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Jody daSilva, Leaders Team, on Breaking Growth Barriers

October 9, 2025 by John Ray

Breaking Growth Barriers, with Jody daSilva, Leaders Team, on North Fulton Business Radio with host John Ray
North Fulton Business Radio
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Breaking Growth Barriers, with Jody daSilva, Leaders Team, on North Fulton Business Radio with host John Ray

Jody daSilva, Leaders Team, on Breaking Growth Barriers (North Fulton Business Radio, Episode 907)

Early in her career, when a McDonald’s location she managed flooded with a foot of water, Jody daSilva didn’t shut it down. She fixed it, reopened it, and never looked back. That same instinct to figure things out has powered her entire career.

Now with Leaders Team, Jody helps executives do the same inside their companies: fix what’s really broken. In her conversation with host North Fulton Business Radio host John Ray, she explains why so many mid-market firms stall out: not because of weak systems or bad hires, but because of the stories leaders tell themselves.

Jody and John dig into how those hidden beliefs shape culture, create silos, and kill growth. She shares what “ontological coaching” really means, why it’s not just pep-talk psychology, and how companies transform when leaders stop managing content and start changing who they are being.

John Ray is the host of North Fulton Business Radio. The show is produced by John Ray and North Fulton Business Radio, LLC, an affiliate of Business RadioX®, and is recorded inside Renasant Bank in Alpharetta.

Key Takeaways from This Episode

  • Why leadership transformation starts with who you’re being rather than what you’re doing
  • How personal stories and limiting beliefs can cap organizational growth
  • The role of ontological coaching in reshaping leadership effectiveness
  • How to recognize when a company culture or structure is holding back performance
  • Simple ways to begin dismantling silos and building alignment across teams

Topics Discussed in This Episode

00:00 Introduction to North Fulton Business Radio
01:52 Meet Jody daSilva: Leadership Insights
02:57 Jody’s Eclectic Career Journey
05:56 The Importance of Being in Business
07:32 Ontological Training and Its Impact
11:32 Transforming Company Culture
16:07 Exploring Company Silos
18:26 Identifying Symptoms of Dysfunction
21:38 Addressing Women Leaders’ Challenges
25:39 Success Stories and Transformations
27:50 Contact Information and Closing Remarks

Jody daSilva, Leaders Team

Jody daSilva, Leaders Team
Jody daSilva, Leaders Team

Jody daSilva is a senior manager and leadership consultant with more than 30 years of experience leading and advising across Fortune 500 companies and start-ups. Her career is defined by a track record of improving profitability, productivity, and organizational performance. Drawing on that experience, she now helps companies identify the unseen barriers that stall growth and performance.

Jody combines sharp business acumen with deep ontological training in the study of being and human nature to offer a distinctive approach to leadership development. Through her work with Leaders Team, she helps executives and teams uncover limiting beliefs, shift culture, and create alignment that drives sustainable results. Her clients credit her with breakthroughs that include doubling revenue, strengthening leadership teams, improving customer satisfaction, and building more cohesive, purpose-driven organizations.

Website | LinkedIn

Renasant Bank supports North Fulton Business Radio

Renasant BankRenasant Bank has humble roots, starting in 1904 as a $100,000 bank in a Lee County, Mississippi, bakery. Since then, Renasant has become one of the Southeast’s strongest financial institutions, with over $17 billion in assets and more than 180 banking, lending, wealth management, and financial services offices throughout the region. All of Renasant’s success stems from each banker’s commitment to investing in their communities as a way to better understand the people they serve. At Renasant Bank, they understand you because they work and live alongside you every day.

Website | LinkedIn | Facebook | Instagram | X (Twitter) | YouTube

Beyond Computer Solutions supports North Fulton Business Radio

Whether you’re a law firm, medical practice, or manufacturer, there’s one headline you don’t want to make: “Local Business Pays Thousands in Ransom After Cyberattack.” That’s where Beyond Computer Solutions comes in. They help organizations like yours stay out of the news and in business with managed IT and cybersecurity services designed for industries where compliance and reputation matter most.

Whether they serve as your complete IT department or simply support your internal team, they are well-versed in HIPAA, secure document access, written security policies, and other essential aspects that ensure your safety and well-being. Best of all, it starts with a complimentary security assessment.

Website | LinkedIn | Facebook | YouTube

About North Fulton Business Radio and host John Ray

With over 900 episodes and having featured over 1,400 guests, North Fulton Business Radio is the longest-running podcast in the North Fulton area, covering business in our community like no one else. We are the undisputed “Voice of Business” in North Fulton!

The show invites a diverse range of business, non-profit, and community leaders to share their significant contributions to their markets, communities, and professions. There’s no discrimination based on company size, and there’s never any “pay to play.” North Fulton Business Radio supports and celebrates businesses by sharing positive stories that traditional media ignore. Some media lean left. Some media lean right. We lean business.

John Ray, host of  North Fulton Business Radio, and Owner, Ray Business Advisors
John Ray, host of North Fulton Business Radio and Owner, Ray Business Advisors

John Ray is the host of North Fulton Business Radio. John and the team at North Fulton Business Radio, LLC, an affiliate of Business RadioX®, produce the show, and it is recorded inside Renasant Bank in Alpharetta.

The studio address is 275 South Main Street, Alpharetta, GA 30009.

You can find the complete archive of shows by following this link. The show is available on all the major podcast apps, including Apple Podcasts, Spotify, Google, Amazon, iHeart Radio, and many others.

John Ray, The Generosity MindsetJohn Ray also operates his own business advisory practice. John’s services include advising solopreneurs and small professional services firms on their value, their positioning and business development, and their pricing. His clients are professionals who are selling their expertise, such as consultants, coaches, attorneys, CPAs, accountants, bookkeepers, marketing professionals, and other professional services practitioners.

John is the author of the five-star rated book, The Generosity Mindset: A Journey to Business Success by Raising Your Confidence, Value, and Prices, praised by readers for its practical insights on raising confidence, value, and prices.

Tagged With: Beyond Computer Solutions, breaking growth barriers, business consulting, business growth, company culture, executive coaching, Jody daSilva, John Ray, leader mindset, Leaders Team, Leadership, leadership development, middle market business, North Fulton Business Radio, Organizational Change, renasant bank, Team Alignment, Transformational Leadership

How Randy Hain Built a Coaching Practice Rooted in Values

October 8, 2025 by John Ray

How Randy Hain Built a Coaching Practice Rooted in Values, on The Price and Value Journey podcast with host John Ray
North Fulton Studio
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How Randy Hain Built a Coaching Practice Rooted in Values, on The Price and Value Journey podcast with host John Ray

How Randy Hain Built a Coaching Practice Rooted in Values (The Price and Value Journey, Episode 150)

What does it take to build a thriving executive coaching and leadership firm that reflects your values as much as your ambition?

In this episode of The Price and Value Journey podcast, host John Ray talks with Randy Hain, founder of Serviam Partners, about how he built his coaching practice from the ground up after decades as a senior executive. Randy shares how his corporate career at companies like Waffle House and a national search firm prepared him to launch Serviam, what he learned about risk, client trust, and discernment, and why his guiding principle is to create independence, not dependence, in every coaching relationship.

The discussion covers everything from building a values-based business, forming a long-term partnership with Brandon Smith at The Leadership Foundry, writing twelve books, managing time intentionally, and integrating faith, family, and work.

For anyone building a service-based business, Randy’s story offers a clear model for doing meaningful work without losing yourself in the process.

The Price and Value Journey is presented by John Ray and produced by North Fulton Business Radio, LLC, an affiliate of the Business RadioX® podcast network.

