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Alie Stewart, Ragana Creative

March 15, 2023 by John Ray

Ragana Creative
Hello, Self . . .
Alie Stewart, Ragana Creative
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Ragana Creative

Alie Stewart, Ragana Creative (Hello, Self… Episode 15)

On this episode of Hello, Self…, Patricia’s guest is Alie Stewart. Alie is an Emmy-nominated producer, consultant, and owner of Ragana Creative. She shares with Patricia the Hello, Self.. moments that changed her life, including reading Be Here Now by Ram Dass, her subsequent travels, and how she found her stride following her intuition. She and Patricia also talk about the culture differences locally and in other big cities, the value of the diversity in Nashville, and how that fuels expression and Alie’s work.

Don’t miss this wide-ranging conversation and where you can find her new upcoming show, Never Sent, on March 31st and April 2nd, 2023.

Hello, Self… is presented by Patricia Leonard & Associates  and produced by Arlia Hoffman in association with the North Fulton studio of Business RadioX®.

About Never Sent

Ragana Creative Presents NEVER SENT, an event celebrating the most important conversations we’ve never had.

Holding a residency at The Barbershop Theater, this storytelling format is a hot mic for folks to expose their truth through texts, emails or letters that they’ve never had the guts to send.

Inspired by formats like The Moth and Mortified; Never Sent is a simple design. It calls to the people of Nashville, asking if they have something to get off their chests. Reads and performances range from heartfelt to heavy, all with a healthy dose of humor. Hosted by its creator, Alie Stewart, and curated with 5 – 7 reads as well as 1- 3 special performances – this show promises to deliver something impactful. It’s home, The Barbershop Theater, is an intimate space seating 50 guests, the perfect size for a gathering of this nature.

Never Sent was created to build community through honoring individuality – forming a loophole for conversation and a stage where participants, sometimes unheard, can finally express themselves. “This all started when I was sitting around during the pandemic and had some extra time. I was going through my drafts on my phone and was extremely entertained” laughs Alie Stewart, creator of Never Sent and founder of the company behind it, Ragana Creative.

Event Info

Alie Stewart, Producer and Owner, Ragana Creative

Alie Stewart, Producer and Owner, Ragana Creative

Based out of Nashville, Alie is an Emmy-nominated producer, development director, event curator and consultant. She has a diverse background in TV and film production, tech media, talent relations and curating avant-garde events.

Her career has crossed multiple facets of the creative industry, beginning in film & TV production on the independent creators side. She then grew into collaborations with executives at some of medias most exciting production companies, agencies, and platforms like Netflix, Verizon, National Geographic and Microsoft.

After some important time experimenting on her own, Alie took what she knew in authentic storytelling and implemented those truths into uniquely formatted events. She now holds an event series titled Never Sent in Nashville and produces fundraisers, drag, comedy and other storytelling shows.

Alie grew up in a rural town of Southern California and has lived in San Francisco, New York, and Los Angeles. She has a loud laugh, an immense amount of respect and pride for a good outfit, and a cat named Boozy.

Website | LinkedIn | Instagram

About Hello, Self…

Hello, Self… is a biweekly podcast focused on inspiring stories of turning dreams into reality. Join coach and author Patricia Leonard and her guests as they share life-changing Hello, Self… moments.

Hello, Self… is brought to you by Patricia Leonard & Associates and is based on the new book by Patricia Leonard, Hello, Self.., available here.

The show is produced by Arlia Hoffman in association with Business RadioX®. You can find this show on all the major podcast apps. The complete show archive is here.

Patricia Leonard, Host of Hello, Self…

Patricia Leonard, Host of Hello, Self…

Patricia Leonard is President of RUNWAY TO SUCCESS, a division of Patricia Leonard & Associates located in Nashville, TN.  She is a MESSAGE ARTIST speaker, career & business coach, author and magazine columnist.  Patricia consults with clients on leadership, empowerment, career management, entrepreneurship and the power of language.  Her work is focused on helping clients find their runway to success!

She has a professional background in management, human resources, corporate training, business consulting and talent development.   Patricia has worked with companies in the service, music, banking, manufacturing, publishing, warehousing, healthcare, academic, retail and financial industries, and has taught management classes as an adjunct professor.

Patricia has a degree in Human Resource Management, is certified as a Career Coach and Consulting Hypnotist and is MBTI qualified.

Her volunteer energies are focused on Women in Film and Television-Nashville, where she is a Board Vice President; Dress for Success as the Advisory Board President; and International Coaching Federation-Nashville where she held Board roles for several years.

Patricia is the author of Wearing High Heels in a Flip Flop World, BECOMING WOMAN…a journal of personal discovery, THE NOW, HOW & WOW of Success, Happenings, a full year calendar of inspirational messages and a spoken word album titled, I AM…

She enjoys songwriting, creating poetry and has written a one-woman show and artistic speech she performs titled Hello, Self…, about a woman in midlife reinventing herself, which led to her new book by the same name, available here.

On the personal side, Patricia, describes herself as a woman, lover of life, mother, grandmother, career professional and message artist; AND in that order!  Her goal is to continue inspiring others, of any age, to START NOW creating and expanding their Runway to Success.

She believes that life is a gift, the way we wrap it is our choice.

Connect with Patricia:

Website| LinkedIn | Facebook | Twitter | Instagram

Tagged With: Alie Stewart, film, film production, Hello Self Moments, Hello Self Podcast, Hello Self..., Never Sent, Patricia Leonard, Patricia Leonard & Associates, producer, Ragana Creative, tv

Introduction to Executive Perspective

March 14, 2023 by John Ray

Executive-Perspective-Album-Final
Executive Perspective
Introduction to Executive Perspective
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Executive Perspective

Introduction to Executive Perspective 

Host Danny Vander Maten welcomes listeners to Executive Perspective with a glimpse of the guests he’ll feature from a wide range of sectors, including technology, finance, and healthcare, the issues and topics they will dive into, and more.

Executive Perspective is broadcast from the North Fulton studio of Business RadioX® inside Renasant Bank in Alpharetta.

About Executive Perspective

Executive-Perspective-Album-FinalExecutive Perspective features executives and business leaders from a wide variety of sectors. Host Danny Vander Maten and his guests cover industry trends, insights, challenges, success strategies and lessons learned.  Executive Perspective is underwritten and presented by Cresa. The show series is produced by the North Fulton studio of Business RadioX® and can be found on all the major podcast apps. A complete show archive is here.

Danny Vander Maten, Host of Executive Perspective

Danny Vander Maten, Vice President – Tenant Representation, Cresa, and Host of “Executive Perspective”

Danny joined Cresa in the Spring of 2016 and brought a diverse background with nearly 10 years of experience in finance, business operations, and strategy to his client’s real estate transactions.

At Cresa, Danny’s primary responsibilities include strategic planning, lease analysis, negotiations, and cost mitigation. As a registered Certified Public Accountant with an active license in the state of Georgia, Danny provides unique financial insight into every critical aspect of the transaction.

Cresa is the world’s most trusted occupier-centric commercial real estate firm. They strategize for the best possible results for occupiers everywhere. Cresa thinks beyond space. Partner without conflict. And apply their integrated expertise to make your business better.

