Palmer, Executive Director/Head of School, The Cottage School
Dr. Steven Palmer, Executive Director/Head of School, The Cottage School

Dr. Steven Palmer’s professional experience includes serving at every level: teacher, principal, Executive Director and Superintendent. Prior to joining The Cottage School, Steve was Superintendent in Michigan. Steve led major efforts resulting in increased student achievement and significant improvements in teaching, learning and school status. His central work focused on enhancing the educational culture with “Best Practices” and ensuring that all high school graduates were prepared for college and careers.

Under his leadership, Steve’s high school received national recognition from U.S. News and World Report as one of “America’s Best High Schools.” Steve previously served as CEO and founder of a state-of-the-art aviation high school for the Dick DeVos Foundation. He has also served as Principal of three special education K–8 schools with 600 students with learning differences.

In addition, Steve has been a national presenter on various special education topics and educational “Best Practices”. A member of numerous national, state, and local boards, Steve has participated with national agencies and associations to reform special education.

Steve’s academic background includes a Doctorate in Education, a Master of Science in Educational Leadership, a Master of Science in Counseling, a Bachelor of Science in Education, a minor in Business, and Certifications from various states in Special Education and Educational Leadership.

Some of his accolades include: Dr. Landis Special Education Administrator of the Year, S.T.A.R. Administrator of the Year, Tandy Scholars Outstanding Teacher, Teacher of the Year, South Lake High School, 1 of 3 finalists for the Lake County Teacher of the Year, Educator of the Year Finalist Branch County Michigan, Disney’s Teacher of the Year Finalist, South Lake High School Teacher of the Year, Radio Shack Outstanding Teacher, Clermont Chamber of Commerce Teacher of the Year, presented Key to the city of Orlando Florida, and North Fulton Chamber Non-for-Profit Leader of the Year.

LinkedIn

The Cottage School

The Cottage School provides an educational environment for students with learning differences in grades 3–12.  They pride themselves on meeting the student where they need to be met.  They also recognize that all students learn differently.

TCS offers a unique combination of small class sizes and a business model, along with the implementation of study skill techniques to provide a unique educational experience. This combination, along with the outstanding faculty and staff, works together to provide an opportunity for students with mild to moderate learning differences to achieve academic and social success.

TCS has been recognized for excellence by distinguished educators, counselors, and psychologists and was named by the Masters in Special Education Resource Guide as one of their Top 50 Best Private Special Needs Schools in the United States. Of significant importance, the school is recognized for its results by the most valued audience of all: students and their families.

Company website | Facebook | Instagram

Topics Discussed in this Episode

00:00 Introduction and Welcome to North Fulton Business Radio
01:11 Meet Dr. Steven Palmer
01:37 The Cottage School’s Mission and Growth
04:26 Experiential Learning at The Cottage School
06:34 Expansion and Future Plans
17:04 Community and Business Involvement
22:13 Success Stories and Impact
26:48 Closing Remarks and Additional Information

Renasant Bank and Casa Nuova Italian Restaurant support North Fulton Business Radio

Renasant BankRenasant Bank has humble roots, starting in 1904 as a $100,000 bank in a Lee County, Mississippi, bakery. Since then, Renasant has become one of the Southeast’s strongest financial institutions, with over $13 billion in assets and more than 190 banking, lending, wealth management, and financial services offices in Mississippi, Alabama, Tennessee, Georgia, and Florida. All of Renasant’s success stems from each of their banker’s commitment to investing in their communities as a way of better understanding the people they serve. At Renasant Bank, they understand you because they work and live alongside you every day.

Casa Nuova Italian RestaurantCasa Nuova is a proud family-owned and operated restaurant, serving classic, authentic and traditional Italian cuisine and top tier hospitality since 1998.

Casa Nuova is a cook-to-order kitchen, serving traditional fare including pasta, chicken, seafood, veal, vegetarian and gluten-free options, plus daily specials. They are a farm-to-table establishment, meaning that in the summertime, they cultivate their own vegetables in their garden, steps away from the restaurant, including tomatoes, corn, peppers, zucchini, sunflowers and more!

Celebrating more than 25 years, Casa Nuova has become a true staple in the Alpharetta area, serving more than three generations of families, including friends old and new, visiting near and far from all over the metro Atlanta area and beyond.

Website | LinkedIn | Facebook | Instagram

About North Fulton Business Radio and host John Ray

With over 770 shows and having featured over 1,200 guests, North Fulton Business Radio is the longest-running podcast in the North Fulton area, covering business in our community like no one else. We are the undisputed “Voice of Business” in North Fulton!