Key Takeaways You Can Use from This Episode

  • You don’t need a certification to start if you have experience, credibility, and a track record of results.
  • The best marketing is client advocacy; Randy’s 285 LinkedIn recommendations drive his business.
  • Clarity, candor, and customization build lasting client trust.
  • True coaching helps clients become independent, not reliant on you.
  • Partnerships work when they’re built on shared values, clear structure, and mutual respect.
  • Time management is a leadership discipline—intentional scheduling makes balance possible.
  • Writing sharpens thinking; journaling fuels content that attracts ideal clients.
  • Legacy isn’t built with resume lines. It’s the ripple of impact you leave in others.

Topics Discussed in this Episode

00:00 Welcome to The Price and Value Journey podcast
00:48 Introducing Randy Hain: Founder of Serviam Partners
02:27 Randy’s Career Journey: From Retail to Executive Coaching
04:39 The Decision to Pursue Coaching Full-Time
05:59 The Importance of Experience Over Certifications
09:52 The Secret Sauce of Effective Coaching
16:21 The Leadership Foundry: A Unique Partnership
23:09 The Role of Great Virtual Assistants
24:46 Randy’s Writing Journey
28:53 Reflecting on Assumptions and Writing Process
30:03 Journaling and Stimulating Creativity
31:34 Prolific Writing and Publishing Strategies
32:23 Challenges with Traditional Publishing
33:02 Reverse Engineering Content for Books
36:38 The Role of an Editor
38:19 Concerns and Uses of AI in Writing
42:59 Intersection of Faith and Business
46:07 Advice for Younger Professionals
49:22 Legacy and Eulogy Virtues
53:31 Final Thoughts and Closing Remarks

Randy Hain, Serviam Partners and the Leadership Foundry

Randy Hain, on The Price and Value Journey podcsat with host John Ray
Randy Hain

Randy Hain is the founder and president of Serviam Partners and the co-founder of the Leadership Foundry.

With a successful 30-plus-year career in senior leadership roles, corporate talent, and executive search, Randy is a sought-after executive coach for senior leaders at some of the best-known companies in the U.S. and globally who are seeking candid and expert guidance on how to overcome obstacles to their success or develop new leadership skills.

Randy is also an expert at onboarding senior executives, as well as coaching senior leadership teams to improve trust, alignment, collaboration, and candid communication. His deep expertise as a former senior executive and his years as a proven and successful executive coach for leaders around the world are true areas of differentiation for him and Serviam Partners.

Randy is a husband, father, and active community leader and serves on the boards of the causes he cares about most. He is particularly passionate about elevating autism awareness and investing in the next generation of leaders.

Randy has earned a reputation as a creative business partner and a generous thought leader through his books, articles, and speaking engagements. Randy is the award-winning author of 12 books, including the brand new Practical Virtue: An Actionable Guide to Help You Become a Leader Worth Following.

LinkedIn

John Ray, Host of The Price and Value Journey

John Ray, Author of The Generosity Mindset and Host of The Price and Value Journey
John Ray, Author of The Generosity Mindset and Host of The Price and Value Journey

John Ray is the host of The Price and Value Journey.

John owns Ray Business Advisors, a business advisory practice. John’s services include business coaching and advisory work, as well as advising solopreneurs and small professional services firms on their pricing. John is passionate about the power of pricing for business owners, as changing pricing is the fastest way to change the profitability of a business. His clients are professionals who are selling their expertise, such as attorneys, CPAs, accountants and bookkeepers, consultants, coaches, marketing professionals, and other professional services practitioners.

John is a podcast show host and the owner of North Fulton Business Radio, LLC, an affiliate of Business RadioX®. John and his team work with B2B professionals to create and conduct their podcast using The Generosity Mindset® Method: building and deepening relationships in a non-salesy way that translates into revenue for their business.

John is also the host of North Fulton Business Radio. With over 900 shows and having featured over 1,300 guests, North Fulton Business Radio is the longest-running podcast in the North Fulton area, covering business in its region like no one else.

John’s book, The Generosity Mindset: A Journey to Business Success by Raising Your Confidence, Value, and Prices

John Ray at Barnes & Noble with his book, The Generosity MindsetJohn Ray is the author of the five-star rated book The Generosity Mindset: A Journey to Business Success by Raising Your Confidence, Value, and Prices, praised by readers for its practical insights on raising confidence, value, and prices.

If you are a professional services provider, your goal is to do transformative work for clients you love working with and get paid commensurate with the value you deliver to them. While negative mindsets can inhibit your growth, adopting a different mindset, The Generosity Mindset®, can replace those self-limiting beliefs. The Generosity Mindset enables you to diagnose and communicate the value you deliver to clients and, in turn, more effectively price to receive a portion of that value.

Whether you’re a consultant, coach, marketing or branding professional, business advisor, attorney, CPA, or work in virtually any other professional services discipline, your content and technical expertise are not proprietary. What’s unique, though, is your experience and how you synthesize and deliver your knowledge. What’s special is your demeanor or the way you deal with your best-fit clients. What’s invaluable is how you deliver outstanding value by guiding people through massive changes in their personal lives and in their businesses that bring them to a place they never thought possible.

Your combination of these elements is unique in your industry. There lies your value, but it’s not the value you see. It’s the value your best-fit customers see in you.

If pricing your value feels uncomfortable or unfamiliar to you, this book will teach you why putting a price on the value your clients perceive and identify serves both them and you, and you’ll learn the factors involved in getting your price right.

The book is available at all major physical and online book retailers worldwide. Follow this link for further details.

Connect with John Ray:

Website | LinkedIn | Twitter

Business RadioX®:  LinkedIn | Twitter | Facebook | Instagram

Tagged With: building a coaching practice, business of coaching, client relationships, Entrepreneurship, eulogy virtues, executive coaching, intentional leadership, John Ray, Leadership consulting, legacy, partnership strategy, professional services, Randy Hain, resume virtues, Servant Leadership, Serviam Partners, The Leadership Foundry, The Price and Value Journey, values-based business, work-life integration, writing for impact

Parita Kuttappan on Redefining Success for Professional Women

October 6, 2025 by John Ray

Parita Kuttappan on Redefining Success for Professional Women, on North Fulton Business Radio with host John Ray
North Fulton Business Radio
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Parita Kuttappan on Redefining Success for Professional Women, on North Fulton Business Radio with host John Ray

Parita Kuttappan on Redefining Success for Professional Women (North Fulton Business Radio, Episode 905)

In this episode of North Fulton Business Radio, host John Ray welcomes Parita Kuttappan, founder of Awarify Coaching. Parita works with executive women and working parents who are striving to balance ambitious careers with demanding personal lives. She shares insights on how mindset, confidence, and resilience intersect to help women redefine success on their own terms.

From navigating corporate culture and setting healthy boundaries to reframing “no” as “next opportunity,” Parita offers actionable advice for professionals who feel stretched thin or stuck in self-doubt. She also discusses how to build confidence by taking action instead of waiting for it, and why rest and reflection are essential ingredients of true resilience.

Whether you’re leading a team, managing a household, or both, this conversation will challenge how you think about ambition, burnout, and fulfillment.

John Ray is the host of North Fulton Business Radio. The show is produced by John Ray and North Fulton Business Radio, LLC, an affiliate of Business RadioX®, and is recorded inside Renasant Bank in Alpharetta.

Key Takeaways from This Episode

  • Boundaries are essential, not optional. Many professional women were never taught how to set or enforce them, and learning to do so can transform both career and personal life.
  • Confidence comes from doing, not waiting. Action builds confidence—waiting until you “feel ready” keeps you stuck.
  • “No” means next opportunity. Reframing rejection as redirection creates new opportunities and decreases self-doubt.
  • Resilience requires rest. True resilience isn’t grinding harder; it’s allowing space to feel, reflect, and recover before moving forward.
  • Mindset determines fulfillment. Shifting from self-criticism to self-choice empowers women to take ownership of their path and redefine success on their own terms.

