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A Simple Three Question Test on Whether Your Business Needs a Podcast

February 3, 2023 by John Ray

A Simple Three Question Test on Whether Your Business Needs a Podcast
North Fulton Studio
A Simple Three Question Test on Whether Your Business Needs a Podcast
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A Simple Three Question Test on Whether Your Business Needs a Podcast

A Simple Three Question Test on Whether Your Business Needs a Podcast

Does your professional services business need a podcast? In most cases, after you take this simple three question test, the answer will be “yes.”

The Price and Value Journey is presented by John Ray and produced by the North Fulton studio of Business RadioX®.

TRANSCRIPT

John Ray: [00:00:01] Hello. I’m John Ray on The Price and Value Journey. There’s a lot involved in not just starting, but maintaining a successful podcast. Before you take the leap, it’s important, as with any other marketing tactic, to do your homework and not make an impulsive decision.

John Ray: [00:00:20] Here are three questions to use as a guide. If you answer yes to all three of these questions, you probably need a podcast for your business. Question one, Do you answer yes to the question of your business being a high ticket B2B professional services practice?

John Ray: [00:00:41] The primary way of a high ticket B2B professional services provider builds their business is through relationships. There’s a direct correlation between the growth and high quality relationships that a solo or small professional services firm experiences in the overall growth in the business itself.

John Ray: [00:01:02] Properly executed, a podcast can deepen existing connections and open the door for brand new relationships in a low key and elegant manner. There’s a profound difference between using interruption marketing or social media to sell your service versus shining the light on someone else, allowing them to talk about themselves and their business, and giving them a piece of content they can point to with pride and use in their own marketing.

John Ray: [00:01:34] Question number two, Do you answer yes to the question of whether clients for your business or your vertical do a lot of research before they buy?

John Ray: [00:01:45] The more complex and higher priced the service or product, the more likely it is that a prospective client will do a lot of research to understand the source and depth of their issues, and develop an understanding of what to look for in the ideal services provider to solve those problems.

John Ray: [00:02:05] For example, a business owner with a complicated business or personal tax return who is also looking for business advisory services is highly likely to do extensive research on a services provider even if that professional has been referred by a trusted third party. A podcast builds authority and allows someone to get to know you in a way that a blog or a website simply cannot match.

John Ray: [00:02:35] Question three, Do you answer yes to the question of is your perceived authority an important aspect of your marketing?

John Ray: [00:02:46] A high quality, consistent podcast allows you to showcase your expertise in a direct and engaging way. The consistency of a podcast over time builds trust as well. Trust, which only deepens as the library of back episodes grows. Further, as a former local broadcast news anchor once said to me, Whoever is behind the mic in the middle of a city, in his case, or a particular group or industry is viewed as a figure of authority in that city or in that group or industry. If you own the mic, he said, then you’re at the center of it all.

John Ray: [00:03:31] So, if the answer to all three of these questions is yes, then I think you should give serious and thoughtful consideration to launching your own podcast.

John Ray: [00:03:44] I’m John Ray on the Price and Value Journey. If you go to pricevaluejourney.com, you can find a link to get updates on my upcoming book to be released in the summer of 2023. The name of the book is The Price and Value Journey: Raising Your Confidence, Your Value, and Your Prices Using The Generosity Mindset Method.

John Ray: [00:04:08] If you have not subscribed to the show on your favorite podcast app, I’d be honored if you would do so. And, obviously, you can find the show by searching Price Value Journey on your favorite podcast app. And you can find the show archives there as well. If you’d like to connect with me directly, feel free, john@johnray.co. Thank you for joining me.

 

About The Price and Value Journey

The title of this show describes the journey all professional services providers are on:  building a services practice by seeking to convince the world of the value we offer, helping clients achieve the outcomes they desire, and trying to do all that at pricing which reflects the value we deliver.

If you feel like you’re working too hard for too little money in your solo or small firm practice, this show is for you. Even if you’re reasonably happy with your practice, you’ll hear ways to improve both your bottom line as well as the mindset you bring to your business.

The show is produced by the North Fulton studio of Business RadioX® and can be found on all the major podcast apps. The complete show archive is here.

John Ray, Host of The Price and Value Journey

John Ray The Price and Value Journey
John Ray, Host of “The Price and Value Journey”

John Ray is the host of The Price and Value Journey.

John owns Ray Business Advisors, a business advisory practice. John’s services include advising solopreneur and small professional services firms on their pricing. John is passionate about the power of pricing for business owners, as changing pricing is the fastest way to change the profitability of a business. His clients are professionals who are selling their “grey matter,” such as attorneys, CPAs, accountants and bookkeepers, consultants, marketing professionals, and other professional services practitioners.

In his other business, John is a Studio Owner, Producer, and Show Host with Business RadioX®, and works with business owners who want to do their own podcast. As a veteran B2B services provider, John’s special sauce is coaching B2B professionals to use a podcast to build relationships in a non-salesy way which translates into revenue.

John is the host of North Fulton Business Radio, Minneapolis-St. Paul Business Radio, Alpharetta Tech Talk, and Business Leaders Radio. house shows which feature a wide range of business leaders and companies. John has hosted and/or produced over 1,700 podcast episodes.

Coming in 2023:  A New Book!

John’s working on a book that will be released in 2023:  The Price and Value Journey: Raise Your Confidence, Your Value, and Your Prices Using The Generosity Mindset. The book covers topics like value and adopting a mindset of value, pricing your services more effectively, proposals, and essential elements of growing your business. For more information or to sign up to receive updates on the book release, go to pricevaluejourney.com.

Connect with John Ray:

Website | LinkedIn | Twitter

Business RadioX®:  LinkedIn | Twitter | Facebook | Instagram

Tagged With: attorney podcast, b2b podcasting, John Ray, podcast, podcasting, podcasting for professional services, Price and Value Journey, pricing, professional services, professional services providers, solopreneurs, value, value pricing

Arlia Hoffman, The Women’s Agency

January 18, 2023 by John Ray

Arlia Hoffman
Hello, Self . . .
Arlia Hoffman, The Women's Agency
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Arlia Hoffman

Arlia Hoffman, The Women’s Agency (Hello, Self… Episode 11)

Arlia Hoffman, Founder and CEO of The Women’s Agency, joined host Patricia Leonard for a conversation about Hello, Self… moments, spiritual awakenings, and how to listen to your inner voice. Arlia shared her personal story, how she got into podcasting and producing, the value of podcasting in today’s climate, how she helps her clients and much more.

Hello, Self… is presented by Patricia Leonard & Associates  and produced by Arlia Hoffman in association with the North Fulton studio of Business RadioX®.

The Women’s Agency

The Women’s Agency is a full-service production and coaching firm for women in podcasting.

Founded by Arlia Hoffman, The Women’s Agency was founded on the principals of collaboration, generosity, and amplifying women’s voices.

After years of coaching women, leading women’s groups, and leadership development, Arlia went into podcast production. She recognized that supporting women in their work in the world with a combination of coaching and helping them develop a podcast was a powerful combination she felt called to offer.

The Women’s Agency serves women podcasters, aspiring podcasters, and other women-owned professional services firms in the online space.

The Agency offers coaching, concept development, full-service podcast production, graphic design, marketing strategy, audio and video editing, media presence coaching and more.

The Women’s Agency is proud to be the producer for Hello, Self… and other podcasts.

Company website | LinkedIn | Facebook | Instagram

Arlia Hoffman, Founder & CEO, The Women’s Agency

Arlia Hoffman, Founder & CEO, The Women’s Agency

Arlia Hoffman is founder and CEO of The Women’s Agency. She is a podcast coach and producer, and an advocate for women in podcasting.

After decades in corporate work and a personal reinvention before 40, Arlia started her own media company working in photography, social media and website design.

Ten year later, she earned Masters in Depth Psychology and began coaching women and working in leadership development.

Since 2020, Arlia has been a busy podcast producer and host of her own podcast, “The Women’s Sanctuary.”  She has produced hundreds of episodes, interviewed dozens of guests, and now manages podcasts for women entrepreneurs.

Podcasting is the fasted growing medium for entrepreneurs to build relationships and it’s uniquely suited to the way women do business. But only 27% of podcasts are hosted by women, and Arlia is passionate about changing that number.

She merges her expertise as a podcast producer to create quality content and her wisdom in coaching women to help them amplify their voices confidently.

LinkedIn

About Hello, Self…

Hello, Self… is a biweekly podcast focused on inspiring stories of turning dreams into reality. Join coach and author Patricia Leonard and her guests as they share life-changing Hello, Self… moments.

Hello, Self… is brought to you by Patricia Leonard & Associates and is based on the new book by Patricia Leonard, Hello, Self.., available here.

The show is produced by Arlia Hoffman in association with Business RadioX®. You can find this show on all the major podcast apps. The complete show archive is here.

Patricia Leonard, Host of Hello, Self…

Patricia Leonard, Host of Hello, Self…

Patricia Leonard is President of RUNWAY TO SUCCESS, a division of Patricia Leonard & Associates located in Nashville, TN.  She is a MESSAGE ARTIST speaker, career & business coach, author and magazine columnist.  Patricia consults with clients on leadership, empowerment, career management, entrepreneurship and the power of language.  Her work is focused on helping clients find their runway to success!

She has a professional background in management, human resources, corporate training, business consulting and talent development.   Patricia has worked with companies in the service, music, banking, manufacturing, publishing, warehousing, healthcare, academic, retail and financial industries, and has taught management classes as an adjunct professor.

Patricia has a degree in Human Resource Management, is certified as a Career Coach and Consulting Hypnotist and is MBTI qualified.

Her volunteer energies are focused on Women in Film and Television-Nashville, where she is a Board Vice President; Dress for Success as the Advisory Board President; and International Coaching Federation-Nashville where she held Board roles for several years.

Patricia is the author of Wearing High Heels in a Flip Flop World, BECOMING WOMAN…a journal of personal discovery, THE NOW, HOW & WOW of Success, Happenings, a full year calendar of inspirational messages and a spoken word album titled, I AM…

She enjoys songwriting, creating poetry and has written a one-woman show and artistic speech she performs titled Hello, Self…, about a woman in midlife reinventing herself, which led to her new book by the same name, available here.

On the personal side, Patricia, describes herself as a woman, lover of life, mother, grandmother, career professional and message artist; AND in that order!  Her goal is to continue inspiring others, of any age, to START NOW creating and expanding their Runway to Success.

She believes that life is a gift, the way we wrap it is our choice.

Connect with Patricia:

Website| LinkedIn | Facebook | Twitter | Instagram

Tagged With: Arlia Hoffman, awakening, Hello Self Podcast, Hello Self..., Patricia Leonard, Patricia Leonard & Associates, podcast coach, Podcast Producer, podcasting, The Women's Agency, women's coaching

Celebrating 500 Episodes of North Fulton Business Radio: John Ray, Stone Payton, Bill McDermott, and Anthony Chen

August 18, 2022 by John Ray

North Fulton Business Radio
North Fulton Business Radio
Celebrating 500 Episodes of North Fulton Business Radio: John Ray, Stone Payton, Bill McDermott, and Anthony Chen
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Celebrating 500 Episodes of North Fulton Business Radio: John Ray, Stone Payton, Bill McDermott, and Anthony Chen (North Fulton Business Radio, Episode 500)

Business RadioX® North Fulton Studio Partner John Ray, Stone Payton of Business RadioX, Bill McDermott, host of ProfitSense, and Anthony Chen, host of Family Business Radio, were in studio to celebrate 500 episodes of North Fulton Business Radio. Stone and John talked about the Business RadioX philosophy of serving first and the rewards which come from being a Studio Partner with the network. Anthony and Bill talked about their own shows, why they started a show with Business RadioX, and how their shows have moved the needle in their respective businesses. John offered thanks to his team, his Business RadioX colleagues, the show hosts he’s privileged to work with, and the North Fulton business community.

North Fulton Business Radio is broadcast from the North Fulton studio of Business RadioX® inside Renasant Bank in Alpharetta.

John Ray, Business RadioX® North Fulton Studio Partner and Ray Business Advisors

John Ray The Price and Value Journey
John Ray, Business RadioX North Fulton and Ray Business Advisors

John is a Studio Owner, Producer, and Show Host with Business RadioX®, and works with business owners who want to do their own podcast. As a veteran B2B services provider, John enjoys coaching B2B professionals to use a podcast to build relationships in a non-salesy way which translates into revenue.

John is the host of North Fulton Business Radio, Minneapolis-St. Paul Business Radio, Alpharetta Tech Talk, and Business Leaders Radio. house shows which feature a wide range of business leaders and companies. John has hosted and/or produced over 1,500 podcast episodes.

John also owns Ray Business Advisors, a business advisory practice. John’s services include advising solopreneur and small professional services firms on their pricing. John is passionate about the power of pricing for business owners, as changing pricing is the fastest way to change the profitability of a business. His clients are professionals who are selling their “grey matter,” such as attorneys, CPAs, accountants and bookkeepers, consultants, marketing professionals, and other professional services practitioners.

John Ray is the host of The Price and Value Journey, a podcast aimed at solo and small firm professional services providers. The show covers pricing, business development, and other key aspects of building a professional services practice, as well as interviews with industry leaders.

LinkedIn

Stone Payton, Business RadioX and Cherokee Business Radio

Stone Payton, Business RadioX and Cherokee Business Radio
Stone Payton, Business RadioX and Cherokee Business Radio

For over 30 years, Stone Payton has been helping organizations and the people who lead them drive their business strategies more effectively.

Mr. Payton literally wrote the book on SPEED®: Never Fry Bacon in the Nude: And Other Lessons from the Quick & The Dead, and has dedicated his entire career to helping others produce better results in less time.

LinkedIn

 

Bill McDermott, Host of ProfitSense

Bill McDermott, Host of “ProfitSense”

Bill McDermott is The Profitability Coach and Founder and CEO of McDermott Financial Solutions. McDermott Financial helps business owners improve cash flow and profitability, find financing, break through barriers to expansion and financially prepare to exit their business. When business owners want to increase their profitability, they don’t have the expertise to know where to start or what to do. Bill leverages his knowledge and relationships from 32 years as a banker to identify the hurdles getting in the way and create a plan to deliver profitability they never thought possible.

Bill currently serves as Treasurer for the Atlanta Executive Forum and has held previous positions as a board member for the Kennesaw State University Entrepreneurship Center and Gwinnett Habitat for Humanity and Treasurer for CEO NetWeavers. Bill is a graduate of Wake Forest University and he and his wife Martha have called Atlanta home for over 40 years. Outside of work, Bill enjoys golf, traveling, and gardening.

The ProfitSense show archive can be found at profitsenseradio.com.

Company website | LinkedIn

Anthony Chen, Host of Family Business Radio

AAnthony Chen, Host of “Family Business Radio”

Anthony Chen is Investment Advisor Representative at Lighthouse Financial Network. Securities and advisory services are offered through Royal Alliance Associates, Inc. (RAA), member FINRA/SIPC. RAA is separately owned and other entities and/or marketing names, products, or services referenced here are independent of RAA.

Anthony Chen started his career in financial services with MetLife in Buffalo, NY in 2008. Born and raised in Elmhurst, Queens, he considers himself a full-blooded New Yorker while now enjoying his Atlanta, GA home. Specializing in family businesses and their owners, Anthony works to protect what is most important to them. From preserving to creating wealth, Anthony partners with CPAs and attorneys to help address all of the concerns and help clients achieve their goals. By using a combination of financial products ranging from life, disability, and long-term care insurance to many investment options through Royal Alliance. Anthony looks to be the eyes and ears for his client’s financial foundation. In his spare time, Anthony is an avid long-distance runner.

