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TMBS E112: Beth Stiller, CEO of Massage Envy

October 3, 2020 by Sam Harrell

Tucson Business Radio
Tucson Business Radio
TMBS E112: Beth Stiller, CEO of Massage Envy
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Why and how during a time like this pandemic that a firm like “Massage Envy” can be bringing in new clients to their licensed therapists, 110 Franchise locations every day across America 

Beth Stiller was promoted to CEO of Massage Envy on November 25, 2019.  She is the first female leader of the brand, the largest provider of therapeutic massage and skincare services in the U.S. collectively across its nearly 1,100 franchise locations in 49 states. 

 Beth has more than 20 years of global and domestic experience in retail, branding, merchandising, and management.  

She is a driver of retail and product innovation with a proven track record of achieving results through motivating teams and influencing positive change.   

She joined Massage Envy in 2016 as Chief Commercial Officer.   

In this previous role, she was deeply involved in all facets of commercial and operational strategies and the development and deployment of services, products, and programs to the Massage Envy franchise network.  


 

Tagged With: The Mark Bishop Show

TMBS E111: Tim Burke, Investing in High-Tech

October 3, 2020 by Sam Harrell

Tucson Business Radio
Tucson Business Radio
TMBS E111: Tim Burke, Investing in High-Tech
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AMERICANS ARE RECONSIDERING INVESTING IN HIGHER EDUCATION DUE TO COVID-19. Tim Burke – Principal in Tailored Solutions – Edward Jones. An Investment Strategist giving us Tips on Savings Tools and Online Resources for Financial Literacy 

Edward Jones’ ongoing effort to increase financial literacy around topics like education savings with an in-school pilot for high school students and teachers and an at-home curriculum for families whose children are currently learning remotely is a saving factor for many Tim but eighty percent of those currently saving for an in-person, four-year college or university cited concerns that the quality of education may suffer if universities move to online learning, including access to tools and resources necessary for education (47%), lack of community aspects at school, such as sports teams, clubs and on-campus housing (35%) and required in-person lab time (31%). 

About Tim Burke

Tim Burke leads the Discovery team within Tailored Solutions and joined Edward Jones in 1999 as an equity analyst following the telecommunications industry.  

He holds a bachelor’s degree in finance and economics from the University of South Carolina and a master’s degree in finance from the University of Texas at San Antonio.  He currently serves on the Advisory Board of SouthSide Early Childhood Center. 

Tagged With: The Mark Bishop Show

TMB E46: Caren Jablonsky & Wayne Satten, Health Services

October 3, 2020 by Sam Harrell

Tucson Business Radio
Tucson Business Radio
TMB E46: Caren Jablonsky & Wayne Satten, Health Services
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Caren Jablonsky, Crisis Mobile Team first responder  

I have worked in the mental health field for over thirty years with a specialty in crisis intervention and trauma-informed care. I have also worked with foster children. I first became interested in counseling when I was thirteen years old because my best friend had parents who both had an alcohol dependence issue and I realized that I had a high level of empathy and ability to actively listen to my friend’s issues. Over the years, I have combined my love of psychology with nutrition and have assisted people in working through mental health issues to forge a healthier way of eating. 

About the Business:

I work for a “health home” that provides crisis mobile team services as well as ongoing behavioral health services including a community re-entry program for people who have been incarcerated. 


Wayne Satten, Clinical Psychologist 

Wayne Satten runs a Private Therapy Practice here in Tucson. 

I enjoyed a wonderful upbringing in Los Angeles. After high school, I went east to Philadelphia to attend college and graduate school. I returned to Tucson in 1988 and I’ve lived here ever since. I’ve been a clinical psychologist for my whole career and I’ve primarily provided individual psychotherapy to adults. I’ve always enjoyed the friendships that I’ve established here in Tucson and I’ve maintained a close circle of friends, several of whom I also run and walk with on a regular basis. I’m also an avid baseball fan.  I have a huge collection of baseball cards and I’ve been a Dodger fan for my whole life. 