Topics Discussed in This Episode

00:00 Introduction and Welcome to North Fulton Business Radio
00:34 Guest Introduction: Parita Kuttappan
01:58 Parita’s Coaching Journey
02:19 Challenges Faced by Professional Women
12:42 The Importance of Mindset
18:58 Building Confidence
20:39 Coaching Process and Success Stories
25:49 Conclusion and Contact Information
26:46 Final Remarks and Sponsor Message

Parita Kuttappan

Parita Kuttappan is a certified and professional mindset and confidence coach for executive and professional women and working parents.

She has 16 years of experience in strategic human resources in both the professional services and defense industries. Parita earned her Certified Professional Coach (CPC) certification through iPEC (Institute for Professional Excellence in Coaching) coaching, an ICF-Accredited Coaching Training Program.

Parita truly believes her coachees are the experts in their lives, while she is the expert in the coaching process. She uses powerful questions and tools to help her clients overcome unhelpful blocks, manage their energy, and understand how to create thoughts and feelings that lead to fulfillment and joy. Regardless of who she is working with, Parita’s core mission is to empower working women and parents everywhere to unlock their inner goal-getters, bring awareness to what is most important to them, and live more joyful and confident lives.

Website | LinkedIn

Renasant Bank supports North Fulton Business Radio

Renasant BankRenasant Bank has humble roots, starting in 1904 as a $100,000 bank in a Lee County, Mississippi, bakery. Since then, Renasant has become one of the Southeast’s strongest financial institutions, with over $17 billion in assets and more than 180 banking, lending, wealth management, and financial services offices throughout the region. All of Renasant’s success stems from each banker’s commitment to investing in their communities as a way to better understand the people they serve. At Renasant Bank, they understand you because they work and live alongside you every day.

Website | LinkedIn | Facebook | Instagram | X (Twitter) | YouTube

Beyond Computer Solutions supports North Fulton Business Radio

If you’re a law firm, medical practice, or manufacturer, there’s one headline you don’t want to make: “Local Business Pays Thousands in Ransom After Cyberattack.” That’s where Beyond Computer Solutions comes in. They help organizations like yours stay out of the news and in business with managed IT and cybersecurity services designed for industries where compliance and reputation matter most.

Whether they serve as your complete IT department or simply support your internal team, they are well-versed in HIPAA, secure document access, written security policies, and other essential aspects that ensure your safety and well-being. Best of all, it starts with a complimentary security assessment.

Website | LinkedIn | Facebook | YouTube

About North Fulton Business Radio and host John Ray

With over 900 episodes and having featured over 1,300 guests, North Fulton Business Radio is the longest-running podcast in the North Fulton area, covering business in our community like no one else. We are the undisputed “Voice of Business” in North Fulton!

The show invites a diverse range of business, non-profit, and community leaders to share their significant contributions to their market, community, and profession. There’s no discrimination based on company size, and there’s never any “pay to play.” North Fulton Business Radio supports and celebrates businesses by sharing positive stories that traditional media ignore. Some media lean left. Some media lean right. We lean business.

John Ray, host of  North Fulton Business Radio, and Owner, Ray Business Advisors
John Ray, host of North Fulton Business Radio and Owner, Ray Business Advisors

John Ray is the host of North Fulton Business Radio. John and the team at North Fulton Business Radio, LLC, an affiliate of Business RadioX®, produce the show, and it is recorded inside Renasant Bank in Alpharetta.

The studio address is 275 South Main Street, Alpharetta, GA 30009.

You can find the full archive of shows by following this link. The show is available on all the major podcast apps, including Apple Podcasts, Spotify, Google, Amazon, iHeart Radio, and many others.

John Ray, The Generosity MindsetJohn Ray also operates his own business advisory practice. John’s services include advising solopreneurs and small professional services firms on their value, their positioning and business development, and their pricing. His clients are professionals who are selling their expertise, such as consultants, coaches, attorneys, CPAs, accountants, bookkeepers, marketing professionals, and other professional services practitioners.

John is the author of the five-star rated book, The Generosity Mindset: A Journey to Business Success by Raising Your Confidence, Value, and Prices, praised by readers for its practical insights on raising confidence, value, and prices.

Tagged With: Awarify Coaching, boundaries, boundaries at work, burnout, burnout recovery, career growth, confidence building, executive coaching, John Ray, Mindset Coaching, North Fulton Business Radio, Parita Kuttappan, professional women, resilience training, Women in Leadership, working parents

Parita Kuttappan, Professional Coach, on Energy Management

August 25, 2025 by John Ray

Parita Kuttappan, Professional Coach, LIVE from the 2025 GNFCC BOLD Women’s Leadership Summit, on North Fulton Business Radio with host John Ray
North Fulton Business Radio
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Parita Kuttappan, Professional Coach, LIVE from the 2025 GNFCC BOLD Women’s Leadership Summit, on North Fulton Business Radio with host John Ray

Parita Kuttappan, Professional Coach, LIVE from the 2025 GNFCC BOLD Women’s Leadership Summit (North Fulton Business Radio, Episode 893)

Parita Kuttappan, a certified professional coach, joined host John Ray live from the 2025 GNFCC BOLD Women’s Leadership Summit to share insights from her keynote on energy and how we manage it.

Parita explained how energy functions like a bank account, where daily choices and long-term habits determine whether we thrive or become depleted. She introduced a framework of six areas of influence, including physical, social, and emotional, that affect energy levels and encouraged participants to journal or track patterns to recognize where their energy is being drained.

She also emphasized the importance of proactive self-care, from small restorative practices to cultivating supportive relationships, so we do not end up “in the red” energetically. Her encouragement to allow ourselves grace and to stop wearing the “superwoman cape” reminded the audience that strength is built through awareness, balance, and self-compassion.

This interview was originally broadcast live from the 2025 GNFCC BOLD Women’s Leadership Summit held on August 12, 2025, at The Commons at Phase in Alpharetta, Georgia. John Ray Co. and North Fulton Business Radio were the Media Sponsors for this year’s Summit.

Topics Discussed in this Episode

00:00 Introduction and Event Overview
00:57 Meet the Keynote Speaker: Parita Kuttappan
01:58 Understanding Energy Management
03:54 Six Areas of Influence on Energy
04:52 The Importance of Journaling
06:30 Balancing Energy in Daily Life
08:48 Encouragement and Final Thoughts

Parita Kuttappan

Parita Kuttappan is a certified and professional mindset and confidence coach for executive and professional women and working parents.

She has 16 years of experience in strategic human resources in both the professional services and defense industries. Parita earned her Certified Professional Coach (CPC) certification through iPEC (Institute for Professional Excellence in Coaching) coaching, an ICF-Accredited Coaching Training Program.

Parita truly believes her coachees are the experts in their lives, while she is the expert in the coaching process. She uses powerful questions and tools to help her clients overcome unhelpful blocks, manage their energy, and understand how to create thoughts and feelings that lead to fulfillment and joy. Regardless of who she is working with, Parita’s core mission is to empower working women and parents everywhere to unlock their inner goal-getters, bring awareness to what is most important to them, and live more joyful and confident lives.

Connect with Parita on LinkedIn

Parita Kuttappan

2025 GNFCC BOLD Women’s Leadership Summit

The 2025 GNFCC BOLD Women’s Leadership Summit was held on Tuesday, August 12, 2025, at The Commons at Phase in Alpharetta, Georgia.

