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LEADER DIALOGUE: Cybersecurity with Colonel Gemini Majkowski

November 15, 2018 by Mike

Gwinnett Studio
Gwinnett Studio
LEADER DIALOGUE: Cybersecurity with Colonel Gemini Majkowski
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Join us for this two-part series of Leader Dialogue to discuss the relevance and risk of cybersecurity with Colonel Gemini Majkowski. According to the 2018 American Hospital Association environmental scan, the magnitude data breaches from cyberattacks cost the U.S. $6.2B annually with an average of $2.2M and over 3K records compromised per healthcare incident alone.

During the first part of this series, Gemini introduces our audience to the convergence of the digital era and healthcare – the advantages and threats to both consumers and organizations.

Join Gemini and our hosts Ben Sawyer, Duffie Dixon, and Jennifer Strahan to discuss not only the impact of organizational threats, but also the requirements to protect organizations from these threats as well.

Colonel Gemini Majkowski/G2MQ

Established in 2001, G2MQ offers business leaders and healthcare organizations a unique combination of innovative proprietary tools and a dynamic team of subject matter experts to provide tailored solutions for their clients. From customized standard operating procedures to compliance and accreditation preparations to writing Baldrige National Quality Award applications, G2MQ is a trusted resource.

Utilizing a comprehensive approach, G2MQ not only addresses compliance, accreditation and regulatory issues, but tackles the full spectrum of challenges facing today’s healthcare organizations. Consequently, their clients can take their organizations “above and beyond” compliance to sustainable performance excellence and results.

Colonel Gemini Majkowski is a leader, strategist, and change agent with over 20 years of combined healthcare experience in private sector and DoD. Her core competencies include:leadership, strategic planning, quality management systems, policy development, healthcare administration, Baldrige, Six Sigma, organizational transformation, regulatory compliance, accreditation inspections, audits, and project management.

She worked in the private sector for 26 years and developed corporate strategies and quality management systems for 11 healthcare organizations. Gemini also created organizational structure; launched innovative quality and performance management systems; and drove sweeping impact to organizational efficiency, effectiveness, and sustainability.

With 16 years of experience in the U.S Air Force, Gemini served in leadership positions as an active duty and reserve officer. She is currently IMA to the Director of Staff and Senior Executive officer, Office of the Air Force Surgeon General, Washington DC. Gemini has spearheaded ground work/development of Air Force Medical Service strategy management framework. She led leadership development, organizational transformation, and execution of strategic initiatives. Gemini facilitated cross-functional communication. She served as key consultant to the 31-member Strategic Management Group responsible for turning the Surgeon General’s vision into reality.

About SOAR Vision Group

The SOAR Vision Group mission is to: Align People with Purpose to Achieve Exceptional Results. SOAR provides best practice strategy execution, business process optimization services, and a structured organizational development approach for organizations to effectively implement the Baldrige Performance Excellence framework. For more information, contact SOAR Vision Group at (888) 294-3303 or visit soarvisiongroup.com.

About the Baldrige Foundation

The mission of the Baldrige Foundation is to ensure the long-term financial growth and viability of the Baldrige Performance Excellence Program, and to support organizational performance excellence in the United States and throughout the world. The Malcolm Baldrige National Quality Award is presented annually by the United States President to organizations that demonstrate quality and performance excellence. For more information, contact the Baldrige Foundation at (202) 559-9195 or visit baldrigefoundation.org.

Tagged With: cyber attacks, cyber security, cyber threats, cyberattacks, cybersecurity, duffie dixon, Gemini Majkowski, internet security, leader dialogue, leader dialogue podcast, leader dialogue radio, online healthcare, online risks, online security, organizational threats, SOAR Vision Group

LEADER DIALOGUE: Transformation Requires Innovation – Deep Dive with Roger Spoelman

November 6, 2018 by Mike

Gwinnett Studio
Gwinnett Studio
LEADER DIALOGUE: Transformation Requires Innovation – Deep Dive with Roger Spoelman
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Ben Sawyer with SOAR Vision Group

In part 2 of the Innovation discussion Ben and Duffie are joined by Roger Spoelman SVP, Strategic and Operational Integration, Trinity health, CEO Mercy Health, and interim CEO Loyola University Medical Center in Chicago. (Roger is Ben’s executive coach). In part 1 of this 2-part Innovation series, Roger can be seen in the Mercy Health video explaining why all great transformations have necessitated innovation. Under his leadership, the Innovation Hub was born as a renaissance zone for Trinity Health, and the Innovative Primary Clinic was born based upon the innovation thinking and application of human centered design by the Innovation Hub team.

