Mike, Author at Business RadioX ® Page

GREAT CUSTOMER SERVICE SHOULD BE A HABIT: Navin Shah with Hampton Inn and Embassy National Bank

April 9, 2014 by Mike

On the Money

GREAT CUSTOMER SERVICE SHOULD BE A HABIT: Navin Shah with Hampton Inn and Embassy National Bank

00:00 /

Navin Shah with Hampton Inn and Embassy National Bank joins Joe Moss to discuss the importance of customer service in business.

Navin Shah, Hampton Inn and Embassy National Bank

At the Hampton Inn, they know balancing family, friends, work and free time keeps you busy. They want to help you start your day off right. Whether you’re visiting for business or pleasure, you’ll always get a clean and fresh Hampton bed, free Wi-Fi, free hot breakfast served daily with fresh-baked waffles and hearty oatmeal with toppings, friendly, helpful service and more – for one rate.

The 100% Hampton Guarantee: If you’re not satisfied, they don’t expect you to pay. That’s their commitment and your guarantee. Their 100% Hampton Guarantee is solidly etched on their front desk so that it is constantly visible to all employees and all guests. Their guarantee epitomizes the pride they take in their brand, their hotels and their service to you, the guest. They’ll do whatever it takes to make their guests feel welcome, relaxed and completely comfortable.

——————————————————————–

On the Money focuses on topics and issues allowing small businesses to better navigate the financial services minefield, with analysis and opinions from today’s industry experts on banking and loans. On the Money also introduces you to some of the top small business leaders in the Atlanta market. Hosted by Joe Moss, the president of Embassy National Bank, On the Money airs live every Wednesday at 3:00 PM EST from the Business RadioX studio in Gwinnett.

Patient Care Innovations and Expertise – Top Docs Radio

April 8, 2014 by Mike

Top Docs Radio

Patient Care Innovations and Expertise - Top Docs Radio

00:00 /

Top Docs Radio features healthcare providers and professionals sharing their expertise to “Get the Word Out” about a variety of health problems, treatments and community concerns to elevate our community’s well-being.

THIS WEEK’S TOPICS

This week we are featuring two physicians, both of which are bringing innovation and expertise to the well-being of their patients. Dr. Ellie Campbell, DO, of Campbell Family Medicine, will be talking about surprising environmental factors that can adversely affect our health. Dr. Kenneth Anderson, MD, of Anderson Hair Sciences Center, will be describing how advancements in hair restoration are coupled with a high level of attention to the patient experience in his office to achieve outstanding results while minimizing discomfort and inconvenience during recovery.

The host of Top Docs Radio is Charles “CW” Hall with Hyperbaric Physicians of Georgia.

Dr. Ellie Campbell, DO, Campbell Family Practice

Doctor of Osteopathic Medicine, Kirksville College of Osteopathic Medicine
Family Medicine Residency, Medical College of Georgia
Board Certified Family Medicine

Trusted physician to numerous physicians, surgeons, dentists, chiropractors, veterinarians and their families. Dr. Campbell provides women’s health, wellness, complementary and alternative care. She is an expert on environmental factors that can adversely affect patient health. Her clinical services are provided on a Direct Pay model – insurance not accepted, which allows her to have greater autonomy and flexibility in creating the most effective plan of care for her patients to optimize their outcomes.

Dr. Kenneth Anderson, MD, Anderson Hair Sciences Center

Doctor of Medicine, University of Pittsburgh School of Medicine
Residency, General Surgery, University of Michigan
Residency, Otolaryngology/Head & Neck Surgery, University of Michigan
Fellow, Facial and Plastic Reconstructive Surgery, University of Michigan
Assistant Clinical Professor of Surgery, David Geffen School of Medicine, UCLA
Hair Restoration Specialist, Emory Facial Center, Department of Otolaryngology-Head/Neck Surgery, Emory School of Medicine

Dr. Anderson has developed a culture of commitment to patient education and the very highest standards of patient care and service. He does not use consultants or salesmen to discuss the details of hair loss and the various treatments; he meets personally with every patient. Dr. Anderson is always the surgeon performing hair restoration surgery at Anderson Hair Sciences Center, and performs just one procedure per day, so patients can be assured that they are the only concern for Dr. Anderson and his team on their procedure day.