The show welcomes a wide variety of business, non-profit, and community leaders to get the word out about the important work they’re doing to serve their market, their community, and their profession. There’s no discrimination based on company size, and there’s never any “pay to play.” North Fulton Business Radio supports and celebrates business by sharing positive business stories that traditional media ignore. Some media leans left. Some media leans right. We lean business.

John Ray, Business RadioX - North Fulton, and Owner, Ray Business Advisors
John Ray, Business RadioX – North Fulton, and Owner, Ray Business Advisors

John Ray is the host of North Fulton Business Radio. The show is recorded and produced from the North Fulton studio of Business RadioX® inside Renasant Bank in Alpharetta. You can find the full archive of shows by following this link. The show is available on all the major podcast apps, including Apple Podcasts, Spotify, Google, Amazon, iHeart Radio, and many others.

The studio address is 275 South Main Street, Alpharetta, GA 30009.

John Ray, The Generosity MindsetJohn Ray also operates his own business advisory practice. John’s services include advising solopreneurs and small professional services firms on their value, their positioning and business development, and their pricing. His clients are professionals who are selling their expertise, such as consultants, coaches, attorneys, CPAs, accountants and bookkeepers, marketing professionals, and other professional services practitioners.

John is the national bestselling author of The Generosity Mindset: A Journey to Business Success by Raising Your Confidence, Value, and Prices.

Dr. Robert Matheny, Corvivo Cardio, and Don Bravaldo, Bravaldo Capital Advisors

by

Dr. Rob Matheny, Corvivo Cardio, and Don Bravaldo, Bravaldo Capital Advisors
North Fulton Studio
Dr. Robert Matheny, Corvivo Cardio, and Don Bravaldo, Bravaldo Capital Advisors
Loading
/

Dr. Rob Matheny, Corvivo Cardio, and Don Bravaldo, Bravaldo Capital Advisors

Dr. Robert Matheny, Corvivo Cardio, and Don Bravaldo, Bravaldo Capital Advisors (ProfitSense with Bill McDermott, Episode 59)

On this episode of ProfitSense, host Bill McDermott delves into the stories of two influential Atlanta businessmen. The first guest, Dr. Robert Matheny of Corvivo Cardio, discusses his transition from a cardiovascular surgeon to an entrepreneur, pioneering groundbreaking extracellular matrix technology for heart tissue regeneration. The second guest, Don Bravaldo, President of Bravaldo Capital Advisors, provides expert insights into the mergers and acquisitions landscape, highlighting recent success stories and advising business owners on how to best prepare for sale.

Bill concludes the show with a commentary on how to de-risk your decisions and ensure you’re making the best choices for your company.

ProfitSense with Bill McDermott is sponsored and presented by Bill McDermott, The Profitability Coach, and the show is produced by John Ray and the North Fulton Studio of Business RadioX® in Alpharetta.

Dr. Robert Matheny, Corvivo Cardio (formerly CorMatrix Cardiovascular, Inc)

Dr. Rob Matheny, Corvivo Cardio
Dr. Robert Matheny, Corvivo Cardio

Dr. Robert Matheny is a highly experienced cardiothoracic surgery specialist based in Atlanta, GA, with over 41 years in the medical field. He graduated from the University of Louisville School of Medicine and has since dedicated his career to cardiovascular medicine and medical technology innovation.

As the founder and Chief Medical Officer of CorMatrix Cardiovascular, Inc., Dr. Matheny has been instrumental in developing extracellular matrix (ECM) biomaterials for cardiac and vascular tissue repair. His work has led to the creation of innovative products that have been used in over 160,000 cardiovascular procedures across more than 975 hospitals in the United States.

Dr. Matheny’s commitment to advancing regenerative medicine in the cardiovascular field is evident through his extensive research and development efforts. He has overseen numerous studies, including more than 50 at T3 Labs, contributing significantly to the improvement of patient outcomes in the treatment of heart failure and various cardiovascular conditions.

LinkedIn

Don Bravaldo, Bravaldo Capital Advisors

Don Bravaldo, Bravaldo Capital Advisors
Don Bravaldo, Bravaldo Capital Advisors

Don Bravaldo is the founder and President of Bravaldo Capital Advisors, a boutique investment banking firm based in Atlanta, Georgia, which he established in 2006. As a Certified Public Accountant (CPA) with a strong background in finance and accounting, Don has developed a particular passion for mergers and acquisitions. His firm specializes in serving privately held and closely held companies, typically those with revenues between $10 million and $300 million, primarily located in the Southeastern United States.