The mission of BOLD—Businesswomen Organizing for Leadership and Development—is to connect businesswomen to build outstanding networks and spheres of influence, to collaborate with each other and with partner organizations to develop their businesses, and to celebrate and recognize the women of North Fulton.

Website

Greater North Fulton Chamber of Commerce (GNFCC)

The Greater North Fulton Chamber of Commerce is a private, non-profit, member-driven organization comprised of over 1,400 business enterprises, civic organizations, educational institutions, and individuals. Their service area includes Alpharetta, Johns Creek, Milton, Mountain Park, Roswell, and Sandy Springs. GNFCC is the leading voice on economic development, business growth, and quality of life issues in North Fulton County.

As a five-star accredited chamber, GNFCC’s vision is to be the premier organization driving member and community success across the region, and they are dedicated to pursuing this vision based on the guiding principles of advocacy, inclusivity, and operational excellence.

GNFCC promotes the interests of their members by assuming a leadership role in making North Fulton an excellent place to work, live, play, and stay. They provide one voice for all local businesses to influence decision-makers, recommend legislation, and protect the valuable resources that make North Fulton a popular place to live.

For more information on GNFCC and its North Fulton County service area, follow this link or call (770) 993-8806. For more information on other GNFCC events, follow this link.

Connect with GNFCC:  Website | LinkedIn | Facebook | Instagram

About North Fulton Business Radio and host John Ray

With over 890 episodes and having featured over 1,300 guests, North Fulton Business Radio is the longest-running podcast in the North Fulton area, covering business in our community like no one else. We are the undisputed “Voice of Business” in North Fulton!

The show invites a diverse range of business, non-profit, and community leaders to share their significant contributions to their market, community, and profession. There’s no discrimination based on company size, and there’s never any “pay to play.” North Fulton Business Radio supports and celebrates businesses by sharing positive stories that traditional media ignore. Some media lean left. Some media lean right. We lean business.

John Ray, host of  North Fulton Business Radio, and Owner, Ray Business Advisors
John Ray, host of North Fulton Business Radio and Owner, Ray Business Advisors

John Ray is the host of North Fulton Business Radio. John and the team at North Fulton Business Radio, LLC, an affiliate of Business RadioX®, produce the show, and it is recorded inside Renasant Bank in Alpharetta.

The studio address is 275 South Main Street, Alpharetta, GA 30009.

You can find the full archive of shows by following this link. The show is available on all the major podcast apps, including Apple Podcasts, Spotify, Google, Amazon, iHeart Radio, and many others.

John Ray, The Generosity MindsetJohn Ray also operates his own business advisory practice. John’s services include advising solopreneurs and small professional services firms on their value, their positioning and business development, and their pricing. His clients are professionals who are selling their expertise, such as consultants, coaches, attorneys, CPAs, accountants, bookkeepers, marketing professionals, and other professional services practitioners.

John is the national bestselling author of The Generosity Mindset: A Journey to Business Success by Raising Your Confidence, Value, and Prices.

Renasant Bank supports North Fulton Business Radio

Renasant BankRenasant Bank has humble roots, starting in 1904 as a $100,000 bank in a Lee County, Mississippi, bakery. Since then, Renasant has become one of the Southeast’s strongest financial institutions, with over $17 billion in assets and more than 180 banking, lending, wealth management, and financial services offices throughout the region. All of Renasant’s success stems from each banker’s commitment to investing in their communities as a way to better understand the people they serve. At Renasant Bank, they understand you because they work and live alongside you every day.

Website | LinkedIn | Facebook | Instagram | X (Twitter) | YouTube

Beyond Computer Solutions supports North Fulton Business Radio

If you’re a law firm, medical practice, or manufacturer, there’s one headline you would rather not make: “Local Business Pays Thousands in Ransom After Cyberattack.” That’s where Beyond Computer Solutions comes in. They help organizations like yours stay out of the news and in business with managed IT and cybersecurity services designed for industries where compliance and reputation matter most.

Whether they serve as your complete IT department or simply support your internal team, these professionals are well-versed in HIPAA, secure document access, written security policies, and other essential aspects that ensure your safety and well-being. Best of all, it starts with a complimentary security assessment.

Website | LinkedIn | Facebook | YouTube

Tagged With: 2025 GNFCC BOLD Women in Leadership Summit, Beyond Computer Solutions, burnout prevention, emotional intelligence, energy management, executive coach, executive coaching, GNFCC, Greater North Fulton Chamber of Commerce, John Ray, North Fulton Business Radio, Parita Kuttappan, professional coach, renasant bank, self-awareness, Stress Management, Women in Business, Women in Leadership, women’s leadership, working parents

Katie Moore, Sonal Chandler, Diamond Ford, and Teresa Caro on Trademarks, Cybersecurity, Senior Salon Services, and Leadership

July 17, 2025 by John Ray

Katie Moore, Sonal Chandler, Diamond Ford, and Teresa Caro on Trademarks, Cybersecurity, Senior Salon Services, and Leadership, on Family Business Radio with host Anthony Chen
Family Business Radio
Katie Moore, Sonal Chandler, Diamond Ford, and Teresa Caro on Trademarks, Cybersecurity, Senior Salon Services, and Leadership
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Katie Moore, Sonal Chandler, Diamond Ford, and Teresa Caro on Trademarks, Cybersecurity, Senior Salon Services, and Leadership, on Family Business Radio with host Anthony Chen

Katie Moore, Sonal Chandler, Diamond Ford, and Teresa Caro on Trademarks, Cybersecurity, Senior Salon Services, and Leadership (Family Business Radio, Episode 66)

In this episode of Family Business Radio, host Anthony Chen welcomes four dynamic women whose work spans business law, cybersecurity, senior hair salon services, and leadership coaching but whose stories are deeply rooted in family, legacy, and personal mission.

  • Katie Moore, founder of Katherine Moore Law, LLC, shares how childhood exposure to trademark law shaped her path and why intellectual property is essential for growing businesses.

  • Sonal Chandler, founder of Minerva Consulting, opens up about the loss of her father, her pivot from corporate cybersecurity to entrepreneurship, and how small businesses can proactively protect themselves in an age of AI threats.

  • Diamond Ford, founder of Don’t Touch My Hair by Hollywood, shares her journey from childhood beauty salons to creating a luxury experience for seniors, reminding us that dignity and care never grow old.

  • Teresa Caro, founder of Liminist, explains how she helps business owners, and particularly family-led businesses, navigate growth plateaus, generational succession, and team dynamics to build something that lasts.

This episode, spanning from trademarks to transitions, is brimming with practical wisdom and heartfelt insight. Whether you’re building a business, protecting a legacy, or redefining success, these stories will stay with you.

Anthony concludes the show with thoughts on crafting a legacy of memories, reminding us that you can’t buy time or memories.

Family Business Radio is underwritten and brought to you by Anthony Chen with Lighthouse Financial Network. The show is produced by John Ray and the North Fulton affiliate of Business RadioX®.

Key Takeaways from This Episode

Katie Moore, Katherine Moore Law, LLC

  • Trademarks protect the identity, value, and recognition your business builds, not just your logo.
  • You don’t have to wait to register. “Intent to use” filings can reserve your rights as you grow.
  • Descriptive names are weak trademarks; creative, distinctive names offer stronger protection.

Sonal Chandler, Minerva Consulting

  • Small businesses are attractive targets for hackers due to limited cybersecurity defenses.
  • Basic protections like strong passwords, multi-factor authentication, and staff training go a long way.
  • Don’t just chase AI tools. Focus on how they fit your business strategy and strengthen operations.

Diamond Ford, Don’t Touch My Hair by Hollywood

  • Seniors want luxury, dignity, and routine in their grooming just like anyone else.
  • Salon environments using nostalgic music and décor create healing, memory-rich experiences for aging clients.
  • Stories from elders—like a 110-year-old who said “right now” is the best time to be alive—remind us to live gratefully and stay present.