Charles "CW" Hall, Dr. Ellie Campbell, Dr. Ken Anderson — Charles “CW” Hall, Dr. Ellie Campbell, Dr. Ken Anderson

Dr. Lauren Millman with Suwanee Spine & Wellness Center

April 4, 2014 by Mike

Testing the Experts

Dr. Lauren Millman with Suwanee Spine & Wellness Center

00:00 /

Dr. Lauren Millman/Suwanee Spine & Wellness Center

Suwanee Spine and Wellness Center specializes in providing a unique and specialized form of chiropractic known as Upper Cervical care to the Suwanee community and surrounding Gwinnett County. The unique approach is built upon the foundation that unless you correct the underlying cause of your problem, the likelihood of you healing is often slow or non-existent. When you can effectively correct the underlying dysfunction, your body, in turn, can heal. Their spinal care procedure effectively and uniquely evaluates the state of your whole body, which in turn effects your overall health.

Dr. Lauren Millman is the owner and Upper Cervical chiropractor of Suwanee Spine. She specializes on long term body correction and maintaining that proper spinal alignment. Suwanee Spine and Wellness Center offers specialty chiropractic care as well as Neuromuscular Therapy and Personal Training/Corrective Postural Exercises.

Testing the Experts, presented by Confirmatrix Laboratory, introduces you to the top physicians, treatment centers and rehabilitation facilities, researchers, law enforcement personnel and other organizations in Atlanta to discuss their work and examine how drug testing and trends in patient care as well as drug usage plays a part in their day to day operations. Testing the Experts is co-hosted by Wes Warrington and Tracy Youngblood-McDaniel and airs each Friday at 1:00pm EST.

Tommy Estes with Estes Heating & Air, Carol Moore with Newnan Centre, Brandy Swanson with Sandler Training and Dr. Lauren Millman with Suwanee Spine & Wellness Center

April 4, 2014 by Mike

Business Leaders of Today

Tommy Estes with Estes Heating & Air, Carol Moore with Newnan Centre, Brandy Swanson with Sandler Training and Dr. Lauren Millman with Suwanee Spine & Wellness Center

00:00 /

Angel Nowlin, Carol Moore, Lauren Millman, Brandy Swanson, Tommy Estes, Tess Turrin

Tommy Estes/Estes Heating & Air

Estes Heating and Air (now transitioning name to Estes Services) was founded in 1949 by N. B. Estes. Tommy Estes has led the company for the past 20 plus years and is now assisted by son Brian and General Manager John Waldorf. Over the years the company has grown to one of the largest and most respected HVAC companies in the country. In addition to all phases of heating and air service and installation, the company now has extensive plumbing and electrical departments. Estes is also a leading insulation and home performance contractor. In fact, Estes was the first Carrier dealer in the country to become a certified Carrier 360 contractor.

Currently the company has 130 employees and expects sales to exceed 21 million in 2014. Estes Services grew over 12% in 2013. The company has won many awards including the Best Contractor to Work For in the Southeast, the ACCA and Georgia Power Contractor of the Year and most recently Contracting Business’ Residential Contractor of the Year (selected from all HVAC contractors in the country). Estes has received Carrier’s Presidents Award 3 of the last 4 years. Tommy Estes is one of three people in the country selected to Carrier’s Hall of Fame this year. These are just a few achievements of the company as Estes Heating & Air is a great company with a great tradition.

Carol Moore/Newnan Centre

Opening to rave reviews in June 2013, the beautifully appointed Newnan Centre offers space for many different types of events such as corporate meetings, banquets, fundraisers, wedding receptions, social events and tradeshows. Guests from 10 to 650 can be accommodated, depending on the type of set-up.

Brandy Swanson/Sandler Training

Sandler Training, Simon, Inc. is a sales performance organization providing consulting, coaching and training programs in business development, sales and sales management, customer service, leadership and communications. Providing their client companies a personalized development experience in their training centers located in metro Atlanta, and onsite at their business locations worldwide.