Under Don’s leadership, Bravaldo Capital Advisors offers a comprehensive range of transaction and advisory services, including sell-side transactions, exit strategy planning, growth through acquisition, debt restructuring, and corporate recapitalization. The firm has developed extensive expertise across various industries, including industrials, information technology, healthcare, and general business services.

Don’s approach to investment banking emphasizes providing independent economic and financial advice, coupled with execution services. His firm’s engagements have a broad geographical scope, ranging from national to international. In addition to his role at Bravaldo Capital Advisors, Don serves as a Board Member for Pandea Global M&A, further extending his influence in the mergers and acquisitions field.

Website | LinkedIn

Topics Discussed in this Episode

00:00 Introduction to ProfitSense
01:05 Meet Dr. Robert Matheny of Corvivo Cardio
01:26 The Journey from Surgeon to Entrepreneur
05:00 Groundbreaking ECM Technology
09:54 Clinical Trials and Future Prospects
12:51 Meet Don Bravaldo of Bravaldo Capital Advisors
13:38 The Genesis of Bravaldo Capital Advisors
17:53 Current M&A Market Insights
21:37 Success Stories in M&A
27:36 Advice for Business Owners Considering an Exit
30:43 Bill McDermott’s Entrepreneurial Journey
32:49 Closing Remarks and How to Stay Connected

About ProfitSense and Your Host, Bill McDermott

Addressing the Workforce Housing Crisis: An Introduction to North Fulton Voices, presented by the North Fulton Improvement Network

by

North Fulton Improvement Network
North Fulton Studio
Addressing the Workforce Housing Crisis: An Introduction to North Fulton Voices, presented by the North Fulton Improvement Network
Loading
/

North Fulton Improvement Network

Addressing the Workforce Housing Crisis: An Introduction to North Fulton Voices, presented by the North Fulton Improvement Network (North Fulton Voices, Episode 1)

In this inaugural episode of North Fulton Voices, hosted by Jack Murphy, Kathy Swahn, and Nancy Diamond, the leadership team of the North Fulton Improvement Network. This show series delves into the critical issue of the workforce housing crisis in North Fulton County, exploring why an adequate supply of middle-income housing is essential for the community’s economic vitality and quality of life. The support that NFIN has received from North Fulton organizations like Renasant Bank, Wellstar Health Systems, and the Community Foundation for Northeast Georgia attests to the seriousness of this issue. The podcast promises to bring stories, expert insights, and innovative solutions to tackle this pressing issue, with more episodes to follow.

North Fulton Voices is presented by the North Fulton Improvement Network. The show series is proudly sponsored by John Ray Co. and the North Fulton affiliate of Business RadioX®.

Topics Discussed in this Episode

0:00 Introduction to North Fulton Voices
00:38 The Housing Crisis in North Fulton
01:49 Exploring Solutions and Initiatives
02:12 Acknowledgements and Sponsorship
02:54 Closing Remarks

North Fulton Improvement Network

The North Fulton Improvement Network (NFIN) is a think tank made up of community leaders from a variety of sectors, focused on missing middle housing and the livability challenges confronting North Fulton. We come from the six cities making up the northern half of Fulton County, Georgia — Alpharetta, Johns Creek, Milton, Mountain Park, Roswell, and Sandy Springs — and are working to address the widespread yet little-known financial vulnerability across the region. With stakeholders from sectors including business, nonprofit, faith, government, and citizens, we center our work on five areas of impact, seek to educate the public about these issues, build a network of individuals and organizations with innovative private and public solutions, and connect resources to those in need.

The leadership team of NFIN is Jack Murphy, Nancy Diamond, and Kathy Swahn.

Website | LinkedIn | Facebook | Instagram | Twitter | YouTube

Jack Murphy

Jack Murphy
Jack Murphy

Jack Murphy is a volunteer with The Society of St. Vincent de Paul and is Chair of the North Fulton Improvement Network. He is also in his 21st year of working for the Metro Atlanta Chamber of Commerce.

Prior to the Chamber, Jack worked for and with Fortune 500 companies in operations, human resources, training, and quality areas. Jack was a senior adjunct professor for Quality & Operations Management at Keller Graduate School for 14 years.

He has served on both the National and Georgia Boards of The Society of St. Vincent de Paul, responsible for Diversity, Advocacy, & Systemic Change. Jack currently is national SVDP chair of Systemic Change and Advocacy.