Connect with Danny: LinkedIn | Twitter

Connect with Cresa: Website | LinkedIn | Facebook | Instagram | Twitter

 

Tagged With: business leaders, commercial real estate, CRESA, Danny Vander Maten, Executive Perspective, executives, industry insights, tenant representation

Jim Miller, CEO & Co-Founder, DutchCrafters Amish Furniture

March 13, 2023 by John Ray

Jim Miller, DutchCrafters Amish Furniture
North Fulton Business Radio
Jim Miller, CEO & Co-Founder, DutchCrafters Amish Furniture
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Jim Miller, DutchCrafters Amish Furniture

Jim Miller, CEO & Co-Founder, DutchCrafters Amish Furniture (North Fulton Business Radio, Episode 621)

On this edition of North Fulton Business Radio, Jim Miller, CEO and Co-Founder of DutchCrafters Furniture, joined host John Ray to discuss what makes DutchCrafters an industry disruptor, how they got started, what it was like to sell custom Amish furniture on the internet prior to the booming e-commerce industry we see today, why the company located a showcase store in Alpharetta, and much more.

North Fulton Business Radio is broadcast from the North Fulton studio of Business RadioX® inside Renasant Bank in Alpharetta.

DutchCrafters Amish Furniture

DutchCrafters is a niche retailer, selling more than 15,000 products on its Amish furniture website www.dutchcrafters.com. DutchCrafters Showrooms and Design Centers welcome customers in Sarasota, Fla. and Alpharetta, Ga. and in an outlet store in LaGrange, Ind. DutchCrafters was named to Newsweek’s prestigious Best Online Shops for 2021 and Fastest Growing Online Shops for 2022. The company has an A+ rating from the Better Business Bureau and was listed six times as one of the fastest-growing private companies in the United States, according to Inc. Magazine’s prestigious Inc. 5,000 List.

Website | LinkedIn | Facebook | Instagram | Twitter

Jim Miller, CEO & Co-Founder, DutchCrafters Amish Furniture

Jim Miller, CEO & Co-Founder, DutchCrafters Amish Furniture

Jim Miller is the Founder and CEO of JMX Brands, a Sarasota-based e-commerce company that he began with his wife Linse Miller, and Miao Xue in 2003. JMX Brands is a six-time Inc 5000 company, a Gulf Coast 500 company, and is recognized by Furniture Today as a leading e-tailer.

JMX Brands was recognized as a 2016 Florida Company to Watch by GROW FL and 2021 Medium Business of the Year by the Sarasota Chamber of Commerce. The company was named Best Place to Work by the Sarasota Herald-Tribune in 2020, 2021, and 2022 and by Furniture Today in 2021 and 2022.

The company’s flagship brand, DutchCrafters, is the largest e-commerce brand of Amish-made furniture – retailing products from more than 150 small American vendors and delivering throughout the United States and Canada. DutchCrafters is one of Newsweek’s Best Online Shops of 2021 and Fasted Growing Online Shops of 2022 and from his work, Jim received a Top Entrepreneur Award from the Business Observer in 2022.

Jim previously served as the founding director of Goshen College – Sarasota. Goshen College is a four-year, private, liberal arts college located in Goshen, Indiana. The Sarasota program offers baccalaureate degree completion in management, computer certifications, and personal enrichment courses.  In 1999, as the new director, Jim was recognized in Gulf Coast Business Review’s inaugural publication of “40 Under 40” – the region’s forty most promising leaders under age forty. Jim has taught management, organizational communication, and related courses in non-traditional programs at Goshen College and Eckerd College.

Jim was associate pastor at Bahia Vista Mennonite Church in Sarasota from 1993-1998. He served various roles in his congregation and with Southeast Mennonite Conference and the larger Mennonite Church. From 2011-13, he served as a bi-vocational pastor at Covenant Mennonite Fellowship in Sarasota. He continues to speak in various settings on issues of faith.

Jim earned a bachelor’s degree from Goshen College and a master’s degree in management in leadership and organizational development from the University of South Florida. In addition, he has studied at Anabaptist Mennonite Biblical Seminary, Eastern Mennonite University, and Bethel Theological Seminary.

Jim’s community service has been extensive. He has served in a variety of capacities, including aquatic rescue at Mote Marine Laboratories, youth basketball coach, and in directorships with Charis Center, Sarasota United for Responsibility and Equity, Sunnyside Properties, and as president of the Sunnyside Foundation.

LinkedIn

Questions and Topics

  • What makes DutchCrafters an industry disruptor?
  • Whose idea was it to pair custom Amish furniture with the internet and bring Amish furniture to homes and offices across America via the internet (prior to Facebook and the booming e-commerce industry we see today)?
  • What is something most people don’t know about you?
  • With showrooms in Sarasota, Florida, and Alpharetta, Georgia, and an outlet store in LaGrange, Indiana, what is next for JMX Brands / DutchCrafters?

North Fulton Business Radio is hosted by John Ray and broadcast and produced from the North Fulton studio of Business RadioX® inside Renasant Bank in Alpharetta. You can find the full archive of shows by following this link. The show is available on all the major podcast apps, including Apple Podcasts, Spotify, Google, Amazon, iHeart Radio, Stitcher, TuneIn, and others.

RenasantBank

 

Renasant Bank has humble roots, starting in 1904 as a $100,000 bank in a Lee County, Mississippi, bakery. Since then, Renasant has grown to become one of the Southeast’s strongest financial institutions with over $13 billion in assets and more than 190 banking, lending, wealth management, and financial services offices in Mississippi, Alabama, Tennessee, Georgia, and Florida. All of Renasant’s success stems from each of their banker’s commitment to investing in their communities as a way of better understanding the people they serve. At Renasant Bank, they understand you because they work and live alongside you every day.

Since 2000, Office Angels® has been restoring joy to the life of small business owners, enabling them to focus on what they do best. At the same time, we honor and support at-home experts who wish to continue working on an as-needed basis. Not a temp firm or a placement service, Office Angels matches a business owner’s support needs with Angels who have the talent and experience necessary to handle work that is essential to creating and maintaining a successful small business. Need help with administrative tasks, bookkeeping, marketing, presentations, workshops, speaking engagements, and more? Visit us at https://officeangels.us/.

Tagged With: Alpharetta, Amish, Amish Furniture, custom furniture, DutchCrafters Amish Furniture, Jim Miller, John Ray, North Fulton Business Radio X, North Fulton Radio, Office Angels, renasant bank

Mary Gowan, Dean of the Mike Cottrell College of Business at the University of North Georgia

March 13, 2023 by John Ray

Mary Gowan, University of North Georgia, Mike Cottrell College of Business
North Fulton Business Radio
Mary Gowan, Dean of the Mike Cottrell College of Business at the University of North Georgia
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Mary Gowan, University of North Georgia, Mike Cottrell College of Business

Mary Gowan, Dean of the Mike Cottrell College of Business at the University of North Georgia (North Fulton Business Radio, Episode 620)

On this edition of North Fulton Business Radio, Mary Gowan, Dean of the Mike Cottrell College of Business at the University of North Georgia,  joined host John Ray this thriving educational institution. Dean Gowan discussed ways the Cottrell College of Business contributes to regional workforce development, the new Cottrell Center for Business, Technology & Innovation on the Dahlonega campus, recent student wins in national competitions, the College’s course offerings in logistics, supply chain management, and fintech, the growth of the Cumming campus, the increase in demand for certificates, and much more.

North Fulton Business Radio is broadcast from the North Fulton studio of Business RadioX® inside Renasant Bank in Alpharetta.

