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Beth Quinlan, Smith + Howard, on Women in Leadership

August 25, 2025 by John Ray

Beth Quinlan, Smith + Howard, LIVE from the 2025 GNFCC BOLD Women’s Leadership Summit, on North Fulton Business Radio with host John Ray
North Fulton Business Radio
Beth Quinlan, Smith + Howard, on Women in Leadership
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Beth Quinlan, Smith + Howard, LIVE from the 2025 GNFCC BOLD Women’s Leadership Summit, on North Fulton Business Radio with host John Ray

Beth Quinlan, Smith + Howard, LIVE from the 2025 GNFCC BOLD Women’s Leadership Summit (North Fulton Business Radio, Episode 895)

Beth Quinlan of Smith + Howard, co-chair of the BOLD Women Committee at the Greater North Fulton Chamber of Commerce, joined host John Ray live from the 2025 GNFCC BOLD Women’s Leadership Summit to share her journey as a CPA, her work in business development, and her leadership role in organizing the summit.

Beth discussed the growth of Smith + Howard, from its roots in Atlanta to its national expansion and broad range of services that include tax, accounting, M&A advisory, cybersecurity, sales tax, and executive search. She explained how the firm’s philosophy of growing with its clients has driven its evolution.

She also reflected on the importance of community service, mentorship, and her personal involvement with the BOLD Committee, including work with The Drake House and efforts to create meaningful connections through intentional networking. Beth shared how the idea of a “broken circle” guided the event’s structure, ensuring that conversations remained open and inclusive.

This interview was originally broadcast live from the 2025 GNFCC BOLD Women’s Leadership Summit held on August 12, 2025, at The Commons at Phase in Alpharetta, Georgia. John Ray Co. and North Fulton Business Radio were the Media Sponsors for this year’s Summit.

Topics Discussed in this Episode

00:00 Welcome to the GNFCC BOLD Leadership Summit
00:42 Meet Beth Quinlan: Co-Chair of the Bold Women Committee
01:02 Beth Quinlan’s Journey with Smith + Howard
02:01 Smith + Howard: A Legacy of Growth and Service
03:18 Expanding Services and National Reach
07:06 The Importance of Chamber Involvement
08:36 Beth Quinlan’s Personal Commitment to Bold Women
10:19 Highlights from the Bold Leadership Summit
12:15 The Power of Networking and Community
15:40 Closing Thoughts and Future Events

Beth Quinlan, Smith + Howard

Beth Quinlan joined Smith + Howard in 2015 and is a Senior Business Advisor in our Business Development team. During her time with the firm, she has worked with clients across a wide variety of industries, including manufacturing and distribution, professional services, medical services, as well as nonprofit organizations. Beth has worked with clients on back-office accounting services, including bookkeeping, financial statement preparation, federal grant compliance reporting, and much more.

Prior to joining Smith + Howard, Beth was hands-on in the operations of her family’s local chain of pet food stores and national pet food distribution business with warehouses across the United States. It was here that she found her interest in accounting and decided to return to school for her Master of Business Administration degree. Beth also served as a consultant with an emphasis in marketing and management, where she focused on B2B communications for software companies and productivity and performance management for financial institution retail operations.

Beth received her Master of Business Administration from Georgia State University and earned her bachelor’s degree from Mississippi State University. She is a member of the Georgia Society of Certified Public Accountants and the American Institute of Certified Public Accountants.

LinkedIn | Smith+ Howard website

2025 GNFCC BOLD Women’s Leadership Summit

The 2025 GNFCC BOLD Women’s Leadership Summit was held on Tuesday, August 12, 2025, at The Commons at Phase in Alpharetta, Georgia.

The mission of BOLD—Businesswomen Organizing for Leadership and Development—is to connect businesswomen to build outstanding networks and spheres of influence, to collaborate with each other and with partner organizations to develop their businesses, and to celebrate and recognize the women of North Fulton.

Website

Greater North Fulton Chamber of Commerce (GNFCC)

The Greater North Fulton Chamber of Commerce is a private, non-profit, member-driven organization comprised of over 1,400 business enterprises, civic organizations, educational institutions, and individuals. Their service area includes Alpharetta, Johns Creek, Milton, Mountain Park, Roswell, and Sandy Springs. GNFCC is the leading voice on economic development, business growth, and quality of life issues in North Fulton County.

As a five-star accredited chamber, GNFCC’s vision is to be the premier organization driving member and community success across the region, and they are dedicated to pursuing this vision based on the guiding principles of advocacy, inclusivity, and operational excellence.

GNFCC promotes the interests of their members by assuming a leadership role in making North Fulton an excellent place to work, live, play, and stay. They provide one voice for all local businesses to influence decision-makers, recommend legislation, and protect the valuable resources that make North Fulton a popular place to live.

For more information on GNFCC and its North Fulton County service area, follow this link or call (770) 993-8806. For more information on other GNFCC events, follow this link.

Connect with GNFCC:  Website | LinkedIn | Facebook | Instagram

About North Fulton Business Radio and host John Ray

With over 890 episodes and having featured over 1,300 guests, North Fulton Business Radio is the longest-running podcast in the North Fulton area, covering business in our community like no one else. We are the undisputed “Voice of Business” in North Fulton!

The show invites a diverse range of business, non-profit, and community leaders to share their significant contributions to their market, community, and profession. There’s no discrimination based on company size, and there’s never any “pay to play.” North Fulton Business Radio supports and celebrates businesses by sharing positive stories that traditional media ignore. Some media lean left. Some media lean right. We lean business.

John Ray, host of  North Fulton Business Radio, and Owner, Ray Business Advisors
John Ray, host of North Fulton Business Radio and Owner, Ray Business Advisors

John Ray is the host of North Fulton Business Radio. John and the team at North Fulton Business Radio, LLC, an affiliate of Business RadioX®, produce the show, and it is recorded inside Renasant Bank in Alpharetta.

The studio address is 275 South Main Street, Alpharetta, GA 30009.

You can find the full archive of shows by following this link. The show is available on all the major podcast apps, including Apple Podcasts, Spotify, Google, Amazon, iHeart Radio, and many others.

John Ray, The Generosity MindsetJohn Ray also operates his own business advisory practice. John’s services include advising solopreneurs and small professional services firms on their value, their positioning and business development, and their pricing. His clients are professionals who are selling their expertise, such as consultants, coaches, attorneys, CPAs, accountants, bookkeepers, marketing professionals, and other professional services practitioners.

John is the national bestselling author of The Generosity Mindset: A Journey to Business Success by Raising Your Confidence, Value, and Prices.

Renasant Bank supports North Fulton Business Radio

Renasant BankRenasant Bank has humble roots, starting in 1904 as a $100,000 bank in a Lee County, Mississippi, bakery. Since then, Renasant has become one of the Southeast’s strongest financial institutions, with over $17 billion in assets and more than 180 banking, lending, wealth management, and financial services offices throughout the region. All of Renasant’s success stems from each banker’s commitment to investing in their communities as a way to better understand the people they serve. At Renasant Bank, they understand you because they work and live alongside you every day.

Website | LinkedIn | Facebook | Instagram | X (Twitter) | YouTube

Beyond Computer Solutions supports North Fulton Business Radio

If you’re a law firm, medical practice, or manufacturer, there’s one headline you would rather not make: “Local Business Pays Thousands in Ransom After Cyberattack.” That’s where Beyond Computer Solutions comes in. They help organizations like yours stay out of the news and in business with managed IT and cybersecurity services designed for industries where compliance and reputation matter most.

Whether they serve as your complete IT department or simply support your internal team, these professionals are well-versed in HIPAA, secure document access, written security policies, and other essential aspects that ensure your safety and well-being. Best of all, it starts with a complimentary security assessment.

Website | LinkedIn | Facebook | YouTube

Tagged With: 2025 GNFCC BOLD Women in Leadership Summit, accounting services, Atlanta Business, Beth Quinlan, Beyond Computer Solutions, Business Development, community service, CPA firm, cybersecurity, executive search, GNFCC, Greater North Fulton Chamber of Commerce, John Ray, Mergers and Acquisitions, North Fulton Business Radio, renasant bank, Sales tax, Smith & Howard, Smith and Howard, tax advisory, Women in Business, Women in Leadership

Ryan Anderson, Verizon, on Supporting Women in Leadership

August 25, 2025 by John Ray

Ryan Anderson, Verizon Business Group, LIVE from the 2025 GNFCC BOLD Women’s Leadership Summit, on North Fulton Business Radio with host John Ray
North Fulton Business Radio
Ryan Anderson, Verizon, on Supporting Women in Leadership
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Ryan Anderson, Verizon Business Group, LIVE from the 2025 GNFCC BOLD Women’s Leadership Summit, on North Fulton Business Radio with host John Ray

Ryan Anderson, Verizon Business Group, LIVE from the 2025 GNFCC BOLD Women’s Leadership Summit (North Fulton Business Radio, Episode 894)

Ryan Anderson, Director of Business Sales for Verizon Business Group, joined host John Ray live from the 2025 GNFCC BOLD Women’s Leadership Summit to discuss Verizon’s ongoing support for the GNFCC BOLD Committee, the Chamber generally, and the company’s commitment to empowering small businesses.