Teresa Caro, Liminist

  • Founders often become the bottleneck to growth when they don’t shift leadership mindsets.
  • Succession planning can take seven or more years. Start before you feel “ready.”
  • Build a business that can thrive without you; systems and strategy matter more than solo effort.

Anthony Chen, Lighthouse Financial and Host, Family Business Radio

  • True legacy means living without regret—making memories, not just money.
  • Overworking can cost you the life experiences you’re working so hard to afford.
  • “You can’t buy time or memories”—use your success to support the life you want to live now.

Katie Moore, Katherine Moore Law, LLC

Katie Moore, Katherine Moore Law, LLC
Katie Moore, Katherine Moore Law, LLC

Katie Moore is an attorney specializing in corporate law, contracts, and trademarks. With a focus on helping business owners protect and grow their enterprises, Katie guides her clients through the legal requirements and best practices that can help them achieve their goals.

In her trademark practice, Katie assists clients in safeguarding their brand identities. Katie’s passion lies in empowering businesses to establish and maintain strong legal foundations for the brands they have worked so hard to build.

Katie’s approach to law is characterized by her dedication to providing personalized attention and tailored solutions to each client’s unique needs.

Katie is a graduate of the University of Georgia and Catholic University in Washington, DC.

Website | LinkedIn

Sonal Chandler, Minerva Consulting

Sonal Chandler, Minerva Consulting
Sonal Chandler, Minerva Consulting

Sonal Chandler is the founder and CEO of Minerva Consulting, a woman-owned business based in Alpharetta, GA. Minerva helps small and mid-sized organizations strengthen their cybersecurity posture and harness the power of AI with clarity and confidence. Her firm specializes in cyber risk management and AI readiness & integration, bridging strategy, implementation, and education to make complex technology feel actionable.

With over 20 years of experience in technology consulting, Sonal’s background spans Fortune 500 enterprises, boutique firms, and high-growth startups. She is the host of the Minerva Meets podcast and author of the Mind Spark blog, where she explores how AI and cybersecurity are shaping the future of work.

Sonal holds a Master’s in Information Technology from AIU and a Bachelor of Science in Marketing and Management from the University of South Carolina. Outside of work, she enjoys hiking, kayaking, cooking, watching sports, especially football, and traveling. Her favorite role of all is being a mother and role model to her two young daughters.

Website | LinkedIn

Diamond Ford, Don’t Touch My Hair by Hollywood

Diamond Ford, Don’t Touch My Hair by Hollywood
Diamond Ford, Don’t Touch My Hair by Hollywood

Diamond Ford is the visionary founder and CEO of Don’t Touch My Hair by Hollywood, a luxury salon management company revolutionizing beauty care within senior living communities. With nearly a decade of experience specializing in beauty services for seniors, Diamond has built a brand rooted in dignity, consistency, and elevated self-care.

Don’t Touch My Hair by Hollywood is a salon management company delivering luxury pampering and grooming services to senior living communities. Infused with Old Hollywood charm from iconic starlet imagery to the intentional use of music therapy featuring classic jazz, soul, and swing, they create an experience that restores dignity, evokes joy, and celebrates legacy. Through exclusive memberships, they provide not just beauty care but a place to gather, feel seen, and be treated. The team takes pride in serving with excellence, compassion, and purpose, making every appointment a moment of care, connection, and confidence.

In addition to her leadership in salon management, Diamond is a certified trichologist, a specialist in the study of hair loss. Her work blends science, beauty, and heartfelt service to restore dignity, confidence, and personal style to aging adults. She is known for building a brand that marries glamor with purpose and for mentoring other women in business through her journey as a wife, mother, and entrepreneur.

Website | LinkedIn

Teresa Caro, Liminist

Teresa Caro, Liminist
Teresa Caro, Liminist

Teresa Caro is the founder and CEO of Liminist, where she utilizes her proprietary LIMINAL methodology—Learn, Investigate, Measure, Innovate, Navigate, Adapt, Lead—to catalyze growth and elevate performance among C-suite executives, senior leaders, and high-potential teams.

With over twenty years of leadership experience in complex environments, Teresa is recognized for her strategic acumen and empathetic, grounded style. Her career includes award-winning work across sectors like CPG, retail, fintech, and B2B SaaS, and she has held notable leadership roles at organizations such as Razorfish, Engauge (acquired by Publicis), and Atlanticus. Her expertise lies in guiding organizations through acquisitions and digital transformations, consistently building strong foundations for success.

Teresa’s commitment to developing future leaders extends beyond her executive coaching, as she serves as a mentor coach for initiatives such as OnBoard and the UGA Digital Marketing Competition. She is a co-author of The Purpose Playbook, which promotes purpose-driven leadership. Teresa’s credentials include an MBA from Georgia State, executive coach certifications from CEC and ICF, and specialized expertise in assessment tools and mental fitness. A devoted golfer and yoga enthusiast, Teresa exemplifies the balance of professional drive and personal fulfillment, encouraging clients to do the same.

Website | LinkedIn

Anthony Chen, Host of Family Business Radio

Anthony Chen, Host of Family Business Radio

Family Business Radio is sponsored and brought to you by Anthony Chen with Lighthouse Financial Network. Securities and advisory services are offered through OSAIC, member FINRA/SIPC. RAA is separately owned, and other entities and/or marketing names, products, or services referenced here are independent of OSAIC. The main office address is 575 Broadhollow Rd., Melville, NY 11747. You can reach Anthony at 631-465-9090, ext. 5075, or by email at anthonychen@lfnllc.com.

Anthony Chen started his career in financial services with MetLife in Buffalo, NY, in 2008. Born and raised in Elmhurst, Queens, he considers himself a full-blooded New Yorker while now enjoying his Atlanta, GA, home. Specializing in family businesses and their owners, Anthony works to protect what is most important to them. From preserving to creating wealth, Anthony partners with CPAs and attorneys to help address all of the concerns and help clients achieve their goals. By using a combination of financial products ranging from life, disability, and long-term care insurance to many investment options through Royal Alliance, Anthony looks to be the eyes and ears for his client’s financial foundation. In his spare time, Anthony is an avid long-distance runner.

Follow this link to access the complete show archive of Family Business Radio.

Tagged With: AI, Anthony Chen, business law, contracts, corporate law, cyber risk management, cybersecurity, Diamond Ford, Don’t Touch My Hair by Hollywood, executive coach, executive coaching, Family Business, Family Business Radio, hair salon, Katherine Moore Law LLC, Katie Moore, Liminist, Minerva Consulting, senior salon services, Sonal Chandler, Teresa Caro, trademarks

Meg Rentschler’s Journey from Therapist to Executive Coaching

April 16, 2025 by John Ray

Meg Rentschler's Journey from Therapist to Executive Coaching, on The Price and Value Journey podcast with host John Ray
North Fulton Studio
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Meg Rentschler's Journey from Therapist to Executive Coaching, on The Price and Value Journey podcast with host John Ray

Meg Rentschler’s Journey from Therapist to Executive Coaching (The Price and Value Journey, Episode 129)

In this episode of The Price and Value Journey, host John Ray interviews Meg Rentschler, an executive coach known for her deep listening, practical insights, and real-world coaching expertise. Meg shares her transformative journey from a long-time therapist to a successful executive coach, as well as working with other coaches. She discusses the circumstances surrounding her daring decision to abandon her role as a therapist in insurance provider panels and fully commit to coaching, along with the challenges and strategies she used to make this transition. Meg offers insights on the challenging identity shift required when transitioning careers, practical advice on managing client relationships effectively, staying true to one’s service mission, and the importance of clarity in professional identity and value proposition. She and John discuss creating value-based packages rather than hourly rates, strategies for coaches to confidently price their services, and the importance of avoiding poor-fit clients despite business pressures.