 

Forty-Niner Golf & CC – Tucson’s Hidden Jewel

Tagged With: Tucson Means Business

SAL E1: Inaugural, w/Dr. Lori Phillips and Associates

October 1, 2020 by Sam Harrell

Tucson Business Radio
Tucson Business Radio
SAL E1: Inaugural, w/Dr. Lori Phillips and Associates
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The Self-Aware Leader Podcast:  

Leveraging Your Enneagram Power

Sally Brown, Jim Shutt, Caitlin Sullentic, Lori Phillips 

Dallas Center Grimes CSD 
2555 West 1st Street
Grimes, IA  50111
lori.phillips@dcgschools.com
First Guest Phone: Lori Phillips:515 293-0557
Second Guest Phone: Caitlin Sulentic: 319-572-4383 or
515-992-4343

Dr. Lori Phillips has been in education for 30 years.  She taught secondary English for 10 years and then assumed leadership positions in curriculum and instruction, as well as building leadership.  For the past 15 years, Lori has served as a middle school principal in Dallas Center and Grimes Iowa. Lori received her Ph.D. in Educational Leadership in 2019 and was named Iowa Middle School Principal of the Year in 2020. Lori is passionate about educating middle-level students–not only academically, but socially, emotionally, and behaviorally as well. Lori’s next goal is to establish a world-class middle school for young adolescents within her community. The new facility is scheduled to open the fall of 2021. 

HOST

Linda John Bio 
(727) 272-7296
linda@lindajohnconsulting.com
www.lindajohnconsulting.com 
SOCIAL MEDIA: Facebook | Instagram | LinkedIn | Twitter |

Linda John is the CEO and founder of Linda John Consulting, LLC, providing Executive Coaching and Destination Consulting services to clients throughout the USA.  From 1993 – 2020, Linda served as the Executive Director for Visit Eau Claire in west-central Wisconsin.  Some of Linda’s top accomplishments at Visit Eau Claire included the development of a successful regional tourism program, the creation of a sports commission for the Eau Claire area, and launching two successful mobile visitor center programs, all resulting in record-setting tourism growth for the region during her tenure. 

In most recent years, John was at the table for the completion of the Pablo Center at the Confluence, where Visit Eau Claire opened its new Experience Center, as well as collaborating to craft the community partnership strategy for the new Sonnentag Event and Recreation Complex. She also was the lead voice in advocating for a new convention center, including the completion of a feasibility study and the development of a collaborative strategy for the project. 

Linda now owns and operates her professional consulting practice, ​Linda John Consulting,​ through which she offers a variety of professional training and human resource development services, including team development and organizational rebuilding initiatives.  

Linda is a Certified Destination Marketing Executive (CDME) and an accredited practitioner of the Integrative Enneagram for both individuals and teams. She holds memberships with Destinations International and the International Coach Federation (ICF).   Linda holds a Bachelor’s of Science degree in Business Administration from Minnesota State University in Mankato and a Master’s of Science degree in Training and Human Resource Development from UW Stout. 

Tagged With: The Self-Aware Leader Podcast

TMBS E110: Holly O’Neill, Chief Client Care Executive BOA

October 1, 2020 by Sam Harrell

Tucson Business Radio
Tucson Business Radio
TMBS E110: Holly O’Neill, Chief Client Care Executive BOA
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DELIVERING SEAMLESS CLIENT EXPERIENCES IN A CHANGING LANDSCAPE 

  Holly O’Neill, Chief Client Care Executive 

As we look forward to National Customer Service Week, it is important to understand how clients and companies are both redefining the client experience. My guest for this show is Holly O’Neill, Chief Client Care Executive, Bank of America, 

Right now, as client expectations continue to shift and face-to-face interactions are limited, it’s essential for businesses to find new ways to create positive experiences. Companies have had to pivot quickly or improve upon their existing client care models to create more meaningful and personalized experiences in order to meet clients’ changing needs. This has meant anticipating changing client needs, delivering a consistent client experience across all channels, and continuing to offer a balance of digital tools and in-person services.

  • Adapt your company’s client care approach during moments of need, moving quickly and effectively 
  • Create personalized solutions for each client need 
  •  Incorporate digital solutions into your company’s client care strategy 
  • Utilize multiple streams of feedback to listen to clients and adjust the client care strategy
     Identify and determine what clients should expect from their financial institution during this time and beyond 

ABOUT HOLLY O’NEILL 

Holly O’Neill is the Chief Client Care Executive and leads Consumer, Small Business & Wealth Management Client Care at Bank of America.  

Her team provides financial solutions to more than 66 million clients each year, with a focus on delivering exceptional and distinctive client care with each interaction.

 

 

Tagged With: The Mark Bishop Show

HW&W E24: Jami Amidon, Hunter Rowe Real Estate

September 26, 2020 by Sam Harrell

Tucson Business Radio
Tucson Business Radio
HW&W E24: Jami Amidon, Hunter Rowe Real Estate
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Jami Amidon, Broker, REALTOR®, Advisor 
Hunter Rowe Real Estate 
7501 Creedmoor Rd. #102 
Raleigh, NC 27613 
919-897-9494
jami@forsaleinthetriangle.com
jamiamidon.com 
SOCIAL MEDIA: Facebook | Intagram| LinkedIn | 

Jami Amidon is an intuitive, innovative, creative real estate professional who’s known for bringing joy and peace of mind to the sometimes stressful business of home buying and selling.

