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LEADER DIALOGUE: Evolution of the Baldrige Performance Excellence Program

May 3, 2019 by Mike

Gwinnett Studio

LEADER DIALOGUE: Evolution of the Baldrige Performance Excellence Program

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This week’s guest is Bob Fangmeyer, the Director of the Baldrige Performance Excellence Program at the National Institute of Standards and Technology (NIST).

Topics discussed include:

Evolution of the Baldrige: This will include Bob’s background and stewardship of this national treasure.
Comparative results: What the research demonstrates when comparing Baldrige National award winners to their peers regardless of economic environment.
Performance Excellence Challenges in the Age of Consumerism: Understanding why customer loyalty is won on the battlefield of customer experience, and how to leverage the Baldrige performance excellence principles to accelerate short term gains, and hard-wire a cultural transformation, creating a sustainable competitive advantage.

Bob Fangmeyer/Baldrige Performance Excellence Program

Bob Fangmeyer joined the Baldrige Program in 1997 and after serving in numerous roles over the years was named Director in November 2013. Since then, Bob has been focused on expanding the reach and impact of Baldrige, providing new and improved products and services, ensuring efficient and effective operations, and planning for strategic capability and capacity needs. Bob has owned and managed small businesses and holds a master of business administration degree from the University of Maryland.

About SOAR Vision Group

The SOAR Vision Group mission is to: Align People with Purpose to Achieve Exceptional Results. SOAR provides best practice strategy execution, business process optimization services, and a structured organizational development approach for organizations to effectively implement the Baldrige Performance Excellence framework. For more information, contact SOAR Vision Group at (888) 294-3303 or visit soarvisiongroup.com.

About the Baldrige Foundation

The mission of the Baldrige Foundation is to ensure the long-term financial growth and viability of the Baldrige Performance Excellence Program, and to support organizational performance excellence in the United States and throughout the world. The Malcolm Baldrige National Quality Award is presented annually by the United States President to organizations that demonstrate quality and performance excellence. For more information, contact the Baldrige Foundation at (202) 559-9195 or visit baldrigefoundation.org.

Bonnie Matthews & Nicole Denham with COR Consultants and Kim White with AMC Theatres

May 2, 2019 by Mike

Gwinnett Business Radio

Bonnie Matthews & Nicole Denham with COR Consultants and Kim White with AMC Theatres

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Mike Sammond, Bonnie Matthews, Nicole Denham, Kim White, Steven Julian

Bonnie Matthews & Nicole Denham/COR Consultants

COR Consultants (Clinical Operations Renewal) is a boutique consulting firm founded in 2014. COR evaluates clinical products, processes, and services and uses years of clinical experience to individualize solutions for improvement.

COR’s mission is to lead change in a collaborative method and to provide innovative and sustainable solutions to our partners in the healthcare sector. Their vision is to be a trusted partner committed to solving real healthcare problems that enhance patient outcomes and the end-user experience.

COR’s values are to provide services that are client-centric, develop training solutions with the end-user in mind, and continuously explore and develop new solutions that enhance patient care. Services provided include Strategic Planning, Clinical Operations, Training Solution Services, Clinical Service & Product Design, Cardiac Telemetry, and Career Development.

Kim White/AMC Theatres

AMC Theatres is the largest movie exhibition company in the United States, the largest in Europe, and the largest throughout the world with more than 1,000 theatres and more than 11,000 screens across the globe. AMC has propelled innovation in the exhibition industry by deploying its signature power-recliner seats; delivering enhanced food and beverage choices; generating greater guest engagement through its loyalty and subscription programs, web site and mobile apps; offering premium large format experiences and playing a wide variety of content including the latest Hollywood releases and independent programming. AMC operates among the most productive theatres in the United States’ top markets, having the #1 or #2 market share positions in 21 of the 25 largest metropolitan areas of the United States. AMC is also #1 or #2 in market share in 12 of the 15 countries it serves in North America, Europe and the Middle East.

David Goode of Dallas (TX) Wheelchair Tennis Club

May 1, 2019 by Mike

Case In Point

David Goode of Dallas (TX) Wheelchair Tennis Club

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David Goode/Dallas (TX) Wheelchair Tennis Club

Wheelchair tennis was originated in 1976 by American Brad Parks and it quickly evolved into a major competitive international sport. Wheelchair tennis first appeared at the Paralympic Games in Barcelona in 1992.