The complete show archive of Family Business Radio can be found at familybusinessradioshow.com.

Company website | LinkedIn

North Fulton Business Radio is hosted by John Ray and broadcast and produced from the North Fulton studio of Business RadioX® inside Renasant Bank in Alpharetta. You can find the full archive of shows by following this link. The show is available on all the major podcast apps, including Apple Podcasts, Spotify, Google, Amazon, iHeart Radio, Stitcher, TuneIn, and others.

RenasantBank

 

Renasant Bank has humble roots, starting in 1904 as a $100,000 bank in a Lee County, Mississippi, bakery. Since then, Renasant has grown to become one of the Southeast’s strongest financial institutions with over $13 billion in assets and more than 190 banking, lending, wealth management and financial services offices in Mississippi, Alabama, Tennessee, Georgia and Florida. All of Renasant’s success stems from each of their banker’s commitment to investing in their communities as a way of better understanding the people they serve. At Renasant Bank, they understand you because they work and live alongside you every day.

 

Special thanks to A&S Culinary Concepts for their support of this edition of North Fulton Business Radio. A&S Culinary Concepts, based in Johns Creek, is an award-winning culinary studio, celebrated for corporate catering, corporate team building, Big Green Egg Boot Camps, and private group events. They also provide oven-ready, cooked-from-scratch meals to go they call “Let Us Cook for You.” To see their menus and events, go to their website or call 678-336-9196.

TRANSCRIPT

Intro: Live from the Business RadioX Studio inside Renasant Bank, the bank that specializes in understanding you, it’s time for North Fulton Business Radio.

John Ray: And hello again, everyone. Welcome to another edition of North Fulton Business Radio. I’m John Ray. And, folks, we are broadcasting from inside Renasant Bank in beautiful Alpharetta. And if you’re looking for a bank that’s big enough to handle pretty much any need you can throw at them as a business, but small enough to deliver their service in a personal way, I recommend Renasant Bank. And I know of what I speak because I’ve used their services before and they do great work. So, go to renasantbank.com, and find their local office and give them a call. I think you’ll be glad you did. Renasant Bank. Understanding you. Member FDIC.

John Ray: And, folks, if you hear fireworks in the background, we’re celebrating a special episode today. This is episode number 500 of North Fulton Business Radio and we’re excited about that. And I’ve got three fantastic guests, I would say guests but they’re actually great colleagues of mine and associates of mine who I value their relationship immensely. And the first guy I want to introduce is Stone Payton, and Stone is with the Business RadioX Network and also Cherokee Business Radio. Stone.

Stone Payton: Well, good afternoon, sir. Thanks for having me. What a fantastic way to celebrate your – am I allowed to say? – 500th episode of North Fulton Business Radio. Fantastic.

John Ray: I know it. You knew I was old, but you didn’t know I was that old, right? So, yeah, this is pretty exciting. I was telling somebody this morning that if I hadn’t counted them, I wouldn’t think myself I had gotten to 500. But I surprised myself here on this one. So, it’s pretty cool. Pretty cool.

Stone Payton: So, what kind of folks have you interviewed? What kind of businesses have you had come through here over those 500 episodes? A little bit of everything I suspect.

John Ray: A little bit of everything. So, I’ve had a whole lot of attorneys, a whole lot of CPAs, a whole lot of the usual suspects, but I’ve had some unusual guest over time. I think the most interesting guest I had was a professional mermaid.

Stone Payton: Oh, my.

John Ray: Yeah. She didn’t come all mermaid it out, though. But a great business and she apparently does events and her thing is water safety. So, she uses her skills to holding her breath underwater to demonstrate water safety, and she does that as a mermaid. So, it was pretty – yeah. So, as you know because you have been involved in Business RadioX much longer than I have, we celebrate everybody. And it doesn’t matter how big they are or small they are, we celebrate them.

Stone Payton: And so many such interesting stories. And what I love about our format and the way you’ve chosen to conduct the shows that you do here, you really get to know the person behind the business, the why behind the business, where they’re trying to take it, what they feel like they’ve learned, and you get to know the person. That’s part of what makes it so special, I think.

John Ray: Absolutely. Absolutely. Yeah. I mean, people love the opportunity to talk about their own business because they don’t get that opportunity, and that’s what we provide. So, I mean, it’s pretty gratifying, but you know that better than I do, right?

Stone Payton: Well, I’ve been doing it. I was speaking with one of our guests earlier, Bill McDermott, who we’ll get a chance to visit with some more here in a few moments, when I started this, when I met Lee Kantor, I had black hair. So, I mean, this has been some minutes.

John Ray: It’s been a minute, yeah.

Stone Payton: It has. But Lee advised me early on, he said, “Cast a wide net.” We want to live into that mission of supporting and celebrating local business and community leaders. There will be people who come through the studio that do fit the profile or at least qualified to be potential clients for the Business RadioX system. And for those folks, we will be able to help them help others and grow their business and give them a very substantial return on their investment, whatever that might look like for them.

Stone Payton: So, I don’t know that I necessarily immediately believed that. Because I came from the world of sales and marketing, I was all about targeting your ideal profile client. It turns out, like on so many things, Lee was right. And doing that, I think, has given us what I feel like – I know I’m a little biased – a pretty well deserved reputation in all of the communities that we serve that we’re the real deal. We’re serious about living into that mission. And, oh, by the way, if you want to grow your business, particularly if you’re in the professional services B2B space and you want to own your backyard, you ought to at least sit down and talk to us.

John Ray: Yeah. Well, that’s the thing, we tell our show hosts that if you make it about others and you make it about the tribe you want to serve, the tribe will serve you back, right? Well, what you’re describing is we really do the same thing, but we eat our own cooking. And that’s how we build studios at the local level is we start by serving first and we just serve the market. And guess what? The market serves us back.

Stone Payton: I am so excited about and challenged by that part of our mission, because we’re in 37 markets now, we continue to grow. I feel great about that. I feel great about the work that we’re doing in all of those communities. And, boy, is it moving to slow for me. We can’t get to all the people we should be getting to. We can’t get to all the stories we should be sharing. There are so many communities. I mean, they’re not all going to have a John Ray, okay?

Stone Payton: But there’s going to be somebody there that can do a really good job with the benefit of these tools, these resources, the magic of this platform with that heart of service, that mindset, genuinely wanting to invest in their local community. There are so many other communities that we can and should be serving.

Stone Payton: So, that’s what gets me up every morning, is trying to figure out, you know, where can we place the next one? How can we help them get up and running? So, yeah, anybody out there that has a cousin in Dallas or Houston or San Diego or Pittsburgh, or some of these markets where we’re not, how about reaching out? We’d love to talk to them.

John Ray: Absolutely. Absolutely. And you’ve got a great support system with you, and Lee, and Abbe, and the other great folks that are in our network.

Stone Payton: Well, you had a good support system until about a-year-and-a-half, two years ago. Then, Lee’s wife, Abbe Kantor, retired from Coca-Cola – a little company some of you may have heard of.

John Ray: A small little out of the way beverage company. Yeah.

Stone Payton: Now, we’ve got some brains over there at HQ. So, we are really well-equipped to help you run your own studio and, certainly, to help you execute on your own show if you’re that kind of client. But, yeah, I think we get better and better. But, yes, you know what I think the secret sauce is? I think it is John Ray, Karen Nowitcki, Mike Sammond, Beau Henderson. We got Roger Manis up in Rome. We’ve got all these folks around the country that there’s a great deal of overlap in the value system, or they wouldn’t be part of the team anyway.

Stone Payton: And so, you have that consistent mindset value system approach, but then, also, we’ve given them the latitude – thank goodness – to sort of do things their own way and then they return the learning to the organization. And we all benefit when Karen discovers something or when you find something that’s really serving a client. So, yeah, I feel so blessed to be a part of it.

John Ray: Yeah. And that’s the pretty cool part of what we do because we’re not a franchise organization where, you know, there’s some wisdom from on high that comes down, right? I mean, everybody’s pretty collaborative on sharing what they know.

Stone Payton: Oh, very much so. We’ve gone to great lengths to date to avoid the F word, franchising. And there’s some reasons for that. Some of it’s just, you know, there’s expense and regulation and discipline and rigor that just doesn’t suit me and Lee.

Stone Payton: But, also, we wanted people to have that latitude, but we get a lot of the same benefits because there are so many repeatable processes, transferable tools, best practices. And our crowd, by definition, the folks that are attracted to us, are the kind of folks who, they’re not just willing, they’re compelled to share what we’re learning. So, I love this about our crowd.

Stone Payton: And I’ll tell you where else we learn so much, is from our clients. I mean, anything that you’ve seen at HQ share with the rest of the group, we learned it from either someone else in the group and/or a client. It wasn’t me or Lee, I’ll tell you that.

John Ray: Well, speaking of clients, we’ve got a couple in the studio.

Stone Payton: Well, let’s tee them up. We’ve got Anthony Chen here with us. Good afternoon, sir. How are you?

Anthony Chen: Hi. Good afternoon. I’m doing well. Thank you for having me. It’s an honor and privilege to be part of the 500th episode.

Stone Payton: Yeah. We’re delighted to have you. And we have Bill McDermott, who I mentioned a moment ago. Good to see you again, man.

Bill McDermott: Well, it’s great to see you as well. And excited about 500th episode of North Fulton Business RadioX.

Stone Payton: So, I’ll ask you first, Bill, and I’ll come back to you, Anthony, because I’d love to hear from you both on this. What was the genesis, the catalyst, how did you kind of come into our circle here at Business RadioX?

Bill McDermott: Well, there’s a saying that goes, “Luck is where opportunity and preparation intersect.” And so, my grandfather was an editor for The Chicago Daily News. He was a great storyteller, and I think I inherited that storyteller gene. At the same time, I had the opportunity to be a guest on John’s show and we talked, and I think he even invited me back after the first time, so that was encouraging.

Stone Payton: There’s a win.

Bill McDermott: Yeah, there you go. And so, he said, “You know, Bill, you really ought to consider your own show.” And I thought about it and I said, “Well, let’s talk more.” And so, three years ago, ProfitSense, profitsenseradio.com, was born out of the opportunity that John Ray presented me in my preparation and inheriting that storyteller gene from my grandfather.

Stone Payton: So, what kind of folks are you interviewing? Is there a guest profile, a certain kind of story that you try to share?

Bill McDermott: Yeah. So, ProfitSense is born out of I believe every business owner is a hero. And that hero has a story. And along the way, that hero meets several guides that advise them in their business journey. And so, ProfitSense is really about telling business owner’s stories and telling the stories of the professionals that advise them in order for them to successfully run the business. The idea is really to inspire those who are slugging it out in corporate America, there’s really a better way, and I’m proof of that.

Bill McDermott: And secondly, these business owners need a source of inspiration. Can we share information with them to inspire them to go above and beyond what they’re already doing? So, it’s very much a pay it forward idea, which I think is very consistent with the mission that Business RadioX has. And as a professional services advisor myself, the way it started and the way that it has turned out has really been interesting and incredibly beneficial.

Stone Payton: So, I got to ask you, because I feel like I am absolutely unqualified to do this properly, and it’s a skillset or a discipline that I need to cultivate because I certainly appreciate and admire and thirst for good quality counsel on a number of fronts, because there’s just so much I don’t know. That’s why all the questions come to me so easily. How do you go about interviewing, engaging, speaking with someone that you think you might want to bring on to give you counsel? And how do you know what advice to follow and what advice to leave alone?

Bill McDermott: Yeah. That’s a great question.

Stone Payton: You know, hey, it took me a minute to get it out, but I thought that was fantastic.

Bill McDermott: I did, too. So, my first two guests were actually existing clients of mine, people that I had worked with. They each had their own entrepreneurial story. One was a successful IT CEO who sold their business. The second one is a very successful entrepreneur in the manufacturing space who had built his business over time. And the idea really was to tell those stories of those business owners of how they were successful. And in promoting them and promoting their businesses, it was a great opportunity to pay it forward.

Bill McDermott: The inspiration then came to have a business owner, and a business owner that maybe I’d like to get to know better, and an advisor like a banker or a CPA or an attorney all in the room. And the dynamics of building those relationships have really morphed into them doing business with each other. And the byproduct, which was a pleasant surprise, is some of those business owners have actually engaged me in a meaningful dialogue and have become clients of mine.

Stone Payton: What a fantastic format for a show. And if and when you seek counsel, you’re talking to a group of people that it goes beyond know, like, and trust. I mean, we’ve heard that. But I mean, you’ve really gotten to know these people.

Bill McDermott: So, it’s really interesting, during COVID, I worked with a very successful architectural firm. When COVID hit, architectural business in some sectors really stopped. And, unfortunately, this owner had brought on a very successful professional, but all of a sudden was faced with having to lay that person off and wanted to do it right. And dealing with terminations, dealing with benefits issues can be very complex.

Bill McDermott: By the way, this architect was on the show and an ERISA benefits attorney was also on the show. So, this architect calls me and says, “Hey, Bill, do you know anybody, you know, an attorney?” I said, “Do you remember Nancy?” “Oh, yeah.” And so, Nancy and Bill got together, and Nancy was able to help Bill navigate those waters. And another professional relationship was built because they had originally met on the show. It’s all about relationships, and I know you know that.

Stone Payton: Well, I continue to learn and relearn that every day and have that reaffirmed. And I do find that at least in my business and personal life, it is about relationships. Anthony, I’m sorry you have to follow that act because that was incredibly articulately eloquent.

Anthony Chen: That’s going to be really hard, but I’m going to try.

Bill McDermott: Well, you save the best for last, I’m just saying right now.

Stone Payton: But I’d love to hear a little bit about your backstory. What compelled you to get involved with Business RadioX and some of what you’ve been experiencing in hosting your show, man?

Anthony Chen: Oh, similar story with Bill’s in terms of luck and chance. Having moved down to Georgia here from New York, we started all over, knowing absolutely nobody. And I figured, “All right. There’s got to be a way to really market myself, not just being an advisor, but a small business advocate.” And then, by chance, running into you and being a guest on John’s show, and all at the same time, the firm’s broker dealer were kind of opening their doors.

Anthony Chen: Well, to go back a little back in time, several years ago, we weren’t even allowed to have LinkedIn profiles. Talking about really being in a dinosaur age when it comes to social media. But then, when they started opening up a little bit more and realizing, “Hey, our advisors kind of need to market themselves, they need to be in the 21st century,” and they kind of loose – well, not fully loose, but allowed advisors to, “Hey, if you want to have kind of a YouTube channel or a podcast as a way to differentiate yourself in the market, we’re going to run a couple of tests with certain advisors.” And I thought, “All of this happening at the same time, someone’s dropping some hints for me, I should probably jump on that.”

Stone Payton: Yeah. So, the universe was conspiring to help you out a little.

Anthony Chen: In a way, yes.

John Ray: So, you’re clearly enjoying it. What are you finding the most rewarding? What are you enjoying the most about hosting your own Business RadioX show, you think?