The Price and Value Journey is presented by John Ray and produced by North Fulton Business Radio, LLC, an affiliate of the Business RadioX® podcast network.

Meg Rentschler

Meg Rentschler
Meg Rentschler

Meg Rentschler is an Executive and Leadership Coach renowned for her commitment to helping management teams and organizations maximize individual and collective potential through tailored coaching and team-building programs. With over two decades of experience as a psychotherapist and business owner, Meg brings a profound understanding of human behavior, workplace dynamics, and the impact of stress on performance. Her approach is rooted in solution-focused methodologies, guiding leaders and teams to identify goals, leverage strengths, and address challenges to achieve meaningful business outcomes.

Meg holds a Master of Social Work from the University of Michigan, a Bachelor of Science from Michigan State University, and a Graduate Certificate in Executive and Professional Coaching from the University of Texas at Dallas. She is a Professional Certified Coach through the International Coaching Federation and is skilled in utilizing a range of assessment tools, including emotional intelligence instruments and the Winslow assessment for employee and executive development. Her expertise spans industries such as transportation, technology, finance, healthcare, and services, with clients including American Airlines, Aetna Healthcare, and Bell Helicopter.

In addition to her coaching practice, Meg serves on the faculty at the University of Texas at Dallas, teaching in the Graduate Program for Executive and Professional Coaching. She is also a Certified Critical Incident Responder, having supported organizations through more than 200 workplace crises since 1992.

Meg Rentschler, The STaR Coach ShowMeg is the creator and host of the STaR Coach Show, a weekly podcast dedicated to providing strategies, tools, and resources for coaches and leaders. Through over 430 episodes, she has built a platform that educates and inspires listeners about the transformative impact of coaching, featuring expert guests and practical insights for professional growth. Her passion for empowering others and fostering healthy, productive work environments is evident in her work as a coach, educator, and podcast host.

Website | LinkedIn | STaR Coach Show Website and Podcast Episodes

Topics Discussed in this Episode

00:00 Introduction and Welcome to The Price and Value Journey
00:47 Meg Rentschler’s Journey from Therapy to Coaching
02:28 Early Influences and Career Beginnings
06:19 Transition to Executive Coaching
07:55 Coaching Philosophy and Approach
11:07 Challenges and Lessons in Transition
24:52 Advice for New Coaches
30:47 Common Struggles for New Coaches
31:41 The Journey of Pricing in Coaching
32:15 Transitioning from Therapy to Coaching
33:31 Building Experience and Finding Your Niche
35:55 Shifting to Package-Based Pricing
40:41 Offering Tiered Services for Coaches
43:14 Understanding Client Value vs. Self-Worth
45:56 The Importance of Saying No to Poor Fit Clients
47:19 Balancing Business Needs with Client Fit
53:27 Capturing Wisdom and Learning from Experience
54:54 Conclusion and Contact Information

About The Price and Value Journey Podcast

The title of this show describes the journey all professional service providers are on: building a services practice by seeking to convince the world of the value you offer, helping clients achieve the outcomes they desire, and trying to do all that at a price that reflects the value you deliver.

If you feel like you’re working too hard for too little money in your solo or small firm practice, this show is for you. Even if you’re reasonably satisfied with your practice, you’ll hear ways to improve both your bottom line and the mindset you bring to your business.

John Ray hosts the show, and he produces the show in conjunction with North Fulton Business Radio, LLC, an affiliate of Business RadioX®. You can also find the series on all major podcast apps. The complete show archive is here.

John Ray, Host of The Price and Value Journey

John Ray, Author of The Generosity Mindset and Host of The Price and Value Journey
John Ray, Author of The Generosity Mindset and Host of The Price and Value Journey

John Ray is the host of The Price and Value Journey.

John owns Ray Business Advisors, a business advisory practice. John’s services include business coaching and advisory work, as well as advising solopreneurs and small professional services firms on their pricing. John is passionate about the power of pricing for business owners, as changing pricing is the fastest way to change the profitability of a business. His clients are professionals who are selling their expertise, such as attorneys, CPAs, accountants and bookkeepers, consultants, coaches, marketing professionals, and other professional services practitioners.

In his other business, John is a podcast show host, strategist, and the owner of North Fulton Business Radio, LLC, an affiliate of Business RadioX®. John and his team work with B2B professionals to create and conduct their podcast using The Generosity Mindset® Method: building and deepening relationships in a non-salesy way that translates into revenue for their business.

John is also the host of North Fulton Business Radio. With over 850 shows and having featured over 1,300 guests, North Fulton Business Radio is the longest-running podcast in the North Fulton area, covering business in its region like no one else.

John’s book, The Generosity Mindset: A Journey to Business Success by Raising Your Confidence, Value, and Prices

The Generosity Mindset, by John RayJohn is the #1 national best-selling author of The Generosity Mindset: A Journey to Business Success by Raising Your Confidence, Value, and Prices.

If you are a professional services provider, your goal is to do transformative work for clients you love working with and get paid commensurate with the value you deliver to them. While negative mindsets can inhibit your growth, adopting a different mindset, The Generosity Mindset™, can replace those self-limiting beliefs. The Generosity Mindset enables you to diagnose and communicate the value you deliver to clients and, in turn, more effectively price to receive a portion of that value.

Whether you’re a consultant, coach, marketing or branding professional, business advisor, attorney, CPA, or work in virtually any other professional services discipline, your content and technical expertise are not proprietary. What’s unique, though, is your experience and how you synthesize and deliver your knowledge. What’s special is your demeanor or the way you deal with your best-fit clients. What’s invaluable is how you deliver great value by guiding people through massive changes in their personal lives and in their businesses that bring them to a place they never thought possible.

Your combination of these elements is unique in your industry.There lies your value, but it’s not the value you see. It’s the value your best-fit customers see in you.

If pricing your value feels uncomfortable or unfamiliar to you, this book will teach you why putting a price on the value your clients perceive and identify serves both them and you, and you’ll learn the factors involved in getting your price right.

The book is available at all major physical and online book retailers worldwide. Follow this link for further details.

Connect with John Ray:

Website | LinkedIn | Twitter

Business RadioX®:  LinkedIn | Twitter | Facebook | Instagram

Tagged With: executive coaching, hourly pricing, John Ray, Meg Rentschler, pricing, STaR Coach Show, The Price and Value Journey, Therapist, value pricing

Navigating and Transforming Toxic Workplace Cultures E43

August 29, 2024 by Karen

Navigating-and-Transforming-Toxic-Workplace-Cultures-Feature
Phoenix Business Radio
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Navigating and Transforming Toxic Workplace Cultures E43

In a recent episode of the Culture Crush Business podcast hosted by Kindra Maples, Catherine Mattice, CEO of Civility Partners, and Danielle Pener, Principal Attorney at Alta Employment Law Workplace Investigations, collaborated to illuminate the intricate dynamics of tackling toxic workplace cultures.

Throughout their engaging dialogue, Catherine and Danielle explored the nuances of managing workplace culture, emphasizing the dual challenges of reactive responses to crises and proactive strategies for preventing them. They discussed the triggers prompting organizations to seek their expertise, ranging from public scandals to internal acknowledgments of systemic issues, underscoring the complexity of organizational dynamics.

Are you looking for a little more guidance in how to tackle improving culture in a toxic workplace? This is your episode to listen to!

Kindra Maples and her guests advocated for a comprehensive approach to workplace culture management, advocating for ethical leadership that prioritizes both employee well-being and organizational effectiveness.