Wheelchair tennis is played on a standard tennis court and follows many of the same rules as tennis. However, in wheelchair tennis, a player is allowed to let the ball bounce twice, not once, before hitting a return shot. Also, the athlete’s wheelchair is considered to be a part of the body, so rules applying to the player’s body apply to the chair as well.

Paralympic wheelchair tennis competition is open to male and female athletes with physical disabilities such as amputation/limb loss and spinal cord injury/wheelchair-users.

For more about the Dallas (TX) Wheelchair Tennis Club, visit http://dwtc.org/en/.

Episode 43: Becoming an Online Influencer with Heather Havenwood

April 29, 2019 by Mike

Business Infrastructure

Episode 43: Becoming an Online Influencer with Heather Havenwood

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Do you have a product, service or idea that the world needs to know about? Are you frustrated that you aren’t gaining traction in your promotional efforts? Nowadays, becoming an online influencer is more important than ever for capturing and converting attention into sales. In this episode, accomplished author and entrepreneur Heather Havenwood, a.k.a. “Chief Sexy Boss,” shares her tried and tested formula to help you transition from being the subject matter expert to an influencer that ignites action!

Special Guest: Heather Havenwood, CEO at Havenwood Worldwide, LLC

Location: Austin, TX USA

Show Notes:

Sexy Boss: How Female Entrepreneurs Are Beating the Big Boys While Changing the Rule Book for Money, Success and Even Sex, and How You Can Too!: Heather’s bestselling book
Heather’s Amazon Author Page: learn more about each of Heather’s books
Business Network International (BNI): the world’s largest professional referral networking group with over 240k members
InfluencerTribe.com: Heather’s free, private group on Facebook
AskHeatherAnn.com: Heather’s private messenger service via Facebook
Like a Boss: Heather’s podcast

LEADER DIALOGUE: Performance Excellence in the Age of Consumerism – Deep Dive

April 26, 2019 by Mike

Gwinnett Studio

LEADER DIALOGUE: Performance Excellence in the Age of Consumerism - Deep Dive

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In this week’s “Leader Dialogue” Deep Dive episode, join SOAR Vision Group co-hosts Ben Sawyer and Lisa Counsell, RN, BSN as they continue the discussion about board governance; the relationship between management and the board; and how to utilize the board and add structure and processes to help succeed and measure results in a rapidly changing marketplace.

Special guest Pamela Knecht is an accomplished governance coach assisting not-for-profit Health Systems with strategic planning, governance, education, and organizational diagnosis and change management.

Pam Knecht/Accord Limited

Pam Knecht is President and CEO of ACCORD LIMITED, a national consulting firm based in Chicago and is an expert in not-for-profit healthcare governance. For over 22 years she has worked with hospitals, health systems, clinics, and health plans of all types and sizes.

Pam has long been recognized as a thought-leader in the field of governance. In 2007, she was named a Governance Advisor by The Governance Institute. She served as faculty for the former Center for Healthcare Governance of the American Hospital Association. Currently, she is a faculty member for The Governance Institute, iProtean, and multiple state hospital associations.

Pam regularly assists boards and CEOs with strategic planning; corporate and governance restructuring; system affiliation and integration; change management facilitation; and governance assessment, development and coaching. She also shares her extensive experience in governance frequently as a speaker and author.

About SOAR Vision Group

About the Baldrige Foundation

MARKETING MATTERS WITH RYAN SAUERS: Mayor Allison Wilkerson and Amanda Leftwich from the City of Grayson

April 25, 2019 by Mike

Gwinnett Studio

MARKETING MATTERS WITH RYAN SAUERS: Mayor Allison Wilkerson and Amanda Leftwich from the City of Grayson

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Jane Bishop, Mayor Allison Wilkerson, Amanda Leftwich, Ryan Sauers

Mayor Allison Wilkerson and Amanda Leftwich/City of Grayson

Grayson is a vibrant “live, work and play” community close enough to the big city for easy access but far enough to experience personalized home-town living. With excellent schools, sports programs, parks, restaurants and shopping Grayson is a popular destination for families. Throughout the year, The City of Grayson offers family-friendly community events including concerts, festivals and movies. Though Grayson is known for the excellent amenities of a sophisticated and professional city, they pay homage to their past with an extensive collection of historical Grayson memorabilia housed in the Arts and History Center. For more information, please visit cityofgrayson.org.