Anthony Chen: Seconding with what Bill mentioned, it’s being that advocate for the business. Kind of the concept running the idea with John was giving the business owners an opportunity to kind of share their backstory. Because I’ve kind of got a little bit about my story, and my parents story, and how they got here and how they kind of achieved their American dream. But we don’t get to see much of that really highlighted in the news. It’s always negativity. And I want to be able to change that tune.

Anthony Chen: And if I’m going to be talking about being an advocate for a small business, I need to walk the walk and give them the opportunity to share how they started, whether it’s one major life event or after 10, 20 years of 9:00 to 5:00 of corporate. There’s got to be a better way of doing this and making that leap and giving them a voice as the first half of the program.

Anthony Chen: And the second half would be kind of sharing a highlight of what does it actually look like running a business behind the scenes. Because for those who haven’t made that leap yet, they see kind of a brick and mortar store or a shop and think, “Oh, they’re very successful. They’ve got bags of money raining from the skies.” And most people kind of heard this pitch before. And reality, any of us who have been in business for a while, we know the first three years is really more invoices than bags of money coming from the skies. But this is really building at that culture and a community of small business owners really coming together.

Anthony Chen: And, again, seconding what Bill mentioned, is, sometimes just after the show was done, someone would ask, “Hey, do you know someone who does this and that?” And just last show or last week, someone was having an issue in terms of getting a contractor specifically for concrete. And right away, Sam, the banker said, “Oh, I got like two or three people for you. And I think John might have already also made an introduction.” So, here’s really building a community of not just giving them a voice, but letting them know, “Hey, there’s resources out there and I’m not alone.”

Stone Payton: Don’t you just love being the guy who knows the guy? And I think being involved with Business RadioX helps you do that. So, John, so far we’ve established that your entire business model is built largely on luck.

John Ray: That’s right. That’s what I’m hearing.

Stone Payton: And it’s working beautifully anyway. So, you’re in the studio most of the time, much of the time when these folks are doing their show or you’re on some of these shows.

John Ray: Oh, yeah.

Stone Payton: So, from the cheap seats, talk about each of the shows and what you’ve seen and what you’ve observed in watching these guys do their thing in this context.

John Ray: Yeah. Well, again, Bill has ProfitSense – let’s shout it out here, profitsenseradio.com.

Bill McDermott: Thank you.

John Ray: Yeah. And then, Anthony has Family Business Radio, family businessradioshow.com, I think is it. So, we’ll have a link in the show page, folks. And I think what both of them do is they’ve selected the tribe they want to serve and they serve the tribe. And I mean, they make it about the guest, and that’s why they’ve been successful because everybody likes to tell their own story. It’s funny how that works. It’s a human thing. We all like telling our own story. And they make it about the guest and they make the guest comfortable to be able to do that.

John Ray: And both of them have a way of interviewing a guest where it’s non-threatening. They’re not coming at it like 60 Minutes or The New York Times. They’re about celebrating the great work that the business leaders they feature on their shows do.

Stone Payton: Well, let me ask you about that and, again, I’d like to hear from both of you. I’ll start with you, Anthony. Do you find that at least initially, sometimes guests, while they might be excited and really appreciative of the opportunity to come on and share their story and promote their work, do you find that maybe sometimes they’re a little bit nervous when they first come in? And if so, what kind of things do you do to mitigate that?

Anthony Chen: Oh, in the beginning, especially for those who are for the very first time putting the voice on air or even doing a podcast, “Oh, I’m not so sure about this all.” “Just come here experiencing it.” And after it’s all done, the whole, “Wow. Did I do okay?” I was like, “Well, you did perfectly fine. No one noticed.” And I kind of had my own trepidation as well when I was first on the podcast as a guest and then became on the other side doing the interview. It’s just the public can’t tell. I remember my first two, I was shaking in my boots. But everyone was, “Oh, no. You did great.” “Okay. Great. Don’t let them see me sweat.”

Stone Payton: So, Bill, do you think is it something about the mechanics that you employ? Is it more about heart and mindset, your ability to kind of set people at ease?

Bill McDermott: So, I think a lot of it, for me, my background was in banking prior to being a business guy.

Stone Payton: I’m sorry.

Bill McDermott: I know. But bankers develop the ability to ask questions because they’re constantly interviewing people for loans. And so, the power is in the question. I think it’s also important, to what Anthony was saying, those questions need to be rooted in curiosity. I also think if you can figure out a way to interject humor at the beginning of an interview, humor always has a way of disarming people, making them comfortable. If you can talk about some of their accomplishments, the things that they’ve done, their successes. Anybody that I’ve found that is maybe a little bit nervous to start once you get into the conversation after about 30 seconds, maybe a minute, it’s just two people talking back and forth.

Stone Payton: Yeah. Well, it just occurred to me – and maybe it’s been accentuated by hanging out with John Ray and using this platform – in your line of work, you guys are professional facilitators. You’re not necessarily radio personalities. I guess you could be if you wanted to be. I mean, this is your skillset as a financial advisor. Right, Anthony, you have to really be good at facilitating a conversation and uncovering what folks really need and want.

Anthony Chen: Yeah. Even before that, looking back at my childhood, even on a nerdier side of things, most people, when they listen in or learn a bit more about me, they are surprised that I’m a natural introvert.

Stone Payton: What?

Anthony Chen: Yeah. I just go, “Whoa, you got a voice for me?” Getting back to your original question, how I even got into even thinking about podcasting and kind of the skillset, believe it or not, for listeners just finding out about me now, is that, I used to be what they would call a DM or Dungeon Master for Dungeons and Dragons. Who would have thought a tabletop game would have prepared oneself for being a professional, I guess, podcaster and being a facilitator. So, from that, I became a financial advisor and now doing podcasting is a surprise. Or in this case, more luck on my end than John’s luck on being successful.

Stone Payton: That seems to be a theme here.

John Ray: Yeah, absolutely.

Bill McDermott: I will jump in and say, one of the things I remember starting is John was great at giving me a structure and a framework to work with, also guiding me to the pro business tips, which are on the North Fulton Business Radio website. I think the combination of the structure and the framework, how he went about asking his questions, I think, again, really helped me get started.

Bill McDermott: And so, for someone who might be thinking about doing a show, well, it’s got a great framework. John is a great radio show host to work with. Business RadioX has the Pro Tips, which you can listen to that are on the show page. And the rest of it is up, but I think there’s a lot of resources that can help someone who is interested in getting started.

Stone Payton: Yeah. Okay. John, 500 episodes, that’s just for that show, North Fulton Business Radio. You have other shows within North Fulton Business Radio. Sometimes you have multiple guests, is that accurate? But you don’t have 500 clients. So, I mean, this must be bigger than just about you going out and getting a handful of clients. Can you speak to that a little bit, the thinking behind that? Or you’re just not very good at selling your work or what’s the deal?

John Ray: I’m good at hitting a button. No. You know what? Here’s the deal. So, we were talking about this before we came on the air. My story is similar to yours. You talked about you liked the idea so much, you bought into the company, in this case, the network. It was the same deal for me.

John Ray: I mean, you know, Mike Sammond was the guy who started this studio. And I was his sidekick. And, you know, we were having fun doing great work. And he decided, “You know, I really can’t spend the time in North Fulton that I need to spend to develop the studio.” And he said, “John, you’re going to take it over or we’re going to have to shut it down.” Well, you know, I had a decision to make, so I did the same thing.

John Ray: I mean, it worked so well for me and my brand and gave me the opportunity to network and build my basic business, my business advisory practice, that I was like, “Why not? I’ll take it over.” And I made a business out of it, right? And I’m really a professional services business development guy. I found having a mic is the most elegant, nonthreatening, easiest way to build your business if you’re in the professional services world that I think there is. And so, I got a taste of that and decided, “Hey, I’m going to get in the business of doing that and helping other people.”

Stone Payton: But in all of these cases, I think you’re probably pretty hard pressed to hear John Ray on the mic talking a lot about John Ray or Bill. It’s a little different than just having the mic. Part of it is the approach –

John Ray: The mindset. Yeah. No question. So, I mean, people that come in as guests on this show, they don’t know that I have another business. Most of them, they think I just do this show and that’s what I do, and that’s fine. And then, some of them say – which is typical in the studio – “Well, this has been such a great experience, how can I help you?” “Well, you know, here’s what we do.” And so, you create reciprocity with people in the studio that’s pretty cool.

Stone Payton: Well, it’s back to what Bill was talking about. It’s all built on a foundation of real relationship, genuine trust. You’ve chosen, and it sounds like these two gentlemen have, too, to cast a net that’s a bit wider than just the folks you’re hoping to do business with necessarily. Because you genuinely – like I try to do over in Cherokee with my little studio in Woodstock – do want to support and celebrate the local business and community leaders. And you don’t need or want 500 clients.

John Ray: Correct.

Stone Payton: Well, I’m not going to tell you who you want to work with. Who do you want to work with? I mean, I know two of them are right here.

John Ray: Two of them are right here.

Stone Payton: But how would you describe the folks you really want to work with in this capacity?

John Ray: Well, I want to answer that question, but I want to underline what you said. If you are constantly about yourself, even if you’re trying not to make it look that way, people smell that. And that’s why I think it’s so important to have a studio where you’re serving everybody, the whole market. And even the folks that will never be able to pay you back, but all they can do is say good things about you, that’s worth it.

John Ray: And so, being the voice of business in North Fulton or in Sandy Springs or Gwinnett, where Mike is, or what have you, that’s priceless. So, it’s really important to be that.

John Ray: But I’m always happy to answer your second question, which is the kind of people I love to work with. The kind of people I love to work with, are professional services people that can’t figure out how to move the needle in their business. Maybe sometimes they’ve hit a lull. They built it as far as they can build it. And, you know, they want to build it further. Or sometimes they’re doing okay, but they’d like a little more elegant, nonthreatening way to build relationships as opposed to, you know, work in the networking floors or whatever.

John Ray: And, again, this is my background is a professional services. I’m not going to tell you how many years, but I could share that with you privately. You and I would have the similar number. So, you know, I love working with professional services people. I’ve done it a long time. And I’ve never found another way to build a business that’s so elegant and has clear ROI is this way of doing it.

Stone Payton: So, this halo that John wears around town, have you guys found that you also have a little bit of that reputation, that standing within the ecosystem you’re trying to serve?

Bill McDermott: Well, some of that runs downhill, but we still aspire a lot to be more like John Ray. You know, before we leave that point that you made about relationships, my experience, first is I’ve found people have to get to know each other and like each other before they try each other.

Bill McDermott: And so, my relationship with John is we kind of knew each other, and then we found we had a lot in common, and so we started liking each other. And then, he extended the invitation and I tried it. Now, I trust it. And actually gotten to the point of, you know, try, trust, then refer. I have referred him, you know, opportunities for other people that I think would be great show hosts.

Bill McDermott: And I think the other thing happens during the show with being the show host and the guest, I get to know these people. They like me, maybe I like them. And so, those opportunities to try, trust, and then refer are the natural evolution of those relationships. And those relationships all go at different speeds and at different ways in different times. But they do follow the progression in this show, and the interviewing opportunity really gives us an opportunity to know and like people, which then leads to try and trust.

Stone Payton: Yeah. Is that consistent with your experience, Anthony? I think I know the answer is yes, but say more.

Anthony Chen: Yeah, absolutely. It also gives us an opportunity to kind of showcase that we walk the walk. We don’t just talk about, “Oh, we’re here for small business. We’re here for small business.” But, no, we’re invested in building that culture around us.

Anthony Chen: And kind of seconding not just what Bill said, but I also observed and kind of why I lean towards John and really trusting him in helping me start this whole journey of doing podcasting, because I would observe what people’s actions are as opposed to what they say. And kind of what John impresses me most was by his actions on, I think it was my first evening event at the North Fulton Chamber that we met, and here is nobody, a new guy from New York, and he gave me, like, ten minutes of his time. And at the time, I didn’t even know how big John Ray was.

Anthony Chen: And then, on top of all, here’s a guy who was always showing up almost every single Wednesday morning at the Chamber’s pro meeting. When he’s so big, I think he doesn’t even need to show up anymore. But here he is always committing, giving back to the small business community, when at the time he’s grown to the point where he really doesn’t have to kind of hang with a small fry down here in the valley of the hill. And so, when you’re really looking at John and everyone on the show and the people that he works with, I’m thinking, “Yeah. This is my tribe. I belong here.”

Stone Payton: So, let’s talk about me some more since my mic is still on. So, my day job is I own 40 percent of the Business RadioX Network, and a big part of my job really is finding other – I don’t know that we can find a John Ray, but someone like a John Ray to run studios and other communities.

Stone Payton: But also, my wife, Holly and I, we moved to Woodstock a little over a year ago. And it was interesting to compare the two different experiences because I had quite a bit of experience executing at the studio, the Atlanta Business Radio Studio. And it is a great way to meet hard to reach people, to build those relationships, to capture and distribute really authentic, compelling, relevant content. I mean, it’s a content factory, so it really does grease the skids for all of those efforts.

Stone Payton: One of the things that I loved about being involved with Atlanta Business Radio was because of this platform and the framing, it really was pretty darn easy to meet hard to reach people and get a chance to build relationships with folks that, in other contexts, you know, it might be a really long, hard road.

Stone Payton: Then, when I went out to Woodstock, the dynamic is a little different, right? So, if you are a resident of Woodstock or just driving through Woodstock and you want to have a cup of coffee with the mayor or the president of the local bank, all you got to do is ask. You don’t need a radio show to do that. But in Woodstock – and I grew up in a small town as well – we have what I call the sweet tea barrier. Those of us who have been raised in a small town, we’re all very cordial and all that, you know, “You all come over and have some sweet tea sometime,” you say that when people walk by your front porch. But we’re pretty good at keeping people at arm’s length.

Stone Payton: Where, having this platform in little Woodstock, Georgia, it goes well beyond having a cup of coffee with someone or you get past the weather and the kids really quick, and you really do get to know the person. And without having to wag your own tail very much, they get to know you and you establish a great deal of credibility.

Stone Payton: I don’t know if surprised is the right word, but one of the things that feels very good about executing on this business model and capitalizing on this platform in a community like Woodstock is it’s a way to break through that sweet tea barrier in a small town and build substantive relationships with the folks that you really want to get to know better and want to serve.

John Ray: Yeah, absolutely. Absolutely. Yeah. I mean, I think people are polite. They’re very polite. And they’ll let you in at one level. But if you want to take it to another level where you’re wanting to maybe do business, but at least try to be helpful, it helps to get to a point where you have – again, I keep using the word nonthreatening – a nonthreatening place to get to know each other. And when you have somebody on a show, you’ve given them something of tremendous value, and they appreciate that and remember that.

Stone Payton: Well, I think both of you mentioned this a little while ago. I can’t tell you how many times it’s got to be an overwhelming percentage at a time when someone will come through to one of our studios where I’m involved, and almost the first question out of their mouth is, “This was great. Thank you so much. What can I do for you?” I mean, that’s human nature. And that should be the case because we have genuinely reached out and served those folks.

Stone Payton: Okay. So, there’s luck. It’s fun. It’s good. It’s right and just and true. It checks all those boxes. Is it producing meaningful business results? Are you getting some sort of return, whether it be financial or goodwill or market? I don’t know, I’ll ask you both. I’ll start with you, Anthony. Do you feel like it’s having a positive impact on your business?