Ryan explained that his team works closely with small business customers, from 11 to 350 employees, to help them stay connected and competitive. He highlighted Verizon’s fixed wireless access technology, which provides powerful, business-grade internet in a portable format, and emphasized that Verizon’s role is not to push products but to solve problems for their customers.

Ryan also reflected on the importance of mentorship and allyship, both within Verizon and in the community. He shared how female leaders at Verizon have shaped his career and how his mother’s perseverance still motivates his work. For him and his team, supporting women in leadership is about showing up as allies and paying forward the encouragement they have received.

This interview was originally broadcast live from the 2025 GNFCC BOLD Women’s Leadership Summit held on August 12, 2025, at The Commons at Phase in Alpharetta, Georgia. John Ray Co. and North Fulton Business Radio were the Media Sponsors for this year’s Summit.

Topics Discussed in this Episode

00:00 Introduction and Welcome
01:05 Verizon’s Community Involvement
02:42 Verizon’s Services and Innovations
04:38 Support for Small Businesses
06:10 Empowering Women in Business
08:45 Personal Stories and Team Acknowledgements
11:12 Conclusion and Gratitude

Ryan Anderson, Verizon Business Group

Ryan Anderson serves as Director of Business Sales at Verizon Business Group.

Verizon Business Group is a division of Verizon Communications that delivers advanced communication and technology solutions to organizations of all sizes worldwide. It focuses on providing reliable, secure, and innovative services such as 5G networking, cloud solutions, cybersecurity, and Internet of Things (IoT) connectivity to help businesses enhance productivity, agility, and digital transformation. The division supports a wide range of industries by offering tailored solutions designed to improve operational efficiency and customer experiences in a rapidly evolving digital economy. Verizon Business is committed to leveraging cutting-edge technology to enable business growth and resilience.

Connect with Ryan on LinkedIn | Connect with Verizon Business Group: Website | LinkedIn

2025 GNFCC BOLD Women’s Leadership Summit

The 2025 GNFCC BOLD Women’s Leadership Summit was held on Tuesday, August 12, 2025, at The Commons at Phase in Alpharetta, Georgia.

The mission of BOLD—Businesswomen Organizing for Leadership and Development—is to connect businesswomen to build outstanding networks and spheres of influence, to collaborate with each other and with partner organizations to develop their businesses, and to celebrate and recognize the women of North Fulton.

Website

Greater North Fulton Chamber of Commerce (GNFCC)

The Greater North Fulton Chamber of Commerce is a private, non-profit, member-driven organization comprised of over 1,400 business enterprises, civic organizations, educational institutions, and individuals. Their service area includes Alpharetta, Johns Creek, Milton, Mountain Park, Roswell, and Sandy Springs. GNFCC is the leading voice on economic development, business growth, and quality of life issues in North Fulton County.

As a five-star accredited chamber, GNFCC’s vision is to be the premier organization driving member and community success across the region, and they are dedicated to pursuing this vision based on the guiding principles of advocacy, inclusivity, and operational excellence.

GNFCC promotes the interests of their members by assuming a leadership role in making North Fulton an excellent place to work, live, play, and stay. They provide one voice for all local businesses to influence decision-makers, recommend legislation, and protect the valuable resources that make North Fulton a popular place to live.

For more information on GNFCC and its North Fulton County service area, follow this link or call (770) 993-8806. For more information on other GNFCC events, follow this link.

Connect with GNFCC:  Website | LinkedIn | Facebook | Instagram

About North Fulton Business Radio and host John Ray

With over 890 episodes and having featured over 1,300 guests, North Fulton Business Radio is the longest-running podcast in the North Fulton area, covering business in our community like no one else. We are the undisputed “Voice of Business” in North Fulton!

The show invites a diverse range of business, non-profit, and community leaders to share their significant contributions to their market, community, and profession. There’s no discrimination based on company size, and there’s never any “pay to play.” North Fulton Business Radio supports and celebrates businesses by sharing positive stories that traditional media ignore. Some media lean left. Some media lean right. We lean business.

John Ray, host of  North Fulton Business Radio, and Owner, Ray Business Advisors
John Ray, host of North Fulton Business Radio and Owner, Ray Business Advisors

John Ray is the host of North Fulton Business Radio. John and the team at North Fulton Business Radio, LLC, an affiliate of Business RadioX®, produce the show, and it is recorded inside Renasant Bank in Alpharetta.

The studio address is 275 South Main Street, Alpharetta, GA 30009.

You can find the full archive of shows by following this link. The show is available on all the major podcast apps, including Apple Podcasts, Spotify, Google, Amazon, iHeart Radio, and many others.

John Ray, The Generosity MindsetJohn Ray also operates his own business advisory practice. John’s services include advising solopreneurs and small professional services firms on their value, their positioning and business development, and their pricing. His clients are professionals who are selling their expertise, such as consultants, coaches, attorneys, CPAs, accountants, bookkeepers, marketing professionals, and other professional services practitioners.

John is the national bestselling author of The Generosity Mindset: A Journey to Business Success by Raising Your Confidence, Value, and Prices.

Renasant Bank supports North Fulton Business Radio

Renasant BankRenasant Bank has humble roots, starting in 1904 as a $100,000 bank in a Lee County, Mississippi, bakery. Since then, Renasant has become one of the Southeast’s strongest financial institutions, with over $17 billion in assets and more than 180 banking, lending, wealth management, and financial services offices throughout the region. All of Renasant’s success stems from each banker’s commitment to investing in their communities as a way to better understand the people they serve. At Renasant Bank, they understand you because they work and live alongside you every day.

Website | LinkedIn | Facebook | Instagram | X (Twitter) | YouTube

Beyond Computer Solutions supports North Fulton Business Radio

If you’re a law firm, medical practice, or manufacturer, there’s one headline you would rather not make: “Local Business Pays Thousands in Ransom After Cyberattack.” That’s where Beyond Computer Solutions comes in. They help organizations like yours stay out of the news and in business with managed IT and cybersecurity services designed for industries where compliance and reputation matter most.

Whether they serve as your complete IT department or simply support your internal team, these professionals are well-versed in HIPAA, secure document access, written security policies, and other essential aspects that ensure your safety and well-being. Best of all, it starts with a complimentary security assessment.

Website | LinkedIn | Facebook | YouTube

Tagged With: 2025 GNFCC BOLD Women in Leadership Summit, Beyond Computer Solutions, business sales, connectivity, customer service, Executive Leadership, fixed wireless access, GNFCC, Greater North Fulton Chamber of Commerce, John Ray, North Fulton Business Radio, renasant bank, Ryan Anderson, small business solutions, Verizon, Verizon Business Group, Women in Business, Women in Leadership

Parita Kuttappan, Professional Coach, on Energy Management

August 25, 2025 by John Ray

Parita Kuttappan, Professional Coach, LIVE from the 2025 GNFCC BOLD Women’s Leadership Summit, on North Fulton Business Radio with host John Ray
North Fulton Business Radio
Parita Kuttappan, Professional Coach, on Energy Management
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Parita Kuttappan, Professional Coach, LIVE from the 2025 GNFCC BOLD Women’s Leadership Summit, on North Fulton Business Radio with host John Ray

Parita Kuttappan, Professional Coach, LIVE from the 2025 GNFCC BOLD Women’s Leadership Summit (North Fulton Business Radio, Episode 893)

Parita Kuttappan, a certified professional coach, joined host John Ray live from the 2025 GNFCC BOLD Women’s Leadership Summit to share insights from her keynote on energy and how we manage it.

Parita explained how energy functions like a bank account, where daily choices and long-term habits determine whether we thrive or become depleted. She introduced a framework of six areas of influence, including physical, social, and emotional, that affect energy levels and encouraged participants to journal or track patterns to recognize where their energy is being drained.

She also emphasized the importance of proactive self-care, from small restorative practices to cultivating supportive relationships, so we do not end up “in the red” energetically. Her encouragement to allow ourselves grace and to stop wearing the “superwoman cape” reminded the audience that strength is built through awareness, balance, and self-compassion.