Jane Bishop/Take the Next Step

Jane Bishop, is CEO of Take the Next Step which emerged out of her passion to help others “go for their It.” She helps small business owners, entrepreneurs strengthen and align with their inner core for success by using her coaching and training skills. When you work with Jane you will experience accomplishing your “it,” and be a greater influence to those around you. Jane uses her E4U system to help clients get to the core faster to create and execute a plan for effectiveness. Jane is also a professional speaker and published author. Curious? Reach out and book a complimentary session and see where that leads.

Ryan Sauers/President of Sauers Consulting Strategies

Ryan T. Sauers has spent over 25 years leading and/or consulting with marketing, media, and related companies. He is also owner of two Our Town Gwinnett monthly magazines. Sauers is a frequent national speaker and global columnist. He serves as an adjunct university professor teaching leadership courses. Ryan is a Certified Myers Briggs, DiSC, and Emotional Intelligence practitioner. Ryan is working on his Doctoral degree in Leadership. He is author of the best-selling books Everyone is in Sales and Would You Buy from You?

Show Overview

Marketing Matters is a radio show discussing topics as they relate to marketing, communications, sales, leadership and more. Host Ryan Sauers, a best-selling author and national speaker, discusses how these topics play a role in every aspect of our lives. Each episode shares tangible nuggets of information that listeners can easily understand and apply to their everyday life, whether personal or business. The show challenges listeners’ current state of thinking so they can grow to new heights and see new opportunities in business, which is rapidly changing, multi-generational. and noisy in nature.

EASTSIDE MEDICAL CENTER: Eastside’s Robotics Surgery Program and Women’s Services

April 25, 2019 by Mike

Gwinnett Business Radio

EASTSIDE MEDICAL CENTER: Eastside's Robotics Surgery Program and Women's Services

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Duffie Dixon, Dr. Mary Lynn Campbell, Dr. Carmen McGee, Dr. Peter Mann, Steven Julian

Dr. Peter Mann, Dr. Mary Lynn Campbell & Dr. Carmen McGee

Eastside Medical Center has been a healthcare leader for more than 39 years, providing quality care to patients in Gwinnett and surrounding counties. Nationally recognized for patient safety, Eastside focuses on delivering quality care with exceptional outcomes by utilizing the most advanced technology and experienced physicians. Eastside is a 310-bed, multi-campus system of care offering comprehensive medical and surgical programs including cardiovascular, neurosciences, oncology, orthopedics, robotic surgery, rehabilitation, maternity with neonatal intensive care, behavioral health, bariatric, urgent care, and 24-hour emergency care at two locations. Their medical staff of 500 board-certified physicians, 1,200 employees and 400 volunteers is committed to providing the community a healthcare system of excellence. For more information, visit www.Eastside Medical.com.

About Eastside’s Women’s Services:

Eastside serves the women of Gwinnett County and surrounding communities in every stage of their lives. From routine gynecologic care to labor and delivery, Eastside strives to give patients the best experience possible. Their state of the art women’s center is designed specifically for safety, comfort and convenience. Each year, Eastside welcomes nearly 1,500 babies into the world. When babies come earlier than expected and require special care, families are in great hands with the team in their Level III neonatal intensive care unit (NICU). Eastside also offers minimally invasive robotic surgery options with the da Vinci surgical system, helping patients recover quickly from gynecologic surgery.

Financial Planning in Advance for Long Term Care

April 24, 2019 by Mike

Gwinnett Studio

Financial Planning in Advance for Long Term Care

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Adam Gaslowitz, Brent Eden, David Hultstrum, Craig Frankel

Brent Eden/Nease, Lagana, Eden & Culley, Inc.

Brent Eden is a Principal of Nease, Lagana, Eden & Culley, Inc. He joined Nease, Lagana, Eden & Culley, Inc. in 2011 after practicing law at Carlock, Copeland & Stair, LLP in Atlanta, GA.

Brent specializes in providing life insurance advisory services and customized, integrated planning solutions to families, business owners, corporate executives & other individuals of substantial income and/or assets. He also has experience in planning for privately & publicly held businesses, including key person & buy-sell agreement funding.

Brent recommends solutions that are in the best interests of his clients and match their overall planning strategies and objectives. He enjoys collaboration with his clients’ advisors and has a strong commitment to high quality service and innovative solutions.

Brent is extensively involved in many civic organizations including leadership roles and advisory and executive board memberships for various events and committees within the Jewish Federation of Greater Atlanta and the Atlanta Jewish Foundation. He is also a member of the Atlanta Beltline 67 (AB67), a group of leading young professionals who serve as advocates for the Atlanta BeltLine vision in support of the mission of the Atlanta BeltLine Partnership.