University of North Georgia, Mike Cottrell College of Business

The Mike Cottrell College of Business serves business and technology students across all five UNG campuses and currently enrolls more than 20% of the entire UNG student body. The college prepares students to lead in the workplace and strengthen their communities through academic excellence, experiential learning, innovative teaching, as well as, entrepreneurial and ethical leadership development. Students learn the skills and expectations necessary to become strong and effective leaders in their future careers. In addition, the Mike Cottrell College of Business is a valued partner in regional economic development.

Website | LinkedIn | Facebook | Instagram | Learn About the Cottrell Center for Business, Technology & Innovation

Mary Gowan, Dean, University of North Georgia, Mike Cottrell College of Business

Mary Gowan, Dean, University of North Georgia, Mike Cottrell College of Business

Mary Gowan is dean of the Mike Cottrell College of Business and professor of management at the University of North Georgia. She previously served as business dean at James Madison University and at Elon University, and as Associate Dean at George Washington University.

Her Ph.D. is in business administration from the University of Georgia and her extensive teaching, research, and consulting experience focuses on human resource management and organizational behavior, and includes international teaching and research.

Mary is currently on the boards of the Southern Business Association of Administrators, Beta Gamma Sigma, and the North Georgia Community Foundation. Previously, she served as a board member of the Society for Human Resource Management Foundation, the Human Resource Division of the Academy of Management, the Southern Management Association, and a number of other nonprofit organizations.

Mary has also served on a number of journal editorial boards and published research focused on career transitions and related HR topics and has been published in the Academy of Management Journal, Journal of Applied Psychology, and numerous other HR-related journals.

LinkedIn

Questions and Topics

  • What are some of the ways UNG’s Mike Cottrell College of Business contributes to regional workforce development?
  • How is your new Cottrell Center for Business, Technology & Innovation helping the college better prepare students for their careers?
  • How have your logistics and supply chain management courses gained even further value in the current world of consistent supply chain issues?
  • How is UNG preparing students for careers in the emerging fintech and cybersecurity fields?
  • Can you talk about the importance of your MBA now being offered online so you can reach working professionals who want to further their education?
  • What bachelor’s degrees will you be offering on the Cumming Campus and online within the next two years?
  • What can you tell me about UNG’s partnership with the NSA to offer undergraduate and graduate certificates in compliance and ethics?
  • Can you talk about the role your TRUIST Center for Ethical Leadership and the Center for Entrepreneurship & Innovation play in educating your students and serving the community?

North Fulton Business Radio is hosted by John Ray and broadcast and produced from the North Fulton studio of Business RadioX® inside Renasant Bank in Alpharetta. You can find the full archive of shows by following this link. The show is available on all the major podcast apps, including Apple Podcasts, Spotify, Google, Amazon, iHeart Radio, Stitcher, TuneIn, and others.

RenasantBank

 

Renasant Bank has humble roots, starting in 1904 as a $100,000 bank in a Lee County, Mississippi, bakery. Since then, Renasant has grown to become one of the Southeast’s strongest financial institutions with over $13 billion in assets and more than 190 banking, lending, wealth management, and financial services offices in Mississippi, Alabama, Tennessee, Georgia, and Florida. All of Renasant’s success stems from each of their banker’s commitment to investing in their communities as a way of better understanding the people they serve. At Renasant Bank, they understand you because they work and live alongside you every day.

Since 2000, Office Angels® has been restoring joy to the life of small business owners, enabling them to focus on what they do best. At the same time, we honor and support at-home experts who wish to continue working on an as-needed basis. Not a temp firm or a placement service, Office Angels matches a business owner’s support needs with Angels who have the talent and experience necessary to handle work that is essential to creating and maintaining a successful small business. Need help with administrative tasks, bookkeeping, marketing, presentations, workshops, speaking engagements, and more? Visit us at https://officeangels.us/.

Tagged With: College of Business, Dean, John Ray, Mary Gowan, Mike Cottrell College of Business, North Fulton Business Radio X, North Fulton Radio, Office Angels, renasant bank, School of Business, UNG, University of North Georgia, University of North Georgia Mike Cottrell College of Business

Quick Tips for Time Well Spent: Take Control of Your Time

March 13, 2023 by John Ray

Take Control of Your Time
North Fulton Studio
Quick Tips for Time Well Spent: Take Control of Your Time
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Take Control of Your Time

Quick Tips for Time Well Spent: Take Control of Your Time

On this edition of Quick Tips for Time Well Spent, host Julie Hullett offers ways to take control of your time and manage your calendar.

Julie’s commentary was taken from this episode of Time Well Spent with Julie Hullett. 

Time Well Spent with Julie Hullett is presented by Julie Hullett Concierge, LLC and produced by the North Fulton studio of Business RadioX®.

About Time Well Spent

Time Well Spent with Julie Hullett features stories from busy professionals who have created more time to do what they love. Every other week, your host and personal concierge Julie Hullett speaks with entrepreneurs, community leaders, and influencers to answer the question: What would you do if you had more time?

The show is produced by the North Fulton studio of Business RadioX® and can be found on all the major podcast apps. The complete show archive is here.

Julie Hullett, Host of Time Well Spent with Julie Hullett

Julie Hullet, Host of Time Well Spent with Julie Hullett

Julie Hullett is the host of Time Well Spent with Julie Hullett.

Julie Hullett is a personal concierge and entrepreneur in Nashville, TN. She founded Julie Hullett Concierge, LLC in 2011 to give people their time back so they can do more of what they love. No stranger to big ideas and pursuing passions, Julie left corporate America to create her business. She capitalized on her skills—multi-tasking, attention to detail, and time management, to name a few—to build a successful business that gives back. Her clients enjoy ample free time. They’ve traveled more, spent more time with those they love, and have even created their own businesses.

Connect with Julie:

Website| LinkedIn | Instagram. Sign up to receive her newsletter.

 

Tagged With: calendar, Julie Hullett, Julie Hullett Concierge LLC, manage your calendar, personal concierge, Quick Tips for Time Well Spent, take control of your time, Time Well Spent

Courage In Ordinary Moments: Taking Small Steps Towards Big Dreams with Farah Ismail

March 13, 2023 by John Ray

Farah-Ismail-Inspiring-Women
Inspiring Women PodCast with Betty Collins
Courage In Ordinary Moments: Taking Small Steps Towards Big Dreams with Farah Ismail
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Courage In Ordinary Moments: Taking Small Steps Towards Big Dreams with Farah Ismail (Inspiring Women, Episode 54)

On this episode of Inspiring Women, Farah Ismail, founder of Interact Consulting, explains why courage is often most important in small, everyday moments, how she views failure as fuel for self-discovery, the power of learning in community, and much more.

The host of Inspiring Women is Betty Collins, and the show is presented by Brady Ware & Company.

Betty’s Show Notes

Farah Ismail, the founder of Interact Consulting, shares her journey to success and her fearless mindset.

Farah brings her fearless mindset and inspiring journey to the table, sharing her insights and experiences on how to live the life of your dreams. She guides listeners through the process of unlocking their courage and taking action, providing tips on forgiveness, planting new seeds, and finding someone else to enjoy the journey with. Farah encourages us to be brave enough to use our voice, bold enough to listen to our heart, and strong enough to make big changes in our life. Don’t miss this insightful conversation!

Learn how to make big changes in your life and be the master of your own destiny!