Dr. Lauren Millman/Suwanee Spine & Wellness Center

INDIGO INSIGHTS: Corey Moore with ProNetworker

April 4, 2014 by Mike

Gwinnett Business Radio

INDIGO INSIGHTS: Corey Moore with ProNetworker

00:00 /

INDIGO INSIGHTS is presented by Careers in Transition and hosted by accomplished business leader Indigo Triplett, a CEO, author, speaker and philanthropist. Indigo’s dynamic personality and irrefutable expertise is the reputation that precedes her. As the CEO of Careers In Transition, Inc., she leads the successful Human Resources consulting firm that provides wise strategies for performance and productivity. From the Federal Government to Fortune 500 Corporations, Careers In Transition helps organizations attract, develop and retain employees for improved results. As a renowned Speaker, Indigo is hilariously honest and refreshingly blunt, giving a professional twist that captures her audience’s imagination and inspires their spirit. She’s effective because she speaks from real-world experience as a businesswoman who built a successful career and business brick-by-brick with trials and lessons learned that she unselfishly shares with audiences with transparency and candor. Audiences leave with a renewed sense of hope and empowerment to live their passion and manage their career based on feeling as if she spoke to them personally.

Today’s Guest:

Corey Moore/ProNetworker

ProNetworker is a centralized resource center for business events; networking events, seminars, expos, workshops, lunch & learns, and more. Their mission is to provide resources to sales professionals that enables and encourages business growth through face to face networking. They believe that relationships are cemented with the good old fashion “hand shake”. This foundation promotes long-term stability and growth.

Companies today are always looking for more and creative ways to better connect with their clients. Many have found that an event is a great way to bridge this gap. Interacting with a client outside of the normal office setting shows the versatility of a company. Face to face engagement with a client strengthens the relationship and promotes loyalty. Events are the perfect solution.

Not only is ProNetworker a resource center for events, they are active in other aspects of events. Their expertise includes Event Creation, Event Hosting/Managing and Event Consulting.

Jason Moss with Georgia Manufacturing Expo

April 2, 2014 by Mike

Silver Lining in the Cloud

Jason Moss with Georgia Manufacturing Expo

00:00 /

Jason Moss/Georgia Manufacturing Expo

Make plans to attend the Georgia Manufacturing Expo at the Gwinnett Center where you will receive free samples from some of Georgia’s manufacturers.

The 2014 Georgia Manufacturing Exhibitors include: Consumer, Commercial and Industrial Manufacturing Companies

Industry Professional Organizations
Academic K-12, Technical Schools, Colleges and Universities
State and Local Government Support Organizations

You will find some of the top manufacturing companies and service providers in Georgia at this event.

At this manufacturing expo you will learn about hundreds of great products that are manufactured right here in Georgia. Industry leaders will provide special training sessions where you can learn about starting your path to a career in manufacturing.

Hiring managers will not be at the event, but resume drop boxes will be available in the booths of companies that have current job openings. Every time you buy products manufactured in Georgia, you help to create new jobs and allow your Georgia neighbors to keep theirs.

June 13th and 14th: 10am – 4pm
Gwinnett Center 6400 Sugarloaf Parkway Duluth, GA 30097 – map it
Admission $10 at the door or FREE if you pre-register

Attended by:

C-level Executives
Purchasing Professionals
Commercial Buyers
Students
Teachers
General Consumers
Civic, Community, and Political Leaders
Anyone who wants to help grow jobs in Georgia

This is a family-friendly event. Children are encouraged to attend.

Silver Lining in the Cloud is presented by Computer Design and Integration. Silver Lining in the Cloud is an open forum show that highlights and promotes many of Atlanta’s top businesses and business leaders. The show airs on Wednesdays at 10:00am EST and is co-hosted by Nikole Smith-Toptas and Dominick Rainey.

