Carla Brown and Kimberly Jones/Canine Pet Rescue
Canine Pet Rescue is a non-profit dog rescue organization based out of Gwinnett County. Canine Pet Rescue specializes in the rescue of German Shepherd dogs from high kill shelters as well as owner surrenders. All dogs receive extensive vet care as well as physical and mental rehabilitation before being adopted into permanent homes.
Bobby Moeck/Next Star Communications
Next Star Communications is a Sprint Authorized Retailer and Authorized Business Dealer with 33 Sprint stores in Georgia, Atlanta, and the surrounding area. Next Star is one of the few Sprint Retailers that has business-to-business sales teams that handle the wireless needs and business solutions of small, medium and large companies in Atlanta and Alabama. As a top performer in the wireless retail industry, Next Star has proudly served their customers since 2000. The goal is to help you lower your wireless costs and provide superior customer care.
Samantha Guley/Marlow’s Tavern
Marlow’s Tavern has three locations in Gwinnett County: Duluth, Buford and our newest tavern in Peachtree Corners. Marlow’s Tavern loves being a part of each neighborhood and community. They look forward to serving their Gwinnett County neighbors very soon. And for any catering needs please go to MarlowsCatering.com!
Making physical products can be prohibitively expensive and requires careful coordination of the right people, processes and tools. No one knows this better than Eric Lange. As an engineer in the toy industry, he’s taken more than 60 products from various stages of development to production for retail stores like Target and Walmart. In this episode, Eric not only defines what a prototype is but also tells us about the one thing we need to know for successful prototyping without wasting money.
Special Guest: Eric Lange, Senior Product Development Engineer
Location: Atlanta, GA USA
Show Notes:
What does an orchestra have in common with your company? Plenty, according to Maestro Roger Nierenberg. As CEO, you are the conductor charged with listening and leading to ensure harmonious results. By seating your team within a live professional orchestra, Roger teaches you how to look at it “as a mirror reflecting how you want to be and how you actually are.” In this episode, he not only defines what organizational agility is, but also shares the one thing we need to know about it in order to identify root causes of problems, adapt quickly, and perform with less chaos. Listen as he explains how you can use your voice as an instrument to facilitate teamwork.
Special Guest: Roger Nierenberg, Founder & CEO – The Music Paradigm
Location: New York, NY USA
Show Notes:
A deep dive discussion about the power of the Baldrige framework is examined by the hosts Ben, Lisa and Duffie, with special guest and former healthcare industry CEO Lowell Kruse.
Lowell Kruse/Chair of Communities of Excellence
Lowell C. Kruse is the former CEO of Heartland Health in St. Joseph, Missouri. He retired in July 2009 after serving Heartland for 25 years as their CEO. Kruse came to St. Joseph in 1984 when the two existing community hospital boards had decided to come together and form Heartland Health to better serve the needs of the community and the broader region surrounding St. Joseph. He describes the vision of the organization as, “Heartland Health and its service area will be the best and safest place in America to receive healthcare and live a healthy and productive life.” As evidence of the organization’s progress toward that vision, they were the 2009 recipient of both the Malcolm Baldrige National Quality Award and the Foster G. McGaw Prize for Excellence in Community Service. During his 45 year career, Lowell served on numerous boards, committees, commissions and in leadership capacities in professional and civic organizations including State and National Jaycee Organizations, state hospital associations, American Hospital Association, Chamber of Commerce, United Way, State Commissions, health planning agencies, and similar organizations. He has been the recipient of a variety of personal and professional awards and recognitions during his career. Lowell currently serves as Co-Founder and Chair of Communities of Excellence 2026, the Board of Directors for the Baldrige Foundation and the Missouri Family and Community Trust.
About SOAR Vision Group
The SOAR Vision Group mission is to: Align People with Purpose to Achieve Exceptional Results. SOAR provides best practice strategy execution, business process optimization services, and a structured organizational development approach for organizations to effectively implement the Baldrige Performance Excellence framework. For more information, contact SOAR Vision Group at (888) 294-3303 or visit soarvisiongroup.com.
About the Baldrige Foundation
The mission of the Baldrige Foundation is to ensure the long-term financial growth and viability of the Baldrige Performance Excellence Program, and to support organizational performance excellence in the United States and throughout the world. The Malcolm Baldrige National Quality Award is presented annually by the United States President to organizations that demonstrate quality and performance excellence. For more information, contact the Baldrige Foundation at (202) 559-9195 or visit baldrigefoundation.org.