Civility-Partners-logo

Civility Partners is a strategic organizational development firm that collaborates with clients to foster positive work environments. Their array of services encompasses executive coaching, corporate training, and extensive culture change initiatives. They specialize in aiding organizations plagued by cultures of harassment, discrimination, and bullying to bolster employee engagement, refine performance management, enhance management effectiveness, and more.

Their dedication stems from a profound desire to alleviate the suffering experienced by countless individuals in the workplace. This genuine concern for employee well-being serves as the driving force behind their endeavors.

Catherine-Mattice-Culture-CrushCatherine Mattice, MA, SPHR, SHRM-SCP, is the founder/CEO of Civility Partners, a strategic organizational development firm focused on helping organizations create respectful workplace cultures and specializing in turning around toxic cultures. Civility Partners’ clients range from Fortune 500’s to small businesses across many industries.

Catherine is a TEDx speaker and an HR thought-leader who has appeared in such venues as USA Today, Bloomberg, CNN, NPR, and many other national news outlets as an expert. She’s an award-winning speaker, author and blogger, and has 50+ courses reaching global audiences on LinkedIn Learning.

Catherine’s award-winning book, BACK OFF! Your Kick-Ass Guide to Ending Bullying at Work, was hailed by international leadership-guru, Ken Blanchard, as, “the most comprehensive and valuable handbook on the topic.”

Connect with Catherine on LinkedIn and follow Civility Partners on Facebook, X and Instagram.

Alta-Employment-Law-logo

Alta Employment Law is a workplace investigations law firm based in California with offices in San Francisco and San Diego. The attorneys conduct neutral third-party workplace investigations for companies of all sizes that need to meet their legal obligations to conduct prompt, thorough and independent workplace investigations into employee claims of harassment, discrimination, and other workplace misconduct.

The attorneys of Alta Employment Law are disciplined, detail-oriented and adaptive. They excel at defining and containing scope and maintaining clear lines of communication with clients. They are approachable and deeply committed to maintaining neutrality throughout the process. A key to their success is creating an environment in which each participant can be forthcoming in interviews. This allows them to achieve unmatched levels of quality in the evidence they gather.

With decades of experience in employment law, including years as in-house counsel, and more than a decade conducting investigations for companies of all sizes, the attorneys understand the hallmarks of excellent investigations. Clients can feel confident that their conclusions will always be well-reasoned and that the findings delivered will withstand scrutiny.

Danielle-PenerDanielle Pener has been practicing employment law for over two decades. In addition to working at both large and small law firms, she served as in-house employment law counsel at a Fortune 500 company and a Bay Area technology company.

In 2015, she founded Alta Employment Law to meet a growing need for workplace investigations and employment law advice and counsel, but quickly found that her passion lay in investigations. She loves being able to bring all of her experience, skills and talents to helping employees and employers navigate the complexities of the modern workplace.

Exclusive focus on investigations has allowed Danielle to refine her process such that she is able to efficiently and effectively gather relevant facts regardless of a client’s sector or size. She has investigated complaints in settings ranging from professional services to manufacturing, high tech to hospitality, at Fortune 100 companies, large and small privately-held companies, and nonprofit organizations. She also has a well-developed toolkit for managing complexities such as complaints that involve executives, witnesses represented by counsel, reluctant witnesses and situations involving multiple complainants.

Throughout her career, Danielle has been recognized for being thoughtful and meticulous. Clients appreciate her skillful management of the investigation process, and referring attorneys recommend her to their clients based on the excellent quality of her work.

Danielle is a member of the State Bar of California and the Association of Workplace Investigators (AWI). She is an AWI Certificate holder, leads AWI’s Workplace Investigation Basics seminars for those learning investigations, and has spoken at the AWI Annual Conference.

Danielle also holds inactive bar licenses in Missouri and Kansas. She graduated Phi Beta Kappa from Washington University in St. Louis, with a double major in Political Science and Women’s Studies, and was in the top 20% of her class at UC Davis School of Law.

Connect with Danielle on LinkedIn.

About Culture Crush

At Culture Crush, culture isn’t just a corporate buzzword. It’s a key factor that can either boost your company or lead to its failure.

We’re culture consultants, with a focus on leadership, appreciation, communication, processes, accessibility, mental health, diversity, inclusion, and creating a dynamic workplace.

CultaureCrushKindraBanner2

As a growing company:

Culture Crush Business is your hub for company culture resources. With deep cultural insights and years of expertise, we evaluate your company’s needs and connect you with the precise resources to cultivate a thriving culture.

We work with CEOs, founders, HR Directors, or Culture Leaders of companies or teams, who value company culture and understand its impact on their business success.With Culture Crush you’ll learn how to transform your workplace into a place of unity, efficiency, and growth. Don’t just fix your company culture – transform it with Culture Crush Business.

On this podcast:  We focus on everything surrounding businesses with good company culture. We will talk with company leaders to learn about real-life experiences, tips, and best practices for creating a healthy work environment where employees are finding joy and satisfaction in their work while also striving and growing within the company. We share the resources to help improve company culture and showcase them on the podcast with their tips and tricks for growing culture.

About the Host

ABHOUTHOSTHEADSHOT

Kindra Maples  is spartan racer, past animal trainer, previous magician’s assistant, and has a weakness for Oreo cookie shakes. Her journey working with people actually started working with animals as a teenager (don’t worry we won’t go that far back for her bio).

She worked for over 15 years in the zoo industry working with animals and the public. Her passion of working with animals shifted into working with people in education, operations and leadership roles. From there her passion of leadership and helping people develop has continued to grow.

Then came the opportunity for leading  the Culture Crush Business Podcast and she jumped on it. Leadership, growth, and strong company cultures are all areas that Kindra is interested in diving into further.

Thank you for our Sponsor!

This episode is sponsored by Gateway Bank, a community bank in Arizona that specializes in serving small businesses across the Valley and the country.

When you work with Gateway, you don’t have to call an 800 number for support, or submit your loan application and wait weeks or months for an answer. You get fast, personal service from a team who knows you and cares about you.

When Gateway was founded in 2007, the team had a vision of building a hometown bank that prioritizes people over profits. Over 15 years later, they’re proud to still be one of the highest-performing AND highest-rated community banks around.

Whether you need a loan or banking services for your business, Gateway is here to help. Visit gcbaz.com/culturecrush for details and a free consultation with bank President James Christensen.

All loans subject to approval. Member FDIC.

gateway-logo-color

Tagged With: Civility training programs, executive coaching, Fixing toxic workplace cultures, strategic planning, Workplace bullying, workplace investigations, workplace misconduct

Adapting to Growth: CEO Strategies and Coaching Benefits

July 8, 2024 by Karen

Adapting-to-Growth-CEO-Strategies-and-Coaching-Benefits-feature-v2
Phoenix Business Radio
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Adapting to Growth: CEO Strategies and Coaching Benefits

OnPointImpact-Logo-01

In this engaging episode of Phoenix Business Radio, Karen Nowicki welcomes Stuart Wachs and DeeAnn Palin from OnPoint Impact, highlighting their focus on business growth for privately held companies through coaching services. Stuart and DeeAnn discuss their unique approach, leveraging shared values and experiences from Vistage, a mentoring program.

The conversation shifts to crucial aspects of team building and strategic planning as businesses grow, with Stuart emphasizing the need for CEOs to adapt and simplify complex issues. They discuss the challenges CEOs face, such as balancing business and personal life, and the role of coaching in overcoming these hurdles. An illustrative example of a marketing company’s breakthrough underscores the value of clarity and strategic focus, with DeeAnn highlighting the benefits of the Metronomics system in achieving compounded growth and the importance of holistic leadership on organizational well-being.