Anthony Chen: For being the financial guy here, I wouldn’t keep doing it if it wasn’t. Right there, that’s the short answer of it all. But the longer answer, absolutely, this definitely shortens the length of time in terms of building that relationship. And being the new guy here on the block three years ago coming from New York, people don’t know me from anyone else. And if I’m going to find a way to differentiate myself as being the go-to guy when it comes to family business and understanding it, what better way other than using this platform to highlight and give service to other people.

Stone Payton: If I didn’t already own 40 percent of this company, I’d write you a check, John.

John Ray: You still can any time you want to, man.

Stone Payton: All right. Bill, impact on your business, man.

Bill McDermott: Yeah. Impact, certainly in terms of building relationships, the emotional currency, certainly financial as well. And in being a former banker, I’m interested in the ROI, too. So, I will tell you, the North Fulton Business RadioX show that I do has become the linchpin of my marketing plan. And the reason it’s still –

Stone Payton: Are you recording this?

John Ray: I hope I hit the button when we started this.

Bill McDermott: I can say it again. No. The reason it has is because, first, it’s building relationships. Those relationships for me have become clients. I would say my hit rate probably for every eight guests I may have on my show, I’ll usually get a client. So, do the math, that’s maybe 12 clients a year. And so, when I look at my ROI of the cumulative effect of that business, you know, it’s hugely rewarding. So, it is a great way to build relationships, but it’s also financially rewarding as well. And it’s financially rewarding for my guests because they have the opportunity to do business together, too.

Stone Payton: John’s chest is sticking so far out over the edge of this conference table right now. Well, congratulations, man.

John Ray: Well, that’s the whole point, right? I mean, because what we tell people is it’s about hard dollar ROI. I mean, at the end of the day, you start with service. And if you serve first, you’ll create hard dollar ROI. And I think that’s what we’ve done here. And these two guys have done a tremendous job at that.

John Ray: I remember Bill asking me – I don’t know if you remember this, Bill – because you asked me, “What’s my biggest risk?” And I said, “Your biggest risk is having too much fun, and you think you’re a radio star. And you start having people on the show that really don’t help you in your business. I mean, people that feel good and maybe give you a warm feeling sometimes that you had this famous book author on your show, but they really aren’t going to help you move the needle in your business.”

Bill McDermott: And that’s a great point. I don’t remember saying that, but I am a big believer in that concept. And I think the reason for that, John was very helpful in helping me be strategic about inviting specific people.

Bill McDermott: For example, I do a fair amount of business exit planning right now, because the baby boomer generation is retiring, they’re exiting their businesses. So, the opportunity to have a show that maybe has a CPA on it that talks about taxes and the taxable impact of a business sale, having an attorney on the show that can talk about the structure of the letter of intent, the asset purchase agreement, is it a stock sale, is it an asset sale. And then, also that business owner, they’re also listening and understanding, “Okay. I haven’t thought about these things because I’ve had my head down running my business.” And so, the power of that dynamic and what’s going on is incredibly valuable.

Stone Payton: So, John, what’s next, man? You’re going to Disney World? What’s on the horizon?

John Ray: Dr. Ray always wants to go to Disney World, my wife. She always wants to go to Disney World, that’s for sure. Well, you know what? We can’t look ahead. I can’t look ahead without looking back first and just saying thank you. So, we talked about Mike Sammond – Mike, I love you. You’re the guy that kind of got everything going here. And we got hooked up somehow, I don’t remember how, but we got hooked up and we had a great relationship. And then, you abandoned me, and so I had to do something. I’m just kidding.

John Ray: But he wanted to spend 100 percent of his time in Gwinnett, and he’s done fantastic job in Gwinnett. But he’s the one that planted the flag here, and so I just got to come along for the ride for a couple of years and then take it over from there.

John Ray: But then, to the network, Lee, you, Stone, Abbe, you all just been tremendous support. And, you know, we couldn’t have gotten this far without you, and that’s for sure. And then, I’ve got a great team behind me. See, everybody sees John Ray, but I’ve got a fantastic team. So, Arlia, Mildred, Angi, Heather, you all do fantastic work. John couldn’t do it without you. Thank you. I appreciate you. So, I have to say, I have to look back before we look forward.

Stone Payton: Fair enough. Well, it’s absolutely been our pleasure to be a part of this. And I hope it’ll just continue to grow. And I look forward to watching your stories unfold, Bill and Anthony. I can’t tell you how rewarding it is to watch what you guys are doing to flourish and help you build your own business, and we get to come along for the ride with the great work these guys are doing.

John Ray: That’s right. And that’s the other thing I have to say, is, without clients like Anthony, Bill, I could go on and on, Roger Lusby, Frazier & Deeter, Mike Blake, Brady Ware, Dr. Jim Morrow, Stuart Oberman, Patrick O’Rourke, Dental Business Radio. I mean, I could go –

Stone Payton: Maybe he does have 500. Wow. You just rattled those off.

John Ray: Yeah. And the great folks at R3 Continuum in Minneapolis, that are just delights to work with. They’re the ones that create opportunity for us to grow and expand because of the business they do with us and it’s just a delight to work with them. I’m blessed, man. I can’t complain. I wake up every morning and I’m excited.

Stone Payton: As you should be. Well, hey, I didn’t tell you everything I know, but I don’t want to wrap before we make sure that our listeners know how to reach out and have a conversation with you guys, if they’d like to speak with you or someone on your team. So, I’ll start with you, Anthony. Whatever you think is appropriate, LinkedIn, email, phone number, that kind of thing, what’s the best way for someone to reach out and connect with you, man?

Anthony Chen: Yeah. Definitely. Either my email or LinkedIn. It’s simply just my full name, Anthony Chen. The last name is spelled C-H-E-N. Or you can reach me at my email, which is also my full name, just anthonychen@lfnllc.com.

Stone Payton: Well, thanks so much for coming in and sharing your story, man. It’s a delight to see you in person again. And I’m already loving hearing your show, but it’s fun to catch up and have you join us and join us in celebrating John’s 500th. I just don’t have that work ethic, so it’s just a little bit beyond me, but maybe one of these days. All right. Bill, let’s leave them with some coordinates. What’s the best way to reach out to you, man?

Bill McDermott: Yeah. Call me at 770-597-3136. You can also hit me on my email, which is bill@theprofitabilitycoach.net. My website is theprofitabilitycoach.net. And LinkedIn, I’m Bill Jay McDermott. So, a bunch of ways.

John Ray: Terrific. Wow. And, Stone, for the folks over in Cherokee that might be listening, tell them how they can get in touch with you, buddy. We got to let you shout that out.

Stone Payton: All right. Well, you can have a peek at a little bit of our work at cherokeebusinessradio.com. We’re very excited about a new program that we have that’s enabling us to provide more programming for some of these underserved populations, veterans, minorities, nonprofits, and youth. It’s called Main Street Warriors program. And so, go check us out at mainstreetwarriors.org. And, yeah, text me, give me a call. Come and have a beer with me under the elm tree behind Reformation, my direct line is 770-335-2050. Or you can reach me at stone – that’s S-T-O-N-E – @businessradiox.com.

John Ray: Stone Payton with Business RadioX and Cherokee Business Radio, Anthony Chen with Lighthouse Financial and Family Business Radio, and Bill McDermott, the host of ProfitSense and The Profitability Coach, thanks to all of you for joining me today and honoring me with your presence to celebrate. This has been the best way I could think to celebrate.

Stone Payton: My pleasure, man.

Bill McDermott: Great, John. Thank you.

Anthony Chen: Thank you.

John Ray: Thanks to each of you. Hey, folks, just speaking of celebrating something, if you are looking for a great team building event – and, for me, that involves one that does not involve broken ankles and mosquito bites, okay? – I’m referring you to a&sculinaryconcepts.com. So, yeah, they’re an award winning culinary studio and they do corporate catering. But Executive Chef Andrew Traub has developed a team building activity in his culinary studio that is fantastic. So, if you’re looking for something unique for your team, go to a&sculinaryconcepts.com to learn more. Or just pick up the phone and call Andrew, 678-336-9196 and tell him that we sent you.

John Ray: And, folks, just a quick reminder that we are at show number 500, but we’re heading to 1,000, that’s our next stop. And we have only gotten this far because of your support. And if you would do me a favor and share the show, like you’ve always done. So, if you’ve heard something here on this show that makes you think, “Hey, I want to share that with somebody,” please do that. And do that for any of our shows. We are here to celebrate business, as you’ve heard. We’re the voice of business in North Fulton, and we want to celebrate the great work of business leaders like Bill, like Anthony, like Stone. That’s what we’re all about here on North Fulton Business Radio.

John Ray: So, for my guests, Stone Payton, Anthony Chen, and Bill McDermott, I’m John Ray. Join us next time here on North Fulton Business Radio.

 

 

Tagged With: Anthony Chen, b2b podcasting, Bill McDermott, Family Business Radio, John Ray, Lighthouse Financial Network, North Fulton Business Radio, podcasting, Price and Value Journey, ProfitSense with Bill McDermott, ray business advisors, Stone Payton, The Price and Value Journey, The Profitability Coach

LIVE from RISKWORLD 2022: Shari Paul, Alliant

June 1, 2022 by John Ray

Alliant
Minneapolis St. Paul Studio
LIVE from RISKWORLD 2022: Shari Paul, Alliant
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LIVE from RISKWORLD 2022: Shari Paul, Alliant

Shari Paul, First Vice President for Alliant, heads all of Alliant’s digital media and sat down with host Jamie Gassmann in the R3 Continuum booth at RISKWORLD 2022. They discussed the value of social media in the insurance industry, the multiple podcasts Alliant has, advice for effectively using social media, podcasting, and more.

Workplace MVP is underwritten and presented by R3 Continuum and produced by the Minneapolis-St.Paul Studio of Business RadioX®.

This show was originally broadcast from the RIMS 2022 RISKWORLD Conference held at the Moscone Center in San Francisco, California.

Shari Paul, First Vice President, Sr. Marketing Manager, Alliant

Shari Paul, First Vice President, Sr. Marketing Manager, Alliant

Shari Paul is First Vice President and Senior Marketing Manager for Alliant Insurance Services. Shari is a data-driven marketing and digital media communications professional with over 20 years of experience within a variety of industries focused on customer acquisition, satisfaction, and retention.

Alliant Insurance Services is among the largest and fastest-growing insurance brokerage and consulting firms in the United States. Fueled by entrepreneurialism and driven by results, Alliant operates on the belief that more is possible and expectations are meant to be exceeded.

Their clients and partners have profound confidence in them to deliver in all market climates through the design and delivery of innovative solutions and services across a broad range of industry verticals.

Alliant’s people stand as the backbone of the organization. They proudly employ a team of diverse, driven, and exceptional people and invest heavily in their success, giving our brokerage and consulting teams the freedom and resources they need to help their clients grow their businesses to remarkable heights. The result is a dynamic team of professionals who consistently perform at the highest level while caring and giving back to causes that impact their communities and the world at large.

Alliant is built on teamwork and collaboration, a philosophy that has guided its growth and evolution for almost 100 years. They rise together to meet challenges, think together to drive innovation, and thrive together in business and in the diverse communities where they operate.

As one of the top 10 largest insurance brokerage firms in the U.S., Alliant combines the power and breadth of big-company resources with a hyper-personalized approach that puts your interests above everything else.

Their culture of entrepreneurialism, collaboration, and innovation gives them the independence and accountability to create solutions that uniquely match your needs. Because when people come first, more is possible.

Company website | Company LinkedIn | Shari Paul LinkedIn

About Workplace MVP

Every day, around the world, organizations of all sizes face disruptive events and situations. Within those workplaces are everyday heroes in human resources, risk management, security, business continuity, and the C-suite. They don’t call themselves heroes though. On the contrary, they simply show up every day, laboring for the well-being of employees in their care, readying the workplace for and planning responses to disruption. This show, Workplace MVP, confers on these heroes the designation they deserve, Workplace MVP (Most Valuable Professionals), and gives them the forum to tell their story. As you hear their experiences, you will learn first-hand, real-life approaches to readying the workplace, responses to crisis situations, and overcoming challenges of disruption. Visit our show archive here.

Workplace MVP Host Jamie Gassmann

Jamie Gassmann, Host, “Workplace MVP”

In addition to serving as the host to the Workplace MVP podcast, Jamie Gassmann is the Director of Marketing at R3 Continuum (R3c). Collectively, she has more than fourteen years of marketing experience. Across her tenure, she has experience working in and with various industries including banking, real estate, retail, crisis management, insurance, business continuity, and more. She holds a Bachelor of Science Degree in Mass Communications with special interest in Advertising and Public Relations and a Master of Business Administration from Paseka School of Business, Minnesota State University.

R3 Continuum

R3 Continuum is a global leader in workplace behavioral health and security solutions. R3c helps ensure the psychological and physical safety of organizations and their people in today’s ever-changing and often unpredictable world. Through their continuum of tailored solutions, including evaluations, crisis response, executive optimization, protective services, and more, they help organizations maintain and cultivate a workplace of wellbeing so that their people can thrive. Learn more about R3c at www.r3c.com.

Company website | LinkedIn | Facebook | Twitter

TRANSCRIPT

Intro: [00:00:02] Broadcasting Live from RISKWORLD 2022 at the Moscone Center in San Francisco, it’s time for Workplace MVP. Brought to you by R3 Continuum, a global leader in helping workplaces thrive during disruptive times. Now, here’s your host.

Jamie Gassmann: [00:00:21] Hi, everyone. Jamie Gassmann here, your host of Workplace MVP, coming to you from RISKWORLD 2022. And with me is Shari Paul. Hi, Shari.

Shari Paul: [00:00:32] Hello.

Jamie Gassmann: [00:00:33] And welcome to the episode. Give me a little background of your role and who you’re with.

Shari Paul: [00:00:38] I am here with Alliant Insurance. We are one of the largest brokers in North America. And I do all of the digital marketing, digital media for the company.

Jamie Gassmann: [00:00:52] Wonderful. And I know you have a very specific topic. I think you guys even have your own podcast. What’s the name of your podcast?

Shari Paul: [00:00:58] We do. We have quite a few podcasts actually, because we have so many different specialties that there is – my gosh – The Financial R&R with Ron and Ryan. That’s one of the most popular ones. We’ve got Digging In with our agribusiness team. And then, just a blanket Alliant specialty podcast.

Jamie Gassmann: [00:01:23] Yeah, kind of covers a whole-.

Shari Paul: [00:01:25] Yes.

Jamie Gassmann: [00:01:25] … kind of-

Shari Paul: [00:01:25] Covers gamut.

Jamie Gassmann: [00:01:26] … gamut of different topics and area of conversations around the industry. And I know one of the things that we were talking about before we jumped on our mics mix was about the power of social media in this industry. So, what are some of your thoughts around that?

Shari Paul: [00:01:42] Absolutely. You know, what’s interesting about the insurance industry is that it’s not very social media — I don’t want to say savvy, but there — it’s hard to get someone on board with doing the social media or seeing the ROI or seeing the value in it. And what we discovered with the pandemic is that there was a lot of opportunities with doing podcasts, with doing the webinars, with doing different type of digital media and digital experiences that worked out phenomenally. So, that’s-

Jamie Gassmann: [00:02:18] Yeah. So, it’s almost like creating an ecosystem from your organization, basically, that extends out of just the in-person opportunities like a conference because, obviously, the last couple of years, it wasn’t as readily available.

Shari Paul: [00:02:31] Right.

Jamie Gassmann: [00:02:31] And you know, virtually, it’s tough to network on a conference virtually.