Alicia Wehner/Brand and Britt Insurance Agency
Brand and Britt Insurance Agency has locations in Monroe, Loganville, Grayson and Buford. In business over 40 years, Brand and Britt represents over 35 insurance carriers. They provide insurance for individuals, businesses, health/life/disability, and bonds.
Alicia Wehner has held a job in one way or another since she was 14 years old. From yogurt server, to shoe sales, to retail sales, to bank teller, to bank management and business lender, to insurance. It’s been an interesting and fun ride!
Jane Bishop/Take the Next Step
Jane Bishop, is CEO of Take the Next Step which emerged out of her passion to help others “go for their It.” She helps small business owners, entrepreneurs strengthen and align with their inner core for success by using her coaching and training skills. When you work with Jane you will experience accomplishing your “it,” and be a greater influence to those around you. Jane uses her E4U system to help clients get to the core faster to create and execute a plan for effectiveness. Jane is also a professional speaker and published author. Curious? Reach out and book a complimentary session and see where that leads.
Ryan Sauers/President of Sauers Consulting Strategies
Ryan T. Sauers has spent over 25 years leading and/or consulting with marketing, media, and related companies. He is also owner of two Our Town Gwinnett monthly magazines. Sauers is a frequent national speaker and global columnist. He serves as an adjunct university professor teaching leadership courses. Ryan is a Certified Myers Briggs, DiSC, and Emotional Intelligence practitioner. Ryan is working on his Doctoral degree in Leadership. He is author of the best-selling books Everyone is in Sales and Would You Buy from You?
Show Overview
Marketing Matters with Ryan Sauers is a radio show discussing topics as they relate to marketing, communications, sales, leadership and more. Host Ryan Sauers, a best-selling author and national speaker, discusses how these topics play a role in every aspect of our lives. Each episode shares tangible nuggets of information that listeners can easily understand and apply to their everyday life, whether personal or business. The show challenges listeners’ current state of thinking so they can grow to new heights and see new opportunities in business, which is rapidly changing, multi-generational. and noisy in nature.
James Spurgeon/Paradigm Security Services
Over 150 years in law enforcement, private security and administrative services have created a company that is experienced in the field of security. Paradigm Security Services provide their employees with the best equipment, a supportive work place, and current industry knowledge, while providing clients with a safe and secure environment. Paradigm Security’s goal is to provide clients with trained professionals that will provide not only a safe and secure environment, but enhance the image that the client company wishes to present to its customer and to the public.
Senior Salute Radio brings timely information to leading age Boomers and Seniors addressing the issues of aging, care-giving and maintaining quality of life. Learn from both professionals and regular people going through the process with their families. This episode will focus on business planning and succession planning for Seniors.
The Estate & Asset Protection Law Firm was established to serve the legal needs of senior citizens when their health care needs increase. The Firm focuses its entire practice on Asset Protection and Estate Planning matters, which encompasses the areas of Medicaid Planning, VA Benefits Planning, Special Needs Planning, and Estate Planning. Victoria Collier has grown her law practice through her personable nature and good management skills. The office is located in downtown Decatur, GA. The Firm makes house calls to those clients who are unable to come to the office. They understand that you might not be able to make it into the office, so they have no problem coming to you! Take comfort in knowing that it is the mission of Victoria Collier to support her clients in the creation of a long-term care plan for preserving assets, maximizing independence, and enhancing quality of life.
Jared Roe, VP of Behavioral Health Services and Dr. Joshua Morris of Eastside Behavioral Health Associates
Eastside Medical Center provides inpatient and outpatient behavioral health services at their 61-bed Behavioral Health Facility at the Eastside South Campus hospital in Snellville. Focusing on adult and senior behavioral health care, Eastside strives to create a safe, caring environment for healing and recovery for these patients. They focus on patients’ psychological, social, emotional, medical, and spiritual needs. Eastside’s primary goal for patients in their behavioral health program is to have the highest quality of life, health, and wellness.
About Eastside Medical Center:
Eastside Medical Center has been a healthcare leader for more than 39 years, providing quality care to patients in Gwinnett and surrounding counties. Nationally recognized for patient safety, Eastside focuses on delivering quality care with exceptional outcomes by utilizing the most advanced technology and experienced physicians. Eastside is a 310-bed, multi-campus system of care offering comprehensive medical and surgical programs including cardiovascular, neurosciences, oncology, orthopedics, robotic surgery, rehabilitation, maternity with neonatal intensive care, behavioral health, bariatric, urgent care, and 24-hour emergency care at two locations. Their medical staff of 500 board-certified physicians, 1,200 employees and 400 volunteers is committed to providing the community a healthcare system of excellence.