While Jami’s real estate career formally started in 2001 when she served on the lending side of transactions, she now serves the residential real estate community in the Raleigh, NC, area.

Looking back, it’s easy to see the passion for the idea of home — how to find it, create it, and enjoy it — showing up throughout Jami’s life.

Her first business, which she started in Texas when she was only 18, was a bridal registry gift shop. That led her to start a catering business with clients straight out of the Who’s Who of that oil town community, including Sen Phil Graham, T Boone Pickens, and Gov Bill Clements.

Later, Jami established a home accessory boutique in Tucson, bringing a fresh approach to the southwest market. Featured in local and national publications, Jami’s shop served clients across the country and ranks high on her list of favorite things she’s ever done!

Working as a real estate advisor to both buyers and sellers represents a natural evolution for Jami, and her business acumen and savvy are part of what has her so competent and sought-after when it comes to real estate transactions.  Jami’s high-touch, concierge approach not only ensures people get matched up with spaces and environments that bring joy to their daily lives, but also that they actually enjoy the experience along the way.

About the Host

Karen M. Fisher
Senior Loan Officer
NMLS ID# 180167 – AZ MLO Lic# 0911886

Summit Funding, Inc.
5151 E. Broadway Blvd., Ste. 700
Tucson, AZ  85711
Branch NMLS ID# 1464335 – Summit Funding, Inc NMLS ID#3199
AZ Lic# 0925837 – Equal Housing Opportunity 

(520) 447-2279 Direct Phone
Karen.Fisher@SummitFunding.net
www.OurNeighborsOurHeroes.com

As a Senior Loan Officer, I originate residential home loans (1-4 Units) for purchase or refinance transactions for owner-occupied, second homes or investment properties.  I am licensed in the State of Arizona; however, I can connect you to great mortgage loan officers anywhere in the United States or Canada.  I have been a loan officer for just over 20 years.  In the prior 17 years, I was a Realtor, an Associate Broker, Branch Manager, and Designated Broker.  My beloved husband Scott and I have been married for over 37 years, we have an awesome daughter Allison who is engaged to her Gonzaga University sweetheart, Enrique.  I love to read, travel, hike, golf, camp, entrepreneurial ideas, inventions, animals and children. My key to success is to focus on excellence, not perfection and being growth-minded. 

Tagged With: healthy wealthy & Wise, Healthy Wealthy and Wise

CAW E7: Mike McGee, CPCU, ARM, V.P. Crest Insurance 

September 26, 2020 by Sam Harrell

Tucson Business Radio
Tucson Business Radio
CAW E7: Mike McGee, CPCU, ARM, V.P. Crest Insurance 
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Mike McGee, CPCU, ARM 
Vice President 
mmcgee@crestins.com 
(d) 520.784.7660 | (c) 520.603.1582 | (o) 520.881.5760 ext 1106 
(f) 520.618.3981 
5285 E. Williams Circle, Suite 4500 | Tucson, AZ  85711 

A graduate of the University of Arizona, Mike McGee’s career has included service in the United States Marine Corps., as a wildland Hotshot and Helitack firefighter, risk management and procurement for large healthcare institutions including Tucson Medical Center and Kingman Regional Medical center, and finally his current role as a consultant and broker with Crest Insurance Group.  In addition to his studies at the U of A, Mike holds an Associate in Risk Management and Chartered Property and Casualty Underwriter designation. 

On the personal side, Mike is an avid outdoorsman, and hunter, spending any free time he can exploring the wilderness of Southern Arizona. 

About the Business

Crest Insurance is the largest locally-owned and operated insurance brokerage in Southern Arizona, and one of the top-100 insurance agencies in the United States.  Providing risk management and consulting services across the full scope of business operations from Workers Compensation and operational liability to employee benefit programs.  For Crest, Mike’s expertise lies in contract oversight and review, captive management, and logistics.

Host

Matt Nelson: Senior Vice President, Crest Insurance Group 
Matt is a Senior Vice President at Crest Insurance Group in Tucson, consulting with companies to identify and implement insurance, risk management, and employee benefits solutions.  With more than a 15 years of industry experience, he has served as a keynote speaker on the healthcare industry, leadership, workplace culture and risk management for professional organizations throughout Southern Arizona, including the City of Tucson, Greater Tucson Leadership, the Financial Executives and Affiliates of Tucson, and the CEO Roundtable of Tucson. 