This interview was originally broadcast live from the 2025 GNFCC BOLD Women’s Leadership Summit held on August 12, 2025, at The Commons at Phase in Alpharetta, Georgia. John Ray Co. and North Fulton Business Radio were the Media Sponsors for this year’s Summit.

Topics Discussed in this Episode

00:00 Introduction and Event Overview
00:57 Meet the Keynote Speaker: Parita Kuttappan
01:58 Understanding Energy Management
03:54 Six Areas of Influence on Energy
04:52 The Importance of Journaling
06:30 Balancing Energy in Daily Life
08:48 Encouragement and Final Thoughts

Parita Kuttappan

Parita Kuttappan is a certified and professional mindset and confidence coach for executive and professional women and working parents.

She has 16 years of experience in strategic human resources in both the professional services and defense industries. Parita earned her Certified Professional Coach (CPC) certification through iPEC (Institute for Professional Excellence in Coaching) coaching, an ICF-Accredited Coaching Training Program.

Parita truly believes her coachees are the experts in their lives, while she is the expert in the coaching process. She uses powerful questions and tools to help her clients overcome unhelpful blocks, manage their energy, and understand how to create thoughts and feelings that lead to fulfillment and joy. Regardless of who she is working with, Parita’s core mission is to empower working women and parents everywhere to unlock their inner goal-getters, bring awareness to what is most important to them, and live more joyful and confident lives.

Connect with Parita on LinkedIn

Parita Kuttappan

2025 GNFCC BOLD Women’s Leadership Summit

The 2025 GNFCC BOLD Women’s Leadership Summit was held on Tuesday, August 12, 2025, at The Commons at Phase in Alpharetta, Georgia.

The mission of BOLD—Businesswomen Organizing for Leadership and Development—is to connect businesswomen to build outstanding networks and spheres of influence, to collaborate with each other and with partner organizations to develop their businesses, and to celebrate and recognize the women of North Fulton.

Website

Greater North Fulton Chamber of Commerce (GNFCC)

The Greater North Fulton Chamber of Commerce is a private, non-profit, member-driven organization comprised of over 1,400 business enterprises, civic organizations, educational institutions, and individuals. Their service area includes Alpharetta, Johns Creek, Milton, Mountain Park, Roswell, and Sandy Springs. GNFCC is the leading voice on economic development, business growth, and quality of life issues in North Fulton County.

As a five-star accredited chamber, GNFCC’s vision is to be the premier organization driving member and community success across the region, and they are dedicated to pursuing this vision based on the guiding principles of advocacy, inclusivity, and operational excellence.

GNFCC promotes the interests of their members by assuming a leadership role in making North Fulton an excellent place to work, live, play, and stay. They provide one voice for all local businesses to influence decision-makers, recommend legislation, and protect the valuable resources that make North Fulton a popular place to live.

For more information on GNFCC and its North Fulton County service area, follow this link or call (770) 993-8806. For more information on other GNFCC events, follow this link.

Connect with GNFCC:  Website | LinkedIn | Facebook | Instagram

About North Fulton Business Radio and host John Ray

With over 890 episodes and having featured over 1,300 guests, North Fulton Business Radio is the longest-running podcast in the North Fulton area, covering business in our community like no one else. We are the undisputed “Voice of Business” in North Fulton!

The show invites a diverse range of business, non-profit, and community leaders to share their significant contributions to their market, community, and profession. There’s no discrimination based on company size, and there’s never any “pay to play.” North Fulton Business Radio supports and celebrates businesses by sharing positive stories that traditional media ignore. Some media lean left. Some media lean right. We lean business.

John Ray, host of  North Fulton Business Radio, and Owner, Ray Business Advisors
John Ray, host of North Fulton Business Radio and Owner, Ray Business Advisors

John Ray is the host of North Fulton Business Radio. John and the team at North Fulton Business Radio, LLC, an affiliate of Business RadioX®, produce the show, and it is recorded inside Renasant Bank in Alpharetta.

The studio address is 275 South Main Street, Alpharetta, GA 30009.

You can find the full archive of shows by following this link. The show is available on all the major podcast apps, including Apple Podcasts, Spotify, Google, Amazon, iHeart Radio, and many others.

John Ray, The Generosity MindsetJohn Ray also operates his own business advisory practice. John’s services include advising solopreneurs and small professional services firms on their value, their positioning and business development, and their pricing. His clients are professionals who are selling their expertise, such as consultants, coaches, attorneys, CPAs, accountants, bookkeepers, marketing professionals, and other professional services practitioners.

John is the national bestselling author of The Generosity Mindset: A Journey to Business Success by Raising Your Confidence, Value, and Prices.

Renasant Bank supports North Fulton Business Radio

Renasant BankRenasant Bank has humble roots, starting in 1904 as a $100,000 bank in a Lee County, Mississippi, bakery. Since then, Renasant has become one of the Southeast’s strongest financial institutions, with over $17 billion in assets and more than 180 banking, lending, wealth management, and financial services offices throughout the region. All of Renasant’s success stems from each banker’s commitment to investing in their communities as a way to better understand the people they serve. At Renasant Bank, they understand you because they work and live alongside you every day.

Website | LinkedIn | Facebook | Instagram | X (Twitter) | YouTube

Beyond Computer Solutions supports North Fulton Business Radio

If you’re a law firm, medical practice, or manufacturer, there’s one headline you would rather not make: “Local Business Pays Thousands in Ransom After Cyberattack.” That’s where Beyond Computer Solutions comes in. They help organizations like yours stay out of the news and in business with managed IT and cybersecurity services designed for industries where compliance and reputation matter most.

Whether they serve as your complete IT department or simply support your internal team, these professionals are well-versed in HIPAA, secure document access, written security policies, and other essential aspects that ensure your safety and well-being. Best of all, it starts with a complimentary security assessment.

Website | LinkedIn | Facebook | YouTube

Tagged With: 2025 GNFCC BOLD Women in Leadership Summit, Beyond Computer Solutions, burnout prevention, emotional intelligence, energy management, executive coach, executive coaching, GNFCC, Greater North Fulton Chamber of Commerce, John Ray, North Fulton Business Radio, Parita Kuttappan, professional coach, renasant bank, self-awareness, Stress Management, Women in Business, Women in Leadership, women’s leadership, working parents

Mercedez Jackson, Fulton County Schools, on Resilience

August 25, 2025 by John Ray

Mercedez Jackson, Fulton County Schools, LIVE from the 2025 GNFCC BOLD Women’s Leadership Summit, on North Fulton Business Radio with host John Ray
North Fulton Business Radio
Mercedez Jackson, Fulton County Schools, on Resilience
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Mercedez Jackson, Fulton County Schools, LIVE from the 2025 GNFCC BOLD Women’s Leadership Summit, on North Fulton Business Radio with host John Ray

Mercedez Jackson, Fulton County Schools, LIVE from the 2025 GNFCC BOLD Women’s Leadership Summit (North Fulton Business Radio, Episode 892)

Mercedez Jackson from the Fulton County Schools Social Services Department joined host John Ray live from the 2025 GNFCC BOLD Women’s Leadership Summit to share her insights from her keynote address at the event on building resilience in the face of fear and stress.

Mercedez discussed the importance of self-awareness, naming and normalizing our fears, and recognizing how stress manifests differently for each person. She explained the continuum of mental health, ranging from excelling to crisis, and emphasized how awareness and intentional strategies, such as asking for help, delegating, or pausing before responding, can help individuals move toward thriving.

Her encouragement to “sit in the uncomfortable space” and remember that feelings pass provided the audience with both practical tools and hope. Mercedez also underscored the power of empathy and honest communication in relationships at home and at work.

Mercedez reminds us that resilience is not about avoiding hardship but choosing to move forward with courage, self-reflection, and the right support.

This interview was originally broadcast live from the 2025 GNFCC BOLD Women’s Leadership Summit held on August 12, 2025, at The Commons at Phase in Alpharetta, Georgia. John Ray Co. and North Fulton Business Radio were the Media Sponsors for this year’s Summit.

Topics Discussed in this Episode

00:00 Welcome to the 2025 GNFCC BOLD Women in Leadership Summit
00:56 Introducing Mercedez Jackson, Fulton County Schools
01:16 Understanding Resilience and Fear
03:37 Self-Awareness and Stress Management
06:19 The Mental Health Continuum
08:24 Encouragement and Intentional Living
10:40 Contact Information and Closing Remarks

Mercedez Jackson, Fulton County Schools

Mercedez Jackson is Coordinator of School Social Work Services at Fulton County Schools.