In part 2 we pick up where we left off discussing how success is truly on the far side of failure. Roger shares how the innovation process encourages people to think outside of the box to achieve break-throughs. How appropriately messy the process can be, and how it is essential to any organization positioning themselves for the future.

Listen in to learn…

  • What true innovation looks like
  • Further information about setting up ‘innovation zones’ and why they are necessary to support and protect outside-the-box thinking
  • How the average leader can become transformational if given the freedom and support to innovate, and look at the problem through an entirely different human systems lens

About SOAR Vision Group

The SOAR Vision Group mission is to: Align People with Purpose to Achieve Exceptional Results. SOAR provides best practice strategy execution, business process optimization services, and a structured organizational development approach for organizations to effectively implement the Baldrige Performance Excellence framework. For more information, contact SOAR Vision Group at (888) 294-3303 or visit soarvisiongroup.com.

About the Baldrige Foundation

The mission of the Baldrige Foundation is to ensure the long-term financial growth and viability of the Baldrige Performance Excellence Program, and to support organizational performance excellence in the United States and throughout the world. The Malcolm Baldrige National Quality Award is presented annually by the United States President to organizations that demonstrate quality and performance excellence. For more information, contact the Baldrige Foundation at (202) 559-9195 or visit baldrigefoundation.org.

Tagged With: duffie dixon, leader dialogue, leader dialogue podcast, leader dialogue radio, roger spoelman, SOAR Vision Group, trinity health

LEADER DIALOGUE: Transformation Requires Innovation – Mercy Health Case Study

October 31, 2018 by Mike

Gwinnett Studio
Gwinnett Studio
LEADER DIALOGUE: Transformation Requires Innovation - Mercy Health Case Study
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In part 1 of the Innovation discussion, hosts Ben Sawyer and Jennifer Strahan introduce the Mercy Health innovation case study (introductory video included). All great transformations have necessitated innovation. For example, Thomas Edison’s teachers said he was “too stupid to learn anything.” And, he was fired from his first two jobs for being “non-productive.” Clearly his teachers and employers did not understand the process of innovation. As an inventor, Edison made 1,000 unsuccessful attempts at inventing the light bulb. When a reporter asked, “How did it feel to fail 1,000 times?” Edison replied, “I didn’t fail 1,000 times. The light bulb was an invention with 1,000 steps.”

Success is on the far side of failure. How can we avoid, like Edison’s teachers and employers, the potential of sacrificing innovative break-throughs due to productivity and/or budget constraints?

Listen in to learn…

  • Why innovation is essential for transformation
  • How the Mercy Health team applied human centered design innovation to transform Primary Care practice, improving patient and provider satisfaction, quality, and productivity as a result
  • Why “innovation zones” are necessary to support and protect thinking outside the box
  • How servant leaders support innovation and workforce empowerment
  • How innovation can be the difference between success and failure

About SOAR Vision Group

The SOAR Vision Group mission is to: Align People with Purpose to Achieve Exceptional Results. SOAR provides best practice strategy execution, business process optimization services, and a structured organizational development approach for organizations to effectively implement the Baldrige Performance Excellence framework. For more information, contact SOAR Vision Group at (888) 294-3303 or visit soarvisiongroup.com.

About the Baldrige Foundation

The mission of the Baldrige Foundation is to ensure the long-term financial growth and viability of the Baldrige Performance Excellence Program, and to support organizational performance excellence in the United States and throughout the world. The Malcolm Baldrige National Quality Award is presented annually by the United States President to organizations that demonstrate quality and performance excellence. For more information, contact the Baldrige Foundation at (202) 559-9195 or visit baldrigefoundation.org.

