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Bruce Kasanoff

July 15, 2015 by CW

Midtown Business Radio
Midtown Business Radio
Bruce Kasanoff
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Bruce Kasanoff

This week I sat down with author and social media ghostwriter, Bruce Kasanoff.  I became familiar with Bruce through his frequent featured posts on LinkedIn Pulse.  It was through one of those posts I learned about his book, “How To Self-Promote Without Being a Jerk“.  We talked about how he got into ghostwriting for businesses looking to improve and expand their social media content, as well his two of his books.

Bruce shared how he had spent several years in marketing, becoming somewhat jaded with the process of the status quo of typical marketing methods.  He described how he had been a writer for the paper at Wharton School and how he enjoyed the process of creating well-written content.  We talked about how, as LinkedIn began to develop contributors for Pulse, their public published content platform, he decided to reach out and inquire if he could provide posts.  His inquiry was accepted and, over 300 posts later, he’s a regular feature on LinkedIn.

Bruce described how he was exposed to the concept of Service First while in business school and how that notion really resonated with him.  He enjoyed the opportunity to be able to write about how to incorporate the idea of being a “successful giver” into personal and professional interactions.  We talked about his book (which I really enjoyed) “How To Self-Promote Without Being a Jerk”, which explains how self-promotion is a natural (and necessary) activity we all engage in throughout our interpersonal interactions.

The caveat of doing self-promotion without being a jerk involves the concept of contemplating how you can help the individual(s) you are interacting with in a given moment before engaging in attempts to achieve your more self-serving goals such as “The Sale”.

We discussed his more recent publication, “Givers Deliver: Grow Your Career By Helping Others“.  Bruce talked about how it’s possible to consider the needs of others while at the same time addressing your own needs, resulting in win-win situations and interactions that ultimately end in greater success in your career.

Bruce’s writing style is very conversational and unpretentious and has elements of humor that keep the reader turning the pages.  It’s clear in speaking with him that he embraces the concepts of “How can I help this person?” and being a successful giver in his daily life.  I enjoyed the opportunity to talk to him about his writing and I look forward to digging into more of his works.  You will too!

Special Guest:

Bruce Kasanoff of kasanoff.com twitter_logo_small  linkedin_small1  facebook_logo_small3

kasanoff.com

  • MBA, Wharton School, University of Pennsylvania
  • Former Commissioner, Westport Planning and Zoning Commission
  • Author of multiple published titles
  • Previous Partner, Pepper & Rogers Group

Tagged With: CW Hall, ghostwriting, Givers Deliver: Grow Your Career By Helping Others, how to self-promote without being a jerk, inbound marketing, linkedin pulse, Midtown Business Radio, Social Media, social media content

ShareWIK, Bioscape Digital, and ER Express – Top Docs Radio

October 29, 2014 by CW

Top Docs Radio
Top Docs Radio
ShareWIK, Bioscape Digital, and ER Express - Top Docs Radio
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Top Docs Radio

 

ShareWIK, Bioscape Digital, and ER Express

This week I sat down with the CEO’s of ShareWIK, Bioscape Digital, and ER Express.  With the recent implementation of the Affordable Care Act, new requirements came into effect that placed emphasis on patient satisfaction as a component of reimbursement.  As it happens, these innovative companies had been developing and implementing their innovative platforms that dramatically improve patient experience and engagement before the law came into effect.  That positions them as leaders in the space and I was pleased to have them join us to talk about what they’re doing.

ShareWIK.com provides licensed health information to a wide variety of organizations seeking to provide useful health content to their website and social media visitors.  The writers who contribute to the ShareWIK content are journalists who have a true understanding of the topics they are covering.  Content is vetted for accuracy before distribution.  That means companies and healthcare organizations seeking to control health costs through helping employees and patients make better choices in their daily lives now have an effective, engaging tool to do just that.  The team at ShareWIK is also collaborating with the Bioscape Digital platform to provide content that will be served to their patient-users.

ER Express is an application/platform that enables participating ER’s and Urgent Care centers to post an estimated time they can expect to be seen at their location.  This means a prospective patient can register and hold their place in line and do much of their wait time at home, work, etc.  The application uses IP address and Geo-tagging for users on mobile devices to display nearby area care centers and their estimated Time To Be Seen.  In this way patients can reduce their overall wait time as well as optimize ER versus Urgent Care utilization for non-life-threatening problems.  The service is free for patients to use and is currently available for numerous major health facilities in the Atlanta metro (and elsewhere in the country).

Bioscape Digital is a tablet-based platform for use in the emergency department and urgent care settings. The platform is simple to use with a simple, intuitive point-click interface.  It serves the patient with professionally-produced health content provided by ShareWIK that covers a variety of topics from what to expect with a given type of study or procedure to information about available services within the hospital.  The platform provides an engaging way for patients to occupy their time spent waiting for care that improves their awareness of useful health information at the same time.  Patients can use the platform to communicate positive and negative feedback in real time to hospital personnel, giving the staff the opportunity to potentially address and correct issues of concern.  Their platform is already showing a dramatic improvement in patient satisfaction scores as well as staff morale in their client-user facilities.