Fulton County Schools (FCS) is the fourth largest school system in Georgia, serving a diverse and geographically expansive area outside the City of Atlanta. It operates 102 schools, including elementary, middle, and high schools; startup charter schools; and a virtual school, with a projected enrollment of about 86,000 students for the 2025-26 school year. Founded in 1871, the system employs over 10,900 staff, including 6,200 certified personnel, and is known for its commitment to student achievement, continuous improvement, and community engagement. The district uniquely spans both the northern and southern parts of Fulton County, separated physically by the City of Atlanta’s own school system, and focuses on providing a well-rounded education while fostering a safe and efficient learning environment.

Connect with Mercedez on LinkedIn

Mercedez Jackson

2025 GNFCC BOLD Women’s Leadership Summit

The 2025 GNFCC BOLD Women’s Leadership Summit was held on Tuesday, August 12, 2025, at The Commons at Phase in Alpharetta, Georgia.

The mission of BOLD—Businesswomen Organizing for Leadership and Development—is to connect businesswomen to build outstanding networks and spheres of influence, to collaborate with each other and with partner organizations to develop their businesses, and to celebrate and recognize the women of North Fulton.

Website

Greater North Fulton Chamber of Commerce (GNFCC)

The Greater North Fulton Chamber of Commerce is a private, non-profit, member-driven organization comprised of over 1,400 business enterprises, civic organizations, educational institutions, and individuals. Their service area includes Alpharetta, Johns Creek, Milton, Mountain Park, Roswell, and Sandy Springs. GNFCC is the leading voice on economic development, business growth, and quality of life issues in North Fulton County.

As a five-star accredited chamber, GNFCC’s vision is to be the premier organization driving member and community success across the region, and they are dedicated to pursuing this vision based on the guiding principles of advocacy, inclusivity, and operational excellence.

GNFCC promotes the interests of their members by assuming a leadership role in making North Fulton an excellent place to work, live, play, and stay. They provide one voice for all local businesses to influence decision-makers, recommend legislation, and protect the valuable resources that make North Fulton a popular place to live.

For more information on GNFCC and its North Fulton County service area, follow this link or call (770) 993-8806. For more information on other GNFCC events, follow this link.

Connect with GNFCC:  Website | LinkedIn | Facebook | Instagram

About North Fulton Business Radio and host John Ray

With over 890 episodes and having featured over 1,300 guests, North Fulton Business Radio is the longest-running podcast in the North Fulton area, covering business in our community like no one else. We are the undisputed “Voice of Business” in North Fulton!

The show invites a diverse range of business, non-profit, and community leaders to share their significant contributions to their market, community, and profession. There’s no discrimination based on company size, and there’s never any “pay to play.” North Fulton Business Radio supports and celebrates businesses by sharing positive stories that traditional media ignore. Some media lean left. Some media lean right. We lean business.

John Ray, host of  North Fulton Business Radio, and Owner, Ray Business Advisors
John Ray, host of North Fulton Business Radio and Owner, Ray Business Advisors

John Ray is the host of North Fulton Business Radio. John and the team at North Fulton Business Radio, LLC, an affiliate of Business RadioX®, produce the show, and it is recorded inside Renasant Bank in Alpharetta.

The studio address is 275 South Main Street, Alpharetta, GA 30009.

You can find the full archive of shows by following this link. The show is available on all the major podcast apps, including Apple Podcasts, Spotify, Google, Amazon, iHeart Radio, and many others.

John Ray, The Generosity MindsetJohn Ray also operates his own business advisory practice. John’s services include advising solopreneurs and small professional services firms on their value, their positioning and business development, and their pricing. His clients are professionals who are selling their expertise, such as consultants, coaches, attorneys, CPAs, accountants, bookkeepers, marketing professionals, and other professional services practitioners.

John is the national bestselling author of The Generosity Mindset: A Journey to Business Success by Raising Your Confidence, Value, and Prices.

Renasant Bank supports North Fulton Business Radio

Renasant BankRenasant Bank has humble roots, starting in 1904 as a $100,000 bank in a Lee County, Mississippi, bakery. Since then, Renasant has become one of the Southeast’s strongest financial institutions, with over $17 billion in assets and more than 180 banking, lending, wealth management, and financial services offices throughout the region. All of Renasant’s success stems from each banker’s commitment to investing in their communities as a way to better understand the people they serve. At Renasant Bank, they understand you because they work and live alongside you every day.

Website | LinkedIn | Facebook | Instagram | X (Twitter) | YouTube

Beyond Computer Solutions supports North Fulton Business Radio

If you’re a law firm, medical practice, or manufacturer, there’s one headline you would rather not make: “Local Business Pays Thousands in Ransom After Cyberattack.” That’s where Beyond Computer Solutions comes in. They help organizations like yours stay out of the news and in business with managed IT and cybersecurity services designed for industries where compliance and reputation matter most.

Whether they serve as your complete IT department or simply support your internal team, these professionals are well-versed in HIPAA, secure document access, written security policies, and other essential aspects that ensure your safety and well-being. Best of all, it starts with a complimentary security assessment.

Website | LinkedIn | Facebook | YouTube

Tagged With: 2025 GNFCC BOLD Women in Leadership Summit, Beyond Computer Solutions, emotional intelligence, Fulton County School System, Fulton County Schools, GNFCC, Greater North Fulton Chamber of Commerce, John Ray, Leadership, mental health, Mercedez Jackson, North Fulton Business Radio, renasant bank, resilience, self-awareness, social services, Stress Management, Women in Business, Women in Leadership

How Banks Shape Workforce Housing in North Fulton

August 22, 2025 by John Ray

How Banks Shape Workforce Housing in North Fulton, on the North Fulton Voices podcast
North Fulton Studio
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How Banks Shape Workforce Housing in North Fulton (North Fulton Voices, Episode 13)

Affordable housing is often discussed in terms of zoning, development, or politics, but the financial system behind it is just as critical. In this episode of North Fulton Voices, hosts Jack Murphy and Kathy Swahn examine workforce housing through the banking lens with Antonio Henson of Renasant Bank and Scott Doll of American Commerce Bank.

Antonio and Scott explain how the Community Reinvestment Act (CRA) shapes what banks can and cannot do, and why CRA responsibilities go beyond loans to include financial literacy, board service, and community investment. The conversation also explores specific tools, from down payment assistance and Federal Home Loan Bank grants to manufactured housing and consortium lending, that can make projects financially viable.

Along the way, the guests unpack the toughest barriers, including land costs and loan risk, and highlight why creativity and collaboration among banks, developers, and municipalities are essential. For listeners in North Fulton and beyond, the episode offers a candid view of how financial institutions weigh risk, balance shareholder obligations with community needs, and use regulatory frameworks to help expand housing access for essential workers.

North Fulton Voices is presented by the North Fulton Improvement Network. The show series is proudly sponsored by John Ray Co. and North Fulton Business Radio, LLC.

Key Takeaways from this Episode

  • Housing Costs Outpace Income: Median home prices in North Fulton far exceed what many essential workers can afford
  • Banks as Enablers: While banks don’t build houses, they finance developers, provide loan products, and support community services through CRA obligations
  • CRA Requirements: Banks must demonstrate community impact through lending, investment, and service — from financial literacy programs to nonprofit board work
  • Creative Financing Tools: Down payment assistance, manufactured housing, and partnerships with community development financial institutions (CDFIs) can reduce barriers
  • Land as the Biggest Barrier: High land costs remain the toughest challenge, but land trusts and consortium lending models offer potential solutions
  • Moving Forward: Collaboration among banks, municipalities, and developers is essential to create realistic workforce housing opportunities

Topics Discussed in this Episode

00:00 Introduction to North Fulton Voices
00:23 Introducing the Hosts and Guests
00:54 Discussing the Housing Crisis
03:24 Banking Industry’s Role in Housing
04:03 Guest Introductions and Backgrounds
12:24 Community Reinvestment Act Overview
16:02 Banking Products and Programs
18:55 Challenges and Opportunities in Workforce Housing
20:26 Forum and Future Steps
20:59 Bankers’ Involvement in Affordable Housing
24:03 Consortiums and Partnerships in Development
25:30 Financing and Zoning for Housing Projects
32:26 Challenges and Solutions for Affordable Housing
35:51 Community and Policy for Housing Development
39:35 Contact Information and Closing Remarks

Antonio Henson, Renansat Bank

Antonio Henson, Renasant Bank, on the North Fulton Voices podcast
Antonio Henson, Renasant Bank

Antonio Henson has over twenty years of experience in business and banking. He has facilitated training sessions for staff aimed at enhancing product & credit knowledge and regulatory procedures.

