Tucson Business Radio

TMBS E118: Shannon Adams, Customer Experience for Cigna

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Shannon Adams is the head of Customer Experience for Cigna Medicare.

Shannon has more than 15 years of experience in analytics and health care, focused on making things easier and more efficient for customers. Shannon holds a bachelor’s degree from Western Kentucky University and a master’s degree from Vanderbilt University. She lives in Nashville, Tennessee, with her husband and four young children. 

Where can our viewers go for more information? (www.cigna.com/medicare) 

Tucson Business Radio

TMBS E117: Dr. Sheryl Martin-Schild, Responding to a Stroke

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A National survey says only 40% of U.S. adults who have witnessed a stroke called 911 as their first reaction.  
In fact, stroke symptoms come on suddenly and require immediate emergency care, but only 1 in 5 respondents could recognize 10 signs and symptoms of a stroke. 

Dr. Sheryl Martin-Schild:

Dr. Martin-Schild graduated from the Tulane University School of Medicine, while also obtaining her PhD in Neuroscience.  Dr. Martin-Schild completed a combined internal medicine and neurology residency at Tulane University School of Medicine, followed by fellowship training in Vascular Neurology and clinical research in Vascular Neurology at the University of Texas Health Science Center in Houston, Texas.

Dr. Martin-Schild founded and directed the Stroke Program at Tulane Medical Center 2008-2016. She advanced Tulane Medical Center to Primary Stroke Center level in less than 2 years from inception and Comprehensive Stroke Center 3 years later. 

Her service delivered the highest rate of and most efficient with thrombolytic treatment for ischemic stroke in Louisiana. 

 Dr. Martin-Schild serves as the Statewide Stroke Medical Director for the Louisiana Emergency Response Network. She is the President & CEO of Dr. Brain, Inc., which provides on-site stroke leadership and patient care to hospitals committed to improving or developing stroke programs. 

She currently serves as the Medical Director of Neurology & Stroke for the New Orleans East Hospital and Touro Infirmary. Dr. Martin-Schild’s research focuses on access to stroke care, racial disparities in the outcome, and augmentation of rehab potential with neurostimulators. She has more than 100 manuscripts published in peer-reviewed journals. 

  For more information about the signs, symptoms, and risk factors for stroke, visit www.strokeawareness.com 

Tucson Business Radio

TMBS E116: Seema Verma, Medicare Open Enrollment

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Medicare Open Enrollment begins October 15th, and people with Medicare have until December 7th to make changes to their health plans or prescription drug plans or select a new plan for 2021.

Seema Verma, Administrator of the Centers for Medicare & Medicaid Services

As the Administrator of the Centers for Medicare & Medicaid Services, Seema Verma oversees a $1 trillion budget, representing 26% of the total federal budget, and administers health coverage programs for more than 130 million Americans. She was nominated by President Trump on November 29, 2016 – the seventh nomination by the President-elect – and confirmed by the U.S. Senate on March 13, 2017. 

This year, the Administrator has set a bold agenda to empower patients and transform the healthcare system to deliver better value and results for patients through competition and innovation. CMS will focus all of its efforts on 16 strategic initiatives across Medicare, Medicaid, and the Exchanges to move the healthcare delivery system toward value. 

During her tenure, Administrator Verma’s strong leadership at CMS has led to many major accomplishments. The agency has: 

Stabilized the individual health insurance market, where average premiums decreased in 2019 for the first time ever on federally facilitated exchanges, and Medicare Advantage premiums continue to decline, 

Restored the state and federal partnership for Medicaid with the approval of community engagement demonstrations to promote work and financial independence
 

Introduced the first-ever Medicaid & CHIP Scorecard to provide much-needed transparency on how well Medicaid is serving its beneficiaries 

Acted across all programs to lower the cost of prescription drugs, including by bolstering the ability of Medicare Advantage & Part D plans to negotiate lower drug costs for patients

Transformed the meaningful use program to focus on interoperability 

Created novel access to virtual check-ins for Medicare beneficiaries and expanded support for telehealth and remote patient monitoring 

Updated documentation guidelines and reduced 53 million hours of the administrative burden through the “Patients over Paperwork” and “Meaningful Measures” initiatives 

Launched the Blue Button 2.0 API, through which more than 1,700 mobile app developers have signed up to provide beneficiaries with access to their claims data and help them achieve better health 

Advanced bundled payment models to motivate healthcare providers to furnish services more efficiently, coordinate care, and improve quality and 

 Published guidelines requiring hospitals to post their standard pricing information online in a machine-readable format, updating it at least once a year—a first step toward giving patients the information they need to make the best decisions for themselves and their families. 