Matt is an active member in the Tucson community, having served as a Non-Commissioned Officer in the Arizona Army National Guard and volunteering with multiple local organizations, including as Treasurer and a Big Brother with Big Brothers and Big Sisters of Southern Arizona, a volunteer with the United Way of Tucson and Southern Arizona, Chair of the Pima County JTED’s Business and Industry Council, a builder with Habitat for Humanity and many other local youth charities. 
Email: mnelson@crestins.com  
Phone: 520.784.7636 
LinkedIn: www.linkedin.com/in/mattrnelson2   

 

Tagged With: Crest Insurance Group in Tucson, Culture at Work in Tucson

TMBS E109: Sarah South, Ph.D., V. P. at AncestryDNA

September 25, 2020 by Sam Harrell

Tucson Business Radio
Tucson Business Radio
TMBS E109: Sarah South, Ph.D., V. P. at AncestryDNA
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Sarah South: 

 Sarah South, Ph.D., has served as Vice President of Laboratory Sciences at AncestryDNA, LLC since August 2016.  Previous positions have included VP, Clinical Laboratory Operations at 23andme, Associate Professor in the Department of Pathology at the University of Utah, Medical Director at ARUP Laboratories, and Laboratory Director at Lineagen. Through these positions, Sarah has focused her career on genetic technologies and the interpretation of genetic results, with a more recent focus on scaling access of genomics to a broader population.  

 Sarah received her Ph.D. from the Johns Hopkins School of Medicine in Human Genetics.  Her doctorate provided broad training in human genetics, with a research focus on the genetics of peroxisomal biogenesis disorders.  After completion of her doctorate, Sarah completed two postdoctoral fellowships, the first focused on prenatal research projects within the Department of Obstetrics and Gynecology at Johns Hopkins Hospital and the second in Clinical Laboratory Genetics at the University of Utah.   Sarah is board certified by the American Board of Medical Genetics and Genomics and participates in numerous national genetic committees and organizations. 


Tagged With: The Mark Bishop Show

TMB E45: Crystal Kasnoff and Dr Kay, Tucson ER & Hospital 

September 25, 2020 by Sam Harrell

Tucson Business Radio
Tucson Business Radio
TMB E45: Crystal Kasnoff and Dr Kay, Tucson ER & Hospital 
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Crystal Kasnoff   / Dr. Darren Kay 
Director of Marketing, Comm. And Public Relations / M.D. Chief Operation Officer 
Tucson ER & Hospital 
4575 E. Broadway Blvd., Tucson, AZ 85711 
520-375-9111 
ckasnoff@tucsonerhospital.com


Crystal Kasnoff

Crystal Kasnoff has been in the marketing, communications, and public relations field for more than twenty years. She received her bachelor’s degree from the University of Arizona and has an Executive Certificate in Global Management from the Thunderbird School of Global Management. Part of Kasnoff’s extensive experience includes serving as the Executive Director for Tucson’s January 8th Memorial, and the Marketing and External Affairs Director for University Medical Center.   

Crystal has lived in Tucson for over 30 years and loves the Tucson community. She enjoys spending time with her family and enjoying all that Southern Arizona has to offer. 


Darren Kay, MD

Darren Kay, MD, is a board-certified emergency medicine physician practicing at Tucson ER & Hospital where he serves as the Chief Operating Officer. Dr. Kay earned his medical degree (M.D.) from the University of Utah before completing an internship in Surgery at the University of Colorado. He then continued on to complete residency training in Emergency Medicine at Texas Tech Health Sciences Center. Dr. Kay moved to Tucson in 1998 and practiced Emergency Medicine at Northwest Medical Center and Oro Valley Hospital for over 20 years. In addition to his clinical practice, he also served as the EMS (Emergency Medical Services) Medical Director for 15 years for Rural Metro, AMR, Ranger, and Northwest Fire District.  

Dr. Kay grew up in Utah on a ranch and loves that Tucson offers so many outdoor activities. Dr. Kay, his wife, and children have called Tucson home since the late 1990s and truly enjoy the city and culture. 

 About Tucson ER & Hospital

Tucson ER & Hospital is a full-service emergency room and hospital. 

We opened our doors to do one thing – put the care back into health care. We are physician-owned and pride ourselves in our ability to offer state-of-the-art testing and diagnostics while providing value-based quality care with a concierge-level of service. 

Forty-Niner Golf & CC – Tucson’s Hidden Jewel

 

Tagged With: Tucson Means Business

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