Brent obtained his law degree from the Georgia State University’s College of Law, focusing on estate planning and litigation, and holds a Bachelor of Arts degree in political science from the University of Michigan. He is a registered representative of M Holdings Securities, Inc.

David Hultstrom/Financial Architects

David Hultstrom is co-founder and chief investment officer of Financial Architects. He has earned a Master of Business Administration degree (MBA) and is a Certified Financial Planner® (CFP) and Chartered Financial Analyst (CFA). He has served as a local chapter board member of the Financial Planning Association and is also active in the Atlanta Society of Finance and Investment Professionals and the National Association of Personal Financial Advisors.

Mr. Hultstrom has also served as an arbitrator and expert witness in securities disputes and has taught numerous courses nationwide for CPAs, financial planners, investment managers, and other professionals. He has also taught in the Certified Financial Planner programs at several universities.

He has been published in Financial Planning and Investments & Wealth Monitor and is the author of a number of white papers on financial planning and wealth management topics. He also produces a monthly newsletter for his clients and others who are interested, and a quarterly e-mail publication for financial professionals with several thousand subscribers. He is the recipient of the 2015 HONORS Award for contributions to the financial planning industry from the Financial Planning Association of Georgia. In addition, he has been quoted in numerous newspapers and journals, including the Chicago Tribune, the Christian Science Monitor, the Economic Times, the Journal of Financial Planning, Newsweek, and the Wall Street Journal.

Mr. Hultstrom resides in Woodstock, Georgia with his wife, Dawn. Dawn is a kindergarten teacher, cross country coach, and avid marathon runner. Their daughter, Alexandra, is a student at Furman University.

CLICK HERE to watch the video of this show.

About Gaslowitz Frankel:

Gaslowitz Frankel is an experienced trial practice firm specializing in all aspects of complex fiduciary litigation throughout Georgia and the Southeast. With a focus on representing individuals, companies, banks, and fiduciaries in dispute involving wills, estates, trusts, guardianships, businesses, and securities law, their experienced and highly qualified litigation attorneys have tremendous credentials and a proven history of success.

If you would like to watch past episodes of “Wealth Matters”, please visit their You Tube Channel.

Remember to tune in HERE on the 4th Wednesday of every month at 8:30 AM to listen live to their show!

Facebook: https://www.facebook.com/EstateDispute
Twitter: https://twitter.com/EstateDispute
LinkedIn: https://www.linkedin.com/company/estatedispute

GRAND OPENING/BUSINESS RADIOX REMOTE at TIPSY NAIL & SALONBAR

April 24, 2019 by Mike

Gwinnett Business Radio

GRAND OPENING/BUSINESS RADIOX REMOTE at TIPSY NAIL & SALONBAR

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Join us at Tipsy Nail & Salonbar in Peachtree Corners! Business RadioX will be broadcasting live from 6pm to 8pm. We’ll interview you during your manicure and pedicure! ? Free food and drinks, and 30% ALL services! Bring your friends and tell your neighbors. Hope to see you there!

Address:
5230 Town Center Blvd #120
Norcross, GA 30092
(770) 837-2130
Please RSVP Here

Unique Nail & SalonBar Concept Has Opened In Peachtree Corners Town Center

Peachtree Corners, GA: Tipsy Nail & Salonbar is a luxurious nail and salonbar concept located in Town Center the city’s newest development. Tipsy is not your typical salon as in addition to its nail and spa services it will offer a full service beer & wine bar, pedicure lounge area that will be great for bridal showers, birthdays, corporate events, and other special occasions.

Tipsy originated from Florida where there are 25 locations and this will be the first one in Georgia that’s now operated by local Franchise owner. The team was super ecstatic and stated, “We are excited to open and provide quality services and something unique and different to Peachtree Corners.” Services range from general nail services to waxing, threading, massages, facials, and more. They are currently open for business and ready to serve the community.

The Grand Opening will be hosted on April 25th that will include a ribbon cutting with Mayor Mike Mason and the Peachtree Corners Business Association. Tipsy is offering 30% off all services for the entire day and free food & drinks to be served around lunch (12pm-2pm) and dinner (6pm-8pm).

Anyone interested in attending can RSVP Here!

Social Media Links:
www.twitter.com/tipsyptc
www.instagram.com/tipsyptc
www.facebook.com/tipsyptc