Shari Paul: [00:02:36] It is.

Jamie Gassmann: [00:02:36] It’s what I’ve found. So, talk to me about, like if somebody was really wanting to put together kind of — from a social media perspective, kind of a program and promoting that internally, how could they build that case internally to kind of get that kind of moving through the ranks?

Shari Paul: [00:02:50] Yeah. What’s great is to find your cheerleaders, right? To find those evangelists of social media. And we have quite a few that have gone out and actually started their own blogs, they post on social media, LinkedIn, Twitter, Instagram almost daily. And from that, what we have found, actually, is we’re getting a lot of press attention. So, we have gotten quite a few journalists reach out to us based on the topics that we’ve been putting out to do interviews. So, it’s actually been phenomenal.

Jamie Gassmann: [00:03:25] Yeah. So, it’s like almost like finding those thought leaders that are willing to present themselves as that in a very public way?

Shari Paul: [00:03:32] Right. I mean, you put a thought leadership piece out or, you know, an article or something like that, or press release, and it’s one dimensional. So, you don’t really get to go into the different thoughts or, you know, it’s just that at that one time. But when you’ve got a lot of people on talking about what’s going on, you get a lot more, I think, bang for the buck there.

Jamie Gassmann: [00:03:56] Yeah, absolutely. And like staying really current with industry trends, and things that you’re seeing and you know, people that might be looking they’re looking for something right now, you know.

Shari Paul: [00:04:05] Absolutely.

Jamie Gassmann: [00:04:05] Not that happened four years ago. They want to know what’s the current world. So, if you’ve got like somebody who maybe is a little hesitant in your organization, but, you know they’re brilliant, you know, what are some of the tactics you’ve used to convince them to get behind your microphone?

Shari Paul: [00:04:20] Constantly asking. Constantly, “Come on, I know you can do it. I know you can do it.” Yes, we’ve had a few that are reluctant, but once you get them going, and they get that first podcast under their belt, then they understand that it’s easy.

Jamie Gassmann: [00:04:35] Yeah. Once they get the taste of that media, right? And the attention.

Shari Paul: [00:04:40] Yeah.

Jamie Gassmann: [00:04:40] Just like all of us, right? We can, like, thrive on that in a way.

Shari Paul: [00:04:45] Absolutely.

Jamie Gassmann: [00:04:45] So, if there was one like leaving, you know, idea or advice or concept you wanted to leave on this episode for anybody that might be listening post-show, what would that be?

Shari Paul: [00:04:57] Just do it. Jump in and do it. You know, you don’t have to worry about equipment. There’s a million different ways to do it. There is lots of, you know, mics and things that you — I mean, we do ours on Zoom, you know. So, we do produce them afterwards. But, you know, just get in there and do it. There are so many topics and so many news items that just, you know, hit the airways, that you’ve got to get something out there quick, and having someone sit down and write something or try to respond to it, it’s not as – it just doesn’t work as well as doing a podcast or or a social media feed.

Jamie Gassmann: [00:05:39] Yeah, wonderful. Well, it’s been great to have you on an episode.

Shari Paul: [00:05:42] Thank you so much.

Jamie Gassmann: [00:05:43] Yes. Thank you so much for joining us. And if somebody wanted to get a hold of you to get more information from you, how can they reach you?

Shari Paul: [00:05:50] www.alliant.com or you can give me an email at shari.paul@alliant.com.

Jamie Gassmann: [00:05:59] Wonderful. Thanks again so much for joining us.

Shari Paul: [00:06:06] Thank you.

Outro: [00:06:06] Thank you for joining us on Workplace MVP. R3 Continuum is a proud sponsor of this show and is delighted to celebrate most valuable professionals who work diligently to secure safe workplaces where employees can thrive.

 

 

Tagged With: Alliant Insurance Services, insurance brokerage, Jamie Gassmann, podcasting, R3 Continuum, RIMS, Risk Management, RISKWORLD 2022, Shari Paul, Social Media, Workplace MVP

Ben Albert, Balbert Marketing

May 20, 2022 by John Ray

Ben Albert
Business Leaders Radio
Ben Albert, Balbert Marketing
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Ben Albert

Ben Albert, Balbert Marketing

Ben Albert, CEO of Balbert Marketing, was the guest on this episode of Business Leaders Radio. Ben talked with host John Ray about his tough childhood, the shift that helped him find his passion in marketing, and how he built his business through podcasts. He also shared his philosophy about podcasting as a marketing tool, his services at Balbert Marketing, who he likes to work with, marketing as a commodity, and much more.

Business Leaders Radio is produced and broadcast by the North Fulton Studio of Business RadioX® in Atlanta.

Balbert Marketing, LLC

Balbert Marketing was founded by Ben Albert and provides a full range of marketing services, including websites, SEO, social media marketing, copywriting, direct mail, and video. They also offer marketing consultation.

Your online presence is vital to your business, and Balbert makes sure you are represented at your best. They work will businesses with growth potential.

Another part of Balbert Marketing is Real Business Connections, a network of Podcasts, Real Conversations With Extraordinary Business People. They are on a mission to move the needle on 1 million careers one conversation at a time.

Company website | LinkedIn

Ben Albert, Founder and CEO, Balbert Marketing, LLC

Ben Albert, Founder and CEO, Balbert Marketing, LLC

When Covid hit, Ben was furloughed from work. He found himself down and out, staring at an empty handle of Jim Bean Whiskey. He was unemployed, depressed, and felt unworthy.

Hesitantly, he opened this very laptop he is typing this bio on right now and started reaching out to strangers on Linkedin. This spearheaded his entrepreneurial journey. 

The rest is history. 

Now Ben hosts a network of 5 podcasts called “Real Business Connections,” runs a massively successful marketing firm, Balbert Marketing, and has replaced his sales executive income in just over a year. Ben found his way.

You can do all this too!

It lights Ben up to help people, just like you, find YOUR way. Ben loves to help businesspeople find the essence of who THEY are and empower them and their companies to make their mark in this world. None of us deserve to feel small, unworthy, or invisible.

This is why Ben chose a career in marketing. Ben has found in marketing. He has a unique opportunity to empower business people to reach the RIGHT community, the RIGHT clients, and the RIGHT partners, who share the same beliefs and values as YOU. So you can scale above your highest potential, in turn, filling up your pockets AND your soul.

LinkedIn

Questions and Topics

  • How you got into your work
  • Learning through Podcasts
  • Podcasts as a business development tool
  • Marketing as a commodity
  • The role of a website
  • Who you work with

Business Leaders Radio is hosted by John Ray and produced virtually from the North Fulton studio of Business RadioX® in Alpharetta.  The show can be found on all the major podcast apps and a full archive can be found here.

Tagged With: b2b podcasting, Balbert Marketing, Ben Albert, Business Leaders Radio, John Ray, marketing, podcasting, Real Business Connections

Tim Nun – Complete Game Broadcasting

July 5, 2021 by Rose

North Georgia Business Radio
North Georgia Business Radio
Tim Nun - Complete Game Broadcasting
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Tim Nun - Complete Game Broadcasting

What does taking care of yourself, reading a good book, and broadcasting have in common? While not directly related, they are all important!

  1. The most productive people are the ones who make their self-care a priority — mentally, physically, fiscally, and spiritually!
  2. Books to read — “The RichLife” by Beau Henderson, “Emotionally Healthy Spirituality” by Peter Scazzero, “What To Say When You Talk To Yourself” by Dr. Shad Helmstetter, “The Go-Giver” by Bob Burg, and “The War of Art” by Steven Pressfield.

Complete Game Broadcasting has been helping launch careers in sports broadcasting since 2008. 

Complete Game Broadcasting is a post-secondary broadcasting school for:

  • High School graduates
  • Veterans who want to use the GI Bill to pursue a career in broadcasting
  • Women and men with college degrees working in entry-level positions that aren’t the right fit. (Exactly what Tim was going through in 1989!)
  • Women and men over 30 who are settled in a career but would like to gradually work their way into sports broadcasting.
  • Women and men who did not go to college (Sports broadcasting is one of the rare industries that accommodates people in this category. Bob Costas never got his college degree!)

The school portion is a nine-week certificate program in TV/Radio Broadcasting. In addition, the studio is available for podcasting rental time and green room videos for company advertising.

 

You can learn more at https://www.completegamestudio.com/

To contact Tim Nun directly: Tim@completegamestudio.com

 

Connect with Tim and Complete Game Broadcasting:

Facebook: https://www.facebook.com/Atlantas-Sports-Broadcasting-School-Complete-Game-Broadcasting-120504384669145/

Instagram: https://instagram.com/completegamebroadcasting 

Address: 1301 Hightower Trail, Suite 250, Sandy Springs Ga 30350

Phone: 770-262-1564

 

Tagged With: Broadcasting Education, Complete Game Broadcasting, North Ga Business Radio X, podcasting, Tim Nun

Regina Revazova with Open Conversation E24

June 10, 2021 by Karen

Regina-Revazova-with-Open-Conversation-E24-feature
Phoenix Business Radio
Regina Revazova with Open Conversation E24
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Regina Revazova with Open Conversation E24

Open-Conversation-logo

Regina-Revazova-Phoenix-Business-RadioXOpen Conversation was created in 2017 as a branded podcast producer and a voiceover service provider. We deliver top quality editorial and corporate podcasts in a variety of forms and across a range of genres from our base in Phoenix, Arizona.

We take a flexible approach to partnerships and strive to make shows that represent diversity of ideas, communities and interests.

Founder and Executive Producer Regina Revazova was previously a technical director, producer and a broadcast journalist at NPR and BBC networks.

Follow Open Conversation on LinkedIn, Facebook, Twitter and Instagram.

About Arizona Good Business

What is good business? What are local businesses doing to build a better Arizona?

Join Arizona Good Business to hear from local companies who are:

  • Centering purpose at the forefront of business
  • Creating social well-being for the community
  • Prioritizing sustainability and positive environmental practices
  • Growing strong company cultures through building authentic teams
  • Ensuring diversity, equity, and inclusion are involved in all business decisions

Arizona Good Business features local business leaders that are redefining what it means to do good business.

About Your Host

Thomas-BarrThomas Barr is the Executive Director for Local First Arizona, the largest coalition of local businesses in North America. He advocates for a strong local business community that contributes to building vibrancy, equity, and prosperity across the state. A proud Arizona native and graduate of Arizona State University, Thomas leads the business coalition of Local First Arizona by advocating for the economic and cultural benefits provided by building strong local economies.

Thomas steers the strategic direction of LFA’s major programs and initiatives as well as the engagement of over 3000 businesses across Arizona. As Executive Director, Thomas guides a team of statewide senior directors overseeing the execution of LFA’s communication strategy, major initiatives and key partnerships, as well as the collaboration of over 30 staff implementing work in entrepreneurship programs, small business advocacy, local food initiatives, sustainability, urban development and community building. He frequently speaks to groups locally and nationally, presenting the impact of Local First Arizona and the importance of local economy work in building prosperity.

Outside of Local First Arizona, Thomas has participated in volunteering his time to many causes and organizations throughout the Valley including Young Nonprofit Professionals – Phoenix, Equality Arizona, Alliance of Arizona Nonprofits, Arizona Commission on the Arts, Heritage Square Foundation and Phoenix Legal Action Network. Additionally, Thomas is a 2018 Phoenix Magazine 40 Under 40 honoree, alumni of Arizona Leading for Change, and current participant in Valley Leadership Institute’s 40th cohort.

Connect with Thomas on LinkedIn and Twitter.

LFA-Logo

Local First AZ

Local First Arizona is a nonprofit organization that celebrates independent, locally owned businesses. We support, promote and advocate for a strong local business community and raise public awareness of the economic and cultural benefits provided by strong local economies. Local businesses contribute to a sustainable economy for Arizona and build vibrant communities we’re all proud to call home.

Tagged With: audio storytelling, podcast production, podcasting, studio, video

Annemarie Cross, Podcasting With Purpose

March 18, 2021 by John Ray

Annemarie Cross
Business Leaders Radio
Annemarie Cross, Podcasting With Purpose
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Podcasting With Purpose

Annemarie Cross, Podcasting With Purpose

Recognized as “The Podcast Queen,” Annemarie Cross joined host John Ray to discuss how to know you’re NOT ready to launch a podcast, using a podcast to build recognition as a trusted authority, developing leads and clients from a podcast, and much more. “Business Leaders Radio” is produced virtually from the Business RadioX® studios in Atlanta.

Podcasting With Purpose

Podcasting With Purpose specializes in helping service-based businesses (specifically coaches and consultants) build their reach, their reputation (as a trusted authority) and their revenue with their thought leader podcast. With their signature program: 90-Day ‘Idea to Launch’ Your Podcast, clients are guided and supported step by step in launching a podcast that enables them to nurture listeners into leads, enquiries and ultimately paying customers from their very first episode.

Annemarie Cross, Founder, Podcasting With Purpose

CEO and Founder of Industry Thought Leader Academy, Annemarie Cross is a Personal Branding Strategist and Business Coach, Speaker, Author, and Host of the Internationally syndicated award-winning podcast – The Ambitious Entrepreneur Show.

Recently cited as one of the Top 20 Business Coaches in Melbourne – Australia, Annemarie works with ambitious entrepreneurs, executives, consultants, and coaches helping them create compelling message and program offerings so they can build their reach, reputation as a Trusted Authority, and their revenue.

Legendary among Annemarie’s diverse client base are executives securing elusive interviews, fast-tracking job offers, and maximizing salaries for their dream jobs, with one client reporting a 70% boost to his salary—a direct result he cites through working with Annemarie.

Another one of Annemarie’s clients – an entrepreneur, doubled her income (for the entire prior year) in just four months after implementing key steps that Annemarie teaches on how to transform hours-for-dollars coaching and consulting into lucrative information products and packages through her Core Business Foundations Program.

Annemarie is also the Founder of The Ambitious Entrepreneur Podcast Network and author of: Industry Thought Leader: How to go from Invisible to Influential (and profitable) with a Podcast.

Dubbed ‘The Podcasting Queen’ Annemarie is an award-winning podcast host, and is recognised as a pioneer in the podcasting space having started her first co-hosted podcast in 2008.

Over the last 12 years she has interviewed thousands of guests, won multiple awards in both podcasting and personal branding, has been listed among the Top Podcast Lists for Entrepreneurs and small business worldwide, with her podcasts being syndicated on both National and International Radio.

As a Personal Brand, Business & Podcast Strategist she continues to work with businesses who feel like the world’s best kept secret. She helps them cut through the noise, build their reach and their reputation as an Authority, as well as their revenue as they begin to nurture listeners into leads, enquiries and ultimately paying clients from their very first episode.

Company website | LinkedIn | Facebook | Twitter

Note:  As she mentioned on the show, Annemarie has a new Podcasting Masterclass starting in April 2021 To find out more and to register, go to https://podcastingwithpurpose.com/masterclass/.

Questions/Topics Discussed in this Show

  • Key indicators you’re NOT yet ready to launch a podcast – yet, and what you should focus on FIRST
  • 3 common things most businesses become fixated on when starting their podcast – and why they shouldn’t if they want their podcast to generate real ROI
  • Key Podcasting Principles for service-based businesses to optimize their chances of building their reach, their reputation as a trusted authority, and their revenue
  • The Podcast Positioning Quadrant and what you need to have in place to position yourself as a trusted authority in your industry
  • The one simple (yet powerful) unknown tactic that’ll enable you to nurture listeners into leads, enquiries, and ultimately customers from your very first episode.