Antonio has structured project financing designed to spur neighborhood revitalization efforts in the low-income communities throughout the State of New Jersey and Metro Atlanta. This action involved community outreach and working with elected officials, government agencies, quasi-public agencies and the private sector to promote revitalization and commercial development.

He has provided expertise and assistance to various community-based organizations to assist them with meeting the financial needs of their respective organizations.

LinkedIn

Scott Doll, American Commerce Bank

Scott Doll, American Commerce Bank, on the North Fulton Voices podcast
Scott Doll, American Commerce Bank

Scott Doll is the SVP of Retail Market Strategies and Community Development and also serves as the Community Reinvestment Act (CRA) Officer at American Commerce Bank, N.A. In these roles, he leads initiatives to strengthen the bank’s retail presence and deepen its community relationships, with a strategic focus on building partnerships that support sustainable local growth and ensuring compliance with CRA requirements. Scott’s career has included executive roles in both banking and nonprofit sectors, such as CEO of The Global Impact Group, Executive Director at the YMCA of Metro Atlanta, and Vice President at Crescent Bank and Trust Company, as well as the Bank of Ellijay. His expertise spans business development, financial management, team leadership, and advancing market strategies that align with the bank’s mission to serve its communities.

In addition to his leadership in retail strategy and CRA oversight, Scott is recognized for his dedication to philanthropic and civic causes, actively supporting local charities and participating in programs like Lionheart WORKS and Your Family’s Table through the bank’s Community of One Fund. He is passionate about financial literacy education and economic opportunity and regularly engages in volunteer projects that benefit families and youth. 

LinkedIn

North Fulton Improvement Network

The North Fulton Improvement Network (NFIN) is a think tank made up of community leaders from various sectors, focused on missing middle housing and the livability challenges confronting North Fulton. Its members come from the six cities constituting the northern half of Fulton County, Georgia—Alpharetta, Johns Creek, Milton, Mountain Park, Roswell, and Sandy Springs—and are working to address the widespread yet little-known financial vulnerability across the region. With stakeholders from sectors including business, nonprofit, faith, government, and citizens, NFIN centers their work on five areas of impact, seeks to educate the public about these issues, builds a network of individuals and organizations with innovative private and public solutions, and connects resources to those in need.

The leadership team of NFIN is Jack Murphy, Nancy Diamond, and Kathy Swahn.

Website | LinkedIn | Facebook | Instagram | X (Twitter) | YouTube

Jack Murphy

Jack Murphy
Jack Murphy

Jack Murphy is a volunteer with The Society of St. Vincent de Paul and is Chair of the North Fulton Improvement Network. He is also in his 21st year of working for the Metro Atlanta Chamber of Commerce.

Prior to the Chamber, Jack worked for and with Fortune 500 companies in operations, human resources, training, and quality areas. Jack was a senior adjunct professor for Quality & Operations Management at Keller Graduate School for 14 years.

He has served on both the National and Georgia Boards of The Society of St. Vincent de Paul, responsible for Diversity, Advocacy, & Systemic Change. Jack is currently the national SVDP chair of Systemic Change and Advocacy.

Jack received a BA in psychology from Belmont Abbey College and a M.Ed. from UNC-Greensboro. Jack and his wife, Nancy, a retired elementary school principal, have two grown daughters and two grandchildren. They live in Alpharetta, Georgia.

LinkedIn

Kathy Swahn

Kathy Swahn, President Emeritus, The Drake House
Kathy Swahn

Kathy has resided in the North Fulton area for almost 45 years. She has watched the community evolve from what was “unincorporated Fulton County” to a six-city bustling suburban community. Her history has been characterized by a focus on children: she was a stay-at-home mother who raised two daughters, she spent years in leadership roles in school PTAs and Girl Scouts, the National Charity League, the North Fulton Council of PTAs, and she served as chair of the Superintendent’s Advisory Council.

Kathy transitioned back to work by jumping into the non-profit world. She joined the team at North Fulton Community Charities, running their Holiday Program, becoming Development Director and successfully managing the $3 million capital campaign for their Elkins Road location. Along the way, she also served on the DFACS Board and chaired the board of the Fulton County Continuum of Care for four years.

After having the opportunity to join in the Greater North Fulton Chamber of Commerce Leadership Program, Kathy was surrounded with a dynamic group of folks who worked to create The Drake House. Since 2004, she served as board chair for the first four years, executive director for nine years, and is now retired. Over those years, The Drake House served over 500 single mothers with over 1,000 children and grew the assets of the organization to over $4 million.

Kathy continues to serve The Drake House on the Advocacy Committee, along with her work for NFIN.

She spends much of her time traveling to the DC area, where her children and grandchildren reside.

LinkedIn

About North Fulton Voices

While North Fulton County is one of the most desirable places to live in the United States, the region faces a growing crisis: a severe shortage of housing options for middle-income employees, particularly essential workers such as first responders and teachers. North Fulton Voices, presented by the North Fulton Improvement Network, is the go-to source for in-depth analysis and discussion of missing middle housing and the livability challenges confronting North Fulton. Listen as we understand the implications of this problem, explore innovative solutions, and examine why providing these housing options is vital for North Fulton’s future.

The show series is sponsored and offered as a service to the community by John Ray Co. and the North Fulton affiliate of Business RadioX®.

Sponsor for North Fulton Voices: John Ray and North Fulton Business Radio, LLC

The North Fulton Voices show series is proudly sponsored by John Ray Co. and the North Fulton affiliate of Business RadioX®.

John Ray
John Ray

John Ray is a podcast show host and producer and owns North Fulton Business Radio, LLC, the North Fulton (Georgia) affiliate of Business RadioX®.

John also operates his own business advisory practice, Ray Business Advisors. John’s services include advising solopreneur and small professional services firms on their value, their positioning and business development, and their pricing. His clients are professionals who are selling their expertise, such as consultants, coaches, attorneys, CPAs, accountants and bookkeepers, marketing professionals, and other professional services practitioners.

John is the author of the #1 nationally best-selling book, The Generosity Mindset:  A Journey to Business Success by Raising Your Confidence, Value, and Prices.

John is the host of North Fulton Business Radio and The Price and Value Journey. North Fulton Business Radio, the longest-running podcast in the North Fulton region of Georgia, features a wide range of business and community leaders. The Price and Value Journey is devoted to solo and small firm professional services providers, and covers issues such as pricing, value, and business development.

Tagged With: Affordable housing, American Commerce Bank, Antonio Henson, Atlanta housing crisis, banking and housing, Community Development, Community Reinvestment Act, consortium lending, CRA, down payment assistance, Financial Literacy, housing affordability, housing finance, Jack Murphy, John Ray, Kathy Swahn, land trusts, manufactured housing, North Fulton, North Fulton housing crisis, North Fulton Voices, renasant bank, Scott Doll, workforce housing

How Mentorship Transforms: Five Men by Dave Schmit

July 15, 2025 by John Ray

How Mentorship Transforms: Five Men by Dave Schmit, on North Fulton Business Radio with host John Ray
North Fulton Business Radio
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How Mentorship Transforms: Five Men by Dave Schmit (North Fulton Business Radio, Episode 884)

What happens when you reflect on the people who shaped your character, not just your career?

Dave Schmit, principal of Schmit + Associates and author of Five Men: The Transformative Power of Mentorship, joins host John Ray for a moving conversation about the mentors who changed his life. From his father and a high school baseball coach to a faith leader who walked with him through unimaginable grief, Dave shares how each man left a lasting imprint. Their influence continues to guide his work, his family, and his approach to leadership.

This episode is not about business tips. It is about legacy. It is about the quiet power of showing up for someone else. Dave’s book is an invitation to reflect on the mentors in your own life and the person you could become for someone who needs you.

John Ray is the host of North Fulton Business Radio. The show is produced by John Ray and North Fulton Business Radio, LLC, an affiliate of Business RadioX®, and is recorded inside Renasant Bank in Alpharetta.

Key Takeaways from this Episode

  • Mentorship is built over time: Dave’s mentors spanned decades and shaped every part of his life—vocational, personal, and spiritual.
  • Mentors speak hard truths: The most meaningful guidance often comes in the form of tough love, delivered with care.
  • Mentorship vs. coaching: Unlike coaching, true mentorship is grounded in long-term relationships and mutual respect.
  • Anyone can be a mentor: teachers, bosses, priests, parents; many roles can become mentoring relationships when trust and consistency are present.
  • Mentorship can heal division: Dave and his book’s preface writer, Egbert Perry, highlight how mentorship fosters understanding in a divided world.