Jack received a BA in psychology from Belmont Abbey College and a M.Ed. from the UNC-Greensboro.  Jack and his wife Nancy, a retired elementary school principal, have two grown daughters and two grandchildren.  They live in Alpharetta, Georgia.

LinkedIn

Nancy Diamond

Nancy Diamond is a Project Manager with Schmit & Associates, a real estate development firm, creating town center revitalization in communities all around the metro area.

Nancy served 8 years as a Roswell City Council Member, including a term as Mayor Pro Tem, with liaison positions with Community Development, Transportation, Recreation & Parks, and Public Safety.

In addition to her work with the North Fulton Improvement Network, Nancy has been active in area non-profit organizations, including board leadership positions in the STAR House Foundation, WellStar North Fulton Hospital, and the Roswell Rotary Club.

A native of Atlanta and a 42-year North Fulton resident, Nancy worked at Turner Broadcasting in the early years of CNN, then became a freelancer in sports television graphics. While raising her two daughters, she worked from home, first developing a corporate gift service, and later as a mortgage loan originator.

Nancy and her husband, Glenn, now relish the role of grandparents to 8-year-old Owen.

LinkedIn

Kathy Swahn

Kathy Swahn, President Emeritus, The Drake House
Kathy Swahn

Kathy has resided in the North Fulton area for almost 45 years. She has watched the community evolve from what was “unincorporated Fulton County” to a six-city bustling suburban community. Her history has been characterized by a focus on children: she was a stay-at-home mother who raised two daughters, she spent years in leadership roles in school PTAs and Girl Scouts, the National Charity League, the North Fulton Council of PTAs, and she served as chair of the Superintendent’s Advisory Council.

Kathy transitioned back to work by jumping into the non-profit world. She joined the team at North Fulton Community Charities, running their Holiday Program, becoming Development Director and successfully managing the $3 million capital campaign for their Elkins Road location. Along the way, she also served on the DFACS Board and chaired the board of the Fulton County Continuum of Care for four years.

After having the opportunity to join in the Greater North Fulton Chamber of Commerce Leadership Program, Kathy was surrounded with a dynamic group of folks who worked to create The Drake House. Since 2004, she served as board chair for the first four years, executive director for nine years, and is now retired. Over those years, The Drake House served over 500 single mothers with over 1,000 children and grew the assets of the organization to over $4 million.

Kathy continues to serve The Drake House on the Advocacy Committee, along with her work for NFIN.

She spends much of her time traveling to the DC area, where her children and grandchildren reside.

LinkedIn

About North Fulton Voices

While North Fulton County is one of the most desirable places to live in the United States, the region faces a growing crisis: a severe shortage of housing options for middle-income employees, particularly essential workers such as first responders and teachers. Presented by the North Fulton Improvement Network, North Fulton Voices is the go-to source for in-depth analysis and discussion of missing middle housing and the livability challenges confronting North Fulton. Listen as we understand the implications of this problem, explore innovative solutions, and examine why providing these housing options is vital for North Fulton’s future. The show is sponsored and offered as a service to the community by John Ray Co. and the North Fulton affiliate of Business RadioX®.

Sponsor for North Fulton Voices: John Ray and Business RadioX – North Fulton

The North Fulton Voices show series is proudly sponsored by John Ray Co. and the North Fulton affiliate of Business RadioX®.

John Ray
John Ray

John Ray is a podcast show host and producer, and owns the North Fulton (Georgia) affiliate of Business RadioX®. John and his team work with B2B professionals to create and conduct their own podcast using The Generosity Mindset™ Method:  building and deepening relationships in a non-salesy way that translates into revenue for their business.

John also operates his own business advisory practice, Ray Business Advisors. John’s services include advising solopreneur and small professional services firms on their value, their positioning and business development, and their pricing. His clients are professionals who are selling their expertise, such as consultants, coaches, attorneys, CPAs, accountants and bookkeepers, marketing professionals, and other professional services practitioners.

John is the author of the #1 nationally best-selling book, The Generosity Mindset:  A Journey to Business Success by Raising Your Confidence, Value, and Prices.

John is the host of North Fulton Business Radio and The Price and Value Journey. North Fulton Business Radio, the longest-running podcast in the North Fulton region of Georgia, features a wide range of business and community leaders. The Price and Value Journey is devoted to solo and small firm professional services providers and covers issues such as pricing, value, and business development.