“Business Leaders Radio” is hosted by John Ray and produced virtually from the North Fulton studio of Business RadioX® in Alpharetta.  The show can be found on all the major podcast apps by searching “Business Leaders Radio.”

Renasant Bank has humble roots, starting in 1904 as a $100,000 bank in a Lee County, Mississippi, bakery. Since then, Renasant has grown to become one of the Southeast’s strongest financial institutions with over $13 billion in assets and more than 190 banking, lending, wealth management and financial services offices in Mississippi, Alabama, Tennessee, Georgia and Florida. All of Renasant’s success stems from each of their banker’s commitment to investing in their communities as a way of better understanding the people they serve. At Renasant Bank, they understand you because they work and live alongside you every day.

Tagged With: Annemarie Cross, business coach, personal branding, podcasting, Podcasting Queen, Podcasting With Purpose, trusted authority

Decision Vision Episode 100: Should I Start a Podcast? – An Interview with David Sparks, Sparky Media

January 21, 2021 by John Ray

should I start a podcast?
Decision Vision
Decision Vision Episode 100: Should I Start a Podcast? - An Interview with David Sparks, Sparky Media
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Decision Vision Episode 100:  Should I Start a Podcast? – An Interview with David Sparks, Sparky Media

“Should I start a podcast?” is a great question to be asked of someone who publishes not just one, but three different shows. David Sparks of Sparky Media joins host Mike Blake to discuss the “whys” behind his podcasts, how he balances his law practice with his podcast activity, and much more. “Decision Vision” is presented by Brady Ware & Company.

David Sparks

David Sparks is a nerd who podcasts about getting more out of your Apple Technology, Automating your life, and getting more focused. David also publishes MacSparky.com where he writes about finding the best tools, hardware, and workflows for using Apple products to get work done. David’s favorite thing to do is build the MacSparky Field Guides. When not doing all that stuff, David practices a bit of law.

Mike Blake, Brady Ware & Company

Mike Blake, Host of the “Decision Vision” podcast series

Michael Blake is the host of the “Decision Vision” podcast series and a Director of Brady Ware & Company. Mike specializes in the valuation of intellectual property-driven firms, such as software firms, aerospace firms, and professional services firms, most frequently in the capacity as a transaction advisor, helping clients obtain great outcomes from complex transaction opportunities. He is also a specialist in the appraisal of intellectual properties as stand-alone assets, such as software, trade secrets, and patents.

Mike has been a full-time business appraiser for 13 years with public accounting firms, boutique business appraisal firms, and an owner of his own firm. Prior to that, he spent 8 years in venture capital and investment banking, including transactions in the U.S., Israel, Russia, Ukraine, and Belarus.

Brady Ware & Company

Brady Ware & Company is a regional full-service accounting and advisory firm which helps businesses and entrepreneurs make visions a reality. Brady Ware services clients nationally from its offices in Alpharetta, GA; Columbus and Dayton, OH; and Richmond, IN. The firm is growth-minded, committed to the regions in which they operate, and most importantly, they make significant investments in their people and service offerings to meet the changing financial needs of those they are privileged to serve. The firm is dedicated to providing results that make a difference for its clients.

Decision Vision Podcast Series

“Decision Vision” is a podcast covering topics and issues facing small business owners and connecting them with solutions from leading experts. This series is presented by Brady Ware & Company. If you are a decision-maker for a small business, we’d love to hear from you. Contact us at decisionvision@bradyware.com and make sure to listen to every Thursday to the “Decision Vision” podcast.

Past episodes of “Decision Vision” can be found at decisionvisionpodcast.com. “Decision Vision” is produced and broadcast by the North Fulton studio of Business RadioX®.

Visit Brady Ware & Company on social media:

LinkedIn:  https://www.linkedin.com/company/brady-ware/

Facebook: https://www.facebook.com/bradywareCPAs/

Twitter: https://twitter.com/BradyWare

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TRANSCRIPT

Intro: [00:00:01] Welcome to Decision Vision, a podcast series focusing on critical business decisions. Brought to you by Brady Ware & Company. Brady Ware is a regional, full service accounting and advisory firm that helps businesses and entrepreneurs make visions a reality.

Mike Blake: [00:00:21] Welcome to Decision Vision, a podcast giving you, the listener, clear vision to make great decisions. In each episode, we discuss the process of decision making on a different topic from the business owners’ or executives’ perspective. We aren’t necessarily telling you what to do, but we can put you in a position to make an informed decision on your own and understand when you might need help along the way.

Mike Blake: [00:00:41] My name is Mike Blake, and I’m your host for today’s program. I’m a director at Brady Ware & Company, a full service accounting firm based in Dayton, Ohio, with offices in Dayton; Columbus, Ohio; Richmond, Indiana; and Alpharetta, Georgia. Brady Ware is sponsoring this podcast, which is being recorded in Atlanta per social distancing protocols. If you like this podcast, please subscribe on your favorite podcast aggregator and please consider leaving a review of the podcast as well.

Mike Blake: [00:01:07] So, today is a bellwether show. Today, we are recording show number 100, and I can’t believe that we’ve gotten this far. But we’ve had some fascinating conversations, some wonderful guests. And, frankly, I’ve learned so much, not just about the topics, but about the guests too. Some of these guests are people that I’ve known for a long time, but I’ve never quite had these same kinds of conversations as we’ve had with the podcast. And based on the listener support, it sounds like you guys seem to think that this is useful, too, and that’s very gratifying.

Mike Blake: [00:01:43] So, you know, given that most podcasts don’t make it past episode six or seven, and the last podcast I did, Startup Lounge, made it to, I think, 42 or 43, I don’t mind telling you that I’m really proud of reaching this milestone. And I’m so thankful, as I’ve said many times but it never gets old, to you, the listeners, for supporting this; and and for my firm, Brady Ware, for supporting this; and, you know, the team we have with John Ray at Business RadioX and our marketing team; and the guests who’ve been wanting to come on and be very open, be very vulnerable, be very frank. I’m sort of the lead guy on this, but it’s very much a team effort, and I can’t thank you enough.

Mike Blake: [00:02:29] So, my present, if you will, to you, is, I think, a really fascinating topic and a very intriguing guest. So, today’s topic is, Should I have a podcast? And I think this is pretty apropos because I’m asked a lot like, “Why do you do the podcast? It seems like it’s a lot of work. And I’m glad you do it. We enjoy it. But why do you do it? What do you get out of it?” And, you know, being in the professional services world, I’m asked a lot – I’m asked frequently, you know, do you get business out of it? And that’s a very complicated question.

Mike Blake: [00:03:07] I can answer very directly. You know, do I put out a podcast and then I receive five emails from people that need a business appraisal? The answer is no. On the other hand, does putting out knowledge and contributing something, contributing a different voice to the internet and to the podcasting sphere, does that create brand? Does that create a way for people who’ve heard about me or about the firm from some other place to then sort of check us out and see, literally, if they like what they hear? I do think that that has an impact. But I don’t think you should believe me or take my word for it necessarily.

Mike Blake: [00:03:46] We have a very special guest that I’ve been looking forward to this podcast I don’t think like any other. And that podcast is David Sparks, who I “know him” from the Mac Power Users podcast. And I’m going to talk about my relationship with that in a minute because it sort of sets a table. About five or six years ago, I went into becoming a sole practitioner. I did the same thing I think David did, you know, decided, “Look, I’m not going to work in an institution anymore.” And I spent most of my professional life in the IBM PC world. But what had happened about two days after I hung up my sole proprietor shingle, every computer in our house just decided it was just going to stop working.

Mike Blake: [00:04:36] And here I am. I’m on my own. I’m stressed out. I have clients. I’m trying to build a company. I’m building a website. You know, every day a new page is being built. And all of a sudden, I’m having to do tech support on my wife’s computer and my two sons computers, and even mine was acting up. And so, what I did that day or the next day is, I backed everything up that I could. I took all those computers away and we went to the Apple store and we replaced every single device, except our phones, but every single computer with an Apple Mac. And I had not been a Mac user since college. Having moved into finance, Mac and finance don’t work all that well together. And so, we sort of nudged over into the PC area. But that had cost me so much time and so much in terms of nervous mental energy that I just didn’t know – you know, it just was unsustainable. But I remember no machine is perfect, but Macs just simply worked. And you just didn’t have to worry about that stuff. And so, we migrated over to Macs. But the last Mac operating system I had used, I think was System 7, it might have been System 8.

Mike Blake: [00:05:51] And so, you know, how am I gonna learn how to do all this? And I happened upon the Mac Power Users podcast. And back then, they’re in the 300s of episodes. And, you know, listening to that podcast was helpful, not just because they really were excellent in getting me up to speed in how to use a Mac and integrate it into business. But it’s also a sneaky, good business podcast for the sole practitioner. You know, David is a sole practitioner. I think at the time his co-host, Katie Floyd, was also a sole practitioner. And they talked about the things that were sort of day-to-day in my life that I was addressing. It happened to be with the technology platform that I had just converted to.

Mike Blake: [00:06:36] And so, you know, they became sort of my informal mentors. And I frankly do not think that my business would have been as successful as it had been and that transition would haven’t been as successful as it had been had I not had access to that podcast. So, you know, when I decided I want to do a podcast about podcasts, there’s really only one person I wanted to get on the show. And I’m so glad that David agreed to come on and talk to us. So, that’s my background of why I wanted David on.

Mike Blake: [00:07:12] Let me introduce him, because he’s really a fascinating guy. You know, he’s an Orange County, California business attorney and considers himself a geek. I think he wears that badge with honor. He’s a podcaster – as we will talk about – blogger and author who writes about finding the best tools, hardware, and workflows for using Apple products to get work done. He writes for Macworld magazine and speaks about technology. David has been a business litigation and non-litigation attorney for 27 years, his firm’s name is Sparks Law. And is as comfortable working with multi-million dollar firms as he is with a few guys and a laptop – that’s California for you.

Mike Blake: [00:07:49] One of the superpowers is using technology to secure the best outcomes for his clients. David helps clients negotiate and document agreements, catch and solve little problems before they become big problems, and generally helps his clients succeed. As I mentioned, David is also a co-host of the Mac Power Users podcast. He also is co-host of the podcast called Focused and also, I think, Automators. He publishes a business daily blog at macsparky.com. David has also published and continues to publish Apple device specific field guide and a gift wrapping field guide as well. That has also saved my bacon because I’m dreadful at that. And this year, I believe, David has launched a YouTube channel. David Sparks, thank you for coming on the program and welcome.

David Sparks: [00:08:33] Thanks. It’s my pleasure to be here. Congratulations on Episode 100. That is no easy feat.

Mike Blake: [00:08:40] Well, thank you. As I mentioned, it’s a team effort. But we’ve got a way to go to catch up to you guys. You’re on what, 569, something like that?

David Sparks: [00:08:48] Yeah. We’re recording that today. You know, I’ve obviously lost track. I think we’re recording 570 something today. So, yeah, we’re up there.

Mike Blake: [00:09:00] And hopefully, we’ll never catch up because that means you’ll never stop.

David Sparks: [00:09:02] Yeah. It’s fun. I mean, I think that’s one of the reasons why you get to Episode 100 is you enjoy the process and you feel like you’re making a difference. So, you know, it’s easy to keep going once you get that momentum rolling, just like anything in life, right?

Mike Blake: [00:09:18] I think that is right. After a while, rather than the podcast being seen as something that you have to do, it’s something that’s just sort of baked into your DNA. And if you’re not doing it, at least my body and my head sort of says, “Well, where is it?”

David Sparks: [00:09:34] Yeah. Like, if you take a week or two off through the holidays, maybe you get ahead or whatever, and you feel itchy for it, then you know that it’s got you.

Mike Blake: [00:09:44] Yeah. I think that’s right. I think that’s right. So, David, you know, I sort of see you as a Mac guru. You have so many identities when you go through these and I think that’s a fascinating story. But I want to ask – and I know this because I listen to the podcast, but the listeners maybe don’t – you know, what Apple devices are you using on a daily basis? And have you upgraded to Mac silicon yet?

David Sparks: [00:10:07] Yeah. Of course, I got one of the very first Silicon Macs. It’s an amazing laptop. I actually am trying to, like, scale back my talk about this computer because I just can’t get over how good it is. It’s really fun when you are a fan of technology when you see something revolutionary happen. Because so much of technology is evolutionary. But what Apple did was just with one move they doubled the battery life and tripled the power of a laptop. And it’s just amazing, right? And the bar has been reset. So, it’s very exciting. And they’re going to be, you know, expanding that Apple silicon to other devices over the next year. So, lots to look forward to if you’re a geek right now.

Mike Blake: [00:10:56] And, you know, it doesn’t hurt, there’s lots of content for the podcast.

David Sparks: [00:11:00] Yeah. That, too. I mean, it is crazy. And, you know, people have been talking about this and whispering about the idea that Apple would take the Intel chips out for years now. And one of the things I like about Apple – and there’s plenty of things I don’t like about Apple, too, but one that I do like about it is, they’re a very deliberate company and you can tell that they have literally years of work into this transition. But then, one day they say, “Hey, here it is.” And wow, I mean, it is something else.

David Sparks: [00:11:33] Like, I am recording right now on an Apple Silicon Mac with this podcast, and I don’t have the power plugged in. I’ve been making podcasts for over ten years, this is the first time I’ve ever done it without the power plugged in. And I have no fear of losing battery throughout this recording unless we talk for ten hours.

Mike Blake: [00:11:57] Well, we won’t. I would but you shouldn’t. And I know that you have another podcast. But I do have to ask this, this is one quick follow up before I get to the podcast part, you know, I know you’ve loved your your iMac Pro. Is that going to get relegated? Or in your world, is there a role for both – you know, did you get the MacBook Air or the MacBook Pro?

David Sparks: [00:12:22] I have a MacBook Pro and, as you mentioned earlier, I have an iMac Pro as well. So, my computer set up, I’m a two computer person. I have a big one on my desk with a big 27 inch screen and I have the laptop. I normally would be actually doing this recording on the iMac Pro, but the pandemic has brought my kids home from school and you know, I live in California, so our houses are small. And so, I have to do the laptop in a bedroom of the house now for podcast recording. But to answer your question, I use the iMac Pro way more than my laptop because, you know, the 27 inch screen is a complete game changer. You know, I can have a Microsoft Word document and a web browser and two or three things on the screen at once. And I like a big window into my computer.

Mike Blake: [00:13:17] So, now switching gears, you know, the thing about – you know, I’ve listened to your podcast, as you know, for a long time. I listen to Focused as well. But one of the things I enjoy about doing this podcast, even with people I know, I do some homework before the podcast and I learn about the guests. And even with people that I’ve known for years, I learn something new that I did not know about them. And in your case, I mean, you do a lot of things, do you have a day job? I mean, is there one thing that you describe as your day job? Or how would you describe kind of what you do?

David Sparks: [00:13:52] It’s kind of weird. And you were talking earlier about how, you know, the transition of making podcast turns into getting clients for your day job. And I could tell you stories about that. It does work, but it’s a very indirect route. But, you know, I started out a lawyer who just had an itch to scratch about being a nerd. I never really thought of this as an alternate career. And then, I just started writing and that turned into book deals. And that turned into podcasts and all sorts of things. But I have really kind of balanced them out. I mean, I spend, probably, about – you know, it’s in the 50-50 range. But some weeks, you know, the balance lies between one or the other being a lawyer and being MacSparky.