Topics Discussed in this Episode

00:00 Introduction and Welcome to North Fulton Business Radio
01:51 Guest Introduction: Dave Schmit
02:23 Dave Schmit’s Background and Career
03:29 The Inspiration Behind Five Men
06:53 Mentorship Stories and Lessons
09:18 The Importance of Long-Term Mentorship
12:09 Personal Stories: Lessons from Dad
17:12 Truth Tellers: The Role of Mentors
17:50 A Career in Development
18:35 Meeting Fred Fisher
19:39 Building Connections
22:08 A Personal Story of Loss and Faith
24:26 The Importance of Mentorship
26:52 Encouraging Young People to Seek Mentors
28:56 How to Be a Better Mentor
30:29 Final Thoughts and Book Information
34:17 Closing Remarks and Announcements

Dave Schmit

Dave Schmit, Author of Five Men: The Transformative Power of Mentorships
Dave Schmit, Author of Five Men: The Transformative Power of Mentorships

Dave Schmit is a seasoned real estate developer, entrepreneur, and mentor dedicated to building communities and future leaders.

As the founder of Schmit + Associates, he has helped shape walkable, experience-driven developments across Georgia.

Outside of business, Dave is passionate about mentorship, leadership, and faith, drawing from his experiences as an athlete, coach, and community leader.

Five Men is his debut book, sharing the invaluable lessons he learned from the mentors who shaped his life. His mission is to inspire others to recognize, appreciate, and become mentors in their communities.

LinkedIn | Amazon

Renasant Bank supports North Fulton Business Radio

Renasant BankRenasant Bank has humble roots, starting in 1904 as a $100,000 bank in a Lee County, Mississippi, bakery. Since then, Renasant has become one of the Southeast’s strongest financial institutions, with over $17 billion in assets and more than 180 banking, lending, wealth management, and financial services offices throughout the region. All of Renasant’s success stems from each banker’s commitment to investing in their communities as a way to better understand the people they serve. At Renasant Bank, they understand you because they work and live alongside you every day.

Website | LinkedIn | Facebook | Instagram | X (Twitter) | YouTube

Beyond Computer Solutions supports North Fulton Business Radio

If you’re a law firm, medical practice, or manufacturer, there’s one headline you don’t want to make: “Local Business Pays Thousands in Ransom After Cyberattack.” That’s where Beyond Computer Solutions comes in. They help organizations like yours stay out of the news and in business with managed IT and cybersecurity services designed for industries where compliance and reputation matter most.

Whether they serve as your complete IT department or simply support your internal team, they are well-versed in HIPAA, secure document access, written security policies, and other essential aspects that ensure your safety and well-being. Best of all, it starts with a complimentary security assessment.

Website | LinkedIn | Facebook | YouTube

About North Fulton Business Radio and host John Ray

With over 880 episodes and having featured over 1,300 guests, North Fulton Business Radio is the longest-running podcast in the North Fulton area, covering business in our community like no one else. We are the undisputed “Voice of Business” in North Fulton!

The show invites a diverse range of business, non-profit, and community leaders to share their significant contributions to their market, community, and profession. There’s no discrimination based on company size, and there’s never any “pay to play.” North Fulton Business Radio supports and celebrates businesses by sharing positive stories that traditional media ignore. Some media lean left. Some media lean right. We lean business.

John Ray, host of  North Fulton Business Radio, and Owner, Ray Business Advisors
John Ray, host of North Fulton Business Radio and Owner, Ray Business Advisors

John Ray is the host of North Fulton Business Radio. John and the team at North Fulton Business Radio, LLC, an affiliate of Business RadioX®, produce the show, and it is recorded inside Renasant Bank in Alpharetta.

The studio address is 275 South Main Street, Alpharetta, GA 30009.

You can find the full archive of shows by following this link. The show is available on all the major podcast apps, including Apple Podcasts, Spotify, Google, Amazon, iHeart Radio, and many others.

John Ray, The Generosity MindsetJohn Ray also operates his own business advisory practice. John’s services include advising solopreneurs and small professional services firms on their value, their positioning and business development, and their pricing. His clients are professionals who are selling their expertise, such as consultants, coaches, attorneys, CPAs, accountants, bookkeepers, marketing professionals, and other professional services practitioners.

John is the national bestselling author of The Generosity Mindset: A Journey to Business Success by Raising Your Confidence, Value, and Prices.

Tagged With: Author, Beyond Computer Solutions, Coaching, community leader, Dave Schmit, Egbert Perry, Five Men, John Ray, mentoring, Mentors, mentorship, North Fulton Business Radio, renasant bank, Schmit+Associates

The Transformational Work of the STAR House Foundation

July 10, 2025 by John Ray

The Transformational Work of the STAR House Foundation, on North Fulton Business Radio with host John Ray
North Fulton Business Radio
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The Transformational Work of the STAR House Foundation (North Fulton Business Radio, Episode 883)

In Roswell, Georgia, hundreds of children face steep challenges outside the classroom. Those challenges don’t stop when the school day ends. That’s where the STAR House Foundation comes in.

In this episode of North Fulton Business Radio, host John Ray speaks with Windy Nicholson, Maureen Curtis, and Alejandra Torchia of the STAR House Foundation, a nonprofit that provides free, on-site afterschool programs for underserved children at Title I elementary schools. These programs offer more than academic help. They provide character development, emotional support, healthy snacks, and consistent encouragement from trusted adults.

A $1,000 donation funds a full year of support for one child. Many former students are now returning as volunteers, educators, and even board members. Their “32 STARS for 32 Years” campaign aims to raise $32,000 to expand the mission and reach even more children.

If you believe every child deserves a strong start and a real chance to thrive, this conversation will show you what that looks like in action.

John Ray is the host of North Fulton Business Radio. The show is produced by John Ray and North Fulton Business Radio, LLC, an affiliate of Business RadioX®, and is recorded inside Renasant Bank in Alpharetta.

Key Takeaways from this Episode

  • Early intervention matters: Reading proficiency by third grade is a strong predictor of long-term academic success. STAR House helps students build that foundation.
  • On-campus access: STAR House operates after school in Title I schools at no cost to families, with a six-to-one student-to-coach ratio.
  • A full-circle model: Former students are now volunteers, educators, and board members—proof of long-term transformation.
  • High-impact giving: Just $1,000 supports a child for an entire year of afterschool care, tutoring, and personal development.
  • Community powered: STAR House depends on individual donors, sponsors, volunteers, and corporate partners to fulfill its mission.
  • Current campaign: “32 STARS for 32 Years” seeks to raise $32,000 to fund the upcoming school year for underserved students in Roswell.

Topics Discussed in this Episode

00:00 Introduction to North Fulton Business Radio
00:24 Highlighting the STAR House Foundation
00:46 Renasant Bank Sponsorship
01:49 Welcoming Guests from STAR House Foundation
02:14 Overview of STAR House Foundation
03:23 Challenges Faced by Underserved Children
04:35 Maureen’s Role and Experience
06:00 Details About the Schools Served
09:41 Importance of Food and Nutrition
10:16 Growth and Impact of STAR House Foundation
12:50 Partnership with Schools
15:09 The Stakes and Long-term Impact
19:05 Heartwarming Success Stories
22:09 Back to School Campaign
25:17 Volunteer Opportunities
28:40 Corporate Sponsorships and Donations
29:45 Final Thoughts and Gratitude
33:12 Closing Remarks and Sponsor Message from Beyond Computer Solutions

STAR House Foundation

STAR House Foundation is a non-profit organization based in Roswell, Georgia, dedicated to supporting at-risk children in North Fulton County through after-school tutoring, mentoring, and enrichment programs. Serving over 200 students in three Title I schools, STAR House provides a safe and nurturing environment where children can improve their academic performance, develop positive study habits, and build essential life skills. The foundation also offers a summer camp that bridges the academic gap during school breaks, focusing on retention and continued growth for elementary students.

Founded in 1993 by local volunteers who recognized the need for after-school supervision and academic support among economically disadvantaged youth, STAR House has grown to become a vital resource in the community. Its mission is to equip students with the tools and encouragement needed for personal and educational success, working closely with schools, families, and community partners. STAR House is committed to fostering diversity, inclusion, and equity, ensuring all children have the opportunity to reach their full potential and envisioning a future where every student can improve their life’s trajectory through education and mentorship.