Tagged With: duffie dixon, innovation zones, mercy health, mercy health innovation case study, servant leaders, Servant Leadership

LEADER DIALOGUE: The Baldrige Journey – Pursuing Performance Excellence with the Baldrige Foundation – Deep Dive

October 19, 2018 by Mike

Gwinnett Studio
Gwinnett Studio
LEADER DIALOGUE: The Baldrige Journey – Pursuing Performance Excellence with the Baldrige Foundation - Deep Dive
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Ben Sawyer and Al Faber

In this follow-up deep dive Leader Dialogue episode, hosts Ben Sawyer and Duffie Dixon continue the “Baldrige Journey – Pursuing Performance Excellence” discussion with Al Faber, the President & CEO of the Baldrige Foundation, clarifying what it takes for organizations and people to succeed.

Listen in to learn…

1. What effective leaders do to succeed
2. How to overcome the organizational gaps in knowledge, performance, and visibility
3. How to identify the “metrics that matter” to improve organizational performance
4. How to overcome employee behaviors expressed as “it’s not my job” and “we’ve always done it that way”
5. How to tie these key performance excellence principles back to the visual Baldrige organizational hierarchy of needs, clarifying the critical aspects of performance, and specifying where innovation is necessary to achieve sustainable organizational and personal success

Al Faber/Baldrige Foundation

Al Faber was named President and CEO of the Baldrige Foundation in July 2014. The Mission of the Baldrige Foundation is to ensure the long-term financial growth and viability of the Baldrige Performance Excellence Program, and to support organizational performance excellence in the United States and throughout the world. Prior to joining the Foundation, Al served as President & CEO of The Partnership for Excellence (TPE).
Prior to that, Al served in federal and state government culminating in executive positions and leading more than 11,500 employees, with 65 major facilities, a 250 million dollar operating budget and real property exceeding $2.1 billion dollars. He has provided executive leadership, establishing policies, priorities and oversight of federal budgets, operations and training, personnel, logistical operations and infrastructure management to include numerous construction programs. He is driven to create winning organizational results with a deep sense of commitment to public service.

Tagged With: Deep Dive, duffie dixon, effective leadership, heirachy of needs, leader dialogue, leader dialogue podcast, leader dialogue radio, Leadership, Management, Organizational Hierarchy of Needs, organizational performance, performance excellence, SOAR Vision Group

LEADER DIALOGUE: The Baldrige Journey – Pursuing Performance Excellence with Al Faber of the Baldrige Foundation

October 15, 2018 by Mike

Gwinnett Studio
Gwinnett Studio
LEADER DIALOGUE: The Baldrige Journey – Pursuing Performance Excellence with Al Faber of the Baldrige Foundation
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Ben Sawyer, Duffie Dixon and Al Faber

Performance excellence refers to an integrated approach to organizational performance management approach resulting in:

• Delivery of increasing value to customers and stakeholders contributing to organizational sustainability
• Improvement of overall organizational effectiveness and capabilities
• Organizational and personal learning

The Baldrige Performance Excellence Framework consists of seven (7) categories which integrate leadership, strategy, and customers with workforce and operations to drive results. The Baldrige system foundation of measurement, analysis, and knowledge management is critical to effective management and to a fact-based, knowledge-driven, agile system for improving performance and competitiveness.

Listen in to learn…

• How Baldrige provides a disciplined, fully integrated approach to innovation in all key areas of your business model.
• How Baldrige is visually represented through a cascading organizational hierarchy of needs, clarifying the critical aspects of performance, and specifying where innovation is necessary to achieve sustainable success.
• How the best performing organizations innovate, clarify what matters (strategize), then execute seamlessly.
• About the three key steps of strategy execution:
Organize: To differentiate your organization in the marketplace
Activate: To engage employees to execute seamlessly
Recalibrate: To consistently measure performance to expectations and adjust course as necessary

Al Faber/Baldrige Foundation

Al Faber was named President and CEO of the Baldrige Foundation in July 2014. The Mission of the Baldrige Foundation is to ensure the long-term financial growth and viability of the Baldrige Performance Excellence Program, and to support organizational performance excellence in the United States and throughout the world. Prior to joining the Foundation, Al served as President & CEO of The Partnership for Excellence (TPE).