Administrator Verma is a graduate of the University of Maryland and holds a Master’s degree in Public Health with a concentration in health policy and management from Johns Hopkins University.  

Her editorial commentaries have appeared in the Wall Street Journal, Washington Post, Washington Times, and Health Affairs, and she also previously served as Vice President of Planning for the Health & Hospital Corporation of Marion County, Indiana. Most recently before heading CMS, she was President and CEO of SVC, Inc. 

Tucson Business Radio

TMBS E115: Andrew Sampson, Smart Financial Planning

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Andrew Sampson, Investment Advisor Representative, Wilde Wealth Management Group, Phoenix 

2020 has been a year unlike any other in recent memory. For many Americans, it has placed a renewed emphasis on the importance of smart financial planning and money management.  Unfortunately, many are still struggling when it comes to understanding and saving money. That’s where a financial advisor can assist, helping individuals to stay disciplined and on track during a challenging time. 

According to Charles Schwab’s latest Financial Literacy Survey, 89% of Americans believe that lack of financial education contributes to social and societal problems such as poverty, joblessness, wealth inequality and race relations 

Despite this desire for financial knowledge, a CNBC/Acorns Invest in You Savings Survey released late last year revealed that about 75% of Americans refuse to seek out professional financial advice, preferring instead to manage their own finances.

Andrew shares tips to help ensure a successful relationship with a financial advisor:

• DO YOUR RESEARCH: A financial advisor is a deeply personal choice. You need to find someone with whom you feel comfortable sharing the full details of your financial situation. Finding the right fit requires a bit of research. Your own network of friends and family may be able to recommend someone who is right for you. 
• BROKER VS. FINANCIAL PLANNER:  A broker tends to handle only your investments while a financial planner will look more holistically at your financial life, including insurance, estate planning, tax planning and investment management. 
• PUT YOUR PANDEMIC SAVINGS TO USE:  For many, the pandemic has had a silver lining—staying at home has allowed many to save money that would have normally gone to restaurants, shopping and other discretionary purchases. An advisor can help decide how to put that unexpected surplus to use. 
• USE DEBT WISELY:  Many people hit rough times or simply make mistakes when faced with unexpected expenses. There is no shame in carrying debt, but there is a right way and a wrong way to use credit. A financial advisor can assist with how best to manage debt in a challenging time. 

 Where can viewers go for more finance tips? 

  For more information please visit: www.cetera.com 

Tucson Business Radio

TMBS E114: Keeping safe from Covid w/ Dr. Costley

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Dr. Chad Costley is a Board-certified family physician with more than 20 years of clinical practice experience as a primary care practitioner.   

He founded and led Ponce Primary Care, a leading medical practice in Atlanta, Georgia, and has been named  “Atlanta’s Top Doctors” for the past three years by Atlanta Magazine.   

Dr. Costley earned his Bachelor of Arts and Doctor of Medicine degrees from the University of Michigan, where he also completed his medical residency training.  

He also holds a Master of Business Administration with distinction, specializing in finance and entrepreneurship from Emory University, where he was a Woodruff Scholar. 

Tucson Business Radio

TMBS E113: Joel Mangan, Executive Director P-TECH

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Unemployment Has Spiked but Some Jobs Remain Unfilled – So public schools and businesses are teaming up to make workplaces more diverse, improve education and career readiness, and create new opportunities that change lives. 

About Joel Mangan

Executive Director, P-TECH, IBM Corporate Social Responsibility
https://www.linkedin.com/in/joel-mangan-364403 

 Joel Mangan is the Executive Director of the P-TECH Network at IBM. P-TECH is a global education innovation approach that fuses secondary and post-secondary education with local industry and employer engagement to prepare students for the future of work. P-TECH creates pathways for students from under-served communities to acquire skills and cost-free graduate qualifications and opportunities for graduates to contribute their talents and benefit from economic growth in the digital economy. 

 Joel has grown the P-TECH model from 7 countries to 24 countries that have integrated P-TECH into their education systems with 100,000 students coming through the program. 

 Joel was previously the Global Health Initiatives Leader at the IBM Foundation. He led work with the American Cancer Society that culminated in access pricing agreements that reduced the price of cancer therapies for 20 low-income countries by half. His work comprised of bringing new technology and building new partnerships to tackle health disparities in the emerging health systems. 

 He brings more than 20 years of experience in technology-led business transformation prior to joining IBM CSR. As a Senior Managing Consultant in IBM’s consulting services business, Mr. Mangan led many large-scale commercial transformation projects in the supply chain, healthcare, and asset management for major industrial companies, working in Europe, Africa, and the US.