Website | LinkedIn

A Writer’s Path: Jordan O’Halloran, Author of Clean Up on Aisle Three, Talks About Her Hello, Self… Moment

by

Jordan O'Halloran
Hello, Self . . .
A Writer’s Path: Jordan O'Halloran, Author of Clean Up on Aisle Three, Talks About Her Hello, Self... Moment
Loading
/

Jordan O'Halloran

A Writer’s Path: Jordan O’Halloran, Author of Clean Up on Aisle Three, Talks About Her Hello, Self… Moment (Hello, Self… Episode 47)

In this episode of the Hello Self podcast, host Patricia Leonard interviewed Jordan O’Halloran, author of Clean Up on Aisle Three, and her Hello, Self… moment along her path to becoming a writer.

Jordan shared her journey from childhood aspirations of writing to exploring various careers before embracing her true calling as a writer. She discussed her debut young adult thriller Clean Up on Aisle Three and the inspiration behind its main character, Lucy McBride, who deals with bipolar disorder.

Jordan highlighted the importance of facing fears, the impact of joining a supportive writing community, and her continued ambition to inspire others through her work.

Hello, Self… is presented by Patricia Leonard & Associates  and produced by Arlia Hoffman in association with the North Fulton studio of Business RadioX®.

Jordan O’Halloran, Author of Clean Up on Aisle Three

Jordan O’Halloran, Author of Clean Up on Aisle Three
Jordan O’Halloran lives in beautiful lake county California and is constantly intrigued by nature.
When not day dreaming about the ocean or trees, you can find her writing, painting or napping with her beloved cat.
O’Halloran always had dreams of being a writer as a child, but inevitably chose careers of direct service.  Now, while finding her voice and purpose, she has made her way back to the written word.  Jordan is the self published writer of her first novel, ‘CLEAN UP ON ISLE THREE’ which is a young adult thriller that explores the inner world of main character, Lucy McBride.

Like Lucy, Jordan has had her share of mental health struggles; but does not allow those to define who she is.

Facebook | Instagram | TikTok | X

About Hello, Self…

Hello, Self… is a biweekly podcast focused on inspiring stories of turning dreams into reality. Join coach and author Patricia Leonard and her guests as they share life-changing Hello, Self… moments.

Hello, Self… is brought to you by Patricia Leonard & Associates and is based on the new book by Patricia Leonard, Hello, Self.., available here.

The show is produced by Arlia Hoffman in association with Business RadioX®. You can find this show on all the major podcast apps. The complete show archive is here.

Patricia Leonard, Host of Hello, Self…

Patricia Leonard, Host of Hello, Self…

Patricia Leonard is President of RUNWAY TO SUCCESS, a division of Patricia Leonard & Associates located in Nashville, TN.  She is a MESSAGE ARTIST speaker, career & business coach, author and magazine columnist.  Patricia consults with clients on leadership, empowerment, career management, entrepreneurship and the power of language.  Her work is focused on helping clients find their runway to success!

She has a professional background in management, human resources, corporate training, business consulting and talent development.   Patricia has worked with companies in the service, music, banking, manufacturing, publishing, warehousing, healthcare, academic, retail and financial industries, and has taught management classes as an adjunct professor.

Patricia has a degree in Human Resource Management, is certified as a Career Coach and Consulting Hypnotist and is MBTI qualified.

Her volunteer energies are focused on Women in Film and Television-Nashville, where she is a Board Vice President; Dress for Success as the Advisory Board President; and International Coaching Federation-Nashville where she held Board roles for several years.

Patricia is the author of Wearing High Heels in a Flip Flop World, BECOMING WOMAN…a journal of personal discovery, THE NOW, HOW & WOW of Success, Happenings, a full year calendar of inspirational messages and a spoken word album titled, I AM…

She enjoys songwriting, creating poetry and has written a one-woman show and artistic speech she performs titled Hello, Self…, about a woman in midlife reinventing herself, which led to her new book by the same name, available here.

On the personal side, Patricia, describes herself as a woman, lover of life, mother, grandmother, career professional and message artist; AND in that order!  Her goal is to continue inspiring others, of any age, to START NOW creating and expanding their Runway to Success.

She believes that life is a gift, the way we wrap it is our choice.

Connect with Patricia:

Website| LinkedIn | Facebook | Twitter | Instagram

The Quickest Way An Employer Can Build Trust, with Wendy Patel, HR Solutions Atlanta

by

Wendy Patel, HR Solutions Atlanta
North Fulton Studio
The Quickest Way An Employer Can Build Trust, with Wendy Patel, HR Solutions Atlanta
Loading
/

Wendy Patel, HR Solutions Atlanta

The Quickest Way An Employer Can Build Trust, with Wendy Patel, HR Solutions Atlanta

Wendy Patel: One of the quickest ways that a business owner can show trust is to admit their mistake, admit that they don’t have all the answers.