The Ultimate Coach

Interact Consulting

Farah’s books

Her coaching website

Facebook, YouTube and LinkedIn

Hosted by Betty Collins, CPA, and Director at Brady Ware and Company. Betty also serves as the Committee Chair for Empowering Women, and Director of the Brady Ware Women Initiative. Each episode is presented by Brady Ware and Company, committed to empowering women to go their distance in the workplace and at home.

For more information, go to the Resources page at Brady Ware and Company.

Remember to follow this podcast on Apple Podcasts and Google Podcasts.  And forward our podcast along to other Inspiring Women in your life.

TRANSCRIPT

[0:00:00] Betty Collins: So today on inspiring women this is a first for my podcast. I’ve been doing this for four years, this is year five and today I have my first international guest. So I am really excited. We’ve already been doing a lot of chatting but we got to get to this interview and you’re going to love, just love the energy that comes from her. Her name is Farah Ishmael and she’s an international ashley recognized facilitator, coach and speaker. She’s the founder of Interacting Consulting and she partners with entrepreneurs and leaders who find themselves frustrated imagine that. And unfulfilled despite outward signs of success. And when they work with her, they imagine their business. They craft a lucrative purpose driven enterprise that delivers more confidence, more connection, more revenue and more meaning. You’re just going to love this list, lady, I know you will. So welcome today and tell us just 2 seconds a little bit about yourself. I know we’re 18 hours difference in time, we talked about some Ohio connection but you can take 30 seconds to tell us a little bit about you.

[0:01:12] Farah Ismail: Thank you, Betty, it’s my pleasure to be here. Well, I’m thinking of what to tell you. Let me share that I used to introduce myself as fearless para and I think I have that fearless gene in me thanks to my parents who brought us up believing that we could have impossible things for breakfast. So there was no limits when I was growing up and of course that’s how I live my life. It’s really that limitless thinking and anything is possible. So I’m pretty fearless. But over this journey of dispute, thank God, life. And we had a series of rollercoasters and I would say that I’ve experienced the highs and the lows and I knew what fear is and I’m not fearless. I just realized that I fearless. I love it and that’s what I want to say. That to me, despite of the fear, it’s about taking inspired action and it comes through courage. So I would say I’m a courage catalyst.

[0:02:16] Betty Collins: There we go. I love it. See what I’m saying? It’s just going to be this way the whole time, I’m telling you. But our overall theme this year for the podcast is courage. And so can you tell us how courage showed up in your life?

[0:02:38] Farah Ismail: I think first, courage is something sometimes we think courage is really these big things but for me it’s ordinary day courage that I notice wherever I want to look. So I think if you start looking, you’ll find it everywhere. And for me, every day is an opportunity to perform a small act of courage. So it’s possible. For me, where it really showed up was at my deepest, lowest point. I think it was a personal story when I was I had a series of life changing incidents in my life that really came in the way of having a really successful marriage and I stayed stuck for a long time. And I kept telling myself that I was trying, but I think I was really not trusting myself that I could really take action to choose how I want to live my life after that. And I think it was that one day, and I think it’s a long time ago, I must tell you it was 2006. I can’t forget that moment. It was a summer, it was a morning when I woke up and I had this feeling that I actually looked at myself and I knew that this is it. And that feeling of choosing, trusting, choosing myself and deciding that I am not powerless, but I can actually choose to create the life I want to create. I think that required an immense deal of courage, that ability to just step out and take that tiny step. And I did that. And for me it might sound like a big thing, but I waited a long time. And that’s when I was able to walk away from an unhealthy relationship with a six year old daughter, a computer and nothing else.

[0:04:47] Farah Ismail: So I started my life from scratch. And I can tell you I was afraid. I was scared I had lost all my confidence, but I had this immense belief that I could make it. And I just told myself I could do it. I had it inside of me very all this while. That’s how I was when I was younger and until I came to that moment in life. And I just find that all of us have this inside of us. Sometimes we lose sight of it. And I think when I gave shone a light to that and decided to do things like even asking for help, even that is an act of courage. And that is where it all started. And I would say that after that, I reframed everything in my mind. Things like when I felt that, oh my God, my marriage is a failure and that I reframed it as it is a metamorphosis. This is what I’m doing to write a new chapter. So I think it was all those little things every time. I kept telling myself I’m alone and trying to stay stuck and trying to do everything like a superwoman.

[0:06:07] Farah Ismail: But when I shifted that, it required a lot of courage to seek support. And I had lots of it. I just was not allowing it inside my life. So I would say that I think courage showed up in many ways, but it can be with small things as well. It could be speaking up. Speaking up from your heart is also a big thing. Being vulnerable is another big thing.

[0:06:34] Betty Collins: Yeah, every day the ordinary. There’s courage all day long. And I like how you say you got to sometimes just start looking for it and you’ll find it. One of my favorite movies is Julia Roberts and it’s eat, love and prayer in some of those orders. But eat, love and pray is what I think it is. One of the moments in the movie, she said, I just want to slip away from the life I created. I had every part of creating every part of this life, but I want to slip away from it. And she finally had the courage to do it, and a lot of women don’t. So it doesn’t mean you’re terrible and you’re not courageous, but man, choose the courage path with it, just like you did. We all have the AHA moments in some areas that are major, right? But good for you. My goodness, courage showed up. I’m so glad. I’m sure you haven’t looked back. I’m sure you just continue to look forward.

[0:07:33] Betty Collins: So that’s awesome.

[0:07:35] Farah Ismail: Let me just add something there. I just want to share this for anyone who’s listening, that I shared that big moment right then. There were other moments as well, so you knew you it’s something. It’s like swimming. You need to swim to learn swimming. It’s by couraging. So it’s like one step at a time. And it’s not like the big thing I spoke. There were smaller things I did to reach there. And I just know that when you actually tap into these reserves that you have, it’s a muscle. We continue building it, but I just think it’s about making that tiny move, like stepping outside and finding something that will help you to try something else. Take a small risk. That’s where it lies. I think it lies in the gap between your thought and your action. You can choose it.

[0:08:33] Betty Collins: There absolutely great insight. Just wonderful. Courage is like a muscle. You got to work out to build it right? You got to practice. And it’s not always easy. And sometimes taking the little steps can be just as hard as the big one. But at least you’re taking it, right? At least you’ve got courage. You’re putting it out there. You’re doing it. So that I mean, great answer to the question, but what would you say is the book that transformed your life and business?

[0:09:12] Farah Ismail: I had a really interesting opportunity to write a book inspired by a book that changed my life. And so I wrote a book. So I have it right here. It’s called The Book I Read. And it is one chapter which is based on a book that changed my life. And I want to share that. I just shared the story of how I came out of these tough moments and then I continued to believe that I am a superwoman, that I needed to be perfect, perfect mom, because I really wanted to not make any mistakes. I wanted to be very courageous in my business. And what I was doing in that is in this quest for being this perfect without making any mistakes, et cetera, I realized that I was really numbing myself with a lot of things. I was really putting on a lot of armors. And while you would see me as really coming out strongly out of a tough experience, rising standing up tall with lots of self respect and living a life that anybody would see, wow, just look at her. I was again going into this paraly of trying to be very like the super, super woman until I had the opportunity to read a book of Dr. Brene Brown. It was dare to lead. And I must say that I had a partner in this journey who I met in Hong Kong.