These Atlanta-based companies are helping to improve the way care is delivered and the way the experience is perceived by patients.  It’s exciting to get to introduce them to a wider audience and help them expand adoption of these helpful, innovative technology platforms.

Special Guests:

Diana Keough, CEO/Founder of ShareWIK.com  facebook_logo_small3  twitter_logo_small  linkedin_small1  Pinterest-logo  google-plus-logo-red-265px  

ShareWIK.com

  • Journalism Instructor/Guest Lecturer, Emory University
  • Member, Koles College of Business Advisory Board, Kennsaw State University
  • Former Front Page Series Writer, The Plain Dealer
  • Former Reporter/Commentator, WKSU
  • Co-author, “Building a Business, Building a Life: The Incredible Life of a Woman Business Owner”

Sahil Patel, President of ER Express  linkedin_small1  twitter_logo_small  facebook_logo_small3

ER Express

  • Former VP Decision Support, MedAssets
  • Former Independent Consultant, CodeRyte
  • BBA, Emory University Goizueta Business School
  • MBA, Harvard Business School

Stuart Bracken, CEO of Bioscape Digital  linkedin_small1  facebook_logo_small3  twitter_logo_small  google-plus-logo-red-265px

Bioscape Digital

  • MBA, Finance, Emory Goizueta Business School
  • Co-Founder, Knowledge2Work
  • Co-Founder, Phoenix Holdings
  • President, Goizueta Alumni Entrepreneur Network

 

 

Tagged With: CW Hall, Diana Keough, ER Express, ER wait time, health content, health information, Healthcare, healthcare content, healthcare technology, inbound marketing, licensed content, patient engagement, patient experience, patient satisfaction, Sahil Patel, ShareWIK, ShareWIK.com, Stuart Bracken, tablet-based platform

Robotic Hair Restoration and ShareWIK – Top Docs Radio

October 15, 2014 by CW

Top Docs Radio
Top Docs Radio
Robotic Hair Restoration and ShareWIK - Top Docs Radio
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TopDocsRADIO
Sara Kovak, Diana Keough, Jonathon Williamson, Dr. Ken Anderson

Robotic Hair Restoration

and

ShareWIK

This week I sat down with Dr. Kenneth Anderson, Atlanta’s only robotic hair restoration specialist, and Diana Keough, CEO/Founder of ShareWIK (What I Know).  Dr. Anderson brought along Sara Kovac, his Patient Advocate who meets with prospective patients inquiring about available treatments for hair loss, and Jonathon Williamson, a satisfied patient of his.  We learned how Anderson Hair Sciences Center places much emphasis on patient experience when they consult with the practice.  Dr. Anderson personally meets with every patient and schedules only one procedure per day to allow for a thorough, unhurried approach to every patient.  Patient Jonathon brought a before photo with him to allow for comparison with his now-full head of hair.  It is virtually impossible to see where his procedure was conducted.  He talked about how other hair restoration groups had him meet with a sales person rather than a physician and showed photos of results obtained by a procedure but the patients shown weren’t work done by that practice’s provider.  Reasons for selecting their practice focused on discounted pricing rather than clinical qualifications and outcomes.  We talked about the value of Dr. Anderson’s training (including board certification) in plastic surgery and how it contributes to the artistic component of achieving a natural-looking hairline for his patients.

Diana Keough of ShareWIK shared her story of how she decided to launch her company, having spent the bulk of her career as a healthcare journalist for a Midwest news paper.  She leveraged her experience in healthcare journalism and knowledge of how to effectively tell a patient’s story to begin producing compelling content that shares helpful information that viewers can relate to.  As their website, sharewik.com states, “ShareWIK Media Group produces and distributes health and wellness content that uses the power of personal storytelling to Engage, Educate & Inspire consumers to make better decisions that impact their health.  With hundreds of “MyVoice” in-depth patient videos at the core of its product line, ShareWIK syndicates its content to media outlets and licenses its proprietary educational modules to employers, benefits providers, corporate wellness platforms, and other channels within the healthcare industry.”