They, simply can say, Hey guys, I messed up yesterday when we did this project. I shouldn’t have done whatever it was. And let’s talk about that. So breaking down that wall by admitting they, that they don’t know the answer, they maybe didn’t handle a situation the way that they should have opens up for everybody else to say, yeah, okay, I don’t have to be perfect. I don’t have to live in fear of making a mistake.

So that, I think that’s number one, but doing it consistently. And these things that usually I recommend to my clients or something or things that are, they don’t cost any money, but they just have to be done consistently.

Listen to Wendy’s full ProfitSense with Bill McDermott interview here.

Wendy Patel, CEO/President, HR Solutions Atlanta

Wendy Patel is the founder and CEO of HR Solutions Atlanta.

HR Solutions Atlanta specializes in working with skilled trades industries including plumbing, janitorial, HVAC, construction, logistics and landscaping.

They provide recruiting, policy and procedure implementation, process and system automation, employee manuals and best practice recommendations to minimize risk and maximize productivity and employee engagement.

Website | Wendy’s LinkedIn

The “One Minute Interview” series is produced by John Ray and the North Fulton studio of Business RadioX® in Alpharetta. You can find the full archive of shows by following this link.

Renasant Bank has humble roots, starting in 1904 as a $100,000 bank in a Lee County, Mississippi, bakery. Since then, Renasant has grown to become one of the Southeast’s strongest financial institutions, with over $13 billion in assets and more than 190 banking, lending, wealth management, and financial services offices in Mississippi, Alabama, Tennessee, Georgia, and Florida. All of Renasant’s success stems from each of their banker’s commitment to investing in their communities as a way of better understanding the people they serve. At Renasant Bank, they understand you because they work and live alongside you every day.

The Odd Couple Roofing Specialists, Terry Lakritz and Christopher James, Emergency Roofing Solutions

by

The Odd Couple Roofing Specialists
North Fulton Business Radio
The Odd Couple Roofing Specialists, Terry Lakritz and Christopher James, Emergency Roofing Solutions
Loading
/

The Odd Couple Roofing Specialists

The Odd Couple Roofing Specialists, Terry Lakritz and Christopher James, Emergency Roofing Solutions (North Fulton Business Radio, Episode 780)

On this episode of North Fulton Business Radio, host John Ray welcomes Terry Lakritz and Christopher James, The Odd Couple Roofing Specialists. They discuss their unique approach to roofing services, emphasizing building strong community relationships and providing trustworthy, transparent service. Terry shares her own experience of seeking roofing help, which led to meeting Christopher and the two of them teaming up to become The Odd Couple Roofing Specialists. Christopher details the importance of proactive roof maintenance and the use of technology like drones for inspections. They also discuss the challenges of dealing with insurance claims and the critical role of customer trust and referrals in their business model. The episode underscores their commitment to being more than just a roofing company, focusing on customer care and community involvement.

John Ray is the host of North Fulton Business Radio. The show is recorded and produced from the North Fulton studio of Business RadioX® inside Renasant Bank in Alpharetta.

Terry Lakritz and Christopher James, The Odd Couple Roofing Specialists

The Odd Couple Roofing SpecialistsThe Odd Couple Roofing Specialists originated from an unexpected alliance between Christopher and Terry. Christopher, the roofing expert, initially connected with Terry as a client seeking roof replacement services. What started as a professional transaction quickly evolved into a friendship built on mutual trust and satisfaction. Terry, having experienced firsthand the exceptional quality of Christopher’s work, not only got a new roof but also became a passionate advocate for his services.

Recognizing the potential of their combined strengths, Christopher and Terry decided to form a partnership. Terry’s business insights and Christopher’s roofing skills proved to be a winning combination, leading to the establishment of The Odd Couple Roofing Specialists.

This unique collaboration embodies the fusion of technical expertise and strategic business acumen, setting them apart in the roofing industry.​

Website | Instagram | Facebook

Emergency Roofing Solutions

The Odd Couple Roofing Specialists partner with Emergency Roofing Solutions, a trusted roofing company serving Alpharetta, Georgia, and the surrounding areas. With a commitment to excellence and customer satisfaction, they provide comprehensive roofing services for both residential and commercial properties. The company’s experienced team offers 24/7 emergency services, ensuring that clients can receive prompt assistance whenever roofing issues arise.

