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Bob McQuillan is VP Franchise Development of Hand & Stone Massage and Facial Spa. With 31 Canadian locations currently in operation in addition to the nearly 500 throughout the United States, Hand & Stone, one of Forbes top franchise opportunities of 2019, has launched a franchise growth strategy to more than double its Canadian footprint.
Several aspects of the brand position will meet the massage therapy demand in Canada, including stellar customer service, increased demand for spa services and a strong and supportive corporate team.
Since most massage-therapy services are covered by insurance in Canada, existing customers are increasingly utilizing these services and on a more frequent basis. Hand & Stone’s membership-based model not only gives people an incentive to treat themselves on a monthly basis, but it does so at an affordable price.