Website | LinkedIn | Instagram

Renasant Bank supports North Fulton Business Radio

Renasant BankRenasant Bank has humble roots, starting in 1904 as a $100,000 bank in a Lee County, Mississippi, bakery. Since then, Renasant has become one of the Southeast’s strongest financial institutions, with over $17 billion in assets and more than 180 banking, lending, wealth management, and financial services offices throughout the region. All of Renasant’s success stems from each banker’s commitment to investing in their communities as a way to better understand the people they serve. At Renasant Bank, they understand you because they work and live alongside you every day.

Website | LinkedIn | Facebook | Instagram | X (Twitter) | YouTube

Beyond Computer Solutions supports North Fulton Business Radio

If you’re a law firm, medical practice, or manufacturer, there’s one headline you don’t want to make: “Local Business Pays Thousands in Ransom After Cyberattack.” That’s where Beyond Computer Solutions comes in. They help organizations like yours stay out of the news and in business with managed IT and cybersecurity services designed for industries where compliance and reputation matter most.

Whether they serve as your complete IT department or simply support your internal team, they are well-versed in HIPAA, secure document access, written security policies, and other essential aspects that ensure your safety and well-being. Best of all, it starts with a complimentary security assessment.

Website | LinkedIn | Facebook | YouTube

About North Fulton Business Radio and host John Ray

With over 880 episodes and having featured over 1,300 guests, North Fulton Business Radio is the longest-running podcast in the North Fulton area, covering business in our community like no one else. We are the undisputed “Voice of Business” in North Fulton!

The show invites a diverse range of business, non-profit, and community leaders to share their significant contributions to their market, community, and profession. There’s no discrimination based on company size, and there’s never any “pay to play.” North Fulton Business Radio supports and celebrates businesses by sharing positive stories that traditional media ignore. Some media lean left. Some media lean right. We lean business.

John Ray, host of  North Fulton Business Radio, and Owner, Ray Business Advisors
John Ray, host of North Fulton Business Radio and Owner, Ray Business Advisors

John Ray is the host of North Fulton Business Radio. John and the team at North Fulton Business Radio, LLC, an affiliate of Business RadioX®, produce the show, and it is recorded inside Renasant Bank in Alpharetta.

The studio address is 275 South Main Street, Alpharetta, GA 30009.

You can find the full archive of shows by following this link. The show is available on all the major podcast apps, including Apple Podcasts, Spotify, Google, Amazon, iHeart Radio, and many others.

John Ray, The Generosity MindsetJohn Ray also operates his own business advisory practice. John’s services include advising solopreneurs and small professional services firms on their value, their positioning and business development, and their pricing. His clients are professionals who are selling their expertise, such as consultants, coaches, attorneys, CPAs, accountants, bookkeepers, marketing professionals, and other professional services practitioners.

John is the national bestselling author of The Generosity Mindset: A Journey to Business Success by Raising Your Confidence, Value, and Prices.

Tagged With: after school care, Alejandra Torchia, Beyond Computer Solutions, early childhood education, John Ray, Maureen Curtis, mentorship, North Fulton Business Radio, renasant bank, Roswell, Roswell Georgia, Star House Foundation, Title I schools, underserved children, underserved communities, why early childhood matters, Windy Nicholson

Whitney Teal on the Power of Communications Over Marketing

July 2, 2025 by John Ray

Whitney Teal on the Power of Communications Over Marketing, on North Fulton Business Radio with host John Ray
North Fulton Business Radio
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Whitney Teal on the Power of Communications Over Marketing (North Fulton Business Radio, Episode 881)

Whitney Teal, founder of The Teal Bridge, joins host John Ray for an insightful conversation about why most small businesses are focusing on the wrong thing when it comes to visibility. A self-described communications specialist, not a marketer, Whitney breaks down how reframing your outreach around communications rather than marketing can lead to deeper client relationships, more meaningful engagement, and content that actually resonates.

She explains the importance of vulnerability in business, explains how to present authentically on podcasts and social media without oversharing, and explains why she believes podcasting is one of the most underutilized tools for building trust. Drawing on her radio background and current work with service-based businesses and thought leaders, Whitney offers a refreshing and practical take on what it means to show up, sincerely and consistently, for your audience.

John Ray is the host of North Fulton Business Radio. The show is produced by John Ray and North Fulton Business Radio, LLC, an affiliate of Business RadioX®, and is recorded inside Renasant Bank in Alpharetta.

Key Takeaways from this Episode

  • Stop saying “marketing.” Instead, start thinking “communications.” It changes how you show up and how others connect with you.
  • Podcast guesting and hosting are powerful tools for storytelling, not selling.
  • Vulnerability builds trust, but there’s an art to doing it well and meaningfully.
  • You don’t need to chase trends or go viral. Consistency, authenticity, and relationships win.
  • Thought leaders, lawyers, CPAs, and nonprofits can all thrive with message-first strategies, even in highly regulated industries.
  • Your brand isn’t what you say; it’s what others say when they see or meet you.

Topics Discussed in this Episode

00:00 Introduction to North Fulton Business Radio
02:00 Guest Introduction: Whitney Teal
02:16 Whitney’s Background and Career Journey
05:54 The Evolution of Marketing and Social Media
09:11 The Importance of Communication Skills
11:15 The Value of Media Training
12:58 Being a Podcast Guest and Host
18:35 The Importance of Delivery for Thought Leaders
19:05 The Power of Podcasts in Business
19:37 Challenges of Self-Promotion on Social Media
23:24 The Art of Vulnerability in Marketing
24:39 Authenticity in Business Communication
27:14 Building Relationships Through Marketing
30:09 Identifying Marketing Issues in Your Business
33:31 Success Stories and Client Testimonials
35:58 Contact Information and Final Thoughts

Whitney Teal, The Teal Bridge

Whitney Teal, The Teal Bridge
Whitney Teal, The Teal Bridge

Whitney Teal, a trailblazing visualizer, has extensive experience in the marketing industry. Her beginnings in radio kickstarted her journey as an entrepreneur. She co-founded her first business in 2015 and since has helped start four additional businesses specializing in services for thought leaders and SMBs including her current venture, The Teal Bridge.

Whitney is also a founding member and ambassador of the FEW (Fellowship of Extraordinary Women) Atlanta Chapter and hosts the podcast If I Ever Live to Be, highlighting personal stories and tips for navigating life the best way possible.

Website | LinkedIn | Instagram

Renasant Bank supports North Fulton Business Radio

Renasant BankRenasant Bank has humble roots, starting in 1904 as a $100,000 bank in a Lee County, Mississippi, bakery. Since then, Renasant has become one of the Southeast’s strongest financial institutions, with over $17 billion in assets and more than 180 banking, lending, wealth management, and financial services offices throughout the region. All of Renasant’s success stems from each banker’s commitment to investing in their communities as a way to better understand the people they serve. At Renasant Bank, they understand you because they work and live alongside you every day.

Website | LinkedIn | Facebook | Instagram | X (Twitter) | YouTube

Beyond Computer Solutions supports North Fulton Business Radio

If you’re a law firm, medical practice, or manufacturer, there’s one headline you don’t want to make: “Local Business Pays Thousands in Ransom After Cyberattack.” That’s where Beyond Computer Solutions comes in. They help organizations like yours stay out of the news and in business with managed IT and cybersecurity services designed for industries where compliance and reputation matter most.

Whether they serve as your complete IT department or simply support your internal team, they are well-versed in HIPAA, secure document access, written security policies, and other essential aspects that ensure your safety and well-being. Best of all, it starts with a complimentary security assessment.

Website | LinkedIn | Facebook | YouTube

About North Fulton Business Radio and host John Ray

With over 880 episodes and having featured over 1,300 guests, North Fulton Business Radio is the longest-running podcast in the North Fulton area, covering business in our community like no one else. We are the undisputed “Voice of Business” in North Fulton!

The show invites a diverse range of business, non-profit, and community leaders to share their significant contributions to their market, community, and profession. There’s no discrimination based on company size, and there’s never any “pay to play.” North Fulton Business Radio supports and celebrates businesses by sharing positive stories that traditional media ignore. Some media lean left. Some media lean right. We lean business.

John Ray, host of  North Fulton Business Radio, and Owner, Ray Business Advisors
John Ray, host of  North Fulton Business Radio and Owner, Ray Business Advisors

John Ray is the host of North Fulton Business Radio. John and the team at North Fulton Business Radio, LLC, an affiliate of Business RadioX®, produce the show, and it is recorded inside Renasant Bank in Alpharetta.

The studio address is 275 South Main Street, Alpharetta, GA 30009.

You can find the full archive of shows by following this link. The show is available on all the major podcast apps, including Apple Podcasts, Spotify, Google, Amazon, iHeart Radio, and many others.