Special Guests:

Dr. Kenneth Anderson, MD, of Anderson Hair Sciences Center  google-plus-logo-red-265px  twitter_logo_small  youtube logo facebook_logo_small3  linkedin_small1  flickr

Anderson Hair Restoration Center

  •  Doctor of Medicine, University of Pittsburgh School of Medicine
  • Residency, General Surgery, University of Michigan
  • Residency, Otolaryngology/Head & Neck Surgery, University of Michigan
  • Fellow, Facial and Plastic Reconstructive Surgery, University of Michigan
  • Assist. Clinical Professor of Surgery, David Geffen School of Medicine, UCLA
  • Hair Restoration Specialist, Emory Facial Center, Dept. of Otolaryngology-Head/Neck Surgery, Emory School of Medicine

Diana Keough, CEO/Founder of ShareWIK.com  facebook_logo_small3  twitter_logo_small  linkedin_small1  Pinterest-logo  google-plus-logo-red-265px  

ShareWIK.com

  • Journalism Instructor/Guest Lecturer, Emory University
  • Member, Koles College of Business Advisory Board, Kennsaw State University
  • Former Front Page Series Writer, The Plain Dealer
  • Former Reporter/Commentator, WKSU
  • Co-author, “Building a Business, Building a Life: The Incredible Life of a Woman Business Owner”

Tagged With: CW Hall, Diana Keough, Dr. Ken Anderson, Dr. Kenneth Anderson, hair loss, hair restoration, Health Care Radio, health radio, healthcare journalism, healthcare radio, inbound marketing, Ken Anderson, Kenneth Anderson, non-surgical treatment of hair loss, production, Robotic Hair Restoration, ShareWIK, ShareWIK.com, story-telling, testimonial content

Josh Harcus and Sara Harcus co-owners of Huify and Grace Swartz founder of Renaissance Fit and Being with Grace

September 12, 2014 by joanloch

Wilmington-BRX-Tile
Wilmington Business Radio
Josh Harcus and Sara Harcus co-owners of Huify and Grace Swartz founder of Renaissance Fit and Being with Grace
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BRX 9112014

Josh Harcus and Sara Harcus  Co-Owners of Huify

We love inbound marketing  because we’ve seen the results it provides for us and for our clients. Lead conversion rates are significantly higher than industry averages when a company serves as a resource and not a soapbox.  Founded in 2012, we are a gallant group of skilled individuals who are passionate about what we do. Our team has an abundance of variety, with backgrounds in marketing, writing, and graphic design. Our office is located in coastal Wilmington, NC. When not hard at work you’ll find Hüify members lurking in the nearby coffee shop, lounging in the company hammock, or conquering video games in the conference room. Josh serves as the Head of Inbound Strategy at Hüify. His experience has helped him steer Hüify in the direction of online marketing. Long gone are the fluffy vanity metrics as a means for indicating success – Josh has turned the company’s focus to genuine, measurable, and attainable outcomes that help take Hüify’s clients beyond the stagnating threshold of mediocrity and into new levels of reach for their brand. Josh began to capitalize on his talent for performing at a young age with the start of his first company, Magik Productions. After growing his company and professionally busking for 12 years, Josh added DJ’ing to his business arsenal, which he used to pull off the largest student-led event in UNCW history. Over 2,500 students attended the event, which was organized completely through Facebook. The success of this event testified to the growing magnitude of social media’s effect on human interaction. Josh has consulted brands such as Car and Driver, Springer Global Publishing, and Compact Power Equipment Rental. He has also spoken at conferences alongside Google, Facebook, Bing, and Hubspot. Sara Harcus graduated from UNCW with a B.S. in Chemistry in December 2012. On that same day she married her husband and best friend, Josh Harcus. She now owns and operates Hüify with Josh as the Head of Content Development. The analytical training she received at the Department of Chemistry and Biochemistry at UNCW has helped contribute to Hüify’s overall mission of decreasing the cost of acquiring new customers for their clients.    Connect with Huify’s team at:  LinkedIn   Facebook

 

Grace Swartz – Renaissance Fitness Programs and Being with Grace

Grace is a part time  host for Health Beat/Your Hometown Show on WWAYtv3.  She moved here from Charlotte where she began her Fitness Career. As a result of her total being philosophy  the  BODY*SOUL*HOLY SPIRIT*class was developed which builds SPIRITUAL MUSCLE as well as physical.  The class was inspired by the “Inten*Sati’ training of Patricia Moreno.  Grace is a Personal Trainer and Group Exercise Coach with a focus on mature health and well-being. Private sessions are customized . Group Classes are available at New You Inspired, the only Christian fitness studio in Wilmington and other locations in Wilmington and Leland.

Originally from NYC, Grace spent 20 years as an Ad Agency Account Manager before moving to Dupont, where she led the corporate Marketing Excellence Awards Program, helped employees adapt Continuous Improvement to their business Areas, and produced motivational meetings and business  seminars.  This is where she met her husband, Randy , a native North Carolinian.

When asked if she misses New York, Grace says, “ It’s always been Randy’s mission to come back home, and we love it here in Wilmington.  This is the last stop for us. So, I look forward to coaching wellness here for a long time.”  Connect with Grace at:   Twitter   Facebook

 

Tagged With: grace swartz, hubspot, huify, inbound marketing, sara harcus

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