David Sparks: [00:14:40] But it really is probably a bad idea to do two things. I mean, when you think about it, you know, how do you manage two very different careers at the same time? But I also put very specific boundaries around them. You know, there are things from MacSparky that I turned down because I know I just don’t have the time for it. And there are things as a lawyer. Like, I was a litigation attorney for 20 or so years, you know, I went to court, shined my shoes, made my case. And I got to a point where I realized that is just not what I wanted to do anymore. I mean, there’s so much negativity in the litigation process. And there were so many cases that I would win. And then, the other side would declare bankruptcy or flee the country or something. And I felt like I wasn’t helping solve the problem.

David Sparks: [00:15:32] And at the same time, I was developing my law practice into what I call Preventative Law, where I’ve got all these, you know, small to medium sized companies I represent. And I spent a lot of my time helping them try to write their contracts in ways that they don’t get sued and avoid trouble. But the downside is, for a lawyer at least, litigation is like a bonfire of $100 bills. You make so much more money when you represent somebody in litigation. So, I just refused. I decided to give up the most lucrative part of my business.

Mike Blake: [00:16:12] Well, for what it’s worth, I’m right there with you. You know, my nominal day job is in business appraisal, and you’ve probably used expert witnesses like me. And I stopped doing that about three years ago for a lot of reasons. But one of them also was, you know, I’m not sure as an expert, I was ever solving a problem. You know, you’re trying to win a case. And it’s also one of the most lucrative gigs that you can get in my world. But, you know, it doesn’t really just sort of – and I don’t – how am I going to say this? I don’t look down on people that do this for a living. It’s a necessary part of the legal system. But, you know, it’s not just for me. And, you know, it’s also a grind out. Imagine if you’re still in litigation because the nature of the cadence of the way that works, that would be very difficult to maintain one podcast, let alone multiple podcasts and e-books and everything else that you do, too, right?

David Sparks: [00:17:14] Sure. Yeah. I mean, the thing that really ended litigation for me was a case I was working. I have a lot of knowledge with trade secret law. In California, that’s a big deal. And I had a trade secret case and I was deposing the other side and he started to perjure himself. And then, now that he perjure himself, the lawyer – this young dumb lawyer – went on the record and perjured himself as well. Lawyers shouldn’t give testimony, but this guy, he was young and he didn’t know any better. And I walked out of that room. And when I was a younger man, I would have been celebratory, like, “Great.” You know, as soon as someone perjures himself, you’re going to destroy him at trial. It’s a foregone conclusion. Because you can prove lies, believe it or not.

David Sparks: [00:18:02] But instead of feeling victorious, I just felt empty, you know? And then, I realized, “Oh, you know what? I don’t have what it takes anymore for this game.” Because this stuff just makes me sad. It doesn’t make me happy. And I started shutting down the litigation practice. And, of course, it took a year or so because I had to finish the cases I was in. But once I was done – and it’s been great because although I did take a pay cut, the work I’m doing, I feel very enriched for. Whereas, at one point I was wondering, “Am I going to have to get out of law?” To, now, I feel like I could be a lawyer for the duration doing the stuff I’m doing that I really enjoy.

Mike Blake: [00:18:41] So, think back to when you started the Mac Power Users podcast, it’s got to be over a decade now, what were yours and Katie’s goals when you launched it? What did you try to do?

David Sparks: [00:18:54] Well, you know, podcasting is an interesting thing. To get into podcasting, you have to really love the subject that you’re getting into. I get emails from people saying, “Well, I want to start a podcast and, you know, make a bunch of money on it.” And I just laugh. I mean, it’s not. Go get a job at McDonald’s if you want to make money, because you probably more likely to make money there than making a podcast. But it has to be something you’re passionate about.

David Sparks: [00:19:19] And Katie and I were friends, and we wanted to make a podcast related to Apple. And we spent six months figuring out the concept for the show because I did not want to make one more Apple podcast. I mean, there’s a bunch of them out there. Most of them are, like, what’s the next iPhone going to look like kind of podcast, where they look at the news and rumors and they pontificate about them for an hour and then they leave. And a few days later, the content is useless. And the idea of talking news and rumors to me is like, you know, “What’s the point?” So, I didn’t want to make a show unless I thought we could bring something to the table. And at the time, friends of ours who had successful Apple podcast are telling us, you know, “You’re too late. You shouldn’t do it anyway. There’s already so many. What’s the point? It’s crazy.”

David Sparks: [00:20:10] But I thought, well, if we had a different angle, if we could come to something. And then, I asked myself, “Well, what is the podcast that I would like to listen to that doesn’t exist now?” And that’s how I came up with the concept of Mac Power Users. And Mac Power Users is a show that takes on topics like, you know, we’ll spend two hours talking about how to get better at email or we’ll have a guest in that scores movies and find out what they use or technology, how they make a movie with their, you know, musical score. So, we try to find people who solve interesting problems or talk about solving problems with your technology. And Katie, my co-host at the time, said, “That’s a great idea. There’s only, like, ten shows and we’ll run out of content.” And, now, we’re on 570. So, it’s all good.

David Sparks: [00:20:55] But I do think the trick is finding something you’re passionate about, maybe bringing a different voice or different idea to the table if you really want to, you know, make a podcast that’s going to make a difference.

Mike Blake: [00:21:08] So, one of the challenges we have on our show – and I think this is a common challenge. But I may learn something here, which is great – is, you know, we struggle with tracking our audience engagement. How do we know how many people are actually listening? And, you know, are we making an impact other than the emails we get and so forth? First of all, do you track it? Do you bother? And if so, how do you go about tracking it?

David Sparks: [00:21:34] Kind of. I mean, it’s got a lot better. When we first started, the way Apple would distribute the podcasts would be, they’d break the audio file up into segments. Like, for one podcast, people would have four downloads. And then, if you saw the download numbers, they’d be off because there would be four downloads and there’s just one. Well, now we’ve figured out ways to actually track how many people are downloading in terms of, like, audience engagement. Like, do you know how many people skip ads? Or how many people stop halfway through? We don’t know. And, honestly, I think that’s a feature, not a bug. I don’t want to get real creepy with my audience about, you know, how much they’re listening to. I do know that people listen. That it helps people. I hear it from them all the time.

David Sparks: [00:22:21] Like, what you said today earlier just made my day. I just love hearing that something we did helped you through a tough spot. But, you know, the problem that happened on the Internet is the tracking bugs and pixels and all the things that people have done to get creepy about what people are doing on the Internet, that hasn’t made its way to podcasts. Podcast is built on RSS, which is a very open standard framework. And it doesn’t lend itself to those kinds of things. In the industry, I think, as podcasters need to kind of stick to that and not let advertisers and, you know, people that are doing analytics come in and try and do all sorts of weird things to our audience. So, we’ve actually kind of really stood strong against that. When advertisers ask us to do stuff like that, we tell them, “Thanks, but no thanks. We’ll get another advertiser.”

Mike Blake: [00:23:15] Yeah. And I think that sort of speaks to the goal, right? Your goal is not to turn this – and it doesn’t sound like your goal is to turn this into a marketing tool for David Sparks and Katie Floyd, now, your current co-host, Stephen. But it’s really about sort of helping people. Correct me if I’m wrong, but it’s about helping people and bringing a voice first. And then, if there’s collateral benefits along the way, great.

David Sparks: [00:23:40] Yeah. And I think if you do a good job of it, if you keep your focus there, there will be collateral benefits. I mean, you mentioned earlier, I make the MacSparky Field Guides, I feel like they’re good field guides and a lot of people buy them for the content. But I know some people just buy them because they like listening to the show every week and they want to help me out.

David Sparks: [00:24:02] When I went out on my own – I was with a firm for a long time. When I went out on my own, a bunch of people approached me about being their lawyer and I had to turn most of them down. I’m only licensed in California, you know. But a couple of them made sense as clients and turned into clients. I mean, I had a New York Times bestselling author hire me as her attorney. And she said, “You’re the lawyer that’s been in my ear for ten years once a week, and I trust you. And I don’t trust my existing lawyer.” And that kind of stuff, you know, pays dividends. So, those things come naturally. You don’t need to force them or do something harmful to your audience to get them.

Mike Blake: [00:24:43] So, when you and Katie set out to publish this podcast, can you talk about kind of what the key to-do list items were to get from idea and actual publication? And maybe this is an unfair question, but if you had to do it over today, what might that look like differently? Because at a minimum, the technology has changed. So, I have to imagine some of the steps might change today.

David Sparks: [00:25:10] I mean, the show Mac Power Users is a preparation intensive show. You know, I was talking earlier about new shows, those shows you just get on and you read the news and you talk about it. But with Mac Power Users, we’re going to give you a tutorial on email. We need to be up to speed on the latest apps and technology. So, we have a whole planning process. So, once we decide on a show, it could be months before we actually record it. And we have an outline we share and we, you know, trade ideas back and forth. And, you know, it just kind of evolves. Sometimes they come together quickly and sometimes it’s a little harder growing. But, you know, a lot of the work gets done before we even sit down at the microphones.

Mike Blake: [00:25:54] And I think that’s an important point that I want to sort of highlight to our audience is that, you know, I see a lot of podcasts or hear a lot of podcasts where it’s obvious there’s not a whole lot of preparation, and you can tell. You can tell when people are prepared and they’re not prepared. And look, there’s some people that can turn on a microphone, record a show entirely extemporaneously, and they can pull it off. Now, most of those people wind up working in professional radio or something. But for the rest of us mere mortals, at least, I can say for myself, for every hour show I record, there’s probably, about, five hours of prep – maybe three or four hours of prep. And with you as well, you know, every show you’ve got to become an expert because if you have a guest, you have to engage with your guests at an expert level. You don’t even ask the right questions.

David Sparks: [00:26:54] Yeah. Yeah. But that’s the fun part, I mean, for me. And if it is for you, then you’re doing the right thing.

Mike Blake: [00:27:02] Now, why did you decide that you’re going to do an interview show? You know, you could have done a show or just sort of you and Katie or Stephen talking. But you decided you’re going to have a guest in the show each week, which does make the show, frankly, a bit more complex. Why did you decide to go that route?

David Sparks: [00:27:20] The first year or so Katie and I did it, it was just the two of us. And I felt like the audience was getting to know our opinions really well. But we don’t have the only opinions on the planet. And I wanted to bring in outside people who were doing interesting things. I mean, when someone is a guest on a Mac Power Users workflow show, there’s really two fundamental questions, it’s what interesting thing do you do with your technology and how do you do it. And it’s not every week. Usually, we try to do it every other week. But sometimes, you know, we’ll do two or three in a row and sometimes we’ll go two or three weeks without doing one.

David Sparks: [00:28:03] But we find interesting people. Like, we just interviewed Austin Mann, who’s the guy Apple gives him their iPhones early. You know, he gets the pre-release iPhones. And he is an amazing travel photographer. And he took some of the iPhone cameras and he hiked up the narrows in Utah and took amazing pictures and showed what you can do with that camera. So, I wanted to get him on the show, but we talked about what he did with the Utah trip. But we also tried to turn that into, “Hey, if you’ve got an iPhone, how do you take a better picture?”

David Sparks: [00:28:40] So, you know, you just kind of figure out what the angle is. So, that show turned into a photo tutorial as much as it did an interview. And so, we do try to bring in people that have additional expertise or just a different look on things. Because I feel like every show, you can bring something that someone can get. I mean, my goal for the Mac Power Users – and, frankly, every podcast they make – is that, number one, high signal to noise. That if you listen, we goof off a little bit on microphone once in a while. That’s kind of fun. But we also really want you to get good content. And the second big request, for me, is that, every listener learn at least one thing useful in every show. And you never know what it’ll be. But if you do it right, hopefully they get something out of it.

Mike Blake: [00:29:32] Do you ever struggle to come up with topics? Do you ever find yourself, “Geez, what do we -” and I guess you guys are planning the shows out a long way in advance. But do you ever struggle for topics? Or do you find that just the subject matter so easily lends itself well to topics that it’s really more of a matter of just how to do the topic justice?

David Sparks: [00:29:53] It really it’s that latter, not the former. You know, one of the great things – you know, when we made the show, we called it Mac Power Users because Apple made Macs. But now they also make iPhones and iPads. And if you read the news, maybe cars. I mean, I don’t know. So, Apple comes up with all this new technologies, and that is just this constant source of material for the show. And then, the underlying technologies are changing. I talked about the email show earlier. We done three or four of them over the ten year run of the show because every few years technologies change a lot. And, you know, people are trying to make it better. And we want to bring the audience up to the latest and greatest. So, some topics we go back to once in a while. Some things kind of come out of nowhere. But we really never have a problem finding topics.

Mike Blake: [00:30:47] So, what do you find is the most challenging part about maintaining the podcast?

David Sparks: [00:30:55] I think the advice I give to anybody who wants to get into a podcast is, you absolutely have to bring consistency to the audience. If you make a podcast and you record and release one every blue moon, you’re never going to hold on to an audience, because they want consistency. Like, Mac Power Users drops every Sunday at 3:00 p.m. Pacific. And if you’re a listener and you know you’re going to have it in your car on Monday morning – I guess not as many people driving right now with the pandemic, but either way, you know that Monday morning when you do whatever you do that there’ll be a new episode of Mac Power Users there for you.

David Sparks: [00:31:37] And I think if you want to get into this racket, you need to really make a promise with your audience that you can keep. Now, maybe that means you just release once a month or once every two weeks, but be clear and stick to your schedule. And that’s the hard part because, you know, things happen in life and you get busy, like me and like you, too. I mean, you have other career that sometimes takes priority. But, you know, you still got to make time and do it.

Mike Blake: [00:32:08] Yeah. I think that’s right. Getting into the rhythm of just committing to be there. And I underestimated how important this was. And our producer, John, has been really helpful in terms of educating me on how important that is. But, you know, as I had podcasts, I listen to more podcasts, and I probably should even admit, let alone do. But, you know, I do look, before I add that podcast. Before I’m going to invest in this, are they still active? Do they publish regularly? Or is it just every once in a while when they feel like it? Because then I feel like I’m kind of setting myself up for disappointment. And there are enough opportunities to be disappointed in life that I don’t need to make a podcast subscription a contributor to that.

David Sparks: [00:32:56] Amen.

Mike Blake: [00:32:59] So, you’ve since added a second podcast, Focused. I did not know this until I did research, the third, Automators. What motivated you to add yet more podcasts? I think that starts to get you in a rarefied air that you’re able to maintain and publish three high quality podcasts on a weekly basis.

David Sparks: [00:33:21] Yeah. Well, the other two are not on a weekly basis, because I was very deliberate with those that they would be once every two weeks. So, the way I manage the production is that, every week I’m working on two podcasts, Mac Power Users and one other. And then, that is a schedule I can live up to. And the other two are just opportunities where there were – one of the things I tell people, “Make a podcast if there’s something that you have to absolutely get off your chest.” And in both of those cases, there were topics. Like, Automators is just a level deeper than Mac Power Users in terms of automation scales and stuff that really doesn’t fit into Mac Power Users’ outline. And then, Focused is, you know, I also have the productivity bug, you know, how do you be more productive? And I feel like, you know, productivity really is the wrong word. I feel like right now, in this day and age, the real super power is the ability to focus on one thing. Because we’ve got all these digital things that want to reach out to us, you know, Facebook and Instagram and all of these things that can grab your attention. And I think there’s a real crisis for people trying to hold on to their focus. And so, that was something I had to get out of my system so we make a show talking about that.