Prior to that, Al served in federal and state government culminating in executive positions and leading more than 11,500 employees, with 65 major facilities, a 250 million dollar operating budget and real property exceeding $2.1 billion dollars. He has provided executive leadership, establishing policies, priorities and oversight of federal budgets, operations and training, personnel, logistical operations and infrastructure management to include numerous construction programs. He is driven to create winning organizational results with a deep sense of commitment to public service.


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Tagged With: customer value, duffie dixon, leader dialogue, Leadership, Management, Organizational Hierarchy of Needs, performance excellence, performance management, SOAR Vision Group, strategy execution

STRATEGIC INSIGHTS RADIO: Communications and Media Expert Duffie Dixon

September 19, 2018 by Mike

Gwinnett Studio
Gwinnett Studio
STRATEGIC INSIGHTS RADIO: Communications and Media Expert Duffie Dixon
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Duffie Dixon and Jennifer Rusz

Duffie Dixon/Communications and Media Expert

Duffie Dixon is a multiple Emmy award winning journalist with 27 years of experience in the television business, including 14 years as a news reporter with WXIA-TV (11 Alive) in Atlanta. She is now engaged as a communications and media expert focused on helping businesses and individuals exceed their potential in messaging, presenting and networking. She is passionate about storytelling across multiple platforms including Business Radio X, and she currently serves as the host of the weekly show “Leader Dialogue“.

Tagged With: duffie dixon, interview training, media training, sterling rose consulting, sterling rose consulting corp, strategic insights, strategic insights radio, television interviews

LEADER DIALOGUE: Clarifying Strategy Execution Failure Modes & Myths with CHIME – Deep Dive

September 7, 2018 by Mike

Gwinnett Studio
Gwinnett Studio
LEADER DIALOGUE: Clarifying Strategy Execution Failure Modes & Myths with CHIME - Deep Dive
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Ben Sawyer, Jennifer Strahan, Duffie Dixon and Russ Branzell

On this follow-up deep dive episode of “Leader Dialogue“, CHIME CEO Russ Branzell again joins Ben, Jennifer and Duffie to discuss the two common Strategy Execution failure modes resulting from five (5) commonly held strategy execution myths. (Adapted from the research of: Donald Sull, MIT Sloan School of Management, and Rebecca Homkes fellow at the London Business School’s Centre for Management Development and Economic Performance). See the related diagram below:

Listen in to learn…

  • The impact of not effectively managing decision rights across silos
  • How to improve organizational agility through effective information flow coordination
  • The common strategy execution myths and how to address those myths in your organization
  • What should replace the existing three-legged stool of poor strategy performance

CLICK HERE to watch the video of this show. 

About SOAR Vision Group

The SOAR Vision Group mission is to: Align People with Purpose to Achieve Exceptional Results. SOAR provides best practice strategy execution, business process optimization services, and a structured organizational development approach for organizations to effectively implement the Baldrige Performance Excellence framework. For more information, contact SOAR Vision Group at (888) 294-3303 or visit soarvisiongroup.com.

About the Baldrige Foundation

The mission of the Baldrige Foundation is to ensure the long-term financial growth and viability of the Baldrige Performance Excellence Program, and to support organizational performance excellence in the United States and throughout the world. The Malcolm Baldrige National Quality Award is presented annually by the United States President to organizations that demonstrate quality and performance excellence. For more information, contact the Baldrige Foundation at (202) 559-9195 or visit baldrigefoundation.org.