Silver Lining in the Cloud highlights and promotes many of the Southeast’s outstanding businesses. We interview C-level individuals and influencers to learn about what makes them the best at what they do. Many of our discussions are with guests from the insurance, financial, manufacturing, medical and educational industries. Our guests will hone in on what is the silver lining that their business offers to the community, how they are making a difference and celebrating their success.

Tune in to pick up tips on dynamic new and innovative concepts that make these businesses successful in today’s economic world. Take advantage of this opportunity to join our open forum and present the “silver linings” of your company.

Treating Diabetic Ulcer Patients – Top Docs Radio

April 1, 2014 by Mike

Top Docs Radio

Treating Diabetic Ulcer Patients - Top Docs Radio

00:00 /

Treating Diabetic Ulcer Patients

According to recent data from the CDC, diabetes affects over 25.8 million people in the US (roughly 8% of the population). Coupled with data that shows another 79 million persons in the US have pre-diabetes (A1C levels above normal) or 35% of the population. Obviously, it’s a serious problem. Diabetes is a major contributor to stroke, heart disease and peripheral vascular disease (PAD). Roughly 1:6 diabetics will develop a diabetic ulcer on their foot or lower extremity and many of them will ultimately require amputation of part of the foot or leg. After amputation for an ulcer, studies have shown diabetics’ 5 year mortality rates rise significantly — to as high as 45-60%. It is critical that these patients receive rapid, aggressive care from a spectrum of specialists who must each address the various factors contributing to the ulcer.

Our guests this week include three such specialists who treat diabetic ulcer patients in their practice every day. They will give insight about the role they play in saving the diabetic ulcer patient’s limb (and possibly their life).

The host of Top Docs Radio is Charles “CW” Hall with Hyperbaric Physicians of Georgia.

Dr. Shamir Bhikha, DPM

Doctorate with Honors, Podiatric Medicine, Barry University School of Podiatric Medicine
Residency, Inova Fairfax Hospital 2010-13 & Limb Salvage Center at Georgetown University Hospital 2013
Skilled in Sports Medicine/Trauma to the foot/ankle, Podopediatrics and Reconstructive foot/ankle surgery
Comprehensive training in diabetic limb salvage, plastic surgery and wound care

Dr. Andrew Pugliese, MD

Doctorate in Medicine, St. George University School of Medicine
Fellowship, Infectious Disease, Winthrop University Hospital
Triple Board Certified in Internal Medicine and Infectious Disease
Pioneer in non-surgical treatment of acute and chronic sinusitis and president of Sinus Solutions

Dr. Uthan Vivek, MD

Doctorate in Medicine, Madras Medical College, India
Board Certified in General Surgery and Vascular & Endovascular Surgery
Fellow, American College of Surgeons
Vascular Fellow, Wayne State, Detroit
General Surgery, Saint Vincent Catholic Medical Center, New York
Certified in Vascular Sonography, American Registry of Diagnostic Medical Sonography
Specialist in endovascular procedures for peripheral arterial disease/varicose veins, management of carotid artery disease, abdominal aortic aneurysm, deep vein thrombosis, diabetic foot ulcers and dialysis access

Charles "CW" Hall, Dr. Uthan Vivek, Dr. Andrew Pugliese, Dr. Shamir Bhikha — Charles “CW” Hall, Dr. Uthan Vivek, Dr. Andrew Pugliese, Dr. Shamir Bhikha

Kile Lewis with oXYGen Financial, Paul Kendig with Dinova and Mike Haswell with Storing Treasures

April 1, 2014 by Mike

Gwinnett Business Radio

Kile Lewis with oXYGen Financial, Paul Kendig with Dinova and Mike Haswell with Storing Treasures

00:00 /

Mike Sammond, Kile Lewis, Paul Kendig, Mike Haswell, Steven Julian

Kile Lewis/oXYGen Financial

What’s the scoop about oXYGen Financial? “Guitar Hero” is to a financial services firm what a treasure chest full of toys is to a dentist’s chair: it doesn’t change the office operation, but at least it makes you quit yer snivelin’. Face it, kids, we all have to do our financial planning and our income taxes unless we want to get cavities. No, wait. That’s not it. We all have to do taxes lest we end up like Wesley Snipes. The way they see it at oXYGen Financial, you might as well have financial advisors that are not only good at planning your future, but also deliver your experience with a twist of fun… and an oxygen bar in the lobby just in case you need a last-minute happy boost before you get down to business with them.