Mike Blake: [00:34:50] And, you know, to me, and correct me if I’m wrong, but I mean, on the surface, they seem like three podcasts, but there is a common thread. I mean, with all due respect, I know you don’t like the term productivity, but I do see them as different dimensions of, frankly, business productivity. One happens to be through technology. Another happens to be through process. Another happens through mindset. But that really is sort of the core competency, isn’t it? And probably it’s fair to say, I mean, that’s how you’re able to do all this. I mean, you do a lot and your family hasn’t thrown you out. I mean, by the way you described it, you seem to have a great family life as well. You’ve achieved a certain level of that elusive “work-life balance” – if there is such a thing to which many of us strive. And I’ll be willing to bet you that productivity, that’s a secret weapon.

David Sparks: [00:35:49] Yeah. Yeah. And just like getting focused and thinking about, you know, what is really important to you. I think it’s really easy if anybody sits down – one of the best exercises you can do is sit down and log everything you do over the course of a week or a month. And just look at it at the end and look at how much of it is just utter B.S. You know, how many dumb meetings did you go to? People find that there is a lot of extra time being wasted. And, you know, none of us are getting out of this alive. You know, we have a short amount of time here to do something. So, you know, I decided a while ago that I’m just done with that. If something isn’t really moving the ball forward for me, I’m just not going to do it. And it’s not that I’m super productive, it’s just that I’m super discriminating about where I spend my time.

Mike Blake: [00:36:43] You know, as a slight tangent, but I feel like it bears relevance here, one thing that’s taught me about when you really sit down and think about how much time in our lives is just sort of empty calories, if you will, is in homeschooling. We started homeschooling my youngest son, who’s almost ten, because just in our county in Georgia, they just have not executed hybrid schooling very well. And we just don’t want to put our kid inside a classroom right now and we start homeschooling. You realize just how much time in a school day is wasted, you know, I guess, settling in between classes and having to go as quickly as the slowest learner in the class, et cetera, et cetera. And it’s not that my son’s a genius. We don’t think that. But it’s just through squeezing all that out, we get through easily a very rigorous school day in about three hours. And then, we’re kind of like, “Well, now what do we do with them?” So, it sounds like you found that as well kind of another aspect of your life. And that, you know, technology, focus, and automation has helped you kind of maximize that.

David Sparks: [00:37:59] Yeah. You know, to the best of my ability. And honestly, I fail at this stuff just as much as everybody else. I mean, if you listen to the Focused podcast, we apologize, like, every episode, because so many of these productivity, you know, I’ve got “gurus,” they’re just full of crap. I mean, so much of this stuff is hard and we all make all these mistakes. And, you know, I think we all just need to acknowledge we’re humans and we’re all doing our best under difficult circumstances. Sometimes extremely difficult circumstances right now. But if you just try and bring some intentionality to the board, maybe you can get a little better at this stuff and that might make a difference.

Mike Blake: [00:38:40] So, you know, around your podcasts, you’ve managed to build some community around that. And I’m curious, did the community arise because you had a conscious effort to build it? Or did it just sort of arise organically where you just have all these raving fans and they just love you and they love the show and there’s a community that just sort of built around that organically?

David Sparks: [00:39:05] Yeah. It’s a little bit of both. I mean, we started with Mac Power Users with a Facebook Group. But I am not comfortable with a lot of the things Facebook does. And it was a really big Facebook Group. But I felt like we were doing a disservice to our audience. It kind of gets back to the whole thing, you know, they’re being monetized by Facebook and they’re being tracked by Facebook. And it never sat right with me.

David Sparks: [00:39:33] So, several years ago, I started researching it and we decided that there was a technology called Discord, which is an open source, old school forum, you know, technology. And I decided we’re just going to move the whole thing there and we’re going to shut down the Facebook. And everybody told me it was a mistake and that we’re going to lose audience members and everybody is going to be angry with me. And, honestly, within, like, six months of doing it, the Discord forum has doubled the size of the Facebook group and everybody’s happy. And it’s being tracked.

David Sparks: [00:40:09] The most delightful thing for me is when I search a problem I’m having on my Mac and I find the answer in he Mac Power Users forum, sometimes written by me, which is kind of sad, you know. So, there’s this big community. I actually don’t engage with it enough. I get in the forum and participate a little bit, but I’m pretty busy with the stuff I’m doing. And I think one of my big regrets is not engaging with the audience at the forum level more often. But it’s hard, you know, I mean, I got to keep making shows.

Mike Blake: [00:40:41] Well, you know, I mean, you can’t do everything. And it sounds like one skill, if not mastered, at least you’ve certainly grasped, is the need to say no. Every time you say yes to one thing, you’re saying no to something else. And, clearly, the forum has not suffered. I will say this, before I look for tech support or even Apple’s website, I go to the forum. I’m much more likely to find existing answer or someone is going to answer my question within 30 minutes.

David Sparks: [00:41:13] Yeah. And we have an amazing audience. I mean, at Mac Power Users, I can’t believe some of those people listen to us because so many of them are smarter than me.

Mike Blake: [00:41:25] Well, you know, sometimes it’s not even about being smarter. You know, you used the term I really like, which is voice. And sometimes the voice makes all the difference. And I like your stories where you talk about people trying to discourage you from doing another podcast because people felt that there was no room. But, you know, I encourage people who want to do a podcast or a blog, I think everybody has a unique voice that they can share with the world. And until we start cloning, that’s just not going to change.

David Sparks: [00:42:02] And even then, the clones aren’t going to be cooperative. Just wait and see.

Mike Blake: [00:42:05] Well, if science fiction has taught us anything, right? That’s going to be dangerous. Now, coronavirus seems to be motivating a lot of podcast launches. I don’t know if that’s because of boredom or desperation because you can’t get out and do the conventional networking that a lot of people used to like to do. Do you have any general pieces of advice for people that are thinking about taking the plunge and starting a podcast? Other than you already talked about making a commitment to consistency. And we talked about, also, you know, thinking about what it is unique that you can bring to the table. Are there any other pieces of advice that you could give to people that may be thinking about this and help them understand if whether committing to a podcast is a good decision for them or not?

David Sparks: [00:42:58] Well, I think, like I said, come up with a concept and commit to it. But I think the other mistake a lot of people make is, they run out and they buy a lot of equipment they don’t need. If you’re starting a new podcast, there are articles out there that will tell you what gear to buy. And don’t start with the most expensive stuff. For many years at the beginning of Mac Power Users, I made it on a $200 USB microphone and a pair of headphones I bought at Target, and it was just fine. And I’ve upgraded the equipment, you know, gradually over the years because I got more invested in it and I wanted to kind of up the game. But getting into the equipment early is like the guy who buys the $400 running shoes before he’s actually gone out and started running. And you don’t want to do that.

David Sparks: [00:43:49] So, take your time. Get your idea together. Get a basic set of equipment, but get some equipment. I guess the flip side of this, don’t just talk into your internal microphone. Because there are plenty of people with good ideas that won’t get enough equipment to make a listenable podcast. But the great thing is, these days, there’s so many resources on the Internet that can help you. So, it’s just not that difficult. I mean, you can do it.

Mike Blake: [00:44:20] Yeah. I mean, you know, from my own home studio, this Blue Yeti microphone was $90 on sale. And, you know, it does the job. It is fun to go out and buy all that stuff, but then it can be kind of daunting. And by the way, too, if you buy all that complicated stuff, you got to figure how to set it up. And, you know, if you never worked with a mixing board before or something or an audio interface, all of a sudden, that stuff may never get used.

David Sparks: [00:44:52] And I just updated my microphone interface, literally, just like in the last two weeks and I still haven’t figured out how to get audio out of it. So, I’ve got my headphones plugged into my Mac right now because I got to set aside an hour to figure out those things. That’s not the stuff you want to be doing when you first start making a podcast.

Mike Blake: [00:45:13] Yeah. I mean, you want to create less friction for yourself, not more. But building upon that, actually, do you guys do your own publishing and editing or do you farm that out? And that’s preamble to a larger question, which was, what was the technical learning curve like to initiate a podcast?

David Sparks: [00:45:37] When we did Mac Power Users at the beginning, we edited ourselves in GarageBand. There was a great app – and it just came back – called Levelator. And so, we would do the edit in GarageBand and we would run this app called Levelator. And it’s now in the Mac App Store, so that’s awesome. And what Levelator does is, it balances the levels of the voices. Because if you listen to a podcast and one person’s really loud and the other person’s really soft, and you find yourself driving down the road with your hand on the volume knob of the radio so you can hear it. You know, that’s a bad podcast, right? So, we got, like, the basic tools to make a passable podcast and we did it ourselves for years.

David Sparks: [00:46:19] At this point, we actually do have an editor. There’s kind of a friend of ours who does this professionally. It’s very good. He does it faster. And if you look at, you know, the value of our time, it’s much cheaper to pay him to do it. So, we don’t do the edit anymore. But because we spent all those years doing the edits, we give him very good notes and he knows exactly what to do. And we kind of got a good relationship. But when you’re starting out, you don’t need to go hire an editor. You can do it yourself. But if you want to, there are a lot of people out there on the Internet that for money will do the edit for you, if that’s the thing holding you back.

Mike Blake: [00:46:57] And if it’s basic editing, you know, it doesn’t have to be somebody who’s 100 bucks an hour. You can get somebody on Fiverr, for example, that can do a creditable job if you’re not getting too fancy.

David Sparks: [00:47:09] Yeah. And podcasts don’t need to be that fancy.

Mike Blake: [00:47:12] No, not generally. So, you talked a little bit in passing about sponsors, I would like to ask that because, you know, I do believe you do actually do have sponsors. But you don’t take everyone that necessarily wants to come on because, you know, the creepometer sort of goes where you don’t want it to go. But at what point does a podcast become sponsorable? Or maybe you can talk about at what point did your podcasts start to attract the interest of paying sponsors?

David Sparks: [00:47:40] You know, it was funny for us because we really were trying to scratch an itch. We didn’t think too much about sponsorship. And back then, podcasts weren’t the institution that they are now. So, it really didn’t occur to us early to, like, look into sponsorship. And then, we had a sponsor approach us. The sponsor has been with Mac Power Users for years, TextExpander and Smile. They wrote us and said, “Hey, we’d like to sponsor your show.” And we said, “Well, we’ve never had a sponsor. How much should we charge you?” That’s what’s our response to them, because we didn’t know.

David Sparks: [00:48:14] And over the years, we’ve got better at it. You know, the thing with sponsorship is, you know, there isn’t that many analytics about podcasts, but you do have a pretty good idea how many people are downloading your show, do you have any sort of distribution system. So, you know, you’ve got those numbers. And the point I always make to sponsors is, with a podcast, you’re buying into a trust level between the host and the audience. Because the audience has a trust level for the host, because they’ve been listening to this person for some time. So, that’s what you’re paying for. And as a result, you know, if it’s a new sponsor, we always insist on testing the product and looking into it. We don’t just take anybody that comes on because the trust level with the audience is way more important than any check from one sponsor.

David Sparks: [00:49:10] We had a long time sponsor that made some bad decisions. I don’t really want to get into it on this interview. But we sent them their money back and said, “This isn’t working anymore.” And so, you know, you just got to kind of be careful with the sponsorship, you know, because you have that trust level with your audience. But at the same time, there’s nothing wrong with getting paid for doing this. It’s a lot of work.

Mike Blake: [00:49:35] Yeah. Well, I think there’s a neat lesson in there, too. When I work with my clients and people I mentor, you know, you don’t define yourself by what you do. Define yourself by what you don’t do. And, you know, when you decide to turn down a sponsor and even take that more extraordinary step of returning cash, you’re drawing a line in the sand. You’re saying, “One side of the line is what we will do and on the other side is what we won’t.” And that’s what the definition comes.

Mike Blake: [00:50:11] So, we talked about your approaching 600 episodes and you’ve got two more podcasts, I mean, what is it that keeps you motivated to do this? I mean, is it just the love of the topic? I just don’t know. I don’t want to lead the witness, so to speak. How do you keep going?

David Sparks: [00:50:30] Well, I have never felt like I wanted to stop doing this. In fact, I think if I stopped doing it, I’d be really sad. I think what I enjoy most is the stories that I heard at the top of the show where something I did helped you through a tough time. I mean, all of us going through life just want to help other people, I think, fundamentally. No matter what we choose as a profession, we’re really, as humans, very motivated to help others. And so, you know, I talk about it in my law practice. I have big touches on people’s lives. I help them with big problems. With my MacSparky stuff, I have little touches on people’s lives, you know. But when I get an email from someone saying, “Hey, thanks for that tip. Now, I’m getting my work done faster and I get more time with my kids,” or something like that, it just makes me so happy to know that I can make a little difference with somebody’s life. So, I think that’s the drug that keeps me.

David Sparks: [00:51:28] But also there’s more to that. Like, I’ve become friends with members of the audience over the years and the forum. And, you know, I have a very big friendship with Katie and then Stephen, who’s my co-hosts on Mac Power Users, and just the kinship of making this thing with another person. And I guess that would be another piece of advice I’d give you, don’t make a podcast without a partner unless it’s a guest show. Because having one person talking to the mic alone all the time, it’s hard for an audience. Have another person there. So, there’s a whole lot of different reasons why. And, you know, I guess, what would happen if suddenly nobody liked the show anymore and we had no sponsors, would I stop doing it? I think I still would do it … I just like making it, you know. And I suspect that there will always be an audience for the stuff we’re talking about. But I guess we’ll see.

Mike Blake: [00:52:26] David, this has been a great interview. We’re running out of time here. You’re already fielding so many requests, I’m almost reticent to ask you this, but I’m going to anyway. I’m going to push through. If somebody does have a question they want to follow up, about starting a podcast or keeping it going or improving the podcast they’re already doing, you know, is there a way that they can contact you? Are you receptive to that? And if so, what’s the best way for them to do so?

David Sparks: [00:52:52] Yeah. Go ahead and send me an email at the website. It’s david@macsparky.com. I can’t promise I’ll be fast in response. Email is a challenge, obviously, because I have a lot of it. But it really is. I mean, the advice I give on the show really is what I would tell you in an email as well. Just find something you’re passionate about and just go start making it. You know, it’s easy to think about a show, but until you start making it, you don’t really know. And be willing to make ten bad shows as you figure it out. It’s okay. Don’t let the fear of perfection keep you from starting.

Mike Blake: [00:53:34] And look, first couple of shows, nobody’s listening anyway. That’s going to wrap it up for today’s program. I’d like to thank David Sparks so much for joining us and sharing his expertise with us.

Mike Blake: [00:53:46] We’ll be exploring a new topic each week, so please tune in so that when you’re faced with your next executive decision, you have clear vision when making it. If you enjoy these podcasts, please consider leaving a review on your favorite podcast aggregator. It helps people find us that we can help them. Once again, this is Mike Blake. Our sponsor is Brady Ware & Company. And this has been the Decision Vision podcast.

Tagged With: Apple, Brady Ware, Brady Ware & Company, Business RadioX, David Sparks, John Ray, Mac Power Users, MacBook, McSparky Field Guides, Michael Blake, Mike Blake, podcast, podcasting, sparks law, start a podcast

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