Tagged With: donald sull, duffie dixon, leader dialogue, leader dialogue radio, Leadership, management myths, rebecca homkes, russ branzell, russell branzell, SOAR Vision Group, strategy execution, strategy myths

LEADER DIALOGUE: The Importance of Transparency and Accountability with Russ Branzell of CHIME

September 4, 2018 by Mike

Gwinnett Studio
Gwinnett Studio
LEADER DIALOGUE: The Importance of Transparency and Accountability with Russ Branzell of CHIME
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Ben Sawyer, Jennifer Strahan and Russ Branzell

Russell (Russ) Branzell/CHIME

College of Healthcare Information Management Executives (CHIME) CEO Russ Branzell discusses the criticality of transparency and performance accountability as the Age of Consumerism envelopes the healthcare market. Russ provides examples from his experience as the CIO of Poudre Valley Health System leading up to their winning of the Malcolm Baldrige National Quality Award in 2008.

Listen in to learn:

  • What a Baldrige winning effective strategy execution environment looks like
  • The contrasting ineffective strategy deployment three-legged stool of low performing organizations
  • The impact transparency and accountability have on operational performance
  • The criticality of real-time cascading scorecard software for leaders to keep their fingers on the pulse of organizational performance, replacing the dependence on cumbersome spreadsheets
  • What every organization can learn from the journey of Baldrige Quality Award winners

CLICK HERE to watch the video of this show.

About SOAR Vision Group

The SOAR Vision Group mission is to: Align People with Purpose to Achieve Exceptional Results. SOAR provides best practice strategy execution, business process optimization services, and a structured organizational development approach for organizations to effectively implement the Baldrige Performance Excellence framework. For more information, contact SOAR Vision Group at (888) 294-3303 or visit soarvisiongroup.com.

About the Baldrige Foundation

The mission of the Baldrige Foundation is to ensure the long-term financial growth and viability of the Baldrige Performance Excellence Program, and to support organizational performance excellence in the United States and throughout the world. The Malcolm Baldrige National Quality Award is presented annually by the United States President to organizations that demonstrate quality and performance excellence. For more information, contact the Baldrige Foundation at (202) 559-9195 or visit baldrigefoundation.org.

 

Tagged With: duffie dixon, effective strategy execution, Healthcare, healthcare executives, healthcare management, leadership execution, operational performace, organizational performance, russ branzell, russell branzell, SOAR Vision Group, strategy, strategy execution

LEADER DIALOGUE: The Art & Science of Medicine with Hamilton Health – Deep Dive

August 24, 2018 by Mike

Gwinnett Studio
Gwinnett Studio
LEADER DIALOGUE: The Art & Science of Medicine with Hamilton Health – Deep Dive
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Jennifer Strahan and Duffie Dixon

In follow-up to the last “Leader Dialogue” episode with Sandy McKenzie, Chief Operating Officer at Hamilton Health, Duffie and Jennifer dive into the content of leadership and culture while Ben is vacationing in Hawaii.

This episode explores some of the crucial mistakes made by leaders and teams that inhibit performance, such as fear and lack of focus. Join the live broadcast to hear how leaders can prevent some of these pitfalls to not only maximize personal confidence and growth, but also team performance and engagement.

About SOAR Vision Group

The SOAR Vision Group mission is to: Align People with Purpose to Achieve Exceptional Results. SOAR provides best practice strategy execution, business process optimization services, and a structured organizational development approach for organizations to effectively implement the Baldrige Performance Excellence framework. For more information, contact SOAR Vision Group at (888) 294-3303 or visit soarvisiongroup.com.

About the Baldrige Foundation

The mission of the Baldrige Foundation is to ensure the long-term financial growth and viability of the Baldrige Performance Excellence Program, and to support organizational performance excellence in the United States and throughout the world. The Malcolm Baldrige National Quality Award is presented annually by the United States President to organizations that demonstrate quality and performance excellence. For more information, contact the Baldrige Foundation at (202) 559-9195 or visit baldrigefoundation.org.

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Tagged With: duffie dixon, hamilton health, hamilton medical center, hospital culture, leader dialogue, leader dialogue radio, Leadership, Management, Organizational Hierarchy of Needs, sandy mckenzie, SOAR Vision Group

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