[0:10:59] Farah Ismail: And we both realized that we had some amazing vision for creating something for women leaders and we took a year to live the work of Brene Brown. So this whole book and the course that we did on there to lead, we actually lived it ourselves. So I can say that the book that transformed me was Brene Brown’s book, which then helped me to become vulnerable, that then helped me to really deal with grief. I mean, I had thought I should hide my grief of losing a child. I lost a child in the beginning and there was all these things that I was hiding. And then I realized that who I am is becoming, is the one who is going to choose to be comfortable with being authentic. And that’s when I started doing all this work. And of course this took off as many armors as I can. So the book really helped me to create the kind of work that I do to show up authentically and to also help others to do that. And I just am very passionate about that. But I do want to add one more thing. This book helps me in living my life. And there’s the book that is changing my life right now. And I love to share the name. It’s called The Ultimate Coach and it’s by Amy Harterson and Alan V. Thompson

[0:12:40] Farah Ismail: It’s a book about who you are being. And it’s such a powerful book because you don’t read it about the number one ultimate coach in the world. Who’s Steve Artisan. You don’t read it about him. You read it about you. So in the book you find yourself, you find your aspirational self. And it’s changing who I am this year because I can choose. It’s not about what I want to do, it’s who I want to be. And the being is everything. So I want to say that that’s the second book that’s changed my life and also changing how I’m going to operate and I’m continuing to get transformed by it.

[0:13:25] Betty Collins: Well, we definitely want to get those books. We’ll get them to our readers, our listeners, excuse me, so that we can make sure that they are tapping into that. I’m a huge reader. Love to read, love other perspectives. Because sometimes you just need to get in someone else’s brain, right? You need to see what they’re thinking to help you be able to do it on your terms, not theirs. The book, though, that you wrote, the chapter, and can you put that up again? Because I want readers to see that as well. The book that transformed me, is that what it’s called?

[0:13:58] Farah Ismail: Yeah. I’d be happy to share that. Of course, you can download this on my website, which is https://www.coachfarah.com/ There are two books that I’ve written, and one of the books that is my favorite is very short read, but it was very powerful. Read it’s. Five Secrets of What You know, really helped me to be daring and being unstoppable in my business and my life. So I share five things that really serve me every day. And I would say that it’s such a beautiful read, and I’ve created some small what can I say? Some creative exercises. So you would actually do that for yourself. And I would say that I’m hoping that it will inspire you for the next step of your journey, wherever you are.

[0:14:48] Betty Collins: Okay. We will make sure we get those things out when we definitely have this podcast loaded, because we all can support each other. And one of those ways is, hey, read this or do this or try this. Right now, you work with entrepreneurs. Entrepreneurs are my favorite, and I just love the marketplace. I love the economy. I love it when people can take an idea and a passion to make it into reality. But it’s a lot of work to be an entrepreneur. It takes a lot to be a leader. So one of the things that in the last, certainly ten to 15 years is everyone’s got coaches, right? Okay. And they needed them. It’s a huge thing, especially when you want to go to new levels. But tell me more about your group coaching program.

[0:15:39] Farah Ismail: So I love coaching because I love to be a catalyst for change, and there are opportunities to do one on one coaching. However, learning in community is very powerful, and it happened during the pandemic when I created a group coaching program called Courage to Sew. Of course, you know now that the theme will be Courage, because I believe that we can’t become what we need to by remaining what we are. And so I created this exclusive. It’s my signature program, which was really helped at that point. It was only for women, women leaders, women entrepreneurs, women changemakers to help them unlock courage and really write a new chapter of their life and be braveful and purposeful. When I started, it was a short six week program, and now I have created it into a three month program and a twelve week program in which I would say that this program is for you if you are here for transformation and not information. You enjoy breaking the status quo and are willing to take action, and you’re willing to really test new things in your life, sometimes creating the impossible. So I find that this program is very powerful and the women who went through this created some quantum leaps in their life and shifted incredibly because they had an opportunity to really have a huge self discovery and a clarity of direction and understanding their personal power. So I would use two things that is really leading from within and then also looking at how you create that impact in the world. So it’s a very structured but very creative program that pushes you. And so if you can’t handle being uncomfortable, this is not for you. If you want to know one, two, three steps to follow, well, you know, this is going to surprise you. And if you’re unwilling to go deep and this is not for you. So I find that I normally have one cohort a year and I do it once because the rest of my time is really doing it’s quite full.

[0:18:07] Farah Ismail: So I’m actually launching the 2023 Cohort in March. Okay? And so, yes, I’ll be happy to share the link if anybody wants to have a conversation with me to get to know more about it. But it’s something that I would say has impacted many women and I love it as well.

[0:18:27] Betty Collins: Anytime we can get resources to help and have great outcomes right, and impact that we want to do it, we want to tap into it. I mean, you could tap into a lot of things, but what’s great about not great about a pandemic, but I will say during the pandemic, I used to do everything with my podcast locally, right? Then people were like, I need to get on the air somewhere. And podcast became this massive thing. It was already a big thing. And so I always like being in person, but I found myself that I can do online things like this and still get a lot out of it. It still comes down to what you want to do and do you want to go dig deep? I like that. If you don’t want to dig deep, don’t do this course, right? But you’re going to launch it tomorrow. Okay.

[0:19:17] Farah Ismail: If you want to create the impossible, this is where you should be because you don’t want to have any limits. So you have a beautiful community to be actually doing it as well. And I love coaching people to get there. Yeah, create that life coaching.

[0:19:32] Betty Collins: And I’ve done it various times in my career and generally it’s because there’s a want, but it always results in something because there’s a want and desire to coach. You have to want to be coached, right? And you have to want to be teachable taught. But it sounds like a really great thing. A lot of good things came out of COVID in one of those, which things like this, right? So let’s move a little bit to something a little more personal property. But what is the failure story that you would be comfortable sharing with us today?

[0:20:11] Farah Ismail: Well, firstly, it’s how I look at failure. I have a lot of stories of where I have failed personally and professionally. I look at failure as an opportunity for me to see it as fuel something that’s used me to take a pause and see what is really happening in my life then. And I think for me this is really personal because I recently discovered that a lot of times I was judging myself and I was judging myself for something like, okay, so I must give you a back story that I truly enjoy having unhurried moments, me time. So creating that space for myself and creating boundaries, I really like that. And sometimes I find that in my family or in my closed circles, others are extending themselves so much that I feel like I judge myself for choosing myself, right? So I was really beating myself up and I didn’t realize that it was a nap. It was playing so deeply in my mind that I was judging myself like someone who is not available for family at times and I was feeling inadequate at times. Like I’m not like the others, they live overseas and they’re more available to my parents on the call. So I would play all these games in my head and it really took me down and in a way that I would probably not choose to create that spaciousness for myself and try to be different from who I am. And I think that the day I realized that I was doing some really deep work with a coach when he asked me to forgive myself for judging myself and to write down all the ways in which I judge myself and to forgive myself for that. And once I drove all that and I realized if I was the truth is. So when I was looking at one statement and I was changing that to what’s the truth there? Because you really have to dig deeper to see what’s happening because otherwise you’ll continue doing the same thing. And that’s when I really figured out that when I dug deeper that the truth is I reimagine renew myself powerfully every day, every week, whenever I need that.