Based in Alpharetta, Emergency Roofing Solutions extends its services to a wide area, covering a 120-mile radius around Atlanta. This extensive coverage allows them to cater to a diverse range of clients throughout the region. The company takes pride in its A+ Better Business Bureau Rating & Accreditation, which reflects its dedication to maintaining high standards of business practices and customer service.

Emergency Roofing Solutions specializes in various aspects of roofing, including new roof construction and repair work. They also assist clients with insurance claims related to roof damage, streamlining the process for property owners dealing with unexpected issues. Their expertise covers a wide range of roofing materials and styles, enabling them to address the unique needs of each client.

With a focus on quality workmanship, timely service, and customer satisfaction, Emergency Roofing Solutions has established itself as a reliable partner for all roofing needs in the greater Atlanta area. Whether it’s a minor repair or a complete roof replacement, their team is equipped to handle projects of all sizes with professionalism and expertise.

Topics Discussed in this Episode

00:00 Introduction and Welcome to North Fulton Business Radio
01:17 Meet the Odd Couple: Terry and Christopher
01:40 Terry’s Roofing Journey
04:37 Building Relationships in Roofing
07:39 Community Focus and Partnership
11:40 Roof Maintenance and Insurance Insights
17:33 Proactive Maintenance and Insurance Reporting
18:41 Legitimate Claims and Professional Roofers
20:41 Dealing with Door-to-Door Roofers
23:48 The Role of Drones in Roof Inspections
25:45 Success Stories and Client Testimonials
30:49 Commercial and Residential Roofing Services
31:43 Contact Information and Closing Remarks

Renasant Bank and Casa Nuova Italian Restaurant support North Fulton Business Radio

Renasant BankRenasant Bank has humble roots, starting in 1904 as a $100,000 bank in a Lee County, Mississippi, bakery. Since then, Renasant has become one of the Southeast’s strongest financial institutions, with over $13 billion in assets and more than 190 banking, lending, wealth management, and financial services offices in Mississippi, Alabama, Tennessee, Georgia, and Florida. All of Renasant’s success stems from each of their banker’s commitment to investing in their communities as a way of better understanding the people they serve. At Renasant Bank, they understand you because they work and live alongside you every day.

Casa Nuova Italian RestaurantCasa Nuova is a proud family-owned and operated restaurant, serving classic, authentic and traditional Italian cuisine and top tier hospitality since 1998.

Casa Nuova is a cook-to-order kitchen, serving traditional fare including pasta, chicken, seafood, veal, vegetarian and gluten-free options, plus daily specials. They are a farm-to-table establishment, meaning that in the summertime, they cultivate their own vegetables in their garden, steps away from the restaurant, including tomatoes, corn, peppers, zucchini, sunflowers and more!

Celebrating more than 25 years, Casa Nuova has become a true staple in the Alpharetta area, serving more than three generations of families, including friends old and new, visiting near and far from all over the metro Atlanta area and beyond.

Website | LinkedIn | Facebook | Instagram

About North Fulton Business Radio and host John Ray

With over 770 shows and having featured over 1,200 guests, North Fulton Business Radio is the longest-running podcast in the North Fulton area, covering business in our community like no one else. We are the undisputed “Voice of Business” in North Fulton!

The show welcomes a wide variety of business, non-profit, and community leaders to get the word out about the important work they’re doing to serve their market, their community, and their profession. There’s no discrimination based on company size, and there’s never any “pay to play.” North Fulton Business Radio supports and celebrates business by sharing positive business stories that traditional media ignore. Some media leans left. Some media leans right. We lean business.

John Ray, Business RadioX - North Fulton, and Owner, Ray Business Advisors
John Ray, Business RadioX – North Fulton, and Owner, Ray Business Advisors

John Ray is the host of North Fulton Business Radio. The show is recorded and produced from the North Fulton studio of Business RadioX® inside Renasant Bank in Alpharetta. You can find the full archive of shows by following this link. The show is available on all the major podcast apps, including Apple Podcasts, Spotify, Google, Amazon, iHeart Radio, and many others.

The studio address is 275 South Main Street, Alpharetta, GA 30009.

John Ray, The Generosity MindsetJohn Ray also operates his own business advisory practice. John’s services include advising solopreneurs and small professional services firms on their value, their positioning and business development, and their pricing. His clients are professionals who are selling their expertise, such as consultants, coaches, attorneys, CPAs, accountants and bookkeepers, marketing professionals, and other professional services practitioners.

John is the national bestselling author of The Generosity Mindset: A Journey to Business Success by Raising Your Confidence, Value, and Prices.