John Ray, The Generosity MindsetJohn Ray also operates his own business advisory practice. John’s services include advising solopreneurs and small professional services firms on their value, their positioning and business development, and their pricing. His clients are professionals who are selling their expertise, such as consultants, coaches, attorneys, CPAs, accountants, bookkeepers, marketing professionals, and other professional services practitioners.

John is the national bestselling author of The Generosity Mindset: A Journey to Business Success by Raising Your Confidence, Value, and Prices.

Tagged With: Beyond Computer Solutions, Branding, building relationships, communications, John Ray, marketing, North Fulton Business Radio, relationships, renasant bank, Social Media, thought leaders, Whitney Teal

How to Make Confident Decisions Under Pressure, with Retired Major General Jack Briggs

July 1, 2025 by John Ray

How to Make Confident Decisions Under Pressure, with Retired Major General Jack Briggs, on North Fulton Business Radio with host John Ray
North Fulton Business Radio
How to Make Confident Decisions Under Pressure, with Retired Major General Jack Briggs
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How to Make Confident Decisions Under Pressure, with Retired Major General Jack Briggs, on North Fulton Business Radio with host John Ray

How to Make Confident Decisions Under Pressure, with Retired Major General Jack Briggs (North Fulton Business Radio, Episode 879)

Retired Major General Jack Briggs joins John Ray to share hard-earned insights on leading through crisis and making confident decisions under pressure. Drawing from more than three decades of military leadership, including 225 combat sorties and his role as Director of Operations at U.S. Northern Command, Jack explains why clarity, humility, and decisiveness are essential for leaders navigating high-stakes situations. He introduces a practical framework built around four key questions that can guide any leader through complexity and chaos.

Now serving in higher education and advising institutions across sectors, Jack brings these lessons into boardrooms, university leadership teams, and nonprofit strategy sessions. Whether you’re leading a business, a team, or a mission-driven organization, this episode will challenge how you think about crisis, redefine what it means to be decisive, and help you build a more grounded, confident leadership style when it matters most.

John Ray is the host of North Fulton Business Radio. The show is produced by John Ray and North Fulton Business Radio, LLC, an affiliate of Business RadioX®, and is recorded inside Renasant Bank in Alpharetta.

Key Takeaways from this Episode

  • Great crisis decision-makers share three core traits: they operate from clear principles, they ask others for help, and they know when and how to act decisively.
  • The quality of the decision matters more than the outcome. Good decisions can lead to bad outcomes—and vice versa—but relying on luck isn’t a strategy.
  • A crisis is a category error. You don’t solve a crisis. You solve the underlying problems that make it feel like a crisis.
  • Leaders should ask four key questions during any crisis: What do we know? What don’t we know? What are we doing about it? Who else needs to know?
  • Emotional regulation starts with the leader. If you overreact, your team will escalate. If you stay calm, they have room to respond effectively.
  • Decisiveness is a skill that can be trained, not just a personality trait. It flows from having clear values and drawing on diverse input.
  • Leaders should cultivate approachability, empathy, fierce advocacy for their team, and clarity in communication before the crisis hits.

Topics Discussed in this Episode

00:00 Introduction and Episode Overview
01:51 Interview with Major General Jack Briggs Begins
Retired Major General Jack Briggs03:04 Jack Briggs’ Military Background and Leadership Experience
06:55 Key Characteristics of Effective Crisis Decision Makers
10:34 The Importance of Humility and Team Input in Decision Making
14:14 Defining Crisis vs. Problem
17:25 Four Core Questions for Crisis Decision Making
25:34 Deliberative vs. Impulsive Decision Making
28:47 The Role of Emotions in Leadership
32:29 Handling Rapidly Evolving Situations
35:21 Developing Crisis Management Skills
40:19 Applying Crisis Management in Higher Education
45:34 Essential Leadership Qualities for Complex Times
47:49 Conclusion and Contact Information

Major General Jack Briggs (Retired)

Major General Jack Briggs (Retired)
Major General Jack Briggs (Retired)

Major General Jack Briggs is a retired United States Air Force officer with over 31 years of distinguished service, culminating in senior leadership roles including Director of Operations for U.S. Northern Command at Peterson Air Force Base, Colorado. In this role, he was the principal adviser on operational matters, overseeing strategic guidance for land, maritime, homeland defense air operations, and defense support to civil authorities within the North American area of responsibility.

He graduated as a distinguished graduate from the U.S. Air Force Academy in 1986 and has extensive experience as a fighter pilot, having flown 225 combat sorties in operations such as Desert Storm, Northern Watch, Southern Watch, Enduring Freedom, and Iraqi Freedom. His career also includes command at squadron and wing levels, NATO staff positions, and serving as executive officer to the Supreme Allied Commander Europe and Commander of U.S. European Command.

After retiring from the Air Force in 2017, Major General Briggs transitioned into leadership roles in higher education and non-profit sectors. He served as Vice President for Global Resiliency and Security at New York University, where he managed emergency management and security for multiple campuses worldwide. He later became President & CEO of Springs Rescue Mission in Colorado Springs, the largest homeless shelter and addiction recovery program in southern Colorado, driven by his faith and commitment to serving vulnerable populations, including homeless veterans.

Currently, Major General Briggs is the Assistant Vice Chancellor for Public Safety Operations at the University of Colorado Boulder, overseeing emergency management, flight operations, and security operations. He also holds a Doctorate in Education Leadership and Innovation, applying his military leadership experience to transform organizations and sharpen decision-making capabilities in crisis environments.

LinkedIn | For speaking, consulting and media opportunities, please connect with his agency, Voices to Connect

Renasant Bank supports North Fulton Business Radio

Renasant BankRenasant Bank has humble roots, starting in 1904 as a $100,000 bank in a Lee County, Mississippi, bakery. Since then, Renasant has become one of the Southeast’s strongest financial institutions, with over $17 billion in assets and more than 180 banking, lending, wealth management, and financial services offices throughout the region. All of Renasant’s success stems from each banker’s commitment to investing in their communities as a way to better understand the people they serve. At Renasant Bank, they understand you because they work and live alongside you every day.

Website | LinkedIn | Facebook | Instagram | X (Twitter) | YouTube

Beyond Computer Solutions supports North Fulton Business Radio

If you’re a law firm, medical practice, or manufacturer, there’s one headline you don’t want to make: “Local Business Pays Thousands in Ransom After Cyberattack.” That’s where Beyond Computer Solutions comes in. They help organizations like yours stay out of the news and in business with managed IT and cybersecurity services designed for industries where compliance and reputation matter most.

Whether they serve as your complete IT department or simply support your internal team, they are well-versed in HIPAA, secure document access, written security policies, and other essential aspects that ensure your safety and well-being. Best of all, it starts with a complimentary security assessment.

Website | LinkedIn | Facebook | YouTube

About North Fulton Business Radio and host John Ray

With over 870 shows and having featured over 1,300 guests, North Fulton Business Radio is the longest-running podcast in the North Fulton area, covering business in our community like no one else. We are the undisputed “Voice of Business” in North Fulton!

The show invites a diverse range of business, non-profit, and community leaders to share their significant contributions to their market, community, and profession. There’s no discrimination based on company size, and there’s never any “pay to play.” North Fulton Business Radio supports and celebrates businesses by sharing positive stories that traditional media ignore. Some media lean left. Some media lean right. We lean business.

John Ray, host of  North Fulton Business Radio, and Owner, Ray Business Advisors
John Ray, host of  North Fulton Business Radio and Owner, Ray Business Advisors

John Ray is the host of North Fulton Business Radio. John and the team at North Fulton Business Radio, LLC, an affiliate of Business RadioX®, produce the show, and it is recorded inside Renasant Bank in Alpharetta.

The studio address is 275 South Main Street, Alpharetta, GA 30009.

You can find the full archive of shows by following this link. The show is available on all the major podcast apps, including Apple Podcasts, Spotify, Google, Amazon, iHeart Radio, and many others.

John Ray, The Generosity MindsetJohn Ray also operates his own business advisory practice. John’s services include advising solopreneurs and small professional services firms on their value, their positioning and business development, and their pricing. His clients are professionals who are selling their expertise, such as consultants, coaches, attorneys, CPAs, accountants, bookkeepers, marketing professionals, and other professional services practitioners.

John is the national bestselling author of The Generosity Mindset: A Journey to Business Success by Raising Your Confidence, Value, and Prices.

Tagged With: Beyond Computer Solutions, confidence, crisis decision making, crisis leadership, Crisis Management, higher education, humility, John Ray, Leadership, leadership in higher education, Major General Jack Briggs (Retired), North Fulton Business Radio, renasant bank

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