[0:22:59] Farah Ismail: And that’s when I own that I stopped judging myself. So I want to say that my failure is for this long, not realizing that forgiveness is such a big thing. When you learn to forgive yourself, you just leave that old version, all the narratives and you just choose to be the most powerful version of yourself. So today no one is worthy of my judgment, even myself. And all everybody is worthy of is my love and my respect. And when I keep that foremost and that I renew myself every day, I don’t feel that sense of blame, shame, et cetera. So I want to say that that work I did for a long time, I felt like I was failing my family. Of course I found an antidote. So I wanted to say, it’s very personal, it’s very deep work, but it can be done.

[0:23:58] Betty Collins: I love the way you say that. I found the antidote. That’s a great way to say that. I have a really good friend and her two kids are in their 20s in that adult. They’ve launched, they’ve done their thing. And so she was telling me the day she said yeah, she said, yeah, she’s getting her MBA right now. I said, oh, and what? She goes in life, she’s falling down and she’s learning how to get up right now. And I thought, she goes, she’s had a big failure, she had a big fall, but she’s going to learn. And I thought, how a great way to describe it, right? But at least she’s getting up. It sounds up, but the antidote, I like that. Find the antidote. The other thing I think of, as you were talking, you said, you know, the conversations in my head. And I tell women, if you want to get more sleep, then start getting the conversations out of your head, which means you’ve got to confront something or you’ve got to get in there and go, hey, why am I having these conversations in my head?

[0:24:57] Betty Collins: Like, you, I think I’m a failure, I must be a failure. You’re always having that conversation with, you right, if we want to get more sleep, we got to quit having conversations at two in the morning.

[0:25:08] Farah Ismail: I want to add something that’s beautiful, what you said. Yes, we have the power to plant the seed. So if I say I’m inadequate, I’m planting that seed, who am I going to be inadequate if I plant the seed? And I chose who I am going to be, that’s what I’m creating. So I can create myself every day. So who I’m being is really important. So if I tell myself all these things, that’s what I’m going to get, right? That’s the tree which is going to bloom. So I would say that, really think, get rid of all those stories and plant new seeds and that’s what you want to do.

[0:25:50] Betty Collins: That’s a great way to say it. So, audience, are you listening? Women, are you listing? This is good stuff. This is stuff that you couldn’t really apply. So what do you feel like your year and beyond looks like? We’re in 2023. It’s time we keep going. We keep saying, well, we got through this, we got through that. But how do you see your year and how are you going to go forward?

[0:26:21] Farah Ismail: Thank you. I love that question. 2022, I started the year by saying I’m going to fall in love with disruption. And what I did over the year was I disrupted myself many times. I disrupted my thinking, my beliefs, what I was doing. I disrupted and started speaking. I just wanted to disrupt myself and try new things as well. So this year, as I started. Of course, I’m being a loving disruptor in my life, but what I’m choosing this year is a word called which is freedom. Just freedom to create from the space of abundance, freedom to be me, freedom to coach in a way that there’s huge impact. I just choose the word freedom. And this year is very exciting for me because I am, of course, stepping into a space when I am creating new programs of the year, creating who I want to choose to work with, just becoming a lot more clearer and of course, speaking all across the world. So I’m hoping to see you in Ohio sometime. But the year is exciting because I’m stepping into really having intentional creating my legacy. So I turned 58.

[0:27:56] Farah Ismail: I just turned 58 and I always think about what am I going to leave for my beautiful 23 year old and for the people I love. So a lot of the creation this year is to be in that very beautiful space of creating for your legacy and impacting the world in a much, much bigger way. So I want to say that I’m in a very creative space. Thank you for asking, Betty.

[0:28:24] Betty Collins: I’m turning 60 this year. So I’ve been thinking a lot about legacy and how do I want to I’m not saying end a career, but transition into different things, right. That I feel like can be something that people will go, yeah, that’s amazing because I tell my kids all the time, my legacy is not going to be a bank account for you. My legacy is really going to be hopefully you will continue and follow the generations to come of what I have taught you and what my parents taught you. And they’re great because they want to just experience things that’s that generation. Right. We just want the experience. But I love the way, though, you say I’m creating, but I really like I fell in love with disruption that I’m going to think about for why I really like that thing. But I do want to end with this question with you. What are the things that I was so attracted to? Your LinkedIn, I believe it’s on your LinkedIn. I just thought this quote and it’s just played in my mind, but you say, who am I to do this? And I think your coach asked you that, who am I to do this? And I thought, what a great question. Because the first response should be, why not?

[0:29:50] Betty Collins: Why not am I to do this? Right? You have such great answers, though, and such a great insight. But I love the question. I want to end with it because I want women to think about who am I to do this today? So can we kind of end with something about that?

[0:30:08] Farah Ismail: Yeah. First of all, I want to say thank you for looking at my LinkedIn. That’s where I like to spend some time and realize that that’s a space that you can also impact a lot of people by showing up as you are. So that question, and I want to say that when you reflect on something, take action. So when I actually reflected on that question, I wrote it down and then I said, oh, my God, I have to share this. Otherwise if I keep it to myself, I’m not going to be able to touch someone’s life. So today when you share this, it makes me feel like it’s so important to show up. I think I would say that one thing that is like my GPS and my compass is to be brave enough to use your voice, bold enough to listen to your heart and strong enough to live a life of your dreams. So when you hold on to that and you also choose to find someone, don’t do it alone. Do it with someone. Have someone who’s there with you. Enjoy that journey. That’s really where you get your fulfillment. So look where your path is. Are you enjoying it?

[0:31:40] Farah Ismail: What would you really need, what you need to be this year to create a life of courage, a life that you want to lead, which is extraordinary? Just ask yourself that, stay with that, and I think you will find some answers.

[0:31:58] Betty Collins: We need courage right now. We need tons of it. We need people to be courageous, especially women. Well, it has been such a pleasure to talk with you today and have just some discussion. And I would really to the audience, I’m going to spell her name out, but it’s all on the show notes. But it’s F-A-R-A-H. Farah is spelled I-S-M-A-I-L. If you Google that name, you will find amazing things about this woman that you really can learn from, I can tell you. But I appreciate you being I appreciate you taking the time. I appreciate that you’re 18 hours either behind or ahead. I don’t know which one it is and that you’re with us today. So I know that my audience will go away today feeling good and be challenged. So thank you so much.

[0:32:49] Farah Ismail: Betty, it’s been a pleasure talking to you and kudos to you for having your first international.

[0:33:00] Betty Collins: All right, have a great day. Thank you so much.

[0:33:03] Farah Ismail: Thank you.

[0:33:04] Betty Collins: Bye. Okay, so what we will do is we will get with you on when this is going to be, when we’re going to do this and you’ll hit you here. I think I probably will tell the producer.

Tagged With: Betty Collins, Courage, Farah Ismail, Inspiring Women, Interacting Consulting

Roswell Program of Path to Shine

March 10, 2023 by John Ray

North Fulton Business Radio
North Fulton Business Radio
Roswell Program of Path to Shine
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The Roswell Program of Path To Shine, Inc. (North Fulton Business Radio, Episode 619)

North Fulton Business Radio Host John Ray went on the road to visit the children and mentors of the Roswell program of Path to Shine, an after-school mentoring and tutoring program for children at Mimosa Elementary School. John was joined by Judith Windsor, Program Director, who discussed the children they serve, the results which come from their mentorship model, how interested individuals can become a mentor, and more. John also interviewed children in the program, including Javier, Kayden, Karla, Inielka, Lia, Asia, Mia, Candler, Andy, Kathryn, Diego, Jesus, Matthew, and Ross.