Diagnosing and Boosting B2B Revenue, with Keith Finger, Revenue Insights

by

Keith Finger, Revenue Insights
North Fulton Business Radio
Diagnosing and Boosting B2B Revenue, with Keith Finger, Revenue Insights
Loading
/

Keith Finger, Revenue Insights

Diagnosing and Boosting B2B Revenue, with Keith Finger, Revenue Insights (North Fulton Business Radio, Episode 779)

On this episode of North Fulton Business Radio, host John Ray interviews Keith Finger, CEO and founder of Revenue Insights. The discussion centers on the intricacies of revenue generation for B2B companies. Keith, with his extensive experience, explains how he acts as a “revenue detective” to help businesses identify and pull the right levers across marketing, sales, customer satisfaction, and employee engagement. Keith shares success stories, including his work with a real estate services firm and a manufacturing company, highlighting the importance of understanding revenue complexity and retention strategies. Keith also offers insights into employee engagement and how it impacts revenue.

John Ray is the host of North Fulton Business Radio. The show is recorded and produced from the North Fulton studio of Business RadioX® inside Renasant Bank in Alpharetta.

Keith Finger, Revenue Insights

Keith Finger, The Revenue Detective
Keith Finger, The Revenue Detective

Keith Finger is “The Revenue Detective.” He’s a business-to-business marketer and revenue generator who cut his teeth in the world of B2B tech and telecom product marketing and worked with customers on the ground in more than 20 countries.

Revenue Insights, Keith FingerAfter being a B2B fractional CMO for more than 15 years, Keith took a trip around the world, which had a profound impact on him. He became a life change and and career coach to help people live with authenticity.

More recently, Keith pivoted his CMO focus and started Revenue Insights, which helps B2B companies identify and fix areas in a company that are negatively impacting revenue.

Keith has traveled to nearly 60 countries.

Website | LinkedIn | Instagram

Topics Discussed in this Episode

00:00 Introduction and Welcome to North Fulton Business Radio
01:27 Meet Keith Finger from Revenue Insights
01:48 Keith’s Journey and Passion for Revenue Generation
04:06 Keith’s Favorite Travel Destinations
05:55 Understanding Revenue Insights and the Revenue Detective
08:46 Diagnosing Revenue Issues in B2B Companies
19:01 The Importance of Employee Engagement
26:39 Success Stories and Client Examples
28:54 Contact Information and Closing Remarks

About North Fulton Business Radio and host John Ray

With over 770 shows and having featured over 1,200 guests, North Fulton Business Radio is the longest-running podcast in the North Fulton area, covering business in our community like no one else. We are the undisputed “Voice of Business” in North Fulton!

The show welcomes a wide variety of business, non-profit, and community leaders to get the word out about the important work they’re doing to serve their market, their community, and their profession. There’s no discrimination based on company size, and there’s never any “pay to play.” North Fulton Business Radio supports and celebrates business by sharing positive business stories that traditional media ignore. Some media leans left. Some media leans right. We lean business.

John Ray, Business RadioX - North Fulton, and Owner, Ray Business Advisors
John Ray, Business RadioX – North Fulton, and Owner, Ray Business Advisors

John Ray is the host of North Fulton Business Radio. The show is recorded and produced from the North Fulton studio of Business RadioX® inside Renasant Bank in Alpharetta. You can find the full archive of shows by following this link. The show is available on all the major podcast apps, including Apple Podcasts, Spotify, Google, Amazon, iHeart Radio, and many others.

The studio address is 275 South Main Street, Alpharetta, GA 30009.

John Ray, The Generosity MindsetJohn Ray also operates his own business advisory practice. John’s services include advising solopreneurs and small professional services firms on their value, their positioning and business development, and their pricing. His clients are professionals who are selling their expertise, such as consultants, coaches, attorneys, CPAs, accountants and bookkeepers, marketing professionals, and other professional services practitioners.

John is the national bestselling author of The Generosity Mindset: A Journey to Business Success by Raising Your Confidence, Value, and Prices.

 

 

Our Mission

We help local business leaders get the word out about the important work they’re doing to serve their market, their community, and their profession.

We support and celebrate business by sharing positive business stories that traditional media ignores. Some media leans left. Some media leans right. We lean business.

Sponsor a Show

Build Relationships and Grow Your Business. Click here for more details.

Partner With Us

Discover More Here

Terms and Conditions
Privacy Policy

Connect with us

Want to keep up with the latest in pro-business news across the network? Follow us on social media for the latest stories!

Business RadioX® Headquarters
1000 Abernathy Rd. NE
Building 400, Suite L-10
Sandy Springs, GA 30328