OnPoint Impact helps businesses achieve compound growth. We lead strategy sessions and team building to help you build cohesiveness and successful operations. We assist with aligning your business and assessing and structuring for scalability.

We provide full-service coaching to CEOs and leadership teams, powered by the Metronomics platform, that enables you to develop an executable strategy and operating framework to help your company achieve compounding growth, seamlessly integrating all facets of your business, including people, cash, strategy, and execution. With OnPoint Impact’s playbook and coaching, you gain access to a clear roadmap for achieving exceptional business results. Work with accomplished coaches who are proven, results-driven executives.

Stuart-Wachs-DeeAnn-PalinOnPoint Impact Co-Founder and Executive Coach Stuart Wachs brings over 20 years of CEO and business ownership experience and 10 years of coaching and consulting.

He has successfully led organizational startups, scales, and turnarounds. Stuart’s unique mix of operations, leadership development, and culture transformation makes him an expert in guiding CEOs and leadership teams.

OnPoint Impact Co-Founder & Executive Coach DeeAnn Palin combines over 20 years of corporate executive experience with 10 years of business ownership, operations & HR consulting, and coaching.

She excels in guiding businesses towards sustainable growth, scalability, and transformation, bringing a wealth of experience from diverse sectors.

Follow OnPoint on LinkedIn.

Tagged With: business growth, business strategy, executive coaching, Leadership, Metronomics

Fostering Psychological Safety and Accountability E42

June 24, 2024 by Karen

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Phoenix Business Radio
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Fostering Psychological Safety and Accountability E42

On the “Culture Crush Business Podcast,” host Kindra Maples introduces Jonathan Bennett, an executive coach from ClearlyThen Inc., and Amy Looper, CEO of Resilient Growth. They delve into the evolving acceptance of mental health discussions in the workplace, emphasizing the importance of bridging generational gaps in leadership understanding and addressing employee needs.

During the interview, Jonathan and Amy explored the challenges of fostering psychological safety and accountability in organizations. They both acknowledge the resistance from some leaders, who often view these initiatives as peripheral to core business goals.

The episode makes it clear that transforming leadership and organizational commitment is essential to creating workplaces where employees feel safe, valued, and motivated to do their best. This is a great episode to listen to if you are interested in the importance of building cultures that are safe and strong.

Jonathan-Bennett-Culture-CrushJonathan Bennett, C.Dir., provides sought-after leadership coaching and strategic counsel to CEOs, executive teams, politicians, and boards of directors across Canada. With experience in urban, rural, remote, and First Nations communities, Jonathan’s expertise is in social purpose business strategy, governance, branding, change, and communications.

Prior to coaching, Jonathan Bennett founded Laridae, a management consulting and training firm that helps non-profit and public sector organizations soar. Laridae has now served more than 200 clients. As its first CEO, Jonathan grew Laridae from a start up to a leading firm in its space—Laridae is a proud B Corp.

Jonathan is a Special Graduate Faculty in Trent University’s M.A. Sustainability Studies Graduate Program. An experienced director, he serves on two privately held, corporate boards: Accerta and CashCo Financial, and is Board Chair of a local non-profit, Peterborough Community Health Centre. He is a member of the Institute of Corporate Directors and is a Chartered Director (C.Dir.). Previously, he has served terms as Chair of the Board of Directors of Ontario Telemedicine Network (OTN) and the Kawartha Haliburton CAS, and served two terms as a Board Director for the Writers’ Trust of Canada.

A widely published and award-winning writer, Jonathan is the author of seven books. Born in Vancouver, grew up in Sydney, Australia, Jonathan lives with his family in Peterborough, Ontario, Canada.

Connect with Jonathan on LinkedIn.

Amy-LooperAmy Leigh Looper is a highly sought-after global speaker on resilience and has empowered and trained thousands of people across the globe on how to release their fear, self-doubt, and anxiety to unleash their greatest potential. Your audience will feel empowered, heard, and understood as Amy shares relatable experiences and tactical tips to help all levels of leaders thrive in uncertainty.

Amy founded Resilient Growth, a personal development company headquartered in the Phoenix, AZ area after overcoming many challenges and adversities in life. After experiencing anxiety, birth trauma, and emotional abuse, her nervous system started to deteriorate leaving her exhausted and drained.

Amy didn’t allow any of these circumstances to hold her back. Instead, she leaned on her faith over fear to guide her wisdom, she healed her mind and body connection for high performance and turned her pain into a purpose-filled mission to empower others to heal subconscious patterns that no longer serve them, and build their resilience to increase overall well-being.

Amy works with global clients such as Dell Technologies, Deloitte, Vonage, and Outreach.io. She’s on a mission to help high-achieving professionals shift from chronic stress to discover how to increase their resilience skills to navigate change, challenge, and uncertainty.

In 2022, Amy released her first book, “Leading Motherhood: Surrendering To Faith Over Fear From The Delivery Room To Board Room” and plans to release “Resilient Growth” in early 2025. She’s certified by the AZ Trauma Institute.

Connect with Amy on LinkedIn and Instagram.

About Culture Crush

At Culture Crush, culture isn’t just a corporate buzzword. It’s a key factor that can either boost your company or lead to its failure.

We’re culture consultants, with a focus on leadership, appreciation, communication, processes, accessibility, mental health, diversity, inclusion, and creating a dynamic workplace.

CultaureCrushKindraBanner2

As a growing company:

Culture Crush Business is your hub for company culture resources. With deep cultural insights and years of expertise, we evaluate your company’s needs and connect you with the precise resources to cultivate a thriving culture.

We work with CEOs, founders, HR Directors, or Culture Leaders of companies or teams, who value company culture and understand its impact on their business success.With Culture Crush you’ll learn how to transform your workplace into a place of unity, efficiency, and growth. Don’t just fix your company culture – transform it with Culture Crush Business.

On this podcast:  We focus on everything surrounding businesses with good company culture. We will talk with company leaders to learn about real-life experiences, tips, and best practices for creating a healthy work environment where employees are finding joy and satisfaction in their work while also striving and growing within the company. We share the resources to help improve company culture and showcase them on the podcast with their tips and tricks for growing culture.

About the Host

ABHOUTHOSTHEADSHOT

Kindra Maples  is spartan racer, past animal trainer, previous magician’s assistant, and has a weakness for Oreo cookie shakes. Her journey working with people actually started working with animals as a teenager (don’t worry we won’t go that far back for her bio).

She worked for over 15 years in the zoo industry working with animals and the public. Her passion of working with animals shifted into working with people in education, operations and leadership roles. From there her passion of leadership and helping people develop has continued to grow.

Then came the opportunity for leading  the Culture Crush Business Podcast and she jumped on it. Leadership, growth, and strong company cultures are all areas that Kindra is interested in diving into further.

Thank you for our Sponsor!

This episode is sponsored by Gateway Bank, a community bank in Arizona that specializes in serving small businesses across the Valley and the country.

When you work with Gateway, you don’t have to call an 800 number for support, or submit your loan application and wait weeks or months for an answer. You get fast, personal service from a team who knows you and cares about you.

When Gateway was founded in 2007, the team had a vision of building a hometown bank that prioritizes people over profits. Over 15 years later, they’re proud to still be one of the highest-performing AND highest-rated community banks around.

Whether you need a loan or banking services for your business, Gateway is here to help. Visit gcbaz.com/culturecrush for details and a free consultation with bank President James Christensen.

All loans subject to approval. Member FDIC.

gateway-logo-color

 

Tagged With: burnout coach, corporate well-being, executive coaching, High Performance, keynote speaker, leadership coaching, personal development, trusted advice to CEOs and Founders

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