North Fulton Business Radio is produced and broadcast by the North Fulton studio of Business RadioX® inside Renasant Bank in Alpharetta.

Path To Shine, Inc.

Path To Shine®, Inc. is a mentoring and tutoring program for elementary school children in North and Middle Georgia.

Its purpose is to provide academic and social support to encourage children to thrive in school and build self-confidence to achieve their dreams.

PTS’s success stems from its principles to maintain a ratio of no more than one Mentor to two students, to have a flexible structure that adapts to each local community, and to consistently seek collaboration with other organizations.

Website | Instagram | LinkedIn | Facebook

 

North Fulton Business Radio is hosted by John Ray and broadcast and produced from the North Fulton studio of Business RadioX® inside Renasant Bank in Alpharetta. You can find the full archive of shows by following this link. The show is available on all the major podcast apps, including Apple Podcasts, Spotify, Google, Amazon, iHeart Radio, Stitcher, TuneIn, and others.

RenasantBank

Renasant Bank has humble roots, starting in 1904 as a $100,000 bank in a Lee County, Mississippi, bakery. Since then, Renasant has grown to become one of the Southeast’s strongest financial institutions with over $13 billion in assets and more than 190 banking, lending, wealth management and financial services offices in Mississippi, Alabama, Tennessee, Georgia, and Florida. All of Renasant’s success stems from each of their bankers’ commitment to investing in their communities as a way of better understanding the people they serve. At Renasant Bank, they understand you because they work and live alongside you every day.

Since 2000, Office Angels® has been restoring joy to the life of small business owners, enabling them to focus on what they do best. At the same time, we honor and support at-home experts who wish to continue working on an as-needed basis. Not a temp firm or a placement service, Office Angels matches a business owner’s support needs with Angels who have the talent and experience necessary to handle work that is essential to creating and maintaining a successful small business. Need help with administrative tasks, bookkeeping, marketing, presentations, workshops, speaking engagements, and more? Visit us at https://officeangels.us/.

Tagged With: after school care, children, mentoring, Mentors, Mimosa Elementary School, Non Profit, Path to Shine, Roswell, roswell ga, tutoring

Mark Beal, Instead of Flowers

March 10, 2023 by John Ray

Mark Beal, Instead of Flowers
North Fulton Studio
Mark Beal, Instead of Flowers
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Mark Beal, Instead of Flowers

Mark Beal, Instead of Flowers (ProfitSense with Bill McDermott, Episode 43)

On this episode of ProfitSense, host Bill McDermott welcomed Mark Beal, CEO of Instead of Flowers. Mark discussed the story behind Instead of Flowers and how he came into his role, what makes Instead of Flowers unique, who his typical customers are, why a gifted meal from Instead of Flowers is received with such joy, and much more. Bill ended the show by talking about time management and delegation.

ProfitSense with Bill McDermott is produced and broadcast by the North Fulton Studio of Business RadioX® in Alpharetta.

Instead of Flowers

For over 20 years, Instead of Flowers has elevated the art of gift-giving by delivering kindness from our kitchen. Our gourmet meals are the perfect way to celebrate life’s most special moments. Each delicious dinner is carefully curated by our culinary team with the freshest of ingredients, made to order just for you to enjoy in the comfort of your home. From the moment the meal arrives, the experience begins with the perfect packaging, personalized note, and easy, heat-and-eat serving instructions. Our meals are guaranteed to make your day just a little bit better.

It is our promise that each meal will truly matter to the person who receives it. We are not only delivering dinner; we are delivering the gift of time around the table with the people that matter the most. Let us do the cooking – it’s the thought that counts!

Instead of Flowers is the perfect way to celebrate life’s most memorable moments or simply show you care! Honor parents who just brought home a new baby. Make moving into a new home even easier. Say Happy Birthday or Happy Anniversary. Offer sympathy during a challenging time. Lend support through medical hardship. Say Thank You. Send a gift for no other reason than “just because.” There is always a reason to send a meaningful meal, made with love.

Website | Facebook | Twitter | Instagram | LinkedIn

Mark Beal, CEO, Instead of Flowers

Mark Beal, CEO, Instead of Flowers

Mark Beal is the CEO and co-owner of Instead of Flowers. He leads the company in its 25th year, working to grow an established and respected company to serve more households and new markets.

Mark started as a customer of Instead of Flowers, having gifted gourmet meals countless times as a financial advisor. He brings that level of service and relationships to the company and its team.

LinkedIn

 

About ProfitSense and Your Host, Bill McDermott

Bill McDermott
Bill McDermott

ProfitSense with Bill McDermott dives into the stories behind some of Atlanta’s successful businesses and business owners and the professionals that advise them. This show helps local business leaders get the word out about the important work they’re doing to serve their market, their community, and their profession. The show is presented by McDermott Financial Solutions. McDermott Financial helps business owners improve cash flow and profitability, find financing, break through barriers to expansion, and financially prepare to exit their business. The show archive can be found at profitsenseradio.com.

Bill McDermott is the Founder and CEO of McDermott Financial Solutions. When business owners want to increase their profitability, they don’t have the expertise to know where to start or what to do. Bill leverages his knowledge and relationships from 32 years as a banker to identify the hurdles getting in the way and create a plan to deliver profitability they never thought possible.

Bill currently serves as Treasurer for the Atlanta Executive Forum and has held previous positions as a board member for the Kennesaw State University Entrepreneurship Center and Gwinnett Habitat for Humanity and Treasurer for CEO NetWeavers. Bill is a graduate of Wake Forest University and he and his wife, Martha have called Atlanta home for over 40 years. Outside of work, Bill enjoys golf, traveling, and gardening.

Connect with Bill on LinkedIn and Twitter and follow McDermott Financial Solutions on LinkedIn.

Tagged With: Bill McDermott, gift-giving, Gourmet Meals, Instead of Flowers, Mark Beal, profitability, profitability coach, Profitability Coach Bill McDermott, ProfitSense, ProfitSense with Bill McDermott, The Profitability Coach

EEOC Guidance on Hearing Impaired Applicants and Employees

March 10, 2023 by John Ray

EEOC Guidance on Hearing Impaired Applicants and Employees
Advisory Insights Podcast
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EEOC Guidance on Hearing Impaired Applicants and Employees

EEOC Guidance on Hearing Impaired Applicants and Employees (Advisory Insights Podcast, Episode 34)

On this episode of Advisory Insights, Stuart Oberman of Oberman Law Firm discussed the EEOC’s guidance on how employers must deal with hearing impaired job candidates and employees. The EEOC is looking at modifications which should be made during the job application and interview process, as well as providing reasonable accommodations once they are hired. Safety concerns must also be considered when making decisions about accommodations.

Advisory Insights is presented by Oberman Law Firm and produced by the North Fulton studio of Business RadioX®. The series can be found on all the major podcast apps. You can find the complete show archive here.

TRANSCRIPT

Intro: [00:00:01] Broadcasting from the Studios of Business RadioX, it’s time for Advisory Insights. Brought to you by Oberman Law Firm, serving clients nationwide with tailored service and exceptional results. Now, here’s your host.

Stuart Oberman: [00:00:20] And welcome everyone to Advisory Insights Podcast. Stuart Oberman here, your host. All right. We’re going to be off and running with some more federal regulation. You’ve got to love these, guys. So, a little known and little talked about guidance here, in January of 2023, the EEOC issued extensive guidance as to what is considered and what employers must do regarding hearing impaired workers and employees.