oXYGen Financial is a full service family office offering financial services for the X and Y generations. Their mission is to help clients breathe easier about life by providing financial advice, wealth management, insurance, group benefits and tax and accounting services. oXYGen Financial also offers coordination of legal services and concierge services. They aren’t your parent’s firm, but oXYGen Financial can help you breathe easier… and it will feel a lot less like having teeth pulled. Take a spin today!

Paul Kendig/Dinova

Dinova brings corporations and restaurants together in a formal business relationship. Their corporations dine at the preferred restaurants that are on the program.

Mike Haswell/Storing Treasures

Storing Treasures is dedicated to providing new and unique options regarding financial coaching. Rather than assuming everyone responds to handling finances in the same manner, Storing Treasures recognizes each person’s unique financial personality regarding money. The Financial Personality Assessment is the cornerstone of the entire Storing Treasures program. Our financial personalities are driven by specific traits that define how we think and how we behave financially. In order to reach many more people with the Storing Treasures approach, they have developed a new web-based program called STAFF (Storing Treasures Automated Financial Foundation). STAFF is a unique, one of a kind educational platform designed to provide the user with a personalized plan. It is an 8 session course that allows the individual to learn about educational topics and then input their own information into a secure environment. Individuals can then get a personalized report, based on their own financial personality, that they can use time and time again. Once you understand how you and those around you are wired from a financial standpoint, you can make better decisions that will ultimately lead to better communication, lower debt, higher savings and improvement in your finances.

Storing Treasures promotes this program to employers, financial professionals, churches and non-profits as a way for these organizations to provide a new program for those they serve. Statistics show the incredible amount of time people worry about their finances in any given day… leading to stress-related illnesses, absenteeism and a lack of productivity. Your organization will become stronger by offering a way for people to get the basic financial help and support they need…. helping them become a better employee.

Gwinnett Business Radio

Each week, from the Business RadioX studio in Gwinnett, our hosts interview Gwinnett County’s top businessmen and businesswomen to learn what makes them the best at what they do.

Kelly Moselle with A BlueHorizon Residential Treatment, Dana Rider and Kevin Short with My Real Recovery

March 28, 2014 by Mike

Testing the Experts

Kelly Moselle with A BlueHorizon Residential Treatment, Dana Rider and Kevin Short with My Real Recovery

00:00 /

Wes Warrington, Tracy McDaniel, Kelly Moselle, Dana Rider, Kevin Short

Kelly Moselle/A BlueHorizon Residential Treatment

A BlueHorizon Residential Treatment is a substance use disorders (addiction) intensive treatment program for men and women who suffer from addictive diseases. Services are provided both on an out-patient basis, with or without supervised recovery residence services. Clients work in a community environment with a highly experienced staff and are engaged in a structured treatment regimen that includes evidence-based treatment practices in conjunction with a 12-step based philosophy.

Dana Rider & Kevin Short/My Real Recovery

Real Recovery is a sober living, halfway housing and treatment aftercare program designed specifically for young men ages 18-28 that have struggled with substance abuse and addiction. Situated on seven acres of beautiful riverfront property just north of the mountain city Asheville, North Carolina – it is unlike any other program that exists anywhere in the country.

They take a common sense approach to rehabilitation. Rather than being institutional, they implement a highly structured program in a casual environment. All of their residents have individualized and structured plans in place designed specifically for them by Real Recovery staff. Their clients participate in daily group activities, therapy, community and 12-step applications in a supportive, brotherhood-focused community. Although Real Recovery is a halfway housing provider, their individualized and hands-on approach to the services offered for young men stand out from those of standard halfway house programs across the United States.

What makes them really unique, however, is their belief in teaching young men to live life on life’s terms. Their goal is to instill a love for the life that they have been graciously given. Fun, love and helping others are the answers to a successful rehabilitation at Real Recovery.