Stuart Oberman: [00:00:58] So, the EEOC in their published guidance updated the Americans with Disabilities Act, which is quite extensive, which contains information about how the law applies to job applicants and employees who may be hearing impaired, such as deaf, hard of hearing, or have other hearing conditions. Now, this is extremely broad because this particular guidance – which is quite extensive, I might add. I’ve had a chance to review this – is regarding applicants and employees.

Stuart Oberman: [00:01:36] And before we jump into what this is, I want to give an up to date scenario. So, in good faith, you should never put on your application any kind of disability issues, do you have this disability, do you have that disability, are you hearing impaired, those kind of things. That’s an absolute no, no.

Stuart Oberman: [00:02:00] But what do you do if you have an applicant that comes in, extremely qualified on paper, you love this applicant. And then, all of a sudden they’re meeting with you and H.R. people, whatever it is, and you discover that they’ve got a hearing impairment, either they’re deaf, using sign language, or they’re extremely hard of hearing. What do you do?

Stuart Oberman: [00:02:24] There’s a million scenarios that will pop through your mind during that interview. Do you cancel the interview? Do you have that interview only for five minutes knowing you’re not going to hire that candidate for whatever reason? Or do you reschedule that interview and give a good faith interview with an interpreter, if needed, or some kind of software that will assist that applicant with the interview. Or what if you discover you have an employee that’s hearing impaired? What accommodations do you make for that particular employee?

Stuart Oberman: [00:03:08] Look, life happens. You know, things happen. People become blind. People become deaf. They have hard of hearing. I mean, we’re talking about disabilities here. And what do you do? Do you have a mechanism in place for that? Do you have a policy in place? How do you deal with that? These are critical questions.

Stuart Oberman: [00:03:23] So, in the EEOC’s guidance, they answer questions regarding pre and post job offer inquiries, technologies that may enable free or low costs or reasonable accommodations. You know, and you can’t put a dollar amount on this. You can’t say, “Well, I want the cheapest software I can find to accommodate that employee.” You can’t do that. What are the safety concerns regarding this employee? And what are new and potentially updated scenarios? Again, I just gave you some scenarios. But these are much more broader scenarios of potential discrimination that address, again, in this guidance, technologies such as video conferencing software.

Stuart Oberman: [00:04:15] So, here’s a great example. In the world of video conferencing – I don’t want to mention any bigger names or whatever it is. We all know who they are – we all know that remote changed the world and you have video conferencing technology. Are you adapting that technology to employees that have certain potential disabilities or impairments? How are you addressing that on a job interview, where you don’t want that candidate to come in for whatever reason? Let’s say, you want to do a 5 minute, 10 minute, 15 minute interview over a network video conferencing system, how do you handle that? When you get on an interview and you discover that the applicant has a hearing impairment or disability, how do you handle that?

Stuart Oberman: [00:05:03] I think you’ve got to have policies in place. I think you’ve got to have hiring policies in place for this. I think you have to have hiring policies in place to figure out what you need to do to make sure you’re not in violation of EEOC and the ADA for, not only the applicants, but your employees. And I think that your H.R., whether it’s small or large departments, have got to be at the forefront of this, and it’s top down driven. It’s top down driven.

Stuart Oberman: [00:05:33] So, that is a brief, brief podcast, folks, today regarding complex EEOC guidance regarding employees and candidates and applicants that have hearing impairments, disabilities, whatever it may be. Again, folks, it’s a wide topic. I want to have it top of mind. I want to make sure that our H.R. employers are looking at this.

Stuart Oberman: [00:06:00] So, folks, thanks for joining us today, Advisory Insights. Much more legislation to come, I’m sure, regarding the federal issues down the road on this topic. If you have any questions, give us a call at 770-886-2400 or stuart@obermanlaw.com. This is Stuart Oberman, your host, and thanks for joining us and have a fantastic day.

Outro: [00:06:26] Thank you for joining us on Advisory Insights. This show is brought to you by Oberman Law Firm, a business-centric law firm representing local, regional, and national clients in a wide range of practice areas, including health care, mergers and acquisitions, corporate transactions, and regulatory compliance.

About Advisory Insights Podcast

Presented by Oberman Law Firm, Advisory Insights Podcast covers legal, business, HR, and other topics of vital concern to healthcare practices and other business owners. This show series can be found here as well as on all the major podcast apps.

Stuart Oberman, Oberman Law Firm

Oberman Law Firm

Stuart Oberman is the founder and President of Oberman Law Firm. Mr. Oberman graduated from Urbana University and received his law degree from John Marshall Law School. Mr. Oberman has been practicing law for over 25 years, and before going into private practice, Mr. Oberman was in-house counsel for a Fortune 500 Company. Mr. Oberman is widely regarded as the go-to attorney in the area of Dental Law, which includes DSO formation, corporate business structures, mergers and acquisitions, regulatory compliance, advertising regulations, HIPAA, Compliance, and employment law regulations that affect dental practices.

In addition, Mr. Oberman’s expertise in the healthcare industry includes advising clients in the complex regulatory landscape as it relates to telehealth and telemedicine, including compliance of corporate structures, third-party reimbursement, contract negotiations, technology, health care fraud, and abuse law (Anti-Kickback Statute and the State Law), professional liability risk management, federal and state regulations.

As the long-term care industry evolves, Mr. Oberman has the knowledge and experience to guide clients in the long-term care sector with respect to corporate and regulatory matters, assisted living facilities, continuing care retirement communities (CCRCs). In addition, Mr. Oberman’s practice also focuses on health care facility acquisitions and other changes of ownership, as well as related licensure and Medicare/Medicaid certification matters, CCRC registrations, long-term care/skilled nursing facility management, operating agreements, assisted living licensure matters, and health care joint ventures.

In addition to his expertise in the health care industry, Mr. Oberman has a nationwide practice that focuses on all facets of contractual disputes, including corporate governance, fiduciary duty, trade secrets, unfair competition, covenants not to compete, trademark and copyright infringement, fraud, and deceptive trade practices, and other business-related matters. Mr. Oberman also represents clients throughout the United States in a wide range of practice areas, including mergers & acquisitions, partnership agreements, commercial real estate, entity formation, employment law, commercial leasing, intellectual property, and HIPAA/OSHA compliance.

Mr. Oberman is a national lecturer and has published articles in the U.S. and Canada.

LinkedIn

Oberman Law Firm

Oberman Law Firm has a long history of civic service, noted national, regional, and local clients, and stands among the Southeast’s eminent and fast-growing full-service law firms. Oberman Law Firm’s areas of practice include Business Planning, Commercial & Technology Transactions, Corporate, Employment & Labor, Estate Planning, Health Care, Intellectual Property, Litigation, Privacy & Data Security, and Real Estate.

By meeting their client’s goals and becoming a trusted partner and advocate for our clients, their attorneys are recognized as legal go-getters who provide value-added service. Their attorneys understand that in a rapidly changing legal market, clients have new expectations, constantly evolving choices, and operate in an environment of heightened reputational and commercial risk.

Oberman Law Firm’s strength is its ability to solve complex legal problems by collaborating across borders and practice areas.

Connect with Oberman Law Firm:

Company website | LinkedIn | Twitter

Tagged With: Advisory Insights, Advisory Insights Podcast, EEOC, employment law, Hearing Impaired, Oberman Law, Oberman Law Firm, Stuart Oberman

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